SUBMITTING OTHM ASSIGNMENTS

Student Instructions
When submitting your assignment it is important that you follow the guidelines provided and include all required support documents. To assist you even further when writing your assignment, below we have detailed the process that should be taken:
1. 2. 3. 4. 5. 6. 7. 8. 9. Carefully read the assignment brief & instructions. Throughout the writing of your assignment, follow the 5 part supervision tracking sheet (ASTS00) with your tutor listing topics covered at each meeting and signing as appropriate. On completion of your assignment, check word count, spelling and grammar and review with reference to plagiarism. Complete the submission form(s) (AMG00), being sure to add the word count for each section. If applicable, have your work placement provider fill in the employer report (ARE00). The OTHM assignment supervision tracking sheet should then be finalised. Be sure to add student, tutor and delivery centre details as instructed. Read the Declaration of Authenticity on the final page of the supervision tracking sheet and sign and date as appropriate. Ensure all items on the checklist have been included and scanned as an electronic copy. Finally, send all the required documents along with your assignment as an email attachment(s) to assignments@othm.org.uk.

OTHM Administration
For reference it might be useful for you to understand what happens to your assignment when it is submitted to OTHM. The process is outlined below:
1. 2. 3. 4. 5. 6. 7. 8. 9. OTHM make a record of receiving your assignment and will email you to confirm it has been received. The support documents are checked to see if anything is missing. If so, the student will be contacted. The assignment is uploaded to Turnitin OriginalityCheck. The assignment is then accessed by an external marker. If it is found to contain an unacceptable level of plagiarism, the marker will inform us and it will be returned to you for resubmission. Work that is accepted is then marked online. Once the assignments have been marked, the standard of marking is reviewed at the OTHM Moderation Committee meeting. Any issues with assignments are then brought up at the OTHM Exam Board meeting. Once all issues are resolved, results are released. Transcripts and certificates are then distributed to students/centres.

If you require any further clarification or assistance on how to submitting your assignment, please contact the OTHM office on 020 8773 7677 or email assignments@othm.org.uk.

13.02.2013 / TS

OTHM ASSIGNMENT SUPERVISION TRACKING SHEET

ASTS00

OTHM student name: OTHM student membership number: OTHM delivery centre (if applicable): Unit (title and level): Date submitted: Word count:
DD/MM/YYYY

OTHM tutors and students are required to undertake and evidence a series of meetings to confirm progress on the preparation and writing of the OTHM assignment. This tracking sheet has been designed to assist in structuring these meetings, and a copy should be sent to OTHM together with the assignment. Self-study students should also complete this tracking sheet to assist in producing their assignment.

13.02.2013 TM/KB/TS

OTHM ASSIGNMENT SUPERVISION TRACKING SHEET

ASTS00

Meeting 1

Date and time: ___________________

Suggested coverage:

Confirm that assignment guidelines on OTHMs website have been read and
understood Confirm coverage of unit syllabus Agree assignment title, outline and time frames Discuss OTHM website information on report writing, researching, referencing and plagiarism Discuss relevant desktop research Agree action required before Meeting 2

Topics covered and action points:

Student signature: ................................... Tutor signature: ..................................... Date: ......../........./............

13.02.2013 TM/KB/TS

OTHM ASSIGNMENT SUPERVISION TRACKING SHEET

ASTS00

Meeting 2

Date and time: ___________________

Suggested coverage:

Review action points from Meeting 1 Confirm structure of assignment Discuss sources of research (primary and secondary) Discuss relevant legislation (e.g. data protection, copyright) Review draft introduction of assignment Agree next phase of work

Topics covered and action points:

Student signature: ................................... Tutor signature: ..................................... Date: ......../........./............

13.02.2013 TM/KB/TS

OTHM ASSIGNMENT SUPERVISION TRACKING SHEET

ASTS00

Meeting 3

Date and time: ___________________

Suggested coverage:

Review action points from Meeting 2 Check new draft copy of first 50% of assignment Review correct referencing system (to minimise plagiarism) Agree next phase of work

Topics covered and action points:

Student signature: ................................... Tutor signature: ..................................... Date: ......../........./............

13.02.2013 TM/KB/TS

OTHM ASSIGNMENT SUPERVISION TRACKING SHEET

ASTS00

Meeting 4

Date and time: ___________________

Suggested coverage:

Review action points from Meeting 3 Review OTHM website PowerPoints on report writing, referencing and plagiarism Check/review draft assignment Ensure weighting and word count comply with assignment instructions Agree final phase of work

Topics covered and action points:

Student signature: ................................... Tutor signature: ..................................... Date: ......../........./............

13.02.2013 TM/KB/TS

OTHM ASSIGNMENT SUPERVISION TRACKING SHEET

ASTS00

Meeting 5

Date and time: ___________________

Suggested coverage:

Review action points from Meeting 4 Final review to confirm assignment requirements have been met Spelling and grammar check Referencing and appendices check Plagiarism check

Topics covered and action points:

Student signature: ................................... Tutor signature: ..................................... Date: ......../........./............

13.02.2013 TM/KB/TS

OTHM ASSIGNMENT SUPERVISION TRACKING SHEET

ASTS00

TO BE COMPLETED BEFORE SENDING TO OTHM

STUDENT CONTACT DETAILS Address: Address:

TUTOR CONTACT DETAILS (if applicable)

Email: Mobile:

Email: Mobile:

OTHM DELIVERY CENTRE DETAILS (if applicable)

Delivery centre stamp:

OTHM delivery centre key contact: ____________________________________

Mobile: ____________________ Email: _______________________________

13.02.2013 TM/KB/TS

OTHM ASSIGNMENT SUPERVISION TRACKING SHEET

ASTS00

Declaration of Authenticity 1. In submitting this assignment I acknowledge that I understand the definition of, and penalties for, cheating, collusion and plagiarism as set out in OTHM policy. 2. I declare that I have read the OTHM policy on plagiarism and that the attached submission is my own original work. No significant part of it has been submitted for any other assignment and I have acknowledged in my notes and bibliography all written and electronic sources used. 3. I acknowledge that my assignment will be subject to electronic scrutiny for academic honesty. 4. I understand that failure to meet these guidelines will lead to the penalty mark of zero being imposed by the OTHM Examination Board.

Student signature: ________________________

Date: __________________ (DD/MM/YYYY)

CHECKLIST Please ensure the following have been completed & signed. You are required to scan them and attach them when submitting your assignment:

Assignment supervision tracking sheet (ASTS00) Submission form(s) with completed word count (AMG00) Employer report (if applicable) (ARE00) Assignment copy in either Word (.doc, .docx) or PDF (.pdf) format

PLEASE SEND AS EMAIL ATTACHMENT TO OTHM BY REQUIRED DEADLINE

assignments@othm.org.uk

13.02.2013 TM/KB/TS

The Organisation for Tourism and Hospitality Management

Level 6 Unit 5: Strategic Human Resources Management in Tourism and Hospitality

OTHM Level 6 Diploma in Tourism and Hospitality Management (QCF)

Unit 5: Strategic Human Resources Management in Tourism and Hospitality

Introduction To be assessed on this unit you need to undertake and submit a 5,000 word project report on strategic human resources management, based on a relevant business in the industry. Please follow the relevant instructions on content, word count and referencing procedures. The assignment is designed to cover the learning outcomes of the unit and help you obtain a clear understanding of strategic human resources management for tourism and hospitality, via the research, reading and relevant work experience (if applicable) undertaken during your studies.

14/01/2013

The Organisation for Tourism and Hospitality Management

Level 6 Unit 5: Strategic Human Resources Management in Tourism and Hospitality

Choosing a Topic / Organisation The assignment has been designed to allow you to choose an organisation within the tourism and hospitality industry and not be restricted to any one specific area. You may be interested in travel, tourism and/or hospitality, so the range of organisations can vary from tourism boards, tour operators, travel agents, transport (including air, sea, road and rail) to hoteliers, restaurateurs, conference centres, event management organisations or other businesses (large or small) related to tourism and hospitality.

Some Issues to Consider HRM is a vital function in all organisations, whether SMEs, often specialising in a particular niche, or national, international or even global businesses. OTHM is directing the student to use examples and case studies particular to tourism and hospitality. You may currently be in employment or work placement with a travel agent, tour operator, carrier, accommodation provider, F&B or conference & event management department/organisation. The list is not complete but gives you an indication that there are numerous contact points with customers/clients and stakeholders in the tourism and hospitality supply chain which should assist you in gathering appropriate information to complete your assignment. Alternatively you may be in full-time education and therefore undertaking research into relevant campaigns of your chosen organisation. Many parts of the industry operate on a 24/7/365 basis, with long shift patterns and the need for numerous team members, team leaders, supervisors and managers to maintain a professional level of service. Heavy competition in a number of markets (both domestic and international) has meant that organisations need to focus on SERVQUAL which is linked to the recruitment, retention, quality, motivation and training of team members. Poor HRM often leads to high labour turnover, which is not only costly and time-consuming, but also has a negative impact on SERVQUAL, customer loyalty and the profitability of the business.

14/01/2013

The Organisation for Tourism and Hospitality Management

Level 6 Unit 5: Strategic Human Resources Management in Tourism and Hospitality

Part I: Assignment Brief

100% of Unit Grade (5,000 words) Learning Outcomes 1, 2, 3 and 4

Brief: Choosing a suitable organisation that operates in the tourism and hospitality sector, prepare and submit a 5,000 word written report that includes the following:

.............................................

Marking of Part I: Word count: 5,000 (excluding any appendices, e.g. statistics, models) Maximum word count for appendices: 2,000 Please note that the appendices will be reviewed by the examiner to check your source material Marks are only allocated for the assignment/report and not given for an appendix

14/01/2013

The Organisation for Tourism and Hospitality Management

Level 6 Unit 5: Strategic Human Resources Management in Tourism and Hospitality

SUBMISSION FORM (AMG00)

Part I Assignment Topics 1. Define the role of strategic HRM in the tourism and hospitality industry, clarifying why long-term HRM planning is a necessity rather than a luxury. 2. Taking a relevant organisation operating in the tourism and hospitality sector, critically appraise their HR strategy, clarifying the relationship between strategic HRM and HR management. 3. Using the PESTLE model, identify and discuss with examples the impact of globalisation, high competition, changing technology and business instability on devising strategic HRM policies. Identify the impact of Equal Opportunity legislation and ethical considerations in employment of labour in a country of your choice. 4. Describe the characteristics required to be an effective HR manager, discussing advantages and disadvantages of different management styles. 5. Suggest how job design and skills development of team members impacts on individual and group performance in the workplace. 6. Using your chosen organisation, explain the role of strategic HRM in developing organisational culture. Evaluate the frameworks and policies which govern strategic HRM. For student completion: Name of student: ______________________________________ OTHM student number: ______________________________________ Signature: _____________________________ Date: _________________________________ 14/01/2013

Student to Complete Word Count Range: 450 550 10% Actual: Range: 900 1,100 20% Actual: Mark Allocation

For Office Use Only Marker % and Comments Verifier % and Comments

Range: 1,350 1,650 30% Actual:

Range: 675 825 15% Actual: Range: 675 825 15% Actual: Range: 450 550 10% Actual: Total marks awarded: Total: _____ % Total: _____ %

Name of marker: ______________ Signature: ______________ Date: ______________

Name of verifier: ______________ Signature: ______________ Date: ______________

The Organisation for Tourism and Hospitality Management

Level 6 Unit 5: Strategic Human Resources Management in Tourism and Hospitality

Part II: Report from OTHM Delivery Centre Supervising Tutor

Briefing to the OTHM Tutor: As part of your responsibility to both the student and OTHM you should have already covered the suggested syllabus on Strategic Human Resource Management in Tourism and Hospitality, using OTHM tutor resource materials, supplemented with additional information relevant to the subject area. The student may be new to the tourism and hospitality sector, or already be in employment within the industry. OTHM have designed an additional tracking sheet for assignments and projects undertaken by students, which requires the input of the tutor during the writing of the assignment/report. Please forward the tracking sheet and add additional comments linked to the students progress, attitude, time management and progress during the work placement and studies at the OTHM delivery centre.

14/01/2013