Global Telecom Solutions Sector Customer Solutions Group

Global Engineering Skills Development Program

Document Number: Issue: Date: Page:

GTSS-GRM-1011 A January 10, 2001 Page 1 of 12

Field Engineering BSS Proficiency Level 1 Skills Inventory Form

Field Engineering Base Station System (BSS) Proficiency

Level 1 Skills Inventory
(Paper Version)

This form is designed to capture data during an engineering skills inventory discussion. This paper-based version can be completed during the face-to-face discussion and the data can then be directly entered into the global resource management database.

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Field Engineering BSS Proficiency Level 1 Skills Inventory Form

Table of Contents
0.0 REVISION HISTORY ............................................................................................................... 3

INTRODUCTION ........................................................................................................................... 4 LEVEL 1 BSS FIELD ENGINEER DESCRIPTION ....................................................................... 4 COMPLETING THE ENGINEERING SKILLS INVENTORY ........................................................ 5 HOW TO GRADE A SKILL ........................................................................................................... 5 GENERAL DATABASE ENTRIES FOR A BSS FIELD ENGINEER ............................................ 7 1.0 BSS - LEVEL 1 COMPETENCIES:.................................................................................... 9

INSTALLATION............................................................................................................................. 9 1.1 1.2 1.3 1.4 1.5 1.6 INTERPRET SITE LAYOUT DIAGRAM ......................................................................................... 9 INTERPRET SITE CONFIGURATION DIAGRAMS .......................................................................... 9 INSTALLATION OF BASE STATION ............................................................................................ 9 CHECK POWER TO CABINET ................................................................................................. 10 IMPLEMENT MOTOROLA SAFETY REQUIREMENTS ................................................................. 10 IMPLEMENT RF CABLING ..................................................................................................... 10

SITE TESTING ............................................................................................................................ 11 1.7 1.8 1.9 PERFORM MOTOROLA COMMISSIONING TESTS ..................................................................... 11 FOLLOW FAULT FINDING PROCEDURES ................................................................................. 11 PERFORM FUNCTIONAL TESTING .......................................................................................... 11

DOCUMENTATION..................................................................................................................... 11 1.10 COMPLETE SITE PAPERWORK ........................................................................................... 11

NETWORK KNOWLEDGE ......................................................................................................... 12 1.11 1.12 BSS INTEGRATION .......................................................................................................... 12 HAS A BASIC KNOWLEDGE OF THE OMC........................................................................... 12

COMMUNICATION ..................................................................................................................... 12 1.13 ACCURATELY COMMUNICATES WITH SENIOR ENGINEER AND OTHER PERSONNEL................. 12

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Document Number: Issue: Date: Page:

GTSS-GRM-1011 A January 10, 2001 Page 3 of 12

Field Engineering BSS Proficiency Level 1 Skills Inventory Form

0.0 Revision History

Date
1 Jan 98 1 Mar 98

Version
Original Version 2.0

Author
Nuke Tripanulu Fredrik Jonsson

Approved By:

Description of Change
Original Document Version 1.0 Update after comments from Training in UK and India Created a revision history page Change document format Added a section to Level 3 - SACID Core / GPD / ANDC Contacts Rebadged for distribution to regions Redefined course runs for level 1 and 2. Removed specific references to enable generic global use. Amended errors and omissions Moved blank forms to section F Changed tab colours to A-F. Made the competencies as technology generic as possible. Wrote job description. Inputs from: iDEN Razi Sayyed-CRS038, CDMA- Neelakantan-QIN044, Rajeeve Narula-QIN052, Menashe Kaslassy-BMK018, Phil VanAmerogen-QA1280 Minor modification made from North American team inputs. Jim Rydberg-QA1530

17 April 1998 20 Apr 98 6 Nov 98 Version 3.0 Version 3.1

Fredrik Jonsson Motorola Indonesia Gary Boyle Andy Hastings

1 Mar 00

Version 4.0

Woody Palmer - CWP001 Worldwide Implementation Network

10 Jan 01

Woody Palmer - CWP001 Worldwide Implementation Network

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GTSS-GRM-1011 A January 10, 2001 Page 4 of 12

Field Engineering BSS Proficiency Level 1 Skills Inventory Form

INTRODUCTION
This document is intended to provide guidance to an assessor for the assessment of a Level 1 BSS Field Engineer. This document is intentionally as technology generic as possible and relies on the assessors knowledge to properly assess the level of specific skills. This section describes the competencies and references acronyms, examples, and information, which apply to different equipment and technologies. This document is used in conjunction with the appropriate Skill Assessment Form. For purposes of this assessment the BSS includes the RF component such as BTS/EBTS and the RF control such as BSC/CBSC. Where the competencies for specific equipment is called out in the evaluation sheet it is the assessors job to ensure the person being evaluated has the skills for the specific equipment column that is being filled in.

Level 1 BSS Field Engineer Description

A level 1 BSS Field Engineer has an overall understanding of the entire BSS system. He/She is able to read and interpret site layout and configuration diagrams. The engineer is very familiar with installation procedures for a BSS including: layout, power requirements, wiring, RF cabling, and grounding guidelines; as well as proper safety precautions that should be taken during installation activities. A level 1 BSS engineer is capable of performing commissioning tests, functional testing, basic fault finding and BSS integration. The engineer also understands the site paper work that is required to properly document a site and has a basic knowledge of the OMC. The engineer can and has communicated BSS issues in a timely and accurate manner. On the Job Training (To be expanded) During the engineers time in the field the following tasks should have been accomplished: Installed Optimized Loaded software upgrades Etc

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Field Engineering BSS Proficiency Level 1 Skills Inventory Form

Completing the Engineering Skills Inventory

1. Read each competency name, the behaviors and the probes carefully. They are intentionally written to be as technology generic as possible. Keep in mind that the database will track the skills related to the technology you select and where applicable by groupings of equipment you also select. 2. Each competency will have one or more behaviors that the engineer should have in order to be proficient at the competency. You should focus on specific events that have occurred in the employees recent past that support the employees skill. When completing the skills inventory, you may use any form of information you have at your disposal. For example, you may draw from your memory, project documents, comments from co-workers, and comments from customers. However, you may find the most complete and accurate information will be gleaned during the discussion with the engineer. 3. As your read the probes by the check off boxes under each behavior make sure you apply them in the context of the technology that is being reviewed and where appropriate, the particular equipment so you can apply these generically written descriptions to your unique situation. 4. It is important that questions are answered by indicating what the employee did alone in a situation, not what a group of people did. Focusing on the individuals own actions, and not a group of people he or she has worked with, gives a clearer understanding of the employees real skills. 5. Always focus on past events or situations, not hypothetical or future ones. Research suggests that past behavior is generally the best predictor of future behavior. 6. As the assessor you must apply your knowledge of the technology and/or equipment on which the skills inventory is being conducted. For example, if the generic behavior is related to hardware architecture, the hardware and protocols discussed should apply to the technology being discussed. The CBSC should be discussed as part of a CDMA the hardware architecture but obviously would not even be mentioned for a GSM or GPRS hardware architecture. This document is intentionally as technology generic as possible and relies on the assessors knowledge to properly assess the level of specific skills. 7. Levels are achieved in sequence. Please keep in mind that all levels must be achieved in sequence. For example before a field engineer can achieve BSS level 2, all behaviors for BSS level 1 must be met. For system engineers before Level 2 RF Planning can be achieved the Level 1 systems engineering category (which is general and broad in nature) must be completed. 8. For purposes of this assessment, the BSS includes both the RF component such as BTS/EBTS and the RF control such as BSC/CBSC.

How to grade a skill

Complete the skills Inventory using the following definitions:
(NE) (1) (2) (3) No Evidence of the behaviour. Rarely demonstrates the behaviour. Demonstrates some understanding and occasionally exhibits the behaviour. Consistently and effectively demonstrates the behaviour. Consistently and effectively demonstrates the behaviour and teaches and encourages others
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GTSS-GRM-1011 A January 10, 2001 Page 6 of 12

Field Engineering BSS Proficiency Level 1 Skills Inventory Form

In the partial sample form shown below: a. The category is for a Level 1 BSS Field Engineer. b. Installation is the competency. c. 1.1 Interpret site layout diagram is the first behavior that is required for installation. d. The check box with the text "Understand and knows how to . . . ." is the first probe the assessor should use to help ensure the engineer has the skill in the particular technology and/or equipment. There may be only one probe but most of the time there will be 4 or more probes. For an engineer to receive a 3 or 4 rating for the for behavior 1.1 Interpret site layout diagram all of the probe boxes under this behavior must be checked. If all boxes cannot be checked the engineer should be rated either NE (no evidence of the behavior, 1 (Rarely demonstrates the behaviour) or 2 (Demonstrates some understanding and occasionally exhibits the behaviour). The rating is at the assessors discretion and should be in proportion to the percentage of probes that are checked. For an engineer to achieve a Level 1 BSS Field Engineer, all level 1 behaviors must be rated either 3 or 4. This means that all probe boxes under the behaviors should be checked. Any probe box that cannot be checked indicates an area that would require additional training or OJT. Once the training or OJT is completed and the engineer demonstrates the skill has been acquired the box can be checked during the next skills inventory. This results in an on going process that shows progression and improvement of skills.

Sample skills inventory BSS - LEVEL 1 COMPETENCIES: Installation

1.1

Interpret site layout diagram

NE

Understands and knows how to interpret a site layout diagram. This includes other applicable equipment that may be on site such as: MSCs, VLRs, HLRs, CBSCs, XCDR, WAM, OMC-R, LMF MUX equipment, and OMC equipment. PCUs, BSCs, BTSs, power supply systems, and other vendors equipment. Has positioned the equipment racks precisely in accordance with floor plan. If positioning of the equipment is not possible to floor plan consult with a senior engineer. For CBSC, BSC, RXCDR, PCU, BTS installations where large quantities of coax cabling are to be performed reference must be made to the cable runs to be used to maintain uniformity of the site cabling schemes.

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Field Engineering BSS Proficiency Level 1 Skills Inventory Form

General database entries for a BSS Field engineer Manager logs into the data base with Username: and Password: Region Name:
(check one) __ __ __ __ __ __ __ China North America Caribbean & Latin America Japan Europe SE Asia Emerging Markets

Engineer Type:
(check one)

B __

Field Engineer Systems Engineer

Category:
(check one)

B __ __ __ __

BSS Intelligent Network Internetworking OMC Administration Switch

Engineers Name Engineers Core Id:

__________________ __________________

Core Id is selected from a pull down menu and is downloaded from the ABT repository. If the engineers core id does not appear contact the ABT help desk to ensure it is in the ABT repository at: abt-help@cig.mot.com

Technology:
(check one)

__ __ __ __ __ __

Analog Aspira CDMA GPRS GSM iDEN

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Field Engineering BSS Proficiency Level 1 Skills Inventory Form

Equipment:
(check one)

__ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __

2400 Series 9600 Series BSC CBSC EBTS PCU Indoor 4800 Series Indoor BTS6 Indoor Horizon Indoor MCELL Indoor Microcell Outdoor 600 Series Outdoor 4800 Series Outdoor BTS6 Outdoor Horizon Outdoor MCELL Outdoor Microcell

Managers Name: Managers Core Id: Managers Email: Assessors Name: Assessors Core Id: Assessors email: Job Role:
(check one)
__ __

_____________ _____________ _____________ _____________ _____________ _____________

Primary - Most recent job role. (There can be only one Primary role) Secondary - Job role history. (There can be multiple secondary categories.)

Complete the skills Inventory by circling the appropriate rating after each behavior. Use the following definitions: (NE) No Evidence of the behaviour. (1) Rarely demonstrates the behaviour. (2) Demonstrates some understanding and occasionally exhibits the behaviour. (3) Consistently and effectively demonstrates the behaviour. (4) Consistently and effectively demonstrates the behaviour and teaches and encourages others

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Document Number: Issue: Date: Page:

GTSS-GRM-1011 A January 10, 2001 Page 9 of 12

Field Engineering BSS Proficiency Level 1 Skills Inventory Form

1.0 BSS - LEVEL 1 COMPETENCIES: Installation

1.1

Interpret site layout diagram

NE

Complete understanding and interpretation of site layout diagram. This includes other applicable equipment that may be on site such as: MSCs, VLRs, HLRs, CBSCs, XCDR, WAM, OMC-R, LMF MUX equipment, OMC equipment. PCUs, BSCs, BTSs, power supply systems, and other vendors equipment. Position the equipment racks precisely in accordance with floor plan. If positioning of the equipment is not possible to floor plan consult with a senior engineer. For CBSC, BSC, RXCDR, PCU, BTS installations where large quantities of coax cabling are to be performed reference must be made to the cable runs to be used to maintain uniformity of the site cabling schemes.

1.2

Interpret site configuration diagrams

NE

Correct interpretation of equipment and RF configuration drawings of new and existing equipment, breakout panels, including fibre optic and 2 Mbit cabling requirement where applicable, etc. For single and multi cabinet sites, this will involve the checking of the circuit board quantities prior to the insertion in the correct slots in the main cage. This could include equipment such as: the BSC, BTS, PCU, EBTS, For multi cabinet sites it will also include checking quantities of interconnecting cables between the cages to support any extended/expanded configurations. Correctly informing senior engineer or program manager of any equipment shortfall to support site configuration.

1.3

Installation of base station

NE

The installation of cabinets complies with site documentation and maintained standards. Ensure the cabinets are wired and grounded in accordance with site documentation and local building codes. Knowledge of Motorola grounding guidelines as outlined in Publication 68P1150E62 Grounding Guidelines for cellular installations, and knows the steps to be taken if grounding seems inadequate or incorrect. The engineer must follow the methods set out in the BSS installation and hardware optimization document. Ensure packaging and rubbish removal has been organized. Ensure cabinet is installed as detailed in the project specifications/Motorola standards. Display an understanding of what it means to supply adequate cooling to the equipment. Knows how to determine what circuit boards are to be installed in which positions to support the site configuration required. Has actually installed circuit boards during the installation of a site.
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Field Engineering BSS Proficiency Level 1 Skills Inventory Form

The engineer has the basic knowledge related to RF configuration, cage extension and expansion configuration. If the site is a BTS has ensured the hardware layout reflects the site RF configuration. Knows what proper RF termination is and why it is important. Knows how to verify the RX antenna cabling is terminated at the correct input port of the BTS. Knows how to verify the correct RF front end is in place to support the configuration. When used understand what a receive matrix is and why it might be used. The engineer knows the fundamental theory of RF combiners and knows how and why the combiner is used. He/She also knows how to connect together multiple hybrid combiners. Knows what a Transmit Band pass filter is and how to determine if it is required. The engineer should be familiar with the principles, hardware, and installation when the RX and TX are to be combined together.

1.4

Check power to cabinet

NE

Show consistency to Motorola standards and methods while working with AC and DC power. Use correct tools and methodology prior to powering up the site to safely check power supplies.

1.5

Implement Motorola Safety Requirements

NE

Knows and ensures that Motorola safety requirements are upheld at all times. Knows and can describe in detail the proper precautions that should be taken to safeguard equipment and boards from electrostatic discharge (ESD). I.e. ground straps, static mats, etc.

1.6

Implement RF Cabling

NE

Show neatness and consistency when preparing and installing RF cabling. The engineer should be aware of the type of cable required for connection and of the size of the connectors required for termination. The engineer should be checking the cables visually where possible for damage and incorrect terminations.

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Document Number: Issue: Date: Page:

GTSS-GRM-1011 A January 10, 2001 Page 11 of 12

Field Engineering BSS Proficiency Level 1 Skills Inventory Form

Site Testing
1.7

Perform Motorola Commissioning Tests

NE

Show that the commissioning tests were consistently performed in accordance with the commissioning manual. Demonstrate computer literacy including file management. In the instances where technology enhancements are overlaid on an existing system, the engineer should be aware of interactivity issues that may affect network availability.

1.8

Follow fault finding procedures

NE

Perform basic level fault finding on a live network, ensuring minimum outages by: Interrogate the BSS hardware using MMIs to determine where faults are in the system. Correctly implement fault finding procedures. Knows common diagnostic and interrogation commands and their uses and knows how to operate the appropriate terminals and/or equipment to execute these commands. Can identify faulty modules and knows the correct procedures for replacement. Knows how to restore a site to operation and can coordinate with other teams such as the OMC team, etc. when needed.

1.9

Perform functional testing

NE

Perform basic functional tests on the BSS, PCU, EBTS. The engineer has the ability to use a PC, and from simple MMI commands, determine that all routes of communication with in the BSS are operational and correctly configured and that all nodes are operational. Knows how to make a test call to prove the functionality of the BSS parts.

Documentation
1.10

Complete site paperwork

NE

Complete all site paperwork neatly and in a timely manner. This includes: Site equipment details Site details like Latitude and Longitude Antenna heights Type of access system used- Microwave or OFC, SDH or PDH. Power arrangements-type of rectifier used, capacity, back up available, type of batteries used, generator back up, etc. Any unit found faulty during installation Any pertinent site information.

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Document Number: Issue: Date: Page:

GTSS-GRM-1011 A January 10, 2001 Page 12 of 12

Field Engineering BSS Proficiency Level 1 Skills Inventory Form

Network Knowledge
1.11

BSS integration

NE

Familiar with line interface layout to and from the DDF and/or direct interconnections between BSS network elements (i.e. PCU, BSC, CBSC etc). Must be able to trace and test connections to and from BSS network elements. Familiar with the line interface module layout and its configuration and knows how to verify connections are per documentation. Knows how to interrogate to ensure key BSS data and network elements are downloaded from the OMC Should be familiar with the initialization sequence of the node and knows when to expect a code load to take place. Perform voice and data calls, ensuring all time slots available have been checked and are configured correctly (i.e. reserved channels for GSM and GPRS.) Has a working knowledge of making test calls and using call logging and measurement diagnostic software. Knows how to use the appropriate system administration/maintenance terminals to expedite the integration process.

1.12

Has a basic knowledge of the OMC

NE

Understands and can describe the OMCs function in the network and how it can be used to make the engineers job easier.

Communication
1.13 Accurately communicates with senior engineer and other personnel
NE 1 2 3 4

Able to communicate any faults or discrepancies in a timely, accurate, and professional manner to senior engineers and/ r Project Managers.

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