"Running zap for product code {8FB6AF1C-7B7B-42F9-BAAF-7592AC9819E6}:10/03/2013 8:10:59,27" D:\>C:\Users\User\AppData\Local\Temp\avg-c1a30952-2ffa-4f6d-8bf3-d16253905d45.ex e TW!

{8FB6AF1C-7B7B-42F9-BAAF-7592AC9819E6} /nologo ***** Zapping data for user S-1-5-18 for product {8FB6AF1C-7B7B-42F9-BAAF-7592AC 9819E6} ***** MsiZapInfo: Performing operations for user S-1-5-18 Searching for the product {8FB6AF1C-7B7B-42F9-BAAF-7592AC9819E6} cached package. . . Removed file: C:\Windows\Installer\3b4b9.msi Searching for install property data for product {8FB6AF1C-7B7B-42F9-BAAF-7592AC9 819E6}. . . Removed \C1FA6BF8B7B79F24ABFA5729CA89916E\InstallProperties Searching for product {8FB6AF1C-7B7B-42F9-BAAF-7592AC9819E6} data in the HKLM\So ftware\Microsoft\Windows\CurrentVersion\Uninstall key. . . Removed \{8FB6AF1C-7B7B-42F9-BAAF-7592AC9819E6} Searching user's global config location for product {8FB6AF1C-7B7B-42F9-BAAF-759 2AC9819E6} data. . . Searching for product C1FA6BF8B7B79F24ABFA5729CA89916E upgrade codes in Softwa re\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes... Removed upgrade code 'C1FA6BF8B7B79F24ABFA5729CA89916E' at HKLM\Software\Micr osoft\Windows\CurrentVersion\Installer\\UpgradeCodes Searching for patches for product C1FA6BF8B7B79F24ABFA5729CA89916E in Software \Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\C1FA6BF8B 7B79F24ABFA5729CA89916E\Patches Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S1-5-18\Products\C1FA6BF8B7B79F24ABFA5729CA89916E for product data. . . Removed \Features Removed \Patches Removed \Usage Removed \Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-518\Products\C1FA6BF8B7B79F24ABFA5729CA89916E Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S1-5-18\Features\C1FA6BF8B7B79F24ABFA5729CA89916E for product feature data. . . Searching per-machine global config location for product {8FB6AF1C-7B7B-42F9-BAA F-7592AC9819E6} data. . . Searching for product C1FA6BF8B7B79F24ABFA5729CA89916E upgrade codes in Softwa re\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes... Searching for patches for product C1FA6BF8B7B79F24ABFA5729CA89916E in Software \Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\C1FA6BF8B 7B79F24ABFA5729CA89916E\Patches Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S1-5-18\Products\C1FA6BF8B7B79F24ABFA5729CA89916E for product data. . . Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S1-5-18\Features\C1FA6BF8B7B79F24ABFA5729CA89916E for product feature data. . . Searching old global config location for product {8FB6AF1C-7B7B-42F9-BAAF-7592AC 9819E6} data. . . Searching for product C1FA6BF8B7B79F24ABFA5729CA89916E upgrade codes in Softwa re\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes... Searching for patches for product C1FA6BF8B7B79F24ABFA5729CA89916E in Software \Microsoft\Windows\CurrentVersion\Installer\Products\C1FA6BF8B7B79F24ABFA5729CA8 9916E\Patches Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\C1 FA6BF8B7B79F24ABFA5729CA89916E for product data. . . Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\C1 FA6BF8B7B79F24ABFA5729CA89916E for product feature data. . . Searching per-machine location for product {8FB6AF1C-7B7B-42F9-BAAF-7592AC9819E6

} data. . . Searching for product C1FA6BF8B7B79F24ABFA5729CA89916E upgrade codes in Softwa re\Classes\Installer\UpgradeCodes... Removed upgrade code 'C1FA6BF8B7B79F24ABFA5729CA89916E' at HKLM\Software\Clas ses\Installer\UpgradeCodes Searching for patches for product C1FA6BF8B7B79F24ABFA5729CA89916E in Software \Classes\Installer\Products\C1FA6BF8B7B79F24ABFA5729CA89916E\Patches Searching HKLM\Software\Classes\Installer\Components for published component d ata for the product {8FB6AF1C-7B7B-42F9-BAAF-7592AC9819E6}. . . Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data fo r the product {8FB6AF1C-7B7B-42F9-BAAF-7592AC9819E6}. . . Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly d ata for the product {8FB6AF1C-7B7B-42F9-BAAF-7592AC9819E6}. . . Searching HKLM\Software\Classes\Installer\Products\C1FA6BF8B7B79F24ABFA5729CA8 9916E for product data. . . Removed \Media Removed \Net Removed \SourceList Removed \Software\Classes\Installer\Products\C1FA6BF8B7B79F24ABFA5729CA89916 E Searching HKLM\Software\Classes\Installer\Features\C1FA6BF8B7B79F24ABFA5729CA8 9916E for product feature data. . . Removed \Software\Classes\Installer\Features\C1FA6BF8B7B79F24ABFA5729CA89916 E Searching for product {8FB6AF1C-7B7B-42F9-BAAF-7592AC9819E6} in per-user managed location. . . Searching for product C1FA6BF8B7B79F24ABFA5729CA89916E upgrade codes in Softwa re\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Upgrade Codes... Searching for patches for product C1FA6BF8B7B79F24ABFA5729CA89916E in Software \Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\ C1FA6BF8B7B79F24ABFA5729CA89916E\Patches Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1 -5-18\Installer\Products\C1FA6BF8B7B79F24ABFA5729CA89916E for product data. . . Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1 -5-18\Installer\Features\C1FA6BF8B7B79F24ABFA5729CA89916E for product feature da ta. . . Searching for shared DLL counts for components tied to the product C1FA6BF8B7B79 F24ABFA5729CA89916E. . . HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is no t present. Searching for shared DLL counts for components tied to the product C1FA6BF8B7B79 F24ABFA5729CA89916E. . . Reduced shared DLL count to 999 for: C:\Program Files\AVG\AVG10\sc.dat Reduced shared DLL count to 999 for: C:\Program Files\AVG\AVG10\sb.dat Reduced shared DLL count to 999 for: C:\Program Files\AVG\AVG10\avgmfarx.dll Reduced shared DLL count to 999 for: C:\Program Files\AVG\AVG10\avgmfapx.exe Reduced shared DLL count to 999 for: C:\Program Files\AVG\AVG10\ph.dat Reduced shared DLL count to 999 for: C:\Program Files\AVG\AVG10\avgatend.stp Reduced shared DLL count to 999 for: C:\Program Files\AVG\AVG10\cf.dat Reduced shared DLL count to 999 for: C:\Program Files\AVG\AVG10\sc.dat.xcd Reduced shared DLL count to 999 for: C:\Program Files\AVG\AVG10\avgatupd.stp Reduced shared DLL count to 999 for: C:\Program Files\AVG\AVG10\sb2.dat Reduced shared DLL count to 999 for: C:\Windows\system32\Drivers\AVG\iavichjw .avm Reduced shared DLL count to 999 for: C:\Program Files\AVG\AVG10\HtmLayout.dll Reduced shared DLL count to 999 for: C:\Program Files\AVG\AVG10\avgupd.sig Reduced shared DLL count to 999 for: C:\Windows\system32\Drivers\AVG\incavi.a vm Reduced shared DLL count to 999 for: C:\Program Files\AVG\AVG10\sb.dat.xcd

Searching for product C1FA6BF8B7B79F24ABFA5729CA89916E client info data. . . Removed client of component 01FCD203E42248E4DBF7F1291EF7BD69 Removed client of component 02B5D3BBE36CD054192F35D45661E5B6 Removed client of component 03D92595CFA604745B34EFED33820A07 Removed client of component 044DB212FED836D41A4FE00EE9DC100E Removed client of component 061EEE5D984E24D4E8DD5DF6A0C485F4 Removed client of component 09D57A7D52A27834ABE806C7B192FE65 Removed client of component 0B4D42C75C0910E4291C96EF80AE4A06 Removed client of component 0D70348724D142A4EAA4F638D54A97D6 Removed client of component 119F0421DE6B1564DB33CE0D640F82B9 Removed client of component 146B292F66D388944ACC6D39A7391289 Removed client of component 14D5FFE54E51D30498208A61319F2896 Removed client of component 158ED5515654E8344AF5F0FFC1D4998C Removed client of component 16C4829923A9EA04A80B9B261B630758 Removed client of component 18D705324F6F6CB46A5ADE791C613605 Removed client of component 190CBB0CBAE51144680AD2FF383DF038 Removed client of component 1972D055C1A5F3D439EF6577BD323176 Removed client of component 1BD7AFAD188455B4E88D1407BB3E3422 Removed client of component 1C286DA0094343F42AC2AE881FDF1646 Removed client of component 1CEF753AA513EC14783EBD8CBA5C79BD Removed client of component 1CF4728E6EAF5C244A7B363616615EE3 Removed client of component 1D6D7A76136EC7F4F94194704B567B76 Removed client of component 1F96050D2B9C8124CB63B995CA303E72 Removed client of component 2041B93C30F5E5549B3EE8DD5C501F29 Removed client of component 208F00E9F61CE7643B5C39B7E2961F72 Removed client of component 20CDE49C59E993742A7DA10843B976AB Removed client of component 20E617439F0F0874F9796AC716BA2550 Removed client of component 21F8040D4EFB2184C93600D1DAB67824 Removed client of component 236DA740634D3B74D9C750B59F4FBE2C Removed client of component 2523052FE4087F841AE249DF8E979D33 Removed client of component 254968AEB0C431E40AD8B935986009D4 Removed client of component 25CF3F5C8758BBB4DAF9A8855BBC150B Removed client of component 275596C0E3F9C044E8052AB4B272A233 Removed client of component 2766A92CF5FB2A845BF223AD88835B11 Removed client of component 28111DB372446E244BE74F909108CA51 Removed client of component 28DE6AAFA7DF76345BE5DECC8017A986 Removed client of component 2A4860A6274B3B44D8A49CD3DE487D5B Removed client of component 2ABE9BEA9BCC01A40A1CEC350425F7C6 Removed client of component 2C3D8BA6EF8F6A642BB5EAD7900807EB Removed client of component 2D539B57F40242E4CA6CF9C65398CCF8 Removed client of component 2E48EA61FB7BE474BAB37654550180D3 Removed client of component 2FAB89FA32B946A459D7C8992E88F76C Removed client of component 3084C66744E921543BDFB5A6978862F8 Removed client of component 3164ED50FDE7FF442B1C3B8983D6D4EF Removed client of component 35700D2BEB7C10343A7EF68BC64F1F16 Removed client of component 359ECDCCD3B03434DABDD3C9B108D6EA Removed client of component 35CE4D8B1CD1852459D5C9814EA25CF0 Removed client of component 3808D1B60A205D44190F8D70BE50C5E5 Removed client of component 3883DE33BC973694293BFDE2F709177B Removed client of component 38BBD8BC21F93FE44BFFD61ACF65ED33 Removed client of component 38BEB1453143AEF479C657F709E2219D Removed client of component 39F70EDEF7568844A90CAB9778624D52 Removed client of component 3C38FF15DB37A994F8529B3CF182C98E Removed client of component 3E277BB2FA71CC04C918FD3DC294655E Removed client of component 3EF15E7441D99DB4EBE3466B86F299CA Removed client of component 3F2F917D9144FCB4E9724F00FDC381EB Removed client of component 3F39A00BF86D74C499507439A1C88E17 Removed client of component 3F9D4A79D1ACB8B4BB67B4FA80AC0C08 Removed client of component 4193A0F7653A52F4983A75C522E6FDAF Removed client of component 42E94D4B8B146A14E94A6F076BE32046

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of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of

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of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of of

component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component component

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Removed client of component CF74D142C44C436458BB4D12157B82E8 Removed client of component D37BBEEA71DA17D44A6441D5A27ABAF7 Removed client of component D3A36F44E4E202F45886B8D066E9867B Removed client of component D45FAF5A8F39D104AB2430EA7B8D9247 Removed client of component D85FC556BA486264680C6EDF290EEF87 Removed client of component D9D35EAC325B16A4D89C951913E73C3D Removed client of component DAAE4845DFC24FD4F80CF3529549CC52 Removed client of component DB66AFEE3FD2EAA4E9A6F9C1515116D5 Removed client of component DB960E6FDC45A40438E0AE947DAC8BD7 Removed client of component DF1484F6E83C36A43960BAE096851914 Removed client of component DFD78421A31C6F64E903259DF249AC9E Removed client of component E174053F35F54E84796121374566A3F6 Removed client of component E1807EEC121E86049A3B21536FFDE8FD Removed client of component E3B3405267B1A6342A9FF2172BD5E948 Removed client of component E49CBAF2E2CAD804BAC94522F6102C47 Removed client of component E4E566A623D410D41A6ACA249ECAE651 Removed client of component E60BD2ABDCBCB694AB922B93A7D7E091 Removed client of component E74FB79A32C918C45BC9C5EDF28CBAAE Removed client of component E8E2113991FD883468F598115552E136 Removed client of component EA955E849BA389C42AF280F65C6712B6 Removed client of component EB9940BABCBF03C4E8BDCDE75AE4C5E6 Removed client of component EC151EFFB5D460A4090BC574BCD03104 Removed client of component EDC61D5A9F1EEDB4A8F907F92CE5F74A Removed client of component EEAA7902D0BB32D499F91081D870A7C6 Removed client of component EF76D2C7D5D1FBB48908C9CFB40F6F42 Removed client of component F2B3340058B51CA43ACC4909FB710651 Removed client of component F33E0818678B19248B36A6D1F5CC799D Removed client of component F51F80D2012C87544B318F1DFBB3F709 Removed client of component F72A2D39AF133F1408555D2169B80C5A Removed client of component F762B380CA9EA734F9DDC58C6F2F3ACB Removed client of component F91F9D38A6E8BE641A615DE460EC9877 Removed client of component F984E318247A20E4486C8146FA280C07 Removed client of component FD52503A76ABF414D8E9CD0410E2F482 Removed client of component FE9B611DDB47CB64BA7DFEF4AA0D9A36 Removed client of component FEAAE1DCD1014914289DADAB25AF586B Searching for product C1FA6BF8B7B79F24ABFA5729CA89916E client info data. . . Searching for Installer files and folders associated with the product {8FB6AF1C7B7B-42F9-BAAF-7592AC9819E6}. . . Searching for files and folders in the user's profile. . . Searching for files and folders in the %WINDIR%\Installer folder FAILED to clear all data. "Running zap for product code {739F4CE3-6443-40AB-ACB3-2CF6FD3702AE}:10/03/2013 8:10:59,89" D:\>C:\Users\User\AppData\Local\Temp\avg-c1a30952-2ffa-4f6d-8bf3-d16253905d45.ex e TW! {739F4CE3-6443-40AB-ACB3-2CF6FD3702AE} /nologo ***** Zapping data for user S-1-5-18 for product {739F4CE3-6443-40AB-ACB3-2CF6FD 3702AE} ***** MsiZapInfo: Performing operations for user S-1-5-18 Searching for the product {739F4CE3-6443-40AB-ACB3-2CF6FD3702AE} cached package. . . Removed file: C:\Windows\Installer\3b4b5.msi Searching for install property data for product {739F4CE3-6443-40AB-ACB3-2CF6FD3 702AE}. . . Removed \3EC4F9373446BA04CA3BC26FDF7320EA\InstallProperties Searching for product {739F4CE3-6443-40AB-ACB3-2CF6FD3702AE} data in the HKLM\So ftware\Microsoft\Windows\CurrentVersion\Uninstall key. . . Removed \{739F4CE3-6443-40AB-ACB3-2CF6FD3702AE}

Searching user's global config location for product {739F4CE3-6443-40AB-ACB3-2CF 6FD3702AE} data. . . Searching for product 3EC4F9373446BA04CA3BC26FDF7320EA upgrade codes in Softwa re\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes... Removed upgrade code '3EC4F9373446BA04CA3BC26FDF7320EA' at HKLM\Software\Micr osoft\Windows\CurrentVersion\Installer\\UpgradeCodes Searching for patches for product 3EC4F9373446BA04CA3BC26FDF7320EA in Software \Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3EC4F9373 446BA04CA3BC26FDF7320EA\Patches Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S1-5-18\Products\3EC4F9373446BA04CA3BC26FDF7320EA for product data. . . Removed \Features Removed \Patches Removed \Usage Removed \Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-518\Products\3EC4F9373446BA04CA3BC26FDF7320EA Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S1-5-18\Features\3EC4F9373446BA04CA3BC26FDF7320EA for product feature data. . . Searching per-machine global config location for product {739F4CE3-6443-40AB-ACB 3-2CF6FD3702AE} data. . . Searching for product 3EC4F9373446BA04CA3BC26FDF7320EA upgrade codes in Softwa re\Microsoft\Windows\CurrentVersion\Installer\\UpgradeCodes... Searching for patches for product 3EC4F9373446BA04CA3BC26FDF7320EA in Software \Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3EC4F9373 446BA04CA3BC26FDF7320EA\Patches Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S1-5-18\Products\3EC4F9373446BA04CA3BC26FDF7320EA for product data. . . Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S1-5-18\Features\3EC4F9373446BA04CA3BC26FDF7320EA for product feature data. . . Searching old global config location for product {739F4CE3-6443-40AB-ACB3-2CF6FD 3702AE} data. . . Searching for product 3EC4F9373446BA04CA3BC26FDF7320EA upgrade codes in Softwa re\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes... Searching for patches for product 3EC4F9373446BA04CA3BC26FDF7320EA in Software \Microsoft\Windows\CurrentVersion\Installer\Products\3EC4F9373446BA04CA3BC26FDF7 320EA\Patches Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\3E C4F9373446BA04CA3BC26FDF7320EA for product data. . . Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\3E C4F9373446BA04CA3BC26FDF7320EA for product feature data. . . Searching per-machine location for product {739F4CE3-6443-40AB-ACB3-2CF6FD3702AE } data. . . Searching for product 3EC4F9373446BA04CA3BC26FDF7320EA upgrade codes in Softwa re\Classes\Installer\UpgradeCodes... Removed upgrade code '3EC4F9373446BA04CA3BC26FDF7320EA' at HKLM\Software\Clas ses\Installer\UpgradeCodes Searching for patches for product 3EC4F9373446BA04CA3BC26FDF7320EA in Software \Classes\Installer\Products\3EC4F9373446BA04CA3BC26FDF7320EA\Patches Searching HKLM\Software\Classes\Installer\Components for published component d ata for the product {739F4CE3-6443-40AB-ACB3-2CF6FD3702AE}. . . Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data fo r the product {739F4CE3-6443-40AB-ACB3-2CF6FD3702AE}. . . Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly d ata for the product {739F4CE3-6443-40AB-ACB3-2CF6FD3702AE}. . . Searching HKLM\Software\Classes\Installer\Products\3EC4F9373446BA04CA3BC26FDF7 320EA for product data. . . Removed \Media Removed \Net Removed \SourceList Removed \Software\Classes\Installer\Products\3EC4F9373446BA04CA3BC26FDF7320E

A Searching HKLM\Software\Classes\Installer\Features\3EC4F9373446BA04CA3BC26FDF7 320EA for product feature data. . . Removed \Software\Classes\Installer\Features\3EC4F9373446BA04CA3BC26FDF7320E A Searching for product {739F4CE3-6443-40AB-ACB3-2CF6FD3702AE} in per-user managed location. . . Searching for product 3EC4F9373446BA04CA3BC26FDF7320EA upgrade codes in Softwa re\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Upgrade Codes... Searching for patches for product 3EC4F9373446BA04CA3BC26FDF7320EA in Software \Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-18\Installer\Products\ 3EC4F9373446BA04CA3BC26FDF7320EA\Patches Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1 -5-18\Installer\Products\3EC4F9373446BA04CA3BC26FDF7320EA for product data. . . Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1 -5-18\Installer\Features\3EC4F9373446BA04CA3BC26FDF7320EA for product feature da ta. . . Searching for shared DLL counts for components tied to the product 3EC4F9373446B A04CA3BC26FDF7320EA. . . HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is no t present. Searching for shared DLL counts for components tied to the product 3EC4F9373446B A04CA3BC26FDF7320EA. . . Searching for product 3EC4F9373446BA04CA3BC26FDF7320EA client info data. . . Removed client of component 30EC774F6371B044A932CFA7E5F864A8 Removed client of component 6860D4C172F342148B20044D4C8D338A Searching for product 3EC4F9373446BA04CA3BC26FDF7320EA client info data. . . Searching for Installer files and folders associated with the product {739F4CE36443-40AB-ACB3-2CF6FD3702AE}. . . Searching for files and folders in the user's profile. . . Searching for files and folders in the %WINDIR%\Installer folder FAILED to clear all data.