Ambreen Farooqui

Phone: +91-9560392600 Email: ambreen_farooq7@yahoo.com Address: Vasant Kunj, New-Delhi Purpose Statement: In quest of senior level assignments in HRD/ Industrial Relations with an organization of repute.

Abstract * * * * * * * Around 8 years of cross functional experience in Human Resource Management and Development and Industrial Relations in assignments with reputed organizations encompassing initial exposure in transition management and faculty operations. Presently designated as Sr Manager- Human Resources & Training with Dorset Group of Companies., sister concern of Minda Group. Gained exposure in the implementation of various HR processes (Manpower Planning, Payroll & compensation management, performance management and training & development). Hands on experience in general administrative activities, personnel management and facilities management across assignments. Well versed in labour management techniques and employee welfare statutes/regulations like PF, ESI, Gratuity & Pension funds. An effective communicator with stupendous management & communication skills and flexibility to work in a multi-cultural environment. Possess ability to motivate people to achieve organizational objectives. Demonstrated steady professional growth with increasing responsibilities in positions that include human resource executive to the role of senior level Human Resources Generalist. Academia * * * * MBA from Aligarh Muslim University in 2001-2003 session with specialization in HR (Summer training from Sahara India Parivar), 78%, Topper B.Sc. (Hons) Botany from A.M.U. Aligarh with 76%, Gold Medallist. Class XII K.C.M. College, Moradabad secured 77.6%, C.B.S.E. Board district topper in English (86%). Class Xth St. Pauls College, Moradabad secured 76.2% I.C.S.E.Board. Core Competencies Human Resource Management Recruitment/ Resourcing o Managing the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements. o Planning human resource requirements in consultation with heads of different functional & operational areas and conducting selection interviews. o Organizing training and development programs for managerial as well as non-managerial employees. o Liaising with institutions and officials to acquire the first slot of campus recruitment. o Looking after competency mapping and rightsizing the organization according to the requirements of the departments. Compensation/ Benefit o Working out various remuneration policies, including pay packages for newly hired employees, and executing the same.

Maintaining attendance details for all employees to identify LWP deductions & completing necessary insurance and medical cover formalities.

Personnel Management o Administering bonus and loan payment policies, and subsequent deductions from salary. o Supervising activities of the Time Office and maintenance of attendance and leave records, necessary for processing payrolls of employees. o Initiating & implementing HR Policies & procedures for effective organizational functioning o Conducting Exit Interviews at the time of separation of employees and create Attrition analysis on the basis of that

Industrial Relations/ Welfare Activities o Ensuring prompt resolution of employee grievances to maintain cordial management-employee relations and managing contract labour. o Implementing disciplinary standards for minimizing violations of rules & regulations. o Attending interpersonal issues arising at work place & initiating motivational activities. o Developing and maintaining harmonious industrial relations to ensure healthy work environment. General Administration Managing the housekeeping activities, security, transportation and handling functions of canteen, uniforms, medical/ hospital facilities meant for the employees. Involved in managing EHS activities in the organization. Ensuring statutory compliance at all levels involving liaison with external agencies, Govt. authorities & offices like PF/ESI/ Factories Act and Labour Directorate etc. Work History/Accomplishments Sr. Manager-Human Resources with Dorset Group of companies (Sister concern of Minda Group) July09 till date * * * * * * * * * * * * Recruitment & Selection: Sourcing candidates through Job portals, advertisements, placement agencies, scheduling interview, screening candidates, taking aptitude test, follow up with candidates, negotiation of offers, reference-checking etc. On boarding, Training & development : Induction, training need analysis, fixing training calendars to ensure zero skill deficiencies & scheduling the training events. Payroll, Compensation &Benefit Administration with sound knowledge of statuary compliances & labor laws Performance Management with well defined Performance parameters, conducting annually based on the concept of Best for the Best Rewards & Recognition for all the profiles across the organization. Joining, Induction, Separation & Exit interviews Administration, Internal & external Communication Employee relations, Grievance Handling & Employee benefits Designing HR policies & strategies HR Score Card, Reports, HRIS Administration For Retention conducting annual Employee satisfaction Survey focusing to reduce attrition OHA, Organization Health Assessment survey, a tool that aims to assess the behaviors that are required by an organization to be effective & profitable in its business

Manager-Human Resources & Trainings with Nirman Pvt. Ltd

(Sister concern of Procter & Gamble, )

Jan 04 June09 * * Played a pivotal role in support and implementation of Performance Development System, HR Policies and procedures. Recruitment purview includes Associate/Sr. Associate sales /Sr. Asscociate QA, Team leaders, Assistant Manager/ Deputy Manager Operations, new consultants (These all are done through Campus/Job Portals /advertisement in news papers/ Employee Referrals and Consultants). Effectively conducting induction of new Joinees. Efficiently rolled-out IJPs (Internal Job Postings) and closes them by interviewing the candidates. Instrumentally generating different reports pertaining to MIS, Finance Headcount report, Attrition Analysis Report, Recruitment Analysis. Organized Pulse, Face to Face and Focus Groups with the leadership team. Deftly handled development and administration of performance management programs in the organization, including periodic performance reviews and appraisals for all staff members

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OTHER ENGAGEMENTS Nov06 Dec08 Recruitment Projects IGate Global Solutions Online US

Technical Forte * * Diploma in Computer Administration (DCA), Computer Education Center Aligarh. Excellent command on Microsoft Office tools, such as Word, Excel, Outlook, PowerPoint, and internet explorer Achievements

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Received University Gold Medal Award for B.Sc Botany (Hons) for year 2002. Received Award of Dr. Zakir Husain for Merit & Outstanding Academic Record in year 2001 Aligarh. Received Award of Dr. Alia Zaidi Memorial Scholarships, Bharat Sewa & FSC for year 1999-2003. Held various posts, participated and won many prizes and medals in various cultural and literary events in University. Professional Achievements

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Received best HR award from P&G for building organization capability for the year 2004. Received award from P&G for best HR performance (for 100% Staffing) for the year 2005 Improved consistency/application of HR policies, successful and cost-effective recruitment strategies. To foster a relationship that would create a liaison between employees and management. Action: Developed a rapport with all of the employees by learning the responsibilities of each position in the organization. Result: An outlet that allowed employees to express their ideas and issues rather than internalize them. Those

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issues were presented to management and increased engagement as well as created an improved employee/employer relationship that helped avoid a union. Developed a competency assessment and mentoring program with specific criteria, a scoring system, and training program while refining the company employee performance evaluation system. Result: Identification and promotion of employees who mastered the performance criteria into senior roles. Introduced an employee attendance incentive plan Result: Improved attendance and rewards for guidelines employees who met scheduling. To provide organizational structure to a company that had never had a human resources manager position. Action: Developed an employee handbook that combined company policies, legal compliance and introduced employee incentive programs. Result: Successfully implemented a handbook that introduced consistency to the management team. The handbook has since been modified and utilized as a template being used today. Date of Birth: August 14th 1979