Polytechnic University of the Philippines COLLEGE OF BUSINESS DEPARTMENT OF MANAGEMENT & ENTREPENEURSHIP Sta.

mesa, manila SYLLABUS

I. COURSE TITLE: II. COURSE CODE: III. COURSE CREDIT:

ORGANIZATIONAL BEHAVIOR MN 470 Three (3) Units

IV. COURSE DESCRIPTION: This course provides a broad introduction to the structure and function of organizations and the behavior of people in them, focusing on public and nonprofit organizations. The primary purpose of the course is to equip students with an understanding of organizational concepts and practical techniques for managing effectively in challenging environments. Topics discussed include organizational behavior, rational and natural organizations, open system and organizational environment, personal assessment of managerial skills, leadership, employee empowerment, motivation, diversity, managing conflict, negotiation, communication, leadership and working in groups and teams, managing change, managing stress. V. PRE-REQUISITE COURSE: Principles of Management and Organization VI. VISION & MISSION OF THE UNIVERSITY VISION: Towards A Total University. MISSION: The mission of the Polytechnic University of the Philippines in the 21 st Century is to provide the highest quality of comprehensive and global education and community services accessible to all students, Filipinos and foreigners alike. It shall offer high-quality undergraduate and graduate programs that are responsive to the changing needs of the students to enable them to lead productive and meaningful lives. Polytechnic University of the Philippines shall maintain traditional mission based on its founding philosophy and at the same time propose additional changes that will greatly enhance the realization of this mission in the context of the global society. VII. GOALS OF THE COLLEGE Revitalizing the curriculum to be attuned to the industry for national significance and global competitiveness in order to attain quality and excellence in the academe in todays thrust of our university President. It is for the reason that College of Business curricular offerings must be refined in the light of fast emerging developments taking place both domestically and internationally.
CERTIFIED TRUE COPY OF THE ORIGINAL POLYTECHNIC UNIVERSITY OF THE PHILIPPINES COLLEGE OF BUSINESS ADMINISTRATION DR. MARILOU B. MONDANA
Chairperson, Department of Management

The opportunities and challenges hastened by the globalization, the thrust of the national government towards producing highly competitive graduates as well as the enormous changes in the business themes, technologies, practices, and laws are the compelling reasons in reexamining the relevance and adequacy of CBs curriculum in the 21st century. VIII. OBJECTIVES OF THE PROGRAM 1. 2. 3. Develop desirable attributes of leadership and human relations, enhanced by moral values, social concern and responsible citizenship. Provide future professional with managerial skill, opportunity seeking and decision making in the area of business environment. To respond to the technological development, international and economic conditions.

IX. COURSE OBJECTIVES At the end of semester, the student is expected to: 1. 2. 3. 4. 5. 6. 7. To understand how and why people behave the way they do in organization To know the different leadership traits essential in the organization To be able to know the basic concept of employee motivation To appreciate the value of performance appraisal and rewards To gain knowledge on process of communication and information To understand and appreciate organizational changes To appreciate the value of good relationship in an organization

X. COURSE OUTLINE 1. What is organizational behavior? 1.1 Definition 1.2 Contributions of other social sciences: industrial psychology, sociology, anthropology, political science 2. Teams 2.1 Definition; reasons for joining teams; selection criteria, goals/objective 2.2 Norms and roles: deviance, conformity, dysfunctional behaviors, social loafing 2.3 Group processes: communication, responsibility, accountability, respect, evaluation 2.4 Decision making: consensus, cooperation, constructive conflict, group think 3. Individual behavior in the organization 3.1 Theories of human behavior- a psychological approach 3.2 Characteristics of achievers (D.C. McClelland); the human side of enterprise (D. McGregor; employing the whole man (P.Drucker) 4. Motivation 4.1 4.2 4.3 4.4 4.5 A needs approach (Maslow) Acquired needs (McClelland): Thematic Apperception Test (TAT) Two-factor theory (Herzberg) Equity of rewards in the workplace Expectancy, instrumentality and valence

5.

Leadership 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 Trait theories Ohio State studies Variations of this approach Situational variables The Blanchard model The Vroom model Fiedlers theory Path-goal theory of leadership (House & Mitchell)

6.

Organization power and politics 6.1 6.2 6.3 6.4 6.5 6.6 6.7 Power defined Sources of power Power as a function of dependence Political behavior in the organization Coalition formation Control of information Patterns of political behavior

7.

Organizational conflict 7.1 7.2 7.3 7.4 7.5 Conflict defined Benefits of conflict Dysfunctional nature of organizational conflict Interpersonal approach to conflict management Structural approach to conflict management

8.

Interpersonal and organizational communication 8.1 A model of communication: encoding and decoding, feedback and noise during transmission 8.2 Using the appropriate communications medium 8.3 Barriers to effective communication: language, semantics, filtering, cultural, differences, perception

9.

Organizational culture 9.1 Organizational culture defined 9.2 Organizational subcultures: stories, rites, rituals, ceremonies 9.3 Culture and the new employee- communicating the culture

XI. COURSE REQUIREMENTS The learners will undertake a research work or interview some employees of well known companies to gather information or data on their concepts of XII. EVALUATION TECHNIQUES The topics will be discussed, elaborated according to the concept of human behavior.

XIII. COURSE GRADING SYSTEM Formula: CS x 2 + ME = 3 CS x 2 + FE = 3 PG + PFG = 2 first grading period (PG) (Mid-term) first grading period (PFG) (Final) first grading period (PG)

Where CS = class standing ME = midterm examination FE = final examination PG = Preliminary grade PFG = Pre-final grade FG = Final grade XIV. SUGGESTED TEACHING METHODOLOGIES/ STRATEGIES To emphasize the importance of job satisfaction and productivity which is achieved through good governance and study of organizational behavior. XV. SUGGESTED LEARNING ACTIVITIES Lecture, interview, case analysis, research paper XVI. SUGGESTED REFERENCES: Kolb, Osland and Rubin (1995). The Organizational Behavior Reader, 6th Edition. Prentice Hall: Englewood Cliffs, NJ. Chopra, A.J. (1999). Managing the people side of innovation. Kumarian Press. Dubrin, A. (1997). Fundamentals of Organizational Behavior: An Applied approach. Southwestern College Publishing.

CERTIFIED TRUE COPY OF THE ORIGINAL POLYTECHNIC UNIVERSITY OF THE PHILIPPINES COLLEGE OF BUSINESS ADMINISTRATION DR. MARILOU B. MONDANA
Chairperson, Department of Management

STANDARD TRANSMUTATION TABLE

100 100 = 1.0 93-99 = 1.25 86-92 = 1.5 79-85 = 1.75 72-78 = 2.0 65-71 = 2.25 58-64 = 2.5 51-57 = 2.75 50 = 3.0 44-49 = 3.25 38-43 = 3.5 32-37 = 3.75 27-31 = 4.0 0-25 = 5.0 75 74-75 = 1.0 69-73 = 1.25 64-68 = 1.5 59-63 = 1.75 54-58 = 2.0 49-53 = 2.25 44-48 = 2.5 39-46 = 2.75 34-38 = 3.0 29-33 = 3.5 14-28 = 4.0 0-13 = 5.0 50 49-50 = 1.0 46-48 = 1.25 41-45 = 1.5 37-40 = 1.75 34-36 = 2.0 31-33 = 2.25 28-30 = 2.5 26-27 = 2.75 25 = 3.0 22-29 = 3.25 19-21 = 3.5 10-18 = 4.0 1-9 = 5.0 25 25 = 1.0 24 = 1.25 22-23 = 1.5 20-21 = 1.75 18-19 = 2.0 16-17 = 2.25 14-15 = 2.5 13 = 2.75 12 = 3.0 9-11 = 3.5 6-8 = 4.0 1-5 = 5.0 95 95 = 1.0 84-94 = 1.25 83-88 = 1.5 77-82 = 1.75 71-76 = 2.0 65-70 = 2.25 59-64 = 2.5 53-68 = 2.75 47-52 = 3.0 41-46 = 3.25 35-40 = 3.5 17-34 = 4.0 0-16 = 5.0 70 67-70 = 1.0 63-66 = 1.25 59-62 = 1.5 55-58 = 1.75 51-54 = 2.0 47-50 = 2.25 43-46 = 2.5 39-42 = 2.75 35-38 = 3.0 31-34 = 3.25 27-30 = 3.5 23-26 = 3.75 11-22 = 4.0 0-10 =5.0 45 45 = 1.0 42-44 = 1.25 39-41 = 1.5 36-38 = 1.75 33-35 = 2.0 30-32 = 2.25 27-29 = 2.5 24-26 = 2.75 22-23 = 3.0 19-21 = 3.5 10-18 = 4.0 1-9 = 5.0 20 20 = 1.0 19 = 1.25 18 = 1.5 17 = 1.75 16 = 2.0 15 = 2.25 13-14 = 2.5 11-12 = 2.75 10 = 3.0 8-9 = 3.5 6-7 = 4.0 1-5 = 5.0 90 90 = 1.0 85-89 = 1.25 79-84 = 1.5 73-78 = 1.75 67-72 = 2.0 61-66 = 2.25 55-60 = 2.5 49-54 = 2.75 43-48 = 3.0 37-42 = 3.25 31-36 = 3.5 19-30 = 4.0 0-18 = 5.0 65 64-65 = 1.0 60-63 = 1.25 55-59 = 1.5 52-55 = 1.75 48-51 = 2.0 44-47 = 2.25 40-43 = 2.5 36-39 = 2.75 32-35 = 3.0 28-32 = 3.25 24-27 = 3.5 12-23 = 4.0 0-11 = 5.0 40 40 = 1.0 42-44 = 1.25 39-41 = 1.5 36-38 = 1.75 33-35 = 2.0 30-32 = 2.25 27-29 = 2.5 24-26 = 2.75 22-23 = 3.0 19-21 = 3.5 10-18 = 4.0 1-9 = 5.0 15 15 = 1.0 14 = 1.25 13 = 1.5 12 = 1.75 11 = 2.0 10 = 2.25 8-9 = 2.5 6-7 = 2.75 5 = 3.0 3-4 = 3.5 2 = 4.0 1 = 5.0 85 85 = 1.0 79-84 = 1.25 73-78 = 1.5 67-72 = 1.75 61-66 = 2.0 55-60 = 2.25 49-54 = 2.5 43-48 = 2.75 42 = 3.0 37-41 = 3.25 32-36 = 3.5 27-31 = 4.0 22-26 = 4.5 0-21 =5.0 60 59-60 = 1.0 55-58 = 1.25 51-54 = 1.5 47-50 = 1.75 43-46 = 2.0 39-42 = 2.25 35-38 = 2.5 31-34 = 2.75 30 = 3.0 26-29 = 3.25 22-25 = 3.5 10-21 = 4.0 0-9 = 5.0 35 35 = 1.0 33-34 = 1.25 31-32 = 1.5 29-30 = 1.75 26-28 = 2.0 23-25 = 2.25 21-22 = 2.5 17-19 = 2.75 16 = 3.0 12-15 = 3.25 9-11 = 3.5 6-8 = 4.0 1-5 = 5.0 10 10 = 1.0 9 = 1.5 8 = 1.75 7 = 2.0 6 = 2.25 5 = 2.5 4 = 3.0 3 = 3.5 2 = 3.75 1 = 4.0 0 = 5.0 80 80 = 1.0 75-79 = 1.25 70-74 = 1.5 65-69 = 1.75 60-64 = 2.0 55-59 = 2.25 50-54 = 2.5 45-49 = 2.75 40-44 = 3.0 35-39 = 3.25 30-34 = 3.5 15-29 = 4.0 0-14 = 5.0 55 55= 1.0 51-54= 1.25 47-50= 1.5 43-46= 1.75 39-42= 2.0 35-38= 2.25 31-34= 2.5 27-30= 2.75 23-26= 3.0 19-22= 3.25 15-18= 3.5 11-14= 3.75 7-10= 4.0 0-6=5.0 30 30 = 1.0 29 = 1.25 27-28 = 1.5 25-26 = 1.75 23-24 = 2.0 21-22 = 2.25 19-20 = 2.5 17-18 = 2.75 16 = 3.0 13-15 = 3.25 10-12 = 3.5 7-9 = 4.0 1-6 = 5.0 Equivalents 1.0-1.12 = 1.0 1.13-1.37 = 1.25 1.38-1.62 = 1.50 1.63-1.84 = 1.75 1.85-2.12 = 2.0 2.13-2.37 = 2.25 2.38-2.62 = 2.50 2.63-2.87 = 2.75 2.88-3.49 = 3.0 3.50-5.0 = 5.0

Prepared by: Francisco C. Cular Chair., Dept. of Mngt & Entrep

Course Outline & References Provided by CHED