International MBA Course Outline

Modules Title: HUMAN RESOURCE MANAGEMENT Faculty: Graldine SCHMIDT, Professor, Ph.D, IAE de Paris (coordinator) schmidt.iae@univ-paris1.fr Jayne GREENWOOD, Human Resource Manager, Oliver Wyman greenwood.iae@univ-paris1.fr Feena May, Head of Learning & Development, International Committee of the Red Cross docfeena@gmail.com Teaching dates: October 2011 January 2012 A. General Description of Module: However much of a clich it may sound, it is still an inescapable fact that people are the main resource of any organization. An organization is as good as its members who work within it. In a global and competitive environment the effective management of people is even more important for organizational survival and success. Now, Human Capital is recognized as a key competitive advantage for corporate performances.
Course objectives

This course will stress on Human Resource Management (HRM), Corporate Social Responsibility (CSR) and Intercultural Management. After having completed the course, students will be able to: o Indicate ways in which organizational performance may be improved through the better use of human resource and the effective management of people, o Provide exposure to the fundamentals of Management System and HRM, o Describe the value of studying HRM, o Initiate management organizational techniques while being aware of their underlying assumptions o Refer to a broadened vision of the classical frame of reference of corporate responsibility, beyond laws and regulations, by including environmental protection constraints, respect for the rules of equilibrium of civil society, and personal behavior compatible with the best firms behavior, o Understand that HRM is no longer constrained by national borders, but that culture does matter in managing people

International MBA / IAE Paris Sorbonne HRM

B. Main topics: Description 1 2 3 Introducing Human Resource Management GS / 14 oct. Job Analysis, Recruiting and Selecting Employees JG / 27 oct Employees Development: Job Evaluation, Training, Mobility, and Careers JG / 5 nov am Compensation and Benefits JG / 5 nov pm

5 6 7 8 9 10

Motivation, communication and satisfaction JG / 19 nov am Corporate Social Responsibility : concepts and practices (I) JG / 24 nov Managing Cross-culturally : national culture and IHRM GS / 26 nov am Change management and Leadership styles FM / 8 dec Corporate Social Responsibility : concepts and practices (II) JG / 5 jan Transversal case study JG - GS /21 jan pm

C. Sequence in detail:

Session 1 : Graldine SCHMIDT Introduction to Human Resource Management Readings (before session) Gomez-Mejia/Balkin/Cardy: Chapter 1 Preparation (during session) Diagnosing the HR model of your organization (requirements will be detailed during the session)

International MBA / IAE Paris Sorbonne HRM

Session 2 Jayne GREENWOOD: Staffing : Job analysis, Recruiting and Selecting Employees Readings (before session) Gomez-Mejia/Balkin/Cardy: Chapters 2 , 5 Managing with a Shortage and Clone or Complement? What to look for in a Team in Gomez-Mejia/Balkin/Cardy, p. 178-179 Preparation: Case 1 :Recruitment of a Star, Harvard Business School Session 3 Jayne GREENWOOD: Employees Development: Job Evaluation, training, mobility, and careers Readings (before session) Gomez-Mejia/Balkin/Cardy: Chapters 7, 8, 9 From formal appraisal to informal feedback and development ; the power of coaching in Gomez-Mejia/Balkin/Cardy, p. 235 ; 2. Anchors II, in GomezMejia/Balkin/Cardy, p. 296-297 (+ Anchor Yourself, p. 280). Preparation: Case 2: Prague Paris Fashion: HRM in the New Europe ESCEM Case 3 : AXA Restructuring without Redundancies Session 4 Jayne GREENWOOD: Compensation and Benefits Readings (before session) Gomez-Mejia/Balkin/Cardy: Chapters 10, 11, 12 A Challenge at Antle Corporation, in Gomez-Mejia/Balkin/Cardy, p. 334-335 ; Loafers at Lakeside Utility Company, in Gomez-Mejia/Balkin/Cardy, p. 365366 ; Preparation: Case 4 : MSF Massachusetts Financial Services Harvard Business School Case 5 : From Jaguar to Bluebird (A) & (B) : INSEAD

International MBA / IAE Paris Sorbonne HRM

Session 5 Jayne GREENWOOD: Motivation, communication and satisfaction Readings (before session) Gomez-Mejia/Balkin/Cardy: Chapters 13 Preparation (during session) : A Self-assessment Value Orientation Questionnaire EDHEC no preparation required, case will be distributed in class ; Staff Motivation: International Air Passenger Transport- Mullins L.J., no preparation required, case will be distributed in class Sessions 6 & 9 Jayne GREENWOOD: Corporate Social Responsibility : concepts and practices (I & II) Readings (before session) Schwartz M.S. and A.B. Carroll (2003), Corporate Social Responsibility : a threedomain approach, Business Ethics Quarterly, 13(4), p. 503-530 Preparation: Case 6. AdidasHuman Rights Policy and Euro 2000 - INSEAD ; Case 7. Vodafone : Africa Calling Case 8. ABN AMRO Bank : Banking on Brazil Session 7 Graldine SCHMIDT: International HRM and cross-cultural Management Readings (before session) Gomez-Mejia/Balkin/Cardy: Chapter 6 Preparation: Session 8 Feena MAY Change Management, Leadership and Management Styles Readings (before session) : Preparation: Session 10 Graldine SCHMIDT & Jayne GREENWOOD Transversal HRM case study : Sonoco Products Company : Building a World-Class HR organization (A) & (B) The case study will be read before the session and will be prepared by all the students in groups ; a ppt file will be formalized, and 2 or 3 groups will be selected at random to orally present their analysis and/or discuss other groups analysis (contradiction)

International MBA / IAE Paris Sorbonne HRM

D. Readings: The main textbook used for this class has been chosen for its focus on the central topics which will be addressed during this course: Participants are required to read the parts indicated before each session as shown in the section above. The session will be devoted to discuss the cases, highlight the issues, and synthesize the various key-elements. Students are expected to prepare the topics, assignments and readings prior to every session.

Title Author Publisher Year/Edition ISBN

Managing Human Resources Luis R. GOMEZ-MEJIA, David B. BALKIN & Robert L. CARDY Pearson, IE, Prentice Hall (6th edition) 2010 0-13-121728-3

D. Assessment breakdown: Component Percentage of final grade

Case preparations (in groups) and in class discussions* Case studies # 1 to # 8 : 25 % Final case study (session 10) : 25 %

50%

Global Final Exam (individual case analysis)

50 %

* We expect a 30 minute ppt presentation which gives an overview of the case and answers / clarifies / develops on the questions asked within the case. The presentation should be structured, and each groups member should actively participate in the oral presentation to the class. 8 groups of 2 or 3 students will be formed, one for each of the 8 cases.

International MBA / IAE Paris Sorbonne HRM