COMPANY NAME

Genpact India Pvt. Ltd. Tata Consultancy Services BPO WNS Global Services (P) Ltd Aegis Ltd Wipro BPO Firstsource Solutions Ltd. Infosys BPO Aditya Birla Minacs Worldwide Ltd. exl Service.com (India) Pvt Ltd Hinduja Global Solutions Ltd Intelenet Global Services Ltd HCL Technologies Ltd. - Business Services. HOV Services Ltd 3i Infotech Ltd Mphasis Ltd

Genpact Limited (NYSE: G) is a global provider of business process and technology management services, offering a portfolio of enterprise and industry-specific services. It was formerly a GE owned company called GE Capital International Services or GECIS. It operates from India, China, Guatemala, Hungary, Mxico, Morocco, the Philippines, Poland, the Netherlands, Romania, Spain, South Africa, Australia, UAE, Brazil and the United States. Tiger Tyagarajan is the President and CEO of Genpact and has the highest paid salary package in India of Rs.49 Crores per annum. Currently it employs over 58,500+ people in various locations providing services in 25+ languages on a 24/7 basis. Genpact's services cover areas like finance and accounting, analytics & research, financial risk management, supply chain, procurement, enterprise application services and IT Information Services. Genpact serves clients in various industries including banking and financial services, insurance, capital markets, healthcare, life sciences, consumer goods, retail, aerospace, automotive, energy, hitech, transportation & logistics, and hospitality.

Genpact Limited Type Public Traded as NYSE: G Industry Business Process Management & Technology Services Founded 1997 Headquarters Gurgaon, India Key people N. V. Tyagarajan (President & CEO) Revenue $1.60 billion (2011) Employees 58,500+ (2012) Website www.genpact.com

History
Genpact went public on NYSE on August 2, 2007 under the symbol "G". The NYSE symbol "G" was initially allocated to the Gillette company. After the Gillette Company was acquired by Procter and Gamble, the symbol became free and Genpact and Google booked it. It was Genpact in the end that got to keep G as its stock symbol. Apart from GECIS, Genpact has also been known as GECSI and GECIBS in its initial days of operation.

Smart Enterprise Processes(SEP)

In 2009, Genpact introduced its Smart Enterprise Processes (SEPSM), a scientific methodology enabling business process effectiveness to deliver measurable business outcomes. With SEP SM, companies can achieve substantially improved financial performance by breaking down organizational silos and making business processes effective and measurable. Compared with traditional efforts focused on efficiency within individual processes or business units, SEPSMs end-to-end methodology can deliver two to five times the impact on improved cash flow, margins, revenue growth or other targeted financial and operating metrics. SEP SM methodology was reviewed and recognized by International Data Corporation (IDC) and other Industry Analysts.

Latest Acquisitions
July 2012: Genpact announced its plans to acquire Triumph Engineering Corp. With this acquisition, Genpact will strengthen its capabilities for Manufacturing industry by adding Engineering Design Services for Aviation and Energy Sectors.

April 2011: Genpact acquired Headstrong, a Virginia-based consulting and IT services company with a specialized focus in financial services, for US $550 Million. On 15th September 2011, Genpact Acquired EmPower Research, an integrated media and business research company with strong capabilities in social media research and measurement. EmPower management has offices based in New York, Bangalore, Cincinnati, New Jersey, San Francisco and London. On April 18, 2012, Genpact announced its move to buy the European business process company 'Accounting PLaza'. On May 14 , 2012 . Genpact announced that they will acquire Atyati Technologies which is a technology platform provider for rural banks in India.

Locations
Genpact operates from Asia, Eastern Europe, Northern America, Latin America, Australia and Africa.

In India
Genpact, Uppal Hyderabad In India it operates from Gurgaon, Noida, Delhi, Hyderabad, Jaipur, Kolkata, Bangalore and Dehradun. The operations in India are finance and accounting, sales and marketing analytics, customer services, financial services collections, supply chain, information technology and actuarial & other insurance services with learning content development. Genpact has got an approval to open its SEZ center in Bhubaneshwar. Genpact has a 50:50 joint venture with NDTV in NGEN Media Services. It also has tied up with NIIT for training related services.

In USA
Genpact has assumed several accounting processes of Walgreens, the largest drugstore chain in the United States. It has acquired a former Walgreens facility in Danville, Illinois to accommodate these functions. Through its wholly owned subsidiary formerly known as Creditek LLC, with facilities in Wilkes Barre, PA, Nashville, TN, and Parsippany, NJ, Genpact provides finance & accounting solutions, revenue cycle management services in such processes as order-to-cash, procure-to-pay and forecast-to-fulfill. Genpact Mortgage Services, formerly MoneyLine Lending Services, provides private-label, outsourced mortgage origination and fulfillment services and complex business process outsourcing for financial institutions and other mortgage lenders from its centers in Irvine, CA, and Salt Lake City, UT.

In Guatemala
Genpact's facility in Guatemala was opened in 2008 and provides business process services in English as well as in Spanish. The delivery center initially accommodated more than 700 workers and has the capacity to grow to approximately to 1,000. The facility's close proximity to the region's largest public university is a major advantage in terms of attracting key talent.

In Hungary
Genpact Hungary, founded in 2002, operates in Budapest and has established itself as one of Europes premier business services and technology solutions providers. It employs staff from more than two dozen countries serving customers across Europe in over 15 languages.

In Romania
Genpact Romania, founded in 2006, operates in Bucharest and in Cluj.

In Netherlands & Spain

With the strategic acquisition in 2007 of Dutch and Spanish entities of ICE Enterprise Solutions (that made half of the partners and consultants leave their company), Genpact provides SAP solutions via centers in the Netherlands and Spain. ICE is an SAP Services Partner, Utilities Partner, and BW/SEM Partner in the Netherlands, and an SAP Partner and StreamServe Partner in Spain.

In Poland
In June 2008, Genpact opened a new center in the Polish city of Lublin. Genpact Operations Centre located in city of Lublin is a finance and accounting operations centre which offers services to customers from Slovakia, Czech and Poland.

Decision about starting the centre in Lublin results first of all with good city location, close to other states in Centre and Eastern Europe. First employees of new Centre became officially take on in June 2008.

In Africa
In 2008, Genpact set foot in the north African city of Rabat, Morocco. In 2009, Genpact entered into a partnership with South African Breweries Ltd (SAB) assuming responsibility for its Shared Services Centre in Johannesburg, South Africa.

In China
Genpact in China, known as Jianbaite (in Chinese: ), has Service delivery centers in Dalian, Changchun and Shanghai. Among them, the center in Dalian is the largest, located in Dalian Software Park, employing about 3,000 people, and focusing on the Japanese business.

In Philippines
Genpact in the Phillppines has a BPO/Call Center branch located at Northgate Cyberzone, Filinvest Corporate City, Alabang, Muntinlupa City