QUESTIONNAIRE

Respected Sir/ Madam, I introduce myself as a student of M.P.I.M.C.A. I am working on a project of Human Resource Management System of BSNL. I request you to kindly fill this questionnaire which is a part of my project work. All the information sought will be used only for academic purpose & will not be shared with anyone. PERSONAL DETAILS 1. NAME : 2. DESIGNATION : 3. QUALIFICATION : 4. GENDER : (A) Male 5. AGE : (A) Below 25 Years (C) 40 50 Years 6. INCOME (p.m.) (A) Below 10,000 (C) 25,000 40,000 (E) Above 50,000 1. Are you satisfied with the HR policies? a. Yes b. No 2. Is working condition according to you:a. Yes b. No 3. Does any exams are conducted for recruitment? a. Yes b. No

(B) Female (B) 25 40 Years (D) Above 50 Years (B) 10,000 25,000 (D) 40,000 50,000

4. Do you find your workers helpful in nature? a. Helpful c. Rude b. Good d. Cant say 5. Is recruitment based on merit? a. Yes b. No 6. When you were recruited induction training was provided to you? a. Yes b. No 7. Does the organisation provide any training for the workers? a. Yes b. No 8. a. b. c. d. In an year how many times training are provided? 1 to 3 times in year 3 to 5 times in year Cant say Depends upon need

9. Does any salary is deducted at the time of training? a. Yes b. No 10. For promotions exams are conducted? a. Yes b. No 11. Promotions are given on the basis of:a. Annual Performance appraisal report (APAR) b. Working capacity c. Examination d. All of the above 12. At what interval, increment in salary takes place:a. After 1 year c. Between 1 to 2 year b. Not increased d. Cant say

13. Does the organization conduct any medical examination for the recruits? a. Yes b. No 14. There is any union for the workers? a. Yes b. No 15. Do you get Lea0ve Travel Concession (LTC)? a. Yes b. No 16. How many days are compulsory for leave in a year? a. 17 + 3 National holiday b. 17 days c. 13 days d. 30 days 17. Is there any job security in the service? a. Yes b. No 18. At your fault does the organization gives any punishment? a. Yes b. No c. Sometimes d. Cant say 19. On major mistake organization provides what type of punishment? a. Retrenchment b. Demotion c. Suspension d. Dismissal e. All above 20. Is there any welfare system in the organisaton for employees? a. Yes b. No

21. Do you get the medical facility? a. Yes b. No 22. If you have given suspension, so when you will get the promotion? a. Will not get b. After completion of enquiry c. After completion of suspension time d. After completion of enquiry & get clean chit 23. Do you get the bonus every year? a. Yes b. No c. Not compulsory d. Cant say 24. After promotion it is compulsory that the promoted employee will get transfer? a. Yes b. No c. Cant say d. Some times 25. In a year of how many days do you get the EL? a. 15 days b. 30 days c. 20 days d. 10 days