INDEX

CONTENT
1 Company profile of PARLE Unit profile Csr Quality of parle Award Import export

Company Profile of Apc Introduction & History Achievements Work flow model Functional areas- HR & Personell Deptt Safety & Health Management Company Profile of HCL History Working Enviornment Vision & Mission Milestones Services Overview

4 5 6 7 8

Executive Summary Conclusion Bibliography Summary

ACKNOWLEDGEMENT
It is great privilege that I have done my project in all these well organized and diversified organization. I am grateful to all those who helped and supported me in completing the project. First and foremost I would like to thank Mr. R. K. Singh and Mrs. Archana Singh for giving me an opportunity to visit as a trainee in Parle, Britannia and Perfetti. I would like to extend my thanks to the staff of Parle, Britannia and Perfetti for their valuable support in gathering relevant data needed for the project work and knowledge which is helpful in future corporate life.

COMPANY PROFILE
INTRODUCTION
Parle products have been Indias largest manufacturer of biscuits and confectionaries for almost 80 YEARS. makers of the worlds largest selling biscuits, PARLE G and a host of others. Very popular brands, the Parle name symbolizes quality, nutrition and great taste. With a reach spanning even to the remotest village of India, the country has definitely come a very long way since its inception. Many of the Parle products biscuits or confectionaries are market leaders in their category and have won acclaim at the Monde Selection, since 1971. With a 40% share of the total biscuit market and 15% of the total confectionary market in India. Parle has grown to become a multi- million dollar company. While to the consumers its a beacon of faith and trust, competitors took upon Parle as an ex of marketing brilliance.

HISTORY
Parle products fame and familiarity is undeniable. Considering its extensive reach, the brand Parle is known and recognized by everyone. Over the years Parles sweet and biscuits have become a house hold name. From kids to adults, everyone loves and cherishes these treats. It gives us great pleasure to see our consumers enjoy and embrace Parle products on daily basis .our confectionaries and chefs have the utmost authority at Parle. Had it not been so, the beginning of Parle would have been quite different. In 1929 a small company by the name of parle products emerged In British dominated India. The goal was to spread joy and cheer to children and adults like all over the country with sweet and candies although, the company knew it wouldnot be an easy task, they decided to take brave step. A small factory was set up in the suburbs of Mumbai to manufacture confectionaries product. A

decade later this factory was upgraded to manufacture biscuits as well. Since then the parle name spread in all directions and has won international fame. Parle has been sweetening the lives of people all over India and abroad. Apart from factories in Mumbai and Bangalore. Parle also has factories in Bahadurgarh , Haryana and Neemrana , Rajasthan. These are largest biscuit and confectionary plant in the country. Also has 10 manufacturing unit and 75 manufacturing units on contracts. MILESTONE The decade of progress 1929: The first year of operation. Our only assets were hard work and hope. 1939: Ten years of effort brought result. Things began to take shape. 1949: The formative years were over. We had come of age. 1974: Here was the first evidence of Parle as it is today.

UNIT PROFILE
RUDRAPUR Unit was established in 2005. The company manufactures biscuits, candies and toffees but here the large production is of biscuits. A lean and highly productive plant by virtue of its structure has the most modern facility for biscuits manufacturing.

AREA OF BUSINESS:Biscuits Candies Confectionaries

PRODUCTS: This unit mainly deals in biscuits mainly two which are Parle-G and Parle Orange Cream Biscuit.

FEATURES OF RUDRAPUR UNIT:-

Established Annual Capacity

: 2005 : 250 per day mt tons

250*365 91250 mt ton Total Manpower ISO Certification : 800. : In process

CSR POLICY OF THE UNIT Education to the students (training) Medical aid PRODUCTS
BISCUITS

SWEETS

SNACKS

QUALITY OF PARLE
Hygiene is the precursor to every process at Parle. From husking the wheat and melting the sugar to delivering the final products to the supermarkets and store shelves nationwide, care is taken at every step to ensure the best product of long lasting freshness. Every batch of biscuits and confectionaries are thoroughly checked by expert staff, using the most modern equipment hence ensuring the same perfect quality across the nation and abroad. Concentrating on consumer tastes and preferences, the Parle brand has grown from strength to strength ever since its inception. The factories at Bahadurgarh in Haryana and Neemrana in Rajasthan are the largest biscuit and confectionery plants in the country. The factory in Mumbai was the first to be set up, followed soon by the one in Bangalore, Karnataka.

AWARDS

Since the first entry at the Monde Selection 1971, Parle products have been shinning with GOLDS, SILVER consistently. Monde Selection is an International institute for assessing the quality of foods. Currently it is the oldest and most respected organization in the field of selecting quality food worldwide.

IMPORTS EXPORTS
Parle biscuits and confectionaries are fast gaining acceptance in international markets, such as, middle east, Africa, South East Asia ant the more sophisticated economies like U.S.A, UK, Canada, Australia and New Zealand now relish Parle Products.

American Power Conversion (APC)

INTRODUCTION & HISTORY In Indian engineering industry today, APC the premier ISO 9001 company is a name to reckon with and the first largest manufacturer of UPS in world. In 1981, APC became a publicly held company. The stock trades under the name APCC. Uninterruptible power supplies (UPSs) are devices that maintain the supply of power to load even when the AC input power is interrupted or disturbed. This is typically accomplished by drawing the necessary power from a stored energy source, such as a battery. UPSs may also convert unregulated input power to voltage and frequent-filtered AC power. Thus, the UPS will provide stable power and minimize the effects of electric power supply disturbances and variations. Sizes of UPSs vary, from approximately 250 VA to 1000 KVA. Small UPSs are used for single personal computers and workstations where down time is tolerable but data loss must be avoided. These UPSs provide enough backup time for reliable equipment shutdown. Large UPSs provide mission-critical applications where large-scale protection is essential. It is the first of many great days for partners seeking the best solutions in Critical Power and Cooling Services from the desktop to the data centre to the factory floor. It is the first of many great days for our global customers who have already come to trust the products, people, and services behind the APC by Schneider electric name. And in the first of many days for more than 12,000 employees who now stand side-by-side ready to serve you, including: More than 1,600 solution engineers in the field; More than 500 inside support engineers; and More than 1,500 field service engineers who are all, in turn,

Backed by a worldwide team of more than 40000 consultants, systems integrators, and value-added partners ready, willing, and able to take you through a period of unprecedented change in power and cooling design. According to Gartner Research, half of all data centers will need to overhaul their power and cooling solutions within the next few years. At the same time, the number of professionals qualified to design and run modern data centers will decline 45% (AFCOM).In short, we have lot of work to do, with fewer qualified industry experts than ever before. And the nature of work is also changing. It is no longer fiscally responsible to oversize power and cooling, no longer functionally practical to handle IT-driven demand and facility-managed supply issues in blissful isolation. After all, power in equals heat out. It did yesterday, and it will do so tomorrow. And it will be tomorrows biggest problem. This means for the businesses of today, the financial imperative of achieving an Efficient Enterprise and the moral imperative of implementing green data center systems together demand that every power, cooling, and management component be re-evaluated in the context of an integrated solution performing with minimal waste and maximum scalability, Power, cooling, and management all working together, seamlessly, automatically. No downtime, No headaches, No surprises, For today, and for tomorrow. In response to these unparalleled changes, APC by Schneider electric offer a unique combination of innovation and Legendary Reliability. The industrys most comprehensive product and solution range for all critical applications, including home, SMB & Enterprise/IT, Facilities Management, Process Control, Medical, etc.

The industrys broadest service organization, with more than 1,500 dedicated professionals and almost 100,000,000 man hours in field of expertise at your service, across more than 100 countries. Whether delivering our newest professional services or proactive maintenance programs across all APC by Schneider electric product lines, our field engineers are simply world-class. The industrys largest R&D investment committed to delivering the most innovative solutions, such as the award-winning and patented InfraStruXure power and cooling architecture, and the by Schneider electric GALAXY / EPS range, now powering some of the largest data centers in the world. With industrys most comprehensive design and management software, APC by Schneider electric offer the industrys most advances tools to quantify, plan and manage the power and cooling challenges of data center. Founded in 1981, American Power Conversion (APC) designs, manufactures and markets products and services that improve reliability, productivity and availability of information systems worldwide by protecting hardware and data from the ongoing threat of power disturbances. Our solutions include surge suppressors, uninterruptible power supplies (UPSs), power conditioning equipment and related software for computer and computer-related equipment, protected applications include facilities, sites, mainframe computers, data centers, wide area networks (WANs), local area networks (LANs), Internet and intranet equipment, midrange computers, telecommunications equipment, home and office workstations, and a variety of consumer electronics. We also protect these applications against power problems on data, network, serial, coaxial (CATV) and telephone lines. As of December 31, 1999, APC reached reported sales of $1.337 billion with 5,000 employees worldwide and manufacturing sites on three continents.

ACHIEVEMENTS APC is ranked as one of Fortunes 1000 largest companies. APC is recognized in the Forbes 500 list of the most profitable U.S. companies for the second year in a row. PC Magazine identifies APC as one of the "Top 100 Most Influential Companies." The Wall Street Journal ranks APCs stock performance as the 18th best in the 1990s. APC is named to Forbes "Platinum List of Americas Best Big Companies." APC is included in Standard & Poors S&P 500 Index. APC worldwide APC by Schneider electric UPS Systems combined to form a $3 billion (2.4EUR billion) Critical Power & Cooling Services business unit of Schneider Electric. APC offer the industry's most comprehensive product and solution range for critical IT and process applications in industrial, enterprise, small and medium business and home environments. APC solutions include uninterruptible power supplies (UPS), precision cooling units, racks, and design and management software, including the industries only integrated power, cooling, and management solution. Backed by the industry's broadest service organization and an industry leading R&D investment, the combined company's 12,000 employees help customers confront today's unprecedented power, cooling and management challenges. Schneider Electric, with 112,000 employees and operations in 190 countries, had 2006 annual sales of $18 billion (EUR 13.7 billion).

APC by Schneider electric has industry leading financial position - Combined 2006 revenue of US$3 billion (2.4 billion) - 12,000 employees worldwide - Manufacturing in the U.S., Europe, Asia Pacific, Latin America Backed by world leader Schneider Electric - The worlds power and control specialist - 2006 revenue US$18 billion (13.7 billion) - 105,000 employees globally - Operations in 190 countries APC by Schneider electric is a private limited company mainly producing electronic products, a part of Schneider Electric. APC stands for American Power Conversion. APC stands for, A Accountability P People C Customer

APCs History Three Massachusetts Institute of Technology (MIT) Lincoln Labs' electronic power engineers founded American Power Conversion in 1981. Neil E. Rasmussen (Sr. VP, CTO and Director of APC) Emanuel E. Landsman (VP) Ervin F. Lyon (Retired)

At the time, the research and development efforts of these three men were focused on solar power. Over the next few years, government funding and incentives in the solar arena began to dry up. In response, APC shifted its focus to power protection, introducing its first UPS, the 750, in 1984. The need for capital

to support this growing business was satisfied in July 1988 when APC became a publicly held company. The stock, trading under the symbol "APCC," was priced at $.125 per share when adjusted for stock splits.

It is well known that computer systems require back-up power solutions. It was quite common for a mainframe computer to have a large uninterruptible power supply (UPS) and generator installed in tandem. APC came at the market from a different perspective. Industry trends involving the personal computer made APC management realize that smaller UPSs were necessary for the market that included personal computers, PC servers and their networks.

Over the years, APC has developed a global, end-to-end, product offering targeted at four strategic application areas: Home/Small Office; Business Networks; Access

Providers and Data Centers & Facilities Internal product development has been augmented with strategic acquisitions to form an industry leading product portfolio.

Throughout the world, the APC brand has become synonymous with quality power back-up and management solutions.

Today, APC is a leader in its industry, employing over 5,000 people worldwide, and is listed among the prestigious Fortune 1000, Forbes 500, Nasdaq 100 and S&P 500 rankings.

APC interactive solutions AG were set up in April 2000 through a merger of Philips Multimedia and LB- Data. Private investors hold 46.35 percent of the company, another 20.48 percent are held by Philips Austria GmbH, 13.69 percent

are held by the LB-Data group and 15.78 is held by a consortium of investors. The rest, i.e. 3.69 percent is held by the management and the staff.

In today's "always on, always available" world where businesses can't stop and downtime is measured in dollars, American Power Conversion (APC) provides protection against some of the leading causes of downtime, data loss and hardware damage: power problems and temperature. As a global leader in network-critical physical infrastructure (NCPI) solutions, APC sets the standard in its industry for quality, innovation and support. Its comprehensive solutions, which are designed for both home and corporate environments, improve the manageability, availability and performance of sensitive electronic, network, communications and industrial equipment of all sizes.

Known for its quality, innovation and industry leading service and support, APC has perhaps the longest list of accolades in its industry. Not satisfied with this, APC is working diligently to achieve its corporate mission of creating delighted customers by improving the manageability, availability and performance of information and

Communication systems through the rapid delivery of innovative solutions to real customer problems

Headquarter From corporate headquarters in West Kingston, RI, APC operates sales offices throughout the world and manufacturing facilities on three continents. Together, APCs global teams work to fulfill their mission of creating delighted customers.

Global Presence APCs corporate offices are located in West Kingston, Rhode Island. The Company has sales offices throughout the world; manufacturing facilities in the U.S., Ireland, Switzerland, Denmark, Philippines, China, India, and Brazil; and

ships product to approximately 160 countries. In 2005, 52% of APCs revenues were in the Americas (North and Latin America), 30% were in Europe, the Middle East and Africa and 18% were in Asia. As of December 31, 2005, APC had approximately 7,580 full-time employees worldwide.

Manufacturing Units In USA : West Kingston, East Providence & Rhode Island; In Ireland : Galway and Castlebar In Philippines : Laguna and Cavite (P1, P2 ,P3 ) In China : Suzhou In India : Bangalore (IDF1,IDF2,IDF3 & IDF4) In Brazil Business Scopes & Products APC interactive solutions AG offer overall solutions for interactive terminals with the focus on multimedia payphones, multimedia terminals and POS/POI/POP media for indoor or outdoor use. Purpose is to create interactive networks of public screens that reach across borders. The most important business areas of APC interactive solutions AG are landline telecommunication, tourism, egovernment and retail. Facts & Figures APC interactive solutions AG is on a good track with pound 4.8 million revenue in 2005, 20 percent higher than in the year before. Leading market positions have been maintained or even strengthened in all business areas. In 2006, the companys revenue increased by twice the amount of 2005, with 10 percent of revenue being invested in research and development activities. Nature of Business APC sets itself apart from the competition in several ways:

Global one-stop solutions - APC provides worldwide access to "best-ofbreed" offerings;

Financial strength - APC's financial strength makes it an attractive partner; Efficient manufacturing - APC provides high quality products to customers worldwide;

Innovative product offerings - APC designs solutions to address "real" customer needs.

Sophisticated power management software APCs in-house software team develops power management software that supports the industrys leading operating systems and Server Management platforms, in addition to offering Web Management capabilities.

Key Application Areas Today, the Company focuses its efforts on four key application areas:

Home/Home Office Business Networks Access Provider Networks Data Centers and Facilities Each requires customized efforts for products, sales and marketing, but each has a common theme: high availability is increasingly essential. APC is positioning itself to be the preferred brand worldwide in all four of these application areas. About APC India The company first set up a Manufacturing plant in Bangalore in 1999 to support domestic Sales After a couple of successful years of manufacturing experience, India became a global manufacturing hub. Subsequently set up four

more factories in Bangalore and currently supports around 35% of the world wide requirements of the company.

5 Plants in Jigani, Bangalore, India, 100% EOU Unit APC was awarded the highest Exporter for the fifth Consecutive year by STPI for EHTP operations

Manufacturing 21000 -23000 units per Day Over 1800 employees Exports approx 95% of products manufactured ISO9001-2000 Certified,ISO14001 Certified Productivity in

EXIM Export award for the Last consecutive 2 years Best APC worldwide facilities MERGERS AND ACQUISITIONS

During 2000, APC acquired a number of companies to broaden its current product offering. APC purchased Airflow Company as well as U.K. based Advance Power. APC acquired privately held ABL Electronics Corporation. Earlier transactions include the 1998 acquisition of Silicon A/S. These acquisitions have helped APC in providing expansive product offering, enabling APC to leverage its global scale, strengthen channel presence, and to deepen APCs penetration into network and desktop environments worldwide. APC Indias Key Customers WIPRO, Infosys, Sun Micro Systems, Financial Technologies, Bharti, MTNL, BSNL, VSNL, Reliance Infocom, Reliance Industries, ICICI Bank, Bank of Baroda, Standard Chartered Bank, HSBC, CITI Bank, SAP India, HP, IBM, Bajaj Alliance.

WORK FLOW MODEL (END TO END) Work flow explains how the good have been accepted from the customer, the procedure for booking goods-first consignee and cosigner details, number of articles in a pack, weight of a pack and the value. The goods forwarding note consist of consignee and consignor details with source and destination of the goods to be parceled.

APC by Schneider electric

Administration

Manufacturing operations

Solution delivery groups

Market access groups

HR IT Finance Legal

Manufacturing Purchasing Service

Productdevelopment Productmanagement Research

Sales Marketing Communications Market research

CEO APC by Schneider electric offer the industrys most comprehensive product and solution

range for critical IT and process applications in industrial, enterprise, small sand medium business and home environments.

TO REACH A CUSTOMER

Retail

Catalog

IT Distributor IT Seller Electrical Distributor

APC

End User

HPP Power Specialist Electrical Contractor Manufacturers rep. firm

OEM

APC by Schneider electric solutions include uninterruptible power supplies (UPS), precision cooling units, racks, and design and management software, including the industries only integrated power, cooling, and management solution.

ORGANIZATION STRUCTURE

Outsourcing

General Manager

Support

-HR -Service -Finance

Production -IDF -managers -IDF -Team Leaders -cell leaders Operators

Quality -HOD Quality -IDF managers -Engineers -QA technicians

Supply chain -HOD SCM -Managers -Team Leaders -Engineers -In changes

Mfg-tech -HOD Mfg. tech -managers -Team Leaders -Sourcing specialist

Test Engg -Test Managers -Team Leaders -Engineers Technician s

Plat form Platform Managers Engineers -Repair Technicia ns

Sourcing -HOD Sourcing -Managers -Team Leaders Sourcing specialist

FUNCTIONAL AREAS

1. HR DEPARTMENT

HR Head

Staffing

Learning & Development

HR business Partners

HR systems

Outsourced agencies 1. Labour statutory compliance 2. Outsourced labour.

The concept of personnel management at APC has undergone notable changes over part twenty five years. The focus of the function shifted from more administration to proactive human resource development over the years.

Proper functioning of activities like,

o Recruitment o Training o Placement Apprentice training Workshops Training in specific product and process

HUMAN RESOURCE DEVELOPMENT INDIA HR VISION AND ROLE

Vision To be a high performance team and a trusted HR business partner to ensure organizational objectives are met through our people. Role A trusted HR partner Champion the cause of our employees and balance the needs of the organization and its people A change agent An expert HR administrator delivering the best in class HR services Subject matter/functional expert

HR Indices HR Performance Employee Turnover Attrition rate: Ensure that the attrition rate is below industry standards and work towards lowering the attrition rate from the current rate. Employee Satisfaction Index: Ensure that there is a healthy ESI in the organization work towards constant improvement of ESI.

 Productivity - Contribution per employee: Maintain a healthy contribution per employee (production, revenue, profit, and services) and work towards constant improvement of the same. Training days per employee: Work towards achieving 40 training hours per employee per annum and thereafter work towards constant improvement every year with the organizational capability strategies.

Employee cost: Ensure that the employees costs in the organization are within budgeted plans and yet remain competitive in the employment market. Discipline Industrial Relations Index - Man Days Utilization: Ensure that no days are lost due to any industrial strife and maintaining healthy employees in the organization. Average days to hire: Ensure that the average days to hire are agreed limits and on par with market standards. Cost of hire: Ensure that the cost of hiring is contained within budgeted plans and yet ensure a healthy average days to hire. Absenteeism rate: Ensure that absenteeism is contained to within agreed levels and yet maintaining a healthy work-life balance. Safety incidents: Work towards zero incidents and zero causality.

2. PERSONNEL ADMINISTRATION DEPARTMENT

The personnel administration department designs all the policies, rules and procedures relating aspects of HRM and is intended to serve as a basis fro the effective and uniform implementation of this across the entire organization. In other words it is just managing the people by personnel policy. A personnel department has four divisions: 1. Establishment The establishment division deals with all the activities relating to recruitment, promotion, performance appraisals, transfer policy, retirement. Health scheme with co-operation of finance department Medical scheme Family planning incentive Insurance

a) Recruitment: At executive level, APC prefers engineer, HRD and P&A department - MSW graduates/ MBA (HR specialization) Marketing - MBA (Marketing) Finance MBA (Finance), CA, ICWA APC prefers technical people, whenever they need engineers. APC conducts written tests for freshets and technical interview for people with experience. On the basis of the merit in the entrance test the engineers are recruited. Otherwise

an advertisement is given in newspaper whenever the vacancy is generated and later on the basis of interview the selection is done.

Classification of employees:
Full Time Employee (FTE) - Is the one who is on regular payrolls of company & entitled for all the benefits extended by the company Temporary Employee is the one who may work either on a full or part-time schedule but are usually hired for a specific project or for a finite period of time. Probationer Is the one, who is hired to fill the vacancy of Permanent Position. On satisfactory completion of probationary period of service which is 3 months, he will be confirmed as a Full Time Employee. However, the probation period may be extended for maximum period of another 3 months & if still the performance is not found satisfactory, the services may be terminated during / at the end of the probation period / extended probationary period. Consultants Is the one who is hired for their specialized knowledge & engaged on a fixed retainer basis or paid on fees basis for services rendered and are not employees of the company. A written contract specifying the time period of the contract and amount payable is executed in all such cases. Contractor or Contractors Employees - Is the one, who is been hired for specified activities which are incidental to the companys operations and are of intermittent nature Project Trainees Is the one, who undergo training for a short period of time, as part of their educational or professional training such as Summer Trainees / Project Trainees from management / educational institutes, will not be paid any stipend on a case to case basis.

In APC they conduct two different programmers:

Induction programme Global New Hire Orientation programme (GNHO) b) Promotion Policy and Rules: To provide all employees with broad equality of opportunity in growth and career prospects. To ensure fairness, equality, consistency and uniformity in the matters of promotion of employees in all the units/divisions of the company. To organize and reward employees for their contribution to the growth of the organization. To sustain the high morale of the employees by informing them of the promotion opportunity existing in the organization.

c) Transfer Policy: Executives/employee of the company is liable for transfer from

department/section/job within the unit/division of which to another with the discretion of management. While implementing the transfer policy the career base promotion policy is reckoned with. d) LTA (Leave Travel Allowances): LTA amount payable is one month basic or as specified in the compensation and benefits letter issued to the employee.

e) APC Employees Gratuity Fund:

Gratuity shall be pay able to an employee on the termination of his employment after he has rendered continuous service of not less than 5 years. On his super annotation or On his retirement or resignation or On his death or disablement due to accident or disease

The completion of continuous service of 5 years shall not be necessary where the termination of the employment of any employee is due to death disablement The ceiling of gratuity to an employee for every completed year of service or part thereof in excess of 6 months subject to a maximum of 20 months wages of Rs. 1 Lakh, whichever is less.

f) Death Relief Fund Scheme: The APC employees death relief fund scheme gives monitory assistance to the families of the members who die while in service of the company. Scheme covers all the categories of employees who have voluntary enrolled themselves by respective unit management.

g) Dearness Allowance: DA is granted to compensate the price increase above CPI 1099 points, to which the revised salary grade relate the payment of DA is based on slab basis relate to the percentage increase over quarterly of AICPI 1099.

2. Canteen administration

Canteen food is provided to all the employees and to all the trainees in the factory. Vegetarian food is provided Ordinary food cost 150Rs. p.m. Morning tea or coffee Tea/coffee/badam milk cost 0.10 paisa Afternoon 4:00 pm 5:00 pm tea/coffee/badam milk is provided

3. Welfare section Inter sports organizes competitions for cricket, kabaddi and football matches. 2 sets of uniforms are issued for all the employees and 1 set for apprentice. Diploma and ITI trainees. 2 sets of shoes are given to employees once in two years. Cultural programs are organized. Executive receive festival advance.

4. Law and administration The section deals with following functions: Furniture allocation for officials (Tables, Chairs) Transport contract Issuing ID cards for temporary, permanent employees and for trainees Pest control

PRODUCT INTRODUCTIONS
This is an existing time at APCs commented Rodger B. Dowdell Jr., CEO and president OUR record results reflecting the strength of APCS product offerings and our increasing presence in the category. Dowdell said that product strength is being exhibited from both the high and low end of the companys offerings. For example, the companys most expensive UPS, Matrix UPS TM presently exhibits the most momentum in the 35 KVA UPS category while the new power managerTM , a power director oriented towards retail sales, has been winning rare reviews of its performance and design. November marked the largest product introduction in the companys history, added Dowdell. In addition to offering the best positioned product and price combination for virtually any computer based application, our new lines from a significant competitive advantage. This is most notable in the largest corporative accounts which often look to one vendor for all their power protection needs. Fourth quarter product introduction included UPS solutions for the small office / LAN server ( smart-UPS v/s) and advanced workstation (Backup-UPS ProTM) applications, surge protection for data and network connections (protectNetTM) as well as a dramatically enhanced new version of the industry leading smart-UPS line. Despite the breadth of the company continues to see opportunity to extend lines to lines to better address current and future customer needs. our development pace and product introduction scheduled is proceeding aggressively, and we expect to make significant product introductions at both high and low end of our product offering in the calendar 1995, he said. Dowdell said the company s innovative solutions gathered more than a

dozen independent awards for reliability and performance throughout 1994, including recent awards from the trade press in Russia and Brazil. The market continues to be one in intense competition; however, APC has continued to gain market share throughout the world, even as the market itself expands. End users, computer distribution channels and the media continue to recognize APC as a learning world wide vendor of protection products, commented Dowdell. APCs strategy is to design and manufacture products that incorporate high performance and quality at competitive prices, while offering our customers appropriate technology for their applications. Products are designed to fit seamlessly into the computer, networking, and communication environments of business, homes, small offices/ home offices, and outdoor installation. APC engineers and tests these products for compatibility with leading information, communication and building management technology hardware and software.

PRODUCTION DEPARTMENT HIERARCHAL STRUCTURE

General Manager

Production Manager

Team Leader

Cell Leader

Cell Trainee

Inventory Controller

UPS Currently manufacture a broad range of standard domestic and international UPS products. Puss are designed for multiple applications with the principal differences among the products being the amount of power which can be supplied during an outage, the length of time for which battery power can be supplied, the level of intelligent network interfacing capability, the number of brownout and over voltage correction features and the design approach used (standby, line interactive, double conversion Online and delta conversion Online) Puss range from 325volt amps for a PC, to 1.6 megawatt, or MW, suitable for a data centers, mainframe computers, industrial application or facilitates. Estimated resale prices to end users range from $ 25 to approximately $250,000 Different Products & Services of APC are as follows: Back UPS-BI Back- UPS-BS Laptop & Mobile Computing Data Distribution Cable

 Interface Cable Ethernet Switches Infrastructure Power Distribution Unites Smart UPS USB Hubs Voltage regulators Water Coolers Sensors/Cameras/Licenses/Accessories

SAFETY MANAGEMENT SYSTEM SAFETY AND HEALTHY MANAGEMENT SYSTEM Safety means nothing but freedom from unacceptable risk or harms. Accident (means unexpected or unwanted happening things) occurs only behave of these two reasons:

1) Unsafe act like human being, attitude, over confidence, negligence 2) Unsafe condition like engineering, deviation of set procedures.
Management Review Annual Review Policy Legislation Risk Assessment

Responsibility Accidents Inspections Audits Procedure Training Safety committee Fire Drills

Work Place Hazards

Physical Chemical Mechanical Biological

Back health o Lift weight, you consider safe to carry o Reduce static leads o Use strong muscles o Keep fit & flexible o Organize your work to eliminate problems

Electrical Safety

Follow procedure and work instructions Do not cause damaged electrical equipment Water and electricity do not mix

 Disconnect the power from a shock victim and get help

Fire Safety Training Fire is the physical heat resulting from a chemical chain reaction between heat, fuel and oxygen under the correct conditions. Which of this byproduct are most dangerous: heat, smoke, light and gases. Fuels Fuels involve can be in three states: Solid Liquid Gas

Fire Prevention
Control ignition sources Keep all doors closed Do not overload electrical sockets Replace damaged electrical cables & equipments

Ultimately it is the managers responsibility to provide a safe working environment for their employees and suggest areas of improvement. Manager should ensure that the product has been tested and approved to work safely with the connected service provider of the equipment and within the specified environment.

RUDRAPUR

HCL Technologies

Type

BSE: 532281 NSE: HCLTECH 1976[1]

Founded

Headquarters Noida, UP, India Shiv Nadar, Founder, Chairman, CSO Vineet Nayar - CEO Ranjit Narasimhan - COOPresident, BPO Division

Key people

Industry Revenue Employees

IT Services US$ 2.3 billion (2009) 62,000 (2010)

HISTORY

The HCL Enterprise is one of India's largest electronics, computing and information technology company. Based in Noida, near Delhi, the company comprises two publicly listed Indian companies, HCL Technologies and HCL Infosystems. HCL was founded in 1976 by Shiv Nadar, Arjun Malhotra, Subhash Arora, Ajai Chowdhry, DS Puri, & Yogesh Vaidya. HCL was focused on addressing the IT hardware market in India for the first two decades of its existence with some sporadic activity in the global market. The company was renamed as Hindustan Computers Limited (HCL) and

received support from the Uttar Pradesh government to setup their manufacturing in Noida. In 1981, NIIT was started to cater to the increasing demand in computer education. By early 2000s, Nadar divested his stake in this venture.

Working Enviornment
At HCL BPO, there is a friendly work environment that stimulates and encourages innovative ideas to foster growth and value addition. They are passionate about the work they do. They follow a transparent system keeping the communication channels open, thereby enabling people to communicate ideas and suggestions.

The culture at HCL BPO promotes customer focus, excellent work ethos, operational transparency and teamwork.

Values

Respect for the individual

Social Responsibility

Innovation and continuous learning

Collaboration and Teamwork

Quality

The above mentioned values not only foster good business practices, but also provide a nurturing environment in which employees can reach their highest potential.

Work Culture

Performance Oriented: We have a high performance work culture and performance linked incentive schemes.

Demanding: HCL BPO gives a challenging and demanding career profile to its employees.

Rewarding: Every employee is treated with dignity, fairness and work in an environment conducive to research, learning, innovation as well as personal growth.

The whole experience of working at HCL BPO is centered around having a great time while striving for excellence.

Mission

"To

provide world-class information technology solutions and services to enable our customers to serve their customers better"

Vision

Together we create the enterprises of tomorrow".

Milestones
1976 - HCL (Hindustan Computers Limited) is created. 1977 - Forms distribution alliance with Toshiba for copiers and notebooks 1978 - Developed the first indigenous Microcomputer 1988 - Development of fine-grained multiprocessor Unix operating system 1986 - HCL becomes the largest IT company in India 1989 - HCL America is created with Sanmina SCI as its manufacturing partner. 1991 - Entered into a partnership with HP to form HCL HP Limited. Developed a custom Multiprocessor Unix for HP 1994 - Tied up with Nokia for mobile phone distribution and Ericsson for telephone switch distribution.[3] 1996 - Partnership with HP ends. 1997 - HCL's R&D division is spun off as HCL Technologies 2001 - HCL BPO is created.

 Services
HCL offers services including software-led IT solutions, remote infrastructure management, Engineering and R&D Services and BPO. HCLs key services include:

Custom Application Services Enterprise Application Services Enterprise Transformation Services Engineering and R&D Services Infrastructure Management Business Processing Outsourcing.

HCL Technology

Overview
HCL is just a three-decade old enterprise, HCL Technologies (henceforth referred to as 'HCL') is a relatively young company formed, eight years ago, in 1998. In the 9 years since, we have transformed into a global technology brand. IT has changed the way world works and HCL is changing the way IT works. Having

established our credentials in global delivery models, domain expertise and corporate governance, now it focused on delivering value to forward-looking customers.

Facilities Management and Infrastructure Services

Offering a wide spectrum of services involving Facilities Management, Infrastructure Services, Infostructure Services and Strategic Outsourcing, HCL Infosystems offers end to end hardware solutions.

Manufacturing Facilities

HCL PRODUCTION FACILITIES

State of the art manufacturing facilities include: 7 facilities : 2 at chennai , 4 at pondicherry and 1 at Uttaranchal ISO9001 and ISO 14001 certified facilities at Pondicherry and Uttaranchal PRODUCTS MANUFACTURED PCs, Business Servers , Workstations. PC keyboards , Active Networking products Color Monitors, Terminals , Thin clients & Passive Networking Products CNC Racks , Cabinets , Information Kisoks

Key features distinguishing HCL from other IT firms

From aeronautics to life sciences, HCL reach out to millions of people with the help of updated technology worldwide on the daily basis HCL broke new grounds in modern calculation. Its proficiency covers nations globally and aims at making a difference. HCL team holds its head high in being a pioneer of heritage in India and taking ahead the revolutionary spirit to their all other undertakings.

IT Hardware
HCL Infosystems portfolio of products covers the entire spectrum of the information technology needs of its customers

Product Engineering & Technology Development

Applications Leveraging strong partnerships with platform / product companies, the team of applications professionals deliver unprecedented value to few of the largest players in the field of Financial Services, Retail and Healthcare.

B PO Business Processing Outsourcing is heading towards a maturity level where a new form of BPO, called Transformational BPO, is evolving that constitutes Full Process Outsourcing and Multiple Process Outsourcing . The evolving trend is more focused towards compliance , time-tomarket, focus on core process, and quality improvement rather than cost savings.

HCL Partnerships

HCL has always prided itself on its partnership engagements.

I997 Leading position on office .Automation and Laptops in India

1981 Scripting an era of computing across the Microprocessor

1985 Strategic relationship that has seen the computer evolve from a computing device

2004 Partnering in computing

and providing IT Services

The HCL Advantage:

Proven Expertise: We have more than thirty years of Engineering and R&D expertise and experience in developing critical hardware products. Strategic Partner: With offices and development centers in more than 17 countries, HCL can be your Global Innovation and R&D Partner with the hub in India. Greater market penetration: We enable our customers to serve existing markets better as well as enter adjacent and new markets. Next Gen Solutions: We offer complete portfolio of product engineering services ranging from concept, designing, prototyping, manufacture, testing, after market support, to reengineering and developing Next-Gen solutions. Quick Time-to-market: We follow domain-specific quality standards and processes and have reusable components to ensure quick time-to-market the product.

Key Strengths:

ASIC & FPGA design: HCL specializes in VLSI ASIC, FPGA, SoC design and verification services. Our expertise in solid state system engineering including end-to-end development involving architecture design, RTL design, developing full-functional FPGA prototypes, verification, synthesis and back-end support helps customers improve their design cycle and achieve faster go to market. Board Design: HCL offers expertise for concept to board prototyping including diagnostics, BSP and Driver development.

We have completed PCB designs of upto 20 layers, 800 MHz Bus speeds, 3.2 GHz signal traces. We test boards for signal integrity and standards compliance and have achieved the fastest time for developing a quality PCB. PCB Layout Services: HCL offers PCB Layout Services for in House Components Engineering Support, in house PCB CAD design using industry standard CAD packages, we have strategic tie ups for quick turn Around PCB fabrication, PCB assembly & Rework including BGA components. Product Re-engineering Services: HCL has solutions for Obsolescence management for Hardware products where we can help customers manage components obsolescence, cost reduction, technology changes, and feature enhancements. We can also reengineer your product to improve manufacturing process. Independent Verification and Validation: HCL is currently the only India-based Global services company to have an in-house ISO 17025 accredited EMI / EMC testing laboratory. The lab offers full compliance tests for OEM products as per applicable industry standards like IEC, EN, CISPR, FCC, ASTM or other customers' specifications. Compliance Engineering Services: HCL provides complete compliance engineering services for Hardware product companies - for RoHS (Restriction of Hazardous Substances) and WEEE (Waste Electrical and Electronic Equipment) helping them meet government directives in time.

Human Beings / People- A Complex Resource

 Variety Individual Differences (Each individual is different from another) Specific Requirements Scare or Surplus Human resources term in which many organizations describe the combination of traditionally administrative personnel functions with performance management, employee relations and resource planning. The field draws upon concepts developed in Industrial/Organizational Psychology. Human resources have at least two related interpretations depending on context. The original usage derives from political economy and economics, where it was traditionally called labor, one of four factors of production. The more common usage within corporations and businesses refers to the individuals within the firm, and to the portion of the firm's organization that deals with hiring, firing, training, and other personnel issues. Assets- Valuable or Useful person or thing. Human resource management (HRM) is the strategic and coherent approach to the management of an organizations most valued assets - the people working there who individually and collectively contributes to the achievement of the objectives of the business. The terms "human resource management" and "human resources" (HR) have largely replaced the term "personnel management" as a description of the processes involved in managing people in organizations. Human Resource management is evolving rapidly. Human resource management is both an academic theory and a business practice that addresses the theoretical and practical techniques of managing a workforce. The theoretical discipline is based primarily on the assumption that employees are individuals with varying goals and needs, and as such should not be thought of as basic business resources, such as trucks and filing cabinets. The field takes a positive view of workers, assuming that virtually all wish to contribute to the enterprise productively, and that the main obstacles to their endeavors are lack of knowledge, insufficient training, and failures of process.

HRM is seen by practitioners in the field as a more innovative view of workplace management than the traditional approach. Its techniques force the managers of an enterprise to express their goals with specificity so that they can be understood and undertaken by the workforce and to provide the resources needed for them to successfully accomplish their assignments. As such, HRM techniques, when properly practiced, are expressive of the goals and operating practices of the enterprise overall. HRM is also seen by many to have a key role in risk reduction within organizations. Synonyms such as personnel management are often used in a more restricted sense to describe activities that are necessary in the recruiting of a workforce, providing its members with payroll and benefits, and administrating their work-life needs. So if we move to actual definitions, Torrington and Hall (1987) define personnel management as being: a series of activities which: first enable working people and their employing organizations to agree about the objectives and nature of their working relationship and, secondly, ensures that the agreement is fulfilled". While Miller (1987) suggests that HRM relates to: ".......those decisions and actions which concern the management of employees at all levels in the business and which are related to the implementation of strategies directed towards creating and sustaining competitive advantage" The goal of human resource management is to help an organization to meet strategic goals by attracting, and maintaining employees and also to manage them effectively. The key word here perhaps is "fit", i.e. an HRM approach seeks to ensure a fit between the management of an organizations employees, and the overall strategic direction of the company (Miller, 1989). Human resources management comprises several processes. Together they are supposed to achieve the above mentioned goal. These processes can be performed

in an HR department, but some tasks can also be outsourced or performed by linemanagers or other departments. Human Resources Planning (HRP) Design of Organisation and Job Selection and Staffing Training and Development Organisation Development (OD) Compensation and Benefits Employee Assistance Union/Labour Relations

Nature of HRM

Simply put, Human Resource Management (HRM) is a management function that helps managers to recruit, select, train and develop members for an organization. Obviously, HRM is concerned with the people's dimension in organizations. Following are few definitions of HRM: 1. HRM is a series of integrated decisions that form the employment relationship; their quality contributes to the ability of the organizations and the employees to achieve their objective. 2. HRM is concerned with the people dimension in management. Since every organization is made up of people, acquiring their services, developing their skills, motivating them to higher levels of performance and ensuring that they continue to maintain their commitment to the organization are essential to achieving organizational objectives. This is true, regardless of the type of organization- government, business, education, health, recreation, or social action.

3. HRM is the planning, organizing, directing and controlling of the procurement, development, compensation, integration, maintenance and separation of human resources to the end that individual, organizational, and social objectives are accomplished.

These definitions of HRM can be summarized in the following points: 1.) Organizations are not mere bricks, mortar, machineries or inventories. They are people. It is the people who staff and manage organizations. 2.) HRM involves the application of management functions and principles. The functions and principles are applied to acquisitioning, developing, maintaining, and remunerating employees in organizations. 3.) Decisions relating to employees must be integrated. Decisions on different aspects of employees must be consistent with other human resource (HR) decisions. 4. Decisions made must influence the effectiveness of an organization. Effectiveness of an organization must result in betterment of services to customers in the form of high-quality products supplied at reasonable costs. 5. HRM functions are not confined to business establishments only. They are applicable to non- business organizations, too, such as education, health care, recreation, and the like.

Scope of HRM
The scope of HRM is indeed vast. All major activities in the working life of a workerfrom the time of his or her entry into an organization until lie or she leavescome under the purview of HRM. Specifically, the activities included areHR planning, job analysis and design, recruitment and selection, orientation and placement, training and development, performance appraisal and job

evaluation,

employee

and

executive

remuneration,

motivation

and

communication, welfare, safety and health, industrial relations (IR) and the like. For the sake of convenience, we can categorize all these functions into seven sections (i) (ii) (iii) (iv) (v) (vi) Employee hiring, Employee and executive remuneration, Employee motivation, Employee maintenance, IR, and Prospects of HRM (see Fig.1).

Fig.1 Scope of HRM

Human resource management is a process of bringing people and organizations together so that the goals of each are met. It is that part of the management process which is concerned with the management of human resources in an organization. It tries to secure the best from people by winning their whole hearted cooperation. In short, it may be defined, as the art of procuring, developing and maintaining competent workforce to achieve the goals of an organization in an efficient and effective manner. In other words, it can be said that human resource management is concerned with people at work and their relationships with each other.

Nature of Human Resource Management

A BRIEF ON:

In a typical manufacturing setup there are different Activities under the Banner of HR Department. We can divide them into the following areas: ADMINISTRATION ACTIVITIES

 HR ACTIVITIES For doing the Activities / Routine work there is a Standard Operating Procedure (SOP).

These SOPS help in making the functions more efficient & System oriented rather than people oriented.

ADMINISTRATION ACTIVITIES

1.) 2.) 3.) 4.) 5.)

UNIFORM EVENT MANAGEMENT TELEPHONE GUEST HOUSE/CHUMMERY TRANSPORTATION a. Company vehicles b. unit head vehicle c. buses

6.) 7.) 8.)

XEROX ESTATE MANAGEMENT COURIER

10.) 11.) 12.)

TRAVEL DESK STATIONERY CANTEEN

13.) 14.) 15.)

TAXI HIRING JOINING FORMALITIES VISITING CARDS

HR ACTIVITIES

1.)

RECRUITMENT/ SELECTION a.)shop floor employees b.)staff

2.)

c.)contract labour TRAINING/DEVELOPMENT a.)shop floor employees b.)staff

3.) 4.) 5.) 6.) 7.) 8.)

PERFORMANCE APPRAISAL RELOCATION INDUCTION DOMESTIC TRAVEL POLICY SEPARATION EXIT INTERVIEWS ATTENDANCE/AWARD/REWA RD CONFIRMATION PROCESS

9.) 10.)

CONCLUSION

With the overall study of the above industrial profiles, products and competitors of different industries we had come to a conclusion that Parle is the top selling brands of the India. The total production of biscuits in India is estimated to be around 30 lakh MT, the organized sector accounts for 65% and the unorganized sector accounts for 35% of the total industry volume.

Parle Products Pvt. Ltd : Established In 1929, company has factories in Mumbai, Bangalore, Bahadurgarh in Haryana and Neemrana in Rajasthan, Additionally, Parle Products also has 7 manufacturing units and 51 manufacturing units on contract. Company has about approximate market share of 30-35% of the total biscuit market. Parle-G accounts for the major volume turnover it accounts for approximately 80% of the total biscuit tonnage for the company. Key Products : Parle - G , Hide and Seek ,Krackjack ,Hide & Seek Milano ,Magix ,Digestive Marie ,Monaco ,Parle Marie ,Kreams ,Milk Shakti ,Parle 20-20 Cookies ,Golden arcs ,Nimkin ,Kreams Gold ,Chox ,Monaco Jeera

In the case of Parle-G brand, the researcher found that its the taste, which contributed towards the customers brand loyalty. Parle-Gs long presence in the market didnt have much impact on the consumers brand choice, rather it was the taste that deferred customers from switching to the other brands of glucose biscuits. The Parle-G customers are not against consuming the Tiger brand provided they get the same quality taste as that of the Parle-G brand. They pointed out that the Tiger brand has a little lower milky taste and is a little sweeter than it

should be. Thus, the company must maintain the price and concentrate on the brand taste to take maximum advantage of this opportunity. Also, marketing efforts are required to make the consumers aware of the brands price and make them more of nutrition-conscious so that they can understand the Glucose H-Force Biscuit concept. APC has a unique position in the world APC products. It is one of the profiteering companies in the country. The company will have good future and exciting things happening today in the field of power electronics and like any other adventure. The current phase of innovation and business solutions has thrown up a number of challenges and opportunities for a changed approach to business itself, especially in the electronics sector. It has earned profit from the initial stage of its operations and its confident of meeting all the challenges that lies ahead and aim at achieving the highest turnover. The study brought put many features and functions of the organization. The organization study has helped me to get familiarized with the real world organization system, their strategies and to understand the various levels in the organization. Project in HCL started by interacting with the HR manager & staff in the organization. The interaction with managers gave insight on the procedures of the recruitment. It also gave insight on the various types of training activities conducted for the new employees and existing employees It also helped and managers .

to learn training requirements while conducting various

training activities by preparing the forms needed for the training activities . In the Recruitment department, by the interaction with the recruitment

head came to know about the various selection processes which were

used in the organization in order to recruit the required candidates who would be able to achieve the goals set by the company. During the tenure in the company, the visit to the production unit gave lot of information about the process . Finance department gave information

about the final accounts i.e. the annual reports which helped in analyzing various ratios. It also gave the information on the important sources

through which the budget was laid for various activities of the company. Marketing and sales department gave information on various strategies of marketing and the techniques used in the sales of the goods. It helped to know the various practical aspects marketing strategies which were learnt in the classroom

BIBLIOGRAPHY
WEB SITES www.parleproducts.com www.wikipedia.org www.parle.com/ www.perfettivanmelle.in Economic Times Brochure of the company GNHO (Global New Hire Orientation) www.apcbyscneiderelectric.com www.apcc.com www.schneiderelectric.com www.google.com www.apc.com