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Canon 10, 24, 115, 14, NP112, PC3

Code E0 E2 Heat lamp Scanner Description

Canon 210, 300


Code E0 E1 E2 E4 E5 E6 E7 Heat problem Sorter Scanner Drum drive Lens drive Exposure lamp Mirror sensors Description

Canon 25, 250, 270, 350


Code E0 E1 E2 E3 E4 E5 E6 E8 Sorter Scanner home Scanner return Right front door/main motor Lens home Lamp regulator Counter wire Description Thermistor/thermoswitch or heat lamps

Canon 400, 500


Code E0 E1 E2 E3 E4 E5 E6 Fuser Sorter Scan home Scan Clock pulse or open RF door Lens position Exposure lamp, fuse 2 Description

E8

Counter

Canon 5L, 5ll, 5Lll, 3ll, 2L, PC-1, PC-2, PC-5


Code E0 E1 E2 E6 Heater problem The heater film has gone off center. Turn machine off & on, make sure it's level etc. Scan problme Exposure lamp or exposure lamp sensor Description

Canon NP1215
Code E000 E001 E030 E202 E221 E400 E500 Description Low temperature, thermoswitch, thermistor or AC driver High temperature, thermistor, AC driver Counter Scan not returning home. Scan not leaving home Lamp regulator board Document feeder problem Sorter problem

Canon 150
Code E0 E1 E2 E3 E4 E5 E6 E7 E8 E9 ED EE E001 Sorter, scanner home Motor, clock pulse Scan problem Lens home Lamp regulator/document sensor Motor control Total counter Lamp regulator Copyboard drive motor/board Motor control PCB DC controller on motor High fuser temperature. Shorter fuser thermistor Description Thermistor, thermal switch, heat

E030 E202 E210 E221 E400 E500 E000

Total counter disconnected or open Scan problem Lens problem DC power supply, lamp regulator board or main board Document feeder board problem Sorter board problem Low fuser temperature

Canon 1500
Code E001 E030 E202 E210 E221 E400 E500 E000 Description High fuser temperature. Shorter fuser thermistor Total counter disconnected or open Scan problem Lens problem DC power supply, lamp regulator board or main board Document feeder board problem Sorter board problem Low fuser temperature

Canon 155
Code E0 E1 E2 E3 E4 E5 E6 E7 E8 E9 ED EE Sorter, scanner home Motor, clock pulse Scan problem Lens home Lamp regulator/document density sensor Motor control board Total counter Lamp regulator Copyboard drive motor/board Motor control PCB DC controller on motor Description Thermistor, thermal switch, heat

Canon 20

Code E2 E0 D030 E00 E001 E010 E202 E204 E210 E221 E400 E500 E000 E001 E004 E053 E030 E202 E210 E221 E400 E500 E710 E001 Scanner Heat lamp

Description

Total counter or DC controller Heater (Press SW301 twice to reset) Over temperature Drum drive clock pulse Scan home position Registration switch (scan problem) Lens home Lamp regulator or DC controller Document feed problem (Check circuit breaker) Sorter (Check circuit breaker) Fuser problem. Low temperature. Lamp, thermal switch, AC driver Fuser problem. High temperature. Triac, AC driver, pinched wire Fuser problem Sorter Counter Scan Lens Exposure lamp regulator board, thermal fuse, exposure lamp ADF Sorter DC controller (main board) Heater problem

Canon 2015
Code D030 E00 E001 E010 E202 E204 E210 E221 E400 Description Total counter or DC controller Heater (Press SW301 twice to reset) Over temperature Drum drive clock pulse Scan home position Registration switch (scan problem) Lens home Lamp regulator or DC controller Document feed problem (Check circuit breaker)

E500

Sorter (Check circuit breaker)

Canon 2020, 2120


Code E000 E001 E004 E0053 E030 E202 E210 E221 E400 E500 E710 Description Fuser problem. Low temperature. Lamp, thermal switch, AC driver Fuser problem. High temperature. Triac, AC driver, pinched wire Fuser problem Sorter Counter Scan Lens Exposure lamp regulator board, thermal fuse, exposure lamp ADF Sorter DC controller (main board)

Canon 3025
Code E000 E010 E030 E050 E051 E200 E200 E202 E204 E210 E220 E220 E240 E400 E500 E620 Fuser problem Main motor, motor board, clock pulse Counter Duplex side to side problem Crossway registration Scan problem Scan reverse sensor or scan Scan return problem Document sensor, scan reverse sensor or scale Lens problem Lens Blank lamp open or lens home problem DC controller Document feeder board problem or document feeder interface problem Sorter Editing problem Description

Canon 3030, 3050


Code E000 E001 E002 E003 E004 E010 E022 E030 E202 E204 E210 E220 E240 E400 E401 E402 E403 E404 E411 E500 E510 E512 E514 E520 E530 E531 E535 E540 E541 E710 E711 E712 E800 Description Fuser temp low. Heat lamp, thermoswitch, thermistor, SSR Fuser temperature too high or shorted thermistor Fuser temperature too low Fuser temperature too low SSR, or lamp reg. board Drive problem DV unit switching problem Counter not working/open Scan problem. Scan sensor, scan motor Scan problem. Scan sensor, scan motor Lens problem. Lens sensor, lens motor Exposure lamp DC controller (main board) RDF circuit board RDF pickup motor drive RDF belt motor drive RDF feed drive problem RDF exit motor RDF sensor problem Sorter board problem Sorter feed motor Sorter delivery motor Sorter delivery motor Sort stack motor Vibrator motor Stapler motor Vibrator motor Shift problem Shift problem DC controller DC controller DC controller. Document feeder board or cable Auto shut off relay

Canon 3225
Code E000 E010 E030 E050 E051 E200 E202 E204 E210 E220 E240 E400 E500 E620 Fuser problem Drive Counter Duplex side to side problem Duplex side to side problem Scan problem Scan return problem Scan Lens problem Blank lamp open or lens home problem Bad DC controller Document feeder board problem or document feeder interface problem Sorter Editing problem Description

Canon 3325
Code E000 E001 E002 E003 E010 E022 E030 E202 E204 E210 E220 E240 E401 E402 E404 Description Low fuser temperature. Heat lamp, thermoswitch, thermofuse, thermistor, SSR High fuser temperature. Thermistor, SSR, pinched wire Low fuser temperature. Same as E002 Same as E000/E001 Same as E002 Motor drive problem Counter Scan motor, sensor Scan motor, sensor Lens motor, sensor Exposure lamp DC controller (main board) Pickup drive problem (might be Doc. Feeder) Document belt drive problem Exit motor (document feeder)

E411 E500 E510 E530 E531 E540 E541 E710 E712

Document sensor (document feeder) Sorter/machine communication problem Sorter drive problem Sorter home sensor Stapler unit swing sensor Sorter cam sensor Sorter cam sensor DC controller (main board) DC controller or document feeder board

Canon 3525, 3725


Code E000 E010 E030 E050 E051 E200 E202 E202 E204 E210 E220 E240 E400 E500 E620 Fuser problem Main motor, motor board, clock pulse Counter Duplex side to side problem Crossway registration Scan problem Scan return problem Scan home sensor or home scan Document sensor, scan reverse sensor or scale Lens Blank lamp open or lens home problem DC controller Document feeder board problem or document feeder interface problem Sorter Editing problem Description

Canon 3825
Code E000 E001 E002 E003 E010 Description Low fuser temperature. Heat lamp, thermoswitch, thermofuse, thermistor, SSR High fuser temperature. Thermistor, SSR, pinched wire Low fuser temperature. Same as E002 Same as E000/E001 Same as E002

E022 E030 E202 E204 E210 E220 E240 E401 E402 E404 E411 E500 E510 E530 E531 E540 E541 E710 E712

Motor drive problem Counter Scan motor, sensor Scan motor, sensor Lens motor, sensor Exposure lamp DC controller (main board) Pickup drive problem (might be Doc. Feeder) Document belt drive problem Exit motor (document feeder) Document sensor (document feeder) Sorter/machine communication problem Sorter drive problem Sorter home sensor Stapler unit swing sensor Sorter cam sensor Sorter cam sensor DC controller (main board) DC controller or document feeder board

Canon 4035
Code E000 E001 E010 E011 E020 E030 E050 E201 E203 E210 E240 E241 E320 E400 Low fuser temperature High fuser temperature Main motor clock pulse Bind or load on main motor No TF for 3 minutes Copy counter Duplex unit Scan motor Scan motor Lens home DC controller DC controller CCD DC controller, 24V Description

E500 E510 E520 E530 E531 E620

DC controller, 24V Finisher feed motor Stacker motor Guide plate shift motor Stapler motor DC controller, edit board

Canon 4050, 4080


Code E000 E001 E002 E003 E004 E010 E020 E030 E080 E081 E082 E083 E084 E085 E086 E089 E100 E110 E140 E202 E203 E204 E210 E223 E240 E401 E402 No fuser heat High fuser temperature or shorter thermistor Low temperature or bad thermistor Fuser problem Bad SSR (heat staying on) Drive Black toner motor Counter Interface problem with color unit Vertical drive motor Horizontal drive motor Color unit sensor on right Color unit sensor on left Color unit release sensor or release or solonoid Color unit claw release Laser problem Laser problem Laser motor Laser Scan Scan Scan Lens Color unit filter drive motor DC controller RDF pickup motor RDF belt motor Description

E403 E411 E500 E510 E512 E513 E514 E520 E530 E531 E535 E540 E660 E710 E711 E714 E800

RDF feed motor RDF document sensor Sorter-Copier communication error Sorter drive Sorter drive Sorter drive Sorter drive Top limit sensor or stack sensor Sorter home sensor Stapler home sensor Stapler swing sensor Stack shift sensor IC card DC controller DC controller DC controller Power off circuit

Canon 4540
Code E00 E001 E010 E011 E020 E030 E050 E201 E203 E210 E240 E241 E320 E400 E500 E510 Low fuser temperature High fuser temperature Main motor clock pulse Bind or load on main motor No TF for 3 minutes Copy counter Duplex unit Scan motor Scan motor Lens home DC controller DC controller CCD DC controller, 24V DC controller, 24V Finisher feed motor Description

E520 E530 E531 E620

Stacker motor Guide plate shift motor Stapler motor DC controller, edit board

Canon 4835
Code E000 E001 E002 E003 E010 E030 E080 E081 E082 E083 E084 E085 E086 E089 E100 E110 E140 E203 E210 E240 E401 E402 E403 E404 E411 E500 E510 E530 E531 Low fuser temperature High fuser temperature Low fuser temperature Low fuser temperature Drive Counter Color change board problems Color horizontal motor problem Color horizontal motor problem Color problem in vertical direction Color problem in vertical direction Color problem in vertical direction Color unit claw release problem Color change incomplete Laser problem Laser motor problem Laser unit Scan drive problem Lens not home or won't leave home DC controller Document feeder pick up motor Document feeder belt motor RADF feed motor Document feeder motor Document feeder sensor Sorter to DC control interface problem Stapler/sorter motor Stapler swing motor Stapler swing motor Description

E540 E541 E710 E711 E712

Sorter bin motor Sorter bin motor DC controller DC controller DC controller to document feeder interface problem

Canon 6012F
Code C CC E000 E001 E002 E003 E007 E010 E030 E064 E202 E210 E220 E240 E261 E400 E803 EO H Description No problem. Means that the machine is correcting the fuser film tracking Drum must be changed. Could be the drum serial number is identified by the logic as being non-compatible to that particular copier Low fuser temperature High fuser temperature High fuser temperature Erratic fuser temperature Fuser film off track and will not repair itself Main drive problem Counter problem Scan problem, or power supply Scan problem Lens drive problem or lens sensor Exposure lamp stays on or off DC controller (main board) or composite power supply Zero cross problem. Power frequency or composite power supply Communication problem between boards 24 volt problem Fuser problem Fuser overheat

Canon 6030
Code E000 E001 E002 E003 Fuser did not heat up Fuser temperature too high Fuser temperature not rising at correct pace Fuser temperature drops Description

E004 E210 E212 E220 E224 E240 E400 E401 E402 E403 E404 E411 E500 E510 E530 E531 E540 E541 E710 E711 E716 E800 E901 E902

SSR shorted Lens home problem Lens home problem Exposure lamp problem Blank shutter home problem DC controller or composite power supply problem Data communication problem Pickup motor problem Belt motor problem Feeder motor Delivery motor Document detect sensor Communication problem with copier Feeder motor Home sensor Staple swing sensor problem Bin shift motor rotation problem Bin motor DC controller Document feeder IC failure Cassette feed IC failure Auto power-off circuit problem Cassette feed motor Paper guide home sensor problem

Canon 6035
Code E000 E001 E002 E003 E004 E010 E030 E064 Description Fuser did not heat up. Lamp, thermal switch, thermistors, connections, AC driver, DC controller, SSR, etc Fuser temperature too high. Same possibilities as E000, as well as shorted wire Fuser temperature not rising at correct pace. Same possibilities as E000 Fuser temperature drops. Same as E003 Fuser problem. AC driver, SSR bad, wire shorted Drive problem. Main motor, gears, etc Total counter Composite power board or DC controller

E065 E202 E203 E204 E210 E212 E220 E224 E240 E244 E400 E401 E403 E404 E404 E411 E500 E510 E530 E531 E540 E541 E550 E710 E711 E712 E716 E800 E901 E902

Composite power board or DC controller Scan motor or scan sensor problem. Panel locked with no code. Scan motor problem Scan problem or scan sensor Scan problem or scan sensor Lens sensor or motor problem Lens sensor or motor problem Exposure lamp or exposure lamp regulator board Blanking shutter motor or sensor DC controller or composite power supply problem DC controller RDF to copier communication problem RDF Pickup motor or pick up sensor RDF feed motor or pulse sensor RDF delivery motion problem RDF delivery motor problem RDF tray sensor or registration sensor Sorter main board or communication with copier Sorter feed motor Sorter guide bar motor Sorter stapler motor Sorter bin shift motor Sorter bin motor Sorter power supply DC controller DC controller Document feeder IC failure DC controller. Sorter Auto power off function (DC controller) Pedistal motor Jogger side plate sensor or motor

Canon 6045
Code E000 E001 Description Fuser did not heat up. Lamp, thermal switch, thermistors, connections, AC driver, DC controller, SSR, etc Fuser temperature too high. Same possibilities as E000, as well as

shorted wire E002 E003 E004 E005 E006 E010 E013 E015 E020 E030 E031 E050 E051 E202 E203 E204 E210 E212 E213 E220 E240 E243 E400 E401 E402 E403 E411 E500 E510 E522 E523 E524 E525 Fuser temperature not rising at correct pace, same possibilities as E000 Fuser temperature drops. Same as E000 Fuser problem: AC driver, SSR bad, wire shorted Fuser cleaning web, or problem with sensor, lever or connector. Service mode 6 is the probably reset for this Fuser feed connector Drive problem. Main motor, gears, etc Waste toner drive problem, or waste toner sensor switch has been actuated too many times Pickup motor power supply. Could be bad motor or motor board, or DC controller Problem with developer unit, toner hopper, hopper motor, connection, sensor or DC controller Total counter Option counter or total counter Holding tray (duplex) home position sensor motor or board Holding tray (duplex) home sensor motor or board Panel locked up, but might be no code, scan motor problem Scan problem or scan sensor Scan problem or scan sensor Lens sensor or motor problem Lens sensor or motor problem Scan lock sensor or lock solenoid Exposure lamp regulator board DC controller or composite power supply problem DC controller RDF to copier communication problem RDF pickup motor or pickup sensor RDF belt motor or pulse sensor RDF feed motor or pulse sensor RDF tray sensor or registration sensor Sorter main board or communication with copier Sorter feed motor Sorter push bar motor Sorter reference wall motor Sorter multi-guide motor Sorter bin paper sensor automatic adjustment problem

E526 E530 E531 E532 E533 E540 E550 E710 E711 E712 E713 E800 E802

Sorter bin paper sensor automatic adjustment problem Sorter guide bar motor Sorter stapler motor Stapler motor Stapler inside paper sensor Sorter bin shift motor Sorter power supply DC controller DC controller Document feeder IC failure DC controller, sorter Auto power off circuit problem. Main switch or DC controller Auto power off circuit problem. Main switch or DC controller

Canon 6085
Code E000 E001 E002 E003 E005 E012 E013 E014 E015 E019 E020 Description After power-on, the upper fixing roller does not reach 100 C within 5 min The temperature of the upper fixing roller exceeds 230 C for 5 sec or more After the temperature of the upper fixing roller has exceeded 100 C, it does not reach 180 C within 5 min After the temperature of the upper fixing roller has reached 180 C, it drops to 100 C or less for 5 sec or more The length used of the cleaning belt inside the fixing assembly has exceeded a specific value After the drum motor drive signal has been generated, clock pulses are not generated within 2 sec After the waste toner feeding screw has become locked, the detecting switch (SW20) is pressed a multiple number of times within a specific period of time When the fixing motor (M17) is rotating, an error is detected for 2 sec or more After the pick up motor drive signal has been generated, clock pulses have not been generated within 2 sec As many as 50,000 have been made after detecting a waste toner full condition During copying, the toner supply signal is 0', indicating the absence of toner, for 3 min or more. During toner supply sequence at time of installation, the toner supply signal does not go '1' after 6 min or more

E030 E032

After the total copy counter has turned OFF, an open circuit is detected for the total copy counter After the clock pulse signal reached the IPC communication format of the copier DC controller PCB, the Copy Data Controller-A1 does not detect the signal While the paper jogging guide motor (M11) drive signal is being generated, the paper guide home position signal (THP) is not generated for 2 sec or more. While the paper jogging guide motor (M11) is being generated, the paper jogging guide home position signal (THP) is generated for two sec or more The scanner home position signal (SCHP) is not generated within 10 sec after the power switch or the Copy Start Key is pressed While the scanner motor drive signal is being generated, clock pulses are not generated within 2 sec The scanner leading edge signal (SCDP1) is not generated within 0.8 sec after the scanner has started to move The scanner C.F.F. position signal (SCFFP) is not generated within 10 sec after the C.F.F. has been sent The lens X home position signal (SCFFP) is not generated within 10 sec after the C.F.F. has been sent The lens Y home position signal (LYHP) is not generated within 9 sec after the power switch or the Copy Start Key is turned ON. The lens Y home position signal (LYHP) is generated for 2 sec or more In stream reading mode, the scanner original leading edge sensor 2 signal (SCDP2) is not generated for 5 pages continuously While the scanner cooling fan (FM1, FM10, FM11) is rotating, an error signal is generated for 2 sec or more In stream reading mode, the scanner leading edge signal(SCDP2) is not generated within a specific period of time after a command has been issued to lock the scanner At power-on the IPC (Q170) on the DC controller PCB cannot be initialized After power-on the IPC (Q170) on the DC controller PCB goes out of order The communication IC on the RDF controller PCB has gone out of order The communication IC on the sorter control PCB has gone out of order The communication IC on the C.F.F. controller PCB has gone out of order The communication IC on the Copy Data Controller-A1 PCB has gone out of order An open circuit is detected Current flows from the activation circuit in the absence of the scanning

E050

E202 E203 E204 E209 E210 E212 E213 E214 E270 E710 E711 E712 E713 E715 E717 E800 E801

lamp ON signal E802 The relay (RL3) in the power supply unit does not operate in spite of the auto power-off signal

Canon 6150
Code E000 E001 E002 E003 E005 E010 E020 E030 E050 E203 E210 E401 E402 E403 E411 E500 E510 E530 E531 E540 E541 E710 E711 E712 Thermistor SSR Thermistor, ht. Lamp thermal fuse or SSR Thermistor, ht. Lamp thermal fuse or SSR Fuser cleaning belt Main drive problem Toner motor, toner level sensor, toner hopper sensor Counter Duplex problem Scan home problem Lens home sensor Document feeder paper pickup motor Document feeder belt clock pulse problem Document feeder main motor clock pulse problem Document feeder sensor problem Sorter/copier interface problem Sorter motor drive Sorter home sensor Stapler swing sensor Sorter lead cam home sensor Sorter lead cam home sensor DC controller board DC controller board Document feeder problem Description

Canon 6212
Code C Description No problem. Means that the machine is correcting the fuser film tracking.

CC E000 E001 E002 E003 E007 E010 E030 E064 E202 E210 E220 E240 E261 E400 E803 EO H

Drum must be changed. Could be the drum serial number is identified by the logic as being non-compatible to that particular copier. Low fuser temperature High fuser temperature High fuser temperature Erratic fuser temperature Fuser film off track and will not repair itself Main drive problem Counter problem Scan problem, or power supply Scan problem Lens drive problem or lens sensor Exposure lamp stays on or off DC controller (main board) or composite power supply Zero cross problem. Power frequency or composite power supply Communication problem between boards 24 volt problem Fuser problem Fuser overheat

Canon 6230
Code E000 E001 E002 E003 E004 E010 E030 E064 E065 E202 E203 E204 Description Fuser did not heat up. Lamp, thermal switch, thermistors, connections, AC driver, DC controller, SSR, etc Fuser temperature too high. Same possibilities as E000, as well as shorted wire Fuser temperature not rising at correct pace. Same possibilities as E000 Fuser temperature drops. Same as E003 Fuser problem. AC driver, SSR bad, wire shorted Drive problem. Main motor, gears, etc Total counter Composite power board or DC controller Composite power board or DC controller Scan motor or scan sensor problem. Panel locked with no code. Scan motor problem Scan problem or scan sensor Scan problem or scan sensor

E210 E212 E220 E224 E240 E244 E400 E401 E403 E404 E404 E411 E500 E510 E530 E531 E540 E541 E550 E710 E711 E712 E716 E800 E901 E902

Lens sensor or motor problem Lens sensor or motor problem Exposure lamp or exposure lamp regulator board Blanking shutter motor or sensor DC controller or composite power supply problem DC controller RDF to copier communication problem RDF Pickup motor or pick up sensor RDF feed motor or pulse sensor RDF delivery motion problem RDF delivery motor problem RDF tray sensor or registration sensor Sorter main board or communication with copier Sorter feed motor Sorter guide bar motor Sorter stapler motor Sorter bin shift motor Sorter bin motor Sorter power supply DC controller DC controller Document feeder IC failure DC controller. Sorter Auto power off function (DC controller) Pedistal motor Jogger side plate sensor or motor

Canon 6650
Code E000 E001 E002 E003 E005 E010 E020 Thermistor SSR Thermistor, ht. Lamp thermal fuse or SSR Thermistor, ht. Lamp thermal fuse or SSR Fuser cleaning belt Main drive problem Toner motor, toner level sensor, toner hopper sensor Description

E030 E050 E203 E210 E401 E402 E403 E411 E500 E500 E510 E510 E513 E530 E530 E531 E531 E540 E540 E541 E710 E711 E712

Counter Duplex problem Scan home problem Lens home sensor Document feeder paper pickup motor Document feeder belt clock pulse problem Document feeder main motor clock pulse problem Document feeder sensor problem Sorter/copier interface problem An error is identified in the communication between the sorter and the copier The clock signal from the motor is absent for 250ms or more Sorter motor drive The clock signal from the motor is absent for 250 ms or more Sorter home sensor The home position sensor (P17) fails to go OFF when an equivalent of 2560 pulses of the motor drive command has been generated The stapler unit swing sensor (MS9) fails to go ON within 500 ms after the motor drive command has been generated. MS9 fails to go back OFF within 1000 ms after it has gone on Stapler swing sensor The lead cam home position sensor (P12) fails to go OFF within 2000 ms after the motor drive command has been generated. P12 fails to go back ON within 2000 ms after it has gone OFF Sorter lead cam home sensor Sorter lead cam home sensor DC controller board DC controller board Document feeder problem

Canon 7050
Code E000 E001 E005 E010 E011 Description Heater (Reset by unplugging machine) Heater triac, DC controller, AC driver (reset by unplugging) Fuser cleaner belt at end. Replace Main motor, DC controller or DC driver board Any motor ( main, scan, cleaner belt, duplex, toner, lens) DC driver, DC controller, duplex driver board

E020 E050 E203 E210 E240 E241 E242 E400 E500

Toner out signal has been sent for at least 3 minutes Duplex Scan motor, DC driver, DC controller Lens home sensor not actuated or won't deactuate Controller board Controller board Controller board DC controller, Doc. Feeder board, 24V power supply DC controller, sorter board, 24V power supply

Canon 720, 740, 770, 790


Code C CC E000 E001 E002 E003 E007 E010 E030 E064 E202 E210 E220 E240 E261 E400 E803 E0 H Description No problem. Means that the machine is correcting the fuser film tracking Drum must be changed. Could be the drum serial number is identified by the logic as being non-compatible to that particular copier Low fuser temperature High fuser temperature High fuser temperature Erratic fuser temperature Fuser film off track and will not repair itself Main drive problem Counter problem Scan problem, or power supply Scan problem Lens drive problem or lens sensor Exposure lamp stays on or off DC controller (main board) or composite power supply Zero cross problem. Power frequency or composite power supply Communication problem between boards 24 volt problem Fuser problem Fuser overheat

Canon 7550
Code Description

E000 E001 E005 E010 E011 E020 E050 E203 E210 E240 E241 E242 E400 E500

Heater (Reset by unplugging machine) Heater triac, DC controller, AC driver (reset by unplugging) Fuser cleaner belt at end. Replace Main motor, DC controller or DC driver board Any motor ( main, scan, cleaner belt, duplex, toner, lens) DC driver, DC controller, duplex driver board Toner out signal has been sent for at least 3 minutes Duplex Scan motor, DC driver, DC controller Lens home sensor not actuated or won't deactuate Controller board Controller board Controller board DC controller, Doc. Feeder board, 24V power supply DC controller, sorter board, 24V power supply

Canon 8070, 8570


Code E000 E001 E005 E005 E010 E010 E011 E020 E050 E203 E210 E240 E241 E242 E243 E400 Description Fuser problem. Temperature too low. Heat lamp, thermal fuse or thermoswitch, thermistor, triac etc Fuser problem. Temperature too high. Probably triac Fuser web finished Fuser cleaner belt user up Drive Main drive problem Drive problem. Could be main motor, scan motor, cleaning web motor or duplex motor Toner empty sensor sees no toner added for 3 min probably toner feed problem Duplex problem Scan motor Lens home sensor or lens won't leave home DC controller board DC controller board DC controller board Operation panel board DC controller, ADF board or 24V

E500 E510 E520 E530 E531

DC controller, sorter board or 24V Finisher; feed motor, pulse sensor, finisher board Finisher; stack motor, stack tray sensor, finisher board Finisher; guide plate motor, stapler guide, finisher board Finisher; staple motor, staple sensor, finisher board

Canon 8530, 8580


Code Description The surface temperature of the fixing assembly upper roller fails to rise by a specified value within 90 sec after power-on. The surface temperature of the fixing assembly upper roller fails to reach 150C within 8 min after power on. The surface temperature of the fixing assembly upper roller fails to reach 180C within 5 min after it has reached 150C. The surface temperature of the fixing assembly upper roller falls below 50C in standby The surface temperature of the fixing assembly upper roller exceeds 250C The cleaning belt inside the fixing assembly has been taken up more than a specified length After generation of the main motor drive signal, two or more pulses are not received within 2 sec The accumulative time during which the toner supply signal (TSP) has been generated by the developing assembly reaches 3 min The holding tray home position signal (THP) is not generated within 4 sec while the holding tray motor drive signal (TMDP1,2) is being generated. The holding tray home position signal (THP) is generated 1 sec or more while the holding tray motor drive signal (TMDP1.2) is being generated The error detection circuit on the waste toner feed motor driver PCB has detected on overcurrent Input of two or more clock pulses is not received within 2 sec from the scanner motor drive signal is generated The lens home position signal (LHP) is not generated within 4.8 sec after the power switch or door switch has gone ON. The lens home position signal (LHP) is generate 2 sec or more An error has occurred in the microprocessor on the DC controller PCB An error has occurred in the communication between the microprocessor of the DC controller PCB and the microprocessor in the control panel An error has occurred in the communication between the DC controller PCB and the controller PCB of the option, and the DC controller has detected the error

E000

E001 E005 E010 E020

E050

E13 E203 E210 E240 E243

E710

Canon 9800
Code E000 Description The surface temperature of the fixing assembly upper roller fails to rise by a specified value within 90 sec after power-on. The surface temperature of the fixing assembly upper roller fails to reach 150C within 8 min after power-on The surface temperature of the fixing assembly upper roller exceeds 250C The cleaning belt inside the fixing assembly has been taken up more than a specified length After generation of the main motor drive signal, two or more pulses are not received within 2 sec The error detection circuit on the waste toner feed motor driver PCB has detected an overcurrent The accumulative time during which the toner supply signal (TSP) has been generated by the developing assembly reaches 3 min* The holding tray home position signal (THP) is not generated within 4 sec while the holding tray motor drive signal (TMDP1, 2) is being generated. The holding tray home position signal (THP) is generated 1 sec or more while the holding tray motor drive signal (TMDP1, 2) is being generated Input of two or more clock pulses is not received within 2 sec from the scanner motor drive signal is generated The lens home position signal (LHP) is not generated within 4.8 sec after power switch or door switch has gone ON. The lens home position signal (LHP) is generate 2 sec or more An error has occurred in the microprocessor on the DC controller PCB An error has occurred in the microprocessor of the DC controller PCB and the microprocessor in the control panel An error has occurred in the communication between the DC controller PCB and the controller PCB of the option, and the DC controller has detected the error No communication is perceived from the RF controller PCB for 200 ms or more the communication is monitored at all times

E001 E005 E010 E013 E020

E050

E203 E210 E240 E243 E710 E712

Canon A-1
Code E500 E510 Description An error is identified in the communication between the sorter and copier The clock signal from the motor is absent for 250 ms or more

E513 E530 E531

The clock signal from the motor is absent for 250 ms or more The home position sensor (P17) fails to go OFF when an equivalent of 2560 pulses of the motor drive command has been generated The stapler unit swing sensor (MS9) fails to go ON within 500 ms after the motor drive command has been generated. MS9 fails to go back OFF within 1000 ms after it has gone ON The lead cam home position sensor (P12) fails to go OFF within 2000 ms after the motor drive command has been generated. P12 fails to go back ON within 2000 ms after it has gone OFF

E540

Canon C-120
Code C CC E000 E001 E002 E003 E007 E010 E030 E064 E202 E210 E220 E240 E261 E400 E803 E0 H Description No problem. Means that the machine is correcting the fuser film tracking Drum must be changed. Could be the drum serial number is identified by the logic as being non-compatible to that particular copier Low fuser temperature High fuser temperature High fuser temperature Erratic fuser temperature Fuser film off track and will not repair itself Main drive problem Counter problem Scan problem, or power supply Scan problem Lens drive problem or lens sensor Exposure lamp stays on or off DC controller (main board) or composite power supply Zero cross problem. Power frequency or composite power supply Communication problem between boards 24 volt problem Fuser problem Fuser overheat

Canon C-160
Code E000 Description Fuser thermistor, heater, thermal fuse

E001 E002 E003 E004 E007 E010 E030 E064 E202 E210 E220 E240 E261 E400 E402 E404 E411 E500 E510 E530 E531 E540 E541 E710 E711 E712 E717 U0 U1 U2 U3 U4 U5 U6 U7 U9

Fuser thermistor, or triac Fuser thermistor, thermal fuse or triac Fuser thermistor, heater, thermal fuse or triac Triac or fuser won't shut off Fuser film is off center or not driving properly Main motor drive problem Counter Composite power supply or main board Scan problem Lens drive problem Exposure lamp Main board or composite power supply Composite power supply or fluctuating power ADF communication problem to machine ADF belt motor drive ADF exit motor ADF document detect, or registration sensor or edge sensor Sorter communication problem Sorter drive problem Stapler guide bar motor Stapler swing motor Bin shift motor Bin motor drive problem Main board Main board Main board or communication problem with ADF Main board, asst. board Initializing. Sets all user modes to factory default settings Auto clear timer. Range 1-9. Each digit=1 minute Automatic power shut off timer Fine adjustment of zoom Auto cassette switching Sort or non-sort default Cleans document feeder pickup assembly CLEAR "replace drum" Auto exposure or manual exposure as default

Canon C-180
Code E000 E001 E004 E0053 E030 E202 E210 E221 E400 E500 E710 Description Fuser problem. Low temperature. Lamp, thermal switch, AC driver Fuser problem. High temperature. Triac, AC driver, pinched wire Fuser problem Sorter Counter Scan Lens Exposure lamp regulator board, thermal fuse, exposure lamp Automatic document feeder Sorter DC controller

Canon C200D
Code E000 E001 E002 E003 E004 E007 E010 E030 E041 E064 E202 E210 E220 E240 E260 E261 E400 E401 Fuser thermistor, or triac Fuser thermistor, thermal fuse or triac Fuser thermistor, heater, thermal fuse or triac Triac or fuser won't shut off Fuser film is off center or not driving properly. Might be able to reset in service mode 4-407 Main motor drive problem Counter Paper deck motor, clutch or sensor Composite power supply or main motor board Scan problem. Motor sensor Lens drive problem Exposure lamp Main board or composite power supply Main board, power supply cooling fan or composite power supply Composite power supply or fluctuating power ADF communication to machine ADF pickup motor or sensor Description Fuser thermistor, heater thermal fuse

E402 E403 E404 E411 E500 E510 E530 E531 E540 E541 E710 E711 E712 E717 E802 E901 E902 J1 J10 J11 J12 J13 J14 J15 J2 J3 J4 J5 J6 J7 J8 J9 JA Jb JC Jd

ADF belt motor drive ADF feed motor or slip sensor ADF exit motor ADF document detect, or registration sensor or edge sensor Sorter communication problem Sorter drive problem Stapler guide bar motor Stapler swing motor Bin shift motor Bin motor drive problem Main board (DC controller.) Main board (DC controller.) Main board or communication problem with ADF, or ADF main board Main board, assist board. "Replace drum": Drum waste toner is full, or drum has run 40,000 copies. Reset with user Composite power supply or DC controller Cassette feed unit board or cassette feed motor Horizontal registration problem. I think this refers to the duplex section Feed jam Duplex exit jam Vertical jam Vertical jam Vertical jam Vertical jam Deck jam Feed jam Separation area jam Separation area jam Exit jam Exit jam Sorter jam Door open jam Cassette jam Cassette jam Cassette jam Cassette jam Duplex feed jam

JE JF

Duplex exit jam Duplex registration jam

Canon NP
Code E000 E001 E002 E003 E004 E007 E010 E030 E041 E064 E202 E210 E220 E240 E260 E261 E400 E401 E402 E403 E404 E411 E500 E510 E530 E531 E540 E541 E710 E711 E712 Fuser thermistor, or triac Fuser thermistor, thermal fuse or triac Fuser thermistor, heater, thermal fuse or triac Triac or fuser won't shut off Fuser film is off center or not driving properly. Might be able to reset in service mode 4-407 Main motor drive problem Counter Paper deck motor, clutch or sensor Composite power supply or main motor board Scan problem. Motor sensor Lens drive problem Exposure lamp Main board or composite power supply Main board, power supply cooling fan or composite power supply Composite power supply or fluctuating power ADF communication to machine ADF pickup motor or sensor ADF belt motor drive ADF feed motor or slip sensor ADF exit motor ADF document detect, or registration sensor or edge sensor Sorter communication problem Sorter drive problem Stapler guide bar motor Stapler swing motor Bin shift motor Bin motor drive problem Main board (DC controller.) Main board (DC controller.) Main board or communication problem with ADF, or ADF main board Description Fuser thermistor, heater thermal fuse

E717 E802 E901 E902 J1 J10 J11 J12 J13 J14 J15 J2 J3 J4 J5 J6 J7 J8 J9 JA Jb JC Jd JE JF

Main board, assist board. "Replace drum": Drum waste toner is full, or drum has run 40,000 copies. Reset with user Composite power supply or DC controller Cassette feed unit board or cassette feed motor Horizontal registration problem. I think this refers to the duplex section Feed jam Duplex exit jam Vertical jam Vertical jam Vertical jam Vertical jam Deck jam Feed jam Separation area jam Separation area jam Exit jam Exit jam Sorter jam Door open jam Cassette jam Cassette jam Cassette jam Cassette jam Duplex feed jam Duplex exit jam Duplex registration jam

Canon PC
Code C CC E000 E001 E002 E003 Description No problem. Means that the machine is correcting the fuser film tracking Drum must be changed. Could be the drum serial number is identified by the logic as being non-compatible to that particular copier Low fuser temperature High fuser temperature High fuser temperature Erratic fuser temperature

E007 E010 E030 E064 E202 E210 E220 E240 E261 E400 E803 EO H E000 E001 E002 E003 E004 E007 E010 E030 E064 E202 E210 E220 E240 E261 E400 E402 E404 E411 E500 E510 E530 E531 E540 E541

Fuser film off track and will not repair itself Main drive problem Counter problem Scan problem, or power supply Scan problem Lens drive problem or lens sensor Exposure lamp stays on or off DC controller (main board) or composite power supply Zero cross problem. Power frequency or composite power supply Communication problem between boards 24 volt problem Fuser problem Fuser overheat Fuser thermistor, heater, thermal fuse Fuser thermistor, or triac Fuser thermistor, thermal fuse or triac Fuser thermistor, heater, thermal fuse or triac Triac or fuser won't shut off Fuser film is off center or not driving properly Main motor drive problem Counter Composite power supply or main board Scan problem Lens drive problem Exposure lamp Main board or composite power supply Composite power supply or fluctuating power ADF communication problem to machine ADF belt motor drive ADF exit motor ADF document detect, or registration sensor or edge sensor Sorter communication problem Sorter drive problem Stapler guide bar motor Stapler swing motor Bin shift motor Bin motor drive problem

E710 E711 E712 E717 U0 U1 U2 U3 U4 U5 U6 U7 U9 EO E1 E2 E6 E000 E001 E010 E210 E00 E001 E010 E210

Main board Main board Main board or communication problem with ADF Main board, asst. board Initializing. Sets all user modes to factory default settings Auto clear timer. Range 1-9. Each digit=1 minute Automatic power shut off timer Fine adjustment of zoom Auto cassette switching Sort or non-sort default Cleans document feeder pickup assembly CLEAR "replace drum" Auto exposure or manual exposure as default Heater problem The heater film has gone off center. Turn machine off & on, make sure it's level etc Scan problme Exposure lamp or exposure lamp sensor Fuser problem Fuser problem Drive Zoom/lens/motor problem Heater, thermoswitch, exit sensor (Reset by jumping CP102 pins 1 & 2, or leave machine off for 20 seconds Shorted thermistor or high-temperature, Exit sensor Clock Pulse Zoom Lens Problem

Canon PC6
Code E000 E001 E010 E210 Fuser problem Fuser problem Drive Zoom/lens/motor problem Description

Canon PC7

Code E00 E001 E010 E210

Description Heater, thermoswitch, exit sensor (Reset by jumping CP102 pins 1 & 2, or leave machine off for 20 seconds Shorted thermistor or high-temperature, Exit sensor Clock Pulse Zoom Lens Problem

Vasia, 04.09.2002

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