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India Online 2007

Women on net

India Online 2007

Women on Net
Report
India Online 2007

© copyright JuxtConsult
Women on net
India Online 2007

Table of content
India Online 2007 ......................................................... 1
India Online 2007 Reports ............................................... 3
Methodology ............................................................... 5
Executive Summary .....................................................10

Key Findings ..............................................................12

Detailed Findings:
Reading the Graphs & Tables ..........................................24
Popularity of the Activity ..............................................26
Demographic Profile ....................................................28
Socio-Economic Profile .................................................35
Economic Profile.........................................................40
Net Usage Status.........................................................45
Net Usage Dynamics.....................................................51
Preferred Net Activities ................................................62
Most Used Websites .....................................................79
Most Used Offline Media Brands..................................... 103
Offline Brands Recalled .............................................. 107

Segment Wise Detailed Tables ...................................... 108

Appendix ................................................................ 167


Women on net
India Online 2007

India Online 2007


The India Online 2007 study is not just an annual update over the
previous year's India Online 2006 study but rather a continuation of
JuxtConsult’s efforts to keep improving the quality of the study every
year. The improvements made in the study this year not only involve
further strengthening of the research methodology but also enhancing
the coverage of the information, especially in the emerging areas of
internet usage in the country like blogging, social networking and
language website usage.

Accordingly the India Online 2007 set of reports will not only provide
you the most recent estimates on the Internet user-ship, its growth and
penetration in India but will also give you an 'insightful' understanding
of the current net usage behavior and preferences of various kinds of
online Indians.

Like in the year 2006, JuxtConsult conducted two large-scale 'primary'


surveys, one offline and one online to complete the study this year as
well. However, the sample size for the 'land' survey (which is used to
estimate the size of internet using population in urban India) was
almost doubled this year to further improve the coverage among the
various population strata in urban India. The land survey, conducted
during April 2007, covered 10,000 households across 31 cities of various
sizes across all the four regions of the country.

The 'online' survey was conducted among 3 of the most popular and
generic portals in Indian with the focus on capturing the in-depth net
usage behaviors and preferences of online Indians. This survey was
conducted by JuxtConsult between April-May 2007 and over 14,200 in-
depth and usable responses were collected and analyzed for final
reporting.

There is one key difference in the study this year compared to the last
year. To make our findings more representative of the entire urban
online population and not just the Internet users who are more likely to
respond to online surveys, this year we have ‘linked’ the findings of our
online survey with the findings of our land survey. This was done by
deriving appropriate individual level ‘weights’ for Internet users from
the land survey and then applying them to the data of the online
survey.

The key information included in the various reports cover the


demographic and socio-economic profiles of the net users, their
ownership of household assets, the source and place of their access to
internet, net usage dynamics, preferred online activities, website
preferences for over 20 key online activities, online buying behavior
and spends, response to online marketing stimuli, offline media
preferences, and much more.

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Women on net

In sum, what you get in India Online 2007 you are unlikely to get
elsewhere:

X Highly credible latest estimate of internet using population in urban


India
X Key insights on various aspects of internet usage in India
X An understanding of online Indians as 'consumers' and not just as
faceless net users
X How to reach these online consumers on the net, as well as through
the offline mediums
X Preferred 'user shares' of key online brands in 21 different online
activity categories

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India Online 2007

India Online 2007


Reports
Main Report
X Overall Status and Usage of Internet in India

User Segment Supplementary Reports


X Women on the net
X Youth on the net (teenagers and young adults)
X Net users by their socio-economic (SEC) profile
X Students on the net
X Corporate employees on the net
X IT professionals on the net
X Heavy Online Spenders on the net
X Bloggers on the net
X Car owners on the net
X Two-wheeler owners on the net
X Mobile phone owners on the net
X Credit card owners on the net
X Net users by place of access (homes, place of work, cyber cafes)
X Net users by type of connection (broadband, dial-up)
X Net users by town population size (10 lakhs plus, 5-10 lakhs, 1-5
lakhs, Below 1 lakh)
X Net users by town market size (metros, urban uptowns, emerging
towns, others)
X Net users as financial investors
X Vernacular language net users

Category Supplementary Reports: (comparative profiling of top 5


websites)

X Online shopping
X Emailing
X Job search
X Matrimony
X Info search - English
X Info Search - Local language
X Online travel
X Social networking/communities
X Friendship / dating
X Online news
X Financial info/news
X Online share trading
X Cinema content
X Sports content
X Online music
X Online games
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Women on net

X Online real estate


X Mobile content download
X Astrology
X Online learning/education

Note - All supplement reports are subject to sufficiency of sample


responses. Demographic segment wise details by gender, age, SEC
classification, region and place of net access are included in each of
the reports as appendix tables.

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India Online 2007

Methodology
In order to derive highly robust and authentic estimates of the current
user-ship of Internet in India, and draw out a truly representative
internet usage behavior patterns, we at JuxtConsult keep improving
and refining our research methodology for the India Online study every
year. In 2007, we have again brought in two significant improvements:

X We have increased our land survey sample base to 10,000 (from


5,500 last year) and the coverage of the number of cities to 31
(from 21 last year). The distribution of these 31 cities continues to
be well spread across the 4 regions of the country. But more
importantly, in terms of coverage of towns by their population size,
we dug deeper this year and covered all town classes that have
population of 20,000 individuals and above.

X Further, to better capture the internet usage across all types of


socio-economic classes (SEC) in urban Indian, we allocated equal
sample quota among the 5 broad socio-economic classes A, B, C, D
and E across various zones within a town, and then across the town
classes and regions. To correct for and put back the real
representation of the socio-economic classes (and not equal
representation) during the data processing stage, we incorporated
the appropriate SEC 'weights' derived from the actual urban
population statistics from authentic govt. Sources (National Sample
Survey Organization and Census of India).

These two refinements in the sampling methodology ensured that this


year we get an even better representation of various types of internet
users in urban India.

Like last year, this year again we conducted both a land survey and an
online survey separately, with the focus of the land survey being on
estimating the size of the internet using population in urban India, and
that of the online survey on capturing the net usage behavior and
preference patterns. The two surveys had some common questions on
demographic profiles and net usage behavior to help us link up the two
sets of data at the processing stage.

The Land Survey


The objective of the land survey was two fold. First, to help us
estimate the internet user-ship in urban India, as with a land survey we
could cover both the user and non-user population of the internet in a
representative way. The other objective was to derive relevant
demographic 'multipliers' from this survey which could then be applied
to the internet usage data collected in the online survey.

The use of these 'individual' level multipliers helped us make the online
survey findings 'representative' of the entire urban online population
and not just of those who are more likely to fill up an online surveys
(because of factors like convenience of access, regularity of usage,
attractiveness of the incentive prize offered for filling the survey,
etc.).

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Women on net

The land survey undertaken this year was again a household level
survey across 10,000 households in 31 cities spread across all regions of
India. The survey was conducted and completed between mid-April to
early-May 2007. Care was taken that all relevant classes of towns with
population size of over 20,000 individuals were covered and surveyed
across each of the 4 regions of the country. Within a city, 5
geographical locations were chosen, one each in the north, south, east,
west and central parts of the city. From each location within a city an
equal number of households from the five socio-economic classes A, B,
C, D, and E were surveyed.

The cities where the land surveys were conducted and the size of the
sample data collected from each of these cities are as follows:

Table 1: Detailed sample base distribution of the land survey

Region City/ Town City Class Sample Size City Class


Delhi 10 lakh + 401
Kanpur (UP) 10 lakh + 297
Ludhiana (Pun) 10 lakh + 302
10 lakh +
Patna (Bih) 10 lakh + 303
Allahabad (UP) 5 lakh – 10 lakh 298
North
Ajmer (UP) 1 lakh – 5 lakh 314
Bhadohi (UP) 50 K – 1 lakh 299
Muradnagar (UP) 50 K – 1 lakh 300
Sohna (Har) 20 K – 50 K 307
5 lakh - 10 lakh
Mumbai (Mah) 10 lakh + 399
Ahmedabad (Guj) 10 lakh + 404
Pune (Mah) 10 lakh + 300
Rajkot (Guj) 5 lakh - 10 lakh 301
West
Dewas (MP) 1 lakh - 5 lakh 303
Hinganghat (Mah) 50 K - 1 lakh 307
1 lakh – 5 lakh
Mhowgaon (MP) 20 K - 50 K 296
Katol (Mah) 20 K - 50 K 276
Kolkata (WB) 10 lakh + 398
Guwahati (Ass) 5 lakh – 10 lakh 299
Bhubneshwar (Ori) 5 lakh – 10 lakh 303
East
Raniganj (WB) 1 lakh – 5 lakh 300
50 K – 1 lakh
Bhatapara (Chat) 50 K – 1 lakh 252
Champa (Chat) 20 K – 50 K 292
Chennai (TN) 10 lakh + 407
Bangalore (Kar) 10 lakh + 406
Hyderabad (AP) 10 lakh + 410
Mysore (Kar) 5 lakh – 10 lakh 329
South
Kozhikode (Ker) 1 lakh – 5 lakh 300 20 K - 50 K

Nellore (AP) 1 lakh – 5 lakh 300


Cheruvannur (Ker) 50 K – 1 lakh 294
Edapaddi (TN) 20 K – 50 K 305
Total (31) - - 10,002 Total (31)

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India Online 2007

To check for both the 'regular' as well as 'occasional' usage of the


Internet, at each of the 1,000 households contacted it was queried:

X If any member of the household use the Internet 'at all' from
anywhere (home or any location outside)? And

X If any member of the household use the Internet ‘at least once a
month’ from anywhere (home or any location outside)?

Some further questions related to the specifics of demographic profile


of the head of the household, their knowledge of English, computer
usage, and asset ownership of the household were also asked from the
respondent. The usage of computer and Internet was separately
checked for each member of the household from the respondent.

The above information about the head of the household, especially


their education and occupation profile (thereby identifying their socio-
economic or SEC classification) together with the town size class and
region were used to link up to the similar authentic Government of
India data to estimate the Internet user-ship as well as to generate the
appropriate 'multipliers' that were to be applied to the data collected
from the online survey.

The Online Survey


The online survey was used to collect the in-depth information on
internet usage patterns and other media usage patterns among the
various types of net users. This was done through a 'large-scale' online
survey conducted between end-April to mid-May 2007 among the users
of three of the biggest and most generic portals in India, namely Yahoo,
Rediff and Google.

On one end, the email properties of Yahoo, Rediff and Google (Gmail)
were used through online survey campaigns to target the widest
possible base on internet users in a random manner and collect
responses (as these three email portals together cover almost all email
users with a personal email id in the country). At the same time, to
cover for whatever may have got missed out in these survey campaigns
on email portals, a parallel 'contextual search' based survey ad
campaign was run using Google AdSense.

All the survey campaigns were paid for and officially run by these
portals among their users. The overall online survey campaign used a
combination of banner ads, e-mailers and contextual search ads
through these portals.

The online survey was conducted using an e-questionnaire segmented


into three sections. The questionnaire was pre-tested and timed to take
approximately 15-20 minutes for a respondent to complete depending
on the speed of comprehension and answering of the questions. The
questionnaire was structured and designed to reduce the level of
'respondent fatigue' to an extent that was practically possible.

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In this year's study, the information area coverage (in the online
questionnaire) was also enhanced and fine tuned somewhat to keep
abreast with the changing and evolving Indian online space:

X The net usage behavior and preferences of new phenomena like


blogging, social networking and language content checking were
included.

X In terms of capturing website preferences, 6 more online activity


categories were included this year to take their coverage to 21. The
new categories added were instant messaging, real estate, online
info search engine in local languages, astrology, online share
trading and online learning/education.

X The question about 'blogging' was fine tuned to segregate usage


behavior between only reading blogs, posting comments on blogs
and having a blog site of one's own.

In the online questionnaire, a response format of 'clicking' a single or


multiple options among the various given options was used for most
questions. For each of these questions it was also possible for a
respondent to answer 'none' or 'any other'. However, wherever the
respondents were asked to give preferences for websites or brand
names, only a text box was provided for them to type the name on
their own (or type 'none' if not applicable). This was done to ensure
that all such recall and actual usage preference responses were
solicited 'unprompted'.

Further, to enlist complete and sincere responses, an incentive of a


significant cash prize was also announced for one selected respondent
to be given at the end of the survey.

Over 26,000 unduplicated and clean responses were collected from the
online survey campaign in about 31/2 weeks time. Of these, all 26,000
responses were complete on user profiles and their net usage behavior
information. Around 14,200 responses were complete in all aspects,
including various online activities undertaken and website preferences.
Thus, the responses from the three sections of the online survey have
different valid sample bases and have been reported accordingly.

All the usable responses after data cleaning were then collated,
crosschecked and processed for tabulation and analysis. While doing the
tabulation, any errors and spelling mistakes in typing of the brand
names, etc. By the respondents were carefully checked and corrected.

Finally, the appropriate weights (multipliers) as derived from the land


survey were incorporated into the usable online survey responses to
make them more 'representative' of the entire urban online population.
Further, for questions that asked for preferred websites names, to
remove the possible 'source' bias towards any specific generic portal
among the three generic portals used, an 'equalization' correction
factor was also incorporated.

The net result was the compilation of the latest, highly authentic and
representative database on the Internet habits and website preferences
of online Indians. This database was then used for making 'insightful'
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India Online 2007

analysis and conclusions as contained in the various reports of the India


Online 2007 study.

Last but not least, in this year's reports we have brought in the
presentation of the 'changes' in the usage behavior and preferences vis-
à-vis the last year. Wherever relevant, these changes have been
presented graphically along with all the current year's data charts,
graphs and tables.

Note - Because of a deeper and more robust coverage of internet usage


among the smaller towns (down to 20,000 population town classes), and
among all the socio-economic classes in this year's land survey, there is
likely to be an element of 'correction' seen in this year's data (as
compared to the previous year's). These corrections are likely to be
more visible in some of the demographic, socio-economic and economic
profile of online Indians. The correction factor may also apply, though
assumedly not to the same degree, to the current year's data on net
usage behavior and website preferences.

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Women on net

Executive Summary
Over half of online women are working women. Overall only 1 in 5
internet users (18%) is currently a woman and they constitute a user
base of around 4.5 million. Among the online women, ‘working women’
dominate accounting for 53% of the total user base. Women students
account for 28% of them, while only 1 in 10 online women is a
housewife (11%).

The proportion of working women among online women has gone up


+5% points compared to the last year. The very low presence of
housewives on the net may be one of the key reasons for overall low
penetration of internet among women, and very likely one of the
biggest reasons of relatively low popularity of internet as a marketing
medium itself.

Online women come relatively more from the metros. At 44% metros
continue to account for the majority of women net users. The group of
the smallest ‘other towns’ also account for a significant 27% of them.
On the whole, online women show a higher tendency to come from the
metros and this tendency is driven more by online working women and
housewives, almost half of whom come from these cities. It appears
that the ‘younger’ online women tend to come relatively more from the
non-metro towns, especially the smaller ‘other towns’.

Online women are relatively ‘younger’ than online men. Almost half
(47%) of all online women are below 25 years in age. This is noticeably
higher than the proportion among online men (only 42% of all net users
are below 25 years in age). Other than that, online women users are
relatively more graduate (71%), prefer to read in English more (46%),
come more from SEC ‘A’ and ‘B’ classes more (61%) and reside in the
southern region more (43%).

Online housewives show the best socio-economic profiles and


affluence levels. Online housewives show noticeably better socio-
economic profile than online working women, and are equally educated
and equally comfortable reading in English. They also show higher
family incomes, significantly higher ownership of cars and access to
computer/laptop in the household.

On the whole it appears that ‘financially dependent’ online women


(housewives and students) tend to come from more affluent families
than the ‘financially independent’ working women. This is partly
because a significant 4 out of 10 online working women are ‘chief wage
earner’ (head) of their households.

Online working women, however, do make more ‘experienced’ net


users. Overall, the internet usage experience of online women is
distinctly lower (63% of all net users have been online for at least 2
years, only 57% online women are that experienced net users).
However, the ‘frequency’ and ‘duration’ of usage of the net among
women is almost comparable to the male net users.

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India Online 2007

Online working women stand out as significantly more experienced net


users (66% have been online for at least 2 years). Expectedly, most of
them use the net from office (92%) but only half of them also use the
net from home (48%). In comparison, housewives and students are far
less experienced net users and most of them access the net from home.

Online women engage in relatively fewer online activities. Online


women use the internet for comparatively fewer activities (across
personal, professional and e-commerce related activities), have fewer
number of email accounts, do not download as much and are less
inclined to join online communities or participate in blogs.

The top 10 online activities engaged by women include almost the same
activities as all net users, with the exception of astrology featuring in
the women’s top 10 list at the expense of sports. However, there are 5
online activities online women undertake relatively more than online
men – e-greetings, health & lifestyle info, hobby related info, astrology
and downloading screensavers/wallpapers. On the other hand, the
online activities that women undertake distinctly less than men are
many more – sports content, financial info and financial/business news,
general news, real estate, dating/friendship, online games, mobile
content downloads, net banking and buying online.

Women are more guarded in their response to online marketing


stimuli. Online women respond relatively less to all types of online
marketing stimuli than online men. Among the online women
subgroups, housewives respond the best to most online marketing
stimuli. At 38% women buy online also noticeably less (compared to 43%
among all internet users). However, online working women have bought
online relatively more at 46%.

Yahoo is the most ‘salient’ and the most used website among online
women. Yahoo is not only the most ‘top of mind’ recalled online brand
among online women but also the most used website by them. 33%
online women use Yahoo as their most used website as against 30% for
Google. This leadership of Yahoo runs across all the three subgroups of
women, with the only exception of working women where Yahoo is the
most salient website but Google emerges as the most used one.

The website preference of women across various ‘specific’ online


activities broadly follows the same trend as among all internet users. It
varies for only four online activities – sports content, local language
content, financial info and blog site usage. However, the three
subgroups of online women do show some ‘distinct’ website
preferences for ‘specific’ online activities, as well as in their offline
media consumption habits and preferences.

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Women on net

Key Findings
Over half of online women are working women
Overall, only about 1 in 5 internet users (18%) are women currently. A
comparison with the last year’s proportion of 24% indicates that
proportion of women internet users has gone down in the overall
internet user base. However, a large part of this decline is really a
‘correction’ resulting from the better representation of lower SEC
classes and smaller towns in this year’s survey sample. In number
terms, online women constitute a user base of around 4.5 million.

Among the online women, working women continue to dominate the


user base with over half of all online women (53%) coming form this
genre. Women students account for another 28% of them, while only 1
in 10 online women is a housewife (11%).

At the overall internet level, while working women account for a


decent 10% of the total user base, housewives form a miniscule 2% only.
This very low presence of housewives on the net may be one of the key
reasons for overall low penetration of internet among women, and very
likely one of the biggest reasons for relatively low popularity of
internet as a marketing medium itself.

The proportion of working women among online women has gone up


+5% points compared to the last year. The user base of women students
and housewives have shown a much smaller increase (+1 and +2% points
respectively).

Table 2: Composition of online women


All Online Women All Online Women All Internet Users All Internet Users
2007 2006 2007 2006
Working Women 53% 47% 10% 12%
Housewives 11% 9% 2% 2%
Women Student 28% 27% 5% 7%
Other Women* 9% 17% 2% 4%
All Women 100% 100% 18% 24%
All Internet Users - - 100% 100%
* - do not directly fall in any of the other 3 classifications, for instance finished education but not
married or housewife yet

Online women come relatively more from the metros


At 44% metros continue to account for the majority of women net
users. The group of the smallest ‘other towns’ also account for a
significant 27% to the women user base.

More importantly, online women show a much higher tendency to come


from the metros than online males, as in comparison to only 37% of all
internet users coming from the metros a much higher 44% of all online
women come from the metro cities. This higher tendency of online
women coming from metros is driven more by the working women and

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housewives, with almost half of them coming from these cities. In


comparison, only 1 in 3 women student (34%) come from the metros. In
other words, it appears that the ‘younger’ online women tend to come
relatively more from the non-metro towns, especially the smaller
‘other town’ group.

Chart 1: City class wise distribution of online women

Current Year M etro Urban uptowns Emerging Towns Others


48% 49%
50% 44%
37%
40% 34%
33% 33%
27% 27%
30% 24%

20% 14% 17% 15% 16%


14% 12% 15% 14% 14%
12%
10%

0%

Working Housewives Women All Women All Internet


Women Student Users

Online women are relatively ‘younger’ than online men and


online housewives show the best socio-economic profiles and
affluence levels
Almost half of all online women are below 25 years in age. The
proportion of these ‘younger’ users is noticeably higher among online
women than it is among online men (47% of online women are below 25
years in age as compared to 42% for all net users).

In terms of other demographic profile, compared to all net users


relatively more women users are graduate (71%), prefer to read in
English (46%) and reside in the southern region (43%). They also have a
higher share of users belonging to the upper socio-economic classes
(61% of them belong to SEC ‘A’ and ‘B’ in comparison to 56% for all net
users). These characteristics are primarily on account of working
women and housewives.

Interestingly, online housewives show noticeably better socio-economic


profile than online working women, and are equally educated and
equally comfortable reading in English. They also show higher family
incomes (with 30% of them coming from above Rs.30,000 monthly
income households, 43% having a car in the household and 88% having
access to a computer/laptop at home). Online housewives do own
fewer credit cards (31%) than online working women though (37%).

On the other hand, women students display an above average share of


the smallest ‘other towns’ (33%), come from relatively lower socio-
economic classes (only 47% belonging to SEC ‘A’ and ‘B’) yet show
higher affluence levels than working women.

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Women on net

On the whole it appears that ‘financially dependent’ online women


(housewives and students) tend to come from more affluent families
than the ‘financially independent’ working women.

Table 3: Key demographic and socio-economic profile of online women


Working All women All Internet
Attribute Housewives Students
women users Users
Sample Base 2,435 499 1,264 4,596 25,060
Users below 25 years age groups 31% 9% 96% 47% 42%
From metro city markets 48% 49% 34% 44% 37%
Users from southern region 44% 47% 40% 43% 40%
User prefer to read in English 51% 51% 36% 46% 41%

User from SEC ‘A’ and ‘B’ 65% 73% 47% 61% 56%
Graduate plus educated users 82% 81% 39% 71% 64%

Rs.30,000+ family income 22% 30% 22% 22% 23%


Car ownership in the HH 28% 43% 35% 31% 28%
Credit card ownership in the HH 37% 31% 16% 29% 35%
Computer/laptop owned in the HH 59% 88% 77% 68% 67%

Other key points related to the socio-economic profile of women net


users are:

X A relatively higher proportion of women netizens, especially


housewives (64%) have graduated from general streams (49% vis-à-
vis 39% among all internet users). Not surprisingly, professional
backgrounds are relatively more common among working women
(25%).

X Ownership levels of most household assets are relatively higher


among online women than among online men, even more so among
the online housewives (in keeping with their comparatively better
socio-economic standing and affluence levels). Working women
show the lowest relative ownerships of most household assets.

X On the other hand, most financial assets, with the exception of


fixed deposits, have marginally lower incidence among women net
users than among male net users. Among women, only debit and
credit cards are more common among working women households.

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Table 4: Ownership of key household and financial assets among online


women
Working All women All Internet
Attribute Housewives Students
women users Users
Sample Base 2,435 499 1,264 4,596 25,060
Home 53% 58% 72% 60% 58%
Color TV 93% 96% 92% 93% 92%
Mobile Phone 89% 90% 90% 90% 90%
Fridge 79% 93% 83% 82% 75%
Washing Machine 57% 74% 67% 62% 57%
Microwave 27% 38% 28% 29% 24%
Air Conditioner 25% 37% 31% 28% 25%

Bank Account 83% 80% 74% 79% 82%


Life Insurance 59% 61% 55% 59% 61%
Medical Insurance/CGHS 32% 35% 30% 31% 33%
Debit Card 54% 49% 32% 46% 52%
Fixed Deposits 32% 38% 41% 36% 34%
Mutual Funds 21% 27% 19% 21% 22%
Shares of Companies 15% 21% 18% 17% 20%

The relatively lower affluence level of online working women


households than of the other two categories of online women is partly
explainable by the fact that a significant 4 out of 10 of them (39%) are
‘chief wage earner’ (head) of their households and partly by their
relatively lower household income levels per se. On the whole, only 1 in
4 online women (25%) are ‘chief wage earner’ of their household as
compared to almost half of all internet users (47%) being chief wage
earner of their household.

Chart 2: Online women as chief wage earner of their household

Current Year Head of the household Not head of the household

91% 94%
100%
75%
80%
61%
60% 53%
47%
39%
40% 25%
20% 9%
6%

0%

Working Housewives Women All Women All Internet


Women Student Users

Online working women do make fairly ‘experienced’ net users


The internet usage experience of women net users overall is distinctly
lower – while 63% of all net users have been online for at least 2 years

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Women on net

this figure drops to 57% among women on the net. Further 26% of the
women users have come on board in the last one year compared to a
corresponding figure of 20% among all net users.

On the other hand, the ‘frequency’ and ‘duration’ of usage of the net
among women is almost comparable to the male net users. In fact,
women are almost equally heavy users of the net per se` be it from
office, home, during weekdays or during weekends.

Among the women subgroups, online working women stand out as


significantly more experienced net users – 66% have been online for at
least 2 years. Expectedly, most of them use the net from office (92%)
but only half of them also use the net from home (48%). In comparison,
housewives and students are far less experienced net users and most of
them access the net from home. Interestingly however, almost 1 in 3
online housewife (34%) and 2 in 3 women students (60%) also access the
net from a place of work/office (of their
husbands/parents/relatives/friends/etc), and do so highly regularly.

Table 5: Key net usage behavior dynamics of online women


Working All women All Internet
Attribute Housewives Students
women users Users
Sample Base 2,435 499 1,264 4,596 25,060
2 years+ of net usage experience 66% 48% 42% 57% 63%
Users accessing the net from home 48% 86% 73% 61% 59%
Users accessing the net from office 92% 34% 60% 75% 78%
Users accessing the net from cyber
39% 22% 45% 39% 47%
cafe
Broadband connection at home 71% 79% 68% 71% 68%

Users accessing net daily from home


83% 89% 82% 84% 84%
(of those accessing from home)
Users accessing net daily from office
91% 90% 69% 86% 86%
(of those accessing from office)
Heavy users (2 hrs+/day) from home 19% 23% 21% 21% 22%
Heavy users (2 hrs+/day) from office 32% 35% 20% 29% 29%

Other salient points regarding internet access dynamics of this segment


are:

X Women access the net from only marginally fewer types of access
points (average 1.8 type of access points versus 1.9 among all net
users).

X Home access is relatively more common among women overall (61%


versus 59% among all internet users), and among housewives (86%)
and students (73%) within the subgroups.

X Broadband remains the most widely used connection for this


segment like all internet users and is marginally more widespread
among women.

X There is a relatively lower incidence of complaints about


spam/junk mail, virus/spyware, unsolicited ads/pop-ups and lack of
response to queries. However, slow website opening remains the
16
India Online 2007

leading, and even more of an irritant among women. Difficulty in


connection is also more visible among women especially among
students. Internet related problems differ across women sub-
segments as is evident from the following graph:

Chart 3: Problems faced by online women while surfing the Internet

Current Year Slow website opening Virus / spyware Spam / junk mails
80% 73%
65% 66%
60% 62%
60% 50% 48% 49% 49%
48% 45% 47%
44% 45%
40% 35%

20%

0%

Working Housewives Women All Women All Internet


Women Student Users

They engage in relatively fewer online activities


The ‘depth’ of internet use of women is also relatively shallow. They
use the internet for comparatively fewer activities (across personal,
professional and e-commerce related activities), download far less and
even have fewer email accounts (2.7 email accounts on average among
women, versus 3.0 among all internet users).

Though the top 10 online activities engaged by women include almost


the same activities as all net users, with the exception of astrology
featuring in the women’s top 10 list at the expense of sports. However,
the hierarchy of the activities differs significantly within the group of
these activities – e-greetings, chatting, astrology, screensavers, search
for work related info, learning/educational material are higher in the
rankings of women users.

For most online activities, the usage by women is comparatively lower


than among all net users. However, there are 5 online activities online
women undertake relatively more than online men – e-greetings,
checking health & lifestyle info, hobby related info, astrology and
downloading screensavers/wallpapers. On the other hand, the online
activities that women undertake distinctly less than men are many –
check sports content, financial info and financial/business news,
general news, real estate, dating/friendship search, online games,
mobile content downloads, net banking and buying online.

The specific online women sub-segments also display different


behavior:

X Women students are more actively engaged in social interactivity


activities (chatting, instant messaging, social networking,
dating/friendship, share pictures,), online entertainment (music,

17
Women on net

screen savers/wallpapers, online games, movies/cinema content)


and educational material.

X Working women are significantly more interested in professional


and personal interactivity activities (e-greetings, general and
business news, searching work related and financial info,
business/professional networking, job search, matrimonial search
and net banking.

X Housewives undertake personal interest and interactivity activities


(e-greetings, net telephony and health & lifestyle info) and search
for travel and product info relatively more. Interestingly, online
housewives check astrology relatively the least among the three sub
groups of online women.

Table 6: Popular online activities women undertake relatively more and


relatively less (Top & Bottom 10)
Working Women All All Internet
Activity Housewives
Women Student Women Users
Sample base 1,453 323 787 2,809 14,253
Undertake relatively more
E-greetings 70% 70% 64% 68% 57%
Check health & lifestyle info 42% 57% 29% 40% 30%
Astrology 53% 44% 52% 51% 46%
Check hobby related info 35% 39% 41% 37% 32%
Screensavers/wallpapers 47% 41% 58% 49% 46%
Search work related info 61% 40% 38% 50% 49%
Check personal travel related info 31% 34% 15% 27% 26%
Job Search 82% 64% 61% 74% 73%
Undertake relatively less
Buy other than travel products 22% 20% 10% 17% 24%
Check news 57% 52% 50% 54% 61%
Net banking 32% 25% 7% 23% 30%
Check real estate info 34% 26% 21% 29% 37%
Online games 45% 44% 50% 46% 54%
Check business/Financial news 27% 21% 12% 21% 30%
Mobile contents (ring tones,
42% 28% 42% 40% 50%
games)
Dating/Friendship 42% 23% 49% 40% 51%
Check financial info 41% 27% 25% 34% 45%
Check Sports 40% 25% 37% 36% 57%

The inclination to join online communities is also noticeably lower


among online women - whereas 41% of internet users are members of
online communities, such memberships are lower among women at 35%.
Among the subgroups, students show much higher enrollments to online
communities at 43% and housewives the least at 26%.

Blogging too is less prevalent among online women – only 21% women
user blog compared to 30% of all net users. Among the sub-segments,
blogging is slightly more common among working women at 23% and
relatively the least among women students at 19%.

18
India Online 2007

At 9% usage, incidence of visiting local language websites is also lower


among women as compared to the 12% usage among all internet users.
Working women display a marginally better disposition to local
language websites at 10% usage.

Online women are more ‘guarded’ in their response to online


marketing stimuli
If 73% of internet users have responded to at least one online marketing
stimulus in the past, this is slightly lower at 69% among women on the
net. In fact, their responsiveness is lower to all types of online
marketing stimuli. Among the women subgroups, surprisingly it is the
housewives who are better disposed to all types of online marketing
stimuli.

Women also buy online noticeably less – 38% have ever bought online
compared to 43% among all internet users. Among the subgroups,
working women have bought online relatively the most (46%) and
women students relatively the least (26%).

Table 7: Response to online marketing stimuli and online buying


behavior
Working All women All Internet
Housewives Students
women users Users
Sample Base
Participated in an online contest 36% 41% 37% 38% 43%
Clicked a banner ad 44% 50% 48% 45% 47%
Clicked a sponsored search ad 27% 34% 31% 29% 37%
Clicked a product/service e-mailer 9% 14% 7% 9% 14%
Online buyers 46% 40% 25% 38% 43%
Bid/Bought in an online auction 19% 19% 14% 18% 23%

Yahoo is the most ‘salient’ and the most used website among
online women
Yahoo is not only the most ‘top of mind’ recalled online brand of all
among women at 35% (followed by Google at 26%), it is also the most
used website. In terms of actual usage, again Yahoo leads with a 33%
user share (as against Google’s 30%).

This leadership of Yahoo both in the minds and the clicks at the overall
level runs across all the three subgroups of women – the only exception
to this trend are working women for whom though Yahoo (34%) remains
the most salient, it is Google that emerges the most used at 32%
(compared to Yahoo’s 30%).

While Rediff has a relatively higher preference among working women


and housewives, Orkut is expectedly used relatively more by the
women students.

19
Women on net

Table 8: Most used website overall among online women


All Internet
Website Working Women Housewives Women Student All Women
Users
Sample Base 1,439 317 775 2,774 14,075
Yahoo 30% 33% 36% 33% 27%

Google 32% 27% 27% 30% 29%

Rediff 14% 13% 4% 10% 11%

Orkut 1% 2% 16% 6% 8%

Gmail 5% 4% 1% 3% 4%

Hotmail 2% 2% 1% 2% 2%

Indiatimes 1% 1% 0% 1% 1%

Naukri 1% 1% 0% 1% 1%

Wikipedia 0.2% 0.0% 2% 1% 1%

Ebay 0.2% 1% 1% 0.4% 0.4%

The website preference of women across various specific online


activities broadly follows the same trend as among all internet users.
Their website preferences differ from overall net users only for four
activities viz. Sports content, local language content, financial
news/info and blog sites.

However, among the three online women subgroups, website


preferences do differ across specific online activities. Of the 23
activities covered, for 12 categories the subgroups show some
distinctions in preference of the leading website.

20
India Online 2007

Table 9: Most used websites on preferred basis by online women for


specific online activities
Online Activity Working women Housewives Students All Women

Info Search – Local Languages Google, 74% Google, 67% Google, 76% Google, 74%

Info Search – English Google, 73% Google, 70% Google, 74% Google, 72%

Social Networking Orkut, 63% Orkut, 53% Orkut, 74% Orkut, 67%

Instant Messaging Yahoo, 55% Yahoo, 77% Yahoo, 67% Yahoo, 62%

Emailing Yahoo, 49% Yahoo, 57% Yahoo, 71% Yahoo, 58%

Dating / Friendship Yahoo, 28% Yahoo, 48% Orkut, 50% Orkut, 34%

Online Shopping Ebay, 32% Ebay, 38% Ebay, 35% Ebay, 32%

Online Education Google, 43% Google, 43% Google, 49% Google, 46%

Job Search Naukri, 46% Naukri, 35% Monster, 30% Naukri, 38%

Sports Content Espnstarsports, 17% Yahoo, 32% Yahoo, 26% Yahoo, 19%

Matrimonial Search BM, 31% BM, 32% Shaadi, 30% BM, 29%

Online Share Trading ICICIDirect, 39% ICICIDirect, 32% ICICIDirect, 50% ICICIDirect, 38%

Astrology Yahoo, 23% Astrology, 20% Yahoo, 35% Yahoo, 26%

Real Estate Info Google, 21% Magicbricks, 28% Google, 28% Google, 21%

Online Music Raaga, 22% Raaga, 20% Raaga, 20% Raaga, 21%

Online Games Yahoo, 23% Yahoo, 22% Yahoo, 25% Yahoo, 24%

Local language content Google, 14% Google, 14% Yahoo, 17% Yahoo, 12%s

Online Travel Makemytrip, 22% Makemytrip, 26% Yahoo, 23% Makemytrip, 20%

Financial News & Info Google, 15% Yahoo, 30% Google, 26% Yahoo, Google, 17%

Online News NDTV, 13% Yahoo, 23% Yahoo, 31% Yahoo, 19%

Mobile Content Yahoo, 15% Yahoo, 22% Yahoo, 30% Yahoo, 21%

Cinema Content Google, 12% Yahoo, 25% Yahoo, 21% Yahoo, 16%

Blog sites Yahoo, 26% Yahoo, 24% Blogger, 24% Yahoo, 19%

BM – Bharatmatrimony

At the overall online women level, Yahoo is the leading website for
more specific online activities than Google. While Yahoo leads in 10
specific online categories Google leads only in 5 (in comparison, among
overall net users Yahoo leads in 7 categories and Google in 6).

It is only among the online working women subgroups that Google


catches up with Yahoo. Here both Yahoo and Google lead in 7 specific
online categories each.

21
Women on net

Some highlight points on the media habits of women


X Women, specifically housewives and students are significantly
‘heavier’ watchers of TV as compared to overall net users. While
13% of all net users watch TV for more than 2 hours a day, 22% each
of both online housewives and women students do so. Only 115 of
online working women watch TV for more than 2 hours a day.

X While overall online women are as heavy readers of newspapers as


online men (14% of each spending more than 1 hour a day in reading
newspaper), housewives are marginally ‘heavier’ readers of
newspaper (16%).

X Online working women are the relatively ‘lightest’ listeners of radio


as well. Only 10% of them listen to radio for more than 2 hours a
day (against 17% each for online housewives and women students
and only 10% among all net users).

X Star Plus, Zee, Sun and Sony among the TV channels, Times of India
and Hindu among the newspapers, Femina, Women’s Era and
Reader’s Digest among magazine, and Radio Mirchi among the radio
channels enjoy higher popularity among online women net users.

Among the subgroups, Star Plus is relatively more popular among


online housewives (29%) and less popular among online working
women (21%). The Hindu newspaper is relatively more popular
among women students (24%) than among the others. Among
magazines, Femina is relatively more popular among working
women and housewives (14% each) and Reader’s Digest relatively
more among the women students (14%). And lastly, Radio Mirchi is
relatively more popular among housewives (48%) and relatively less
popular among women students (32%).

22
India Online 2007

Detailed Findings-
Women on net

23
Women on net

Reading the Graphs


& Tables
Chart: Age group distribution
Current Year Age 13-18 years Age 19-24 years
Age 25-35 years Age 36-45 years
40% Age 46-55 years Above Age 55 years
36%
31%

20%
13%
11%
6%
2%
Current 0%
year base
All Users

Base: 25,060
Same series color as the current year
Change from graph, showing an increase of 5% in the
previous year proportion of 13 to 18 years age group

Change from PY

10%
5%
5% 1% 2% 1%
0%

-5%
-5% -4%
-10%

Base: 25,060(CY), 20,268(PY)

Current Previous
year base year base

24
India Online 2007

Table: Preferred websites - emailing


All Internet
Website Working Women Housewives Women Student All Women
Users
Yahoo 49% 55% 49% 58% 12%
% Change 10% 18% 11% 8% -3.0%
Change Gmail 21% 21% 22% 21% 11%
from
% Change 6% 8% 10% 10% -4.6%
previous
year Rediff 20% 17% 19% 15% 7%
figures % Change 1% -3.5% -4.2% -3.8% -2.9%
Hotmail 6% 4% 6% 5% 6%
% Change -5.5% -10.8% -5.6% 1% -1.1%
Indiatimes 0.8% 0.7% 1% 0.8% 5%
Fields marked % Change -9.4% -8.9% -10.0% -12.2% -1.3%
with * means Sify 1% 0.8% 1% 1% 3%
that the field % Change -3.5% -1.8% -1.0% -1.1% -2.1%
is added this
Sancharnet/BSNL* 1% 0.8% 0.5% 0.0% 3%
year hence
not % Change
comparable VSNL 0.4% 0.4% 0.3% 0.0% 2%
to last year % Change -0.5% -0.9% -0.6% -1.5% -0.5%
AOL* 0.1% 0.0% 0.1% 0.1% 1%
% Change
Lycos* 0.2% 0.2% 0.0% 0.0% 0.9%
% Change
Base: 9,404(CY), 6,100(PY)

A blank in this row


means that this
Current Previous
attribute was not
year base year base
included in last
year’s survey &
therefore no
“change over
previous year” can
be presented

25
Women on net

Popularity of the
Activity
Table 10: Popularity of various internet activities
All Users All Users (In
Activity
(Proportion) Millions)
Emailing 95% 24.0
Job Search 73% 18.4
Instant messaging 62% 15.6
Check news 61% 15.4
Music 60% 15.1
Chatting 59% 14.9
Info search - all search engines 58% 14.5
Check Sports 57% 14.4
E-greetings 57% 14.4
Infosearch - English search engines 56% 14.0
Online games 54% 13.7
Dating/Friendship 51% 12.9
Mobile contents (ring tones / games, etc.) 50% 12.5
Search work related info 49% 12.3
Matrimonial search 48% 12.0
Educational / Learning material 48% 12.0
Screensavers/wallpapers 46% 11.5
Astrology 46% 11.5
Check financial info 45% 11.4
Search for product information 45% 11.2
Social networking / Communities 44% 11.0
Buy Online 43% 10.9
Share pictures 40% 10.0
Check real estate info 37% 9.2
Check hobby related info 32% 7.9
Check business/Financial news 30% 7.6
Net banking 30% 7.6
Check health & lifestyle info 30% 7.6
Movies 29% 7.4
Check cinema content 28% 7.0
Info search - local language search engines 28% 6.9
Check / read blogs 27% 6.7
Business/professional networking 26% 6.6
Check personal travel related info 26% 6.5
Buy other than travel products 24% 6.1
Look for Seminar/workshops 24% 6.0
Online bill payment 22% 5.6
Check business travel related info 19% 4.7
Adult content 18% 4.6

26
India Online 2007

All Users All Users (In


Activity
(Proportion) Millions)
Online stock trading 13% 3.3
Net telephony 13% 3.2
Comment on blog post 12% 3.0
Local language website usage 12% 2.9
Have a blog site of own 7% 1.7

Base: 25,060

27
Women on net

Demographic Profile
Chart 4: Gender breakup

Current Year M ale Female

100%
82%
80%

60%

40%
18%
20%

0%

All Internet Users

Base: 4,596

Chart 1: Gender breakup

Change from PY

10%
6%
5%

0%

-5%

-6%
-10%

Base: 4,596(CY), 4,000(PY)

28
India Online 2007

Chart 5: Age group distribution

Current Year 13-18 yrs 19-24 yrs 25-35 yrs


60%
57%
60%
47%
39% 37%
40% 36% 36%
30% 31%

20% 11%
9% 11%
4%
1% 0.0%
0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

Chart 2: Age group distribution

Change from PY
9%
10% 7%
5%
2%
-0.2% 0.0%
0%
-1% -2% -1%
-4% -4% -5% -4%
-5%
-10% -8%

Base: 4,596(CY), 4,000(PY)

29
Women on net

Chart 6: City class - by population size

Current Year Up to 1 Lakh 1-5 Lakhs 5-10 Lakhs Above 10 Lakhs


60% 56% 55%
51%
43% 45%
40%
31%
26% 29%
23% 24%

20% 14% 11% 14% 13% 15%


12% 10% 12%
8% 10%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

30
India Online 2007

Chart 7: City class - by market size

Current Year M etro Urban uptowns Emerging Towns Others


48% 49%
50% 44%
37%
40% 34%
33% 33%
27% 27%
30% 24%
14% 17% 15% 16%
20% 12% 15% 14% 14%
14% 12%
10%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

Chart 3: City class - by market size

Change from PY
20% 16% 15% 15% 17%
14%

10% 6%
4%

0%
-1% -2%
-3% -3% -2% -4%
-10% -6%
-9% -11% -9% -11%
-11%
-20% -15%

Base: 4,596(CY), 4,000(PY)

31
Women on net

Table 11: Top 10 cities

Cities Working Women Housewives Women Student All Women All Internet Users
Delhi 17% 14% 13% 15% 12%
% Change 11% 10% 10% 10% -3.3%
Mumbai 16% 13% 8% 13% 10%
% Change -1.8% 1% 2% -0.1% -5.0%
Bangalore 10% 9% 5% 8% 6%
% Change -5.7% 0.1% -1.2% -2.7% -3.0%
Hyderabad 6% 8% 4% 6% 5%
% Change 1% 5% -1.0% 0.1% -1.5%
Chennai 5% 7% 4% 5% 4%
% Change -1.1% 3% 0.3% -0.4% -1.4%
Kolkata 3% 2% 3% 3% 3%
% Change -2.1% -5.0% -0.2% -1.7% -2.2%
Pune 4% 3% 1% 3% 3%
% Change 2% 2% -1.2% 1% -1.4%
Lucknow 1% 1% 2% 2% 1%
% Change -2.6% 0.0% -1.8% -1.9% -0.2%
Ahmadabad 1% 2% 1% 1% 2%
% Change 0.3% 0.5% 1% 0.5% -0.6%
Coimbatore 1% 2% 2% 1% 0.9%
% Change 0.3% 0.9% -2.1% -0.6% -0.4%
Base: 4,596(CY), 4,000(PY)

32
India Online 2007

Chart 8: Region-wise break-ups

Current Year North East South West

50% 47%
44% 43%
40% 40%
40%

30% 28% 26% 27% 26%


26%
21% 21% 23% 22%
20%
20%
13% 12%
7% 6% 9%
10%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

Chart 4: Region-wise break-ups

Change from PY
20%
11% 9%
9% 9% 8% 6%
10% 7% 6%
5% 6%
1%
0%
-3% -2% -3%
-10% -8%
-10% -10% -11% -13%
-20% -16%

Base: 4,596(CY), 4,000(PY)

33
Women on net

Table 12: Preferred language of reading

Language Working Women Housewives Women Student All Women All Internet Users
English 51% 51% 36% 46% 41%
% Change -18.3% -10.7% -38.5% -23.4% -18.3%
Hindi 13% 17% 22% 16% 19%
% Change -0.4% 3% 10% 4% 0.7%
Tamil 8% 5% 9% 7% 6%
% Change 5% 1% 5% 4% 3%
Telugu 5% 8% 7% 6% 6%
% Change 4% 6% 6% 4% 4%
Malayalam 5% 5% 6% 5% 4%
% Change 3% 3% 4% 3% 0.4%
Marathi 5% 4% 3% 5% 5%
% Change 1% 3% 2% 2% 1%
Kannada 4% 4% 2% 4% 4%
% Change 1% 0.8% 2% 2% 2%
Bengali 2% 1% 3% 2% 3%
% Change 0.6% -2.6% 3% 0.8% 2%
Gujarati 2% 0.8% 2% 2% 4%
% Change 2% -0.8% 2% 1% 2%
Oriya 1% 0.8% 4% 2% 3%
% Change 1% 0.1% 2% 1% 2%
Base: 4,596(CY), 4,000(PY)

34
India Online 2007

Socio-Economic
Profile
Chart 9: Socio economic classification

Current Year SEC A SEC B SEC C SEC D SEC E


50% 42%

40% 34% 34%


32% 32%
31% 31%
30% 26% 27%
23% 24% 23%
20%
20%
20% 13% 15% 14%
14% 11%
10%
6% 6% 7%
10% 4%
3%
0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

Chart 5: Socio economic classification

Change from PY
20% 17%
8% 7% 11%
6% 8% 8% 7%
10% 1% 3% 4% 5% 3%
0.2% 0.2% 0.3% 2%
0%

-10% -4% -5% -5%


-9% -7%
-20% -15%
-21%
-30% -25%

Base: 4,596(CY), 4,000(PY)

35
Women on net

Chart 10: Highest educational qualification

Current Year College but not Graduate


Graduate & above - general stream
Graduate & above - professional stream
64%
70% 58%
60% 49%
50% 39%
33%
40%
25% 22% 23% 25%
30% 17% 19% 19% 17%
20% 12% 11%
10%
0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

Chart 6: Highest educational qualification

Change from PY
20% 16%
11%
10% 5%
3% 3% 2% 4%
2% 0.4%
0%
-0.2%
-1%
-4%
-10% -9% -7% -9%

Base: 4,596(CY), 4,000(PY)

36
India Online 2007

Chart 11: Occupational break up

Current Year Unemployed Employed

70% 62%
60% 53%
47%
50%
38%
40%
30%
20%
10%
0%

All Women All Internet Users

Base: 4,596

Chart 7: Occupational break up

Change from PY
2%

1%
1%
0.3%
0%
-0.2%
-1%
-1%
-2%

Base: 4,596(CY), 4,000(PY)

37
Women on net

Chart 12: Function / field of occupation

Current Year M ARCOM IT/SW Finance Others


70% 64%

60%
54%
50%

40%

30%
14% 19% 18%
20% 14%
8% 10%
10%

0%

Working Women All Internet Users

Base: 2,375

38
India Online 2007

Chart 13: Head of the household

Current Year Head of the household Not head of the household

91% 94%
100%
75%
80%
61%
53%
60% 47%
39%
40% 25%
20% 9% 6%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

Chart 8: Head of the household

Change from PY
30% 21% 23%
15%
20%
6% 5%
10%
0%
-10% -5%
-6%
-20%
-15%
-30% -21% -23%

Base: 4,596(CY), 4,000(PY)

39
Women on net

Economic Profile
Chart 14: Monthly family income

Current Year Up to Rs. 10K 10-30K 30-50K Above 50K

50%
41% 41% 41%
39% 39%
37% 36% 38%
40% 37%
31%
30%

20% 16%
12% 14% 14% 12% 13%
10% 9% 10% 10%
10%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 3,704

Chart 9: Monthly family income

Change from PY
8%
10% 7% 8% 7% 5%
2% 4% 4% 5%
5% 2% 2% 2% 3% 4%

0%
-5% -3%
-10% -6%
-10%
-15% -12% -13%
-20% -16%

Base: 3,704(CY), 4,000(PY)

40
India Online 2007

Chart 15: Most expensive vehicle owned by the household

Current Year 2 Wheeler 4 Wheeler Others

50% 43% 44%


37% 36%
40% 36% 35%
34%
31%
28% 28%
30%

20%
11%
9%
7%
10% 5% 5%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

Chart 10: Most expensive vehicle owned by the household

Change from PY
10%
7%
6%
4% 5% 5%
5% 3% 2% 2%
1% 2% 2%
1% 0.4%
0.1%
0%

-5% -3%

Base: 4,596(CY), 4,000(PY)

41
Women on net

Chart 16: Ownership of credit cards (individually)

Current Year Don't own a credit card Own a Credit Card

100% 84%

80% 69% 71% 67%


63%
60%
37% 34%
40% 31% 29%
16%
20%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

Chart 11: Ownership of credit cards (individually)

Change from PY
10% 7%
5%
4% 5%
5% 3%

0%

-5% -3%
-4% -5%
-5%
-10% -7%

Base: 4,596(CY), 4,000(PY)

42
India Online 2007

Table 13: Household asset ownership

Asset Working Women Housewives Women Student All Women All Internet Users
Color TV 93% 96% 92% 93% 92%
% Change 1% 2% -1.5% 0.5% 3%
Mobile Phone 89% 90% 90% 90% 90%
% Change 1% 2% 1% 2% 5%
Fridge 79% 93% 83% 82% 75%
% Change 0.0% 2% 0.7% 0.4% 4%
Bank Account* 83% 80% 74% 79% 82%
% Change
Cable TV connection/DTH 71% 80% 74% 73% 72%
% Change -12.8% -5.3% -3.5% -9.4% -4.6%
Computer/Laptop 59% 88% 77% 68% 67%
% Change 16% 18% 15% 16% 18%
Camera* 62% 72% 73% 67% 64%
% Change
Landline Phone 59% 68% 72% 65% 62%
% Change -3.2% -9.9% -2.2% -3.8% -1.9%
Washing Machine 57% 74% 67% 62% 57%
% Change -4.4% 4% 2% -1.5% 2%
Home 53% 58% 72% 60% 58%
% Change -10.2% -2.3% -4.7% -7.2% -10.0%
Life Insurance 59% 61% 55% 59% 61%
% Change -2.2% -6.4% -1.1% -1.4% 1%
Music System/DVD/MP3* 52% 58% 58% 54% 55%
% Change
Debit Card 54% 49% 32% 46% 52%
% Change 2% 3% 6% 3% 7%
Credit Card 38% 45% 32% 36% 35%
% Change 7% 4% 9% 8% 8%
Fixed Deposits* 32% 38% 41% 36% 34%
% Change
Medical Insurance/CGHS 32% 35% 30% 31% 33%
% Change -1.6% -1.8% 1% 0.3% 3%
Microwave 27% 38% 28% 29% 24%
% Change 4% -2.5% 0.5% 1.70% 5%
Air Conditioner 25% 37% 31% 28% 25%
% Change 1% -2.4% 5% 2% 5%
Mutual Funds 21% 27% 19% 21% 22%
% Change -4.4% -4.0% -3.8% -3.5% -1.2%
Video Camera* 17% 27% 23% 20% 20%
% Change
Share of Companies* 15% 21% 18% 17% 20%
% Change
Demat Account* 17% 23% 13% 16% 21%
% Change
IPod* 9% 9% 10% 9% 10%
% Change
Chit Fund Deposits 6% 7% 12% 8% 7%
% Change -25.2% -25.3% -23.3% -25.0% -19.9%
Base: 4,596(CY), 4,000(PY)

43
Women on net

Chart 17: Current loan liabilities

Current Year Home Loan Personal Loan Car Loan

50% 43% 43% 43% 45%


42%

40%

30%
22% 20%
18% 20% 20%
19%
20% 13%
13% 12% 12%
10%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

44
India Online 2007

Net Usage Status


Chart 18: Years of experience in using internet

Current Year Up to 1 year 1-2 years M ore than 2 years

70% 66%
63%
57%
60%
48%
50% 42%
38%
40% 35%
26%
30% 21%
19% 17% 17% 20% 16%
16%
20%
10%
0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

Chart 12: Years of experience in using internet

Change from PY
4%
5%

2% 1%
1% 0.5%
0.2% 0.2% 0.0% 0.3%
0.0%
0%
-0.1%
-1%
-2% -2%
-5%
-5%

Base: 4,596(CY), 4,000(PY)

45
Women on net

Chart 19: Place of accessing internet

Current Year Place of work (office / school / college) Home Cyber cafe
100% 92%
86%
73% 75% 78%
80%
60% 61% 59%
60% 48% 45% 47%
39% 39%
40% 34%
22%
20%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

Chart 13: Place of accessing internet

Change from PY
30% 22% 23%
19%
20% 15%
13% 11% 13%
9% 8% 9%
10% 6% 8% 5%
1%
0%

-10%

-20% -14%

Base: 4,596(CY), 4,000(PY)

46
India Online 2007

Chart 20: Type of internet connection at home

Current Year Broadband Regular Dial Up Others


79%
80% 71% 68% 71%
68%

60%

40%

15% 13% 13% 16%


20% 8% 10%
7% 6% 7% 7%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,835

Chart 14: Type of internet connection at home

Change from PY
30%
17% 16%
20% 13% 15% 14%

10% 1% 3% 2%
1%
0%

-10% -1%
-6%
-9% -10% -9%
-20% -11%

Base: 2,835(CY), 2,757(PY)

47
Women on net

Chart 21: Type of internet connection at office

Current Year Broadband Regular Dial Up Others


80%
64% 61%
59%
53%
60%
47%

40%

20% 11% 13%


9% 9% 7% 9% 9% 7%
7% 7%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 3,437

Chart 15: Type of internet connection at office

Change from PY
10% 7% 8% 7%
4%
5% 2% 3%

0%

-2% -1%
-5% -2% -3%
-4% -4% -4% -4%
-6%
-10%

Base: 3,437(CY), 2,659(PY)

48
India Online 2007

Chart 22: Service provider subscribed to at home

Current Year BSNL/Sancharnet Airtel/Bharti VSNL / Tata

39%
40% 35%
33%
31%
28%
30%
21%
17% 16% 17%
20% 13%
12%
9% 10% 10%
10% 6%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,835

Chart 16: Service provider subscribed to at home

Change from PY
10% 7%
6%
5%
5% 3% 2%

0%

-1% -0.4% -1%


-5% -1% -2% -2% -2% -2%
-3%
-5%
-10%

Base: 2,835(CY), 2,799(PY)

49
Women on net

Chart 23: Service provider subscribed to at office

Current Year BSNL/Sancharnet Airtel/Bharti VSNL / Tata


28% 28%
30% 27%
24%
23%
19%
20% 15% 15%
14% 13%
11% 11%
9%
10% 6% 7%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 3,437

Chart 17: Service provider subscribed to at office

Change from PY
10% 7%

3% 3%
2%
1% 2%
0.0%
-0.3%
0%
-1% -1%
-4%
-6% -6% -6%
-10% -7%

Base: 3,437(CY), 2,665(PY)

50
India Online 2007

Net Usage Dynamics


Chart 24: Frequency of accessing internet from home

Current Year At least once daily Weekly, but not daily


Less than once a week
100% 89%
83% 82% 84% 84%

80%

60%

40%
14% 16% 14% 14%
20% 11%
3% 1% 3% 3% 2%
0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,741

Chart 18: Frequency of accessing internet from home

Change from PY
20%
14%
9% 9% 9%
10% 6% 6%
4% 5%
3%

0%
-1% -2% -2% -1% -1%
-10% -8%

Base: 2,741(CY), 2,806(PY)

51
Women on net

Chart 25: Frequency of accessing internet from office

Current Year At least once daily Weekly, but not daily


Less than once a week
100% 91% 90% 86% 86%

80% 69%

60%

40% 26%

20% 11% 11%


7% 7% 3% 5% 3% 3%
2%
0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 3,038

Chart 19: Frequency of accessing internet from office

Change from PY
20%
15%
15%

10% 7%
5%
3%
5% 1% 2% 2%
0.8% 0.4%
0%
-0.1%
-0.4% -0.7%
-5% -1% -2% -2%

Base: 3,038(CY), 2,546(PY)

52
India Online 2007

Chart 26: Time of the day accessing internet from home

Current Year M idnight to 9.00 AM 9.00 AM -6.00 PM 6.00 PM - 12.00 M idnight

59%
60% 52% 54%
47% 47%

40%
28% 28%
24%
20%
17%
20%
6% 9%
8% 4% 5%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,663

Chart 20: Time of the day accessing internet from home

Change from PY
15%
10%
10% 5%
4%
5% 2% 2% 2%
1% 1% 1%
0%
-5% -2%
-5%
-10% -7% -7%
-8%
-15% -10%

Base: 2,663(CY), 2,737(PY)

53
Women on net

Chart 27: Time of the day accessing internet from office

Current Year M idnight to 9.00 AM 9.00 AM -6.00 PM 6.00 PM - 12.00 M idnight


80%
69%

60% 54% 57% 55%


51%

40%

20% 9% 11% 12%


7% 8%
7% 4% 4% 4%
4%
0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 3,056

Chart 21: Time of the day accessing internet from office

Change from PY
5% 2% 2%
1% 1% 1%
1% 0.0%
0%

-1% -0.4%
-2%
-5% -3%
-4% -5%
-6%
-10%
-10%
-15%

Base: 3,056(CY), 2,583(PY)

54
India Online 2007

Chart 28: Duration of PC usage from home

Current Year Light users M edium users Heavy users


80% 70% 74% 71% 71%
67%

60%

40%
22% 20% 22%
18% 18%
20% 12% 10% 12%
8% 7%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,842

Chart 22: Duration of PC usage from home

Change from PY
10% 7%

5% 2% 3% 2% 2% 1%
0.2%
0%
-1% -1%
-1% -2%
-5% -3% -3% -2%
-5%
-10%

Base: 2,842(CY), 2,984(PY)

55
Women on net

Chart 29: Duration of internet usage from home

Current Year Light users M edium users Heavy users


46% 45%
50% 44% 43%
39% 38%
40% 34% 34% 34% 35%

30% 23% 21% 21% 22%


19%
20%

10%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,662

Chart 23: Duration of internet usage from home

Change from PY
10% 7%
4% 5%
4% 4%
5% 1%
2% 1% 0.0%
0%
-2%
-5% -2%
-4% -3%
-10% -6%

-15% -11%

Base: 2,662(CY), 2,676(PY)

56
India Online 2007

Chart 30: Duration of PC usage from office

Current Year Light users M edium users Heavy users


65%
70%
55% 55%
60%
49% 47%
50%
40% 31%
28% 27%
24% 25% 22%
30% 20%
18% 17% 18%
20%
10%
0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 3,112

Chart 24: Duration of PC usage from office

Change from PY
10% 8%
5%
5% 2% 3% 2%
1% 1% 1%
0.2%
0%
-0.2%
-5% -1% -2% -3%
-5%
-10%
-11%
-15%

Base: 3,112(CY), 2,643(PY)

57
Women on net

Chart 31: Duration of internet usage from office

Current Year Light users M edium users Heavy users


60% 55%
47%
45%
45%
39%
40% 35%
32%
29% 29%
26% 25% 24% 26%
23%
20%
20%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,928

Chart 25: Duration of internet usage from office

Change from PY
15% 12%

10% 6% 6%
4% 4%
5% 2%
2% 1% 1%
0%
-5%
-5% -3%
-10% -5%
-7% -8%
-9%
-15%

Base: 2,928(CY), 2,442(PY)

58
India Online 2007

Chart 32: Time spent by internet users on watching TV

Current Year Light users M edium users Heavy users


50% 46% 44% 44%
43% 43% 43%
41% 41%
38%
40% 34%

30%
22% 22%
20% 16%
11% 13%
10%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,074

Chart 26: Time spent by internet users on watching TV

Change from PY
10% 6% 6%
5%
3% 3%
5% 2%
1% 0.4%
0%

-5% -2% -2%


-3%
-5% -4% -4%
-10% -7%

-15%

Base: 4,074(CY), 3,714(PY)

59
Women on net

Chart 33: Time spent by internet users on reading newspaper

Current Year Light users M edium users Heavy users

60%
47% 49%
46% 45% 46%
41% 41% 41%
37% 38%
40%

20% 16% 14% 14%


13% 13%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,145

Chart 27: Time spent by internet users on reading newspaper

Change from PY
40% 28% 25% 25% 26%
20%
20% 12% 14% 12% 12% 12%

0%

-20%

-40%
-32%
-40% -39% -37% -38%

Base: 4,145(CY), 3,772(PY)

60
India Online 2007

Chart 34: Time spent by internet users on listening to radio

Current Year Light users M edium users Heavy users


80% 72%
67%
63%
59% 60%
60%

40%
23% 24% 24% 23%
17% 17% 19%
20% 10% 13% 10%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 3,019

Chart 28: Time spent by internet users on listening to radio

Change from PY
10%
6%
4%
5% 3% 2% 3%
0.0% 0.1%
0%
-1% -0.4%
-5% -2% -2%
-3% -3%
-4% -4%
-10%

Base: 3,019(CY), 2,718(PY)

61
Women on net

Preferred Net
Activities
Table 14: Popularity of various internet activities

Activity Working Women Housewives Women Student All Women All Internet Users

Emailing 97% 95% 91% 95% 95%


% Change 11% 20% 14% 12% 0.8%
Job Search 82% 64% 61% 74% 73%
% Change 28% 19% 10% 21% 20%
E-greetings 70% 70% 64% 68% 57%
% Change 2% 4% 1% 2% 0.5%
Instant messaging 58% 50% 66% 59% 62%
% Change 22% 19% 27% 23% 25%
Chatting 52% 59% 71% 58% 59%
% Change 9% 16% 19% 13% 10%
Music 53% 45% 67% 55% 60%
% Change 10% 3% 19% 12% 12%
Check news 57% 52% 50% 54% 61%
% Change 7% 2% 2% 5% 8%
Astrology 53% 44% 52% 51% 46%
% Change 5% 0.2% 10% 4% 12%
Search work related info 61% 40% 38% 50% 49%
% Change 16% -5.9% -10.5% 3% -0.5%
Screensavers/wallpapers 47% 41% 58% 49% 46%
% Change -0.9% -0.3% 8% 2% -2.1%
Educational / Learning material 47% 36% 55% 47% 48%
% Change -1.4% -10.2% -0.1% -3.9% -4.0%
Online games 45% 44% 50% 46% 54%
% Change 11% 10% 14% 11% 20%
Matrimonial search 49% 32% 32% 42% 48%
% Change 34% 16% 22% 27% 33%
Dating/Friendship 42% 23% 49% 40% 51%
% Change 29% 18% 27% 26% 25%
Mobile contents (ring tones / 42% 28% 42% 40% 50%
games, etc.)*
% Change
Search for product information 42% 46% 32% 40% 45%
% Change 4% 12% 9% 7% 8%
Check health & lifestyle info 42% 57% 29% 40% 30%
% Change -1.1% 6% -7.4% -2.6% -2.0%
Buy online 47% 45% 25% 39% 43%
% Change 14% 17% 12% 12% 15%
Share pictures 34% 43% 48% 39% 40%
% Change 3% 10% 13% 6% 7%

62
India Online 2007

Activity Working Women Housewives Women Student All Women All Internet Users

Social networking / 39% 23% 45% 38% 44%


Communities*
% Change
Check hobby related info 35% 39% 41% 37% 32%
% Change 24% 25% 25% 23% 21%
Check Sports 40% 25% 37% 36% 57%
% Change 29% 12% 20% 23% 22%
Check financial info 41% 27% 25% 34% 45%
% Change 23% 16% 20% 22% 30%
Check real estate info 34% 26% 21% 29% 37%
% Change 22% 9% 16% 18% 26%
Check cinema content 23% 30% 33% 27% 28%
% Change 0.6% 5% 7% 4% 3%
Check personal travel related 31% 34% 15% 27% 26%
% Change 13% 5% 7% 10% 9%
Movies* 20% 26% 31% 24% 29%
% Change
Look for Seminar/workshops 25% 15% 27% 24% 24%
% Change 5% 6% 7% 5% 5%
Net banking 32% 25% 7% 23% 30%
% Change 6% 1% -1.4% 4% 7%
Check business/Financial news* 27% 21% 12% 21% 30%
% Change
Business/professional 29% 12% 13% 21% 26%
% Change 29% 12% 13% 21% 12%
Check / read blogs* 21% 20% 18% 20% 27%
% Change
Buy other than travel products* 22% 20% 10% 17% 24%
% Change
Online bill payment 22% 21% 9% 17% 22%
% Change 6% 7% 3% 6% 8%
Check business travel related 22% 15% 8% 16% 19%
% Change 7% 7% 1% 5% 19%
Local language website usage 10% 8% 8% 9% 12%
% Change 10% 8% 8% 9% -30.3%
Net telephony 9% 14% 8% 9% 13%
% Change 3% 3% 2% 2% 3%
Online stock trading 10% 12% 5% 8% 13%
% Change -1.4% 2% 1% -0.3% -0.4%
Comment on blog post* 8% 10% 7% 7% 12%
% Change
Have a blog site of own* 5% 4% 4% 4% 7%
% Change
Adult content 5% 5% 3% 4% 18%
% Change 1% 0.7% 3% 2% 7%
Base: 2,809(CY), 3,452(PY)

63
Women on net

Chart 35: Professional activities

Current Year Emailing - work related Job Search Instant messaging

100% 88%
79% 83%
82%
80% 67% 68% 74% 73%
66%
64% 61% 62%
58% 59%
60% 50%
`
40%

20%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,809

Chart 29: Professional activities

Change from PY
40%
28%
27% 25%
19% 23%
22% 19% 21% 20%
20%
10%
2%
0%

-3% -3%
-9% -8%
-20%

Base: 2,809(CY), 3,452(PY)

64
India Online 2007

Chart 36: Personal activities

Current Year Emailing - personal Chatting Check news

93% 89% 90% 89%


100% 86%

80% 71%
59% 58% 61%
57% 59%
60% 52% 52% 50% 54%

40%

20%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,809

Chart 30: Personal activities

Change from PY
19%
20% 16%
13%
15%
9% 10%
7% 8%
10%
5% 5%
5% 1% 2% 2% 2%
1%
0%
-5% -1%

Base: 2,809(CY), 3,452(PY)

65
Women on net

Chart 37: Downloading activities

Current Year M usic Screensavers/wallpapers Educational / Learning material

70% 67%
58% 60%
53% 55%
60% 47% 55% 49% 48%
47% 45% 47% 46%
50% 41%
40% 36%

30%
20%
10%
0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,809

Chart 31: Downloading activities

Change from PY
19%
20%
12% 12%
15% 10%
8%
10% 3% 2%
5%
0% -0.1%
-5% -0.3%
-1% -1% -2%
-10% -4% -4%
-15% -10%

Base: 2,809(CY), 3,450(PY)

66
India Online 2007

Chart 38: E-Commerce related activities

Current Year E-greetings Check financial info Check real estate info

80% 71% 70% 69%


66%
58%
60%
41% 46%
34% 37%
40% 35% 27% 25% 29%
26% 22%
20%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,769

Chart 32: E-commerce related activities

Change from PY
40%
30%
30% 24% 23% 27%
23% 21%
16% 17% 19%
20%
9%
10% 5%
3% 3% 3% 1%
0%

Base: 2,769(CY), 3,448(PY)

67
Women on net

Chart 39: Online shopping

Current Year Buyers Non-Buyers


75%
80%
60% 62%
54% 57%
60%
46% 43%
40% 38%
40%
25%

20%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,809

Chart 33: Online shopping

Change from PY
30%
16% 14% 15% 15%
20% 11%
10%
0%
-10%
-20% -11%
-16% -14% -15% -15%
-30%

Base: 2,809(CY), 4,000(PY)

68
India Online 2007

Chart 40: Response to online marketing stimulus

Current Year Clicked a banner ad


Participated in an online contest
Clicked a sponsored search ad
60% 50% 48% 47%
44% 45% 43%
41%
36% 37% 38% 37%
40% 34%
31% 29%
27%

20%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 1,983

Chart 34: Response to online marketing stimulus

Change from PY

30% 24%
14% 16% 15% 13%
9%
10% 1% 1% 2% 2%

-10%

-14% -12%
-30% -21% -19% -19%

Base: 1,983(CY), 3,026(PY)

69
Women on net

Chart 41: Blogging activities

Current Year Check/read blogs Comment on blog post


Have a blog site of own None of the above
90% 77% 79% 81% 79%
70%
75%
60%

45%
27%
30% 21% 20% 20%
18%
10% 12%
8% 7% 7% 7%
15% 5% 4% 4% 4%
0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,809

70
India Online 2007

Chart 42: Member of an online community

Current Year Not a member of any online community


M ember of an online community
74%
80% 68% 65%
57% 59%
60%
43% 41%
32% 35%
40%
26%

20%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 2,809

71
Women on net

Table 15: Membership by type of online community

All Internet
Membership Working Women Housewives Women Student All Women
Users

Not a member of any online 68% 74% 57% 65% 59%


Alumni & Schools 7% 6% 9% 8% 7%
Computers & Internet 4% 4% 3% 3% 5%
Schools & Education 1% 2% 6% 3% 3%
Romance & Relationships 1% 2% 5% 3% 5%
Music 1% 2% 4% 2% 3%
Business / Professional 3% 0.6% 2% 2% 3%
Individuals 2% 0.6% 3% 2% 2%
Games 2% 1% 2% 2% 2%
Arts & Entertainment 1% 1% 2% 1% 2%
Base: 2,809

72
India Online 2007

Table 16: Most used local language websites (other than English)

Language Working Women Housewives Women Student All Women All Internet Users
Tamil 19% 20% 29% 23% 19%
Marathi 28% 7% 9% 20% 12%
Malayalam 11% 5% 25% 14% 15%
Hindi 16% 24% 2% 13% 19%
Telugu 3% 32% 14% 10% 13%
Kannada 2% 1% 15% 5% 6%
Bengali 4% 0.0% 4% 5% 6%
Konkani 7% 0.0% 0.0% 4% 0.8%
Gujarati 2% 5% 0.0% 1% 3%
Oriya 0.3% 0.0% 2% 0.7% 1%
Base: 225

73
Women on net

Table 17: Online activities desired in other languages

All Internet
Activity Working Women Housewives Women Student All Women
Users

Email 54% 51% 55% 55% 61%


Chatting 33% 33% 47% 37% 46%
Entertainment 32% 36% 47% 37% 45%
Online learning / education 27% 32% 37% 30% 31%
Search information 26% 28% 32% 29% 33%
Astrology 27% 30% 32% 29% 23%
Online news 24% 24% 27% 25% 31%
Online shopping 17% 18% 12% 15% 18%
Travel related information 16% 20% 10% 15% 16%
Matrimony 12% 11% 10% 11% 13%
Blog 7% 10% 6% 7% 12%
Not Interested 27% 29% 23% 26% 21%
Base: 2,809

74
India Online 2007

Chart 43: Problems faced while surfing the internet

Current Year Slow website opening Virus / spyware Spam / junk mails
80% 73%
65% 66%
60% 62%
60% 50% 48% 49% 49%
48% 45% 47%
44% 45%
40% 35%

20%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

75
Women on net

Table 18: Preferred websites - emailing

Website Working Women Housewives Women Student All Women All Internet Users
Yahoo 49% 57% 71% 58% 53%
% Change 14% 23% 24% 20% 16%
Rediff 21% 19% 11% 17% 18%
% Change -5.3% -2.6% -10.4% -6.9% -5.9%
Gmail 19% 12% 13% 15% 20%
% Change 7% 5% 3% 5% 8%
Hotmail 7% 6% 4% 6% 6%
% Change -8.6% -14.9% -9.8% -9.9% -5.7%
Indiatimes 2% 0.5% 0.5% 1% 0.9%
% Change -6.0% -10.4% -3.1% -5.8% -8.9%
Sify 0.9% 2% 0.4% 0.9% 1%
% Change -1.9% -2.2% -2.7% -2.5% -2.5%
Sancharnet/BSNL* 0.8% 1% 0.6% 0.7% 0.7%
% Change
VSNL 0.6% 1% 0.0% 0.5% 0.5%
% Change -0.6% 1% -0.1% -0.2% -0.5%
Lycos* 0.0% 2% 0.0% 0.2% 0.2%
% Change
AOL* 0.0% 0.2% 0.0% 0.0% 0.1%
% Change
Base: 4,596(CY), 4,000(PY)

76
India Online 2007

Chart 44: Multiple user shares of email websites

Current Year Yahoo Gmail Rediff


93%
100% 86% 89% 89% 89%

80%
56% 59%
54% 52% 57%
60% 55% 50%
45% 44%
37%
40%

20%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

Chart 35: Multiple user shares of email websites

Change from PY
27%
30% 23% 24% 25%
18%
20%
9% 8% 7%
10% 4% 5% 4% 5%
0.4% 0.5%
0%

-10% -7%

Base: 4,596(CY), 4,000(PY)

77
Women on net

Chart 45: Number of email accounts and average per capita email ids

Current Year One Two Three


38%
40% 35%
33%
32%
29% 28%
30% 27% 27%
24% 26%
19% 20% 18%
20% 16%
15%

10%

0%

Working Housewives Women All Women All Internet


Women Student Users

Base: 4,596

Chart 36: Number of email accounts and average per capita email ids

Change from PY
20%
10%
7% 6% 8% 5%
10% 3% 4% 4% 3%

0%

-10% -2%

-20% -13%
-20% -20% -19%
-21%
-30%

Base: 4,596(CY), 4,000(PY)

78
India Online 2007

Most Used Websites


Table 19: Top of mind unaided recall - all websites

Website Working Women Housewives Women Student All Women All Internet Users
Yahoo 34% 35% 36% 35% 30%
% Change 0.1% -9.7% -7.6% -2.1% -5.2%
Google 28% 27% 25% 26% 27%
% Change 7% 13% 6% 7% 7%
Rediff 13% 13% 5% 10% 12%
% Change -1.6% -0.4% -2.9% -2.4% -3.0%
Orkut 1% 2% 7% 4% 5%
% Change 1% 2% 7% 4% 4%
Gmail* 4% 2% 4% 3% 3%
% Change
Hotmail 2% 1% 1% 2% 2%
% Change -3.5% -2.8% -3.0% -3.8% -3.0%
Contest2win 1% 0.4% 1% 1% 0.6%
% Change 1% 0.4% 1% 1% 0.6%
Indiatimes 1% 1% 0.4% 0.7% 1%
% Change -6.3% -6.5% -1.6% -4.7% -4.3%
Naukri 0.5% 1% 0.3% 0.5% 0.5%
% Change -1.3% 1% -0.3% -0.7% -0.4%
Monster 0.8% 0.5% 0.1% 0.5% 0.3%
% Change 0.7% 0.5% 0.1% 0.4% 0.2%
Base: 4,505(CY), 3,983(PY)

79
Women on net

Table 20: Most used website - all websites

Website Working Women Housewives Women Student All Women All Internet Users
Yahoo 30% 33% 36% 33% 27%
Google 32% 27% 27% 30% 29%
Rediff 14% 13% 4% 10% 11%
Orkut 1% 2% 16% 6% 8%
Gmail 5% 4% 1% 3% 4%
Hotmail 2% 2% 0.8% 2% 2%
Indiatimes 1% 0.9% 0.1% 0.7% 0.9%
Naukri 0.9% 1% 0.3% 0.7% 0.5%
Wikipedia 0.2% 0.0% 2% 0.6% 0.6%
Ebay 0.2% 0.7% 0.7% 0.4% 0.4%
Base: 2,774

80
India Online 2007

Table 21: Info search (English)

Website Working Women Housewives Women Student All Women All Internet Users
Google 73% 70% 74% 72% 75%
Yahoo 9% 17% 8% 10% 10%
English 4% 5% 1% 3% 3%
Rediff 3% 1% 2% 2% 2%
Wikipedia 2% 3% 2% 2% 1%
MSN 2% 0.1% 0.6% 2% 1%
Dictionary 0.9% 0.3% 2% 1% 1%
Altavista 0.0% 2% 2% 0.7% 0.3%
BBC 0.4% 0.0% 0.0% 0.2% 0.5%
Timesofindia 0.1% 0.0% 0.5% 0.2% 0.3%
Base: 1,253

81
Women on net

Table 22: Info search (local language)

Website Working Women Housewives Women Student All Women All Internet Users
Google 74% 67% 76% 74% 74%
Manoramaonline 3% 13% 0.2% 3% 2%
Kerala 4% 0.0% 0.0% 2% 1%
Webduniya 0.8% 11% 0.0% 2% 1%
Webulagam 1% 0.0% 1% 1% 0.8%
Chennaionline 1% 3% 0.0% 1% 0.6%
Guruji 2% 0.0% 0.0% 0.9% 2%
Eenadu 0.6% 0.0% 1% 0.7% 1%
MSN 1% 0.0% 0.0% 0.6% 0.8%
Khoj 0.3% 0.0% 1% 0.5% 1%
Base: 586

82
India Online 2007

Table 23: Job search

Website Working Women Housewives Women Student All Women All Internet Users
Naukri 46% 35% 27% 38% 37%
% Change -8.4% -7.6% -19.2% -11.0% -12.5%
Monster 23% 26% 30% 25% 27%
% Change 6% 7% 2% 5% 8%
Timesjobs 12% 15% 15% 13% 14%
% Change 5% 11% 8% 7% 7%
Google 3% 6% 8% 5% 5%
% Change 1% 3% 7% 3% 3%
Yahoo 2% 4% 3% 3% 3%
% Change -2.0% 2% 0.8% -0.2% 0.3%
Freshersworld 2% 1% 4% 2% 2%
% Change 0.8% 0.6% 2% 0.9% 0.3%
Rediff 2% 4% 0.8% 2% 2%
% Change -1.6% 2% -4.2% -2.6% -2.1%
Jobs 2% 0.3% 2% 1% 1%
% Change 0.8% 0.1% 2% 0.0% 0.3%
Indiatimes 1% 0.3% 1% 0.9% 1%
% Change 0.7% -6.2% 0.3% -0.4% -0.3%
Jobsahead 1% 0.0% 0.8% 0.8% 1%
% Change -3.4% -13.2% -2.9% -4.2% -4.0%
Base: 2,075(CY), 2,547(PY)

83
Women on net

Table 24: Booking travel tickets

Website Working Women Housewives Women Student All Women All Internet Users
Makemytrip 22% 26% 10% 20% 17%
% Change 15% 6% 2% 12% 7%
Yahoo 8% 9% 23% 13% 8%
% Change -0.3% -4.3% 21% 5% 0.8%
IRCTC 11% 17% 9% 12% 15%
% Change -24.4% -10.5% -25.9% -23.5% -22.8%
Yatra* 12% 13% 15% 12% 16%
% Change
Google 14% 5% 13% 12% 11%
% Change 10% 0.3% 4% 7% 6%
Rediff 4% 3% 3% 4% 5%
% Change -1.9% -1.9% -5.0% -3.1% -2.2%
Travel 3% 2% 3% 3% 3%
% Change 2% 1% 1% 2% 1%
Travelguru 4% 1% 2% 3% 2%
% Change 4% 1% 1% 3% 2%
Airdeccan 3% 3% 1% 3% 2%
% Change -6.2% -4.1% -4.6% -4.7% -4.1%
Cleartrip* 2% 1% 3% 2% 2%
% Change
Base: 1,187(CY), 1,647(PY)

84
India Online 2007

Table 25: Online shopping (other than travel tickets)

Website Working Women Housewives Women Student All Women All Internet
Users
Ebay 32% 38% 35% 32% 34%
% Change -8.8% -11.9% -0.8% -6.8% -3.5%
Rediff 27% 20% 15% 23% 25%
% Change 0.0% -5.3% -7.5% -3.1% -4.0%
Yahoo 9% 11% 13% 11% 7%
% Change 0.8% 2% 8% 4% -0.5%
Google 8% 7% 12% 8% 8%
% Change 5% 6% 8% 5% 5%
Indiatimes 6% 5% 8% 7% 7%
% Change -3.7% -2.5% 0.4% -2.1% -4.3%
Futurebazaar* 6% 12% 4% 6% 6%
% Change
Indiaplaza 1% 0.5% 1% 2% 1%
% Change 0.1% -1.1% 1% 0.4% -0.1%
Shopping 1% 0.0% 1% 1% 2%
% Change -2.6% -1.2% -0.9% -1.9% 0.6%
MSN 0.7% 1% 0.0% 1% 0.7%
% Change 0.1% 1% -1.5% 0.4% 0.3%
Sify 1% 0.1% 0.6% 1% 2%
% Change 0.4% -1.7% -4.4% -1.0% 0.4%
Base: 1,207(CY), 1,501(PY)

85
Women on net

Table 26: Online news

Website Working Women Housewives Women Student All Women All Internet Users
Yahoo 11% 23% 31% 19% 14%
% Change 2% 9% 12% 7% 4%
NDTV 13% 15% 10% 12% 12%
% Change -2.8% 4% 0.5% -1.5% -0.7%
Rediff 14% 7% 5% 11% 10%
% Change -0.5% -1.1% -6.2% -2.6% -2.3%
Google 9% 5% 11% 9% 9%
% Change 2% 0.7% 0.8% 2% 3%
Indiatimes 6% 6% 4% 6% 7%
% Change -10.0% -6.3% -7.2% -8.9% -8.4%
Timesofindia 4% 11% 3% 5% 3%
% Change -2.0% 7% -1.5% -0.6% -1.8%
Manoramaonline 5% 1% 2% 4% 3%
% Change 3% 0.7% 0.9% 2% 0.6%
MSN 3% 4% 4% 4% 3%
% Change -2.2% -15.5% 2% -2.3% -2.5%
Aajtak 3% 0.7% 2% 3% 5%
% Change -2.3% -0.5% -2.7% -1.8% 1%
BBC 3% 0.2% 2% 3% 5%
% Change 2% -2.3% -2.7% 0.6% 2%
Base: 1,457(CY), 2,165(PY)

86
India Online 2007

Table 27: Financial news & info (rates, quotes, etc.)

All Internet
Website Working Women Housewives Women Student All Women
Users

Yahoo 12% 30% 20% 17% 12%


% Change -1.2% 13% 0.6% 2% 1%
Google 15% 8% 26% 17% 13%
% Change 4% 4% 8% 4% 3%
Moneycontrol/CNBC 11% 21% 9% 12% 13%
% Change -5.9% 10% 7% -0.6% 0.8%
Rediff 8% 6% 6% 7% 6%
% Change -0.1% -2.8% -2.6% -1.2% -1.8%
ICICI Direct/ICICI Bank 5% 7% 2% 4% 7%
% Change 4% -9.9% -4.6% 0.3% -2.7%
Sharekhan 4% 1% 0.2% 4% 4%
% Change -1.9% -0.5% -0.8% -1.4% -0.8%
NDTV/NDTVprofit* 4% 2% 2% 3% 4%
% Change
Economictimes 4% 0.0% 3% 3% 3%
% Change 1% -6.8% -2.5% -0.3% 0.8%
Stockmarket* 3% 2% 3% 3% 2%
% Change
MSN 1% 0.0% 2% 3% 1%
% Change -1.1% -2.9% 2% 0.8% -3.1%
Base: 875(CY), 980(PY)

87
Women on net

Table 28: Online share trading

Website Working Women Housewives Women Student All Women All Internet Users
ICICI Direct 39% 32% 50% 38% 36%
Sherkhan 33% 18% 15% 30% 22%
Religare 7% 0.0% 9% 6% 4%
BSE 6% 0.0% 0.0% 4% 3%
Indiabulls 5% 3% 1% 4% 7%
Kotaksecurities 3% 4% 3% 3% 4%
Geojit 0.0% 0.0% 0.0% 2% 2%
Angeltrade 1% 0.0% 11% 2% 0.5%
5Paisa 0.9% 10% 0.0% 2% 3%
Karvy 2% 0.0% 0.0% 1% 0.5%
Base: 168

88
India Online 2007

Table 29: Real estate info

Website Working Women Housewives Women Student All Women All Internet Users
Google 21% 11% 28% 21% 17%
Yahoo 13% 14% 19% 16% 14%
Magicbricks 13% 28% 8% 13% 14%
Realestates 9% 9% 14% 10% 10%
99acres 8% 12% 3% 7% 10%
Rediff 8% 7% 3% 7% 7%
Indiaproperty 6% 10% 0.6% 5% 5%
Property 3% 5% 0.1% 3% 3%
Manoramaonline 3% 0.0% 0.1% 2% 0.5%
Sulekha 2% 2% 0.0% 1% 1%
Base: 801

89
Women on net

Table 30: Matrimonial search

All Internet
Website Working Women Housewives Women Student All Women
Users

Bharatmatrimony 31% 32% 25% 29% 29%


% Change 30% 31% 25% 29% 29%
Shaadi 28% 26% 30% 28% 28%
% Change -2.5% -7.8% -14.0% -6.2% -4.7%
Jeevansaathi 9% 5% 6% 7% 6%
% Change 8% 5% 6% 7% 5%
Yahoo 3% 7% 5% 5% 5%
% Change -3.5% 4% 3% 0.5% 2%
Google 5% 5% 8% 5% 6%
% Change 5% 4% 8% 5% 5%
Matrimony* 3% 9% 9% 5% 5%
% Change
Tamilmatrimony* 3% 11% 3% 5% 3%
% Change
Rediff 5% 1% 2% 4% 3%
% Change 1% -0.8% -1.5% 0.2% -0.4%
Simplymarry* 2% 0.8% 3% 2% 3%
% Change
Indiamatrimony* 3% 0.0% 3% 2% 0.9%
% Change
Base: 1,142(CY), 1,555(PY)

90
India Online 2007

Table 31: Dating/friendship search

Website Working Women Housewives Women Student All Women All Internet Users
Orkut 26% 18% 50% 34% 36%
% Change 23% 15% 46% 31% 32%
Yahoo 28% 48% 25% 29% 23%
% Change -6.0% 6% -12.5% -7.7% -12.2%
Google 12% 7% 5% 9% 8%
% Change 9% 1% 4% 6% 3%
Rediff 9% 5% 3% 6% 7%
% Change -3.3% -4.0% -10.1% -5.2% -4.4%
Fropper 3% 2% 4% 3% 3%
% Change -6.2% -6.5% -2.0% -4.4% -3.3%
Tagged* 2% 5% 2% 2% 1%
% Change
Friendship 2% 0.1% 2% 2% 0.9%
% Change -0.7% -0.2% -0.5% -0.2% -0.5%
Friends 1% 2% 1% 1% 1%
% Change 0.7% 0.7% -0.3% 0.5% 0.3%
Hi5 0.7% 4% 1% 1% 2%
% Change -2.6% -1.9% -8.5% -3.9% -2.0%
Batchmates* 1% 1% 0.0% 0.8% 0.4%
% Change
Base: 1,081(CY), 1,368(PY)

91
Women on net

Table 32: Social networking/communities

Website Working Women Housewives Women Student All Women All Internet Users
Orkut 63% 53% 74% 67% 64%
Yahoo 13% 31% 17% 17% 16%
MSN 3% 2% 0.4% 2% 1%
Communities 3% 2% 0.3% 1% 1%
Ryze 2% 0.9% 0.3% 0.9% 0.3%
Tagged 1% 0.0% 0.0% 0.6% 0.4%
Fropper 0.9% 0.0% 0.2% 0.6% 0.4%
Hi5 0.0% 0.9% 1% 0.5% 0.9%
Bharatstudent 0.0% 0.0% 0.3% 0.1% 0.4%
Friends 0.0% 0.0% 0.0% 0.0% 1%
Base: 865

92
India Online 2007

Table 33: Online gaming

Website Working Women Housewives Women Student All Women All Internet Users
Yahoo 23% 22% 25% 24% 18%
% Change -24.9% -32.2% -11.2% -21.8% -13.4%
Zapak* 9% 15% 18% 13% 17%
% Change
Google 12% 12% 9% 11% 9%
% Change 6% 8% 3% 5% -0.3%
Games 9% 4% 8% 8% 7%
% Change 1% -1.7% -1.8% -0.1% -0.8%
Contest2Win 5% 8% 1% 4% 3%
% Change 3% 7% 0.7% 3% 2%
Miniclip 2% 6% 3% 3% 4%
% Change -0.1% 4% -4.8% -0.4% 0.3%
Rediff 5% 1% 0.9% 3% 3%
% Change 0.6% 0.0% -0.5% -0.3% -3.0%
Onlinegames 3% 3% 3% 3% 2%
% Change 3% -0.1% 1% 2% 0.9%
Bigfishgames 1% 2% 4% 3% 0.8%
% Change 1% 2% 4% 3% 0.8%
MSN 2% 0.4% 0.9% 2% 2%
% Change -1.1% -3.2% -9.0% -3.3% -1.1%
Base: 1,271(CY), 1,388(PY)

93
Women on net

Table 34: Download mobile content

Website Working Women Housewives Women Student All Women All Internet Users
Yahoo 15% 22% 30% 21% 14%
% Change -10.1% -3.6% 0.7% -6.0% -8.2%
Google 13% 7% 12% 13% 10%
% Change 7% 5% 3% 7% 0.4%
Rediff 15% 11% 9% 13% 12%
% Change -12.4% -16.6% -9.0% -14.2% -10.1%
Nokia 11% 12% 5% 9% 9%
% Change 8% 12% 3% 7% 5%
Indiatimes 5% 8% 8% 7% 7%
% Change -5.9% -4.1% -4.8% -4.8% -7.2%
Hutch 5% 4% 2% 4% 3%
% Change 4% 3% 0.2% 3% 2%
Ringtones 4% 3% 3% 4% 3%
% Change -1.6% 3% -1.6% -0.6% 0.3%
Airtel 5% 5% 2% 3% 3%
% Change -0.4% 4% -3.7% -1.3% 0.3%
Mobile9 3% 0.5% 2% 2% 4%
% Change 3% 0.5% 1% 2% 4%
Sify 0.0% 0.0% 3% 0.9% 2%
% Change -1.4% -2.4% 0.5% -0.7% -0.8%
Base: 1,087(CY), 1,122(PY)

94
India Online 2007

Table 35: Preferred instant messaging applications

Website Working Women Housewives Women Student All Women All Internet Users
Yahoo 55% 77% 67% 62% 63%
Google Talk 17% 9% 16% 16% 14%
Rediffbol 12% 6% 7% 9% 10%
MSN 11% 5% 2% 7% 5%
Orkut 1% 2% 5% 3% 3%
Meebo 0.8% 0.0% 3% 1% 1%
Skype 1% 0.1% 0.0% 1% 0.6%
AIM 0.7% 0.0% 0.0% 0.3% 0.3%
Indiatimes 0.2% 0.0% 0.0% 0.1% 0.4%
Others 0.9% 0.9% 0.2% 0.7% 3%
Base: 1,614

95
Women on net

Table 36: Download music

All Internet
Website Working Women Housewives Women Student All Women
Users

Raaga 22% 20% 20% 21% 22%


% Change 2% 2% -0.3% 2% 5%
Yahoo 9% 14% 10% 11% 10%
% Change -5.7% -8.6% -8.9% -6.8% -4.2%
Google 8% 9% 11% 9% 7%
% Change 0.5% 8% 5% 3% 0.2%
Cooltoad 5% 2% 7% 5% 5%
% Change -0.5% -2.7% -9.1% -3.0% -1.6%
Musicindiaonline 7% 8% 2% 5% 4%
% Change 4% -0.4% 0.8% 1% -0.3%
Music 7% 4% 3% 5% 4%
% Change 4% 2% -0.7% 1% 1%
Youtube* 3% 2% 5% 4% 2%
% Change
Tamilsongs 2% 5% 2% 2% 2%
% Change 1% 3% 2% 2% 1%
Rediff 3% 3% 1% 2% 3%
% Change -3.5% -3.9% -3.1% -3.4% -3.5%
Livewire 2% 4% 1% 2% 1%
% Change 0.2% 1% 0.8% 0.6% 0.4%
Base: 1,490(CY), 1,584(PY)

96
India Online 2007

Table 37: Sports content

Website Working Women Housewives Women Student All Women All Internet Users
Yahoo 12% 32% 26% 19% 12%
% Change -5.9% 11% 6% 0.8% -0.6%
Espnstarsports* 17% 12% 23% 18% 29%
% Change
Google 11% 11% 17% 13% 8%
% Change 5% 5% 8% 5% 2%
Rediff 13% 7% 3% 9% 8%
% Change -4.6% 1% -5.1% -4.2% -3.7%
Sports 10% 3% 5% 8% 4%
% Change 4% -0.3% 3% 3% 1%
Cricinfo 5% 15% 3% 5% 14%
% Change -0.8% 14% 1% 2% 5%
NDTV 5% 4% 0.7% 4% 2%
% Change -0.4% -5.9% -4.8% -4.5% -1.3%
MSN 3% 0.0% 2% 3% 1%
% Change -3.1% -13.7% -2.8% -2.9% -1.5%
Indiatimes 3% 1% 5% 3% 3%
% Change -1.8% -0.8% 2% -1.4% -3.0%
Sify 1% 0.0% 2% 1% 2%
% Change -0.4% -0.4% 0.9% 0.0% -1.8%
Base: 969(CY), 1,051(PY)

97
Women on net

Table 38: Cinema content

Website Working Women Housewives Women Student All Women All Internet Users
Yahoo 8% 25% 21% 16% 11%
% Change -9.1% 2% 8% -0.5% -2.0%
Google 12% 10% 6% 10% 9%
% Change 7% 9% -1.6% 4% 2%
Bollywood 6% 2% 3% 5% 5%
% Change 3% 0.7% -1.4% 1% 0.7%
Rediff 5% 5% 3% 4% 5%
% Change -11.5% 1% -0.3% -7.0% -4.6%
PVR Cinemas 6% 5% 0.9% 4% 5%
% Change -0.3% -6.7% -2.2% -1.5% 0.5%
Tamilcinemas 4% 6% 1% 3% 3%
% Change 1% -1.0% -1.6% 0.7% 0.7%
Santabanta 0.5% 2% 7% 3% 3%
% Change 0.1% 2% 3% 2% 0.3%
Cinema 3% 2% 2% 3% 4%
% Change -3.5% -0.4% -1.4% -2.8% -0.2%
Andhravilas* 3% 0.0% 4% 3% 0.7%
% Change
Indiafm 3% 0.0% 3% 3% 5%
% Change 0.0% -5.5% -5.5% -1.4% -1.3%
Base: 1,143(CY), 1,120(PY)

98
India Online 2007

Table 39: Most used local language websites (other than English)

All Internet
Website Working Women Housewives Women Student All Women
Users

Yahoo 12% 3% 17% 12% 8%


Google 14% 14% 4% 11% 12%
Webulagam 4% 12% 18% 9% 4%
Malayalamanorama 7% 9% 11% 9% 7%
Thinamalar 3% 3% 9% 7% 5%
Marathiworld 12% 0.8% 0.0% 6% 4%
Webduniya 4% 19% 0.5% 4% 4%
Vaartha 0.0% 0.0% 0.0% 3% 0.7%
Kumudam 2% 0.0% 5% 3% 1%
Matrubhumi 2% 0.0% 4% 2% 1%
Base: 225

99
Women on net

Table 40: Preferred blog sites

Website Working Women Housewives Women Student All Women All Internet Users
Yahoo 26% 24% 8% 19% 18%
Blogger 16% 15% 24% 17% 11%
Rediff 15% 9% 16% 14% 10%
Blogspot 10% 7% 11% 14% 11%
Google 12% 12% 12% 12% 21%
Ibibo 8% 23% 13% 12% 10%
Hi5 3% 0.0% 8% 4% 2%
MSN 2% 0.0% 0.1% 3% 1%
Sulekha 2% 9% 0.0% 2% 0.7%
Mylot 0.2% 0.0% 5% 2% 1%
Base: 259

100
India Online 2007

Table 41: Preferred astrology website

All Internet
Website Working Women Housewives Women Student All Women
Users

Yahoo 23% 11% 35% 26% 22%


Astrology 19% 20% 20% 19% 19%
Google 8% 10% 10% 9% 11%
Rediff 8% 10% 3% 7% 9%
Indiatimes astrospeak 9% 9% 3% 7% 8%
Horoscope 3% 0.0% 3% 3% 2%
Sarafreder 2% 2% 3% 2% 3%
MSN 2% 3% 2% 2% 3%
Ivillage 1% 5% 0.8% 2% 0.8%
Astrolife 1% 3% 2% 2% 2%
Base: 1,360

101
Women on net

Table 42: Preferred online learning / education website

Website Working Women Housewives Women Student All Women All Internet Users
Google 43% 43% 49% 46% 34%
Yahoo 6% 12% 10% 9% 10%
Wikipedia 3% 3% 8% 5% 6%
Rediff 5% 1% 2% 3% 4%
Education 3% 3% 0.5% 2% 3%
ICFAI 3% 2% 0.1% 2% 1%
IGNOU 2% 1% 0.7% 1% 1%
Onlineeducation 2% 0.5% 0.3% 1% 0.8%
W3schools 2% 0.0% 0.9% 1% 2%
Annauniversity 0.7% 2% 0.2% 0.9% 0.8%
Base: 1,310

102
India Online 2007

Most Used Offline


Media Brands
Table 43: Favorite TV channels

TV Channel Working Women Housewives Women Student All Women All Internet Users
Star Plus 21% 29% 25% 22% 13%
% Change 3% 5% 8% 5% 3%
Zee TV 10% 10% 7% 9% 3%
% Change 0.0% 2% 3% 1% -0.2%
Sun TV 7% 11% 3% 6% 5%
% Change -0.3% 5% -1.2% 0.5% 0.8%
Sony 5% 4% 6% 6% 4%
% Change -0.9% -2.0% 0.4% -0.5% -1.0%
Discovery 4% 2% 6% 4% 7%
% Change 0.5% -2.6% 1% 0.2% 0.5%
NDTV 4% 3% 2% 3% 5%
% Change 0.1% 2% 0.1% 0.0% 0.6%
Star World 3% 3% 3% 3% 2%
% Change 1% -0.8% 0.4% 0.6% 0.7%
M TV 1% 2% 5% 2% 3%
% Change -1.9% 2% 0.6% -0.2% 0.6%
Star One 3% 3% 2% 2% 3%
% Change -0.6% -2.9% -7.1% -3.0% -1.2%
HBO 2% 1% 2% 2% 4%
% Change -0.9% 0.4% 0.7% 0.2% 0.1%
Base: 2,500(CY), 2,942(PY)

103
Women on net

Table 44: Favorite newspapers

All Internet
Newspaper Working Women Housewives Women Student All Women
Users

The Times of India 31% 37% 37% 33% 35%


% Change -6.8% 1% 10% -1.6% 0.0%
The Hindu 16% 17% 24% 20% 18%
% Change 6% 3% 8% 7% 5%
The Hindustan Times 7% 6% 7% 7% 6%
% Change -1.7% -4.8% -10.0% -4.2% -2.2%
Deccan Chronicle 3% 9% 3% 4% 4%
% Change 1% 8% 2% 2% 3%
Malyalam Manorama 6% 0.9% 0.5% 4% 2%
% Change 5% -0.2% -2.0% 2% -0.2%
Indian Express 4% 1% 3% 4% 3%
% Change 2% -3.1% -3.8% -0.2% -0.4%
Eenadu 3% 3% 3% 3% 3%
% Change 1% 2% 1% 0.7% 0.3%
The Telegraph 2% 2% 4% 3% 3%
% Change -1.3% -0.6% 1% -0.3% 0.5%
The Tribune 2% 2% 2% 2% 2%
% Change -2.2% 1% -1.8% -1.0% -1.6%
Mid Day 3% 3% 1% 2% 1%
% Change -2.3% 0.6% 0.3% -1.5% -1.2%
Base: 2,526(CY), 2,805(PY)

104
India Online 2007

Table 45: Favorite magazines

Magazine Working Women Housewives Women Student All Women All Internet Users
Femina 14% 14% 9% 14% 4%
% Change -7.3% -1.6% -0.6% -2.8% -0.8%
India Today 13% 15% 14% 13% 23%
% Change -1.7% 5% -11.1% -3.6% -5.5%
Reader's Digest 8% 9% 13% 10% 7%
% Change 1% -1.7% 1% 0.2% -1.0%
Women's Era 10% 11% 4% 8% 2%
% Change 4% 1% -1.0% 2% 0.5%
Film Fare 3% 3% 9% 5% 3%
% Change 0.9% 2% 7% 3% 1%
Vanita 6% 4% 1% 5% 1%
% Change 4% 2% -1.1% 3% 0.4%
The Week 3% 1% 3% 3% 5%
% Change -0.7% -1.5% 0.0% -0.2% 1%
Star Dust 0.7% 0.7% 8% 3% 2%
% Change -1.7% -1.8% 7% 0.8% -0.3%
Grihshobha 4% 0.6% 2% 3% 0.9%
% Change -1.9% -3.9% 1% -0.7% -0.5%
Cosmopolitan 3% 4% 2% 3% 0.8%
% Change 1% -2.3% 0.2% 0.4% 0.0%
Base: 2,084(CY), 2,499(PY)

105
Women on net

Table 46: Favorite radio channels

All Internet
Radio Channel Working Women Housewives Women Student All Women
Users

Radio Mirchi 36% 48% 32% 37% 38%


% Change 12% 24% 4% 12% 12%
Red FM 15% 7% 12% 13% 12%
% Change 7% 4% -2.9% 4% 3%
Radio City 10% 11% 13% 11% 11%
% Change -4.6% -2.4% 5% -1.5% -1.2%
AIR 13% 4% 8% 10% 11%
% Change 5% -7.7% -3.0% -0.7% -2.5%
AIR FM GOLD 6% 11% 5% 7% 5%
% Change -30.9% -24.8% -22.4% -28.7% -24.2%
Suryan FM 5% 3% 7% 6% 6%
% Change 3% 0.2% 2% 3% 3%
Big FM* 4% 5% 6% 5% 5%
% Change
AIR FM RAINBOW 2% 1% 8% 4% 4%
% Change 0.5% 0.3% 7% 3% 2%
Fever FM* 3% 4% 3% 3% 3%
% Change
World Space 2% 2% 0.7% 2% 2%
% Change 2% 2% 0.6% 1% 0.9%
Base: 1,580(CY), 2,367(PY)

106
India Online 2007

Offline Brands
Recalled
Table 47: TOM recall for brands

TOM Brand Working Women Housewives Women Student All Women All Internet Users
Nokia 6% 2% 8% 6% 7%
% Change 0.2% -2.1% 2% 0.4% 0.9%
Sony 6% 10% 4% 5% 8%
% Change 2% -0.6% 2% 2% 3%
LG 5% 7% 4% 5% 4%
% Change -1.4% -2.0% -0.9% -1.0% -0.1%
Tata 5% 4% 3% 4% 5%
% Change -2.8% 0.2% -1.5% -2.4% -2.0%
Lakme 3% 3% 4% 4% 0.7%
% Change 1% 0.5% 2% 0.9% 0.0%
HLL 4% 3% 3% 3% 3%
% Change 2% 0.9% 2% 1% 1%
Samsung 3% 6% 3% 3% 2%
% Change -0.7% 3% 0.8% -0.3% 0.0%
Godrej 3% 3% 1% 3% 2%
% Change 0.3% 0.4% 0.7% 0.7% 0.4%
Colgate 3% 5% 0.6% 2% 3%
% Change 1% 2% -0.2% 0.9% 1%
Nike 2% 1% 4% 2% 3%
% Change -1.5% -3.2% -1.4% -1.1% -0.4%
Base: 4,462(CY), 3,968(PY)

107
Segment Wise Detailed
Tables

108
Table 1: Gender breakup

Gender Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Male 0.0% 0.0% 0.0% 0.0% 82%
Female 100% 100% 100% 100% 18%

Table 2: Age group distribution

Age Group Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
13-18 yrs 1% 0.0% 39% 11% 11%
19-24 yrs 30% 9% 57% 36% 31%
25-35 yrs 47% 60% 4% 37% 36%
36-45 yrs 14% 22% 0.1% 11% 13%
46-55 yrs 6% 9% 0.0% 5% 6%
Above 55 yrs 0.9% 1% 0.0% 0.8% 2%

109
Table 3: City class - by population size

City Class Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Up to 1 Lakh 8% 10% 12% 10% 12%
1-5 Lakhs 14% 11% 14% 13% 15%
5-10 Lakhs 23% 24% 31% 26% 29%
Above 10 Lakhs 56% 55% 43% 51% 45%

Table 4: City class - by market size

City Class Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Metro 48% 49% 34% 44% 37%
Urban uptowns 14% 12% 15% 14% 14%
Emerging Towns 14% 12% 17% 15% 16%
Others 24% 27% 33% 27% 33%

110
Table 5: City wise distribution

Cities Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Delhi 17% 14% 13% 15% 12%
Mumbai 16% 13% 8% 13% 10%
Bangalore 10% 9% 5% 8% 6%
Hyderabad 6% 8% 4% 6% 5%
Chennai 5% 7% 4% 5% 4%
Kolkata 3% 2% 3% 3% 3%
Pune 4% 3% 1% 3% 3%
Lucknow 1% 1% 2% 2% 1%
Ahmadabad 1% 2% 1% 1% 2%
Coimbatore 1% 2% 2% 1% 0.9%
Jaipur 0.8% 1% 0.9% 0.9% 0.8%
Visakhapatanam 0.7% 0.8% 0.9% 0.8% 0.9%
Chandigarh 0.6% 1% 0.9% 0.8% 0.8%
Nagpur 0.7% 0.0% 0.9% 0.7% 0.8%
Vadodara 0.8% 1% 0.2% 0.7% 0.7%
Faridabad 0.9% 0.6% 0.4% 0.7% 0.6%
Thiruvanathapuram 0.7% 0.4% 0.6% 0.6% 0.6%
Kochi 0.8% 0.4% 0.4% 0.6% 0.5%
Indore 0.3% 0.6% 0.7% 0.5% 0.7%
Bhopal 0.5% 0.2% 0.6% 0.5% 0.6%
kanpur 0.5% 0.2% 0.6% 0.5% 0.5%
Vijayavada 0.3% 1% 0.6% 0.5% 0.5%
Madurai 0.3% 0.4% 0.8% 0.5% 0.4%
Ludhiana 0.5% 0.2% 0.4% 0.4% 0.6%
Patna 0.2% 0.2% 0.8% 0.4% 0.6%
Allahabad 0.2% 0.0% 0.8% 0.4% 0.4%
Nashik 0.5% 0.4% 0.5% 0.4% 0.4%
Mysore 0.4% 1% 0.3% 0.4% 0.4%
Goa 0.4% 0.4% 0.2% 0.4% 0.3%
Meerut 0.2% 0.4% 0.9% 0.4% 0.3%
Tiruchirapalli 0.3% 0.0% 0.6% 0.4% 0.3%
Surat 0.2% 0.4% 0.4% 0.3% 0.7%
Bhubaneswar 0.2% 0.0% 0.6% 0.3% 0.5%
Agra 0.2% 0.8% 0.2% 0.3% 0.3%
Amritsar 0.1% 0.4% 0.5% 0.3% 0.3%
Dehradun 0.3% 0.2% 0.6% 0.3% 0.3%
Cuttack 0.2% 0.2% 0.4% 0.2% 0.4%
Guwahati 0.1% 0.0% 0.2% 0.2% 0.3%
Rajkot 0.2% 0.0% 0.3% 0.2% 0.3%
Ranchi 0.3% 0.0% 0.2% 0.2% 0.3%
Jabalpur 0.1% 0.0% 0.3% 0.2% 0.2%
Jodhpur 0.2% 0.0% 0.2% 0.2% 0.2%
Mangalore 0.2% 0.2% 0.0% 0.2% 0.2%
Varanasi 0.0% 0.6% 0.2% 0.2% 0.2%
Aurangabad 0.1% 0.0% 0.0% 0.1% 0.3%
Raipur 0.0% 0.4% 0.1% 0.1% 0.2%

111
Cities Working Women Housewives Women Student All Women All Internet Users
Assansol 0.1% 0.2% 0.2% 0.1% 0.1%
Solapur 0.0% 0.2% 0.2% 0.1% 0.1%
Dhanbad 0.0% 0.0% 0.1% 0.0% 0.1%
Others from North India 5% 6% 10% 7% 9%
Others from South India 11% 10% 17% 13% 14%
Others from East India 3% 2% 7% 4% 6%
Others from West India 5% 6% 5% 5% 7%

Table 6: Region-wise break-ups

Region Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
North 21% 21% 27% 23% 22%
East 7% 6% 13% 9% 12%
South 44% 47% 40% 43% 40%
West 28% 26% 20% 26% 26%

112
Table 7: Preferred language of reading

Language Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
English 51% 51% 36% 46% 41%
Hindi 13% 17% 22% 16% 19%
Tamil 8% 5% 9% 7% 6%
Telugu 5% 8% 7% 6% 6%
Malayalam 5% 5% 6% 5% 4%
Marathi 5% 4% 3% 5% 5%
Kannada 4% 4% 2% 4% 4%
Bengali 2% 1% 3% 2% 3%
Gujarati 2% 0.8% 2% 2% 4%
Oriya 1% 0.8% 4% 2% 3%
Punjabi 0.9% 0.5% 2% 1% 1%
Urdu 0.6% 1% 1% 0.7% 1%
Awadhi 0.6% 0.0% 0.7% 0.6% 1%
Tulu 0.6% 0.4% 0.1% 0.6% 0.1%
Konkani 0.3% 0.4% 0.3% 0.4% 0.5%
Assamese 0.3% 0.0% 0.4% 0.3% 0.5%
Sindhi 0.2% 0.0% 0.5% 0.3% 0.2%
Marwari 0.1% 0.0% 0.4% 0.2% 0.4%
Kashmiri 0.2% 0.5% 0.1% 0.2% 0.1%
Bhojpuri 0.0% 0.0% 0.3% 0.1% 0.2%
Haryanvi 0.1% 0.0% 0.1% 0.1% 0.1%
Maithili 0.1% 0.1% 0.0% 0.1% 0.1%
Dogri 0.1% 0.0% 0.0% 0.1% 0.0%
Kanauji 0.0% 0.0% 0.0% 0.1% 0.0%
Chhattisgarhi 0.0% 0.0% 0.0% 0.0% 0.1%
Sanskrit 0.1% 0.0% 0.0% 0.0% 0.1%
Bodo 0.0% 0.0% 0.0% 0.0% 0.0%
Bundeli 0.0% 0.0% 0.0% 0.0% 0.0%
Kurchi 0.0% 0.0% 0.0% 0.0% 0.0%
Manipuri 0.0% 0.0% 0.0% 0.0% 0.0%
Magahi 0.0% 0.0% 0.1% 0.0% 0.0%
Nepali 0.0% 0.0% 0.0% 0.0% 0.0%
Santhali 0.0% 0.0% 0.0% 0.0% 0.0%
Others 0.4% 0.0% 0.3% 0.3% 0.3%

113
Table 8: Socio economic classification

SEC Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
SEC A 31% 31% 15% 27% 24%
SEC B 34% 42% 32% 34% 32%
SEC C 26% 13% 20% 23% 23%
SEC D 6% 10% 20% 11% 14%
SEC E 3% 4% 14% 6% 7%

Table 9: Highest educational qualification

Education Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Up to SSC/HSC 6% 8% 29% 12% 13%
College but not Graduate 12% 11% 33% 17% 23%
Graduate & above - general stream 58% 64% 19% 49% 39%
Graduate & above - professional stream 25% 17% 19% 22% 25%

Table 10: Occupational break up

Occupation Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Unemployed 0.0% 100% 100% 47% 38%
Employed 100% 0.0% 0.0% 53% 62%

114
Table 11: Function / field of occupation

Functions Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,375 0 0 2,375 15,219
Marketing/Sales 11% 0.0% 0.0% 11% 16%
Advertising/PR/Media 3% 0.0% 0.0% 3% 3%
Finance 8% 0.0% 0.0% 8% 10%
HR 5% 0.0% 0.0% 5% 3%
IT/Software 14% 0.0% 0.0% 14% 18%
Manufacturing 5% 0.0% 0.0% 5% 11%
Administration 18% 0.0% 0.0% 18% 11%
Academics 9% 0.0% 0.0% 9% 4%
Consultancy 5% 0.0% 0.0% 5% 6%
Others 22% 0.0% 0.0% 22% 19%

Table 12: Head of the household

Head Of The HH Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Head of the household 39% 9% 6% 25% 47%
Not head of the household 61% 91% 94% 75% 53%

Table 13: Monthly family income

Income Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,250 368 777 3,704 21,343
Up to 5K 14% 11% 19% 15% 13%
5-10K 27% 21% 23% 26% 25%
10-20K 24% 23% 22% 23% 25%
20-30K 13% 16% 14% 14% 14%
30-50K 10% 14% 9% 10% 10%
50-75K 4% 5% 4% 4% 4%
75-100K 3% 4% 3% 3% 3%
Above 100K 5% 6% 7% 5% 6%

115
Table 14: Most expensive vehicle owned by the household

Vehicle Owned Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Bi-Cycle 4% 3% 9% 5% 7%
Motor-Cycle/Scooter 37% 36% 34% 36% 44%
Small Car (Up to Rs.4 lakhs) 17% 27% 19% 18% 18%
Mid-Size Car (Rs.4 to 8 lakhs) 9% 13% 12% 10% 8%
Premium/Luxury Car (Above Rs.8 lakhs) 2% 3% 4% 3% 2%
Others 1% 2% 2% 2% 1%
Don't own a vehicle 31% 16% 20% 26% 19%

Table 15: Ownership of credit cards (individually)

Credit Card Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Single Card 21% 20% 7% 17% 18%
Multiple Cards 16% 11% 9% 13% 16%
No Credit Card 63% 69% 84% 71% 67%

116
Table 16: Household asset ownership

Asset Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Color TV 93% 96% 92% 93% 92%
Mobile Phone 89% 90% 90% 90% 90%
Fridge 79% 93% 83% 82% 75%
Bank Account 83% 80% 74% 79% 82%
Cable TV connection/DTH 71% 80% 74% 73% 72%
Computer/Laptop 59% 88% 77% 68% 67%
Camera 62% 72% 73% 67% 64%
Landline Phone 59% 68% 72% 65% 62%
Washing Machine 57% 74% 67% 62% 57%
Home 53% 58% 72% 60% 58%
Life Insurance 59% 61% 55% 59% 61%
Music System/DVD/MP3 52% 58% 58% 54% 55%
Debit Card 54% 49% 32% 46% 52%
Credit Card 38% 45% 32% 36% 35%
Fixed Deposits 32% 38% 41% 36% 34%
Medical Insurance/CGHS 32% 35% 30% 31% 33%
Microwave 27% 38% 28% 29% 24%
Air Conditioner 25% 37% 31% 28% 25%
Mutual Funds 21% 27% 19% 21% 22%
Video Camera 17% 27% 23% 20% 20%
Share of Companies 15% 21% 18% 17% 20%
Demat Account 17% 23% 13% 16% 21%
IPod 9% 9% 10% 9% 10%
Chit Fund Deposits 6% 7% 12% 8% 7%

Table 17: Current loan liabilities

Loan Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Home Loan 42% 43% 43% 43% 45%
Personal Loan 22% 19% 18% 20% 20%
Car Loan 13% 20% 12% 13% 12%
Two - wheeler Loan 11% 10% 7% 10% 13%
Education Loan 7% 5% 15% 9% 9%
Business Loan 3% 3% 5% 4% 4%
Consumer Durables 3% 2% 1% 2% 3%
Other 0.0% 0.0% 0.1% 0.0% 0.1%
None of Above 11% 11% 11% 12% 9%

117
Table 18: Years of experience in using internet

Experience Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Less Than 6 Months 8% 17% 20% 13% 10%
6 Months-1 year 11% 18% 18% 13% 10%
1-2 years 16% 17% 21% 17% 16%
2-5 years 25% 17% 23% 23% 26%
5-6 years 15% 8% 7% 11% 12%
6 years and above 27% 23% 12% 22% 25%

Table 19: Place of accessing internet

Place Of Access Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Place of work (office / school / college) 92% 34% 60% 75% 78%
Home 48% 86% 73% 61% 59%
Cyber cafe 39% 22% 45% 39% 47%
In transit (while traveling) 4% 5% 3% 4% 6%

Table 20: Type of internet connection at home

Connection Type Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,203 429 944 2,835 14,856
Regular Dial Up 15% 8% 13% 13% 16%
24 Hrs Broadband 32% 35% 28% 31% 31%
Broadband Dial Up 28% 33% 31% 30% 28%
Cable 12% 10% 9% 10% 9%
Mobile Connection 3% 2% 4% 3% 6%
Wi Fi Connection 1% 2% 1% 2% 2%
Lease/Dedicated line 0.6% 0.2% 0.1% 0.3% 0.5%
Others 1% 2% 2% 2% 2%
Don't Know 7% 7% 12% 9% 7%

118
Table 21: Type of internet connection at office

Connection Type Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,242 176 756 3,437 19,740
24 Hrs Broadband 32% 23% 21% 29% 31%
Broadband Dial Up 27% 22% 22% 25% 25%
Regular Dial Up 7% 9% 7% 7% 7%
Cable 5% 8% 4% 5% 6%
Lease/Dedicated line 5% 3% 0.8% 4% 6%
Wi Fi Connection 2% 4% 5% 2% 3%
Mobile Connection 0.6% 2% 0.7% 0.7% 2%
Others 2% 3% 3% 3% 2%
Don't Know 20% 27% 37% 25% 19%

Table 22: Service provider subscribed to at home

Service Provider Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,203 429 944 2,835 14,856
BSNL/Sancharnet 28% 31% 39% 33% 35%
Airtel/Bharti 17% 21% 13% 16% 17%
VSNL / Tata 12% 9% 6% 10% 10%
Local Cable Operator 8% 12% 9% 9% 8%
Sify 7% 6% 8% 7% 6%
MTNL 9% 7% 6% 7% 5%
Reliance 7% 6% 4% 5% 6%
Spectranet 0.2% 0.1% 0.2% 0.2% 0.1%
Others 7% 6% 7% 7% 7%
Don't Know 5% 3% 8% 5% 5%

119
Table 23: Service provider subscribed to at office

Service Provider Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,242 176 756 3,437 19,740
BSNL/Sancharnet 23% 27% 28% 24% 28%
Airtel/Bharti 19% 13% 6% 15% 15%
VSNL / Tata 14% 9% 7% 11% 11%
Sify 4% 6% 8% 5% 5%
MTNL 6% 6% 3% 5% 5%
Reliance 4% 5% 4% 4% 6%
Local Cable Operator 4% 6% 4% 4% 4%
Spectranet 0.2% 0.0% 0.1% 0.2% 0.3%
Others 7% 6% 6% 7% 8%
Don't Know 20% 24% 35% 24% 19%

Table 24: Frequency of accessing internet from home

Frequency Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,152 422 917 2,741 14,231
Over 5 times a Day 25% 24% 18% 23% 24%
2-5 times a Day 25% 28% 27% 27% 27%
Once Daily 33% 37% 36% 34% 33%
Once In 2-3 Days 8% 7% 11% 9% 10%
Once a Week 6% 4% 5% 5% 5%
1-3 times a Month 1% 0.2% 3% 2% 1%
Once in More than a Month 2% 0.4% 0.4% 1% 0.9%

Table 25: Frequency of accessing internet from office

Frequency Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,100 133 592 3,038 17,617
Over 5 times a Day 45% 42% 16% 39% 38%
2-5 times a Day 25% 26% 17% 23% 25%
Once Daily 20% 22% 36% 24% 24%
Once In 2-3 Days 5% 1% 14% 6% 7%
Once a Week 3% 5% 12% 5% 4%
1-3 times a Month 0.8% 0.0% 3% 1% 1%
Once in More than a Month 1% 3% 2% 1% 1%

120
Table 26: Time of the day accessing internet from home

Time Slot Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,132 416 872 2,663 13,905
Before 9.00 AM 5% 1% 3% 4% 5%
9.00 AM-12.00 Noon 7% 16% 9% 9% 8%
12.00 Noon - 3.00 PM 5% 19% 8% 10% 6%
3.00 PM-6.00 PM 5% 17% 11% 10% 6%
6.00 PM - 9.00 PM 21% 12% 25% 20% 18%
9.00 PM - 12.00 Midnight 38% 12% 23% 27% 35%
After 12.00 Midnight 3% 3% 2% 3% 3%
Throughout the Day 16% 20% 19% 19% 18%

Table 27: Time of the day accessing internet from office

Time Slot Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,107 143 588 3,056 17,680
Before 9.00 AM 3% 5% 2% 3% 2%
9.00 AM-12.00 Noon 22% 18% 23% 22% 22%
12.00 Noon - 3.00 PM 22% 21% 30% 23% 21%
3.00 PM-6.00 PM 11% 12% 16% 12% 13%
6.00 PM - 9.00 PM 4% 6% 8% 5% 8%
9.00 PM - 12.00 Midnight 3% 3% 3% 3% 4%
After 12.00 Midnight 0.9% 2% 2% 1% 2%
Throughout the Day 35% 34% 17% 31% 29%

Table 28: Duration of internet usage from home

Time Spent Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,113 409 895 2,662 14,015
Less than 30 Minutes 20% 14% 15% 17% 15%
30 to 60 Minutes 26% 25% 30% 28% 28%
1-2 Hours 34% 38% 34% 34% 35%
2-5 Hours 15% 17% 18% 17% 17%
5-8 Hours 2% 4% 2% 3% 3%
More than 8 Hours 2% 2% 1% 2% 3%

121
Table 29: Duration of internet usage from office

Time Spent Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,048 118 555 2,928 17,100
Less than 30 Minutes 21% 19% 26% 22% 20%
30 to 60 Minutes 24% 20% 30% 25% 25%
1-2 Hours 23% 26% 25% 24% 26%
2-5 Hours 16% 14% 12% 15% 15%
5-8 Hours 9% 10% 3% 8% 7%
More than 8 Hours 7% 11% 5% 7% 7%

Table 30: Duration of internet usage during weekdays

Time Spent Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,010 481 1,174 4,014 21,956
Less than 30 Minutes 10% 8% 9% 9% 8%
30 to 60 Minutes 19% 18% 21% 19% 20%
1-2 Hours 31% 38% 37% 34% 34%
2-5 Hours 25% 25% 24% 24% 24%
5-8 Hours 8% 7% 5% 7% 7%
More than 8 Hours 7% 5% 5% 6% 7%

Table 31: Duration of internet usage during weekends

Time Spent Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,908 323 865 3,365 19,522
Less than 30 Minutes 14% 12% 10% 13% 10%
30 to 60 Minutes 19% 19% 19% 19% 17%
1-2 Hours 30% 32% 33% 31% 31%
2-5 Hours 22% 18% 21% 21% 24%
5-8 Hours 7% 10% 9% 8% 9%
More than 8 Hours 8% 9% 8% 8% 9%

122
Table 32: Duration of PC usage from home

Time Spent Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,254 393 937 2,842 15,214
Less than 30 Minutes 13% 13% 10% 12% 10%
30 to 60 Minutes 19% 25% 22% 20% 20%
1-2 Hours 38% 36% 39% 38% 37%
2-5 Hours 18% 18% 22% 20% 22%
5-8 Hours 8% 6% 5% 6% 7%
More than 8 Hours 4% 2% 2% 4% 5%

Table 33: Duration of PC usage from office

Time Spent Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,171 133 584 3,112 18,200
Less than 30 Minutes 3% 6% 12% 5% 5%
30 to 60 Minutes 4% 9% 15% 7% 9%
1-2 Hours 11% 13% 28% 15% 17%
2-5 Hours 17% 24% 20% 18% 22%
5-8 Hours 38% 25% 15% 32% 26%
More than 8 Hours 27% 24% 10% 23% 21%

Table 34: Time spent by internet users on watching TV

Time Spent Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,112 473 1,142 4,074 21,962
Less than 30 Minutes 16% 12% 16% 15% 16%
30 to 60 Minutes 28% 22% 25% 26% 28%
1-2 Hours 46% 44% 38% 43% 43%
2-5 Hours 10% 18% 18% 14% 11%
5-8 Hours 0.8% 3% 3% 2% 1%
More than 8 Hours 0.2% 1% 2% 0.9% 0.5%

123
Table 35: Time spent by internet users on reading newspaper

Time Spent Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,119 477 1,190 4,145 22,501
Less than 30 Minutes 46% 37% 49% 45% 46%
30 to 60 Minutes 41% 47% 38% 41% 41%
1-2 Hours 13% 13% 11% 13% 12%
2-5 Hours 0.6% 1% 1% 0.9% 1%
5-8 Hours 0.0% 0.2% 0.0% 0.1% 0.2%
More than 8 Hours 0.0% 0.6% 0.2% 0.1% 0.2%

Table 36: Time spent by internet users on listening to radio

Time Spent Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,567 312 880 3,019 14,785
Less than 30 Minutes 41% 30% 36% 38% 46%
30 to 60 Minutes 26% 30% 24% 26% 26%
1-2 Hours 23% 24% 24% 23% 19%
2-5 Hours 7% 8% 11% 8% 6%
5-8 Hours 2% 4% 3% 3% 2%
More than 8 Hours 2% 4% 3% 2% 2%

Table 37: Professional activities

Activity Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,453 323 787 2,809 14,253
Emailing - work related 88% 67% 68% 79% 83%
Job Search 82% 64% 61% 74% 73%
Instant messaging 58% 50% 66% 59% 62%
Search work related info 61% 40% 38% 50% 49%
Look for Seminar/workshops 25% 15% 27% 24% 24%
Check business/Financial news 27% 21% 12% 21% 30%
Business/prof. networking 29% 12% 13% 21% 26%
Check business travel info. 22% 15% 8% 16% 19%
None of the Above 1% 8% 9% 4% 3%

124
Table 38: Personal activities

Activity Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,453 323 787 2,809 14,253
Emailing - personal 93% 89% 86% 90% 89%
Chatting 52% 59% 71% 58% 59%
Check news 57% 52% 50% 54% 61%
Astrology 53% 44% 52% 51% 46%
Matrimonial search 49% 32% 32% 42% 48%
Dating/Friendship 42% 23% 49% 40% 51%
Search for product information 42% 46% 32% 40% 45%
Check health & lifestyle info 42% 57% 29% 40% 30%
Share pictures 34% 43% 48% 39% 40%
Social networking/communities 39% 23% 45% 38% 44%
Check hobby related info 35% 39% 41% 37% 32%
Check Sports 40% 25% 37% 36% 57%
Check cinema content 23% 30% 33% 27% 28%
Check personal travel info. 31% 34% 15% 27% 26%
None of the above 0.9% 2% 0.5% 0.9% 0.7%

Table 39: Downloading activities

Activity Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,453 323 787 2,809 14,253
Music 53% 45% 67% 55% 60%
Screensavers/wallpapers 47% 41% 58% 49% 46%
Educational / Learning material 47% 36% 55% 47% 48%
Online games 45% 44% 50% 46% 54%
Mobile contents (ring tones/games) 42% 28% 42% 40% 50%
Movies 20% 26% 31% 24% 29%
Adult content 5% 5% 3% 4% 18%
None of the above 15% 19% 6% 13% 13%

125
Table 40: E-commerce related activities

Activity Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,439 319 769 2,769 14,043
E-greetings 71% 70% 66% 69% 58%
Check financial info 41% 27% 25% 34% 46%
Check real estate info 35% 26% 22% 29% 37%
Book train tickets 31% 30% 18% 26% 29%
Book air tickets 30% 29% 13% 24% 23%
Net banking 32% 25% 7% 23% 31%
Buy non-travel products 22% 20% 10% 18% 25%
Online bill payment 22% 21% 9% 17% 23%
Net telephony 9% 15% 8% 9% 13%
Online stock trading 10% 12% 5% 8% 13%
Book hotels 9% 8% 6% 8% 8%
None of these 10% 9% 20% 13% 13%

Table 41: Online shopping

Online Shopping Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,453 323 787 2,809 14,253
Searched only 30% 28% 44% 34% 33%
Both searched and bought 46% 40% 25% 38% 43%
Neither searched nor bought 25% 33% 30% 28% 24%

Table 42: Response to online marketing stimulus

Response Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,081 224 513 1,983 10,888
Clicked a banner ad 44% 50% 48% 45% 47%
Participated in an online contest 36% 41% 37% 38% 43%
Clicked a sponsored search ad 27% 34% 31% 29% 37%
Bid/Bought in an Online auction 19% 19% 14% 18% 23%
Bought in a special promotion / deal 16% 18% 13% 16% 21%
Clicked a product/service e-mailer 9% 14% 7% 9% 14%
None of the above 30% 32% 30% 31% 27%

126
Table 43: Blogging activities

Activity Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,453 323 787 2,809 14,253
Check / read blogs at least once a week 18% 17% 14% 16% 23%
Comment on blog post at least once a week 6% 8% 5% 6% 9%
Have a blog site of my own 5% 4% 4% 4% 7%
Check / read blogs less than once a week 3% 3% 4% 3% 4%
Comment on blog post less than once a week 2% 1% 2% 2% 3%
None of the above 77% 79% 81% 79% 70%

Table 44: Member of an online community

Membership Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,453 323 787 2,809 14,253
Not a member of any online community 68% 74% 57% 65% 59%
Member of an online community 32% 26% 43% 35% 41%

127
Table 45: Membership by type of online community

Membership Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,453 323 787 2,809 14,253
Not a member of any online community 68% 74% 57% 65% 59%
Alumni & Schools 7% 6% 9% 8% 7%
Computers & Internet 4% 4% 3% 3% 5%
Schools & Education 1% 2% 6% 3% 3%
Romance & Relationships 1% 2% 5% 3% 5%
Music 1% 2% 4% 2% 3%
Business / Professional community 3% 0.6% 2% 2% 3%
Individuals 2% 0.6% 3% 2% 2%
Games 2% 1% 2% 2% 2%
Arts & Entertainment 1% 1% 2% 1% 2%
Fashion & Beauty 1% 0.5% 2% 1% 0.4%
Company 2% 0.1% 0.3% 1% 1%
Health, Wellness & Fitness 0.9% 1% 0.9% 1% 0.7%
Family & Home 0.8% 1% 0.2% 1% 0.5%
Cultures & Community 0.3% 0.2% 1% 0.9% 2%
Religion & Beliefs 1% 2% 0.6% 0.9% 0.8%
Travel 1% 0.3% 0.2% 0.7% 0.9%
Hobbies & Crafts 0.6% 0.3% 0.5% 0.5% 0.4%
Science & History 0.4% 0.0% 0.1% 0.4% 0.8%
Pets & Animals 0.5% 0.0% 0.5% 0.4% 0.2%
Food, Drink & Wine 0.3% 0.1% 0.2% 0.2% 0.1%
Countries & Regional 0.0% 0.0% 0.2% 0.1% 0.4%
Cities & Neighborhoods 0.2% 0.0% 0.2% 0.1% 0.2%
Government & Politics 0.1% 0.2% 0.1% 0.1% 0.2%
Automotive 0.1% 0.0% 0.0% 0.0% 0.5%
Recreation & Sports 0.1% 0.0% 0.0% 0.0% 0.3%
Gay, Lesbian & Bi 0.0% 0.0% 0.0% 0.0% 0.2%

Table 46: Usage of other language websites

Language Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,453 323 787 2,809 14,253
Use other language websites 10% 8% 8% 9% 12%
Use only English websites 90% 92% 92% 91% 88%

128
Table 47: Online activities desired in other languages

Activity Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,453 323 787 2,809 14,253
Email 54% 51% 55% 55% 61%
Chatting 33% 33% 47% 37% 46%
Entertainment 32% 36% 47% 37% 45%
Online learning / education 27% 32% 37% 30% 31%
Search information 26% 28% 32% 29% 33%
Astrology 27% 30% 32% 29% 23%
Online news 24% 24% 27% 25% 31%
Online shopping 17% 18% 12% 15% 18%
Travel related information 16% 20% 10% 15% 16%
Matrimony 12% 11% 10% 11% 13%
Blog 7% 10% 6% 7% 12%
Not Interested 27% 29% 23% 26% 21%

Table 48: Problems faced while surfing the internet

Problems Faced Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 14,252
Slow website opening 65% 60% 73% 66% 62%
Virus / spyware 48% 44% 45% 47% 49%
Spam / junk mails 50% 48% 35% 45% 49%
Unsolicited ads/pop-ups 42% 40% 39% 40% 45%
Difficult to connect 38% 37% 48% 40% 35%
Lack of response to queries 24% 25% 27% 26% 27%
Never faced any problem 8% 12% 10% 9% 8%
Cumbersome navigation 9% 9% 6% 8% 12%
Lack of local language content 7% 7% 5% 7% 9%
Others 0.8% 2% 2% 1% 2%

129
Table 49: Top of mind unaided recall - all websites

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,390 488 1,234 4,505 24,433
Yahoo 34% 35% 36% 35% 30%
Google 28% 27% 25% 26% 27%
Rediff 13% 13% 5% 10% 12%
Orkut 1% 2% 7% 4% 5%
Gmail 4% 2% 4% 3% 3%
Hotmail 2% 1% 1% 2% 2%
Contest2win 1% 0.4% 1% 1% 0.6%
Indiatimes 1% 1% 0.4% 0.7% 1%
Naukri 0.5% 1% 0.3% 0.5% 0.5%
Monster 0.8% 0.5% 0.1% 0.5% 0.3%
Wikipedia 0.2% 0.0% 1% 0.4% 0.3%
India 0.4% 1% 0.3% 0.4% 0.3%
You tube 0.2% 0.0% 1% 0.4% 0.2%
MSN 0.2% 0.0% 0.6% 0.3% 0.5%
Sify 0.5% 0.0% 0.0% 0.3% 0.5%
Moneycontrol 0.3% 0.8% 0.0% 0.3% 0.4%
Microsoft 0.1% 0.0% 0.3% 0.2% 0.4%
Nokia 0.1% 0.2% 0.1% 0.2% 0.3%
Santabanta 0.0% 0.1% 0.8% 0.2% 0.3%
Freshersworld 0.1% 0.0% 0.4% 0.2% 0.2%
NDTV 0.2% 0.1% 0.3% 0.2% 0.2%
Manoramaonline 0.3% 0.2% 0.1% 0.2% 0.1%
Timesjob 0.4% 0.0% 0.1% 0.2% 0.1%
Zapak 0.1% 0.0% 0.6% 0.2% 0.1%
123Greetings 0.2% 0.4% 0.1% 0.2% 0.0%
Ebay 0.1% 0.4% 0.1% 0.1% 0.3%
WWE 0.0% 0.0% 0.2% 0.1% 0.3%
ICICIbank 0.2% 0.0% 0.0% 0.1% 0.2%
Funmaza 0.0% 0.0% 0.2% 0.1% 0.2%
India games 0.1% 0.0% 0.0% 0.1% 0.2%
BBC 0.0% 0.4% 0.0% 0.1% 0.1%
Hpindia 0.2% 0.0% 0.0% 0.1% 0.1%
NSEindia 0.2% 0.0% 0.0% 0.1% 0.1%
Raaga 0.0% 0.2% 0.3% 0.1% 0.1%
Timesofindia 0.2% 0.0% 0.0% 0.1% 0.1%
Ebizel 0.0% 0.0% 0.2% 0.1% 0.1%
Makemytrip 0.3% 0.0% 0.0% 0.1% 0.1%
Yatra 0.1% 0.4% 0.0% 0.1% 0.1%
Mail2 web 0.1% 0.0% 0.0% 0.1% 0.0%
Espnstar 0.0% 0.0% 0.0% 0.0% 0.2%
Howstuffworks 0.0% 0.0% 0.2% 0.0% 0.2%
IRCTC 0.0% 0.0% 0.0% 0.0% 0.2%
Reliance 0.0% 0.0% 0.0% 0.0% 0.2%
BSNL 0.0% 0.0% 0.0% 0.0% 0.1%
CBSE 0.0% 0.0% 0.1% 0.0% 0.1%
Cricinfo 0.0% 0.0% 0.0% 0.0% 0.1%

130
Website Working Women Housewives Women Student All Women All Internet Users
Download 0.0% 0.0% 0.0% 0.0% 0.1%
Hi5 0.0% 0.1% 0.0% 0.0% 0.1%
ICICIDirect 0.0% 0.0% 0.0% 0.0% 0.1%
Indiafm 0.0% 0.0% 0.0% 0.0% 0.1%
Sharekhan 0.0% 0.0% 0.0% 0.0% 0.1%
Sony 0.0% 0.0% 0.0% 0.0% 0.1%
Amazon 0.0% 0.0% 0.0% 0.0% 0.0%
Bharatmatrimony 0.0% 0.0% 0.0% 0.0% 0.0%
Economictimes 0.0% 0.0% 0.0% 0.0% 0.0%
HDFC 0.0% 0.0% 0.0% 0.0% 0.0%
Indiabulls 0.0% 0.0% 0.0% 0.0% 0.0%
Indiainfoline 0.0% 0.0% 0.0% 0.0% 0.0%
Indiamart 0.0% 0.0% 0.0% 0.0% 0.0%
Indianexpress 0.0% 0.0% 0.0% 0.0% 0.0%
Indianrailways 0.0% 0.0% 0.0% 0.0% 0.0%
Indya 0.0% 0.0% 0.0% 0.0% 0.0%
Samachar 0.1% 0.0% 0.0% 0.0% 0.0%
Shaadi 0.1% 0.0% 0.0% 0.0% 0.0%
VSNL 0.0% 0.0% 0.0% 0.0% 0.0%
Rcm business 0.0% 0.0% 0.0% 0.0% 0.0%
Airtel 0.0% 0.0% 0.0% 0.0% 0.0%
Others 10% 12% 14% 11% 12%

131
Table 50: Most used website - all websites

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,439 317 775 2,774 14,075
Yahoo 30% 33% 36% 33% 27%
Google 32% 27% 27% 30% 29%
Rediff 14% 13% 4% 10% 11%
Orkut 1% 2% 16% 6% 8%
Gmail 5% 4% 1% 3% 4%
Hotmail 2% 2% 0.8% 2% 2%
Indiatimes 1% 0.9% 0.1% 0.7% 0.9%
Naukri 0.9% 1% 0.3% 0.7% 0.5%
Wikipedia 0.2% 0.0% 2% 0.6% 0.6%
Ebay 0.2% 0.7% 0.7% 0.4% 0.4%
MSN 0.7% 0.0% 0.2% 0.4% 0.4%
Icicidirect 0.6% 0.6% 0.0% 0.4% 0.3%
Contest2win 0.6% 1% 0.1% 0.4% 0.3%
Monster 0.3% 0.0% 0.2% 0.3% 0.2%
Nseindia 0.5% 0.1% 0.0% 0.3% 0.2%
Moneycontrol 0.4% 0.0% 0.0% 0.2% 0.5%
Sify 0.2% 1% 0.0% 0.2% 0.5%
Download 0.2% 0.0% 0.3% 0.2% 0.2%
Raaga 0.1% 0.1% 0.4% 0.2% 0.2%
Youtube 0.3% 0.0% 0.2% 0.2% 0.2%
Santabanta 0.0% 0.0% 0.4% 0.1% 0.3%
Icicibank 0.1% 0.1% 0.0% 0.0% 0.3%
WWE 0.0% 0.0% 0.0% 0.0% 0.2%
Bseindia 0.0% 0.0% 0.0% 0.0% 0.2%
Espnstar 0.0% 0.0% 0.0% 0.0% 0.1%
Sharekhan 0.0% 0.0% 0.0% 0.0% 0.1%
Timesjob 0.1% 0.0% 0.0% 0.0% 0.1%
Others 9% 13% 10% 10% 13%

132
Table 51: Preferred website for emailing

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Yahoo 49% 57% 71% 58% 53%
Rediff 21% 19% 11% 17% 18%
Gmail 19% 12% 13% 15% 20%
Hotmail 7% 6% 4% 6% 6%
Indiatimes 2% 0.5% 0.5% 1% 0.9%
Sify 0.9% 2% 0.4% 0.9% 1%
Sancharnet/BSNL 0.8% 1% 0.6% 0.7% 0.7%
VSNL 0.6% 1% 0.0% 0.5% 0.5%
Lycos 0.0% 2% 0.0% 0.2% 0.2%
AOL 0.0% 0.2% 0.0% 0.0% 0.1%

Table 52: Multiple user shares of email websites

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
Yahoo 86% 89% 93% 89% 89%
Gmail 55% 37% 54% 52% 59%
Rediff 56% 45% 44% 50% 57%
Hotmail 34% 32% 25% 32% 36%
Indiatimes 15% 11% 8% 12% 17%
Sify 10% 8% 8% 9% 13%
Sancharnet/BSNL 5% 4% 6% 6% 7%
VSNL 5% 4% 2% 4% 4%
AOL 2% 1% 2% 2% 3%
Lycos 0.7% 3% 0.1% 0.8% 2%
Others 4% 2% 5% 4% 4%

133
Table 53: No. of email accounts

No. Of Email A/C Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,435 499 1,264 4,596 25,060
One 16% 24% 20% 18% 15%
Two 32% 38% 35% 33% 28%
Three 29% 19% 26% 27% 27%
Four 14% 11% 13% 13% 17%
Five or more 8% 8% 7% 8% 14%
Average email ids 2.7 2.5 2.6 2.7 3.0

Table 54: Preferred website for job search

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,181 207 504 2,075 10,387
Naukri 46% 35% 27% 38% 37%
Monster 23% 26% 30% 25% 27%
Timesjobs 12% 15% 15% 13% 14%
Google 3% 6% 8% 5% 5%
Yahoo 2% 4% 3% 3% 3%
Freshersworld 2% 1% 4% 2% 2%
Rediff 2% 4% 0.8% 2% 2%
Jobs 2% 0.3% 2% 1% 1%
Indiatimes 1% 0.3% 1% 0.9% 1%
Jobsahead 1% 0.0% 0.8% 0.8% 1%
Jobsearch 0.2% 0.2% 0.4% 0.7% 0.6%
Clickjobs 0.6% 0.0% 0.5% 0.4% 0.5%
Devnetjobs 0.6% 0.0% 0.0% 0.4% 0.2%
Jobstreet 0.2% 0.0% 0.1% 0.3% 0.7%
Jobsindia 0.3% 0.0% 0.0% 0.1% 0.1%
Others 5% 7% 9% 6% 5%

134
Table 55: Preferred website for mobile content

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 588 92 325 1,087 6,912
Yahoo 15% 22% 30% 21% 14%
Google 13% 7% 12% 13% 10%
Rediff 15% 11% 9% 13% 12%
Nokia 11% 12% 5% 9% 9%
Indiatimes 5% 8% 8% 7% 7%
Hutch 5% 4% 2% 4% 3%
Ringtones 4% 3% 3% 4% 3%
Airtel 5% 5% 2% 3% 3%
Mobile9 3% 0.5% 2% 2% 4%
Sify 0.0% 0.0% 3% 0.9% 2%
Cooltoad 1% 0.0% 1% 0.9% 0.7%
Funmaza 0.2% 0.0% 2% 0.8% 3%
Games 0.0% 5% 1% 0.8% 0.8%
Masti4India 0.5% 0.0% 2% 0.8% 0.7%
R World 1% 0.2% 0.3% 0.7% 0.6%
Sonyericsson 0.8% 2% 0.1% 0.6% 1%
Zapak 0.9% 0.1% 0.5% 0.6% 0.4%
Mobango 0.2% 0.4% 1% 0.5% 2%
Zedge 0.6% 0.0% 0.5% 0.5% 2%
Freeringtones 0.4% 0.0% 0.8% 0.5% 0.6%
Cellebrum 0.6% 0.0% 0.8% 0.5% 0.3%
Santabanta 0.0% 0.0% 1% 0.4% 0.8%
Samsungmobile 0.8% 0.0% 0.0% 0.4% 0.4%
Idea 0.8% 0.3% 0.0% 0.4% 0.3%
Hungama 0.2% 0.0% 0.8% 0.4% 0.2%
Mobileringtones 0.1% 0.3% 0.8% 0.3% 0.7%
MSN 0.5% 0.9% 0.0% 0.3% 0.3%
Tagtag 0.0% 2% 0.0% 0.2% 0.6%
Motozone 0.3% 0.0% 0.0% 0.2% 0.6%
Getjar 0.0% 0.0% 0.5% 0.2% 0.6%
Papuyaar 0.4% 0.3% 0.0% 0.2% 0.4%
Apniisp 0.2% 0.0% 0.1% 0.2% 0.2%
Mauj 0.0% 0.8% 0.0% 0.1% 0.5%
BSNL 0.3% 0.0% 0.0% 0.1% 0.2%
Download 0.0% 0.0% 0.0% 0.0% 0.6%
Indiafm 0.0% 0.0% 0.0% 0.0% 0.2%
Raaga 0.0% 0.0% 0.0% 0.0% 0.2%
Dotsis 0.0% 0.0% 0.0% 0.0% 0.2%
Others 14% 16% 12% 13% 14%

135
Table 56: Preferred website for sports

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 549 81 271 969 7,666
Yahoo 12% 32% 26% 19% 12%
Espnstarsports 17% 12% 23% 18% 29%
Google 11% 11% 17% 13% 8%
Rediff 13% 7% 3% 9% 8%
Sports 10% 3% 5% 8% 4%
Cricinfo 5% 15% 3% 5% 14%
NDTV 5% 4% 0.7% 4% 2%
MSN 3% 0.0% 2% 3% 1%
Indiatimes 3% 1% 5% 3% 3%
Sify 1% 0.0% 2% 1% 2%
Tensports 0.6% 0.7% 2% 1% 2%
Cricketnext 0.6% 0.0% 0.2% 0.6% 2%
WWE 0.1% 0.0% 2% 0.6% 2%
Timesofindia 1% 0.0% 0.0% 0.6% 0.7%
Zeesports 0.3% 0.5% 1% 0.6% 0.2%
BBC Sports 0.7% 0.0% 0.4% 0.5% 0.8%
DD Sports 0.7% 0.0% 0.0% 0.4% 0.4%
Khel 0.4% 0.0% 0.0% 0.3% 0.5%
Cricbuzz 0.4% 0.5% 0.0% 0.3% 0.3%
Iccworldcup 0.0% 0.0% 0.4% 0.2% 0.5%
CNN 0.4% 0.0% 0.0% 0.2% 0.4%
Others 13% 13% 8% 11% 8%

136
Table 57: Preferred website for travel products

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 717 157 227 1,187 7,089
Makemytrip 22% 26% 10% 20% 17%
Yahoo 8% 9% 23% 13% 8%
IRCTC 11% 17% 9% 12% 15%
Yatra 12% 13% 15% 12% 16%
Google 14% 5% 13% 12% 11%
Rediff 4% 3% 3% 4% 5%
Travel 3% 2% 3% 3% 3%
Travelguru 4% 1% 2% 3% 2%
Airdeccan 3% 3% 1% 3% 2%
Cleartrip 2% 1% 3% 2% 2%
Indiatimes 2% 2% 0.7% 1% 3%
Jetairways 2% 0.9% 0.0% 1% 0.7%
Rajtravels 0.3% 0.9% 2% 0.8% 0.7%
Spicejet 0.8% 0.0% 0.6% 0.7% 0.4%
Indiatravels 0.5% 2% 0.8% 0.7% 0.3%
Tours 0.7% 0.0% 0.0% 0.6% 0.6%
Indianairlines 0.3% 0.0% 1% 0.6% 0.4%
Airindia 0.5% 0.0% 1% 0.5% 0.9%
MSN 0.6% 0.0% 0.0% 0.5% 0.6%
Travel India 0.0% 2% 0.0% 0.3% 0.8%
Incredibleindia 0.3% 0.0% 0.0% 0.2% 0.3%
Hotels 0.1% 0.5% 0.6% 0.2% 0.3%
Flykingfisher 0.2% 0.2% 0.3% 0.2% 0.2%
Sify 0.1% 0.0% 0.0% 0.1% 0.7%
Goair 0.1% 0.2% 0.0% 0.1% 0.4%
KSRTC 0.1% 0.2% 0.0% 0.1% 0.1%
Travelocity 0.0% 0.0% 0.0% 0.0% 0.2%
Thomascook 0.0% 0.0% 0.0% 0.0% 0.1%
Airsahara 0.0% 0.0% 0.0% 0.0% 0.0%
Sitatours 0.1% 0.0% 0.0% 0.0% 0.0%
Others 9% 12% 9% 9% 9%

137
Table 58: Preferred website for matrimony

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 672 109 258 1,142 6,675
Bharatmatrimony 31% 32% 25% 29% 29%
Shaadi 28% 26% 30% 28% 28%
Jeevansaathi 9% 5% 6% 7% 6%
Yahoo 3% 7% 5% 5% 5%
Google 5% 5% 8% 5% 6%
Matrimony 3% 9% 9% 5% 5%
Tamilmatrimony 3% 11% 3% 5% 3%
Rediff 5% 1% 2% 4% 3%
Simplymarry 2% 0.8% 3% 2% 3%
Indiamatrimony 3% 0.0% 3% 2% 0.9%
Telugumatrimony 2% 0.8% 0.2% 1% 1%
Matrimonial 1% 0.0% 0.8% 0.8% 2%
Oriyamatrimony 1% 0.0% 0.0% 0.6% 0.2%
Keralamatrimony 0.8% 0.0% 0.4% 0.5% 0.9%
Indiatimes 0.5% 0.0% 0.8% 0.5% 0.8%
Marathimatrimony 0.5% 0.0% 0.0% 0.3% 0.1%
Indianmatrimony 0.0% 2% 0.0% 0.2% 0.6%
MSN 0.4% 0.0% 0.0% 0.2% 0.5%
Bengalimatrimony 0.1% 0.0% 0.0% 0.1% 0.2%
Gujuratimatrimony 0.2% 0.0% 0.0% 0.1% 0.1%
Sindhimatrimony 0.1% 0.0% 0.0% 0.1% 0.0%
Sify 0.0% 0.0% 0.0% 0.0% 0.4%
Punjabmatrimony 0.0% 0.0% 0.0% 0.0% 0.3%
Matchmaker 0.0% 0.0% 0.0% 0.0% 0.2%
Hindimatrimony 0.0% 0.0% 0.0% 0.0% 0.1%
Urdumatrimony 0.0% 0.0% 0.0% 0.0% 0.1%
Agarwal2Agarwal 0.0% 0.1% 0.0% 0.0% 0.0%
Others 2% 2% 5% 3% 4%

138
Table 59: Preferred website for financial news/info

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 546 87 178 875 6,207
Yahoo 12% 30% 20% 17% 12%
Google 15% 8% 26% 17% 13%
Moneycontrol/CNBC 11% 21% 9% 12% 13%
Rediff 8% 6% 6% 7% 6%
ICICI Direct/ICICI Bank 5% 7% 2% 4% 7%
Sharekhan 4% 1% 0.2% 4% 4%
NDTV/NDTVprofit 4% 2% 2% 3% 4%
Economictimes 4% 0.0% 3% 3% 3%
Stockmarket 3% 2% 3% 3% 2%
MSN 1% 0.0% 2% 3% 1%
Indiatimes 2% 5% 3% 2% 4%
NSE 2% 1% 2% 2% 2%
Manoramaonline 3% 0.0% 0.3% 2% 0.4%
Efinancialnews 1% 0.0% 4% 2% 0.5%
Financialnews 1% 0.0% 2% 1% 1%
Sify 1% 3% 0.0% 0.9% 2%
Business 0.5% 3% 0.5% 0.7% 1%
CNN 1% 0.0% 0.1% 0.7% 1%
Financialexpress 1% 0.8% 0.1% 0.7% 0.9%
Zeebusiness 0.6% 0.0% 2% 0.7% 0.6%
Valueresearch 0.9% 1% 0.0% 0.7% 0.4%
Timesofindia 0.9% 0.0% 0.0% 0.5% 1%
Ibnlive 0.4% 0.0% 0.9% 0.5% 0.5%
Reliancemoney 0.8% 0.0% 0.0% 0.5% 0.3%
Indiabulls 0.4% 0.0% 0.0% 0.3% 1%
Kotaksecurities 0.3% 0.8% 0.3% 0.3% 0.6%
HDFC 0.3% 0.0% 0.0% 0.2% 0.8%
Karvey 0.4% 0.0% 0.0% 0.2% 0.2%
Indiainfoline 0.2% 0.0% 0.0% 0.1% 0.5%
Equitymaster 0.2% 0.0% 0.1% 0.1% 0.4%
BBC 0.0% 0.0% 0.0% 0.0% 0.8%
Capitalmarket 0.0% 0.0% 0.0% 0.0% 0.2%
5Paisa 0.1% 0.0% 0.0% 0.0% 0.1%
Others 17% 8% 12% 14% 14%

139
Table 60: Preferred website for cinema

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 618 112 328 1,143 6,883
Yahoo 8% 25% 21% 16% 11%
Google 12% 10% 6% 10% 9%
Bollywood 6% 2% 3% 5% 5%
Rediff 5% 5% 3% 4% 5%
PVR Cinemas 6% 5% 0.9% 4% 5%
Tamilcinemas 4% 6% 1% 3% 3%
Santabanta 0.5% 2% 7% 3% 3%
Cinema 3% 2% 2% 3% 4%
Andhravilas 3% 0.0% 4% 3% 0.7%
Indiafm 3% 0.0% 3% 3% 5%
Indiaglitz 0.9% 2% 5% 3% 2%
Movies 3% 0.3% 3% 2% 3%
Indiatimes 3% 0.8% 2% 2% 3%
Idlebrain 0.7% 0.8% 4% 2% 2%
Youtube 3% 0.0% 1% 2% 1%
Thecinema 2% 2% 2% 2% 1%
Sify 2% 0.2% 0.6% 1% 2%
Adlabs 2% 0.2% 0.0% 1% 0.9%
Funcinemas 0.9% 2% 2% 1% 2%
Inox 1% 2% 0.6% 1% 1%
Cinemax 2% 1% 0.4% 1% 0.7%
Satyamcinema 1% 2% 0.4% 1% 0.9%
Teluguone 0.2% 3% 2% 1% 0.7%
Raaga 1% 0.2% 0.6% 0.8% 1%
Indiancinema 0.2% 3% 1% 0.8% 1%
MSN 0.9% 0.2% 0.7% 0.8% 0.9%
Cinesouth 0.0% 5% 1% 0.8% 0.5%
Zeecinemas 0.9% 0.0% 0.9% 0.7% 1%
Indya 0.4% 0.0% 2% 0.7% 0.8%
Yashrajfilms 1% 0.0% 0.6% 0.7% 0.3%
Filmfare 0.6% 0.6% 0.8% 0.6% 0.6%
Malayalamcinema 0.8% 0.0% 0.0% 0.4% 0.4%
Imdb 0.0% 0.0% 0.0% 0.3% 2%
Hollywood 0.5% 0.0% 0.1% 0.3% 0.5%
Starmovies 0.3% 1% 0.0% 0.3% 0.4%
Glamsham 0.0% 0.0% 0.9% 0.3% 0.2%
Musicindiaonline 0.4% 0.0% 0.0% 0.2% 0.5%
NDTV 0.0% 2% 0.0% 0.2% 0.4%
Timesofindia 0.5% 0.0% 0.0% 0.2% 0.4%
Prasad2 0.2% 0.0% 0.3% 0.2% 0.3%
Funmala 0.2% 0.0% 0.2% 0.2% 0.3%
Sonypictures 0.4% 0.0% 0.0% 0.2% 0.2%
Galatta 0.1% 0.1% 0.1% 0.1% 0.8%
Smashits 0.2% 0.0% 0.0% 0.1% 0.4%
Chitraloka 0.0% 0.0% 0.0% 0.0% 0.4%
Others 18% 15% 18% 18% 16%

140
Table 61: Preferred website for online share/stock trading

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 106 27 21 168 1,558
ICICI Direct 39% 32% 50% 38% 36%
Sherkhan 33% 18% 15% 30% 22%
Religare 7% 0.0% 9% 6% 4%
BSE 6% 0.0% 0.0% 4% 3%
Indiabulls 5% 3% 1% 4% 7%
Kotaksecurities 3% 4% 3% 3% 4%
Geojit 0.0% 0.0% 0.0% 2% 2%
Angeltrade 1% 0.0% 11% 2% 0.5%
5Paisa 0.9% 10% 0.0% 2% 3%
Karvy 2% 0.0% 0.0% 1% 0.5%
NSE 0.2% 0.0% 1% 0.3% 3%
hdfcsec 0.3% 0.8% 0.0% 0.3% 2%
Reliancemoney 0.2% 0.0% 0.0% 0.1% 1%
Others 4% 33% 9% 8% 13%

141
Table 62: Preferred website for games

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 647 140 388 1,271 7,383
Yahoo 23% 22% 25% 24% 18%
Zapak 9% 15% 18% 13% 17%
Google 12% 12% 9% 11% 9%
Games 9% 4% 8% 8% 7%
Contest2Win 5% 8% 1% 4% 3%
Miniclip 2% 6% 3% 3% 4%
Rediff 5% 1% 0.9% 3% 3%
Onlinegames 3% 3% 3% 3% 2%
Bigfishgames 1% 2% 4% 3% 0.8%
MSN 2% 0.4% 0.9% 2% 2%
Gamehouse 3% 2% 0.2% 2% 0.4%
Easports 0.1% 0.0% 4% 1% 1%
Freeonlinegames 2% 0.1% 2% 1% 0.7%
Games2win 2% 0.7% 0.8% 1% 1%
Sports 2% 1% 0.1% 0.9% 0.4%
Cartoonnetwork 0.5% 0.8% 1% 0.8% 0.6%
Realarcade 0.4% 0.1% 0.1% 0.8% 0.5%
Download 0.0% 1% 2% 0.7% 1%
Indiagames 0.3% 0.0% 2% 0.6% 3%
Indiatimes 1% 0.1% 0.0% 0.6% 2%
Hungama 0.0% 0.4% 1% 0.5% 0.6%
Gamesonline 0.4% 1% 0.4% 0.5% 0.4%
Funmaza 0.2% 0.0% 1% 0.4% 0.5%
Toondisneyindia 0.2% 1% 0.2% 0.3% 0.2%
Sify 0.4% 0.2% 0.0% 0.2% 0.7%
Freegames 0.2% 1% 0.0% 0.2% 0.6%
Gamespot 0.2% 0.4% 0.1% 0.2% 0.4%
Santabanta 0.3% 0.0% 0.1% 0.2% 0.4%
Gamesworld 0.0% 0.0% 0.0% 0.2% 0.3%
Cricinfo 0.2% 0.0% 0.0% 0.1% 1%
Funtoosh 0.1% 0.0% 0.3% 0.1% 0.4%
Playgames 0.1% 0.3% 0.1% 0.1% 0.3%
Gamezone 0.0% 0.0% 0.4% 0.1% 0.2%
Arcade 0.1% 0.2% 0.1% 0.1% 0.2%
Stickcricket 0.0% 0.0% 0.1% 0.0% 0.4%
Others 15% 16% 12% 14% 17%

142
Table 63: Preferred website for online shopping

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 718 145 254 1,207 7,261
Ebay 32% 38% 35% 32% 34%
Rediff 27% 20% 15% 23% 25%
Yahoo 9% 11% 13% 11% 7%
Google 8% 7% 12% 8% 8%
Indiatimes 6% 5% 8% 7% 7%
Futurebazaar 6% 12% 4% 6% 6%
Indiaplaza 1% 0.5% 1% 2% 1%
Shopping 1% 0.0% 1% 1% 2%
MSN 0.7% 1% 0.0% 1% 0.7%
Sify 1% 0.1% 0.6% 1% 2%
Onlineshopping 0.4% 0.5% 2% 0.9% 1%
Amazon 0.0% 0.2% 0.0% 0.3% 0.9%
Timesofindia 0.2% 0.0% 0.0% 0.1% 0.3%
Others 8% 6% 8% 7% 6%

143
Table 64: Preferred website for online news

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 809 165 359 1,457 8,509
Yahoo 11% 23% 31% 19% 14%
NDTV 13% 15% 10% 12% 12%
Rediff 14% 7% 5% 11% 10%
Google 9% 5% 11% 9% 9%
Indiatimes 6% 6% 4% 6% 7%
Timesofindia 4% 11% 3% 5% 3%
Manoramaonline 5% 1% 2% 4% 3%
MSN 3% 4% 4% 4% 3%
Aajtak 3% 0.7% 2% 3% 5%
BBC 3% 0.2% 2% 3% 5%
CNN 3% 4% 1% 3% 3%
Ibnlive 3% 0.0% 3% 2% 3%
Thehindu 2% 5% 1% 2% 2%
TV9 0.1% 0.0% 6% 2% 0.9%
Eenadu 2% 0.8% 2% 2% 2%
Sify 2% 2% 1% 2% 2%
Starnews 1% 0.0% 2% 1% 0.7%
Zeenews 0.7% 2% 1% 1% 2%
CNBC 0.8% 3% 0.1% 0.8% 1%
Dinamalar 1% 0.0% 0.1% 0.8% 0.9%
Midday 0.8% 0.0% 0.0% 0.6% 0.2%
Hindustantimes 0.6% 2% 0.0% 0.5% 0.7%
Moneycontrol 0.7% 0.0% 0.0% 0.5% 0.5%
Hinduonnet 0.8% 0.1% 0.1% 0.5% 0.3%
Jagran 0.1% 2% 0.5% 0.4% 1%
Times 0.7% 0.4% 0.1% 0.4% 0.6%
Economictimes 0.3% 0.0% 0.6% 0.4% 0.4%
Esakal 0.1% 0.0% 0.2% 0.1% 0.3%
Webduniya 0.2% 0.2% 0.0% 0.1% 0.1%
DD News 0.0% 0.0% 0.1% 0.0% 0.6%
Others 9% 7% 6% 7% 9%

144
Table 65: Preferred website for friendship/dating

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 556 82 371 1,081 7,084
Orkut 26% 18% 50% 34% 36%
Yahoo 28% 48% 25% 29% 23%
Google 12% 7% 5% 9% 8%
Rediff 9% 5% 3% 6% 7%
Fropper 3% 2% 4% 3% 3%
Tagged 2% 5% 2% 2% 1%
Friendship 2% 0.1% 2% 2% 0.9%
Friends 1% 2% 1% 1% 1%
Hi5 0.7% 4% 1% 1% 2%
Batchmates 1% 1% 0.0% 0.8% 0.4%
MSN 1% 0.0% 0.2% 0.7% 1%
Indiatimes 1% 0.4% 0.0% 0.6% 2%
Date 0.9% 0.3% 0.2% 0.5% 2%
Friendfinder 0.7% 0.0% 0.0% 0.4% 2%
Friendster 0.5% 0.3% 0.0% 0.3% 0.3%
Desimartini 0.0% 2% 0.0% 0.2% 0.5%
Adultfriendfinder 0.0% 0.0% 0.0% 0.0% 2%
Sify 0.0% 0.0% 0.0% 0.0% 0.5%
Match 0.0% 0.0% 0.0% 0.0% 0.2%
Others 12% 4% 6% 9% 9%

145
Table 66: Preferred website for music

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 735 149 495 1,490 8,142
Raaga 22% 20% 20% 21% 22%
Yahoo 9% 14% 10% 11% 10%
Google 8% 9% 11% 9% 7%
Cooltoad 5% 2% 7% 5% 5%
Musicindiaonline 7% 8% 2% 5% 4%
Music 7% 4% 3% 5% 4%
Youtube 3% 2% 5% 4% 2%
Tamilsongs 2% 5% 2% 2% 2%
Rediff 3% 3% 1% 2% 3%
Livewire 2% 4% 1% 2% 1%
Dishant 1% 0.0% 3% 2% 1%
Mtv 2% 0.5% 0.7% 1% 1%
Indiafm 3% 0.0% 0.5% 1% 0.9%
Musiconline 2% 1% 1% 1% 0.7%
Bollywoodmusic 1% 1% 0.8% 1% 0.9%
Mp3 1% 0.0% 2% 1% 3%
Smashits 0.2% 3% 2% 1% 2%
Apniisp 0.4% 0.1% 3% 1% 1%
Sify 1% 0.6% 0.8% 1% 0.9%
Andhravilas 0.6% 3% 1% 1% 0.9%
Papuyaar 0.7% 0.1% 1% 0.9% 2%
Indiatimes 2% 0.9% 0.0% 0.9% 1%
Songs 0.2% 0.0% 1% 0.6% 1%
Pz10 0.8% 0.0% 0.3% 0.5% 1%
Emusic 0.3% 0.3% 0.9% 0.5% 0.9%
Bollyexpress 0.0% 0.0% 1% 0.5% 0.8%
123music 0.7% 0.0% 0.5% 0.5% 0.8%
Bollyfm 0.5% 0.6% 0.5% 0.5% 0.7%
Funmaza 0.0% 0.1% 1% 0.5% 0.7%
MSN 1% 0.0% 0.0% 0.5% 0.5%
Indianmusic 0.4% 0.2% 0.3% 0.4% 0.5%
Musicmazaa 0.6% 0.0% 0.5% 0.4% 0.3%
Desimusic 0.7% 0.0% 0.2% 0.4% 0.3%
Okesite 0.2% 1% 0.2% 0.3% 0.7%
Realplayer 0.3% 0.0% 0.0% 0.3% 0.5%
Mag4U 0.3% 0.0% 0.4% 0.3% 0.4%
Timesmusic 0.5% 0.2% 0.0% 0.2% 0.4%
Musicworld 0.2% 0.0% 0.2% 0.2% 0.3%
Downloads 0.2% 0.2% 0.0% 0.1% 0.5%
Itunes 0.1% 0.5% 0.0% 0.1% 0.4%
Telgusongs 0.1% 0.4% 0.0% 0.1% 0.3%
Tamilmp3world 0.3% 0.0% 0.0% 0.1% 0.3%
Radiomirchi 0.2% 0.0% 0.0% 0.1% 0.3%
Sonymusic 0.2% 0.0% 0.0% 0.1% 0.2%
Desiweb 0.3% 0.0% 0.0% 0.1% 0.1%
Others 11% 14% 14% 13% 13%

146
Table 67: Preferred info search engine - local language

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 336 55 150 586 3,853
Google 74% 67% 76% 74% 74%
Manoramaonline 3% 13% 0.2% 3% 2%
Kerala 4% 0.0% 0.0% 2% 1%
Webduniya 0.8% 11% 0.0% 2% 1%
Webulagam 1% 0.0% 1% 1% 0.8%
Chennaionline 1% 3% 0.0% 1% 0.6%
Guruji 2% 0.0% 0.0% 0.9% 2%
Eenadu 0.6% 0.0% 1% 0.7% 1%
MSN 1% 0.0% 0.0% 0.6% 0.8%
Khoj 0.3% 0.0% 1% 0.5% 1%
Jagran 0.1% 0.0% 0.0% 0.0% 0.5%
Others 12% 6% 20% 14% 15%

Table 68: Preferred website for real estate

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 496 88 159 801 5,129
Google 21% 11% 28% 21% 17%
Yahoo 13% 14% 19% 16% 14%
Magicbricks 13% 28% 8% 13% 14%
Realestates 9% 9% 14% 10% 10%
99acres 8% 12% 3% 7% 10%
Rediff 8% 7% 3% 7% 7%
Indiaproperty 6% 10% 0.6% 5% 5%
Property 3% 5% 0.1% 3% 3%
Manoramaonline 3% 0.0% 0.1% 2% 0.5%
Sulekha 2% 2% 0.0% 1% 1%
MSN 1% 0.0% 0.0% 0.7% 0.5%
Indiatimes 0.4% 0.8% 0.6% 0.4% 2%
Keralarealestate 0.3% 2% 0.0% 0.4% 0.3%
Sify 0.6% 0.0% 0.0% 0.3% 1%
Indiabulls 0.3% 0.0% 0.0% 0.2% 0.4%
Chennaionline 0.3% 0.7% 0.0% 0.2% 0.4%
NDTV 0.0% 0.0% 0.4% 0.1% 0.3%
Realtor 0.0% 0.0% 0.0% 0.0% 0.4%
Others 12% 0.8% 23% 12% 12%

147
Table 69: Preferred info search engine - English

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 674 133 324 1,253 7,874
Google 73% 70% 74% 72% 75%
Yahoo 9% 17% 8% 10% 10%
English 4% 5% 1% 3% 3%
Rediff 3% 1% 2% 2% 2%
Wikipedia 2% 3% 2% 2% 1%
MSN 2% 0.1% 0.6% 2% 1%
Dictionary 0.9% 0.3% 2% 1% 1%
Altavista 0.0% 2% 2% 0.7% 0.3%
BBC 0.4% 0.0% 0.0% 0.2% 0.5%
Timesofindia 0.1% 0.0% 0.5% 0.2% 0.3%
Sify 0.2% 0.3% 0.0% 0.1% 0.4%
Indiatimes 0.0% 0.0% 0.0% 0.0% 0.5%
Others 6% 3% 8% 6% 5%

Table 70: Preferred website for instant messaging

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 813 168 506 1,614 8,632
Yahoo 55% 77% 67% 62% 63%
Google Talk 17% 9% 16% 16% 14%
Rediffbol 12% 6% 7% 9% 10%
MSN 11% 5% 2% 7% 5%
Orkut 1% 2% 5% 3% 3%
Meebo 0.8% 0.0% 3% 1% 1%
Skype 1% 0.1% 0.0% 1% 0.6%
AIM 0.7% 0.0% 0.0% 0.3% 0.3%
Indiatimes 0.2% 0.0% 0.0% 0.1% 0.4%
Others 0.9% 0.9% 0.2% 0.7% 3%

148
Table 71: Preferred website for social networking/communities

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 428 71 305 865 5,227
Orkut 63% 53% 74% 67% 64%
Yahoo 13% 31% 17% 17% 16%
MSN 3% 2% 0.4% 2% 1%
Communities 3% 2% 0.3% 1% 1%
Ryze 2% 0.9% 0.3% 0.9% 0.3%
Tagged 1% 0.0% 0.0% 0.6% 0.4%
Fropper 0.9% 0.0% 0.2% 0.6% 0.4%
Hi5 0.0% 0.9% 1% 0.5% 0.9%
Bharatstudent 0.0% 0.0% 0.3% 0.1% 0.4%
Friends 0.0% 0.0% 0.0% 0.0% 1%
Myspace 0.0% 0.0% 0.0% 0.0% 0.6%
Linkedin 0.1% 0.0% 0.0% 0.0% 0.3%
Others 15% 11% 6% 10% 14%

149
Table 72: Preferred website for astrology

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 734 139 379 1,360 6,357
Yahoo 23% 11% 35% 26% 22%
Astrology 19% 20% 20% 19% 19%
Google 8% 10% 10% 9% 11%
Rediff 8% 10% 3% 7% 9%
Indiatimes astrospeak 9% 9% 3% 7% 8%
Horoscope 3% 0.0% 3% 3% 2%
Sarafreder 2% 2% 3% 2% 3%
MSN 2% 3% 2% 2% 3%
Ivillage 1% 5% 0.8% 2% 0.8%
Astrolife 1% 3% 2% 2% 2%
Sify 0.7% 3% 2% 1% 3%
Santabanta 0.5% 1% 3% 1% 0.7%
Astrogyan 0.7% 1% 2% 1% 0.8%
Manoramaonline 2% 0.0% 0.0% 1% 0.4%
Astrocenter 1% 0.0% 1% 0.9% 0.6%
Astroyogi 0.9% 0.9% 0.6% 0.8% 0.8%
Paramdhaam 1% 0.0% 0.6% 0.8% 0.5%
Indya 0.0% 2% 1% 0.8% 0.5%
Indianastrology 0.4% 0.5% 1% 0.7% 0.8%
Astroindia 0.0% 0.3% 2% 0.7% 0.5%
Webulagam 0.5% 0.3% 0.2% 0.7% 0.4%
Bejandaruwalla 0.1% 4% 0.0% 0.6% 0.6%
Astrologyzone 0.9% 0.0% 0.1% 0.5% 0.4%
Tarot 0.5% 0.0% 0.0% 0.5% 0.3%
Timesofindia 0.4% 0.1% 0.0% 0.2% 0.6%
Astroworld 0.0% 1% 0.1% 0.2% 0.3%
Webduniya 0.1% 0.0% 0.0% 0.1% 0.6%
Kundli 0.2% 0.0% 0.2% 0.1% 0.2%
Ganeshaspeaks 0.0% 0.0% 0.1% 0.0% 0.3%
Cyberastro 0.0% 0.0% 0.0% 0.0% 0.3%
Jagran 0.0% 0.0% 0.0% 0.0% 0.2%
Others 12% 12% 4% 10% 9%

150
Table 73: Preferred website for online learning/education

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 673 121 424 1,310 6,571
Google 43% 43% 49% 46% 34%
Yahoo 6% 12% 10% 9% 10%
Wikipedia 3% 3% 8% 5% 6%
Rediff 5% 1% 2% 3% 4%
Education 3% 3% 0.5% 2% 3%
ICFAI 3% 2% 0.1% 2% 1%
IGNOU 2% 1% 0.7% 1% 1%
Onlineeducation 2% 0.5% 0.3% 1% 0.8%
W3schools 2% 0.0% 0.9% 1% 2%
Annauniversity 0.7% 2% 0.2% 0.9% 0.8%
Indiatimes 0.7% 1% 1% 0.8% 1%
MSN 1% 2% 0.3% 0.8% 1%
BBC 1% 0.5% 0.0% 0.8% 0.5%
Learning 1% 0.0% 0.0% 0.7% 0.5%
Onlinelearning 0.9% 0.0% 0.0% 0.6% 1%
Howstuffworks 1% 0.0% 0.0% 0.6% 0.6%
Pubmed 0.8% 0.0% 0.0% 0.5% 0.5%
Britishcouncil 0.1% 0.2% 1% 0.5% 0.4%
Answers 0.0% 0.0% 1% 0.5% 0.4%
Ebizel 0.1% 0.0% 0.8% 0.4% 1%
CBSE 0.3% 0.2% 0.7% 0.4% 1%
Goiit 0.0% 0.0% 1% 0.4% 0.5%
Symbiosis 0.8% 0.0% 0.0% 0.4% 0.4%
Worldwidelearn 0.0% 0.0% 1% 0.4% 0.3%
Freshersworld 0.1% 0.0% 0.9% 0.3% 0.5%
NCERT 0.1% 0.2% 0.5% 0.3% 0.3%
Microsoft 0.2% 0.0% 0.4% 0.2% 0.9%
Dewsoftoverseas 0.3% 0.2% 0.0% 0.2% 0.5%
Gurukul 0.4% 0.0% 0.0% 0.2% 0.4%
Mit.edu 0.5% 0.0% 0.0% 0.2% 0.2%
English 0.3% 0.0% 0.0% 0.2% 0.2%
ICAI 0.1% 0.0% 0.2% 0.1% 0.5%
Others 21% 26% 19% 20% 24%

151
Table 74: Preferred blog sites

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 134 26 77 259 1,853
Yahoo 26% 24% 8% 19% 18%
Blogger 16% 15% 24% 17% 11%
Rediff 15% 9% 16% 14% 10%
Blogspot 10% 7% 11% 14% 11%
Google 12% 12% 12% 12% 21%
Ibibo 8% 23% 13% 12% 10%
Hi5 3% 0.0% 8% 4% 2%
MSN 2% 0.0% 0.1% 3% 1%
Sulekha 2% 9% 0.0% 2% 0.7%
Mylot 0.2% 0.0% 5% 2% 1%
Mouthshut 1% 0.0% 0.2% 0.5% 1%
Indiatimes 0.5% 0.5% 0.2% 0.4% 2%
Myspace 0.0% 0.0% 1% 0.3% 0.7%
Fropper 0.1% 0.0% 0.8% 0.3% 0.3%
Tagged 0.5% 0.0% 0.0% 0.2% 2%
Monster 0.1% 0.0% 0.0% 0.1% 0.2%
Debonairblog 0.0% 0.0% 0.0% 0.0% 2%
Youtube 0.0% 0.0% 0.1% 0.0% 2%
TimesofIndia 0.0% 0.0% 0.0% 0.0% 0.4%
Others 3% 0.0% 0.0% 1% 2%

152
Table 75: Other language preferred for local language content

Language Working Women Housewives Women Student All Women All Internet Users
Sample Base 139 20 42 225 1,388
Tamil 19% 20% 29% 23% 19%
Marathi 28% 7% 9% 20% 12%
Malayalam 11% 5% 25% 14% 15%
Hindi 16% 24% 2% 13% 19%
Telugu 3% 32% 14% 10% 13%
Kannada 2% 1% 15% 5% 6%
Bengali 4% 0.0% 4% 5% 6%
Konkani 7% 0.0% 0.0% 4% 0.8%
Gujarati 2% 5% 0.0% 1% 3%
Oriya 0.3% 0.0% 2% 0.7% 1%
Urdu 0.0% 5% 0.0% 0.6% 0.7%
Punjabi 0.5% 0.0% 0.0% 0.3% 0.5%
Kanauji 0.5% 0.0% 0.0% 0.3% 0.1%
Assamese 0.3% 0.0% 0.0% 0.2% 0.1%
Awadhi 0.0% 0.0% 0.0% 0.0% 0.1%
Bhojpuri 0.0% 0.0% 0.0% 0.0% 0.1%
Bodo 0.0% 0.0% 0.0% 0.0% 0.1%
Maithili 0.0% 0.0% 0.0% 0.0% 0.1%
Manipuri 0.0% 0.0% 0.0% 0.0% 0.1%
Sanskrit 0.0% 0.0% 0.0% 0.0% 0.1%
Tulu 0.0% 0.0% 0.0% 0.0% 0.1%
Bundeli 0.0% 0.0% 0.0% 0.0% 0.0%
Haryanvi 0.0% 0.0% 0.0% 0.0% 0.0%
Kashmiri 0.0% 0.0% 0.0% 0.0% 0.0%
Marwari 0.0% 0.0% 0.0% 0.0% 0.0%
Santhali 0.0% 0.0% 0.0% 0.0% 0.0%
Others 6% 0.0% 0.0% 4% 2%

153
Table 76: Preferred website for checking local language content

Website Working Women Housewives Women Student All Women All Internet Users
Sample Base 139 20 42 225 1,388
Yahoo 12% 3% 17% 12% 8%
Google 14% 14% 4% 11% 12%
Webulagam 4% 12% 18% 9% 4%
Malayalamanorama 7% 9% 11% 9% 7%
Thinamalar 3% 3% 9% 7% 5%
Marathiworld 12% 0.8% 0.0% 6% 4%
Webduniya 4% 19% 0.5% 4% 4%
Vaartha 0.0% 0.0% 0.0% 3% 0.7%
Kumudam 2% 0.0% 5% 3% 1%
Matrubhumi 2% 0.0% 4% 2% 1%
Eeandu 1% 4% 3% 2% 7%
Esakal 2% 0.0% 2% 2% 3%
Rediff 3% 0.0% 0.4% 2% 3%
Dainikjagran 4% 0.0% 0.0% 2% 2%
Kannadaaudio 4% 0.0% 0.0% 2% 2%
Banglalive 0.0% 0.0% 2% 2% 2%
Dinakaran 0.0% 10% 0.0% 1% 0.6%
Sakal 0.0% 0.0% 3% 0.9% 0.7%
Maharashtratimes 2% 0.0% 0.0% 0.8% 0.3%
Tamilcinema 2% 0.0% 0.0% 0.7% 4%
Amarujala 1% 0.7% 0.0% 0.5% 0.9%
Dailythanthi 1% 0.0% 0.0% 0.5% 0.6%
bbchindi 0.4% 0.0% 0.0% 0.3% 0.7%
Jagran 0.2% 0.0% 0.2% 0.2% 3%
Gujratsamachar 0.3% 1% 0.0% 0.2% 1%
Anandabazaar 0.2% 0.0% 0.0% 0.1% 2%
Thatskannada 0.1% 0.0% 0.0% 0.1% 0.6%
Epatra 0.0% 0.0% 0.2% 0.1% 0.5%
Keralakaumudi 0.0% 0.0% 0.0% 0.0% 3%
Deepika 0.1% 0.0% 0.0% 0.0% 0.7%
Bhaskar 0.0% 0.0% 0.0% 0.0% 0.5%
Others 19% 23% 19% 18% 19%

154
Table 77: Most preferred TV channel

TV Channel Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,286 288 703 2,500 12,631
Star Plus 21% 29% 25% 22% 13%
Zee TV 10% 10% 7% 9% 3%
Sun TV 7% 11% 3% 6% 5%
Sony 5% 4% 6% 6% 4%
Discovery 4% 2% 6% 4% 7%
NDTV 4% 3% 2% 3% 5%
Star World 3% 3% 3% 3% 2%
M TV 1% 2% 5% 2% 3%
Star One 3% 3% 2% 2% 3%
HBO 2% 1% 2% 2% 4%
Star Movies 2% 2% 1% 2% 3%
Travel & Living 2% 1% 2% 2% 0.9%
Sun Music 3% 0.0% 1% 2% 0.8%
Aajtak 2% 1% 2% 2% 5%
Asianet 1% 3% 2% 2% 1%
TV 9 0.9% 2% 2% 1% 2%
Cartoon Network 1% 0.0% 2% 1% 1%
Gemini 2% 2% 0.3% 1% 0.9%
Zoom 0.5% 0.6% 3% 1% 0.9%
Surya TV 2% 0.4% 0.0% 1% 0.6%
DD 1 1% 0.7% 1% 1% 2%
Animal Planet 1% 0.0% 2% 1% 0.7%
SS Music 0.1% 0.0% 1% 1% 0.4%
Ten Sports 1% 0.0% 1% 1% 3%
E TV 0.8% 0.8% 1% 1% 1%
Pogo 1% 0.0% 1% 1% 0.9%
Disney Channel 0.8% 0.5% 2% 1% 0.6%
Vijaya TV 0.8% 0.6% 0.9% 0.9% 0.7%
CNBC 1% 0.3% 0.2% 0.8% 2%
Sab TV 0.7% 2% 0.7% 0.8% 1%
Any Music Channel 0.4% 2% 1% 0.8% 0.4%
CNN IBN 1% 0.5% 0.3% 0.7% 2%
Star News 0.7% 0.5% 0.0% 0.7% 1%
BBC 0.7% 0.1% 0.5% 0.6% 0.8%
Etv Kannada 0.5% 2% 0.3% 0.6% 0.4%
Zee Marathi 1% 0.3% 0.0% 0.6% 0.3%
National Geographic 0.6% 0.1% 0.4% 0.5% 2%
V Channel 0.2% 0.0% 1% 0.5% 0.3%
Sahara One 0.6% 0.0% 0.4% 0.4% 0.4%
Udaya TV 0.2% 0.0% 0.6% 0.4% 0.3%
Kiran TV 0.9% 0.0% 0.0% 0.4% 0.1%
AXN 0.1% 0.0% 0.7% 0.3% 1%
Star Sports 0.1% 2% 0.0% 0.3% 0.8%
Any News Channel 0.5% 0.3% 0.1% 0.3% 0.4%
Zee News 0.2% 0.8% 0.1% 0.3% 0.4%
NDTV24*7 0.6% 0.0% 0.1% 0.3% 0.3%

155
TV Channel Working Women Housewives Women Student All Women All Internet Users
God 0.0% 0.1% 0.8% 0.3% 0.1%
Zee Café 0.2% 0.7% 0.3% 0.3% 0.1%
Star Utsav 0.4% 0.0% 0.2% 0.3% 0.1%
Hungama TV 0.0% 0.0% 0.7% 0.3% 0.1%
History Channel 0.4% 0.1% 0.0% 0.2% 0.5%
Set Max 0.5% 0.0% 0.0% 0.2% 0.5%
India TV 0.3% 0.0% 0.2% 0.2% 0.4%
Dd News 0.3% 0.0% 0.0% 0.2% 0.3%
Zee Music 0.0% 0.0% 0.3% 0.2% 0.3%
Times Now 0.4% 0.5% 0.0% 0.2% 0.3%
Headlines Today 0.1% 0.6% 0.0% 0.2% 0.2%
Alfa Marathi 0.4% 0.0% 0.1% 0.2% 0.1%
Sahara TV 0.0% 1% 0.0% 0.2% 0.0%
ESPN 0.1% 0.0% 0.1% 0.1% 3%
F TV 0.0% 0.6% 0.0% 0.1% 0.5%
Zee Cinema 0.1% 0.0% 0.1% 0.1% 0.5%
NDTV Profit 0.2% 0.0% 0.0% 0.1% 0.5%
Vh1 0.0% 0.0% 0.3% 0.1% 0.4%
Aawaz 0.0% 0.0% 0.0% 0.1% 0.2%
Animax 0.0% 0.0% 0.4% 0.1% 0.2%
Ibnlive 0.0% 0.1% 0.2% 0.1% 0.2%
Etv Marathi 0.1% 0.3% 0.0% 0.1% 0.1%
Star Anand 0.0% 0.0% 0.0% 0.1% 0.1%
Zee Business 0.3% 0.0% 0.0% 0.1% 0.1%
Local 0.2% 0.0% 0.0% 0.1% 0.1%
All Telugu 0.0% 0.5% 0.0% 0.1% 0.0%
Any Sports Channel 0.1% 0.0% 0.0% 0.0% 0.4%
Kairali TV 0.0% 0.0% 0.0% 0.0% 0.3%
Maa TV 0.0% 0.0% 0.0% 0.0% 0.3%
ETC 0.0% 0.0% 0.0% 0.0% 0.2%
Star Gold 0.1% 0.0% 0.0% 0.0% 0.2%
MH1 0.0% 0.0% 0.0% 0.0% 0.2%
Jetix 0.0% 0.0% 0.0% 0.0% 0.2%
Any Movie Channel 0.1% 0.0% 0.0% 0.0% 0.1%
B4U 0.0% 0.0% 0.1% 0.0% 0.1%
Etv Bangla 0.0% 0.1% 0.1% 0.0% 0.1%
Jaya TV 0.0% 0.0% 0.0% 0.0% 0.1%
Teja TV 0.0% 0.0% 0.0% 0.0% 0.1%
India Vision 0.0% 0.0% 0.0% 0.0% 0.1%
Hall Mark 0.0% 0.0% 0.1% 0.0% 0.1%
Aditya 0.0% 0.0% 0.0% 0.0% 0.0%
Astha 0.0% 0.0% 0.0% 0.0% 0.0%
K TV 0.0% 0.2% 0.0% 0.0% 0.0%
Raj TV 0.0% 0.0% 0.0% 0.0% 0.0%
Sanskar 0.1% 0.0% 0.0% 0.0% 0.0%
Zee English 0.0% 0.0% 0.0% 0.0% 0.0%
Zee Studio 0.1% 0.0% 0.0% 0.0% 0.0%
Nick 0.0% 0.0% 0.0% 0.0% 0.0%

156
TV Channel Working Women Housewives Women Student All Women All Internet Users
Sahara Samay 0.0% 0.0% 0.0% 0.0% 0.0%
Smile TV 0.0% 0.1% 0.0% 0.0% 0.0%
Zee Bangla 0.0% 0.0% 0.0% 0.0% 0.0%
Akasha Bangla 0.1% 0.0% 0.0% 0.0% 0.0%
Peace TV 0.0% 0.0% 0.0% 0.0% 0.0%
Zee Primier 0.0% 0.0% 0.0% 0.0% 0.0%
Set Pix 0.0% 0.0% 0.0% 0.0% 0.0%
Win Cable 0.0% 0.0% 0.0% 0.0% 0.0%
Others 2% 2% 3% 3% 1%

157
Table 78: Most preferred newspaper

Newspaper Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,308 292 703 2,526 12,762
The Times of India 31% 37% 37% 33% 35%
The Hindu 16% 17% 24% 20% 18%
The Hindustan Times 7% 6% 7% 7% 6%
Deccan Chronicle 3% 9% 3% 4% 4%
Malyalam Manorama 6% 0.9% 0.5% 4% 2%
Indian Express 4% 1% 3% 4% 3%
Eenadu 3% 3% 3% 3% 3%
The Telegraph 2% 2% 4% 3% 3%
The Tribune 2% 2% 2% 2% 2%
Mid Day 3% 3% 1% 2% 1%
DNA 2% 2% 2% 2% 1%
Deccan Herald 2% 5% 0.9% 2% 1%
The Economic Times 2% 0.0% 1% 1% 2%
Dainik Bhaskar 1% 0.2% 0.9% 1% 2%
Dainik Jagran 1% 2% 0.6% 1% 2%
Mumbai Mirror 1% 0.3% 2% 1% 0.9%
Gujrat Samachar 0.5% 0.4% 0.9% 0.8% 1%
Vijaya Times 2% 0.2% 0.0% 0.8% 0.3%
Dinakaran 0.5% 0.0% 0.6% 0.6% 0.4%
Dinamalar 0.4% 2% 0.1% 0.5% 1%
Vijay Karnataka 0.7% 0.0% 0.6% 0.5% 1%
Anand Bazar Patrika 0.5% 0.0% 0.6% 0.5% 0.8%
Divya Bhaskar 0.7% 0.1% 0.5% 0.5% 0.5%
Nav Hindi Times 0.8% 0.1% 0.1% 0.5% 0.4%
Mathrubhumi 0.3% 0.6% 0.6% 0.4% 0.6%
Amar Ujala 0.2% 0.0% 0.8% 0.4% 0.5%
Loksatta 0.7% 0.9% 0.0% 0.4% 0.4%
Maharashtra Times 0.7% 0.3% 0.0% 0.4% 0.2%
Daily Thanthi 0.4% 0.7% 0.2% 0.3% 0.6%
Lokmat 0.2% 0.0% 0.7% 0.3% 0.6%
Sakal 0.6% 0.2% 0.0% 0.3% 0.6%
Rajasthan Patrika 0.6% 0.0% 0.0% 0.3% 0.5%
Nav Bharat Times 0.3% 0.6% 0.1% 0.3% 0.3%
The Statesman 0.6% 0.0% 0.0% 0.3% 0.2%
Vartha 0.5% 0.0% 0.0% 0.3% 0.1%
Udayavani 0.3% 0.0% 0.1% 0.3% 0.1%
Business Line 0.3% 0.0% 0.1% 0.2% 0.3%
Prajavani 0.1% 0.0% 0.5% 0.2% 0.3%
Hitvada 0.1% 0.0% 0.3% 0.2% 0.2%
Nai Dunia 0.2% 0.7% 0.3% 0.2% 0.2%
Saamna 0.0% 1% 0.0% 0.2% 0.1%
Kannada praba 0.3% 0.0% 0.0% 0.2% 0.1%
Bangalore Times 0.3% 0.0% 0.0% 0.2% 0.1%
Sandesh 0.1% 0.3% 0.0% 0.1% 0.4%
Punjab Kesari 0.0% 0.0% 0.2% 0.1% 0.3%
Dharitri 0.1% 0.0% 0.0% 0.1% 0.1%

158
Newspaper Working Women Housewives Women Student All Women All Internet Users
Mumbai Samachar 0.2% 0.0% 0.0% 0.1% 0.1%
Asian Age 0.2% 0.0% 0.1% 0.1% 0.0%
india Today 0.0% 0.0% 0.2% 0.1% 0.0%
Kerala Kaumudi 0.0% 0.0% 0.0% 0.0% 0.2%
Andhra Jyoti 0.1% 0.0% 0.0% 0.0% 0.1%
Business Standard 0.0% 0.0% 0.0% 0.0% 0.1%
Dinamani 0.0% 0.0% 0.0% 0.0% 0.1%
Gulf News 0.0% 0.0% 0.0% 0.0% 0.1%
Prabhat Khabar 0.0% 0.0% 0.0% 0.0% 0.1%
Samaj 0.0% 0.0% 0.0% 0.0% 0.1%
Sambad 0.1% 0.0% 0.0% 0.0% 0.1%
Pratidin (Local) 0.0% 0.0% 0.0% 0.0% 0.1%
Employment News 0.0% 0.0% 0.0% 0.0% 0.0%
Financial Express 0.0% 0.0% 0.0% 0.0% 0.0%
Free Press Journal 0.0% 0.0% 0.0% 0.0% 0.0%
Jansatta 0.0% 0.0% 0.0% 0.0% 0.0%
Madhyamum 0.0% 0.0% 0.0% 0.0% 0.0%
Pudhari 0.0% 0.0% 0.0% 0.0% 0.0%
Rashtriya Sahara 0.0% 0.0% 0.0% 0.0% 0.0%
Sanmarg 0.0% 0.0% 0.0% 0.0% 0.0%
Siasat 0.0% 0.0% 0.0% 0.0% 0.0%
The Pioneer 0.0% 0.0% 0.0% 0.0% 0.0%
Vartaman 0.0% 0.1% 0.0% 0.0% 0.0%
Tarun Bharat (Marathi) 0.0% 0.0% 0.0% 0.0% 0.0%
Janshakti 0.0% 0.0% 0.0% 0.0% 0.0%
Aaj Kal 0.0% 0.0% 0.0% 0.0% 0.0%
Inquilab 0.0% 0.0% 0.0% 0.0% 0.0%
Greater Kashmir 0.0% 0.0% 0.0% 0.0% 0.0%
Sambad 0.1% 0.0% 0.0% 0.0% 0.0%
Mint 0.0% 0.0% 0.0% 0.0% 0.0%
Others 1% 0.5% 0.2% 0.6% 0.8%

159
Table 79: Most preferred magazine

Magazine Working Women Housewives Women Student All Women All Internet Users
Sample Base 1,083 250 572 2,084 10,515
Femina 14% 14% 9% 14% 4%
India Today 13% 15% 14% 13% 23%
Reader's Digest 8% 9% 13% 10% 7%
Women's Era 10% 11% 4% 8% 2%
Film Fare 3% 3% 9% 5% 3%
Vanita 6% 4% 1% 5% 1%
The Week 3% 1% 3% 3% 5%
Star Dust 0.7% 0.7% 8% 3% 2%
Grihshobha 4% 0.6% 2% 3% 0.9%
Cosmopolitan 3% 4% 2% 3% 0.8%
Outlook 2% 4% 2% 2% 4%
Competition Success Review 1% 0.0% 5% 2% 1%
Swathi 2% 3% 2% 2% 2%
Sports Star 3% 0.0% 2% 2% 4%
Meri Saheli 2% 3% 0.7% 2% 0.5%
Kumudham 2% 4% 0.4% 2% 1%
Good House Keeping 2% 3% 0.0% 1% 0.3%
Business World 1% 0.0% 1% 1% 2%
Ananda Vikatan 0.6% 3% 0.4% 0.9% 1%
Aval Vikatan 0.8% 2% 0.2% 0.8% 0.2%
Business Today 0.4% 0.8% 1% 0.7% 2%
Fortune India 1% 0.0% 0.2% 0.7% 0.7%
Inside Outside 1% 0.7% 0.1% 0.7% 0.3%
Digit 0.3% 0.0% 1% 0.5% 3%
Electronics For You 0.5% 0.0% 0.9% 0.5% 1%
Cricket Samrat 0.3% 0.0% 0.8% 0.5% 0.6%
Brunch 0.0% 0.0% 2% 0.5% 0.3%
Sananda 0.3% 0.1% 1% 0.5% 0.3%
Chitralekha 0.3% 0.5% 0.7% 0.4% 0.7%
National Geographic 0.7% 0.7% 0.0% 0.4% 0.6%
Time 0.2% 0.0% 0.5% 0.4% 0.6%
Health 0.3% 0.4% 0.8% 0.4% 0.5%
Abhiyan 0.8% 0.5% 0.0% 0.4% 0.2%
Aha Zindagi 0.4% 0.9% 0.2% 0.4% 0.2%
Manorama 0.8% 0.0% 0.0% 0.4% 0.2%
Taranga 0.2% 2% 0.0% 0.4% 0.2%
India Times 0.0% 1% 0.5% 0.3% 0.8%
Business & Economy 0.6% 0.0% 0.1% 0.3% 0.5%
Today 0.5% 0.8% 0.0% 0.3% 0.5%
PC World 0.5% 0.0% 0.2% 0.3% 0.3%
Cineblitz 0.0% 2% 0.0% 0.3% 0.2%
Elle 0.0% 0.9% 0.6% 0.3% 0.1%
Lokprabha 0.1% 2% 0.0% 0.3% 0.1%
Savvy 0.5% 0.0% 0.0% 0.3% 0.1%
Autocar India 0.1% 0.0% 0.3% 0.2% 2%
Chip 0.2% 0.0% 0.5% 0.2% 2%

160
Magazine Working Women Housewives Women Student All Women All Internet Users
Business India 0.5% 0.0% 0.0% 0.2% 0.7%
Computers Today 0.2% 0.0% 0.3% 0.2% 0.7%
Science Reporter 0.1% 0.0% 0.5% 0.2% 0.6%
Business Week 0.3% 0.0% 0.0% 0.2% 0.3%
Dalal Street 0.3% 0.0% 0.0% 0.2% 0.3%
Anandamela 0.0% 0.0% 0.6% 0.2% 0.2%
The Economist 0.1% 0.0% 0.0% 0.2% 0.2%
Graphiti 0.1% 0.0% 0.4% 0.2% 0.2%
Andra Jyoti 0.2% 0.0% 0.1% 0.2% 0.1%
Grihlakshmi 0.1% 1% 0.0% 0.2% 0.0%
Mathrubhumi 0.3% 0.0% 0.0% 0.2% 0.0%
Sakhi 0.1% 0.1% 0.3% 0.2% 0.0%
Wisdom 0.0% 0.0% 0.2% 0.1% 0.7%
PC Quest 0.3% 0.0% 0.0% 0.1% 0.6%
Outlook Money 0.1% 0.0% 0.0% 0.1% 0.4%
Sudha 0.1% 0.0% 0.0% 0.1% 0.3%
Desh 0.1% 0.0% 0.0% 0.1% 0.2%
Sarita 0.2% 0.0% 0.1% 0.1% 0.2%
Buzz 0.0% 0.0% 0.3% 0.1% 0.1%
Champak 0.0% 0.0% 0.4% 0.1% 0.1%
Frontline 0.2% 0.0% 0.0% 0.1% 0.1%
Society 0.1% 0.1% 0.0% 0.1% 0.1%
Saptahik Bartaman 0.3% 0.1% 0.0% 0.1% 0.1%
Chandamama 0.1% 0.0% 0.0% 0.1% 0.1%
Kadambini 0.1% 0.1% 0.0% 0.1% 0.0%
Saheli 0.0% 0.0% 0.2% 0.1% 0.0%
Overdrive 0.0% 0.0% 0.0% 0.0% 0.6%
Gladrags 0.0% 0.1% 0.0% 0.0% 0.3%
Playboy 0.0% 0.0% 0.0% 0.0% 0.3%
Safari 0.0% 0.0% 0.0% 0.0% 0.3%
Capital Market 0.0% 0.0% 0.0% 0.0% 0.2%
Chronicle 0.0% 0.0% 0.0% 0.0% 0.2%
Data Quest 0.0% 0.1% 0.0% 0.0% 0.2%
Debonair 0.0% 0.0% 0.0% 0.0% 0.2%
Junior Vikatan 0.0% 0.0% 0.0% 0.0% 0.2%
Linux For You 0.0% 0.0% 0.0% 0.0% 0.2%
Maxim 0.0% 0.0% 0.0% 0.0% 0.2%
Auto India 0.0% 0.0% 0.0% 0.0% 0.1%
Better Photography 0.0% 0.0% 0.0% 0.0% 0.1%
Deccan Chronicle 0.0% 0.0% 0.1% 0.0% 0.1%
Saptahik Sakal 0.0% 0.0% 0.0% 0.0% 0.1%
Saras Salil 0.0% 0.0% 0.0% 0.0% 0.1%
Top Gear 0.0% 0.0% 0.0% 0.0% 0.1%
Living Digital 0.1% 0.0% 0.0% 0.0% 0.1%
Money life 0.1% 0.0% 0.0% 0.0% 0.1%
Animation Reporter 0.0% 0.0% 0.0% 0.0% 0.1%
Nirogadhaam 0.0% 0.0% 0.0% 0.0% 0.1%
Automobiles 0.0% 0.0% 0.0% 0.0% 0.1%

161
Magazine Working Women Housewives Women Student All Women All Internet Users
Bikes 0.0% 0.0% 0.2% 0.0% 0.1%
Business Standard 0.0% 0.0% 0.0% 0.0% 0.1%
Anandalok 0.0% 0.0% 0.0% 0.0% 0.0%
Business Times 0.0% 0.0% 0.0% 0.0% 0.0%
Developer IQ 0.0% 0.0% 0.0% 0.0% 0.0%
Outlook Traveller 0.0% 0.0% 0.0% 0.0% 0.0%
Pratiyogita Darpan 0.0% 0.0% 0.0% 0.0% 0.0%
Mans World 0.0% 0.0% 0.0% 0.0% 0.0%
Kurukshetra 0.0% 0.0% 0.0% 0.0% 0.0%
Auto World 0.0% 0.0% 0.0% 0.0% 0.0%
Economical Times 0.0% 0.0% 0.0% 0.0% 0.0%
Others 6% 3% 8% 6% 7%

Table 80: Most preferred radio channel

Radio Channel Working Women Housewives Women Student All Women All Internet Users
Sample Base 826 171 473 1,580 8,205
Radio Mirchi 36% 48% 32% 37% 38%
Red FM 15% 7% 12% 13% 12%
Radio City 10% 11% 13% 11% 11%
AIR 13% 4% 8% 10% 11%
AIR FM GOLD 6% 11% 5% 7% 5%
Suryan FM 5% 3% 7% 6% 6%
Big FM 4% 5% 6% 5% 5%
AIR FM RAINBOW 2% 1% 8% 4% 4%
Fever FM 3% 4% 3% 3% 3%
World Space 2% 2% 0.7% 2% 2%
Go FM 1% 0.2% 1% 1% 0.8%
Power FM 0.0% 0.1% 2% 0.8% 0.8%
BBC 1% 2% 0.0% 0.7% 1%
Amar FM 0.0% 0.1% 1% 0.4% 0.3%
Hum FM 0.0% 0.0% 0.0% 0.0% 0.0%
Others 3% 0.8% 0.6% 2% 1%

162
Table 81: Top of mind recall for brands

TOM Brand Working Women Housewives Women Student All Women All Internet Users
Sample Base 2,375 490 1,210 4,462 24,288
Nokia 6% 2% 8% 6% 7%
Sony 6% 10% 4% 5% 8%
LG 5% 7% 4% 5% 4%
Tata 5% 4% 3% 4% 5%
Lakme 3% 3% 4% 4% 0.7%
HLL 4% 3% 3% 3% 3%
Samsung 3% 6% 3% 3% 2%
Godrej 3% 3% 1% 3% 2%
Colgate 3% 5% 0.6% 2% 3%
Nike 2% 1% 4% 2% 3%
Reliance 2% 1% 2% 2% 3%
Google 2% 0.9% 3% 2% 1%
Adidas 2% 1% 2% 2% 2%
Levis 2% 1% 2% 2% 0.9%
Cadbury 1% 2% 2% 2% 0.6%
Pepsi 1% 0.4% 2% 1% 2%
Whirlpool 1% 2% 0.8% 1% 0.4%
Raymonds 1% 1% 1% 1% 1%
Johnson & Johnson 1% 2% 0.9% 1% 0.3%
Garnier 0.8% 2% 2% 1% 0.3%
Maruti 1% 1% 0.3% 1% 2%
Reebok 1% 0.8% 1% 1% 1%
Philips 1% 1% 1% 1% 1%
L`Oreal 0.8% 1% 1% 1% 0.2%
BPL 1% 1% 0.6% 0.9% 0.6%
Nestle 0.9% 0.7% 0.9% 0.9% 0.4%
Ponds 1% 1% 0.8% 0.9% 0.3%
HP 1% 0.6% 0.2% 0.8% 1%
IBM 1% 0.0% 0.2% 0.8% 1%
Videocon 0.7% 2% 0.7% 0.8% 0.7%
Microsoft 0.5% 0.1% 1% 0.7% 2%
Coca Cola 0.6% 0.8% 0.8% 0.7% 1%
Honda 0.8% 0.5% 0.4% 0.7% 0.8%
Amul 0.7% 1% 0.5% 0.7% 0.7%
Britannia 0.5% 0.5% 0.5% 0.7% 0.6%
Airtel 0.7% 0.5% 0.6% 0.6% 0.9%
Wipro 0.6% 0.4% 0.8% 0.6% 0.6%
BSNL 0.5% 0.0% 0.5% 0.6% 0.4%
Motorola 0.5% 0.2% 1% 0.6% 0.4%
Titan 0.5% 0.6% 0.5% 0.6% 0.4%
Amway 0.3% 1% 0.9% 0.6% 0.3%
Revlon 0.5% 0.5% 1% 0.6% 0.1%
Bajaj 0.5% 0.6% 0.8% 0.5% 1%
Intel 0.6% 0.1% 0.5% 0.5% 0.9%
Onida 0.7% 0.8% 0.1% 0.5% 0.7%
Compaq 0.6% 0.0% 0.4% 0.5% 0.5%

163
TOM Brand Working Women Housewives Women Student All Women All Internet Users
HCL 0.4% 0.0% 1% 0.5% 0.5%
Lee 0.5% 0.3% 0.5% 0.5% 0.5%
Dabur 0.4% 0.0% 0.7% 0.5% 0.4%
Surf 0.4% 1% 0.2% 0.5% 0.4%
Fair & Lovely 0.5% 0.2% 0.8% 0.5% 0.1%
Mercedes 0.3% 1% 0.3% 0.4% 0.5%
Peter England 0.3% 0.7% 0.2% 0.4% 0.4%
Pantaloon 0.4% 0.5% 0.4% 0.4% 0.3%
Horlicks 0.8% 0.0% 0.1% 0.4% 0.2%
Provogue 0.3% 0.0% 0.6% 0.4% 0.2%
Sony Ericsson 0.1% 0.1% 1% 0.3% 0.5%
Bata 0.3% 0.2% 0.1% 0.3% 0.4%
Parle 0.3% 0.5% 0.4% 0.3% 0.4%
Dell 0.5% 0.1% 0.1% 0.3% 0.3%
Hyundai 0.5% 0.1% 0.1% 0.3% 0.3%
Lenovo 0.3% 0.2% 0.3% 0.3% 0.3%
ISI 0.4% 0.0% 0.2% 0.3% 0.2%
Pepe 0.1% 0.5% 0.6% 0.3% 0.2%
Wills 0.1% 1% 0.4% 0.3% 0.2%
P&G 0.3% 0.7% 0.1% 0.3% 0.1%
Ray Ban 0.1% 0.0% 0.7% 0.3% 0.1%
Hero Honda 0.2% 0.0% 0.2% 0.2% 1%
Apple 0.0% 0.0% 0.5% 0.2% 0.4%
Kingfisher 0.3% 0.0% 0.1% 0.2% 0.3%
Toyota 0.3% 0.3% 0.2% 0.2% 0.3%
Hutch 0.4% 0.1% 0.0% 0.2% 0.2%
John Players 0.1% 0.0% 0.4% 0.2% 0.2%
Lux 0.2% 0.3% 0.1% 0.2% 0.2%
Allen Solly 0.3% 0.1% 0.0% 0.2% 0.1%
Gucci 0.2% 0.0% 0.5% 0.2% 0.1%
IFB 0.2% 0.7% 0.1% 0.2% 0.1%
Koutons 0.1% 0.0% 0.5% 0.2% 0.1%
Louis Phillip 0.1% 0.8% 0.1% 0.2% 0.1%
Maggi 0.3% 0.0% 0.1% 0.2% 0.1%
Tata Tea 0.3% 0.0% 0.0% 0.2% 0.1%
ICICI 0.1% 0.0% 0.0% 0.1% 0.4%
ITC 0.0% 0.0% 0.3% 0.1% 0.3%
Yamaha 0.1% 0.0% 0.1% 0.1% 0.3%
Brooke Bond 0.0% 0.2% 0.3% 0.1% 0.2%
Denim 0.0% 0.0% 0.4% 0.1% 0.2%
Infosys 0.1% 0.0% 0.1% 0.1% 0.2%
Killer 0.1% 0.0% 0.0% 0.1% 0.2%
Lifebuoy 0.0% 0.0% 0.1% 0.1% 0.2%
Suzuki 0.1% 0.4% 0.2% 0.1% 0.2%
Pepsodent 0.1% 0.0% 0.1% 0.1% 0.2%
Spykar 0.0% 0.0% 0.3% 0.1% 0.2%
Thums Up 0.0% 0.0% 0.1% 0.1% 0.2%
TVS 0.1% 0.0% 0.3% 0.1% 0.2%

164
TOM Brand Working Women Housewives Women Student All Women All Internet Users
Woodland 0.1% 0.2% 0.3% 0.1% 0.2%
Arrow 0.2% 0.0% 0.0% 0.1% 0.1%
Kodak 0.2% 0.0% 0.0% 0.1% 0.1%
LIC 0.0% 0.1% 0.0% 0.1% 0.1%
Mahindra & Mahindra 0.0% 0.0% 0.1% 0.1% 0.1%
Panasonic 0.1% 0.2% 0.0% 0.1% 0.1%
Park Avenue 0.2% 0.1% 0.1% 0.1% 0.1%
Parker 0.0% 0.0% 0.3% 0.1% 0.1%
Rediff 0.3% 0.0% 0.0% 0.1% 0.1%
Taj 0.1% 0.2% 0.0% 0.1% 0.1%
Tata Indicom 0.2% 0.0% 0.0% 0.1% 0.1%
Times of India 0.2% 0.2% 0.0% 0.1% 0.1%
Versace 0.0% 0.0% 0.3% 0.1% 0.1%
VIP 0.2% 0.0% 0.0% 0.1% 0.1%
Yahoo 0.1% 0.1% 0.0% 0.1% 0.1%
L&T 0.1% 0.0% 0.0% 0.1% 0.1%
Lays 0.1% 0.1% 0.1% 0.1% 0.1%
Sansui 0.1% 0.2% 0.1% 0.1% 0.1%
Chevrolet 0.0% 0.6% 0.1% 0.1% 0.0%
Mark & Spencer 0.1% 0.0% 0.1% 0.1% 0.0%
Pears 0.1% 0.0% 0.0% 0.1% 0.0%
Red Label 0.1% 0.0% 0.1% 0.1% 0.0%
Reid & Taylor 0.0% 0.2% 0.1% 0.1% 0.0%
Tanishq 0.2% 0.0% 0.0% 0.1% 0.0%
Voltas 0.0% 0.0% 0.2% 0.1% 0.0%
Liberty 0.1% 0.0% 0.0% 0.1% 0.0%
BMW 0.0% 0.2% 0.1% 0.0% 0.2%
Canon 0.0% 0.0% 0.0% 0.0% 0.2%
Close Up 0.0% 0.1% 0.0% 0.0% 0.2%
Dettol 0.0% 0.0% 0.0% 0.0% 0.1%
Ferrari 0.0% 0.0% 0.1% 0.0% 0.1%
Fevicol 0.0% 0.0% 0.0% 0.0% 0.1%
Ford 0.1% 0.0% 0.0% 0.0% 0.1%
Gillette 0.0% 0.0% 0.0% 0.0% 0.1%
Gold Flake 0.0% 0.0% 0.0% 0.0% 0.1%
Hamam 0.0% 0.0% 0.0% 0.0% 0.1%
Honda City 0.1% 0.0% 0.0% 0.0% 0.1%
Mcdonald 0.0% 0.0% 0.0% 0.0% 0.1%
MRF 0.0% 0.0% 0.2% 0.0% 0.1%
Nescafe 0.1% 0.1% 0.0% 0.0% 0.1%
Nirma 0.0% 0.0% 0.0% 0.0% 0.1%
Rin 0.0% 0.0% 0.0% 0.0% 0.1%
Rolex 0.0% 0.0% 0.0% 0.0% 0.1%
Santro 0.0% 0.0% 0.1% 0.0% 0.1%
Sify 0.0% 0.0% 0.0% 0.0% 0.1%
Skoda 0.0% 0.0% 0.0% 0.0% 0.1%
Van Huesen 0.0% 0.0% 0.1% 0.0% 0.1%
Zodiac 0.0% 0.0% 0.0% 0.0% 0.1%

165
TOM Brand Working Women Housewives Women Student All Women All Internet Users
Acer 0.0% 0.0% 0.1% 0.0% 0.1%
Axe 0.0% 0.0% 0.1% 0.0% 0.1%
Idea 0.0% 0.0% 0.1% 0.0% 0.1%
Ranbaxy 0.1% 0.0% 0.0% 0.0% 0.1%
Sahara 0.0% 0.0% 0.0% 0.0% 0.1%
TCS 0.0% 0.0% 0.0% 0.0% 0.1%
Armani 0.1% 0.0% 0.0% 0.0% 0.0%
Citi Bank 0.0% 0.0% 0.0% 0.0% 0.0%
GE 0.0% 0.1% 0.0% 0.0% 0.0%
HDFC 0.0% 0.0% 0.0% 0.0% 0.0%
NIIT 0.0% 0.0% 0.0% 0.0% 0.0%
SBI 0.1% 0.0% 0.0% 0.0% 0.0%
Scorpio 0.0% 0.0% 0.0% 0.0% 0.0%
Siemens 0.0% 0.3% 0.0% 0.0% 0.0%
Tata Indica 0.0% 0.0% 0.0% 0.0% 0.0%
Tata Motors 0.0% 0.0% 0.0% 0.0% 0.0%
VSNL 0.0% 0.0% 0.0% 0.0% 0.0%
Glaxo 0.0% 0.0% 0.1% 0.0% 0.0%
HSBC 0.0% 0.0% 0.0% 0.0% 0.0%
MTNL 0.0% 0.0% 0.0% 0.0% 0.0%
Satyam 0.0% 0.0% 0.0% 0.0% 0.0%
Others 14% 11% 14% 14% 14%

166
Appendix

167
Table 81: City type classification by market size

REGIONS
North South East West
Delhi Bangalore Kolkata Ahmadabad
Metros Chennai Mumbai
Coimbatore Pune
Hyderabad Surat

Faridabad Kochi Asansol Bhopal


Jaipur Madurai Thane
Urban Kanpur Indore
CITY TYPE BY MARKET SIZE 1

Lucknow Nagpur
Uptowns
Ludhiana Vadodara
Patna

Amritsar Thiruvanathapuram Guwahati Aurangabad


Chandigarh Tiruchirapalli Goa
Emerging Dhanbad Vijayavada Jabalpur
Towns Ghaziabad Visakhapatanam Nashik
Rajkot
Agra Mangalore Bhubaneswar Solapur
Allahabad Mysore Cuttack Others from
Dehradun Secunderabad Raipur West India
Gurgaon Others from South Others from
Jodhpur India East India
Meerut
Others
Noida
Ranchi
Varanasi
Others from North
India

1
Above segmentation of Indian cities are basis their market size and not by the
population size. Market size of a city is calculated basis the total annual
household consumption expenditure of all household in that city/district. Total
household consumption includes all possible household goods and services that
a household usually spends on. For more details refer to ‘Market Skyline of
India 2006’ Reports published by Indicus Analytics.
168
Table 82: City type by population size vs. market size

POPULATION SIZE
Upto 1 Lakh 1-5 Lakhs 5-10 lakhs Above 10 Lakhs
Coimbatore Ahmadabad
Bangalore
Chennai
Metros Delhi & NCR
Hyderabad &
Secunderabad
Kolkata
Mumbai & Suburbs
Pune
Surat
Faridabad Assansol Indore Bhopal
Kochi Jaipur
Madurai Kanpur
Urban
Vadodara Lucknow
Uptowns Ludhiana
Nagpur
MARKET SIZE 2

Patna
Goa Amritsar Nashik
Aurangabad
Chandigarh
Dhanbad
Guwahati
Emerging
Jabalpur
Towns
Rajkot
Thiruvanathapuram
Tiruchirapalli
Vijayavada
Visakhapatanam
Others from North India Mangalore Allahabad Agra
Others from South India Dehradun Bhubaneswar Meerut
Others from East India Others from North India Cuttack Varanasi
Others Others from West India Others from South India Jodhpur
Others from East India Raipur
Others from West India Ranchi
Solapur

2
Above segmentation of Indian cities are basis their market size and not by the
population size. Market size of a city is calculated basis the total annual
household consumption expenditure of all household in that city/district. Total
household consumption includes all possible household goods and services that
a household usually spends on. For more details refer to ‘Market Skyline of
India 2006’ Reports published by Indicus Analytics.
169
Table 83: Socio economic classification (SEC) grid

Chief Wage Earner's Highest Education


Secondary
School (Up School Not Grad./ Grad./ PG
Illiterate / High
to 4 yrs) (5-9 yrs) Grad. PG (Gen.) (Prof.)
School
Unskilled worker E E E D D D D
Skilled worker E E D C C B B
Petty traders E D D C C B B
Shop owners D D C B B A A
Businessmen/
industrialists – with D C B B A A A
no employee
Chief Wage Earner's 3 Occupation

Businessmen/
industrialists – with C B B B A A A
1 to 9 employee

Businessmen/
industrialists – with B B A A A A A
10+ employee

Self-employed
D D D B B A A
professionals

Clerical/ salesmen D D D C B B B

Supervisor level D D C C B B A

Officers/
C C C B B A A
executives (junior)

Officers/
executives B B B B A A A
(middle/ senior)

3
Chief Wage Earner is the head of the household who contributes maximum to the
monthly household income. It is assumed in Indian marketing and media space that the
life style of a household is largely determined by the combination of head of household’s
highest level of education and current occupation.
170
Index: Charts
Chart 1: City class wise distribution of online women.............................. 13
Chart 2: Online women as chief wage earner of their household................. 15
Chart 3: Problems faced by online women while surfing the Internet ........... 17
Chart 4: Gender breakup ................................................................ 28
Chart 5: Age group distribution ........................................................ 29
Chart 6: City class - by population size ............................................... 30
Chart 7: City class - by market size.................................................... 31
Chart 8: Region-wise break-ups ........................................................ 33
Chart 9: Socio economic classification ................................................ 35
Chart 10: Highest educational qualification.......................................... 36
Chart 11: Occupational break up....................................................... 37
Chart 12: Function / field of occupation ............................................. 38
Chart 13: Head of the household....................................................... 39
Chart 14: Monthly family income ...................................................... 40
Chart 15: Most expensive vehicle owned by the household........................ 41
Chart 16: Ownership of credit cards (individually).................................. 42
Chart 17: Current loan liabilities....................................................... 44
Chart 18: Years of experience in using internet ..................................... 45
Chart 19: Place of accessing internet ................................................. 46
Chart 20: Type of internet connection at home ..................................... 47
Chart 21: Type of internet connection at office..................................... 48
Chart 22: Service provider subscribed to at home .................................. 49
Chart 23: Service provider subscribed to at office .................................. 50
Chart 24: Frequency of accessing internet from home ............................. 51
Chart 25: Frequency of accessing internet from office............................. 52
Chart 26: Time of the day accessing internet from home ......................... 53
Chart 27: Time of the day accessing internet from office ......................... 54
Chart 28: Duration of PC usage from home........................................... 55
Chart 29: Duration of internet usage from home.................................... 56
Chart 30: Duration of PC usage from office .......................................... 57
Chart 31: Duration of internet usage from office ................................... 58
Chart 32: Time spent by internet users on watching TV ........................... 59
Chart 33: Time spent by internet users on reading newspaper ................... 60
Chart 34: Time spent by internet users on listening to radio ..................... 61
Chart 35: Professional activities ....................................................... 64
Chart 36: Personal activities............................................................ 65
Chart 37: Downloading activities....................................................... 66
Chart 38: E-Commerce related activities ............................................. 67
Chart 39: Online shopping............................................................... 68
Chart 40: Response to online marketing stimulus ................................... 69
Chart 41: Blogging activities ............................................................ 70
Chart 42: Member of an online community........................................... 71
Chart 43: Problems faced while surfing the internet ............................... 75
Chart 44: Multiple user shares of email websites ................................... 77
Chart 45: Number of email accounts and average per capita email ids ......... 78

171
Index: Change from
Previous Year Graphs
Chart 1: Gender breakup ................................................................ 28
Chart 2: Age group distribution ........................................................ 29
Chart 3: City class - by market size.................................................... 31
Chart 4: Region-wise break-ups ........................................................ 33
Chart 5: Socio economic classification ................................................ 35
Chart 6: Highest educational qualification ........................................... 36
Chart 7: Occupational break up ........................................................ 37
Chart 8: Head of the household ........................................................ 39
Chart 9: Monthly family income ........................................................ 40
Chart 10: Most expensive vehicle owned by the household........................ 41
Chart 11: Ownership of credit cards (individually).................................. 42
Chart 12: Years of experience in using internet ..................................... 45
Chart 13: Place of accessing internet ................................................. 46
Chart 14: Type of internet connection at home ..................................... 47
Chart 15: Type of internet connection at office..................................... 48
Chart 16: Service provider subscribed to at home .................................. 49
Chart 17: Service provider subscribed to at office .................................. 50
Chart 18: Frequency of accessing internet from home ............................. 51
Chart 19: Frequency of accessing internet from office............................. 52
Chart 20: Time of the day accessing internet from home ......................... 53
Chart 21: Time of the day accessing internet from office ......................... 54
Chart 22: Duration of PC usage from home........................................... 55
Chart 23: Duration of internet usage from home.................................... 56
Chart 24: Duration of PC usage from office .......................................... 57
Chart 25: Duration of internet usage from office ................................... 58
Chart 26: Time spent by internet users on watching TV ........................... 59
Chart 27: Time spent by internet users on reading newspaper ................... 60
Chart 28: Time spent by internet users on listening to radio ..................... 61
Chart 29: Professional activities ....................................................... 64
Chart 30: Personal activities............................................................ 65
Chart 31: Downloading activities....................................................... 66
Chart 32: E-commerce related activities ............................................. 67
Chart 33: Online shopping............................................................... 68
Chart 34: Response to online marketing stimulus ................................... 69
Chart 35: Multiple user shares of email websites ................................... 77
Chart 36: Number of email accounts and average per capita email ids ......... 78

172
Index: Tables
Table 1: Detailed sample base distribution of the land survey ..................... 6
Table 2: Composition of online women ............................................... 12
Table 3: Key demographic and socio-economic profile of online women ....... 14
Table 4: Ownership of key household and financial assets among online women
.............................................................................................. 15
Table 5: Key net usage behavior dynamics of online women...................... 16
Table 6: Popular online activities women undertake relatively more and
relatively less (Top & Bottom 10) ...................................................... 18
Table 7: Response to online marketing stimuli and online buying behavior .... 19
Table 8: Most used website overall among online women ......................... 20
Table 9: Most used websites on preferred basis by online women for specific
online activities ........................................................................... 21
Table 10: Popularity of various internet activities .................................. 26
Table 11: Top 10 cities .................................................................. 32
Table 12: Preferred language of reading ............................................. 34
Table 13: Household asset ownership ................................................. 43
Table 14: Popularity of various internet activities .................................. 62
Table 15: Membership by type of online community ............................... 72
Table 16: Most used local language websites (other than English) ............... 73
Table 17: Online activities desired in other languages ............................. 74
Table 18: Preferred websites - emailing .............................................. 76
Table 19: Top of mind unaided recall - all websites ................................ 79
Table 20: Most used website - all websites........................................... 80
Table 21: Info search (English) ......................................................... 81
Table 22: Info search (local language) ................................................ 82
Table 23: Job search ..................................................................... 83
Table 24: Booking travel tickets ....................................................... 84
Table 25: Online shopping (other than travel tickets).............................. 85
Table 26: Online news ................................................................... 86
Table 27: Financial news & info (rates, quotes, etc.) .............................. 87
Table 28: Online share trading ......................................................... 88
Table 29: Real estate info............................................................... 89
Table 30: Matrimonial search........................................................... 90
Table 31: Dating/friendship search.................................................... 91
Table 32: Social networking/communities ........................................... 92
Table 33: Online gaming................................................................. 93
Table 34: Download mobile content................................................... 94
Table 35: Preferred instant messaging applications ................................ 95
Table 36: Download music .............................................................. 96
Table 37: Sports content ................................................................ 97
Table 38: Cinema content............................................................... 98
Table 39: Most used local language websites (other than English) ............... 99
Table 40: Preferred blog sites ......................................................... 100
Table 41: Preferred astrology website ............................................... 101
Table 42: Preferred online learning / education website......................... 102
Table 43: Favorite TV channels ....................................................... 103
Table 44: Favorite newspapers ........................................................ 104
Table 45: Favorite magazines ......................................................... 105
Table 46: Favorite radio channels .................................................... 106
Table 47: TOM recall for brands....................................................... 107

173
Index: Segment wise
Detailed Tables
Table 1: Gender breakup ............................................................... 109
Table 2: Age group distribution ....................................................... 109
Table 3: City class - by population size .............................................. 110
Table 4: City class - by market size .................................................. 110
Table 5: City wise distribution ........................................................ 111
Table 6: Region-wise break-ups ....................................................... 112
Table 7: Preferred language of reading .............................................. 113
Table 8: Socio economic classification ............................................... 114
Table 9: Highest educational qualification .......................................... 114
Table 10: Occupational break up ..................................................... 114
Table 11: Function / field of occupation ............................................ 115
Table 12: Head of the household ..................................................... 115
Table 13: Monthly family income ..................................................... 115
Table 14: Most expensive vehicle owned by the household ...................... 116
Table 15: Ownership of credit cards (individually)................................. 116
Table 16: Household asset ownership ................................................ 117
Table 17: Current loan liabilities...................................................... 117
Table 18: Years of experience in using internet.................................... 118
Table 19: Place of accessing internet ................................................ 118
Table 20: Type of internet connection at home .................................... 118
Table 21: Type of internet connection at office ................................... 119
Table 22: Service provider subscribed to at home ................................. 119
Table 23: Service provider subscribed to at office................................. 120
Table 24: Frequency of accessing internet from home ............................ 120
Table 25: Frequency of accessing internet from office ........................... 120
Table 26: Time of the day accessing internet from home ........................ 121
Table 27: Time of the day accessing internet from office ........................ 121
Table 28: Duration of internet usage from home................................... 121
Table 29: Duration of internet usage from office .................................. 122
Table 30: Duration of internet usage during weekdays............................ 122
Table 31: Duration of internet usage during weekends ........................... 122
Table 32: Duration of PC usage from home ......................................... 123
Table 33: Duration of PC usage from office ......................................... 123
Table 34: Time spent by internet users on watching TV .......................... 123
Table 35: Time spent by internet users on reading newspaper .................. 124
Table 36: Time spent by internet users on listening to radio .................... 124
Table 37: Professional activities ...................................................... 124
Table 38: Personal activities........................................................... 125
Table 39: Downloading activities ..................................................... 125
Table 40: E-commerce related activities ............................................ 126
Table 41: Online shopping.............................................................. 126
Table 42: Response to online marketing stimulus .................................. 126
Table 43: Blogging activities ........................................................... 127
Table 44: Member of an online community ......................................... 127
Table 45: Membership by type of online community .............................. 128
Table 46: Usage of other language websites ........................................ 128
Table 47: Online activities desired in other languages ............................ 129
Table 48: Problems faced while surfing the internet .............................. 129
Table 49: Top of mind unaided recall - all websites ............................... 130
Table 50: Most used website - all websites.......................................... 132
Table 51: Preferred website for emailing ........................................... 133
Table 52: Multiple user shares of email websites .................................. 133
Table 53: No. of email accounts ...................................................... 134
Table 54: Preferred website for job search ......................................... 134
Table 55: Preferred website for mobile content ................................... 135
Table 56: Preferred website for sports .............................................. 136

174
Table 57: Preferred website for travel products ................................... 137
Table 58: Preferred website for matrimony......................................... 138
Table 59: Preferred website for financial news/info .............................. 139
Table 60: Preferred website for cinema ............................................. 140
Table 61: Preferred website for online share/stock trading...................... 141
Table 62: Preferred website for games .............................................. 142
Table 63: Preferred website for online shopping................................... 143
Table 64: Preferred website for online news ....................................... 144
Table 65: Preferred website for friendship/dating ................................ 145
Table 66: Preferred website for music ............................................... 146
Table 67: Preferred info search engine - local language .......................... 147
Table 68: Preferred website for real estate......................................... 147
Table 69: Preferred info search engine - English ................................... 148
Table 70: Preferred website for instant messaging ................................ 148
Table 71: Preferred website for social networking/communities ............... 149
Table 72: Preferred website for astrology........................................... 150
Table 73: Preferred website for online learning/education ...................... 151
Table 74: Preferred blog sites ......................................................... 152
Table 75: Other language preferred for local language content................. 153
Table 76: Preferred website for checking local language content .............. 154
Table 77: Most preferred TV channel................................................. 155
Table 78: Most preferred newspaper ................................................. 158
Table 79: Most preferred magazine................................................... 160
Table 80: Most preferred radio channel ............................................. 162
Table 81: Top of mind recall for brands ............................................. 163
Table 81: City type classification by market size.................................... 168
Table 82: City type by population size vs. market size............................ 169
Table 83: Socio economic classification (SEC) grid................................. 170

175
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