I, SHEETHAL S, a student of 4th SEM MBA, CMR Institute of Technology want to undertake a study on ATTRITION in ITI Ltd.

, It gives me pleasure to interact with you through the Questionnaire for my project work. I humbly request you to spend your valuable time for answering the questions. The information will be kept highly confidential and will be used for the academic purpose only. I request you to answer all questions. QUESTIONAIRE ON A STUDY OF ATTRITION LEVEL IN ITI Ltd Bangalore Plant PART-A 1. Name of the respondent:

2. Age: a) 21-30 3. Gender: a) Male b) 31-40 c) 41-50 d) 50 and above

b) Female

4. Educational qualifications: a) SSLC b) PUC c) TC 5. Category/Grade of your post :

d) Diploma e) Graduate f) Postgraduate

6. Cadre: a) Officer 7. Designation:

b) Non-officer

8. Department:

9. Experience: a) Probationer d) 20-30 years 10. Income: a) 5000-10000

b) 0-10 years e) 30 years

c) 10-20 years

b) 10000-50000

c) 50000 and above

12. Marital status: a) Married b) Single

Part-B
1. What is the Attrition Rate in your Company at an entry level? a. Between 20%-30% b. Between 30%-40% c. 40% & above

2. What is the Attrition rate in your company at the managerial level? a. Between 20%-30% b. Between 30%-40% c. 40% &above

3. How long does it take to train an employee to meet minimum requirements for your department? A. 1 Week B. 15 Days C. 1 Month

4. Your personnel leave the department for the following reasons: A. Better pay D. Change career B. Better benefits E. Normal retirement C. Better promotional opportunities

5. I feel that my work timings are: a) Satisfied b) Neutral c) Dissatisfied 6. My job is interesting and according to my liking: a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree 7. I feel that: a) My company pays salary according to my qualification and experience. b) My company pays less salary for my qualification. c) My company pays more salary for my qualification. d) My company pays less salary for my experience. e) My company pays more salary for my experience.

8. My company is providing: a) More career opportunities for growth. b) No career opportunities for growth.

9. Rate ITI according to the following factors: ( Tick the options)

Factors Technology Innovation World class reputation

Agree +5 +4 +3 +2 +1 +5 +4 +3 +2 +1 +5 +4 +3 +2 +1

Neutral 0 0 0

-1 -1 -1

-2 -2 -2

Disagree -3 -4 -3 -4 -3 -4

-5 -5 -5

10. I feel that my company provides flexible schedules to attend personal or family needs when necessary: a) Yes b) No 11. There is team-work and co-operation between staff members of this company: a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree

12. I feel tired at the end of the day because of work-pressure: a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree 13. The work load is evenly distributed among staff members: a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree 14. Rate the following benefits provided by the company according to your preference:

Factors 1.Transport facilities 2.Canteen facilities 3.Housing facilities 4.Gratuity 5.Provident fund 6.Leave facilities 7.Reward system 8.Physical working conditions

Completely satisfied

Partially satisfied

Not satisfied

15. I am satisfied with the compensation provided by the company: a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree 16. My companys environment will be encouraging: a) Yes, it helps me do any job with enthusiasm. b) No, variety of work is here c) No, I cant achieve new heights in short-time. d) No, it wont provide any learning opportunities. 17. Does your company recognize your good work and gives any reward: a) Yes b) No 18. I feel the self-respect and self-esteem I get in my company: a) Highly satisfied b) Satisfied c) Neutral d) Dissatisfied e) Satisfied 19. I feel that my present job offers a good sense of job security: a) Yes b) No 20. Communication between staff and the top management is effective: a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree 21. I feel that my department needs me for its proper functioning: a) Agree b) Neutral c) Disagree 22. Problems are managed effectively when they arise: a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree 23. What is the basis for promotion: a) Merit b) Seniority d) Job Results

c) Merit cum Seniority

24. I think often about seeking job elsewhere: a) No, I dont think about seeking employment elsewhere because I like this company. b) No, I am happy with job stability here. c) No, I am happy with great working environment. d) Yes, higher emoluments and more attractive salary structure. e) Yes, because of higher retirement age outside and consequently a longer service period. f) Yes, the outside opportunity gives me a better recognition there by organization is likely to value my contribution better.

25. I feel that the following are the factors of Attrition. Tick the following according to your opinion: Factors 1. Less pay 2. Poor welfare benefits 3. Companys poor performance 4.Poor work culture 5. Poor work environment 6.Corruption in the company 7. Lack of career opportunities Strongly agree Agree Neutral Disagree Strongly Disagree

26. I feel that the following are the factors that curb/stop Attrition: Tick the following according to your opinion: Factors 1. High pay 2.Good welfare opportunities 3.Good welfare benefits 4.Good work culture and environment 5.Satisfactory performance of the company 6. Scope of career opportunities 7. Good work ethics Strongly agree Agree Neutral Disagree Strongly Disagree

__________________________ THANK YOU ________________________________