CONFIDENTIAL

BM/APR 2007/HRM533/530

UNIVERSITI TEKNOLOGI MARA FINAL EXAMINATION

COURSE COURSE CODE EXAMINATION TIME

: : : :

INTRODUCTION TO HUMAN RESOURCE MANAGEMENT HRM533/530 APRIL 2007 3 HOURS

INSTRUCTIONS TO CANDIDATES 1. 2. 3. 4. This question paper consists of six (6) questions. Answer only four (4) questions in the Answer Booklet. Start each answer on a new page. Do not bring any material into the examination room unless permission is given by the invigilator. Please check to make sure that this examination pack consists of: i) ii) the Question Paper an Answer Booklet - provided by the Faculty

DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO

This examination paper consists of 3 printed pages
Hak Cipta Universiti Teknologi MARA

CONFIDENTIAL

CONFIDENTIAL

BM/APR 2007/HRM533/530

QUESTION 1 A number of job-site approach development methods are available. To ensure that the desired development actually occurs, managers must plan and coordinate development efforts. Discuss any five (5) means that can be used. Provide examples. (25 marks)

QUESTION 2 Downsizing has inspired various innovative ways of removing people from the payroll. a) List and explain three (3) methods of downsizing approach. (15 marks) b) Which method is the last method to resort to when downsizing? (5 marks) c) Describe two (2) positive consequences of downsizing. (5 marks)

QUESTION 3 a) Shortages of qualified applicants in the market have forced employers to turn to creative recruiting methods. Illustrate two (2) examples of creative recruiting methods that can be used by employers. (4 marks) Discuss three (3) methods of internal recruitment and four (4) methods of external recruitment that are commonly used by employers. (21 marks)

b)

QUESTION 4 a) Differentiate between Traditional Compensation Approach and Total Rewards Approach. (15 marks) Explain two (2) drawbacks of Profit Sharing Plans. (5 marks) c) Describe the reasons for establishing Team Pay Plan in an organization. (5 marks)

b)

Hak Cipta Universiti Teknologi MARA

CONFIDENTIAL

CONFIDENTIAL

BM/APR 2007/HRM533/530

QUESTION 5 Job analysis is the most basic function of human resource management. a) Define job analysis and describe three (3) methods of job analysis. (10 marks) b) Identify the steps in conducting job analysis. (15 marks)

QUESTION 6 a) Explain five (5) potential sources of error in performance appraisal process. (15 marks)

b)

Describe four (4) parties that would be involved in conducting performance appraisal. (10 marks)

END OF QUESTION PAPER

Hak Cipta Universiti Teknologi MARA

CONFIDENTIAL