Professional Documents
Culture Documents
Objective
I expect to associate myself with a professionally driven, well-respected organization by pursuing a challenging, responsible, dynamic and rewarding career and applying my academic knowledge, expertise, skills and enthusiasm; which will assist my career development and contribute effectively to the progress of the organization and the society as well.
Experience
IT Network Support Engineer
Ministry of Finance - Mar 2012 - Present Networking & IT Support 2nd and 1st Level
Provided Second-level and First-Level Technical Support For Global IT infrastructure supporting 500+ employees throughout the Ministry of Finance. Establishing and developing full network and infrastructure setup from initial conception to completion. Designed, installed and tested network related services and hardware. Supervised the monitoring, maintenance and administration of the company servers (DCs, file servers and backup). Managed Security Application (Firewall, Anti-Virus) & Wireless technologies. Configured & administrated Company LAN & DHCP Server. Administrated SCCM Servers. Administrated Hyper-V Servers. Active Directory administration and troubleshooting. Risk Management Skills. HP Service Manager Ticketing System. Troubleshooting hardware, software and connectivity issues for windows XP, windows 7. Troubleshooting Blackberry Devices, Iphones, IPads, And other technologies. Windows 8 Administration.
IT Field Engineer
MDS Computers - May 2011 Feb 2012 Configuring and maintaining Pcs and servers. Windows installation and configuration. Server installation and troubleshooting. Call Attendance. ADEC Project Al Hilal Bank Project ZADCO project
Irbid , Jordan
Education
Yarmouk University
Bachelor in Computer Engineering Irbid, Jordan
Al Ain, UAE
Al Ain, UAE
Certificates
CCNA(Cisco Certified Network Administrator) CISCO ID: CSCO11762261 ICDL(International Computer Driving License) Certified ITIL( Information Technology Infrastructure Library) Hyper-V Training Courses finished with Exceed SCCM ( System Center Configuration Manager ) With Exceed CCNP ( Cisco Certified Network Professional ) Courses Done MCSA ( Microsoft Certified Solutions Associate ) Courses Done MCSE, MSCM , CCIE ( PLANNED )