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UNIVERSITY OF CAMBRIDGE

Computer Studies Course work

Resort Room Booking System

Candidate Name

suhuma

Candidate Number : Centre code :

GCE O Level Computer Studies Course work 2013

Candidate Name

suhuma

Candidate Number : Centre code :

Contents
Analysis
Description Analysis of the problem
Specific objectives of the proposed system

Pages
4-9 5-5 5-5 5-6 7-7 8-8 8-9 10 - 34 11 - 12 12 - 18 19 - 22

Description of the existing system Evaluation of existing solution Description of other possible solutions Evaluation of other possible solutions

Design
Over all plan Description of method of solution Hardware requirements

Software requirements Table structure Form layouts

23 - 24 24 - 28 29 - 34 Page 2 of 75 35 - 40

Implementation

GCE O Level Computer Studies Course work 2013

Methods to implement

36 - 40 41 - 53 42 - 53 54 - 71 55 - 64 65 - 71 73 - 74 74 - 74 74 - 74

Testing
Testing the system and the result

Documentation
User documentation Technical documentation

Evaluation
Evaluation of the system System development

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Description of the problem


Maldives is a popular country for tourism. There are many tourist resorts in Maldives. One of the most popular resorts is Paradise Island resort. This resort has the local name Lankanfinolhu.This resort was opened in 1994 is located in north Male Atoll, which is 9.6km from male international airport. Paradise Island is 1km long and 230 wide and has beach all around with an excellent marine life around. There are 220 rooms and the total bed capacity is 440. Each and every day hundreds of tourists are booking from this resort because of its attractiveness and their good service. The management of the resort is facing many difficulties in maintaining the resort arrivals, booking rooms and departures, because of their manual system the resort is unable to run efficiently so I decide to computerize resort booking system.

Specific objectives of the proposed system


These are the main aims of computerizing the system. There will be no more chance of booking a room by two or more tourist.

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No information would be missing, because information is collected after filing a ready made form by tourists who want to book rooms. Because of the unique features of the details form also consume less time to do the job.
The system will be more reliable so customers never face any difficulty-It is to give quick response to the customer. -To reduce the money wasted on papers. -It is to make it easy to refer the details to know the arrival and departure of the guest. -It would be easy to refer the details In case we want change the departure or some other information. -Instead of four or five employee by two we can manage -If four or five people are working they will be irritated to read one others handwriting.

Description of the existing system.


This is how the current system works.
When the customer calls to reserve a room, some questions will be asked by the employee like the name, address, contact number and nationality. A certain details of the customer .in each page of this book a data base is provided to write.

Name

Address

Contact

Nationality

Then the employee will ask the customer the standard of the room the customer need. Than hang up the phone to search the details of the room a book is maintained to know the standard of the room and whether it is reserved or not this book also contain a data base Page 5 of 75

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Room Standard

Reserved/not

Then if there is a room the employee would confirm the room. And ask the customer to be in the by two or three days.

Evaluation of existing solutions


THE MAIN ADVANTAGES OF THE CURRENT SYSTEM ARE
-Employees need not do any special course. -The money needed to run the program is less.

Virus problems and hacking is eliminated. Problems will not arise due to electricity failure.

THE MAIN DISADVANTAGES OF THE CURRENT SYSTEM ARE:

Because there are lots of work to be done so It needs more staffs to work Money expenditure is high. Because of more paper woks to be done the amount books, pens also other stationery items needed is more. also because of more staffs are working Keeping all the details of the tourists are very difficult
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Doing the tasks manually and they have to think a lot before doing a task so therefore it Consume more time.
Searching for the details is difficult. Because the details are on the books witch are kept in shelves mixed with other books

Description of the other possible solutions.


Staffs could send filled detailed form from agency office in other countries to the resort through internet. They could increase the number of terminals which would receive customer details in the resort. They maintain a specified computerized system, with some modification in the way how they send details to the resort.

Evaluation of the other possible solutions


ADVANTAGES Sending details through internet from staffs agency office in another country to the system is fast. Also it is easy to update the information in the computer directly. When the number of terminals increased, it will be easy and convenient to maintain details of the customers from different regions of the world separately. When they increase the number of staffs, big tasks are divided into many staffs, so they would be free from hard work. When those computerized system, it will provide safe and easy method of maintaining details of the customers.

DISADVANTAGES When they send details through internet, the staffs have to spend time in online, so money expenditure increases.(Wrong point) Apart from busy days some terminals would not have much work to do, so it is waste of time and money.
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When they increase the staffs in this selection, the money expenditure from the management increases and could not produce great profit. When they install computerized system, there will be chance of data loss due to power failure or viruses.

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OVER ALL PLAN DESCRIPTION


1-Analysis phase Description of the problem Page 9 of 75

TIME
3 week 3days

GCE O Level Computer Studies Course work 2013 Specific objectives Description of the existing Solution Evaluation of the existing Solution Description of the other Possible solutions Evaluation of the other possible Solution 2-Design Over all plan Description of method of solution Hard ware requirements Soft ware requirements 3-Implementation Method of solution related to problem Accurate method of solution 4-Testing Testing the system Test result 5-Documentation Technical documentation User documentation Search Master 6-Evaluation Evaluation File Master file 2 Update No
Yes
Transactio n file Input details

4days 3days 3days 3days 3days

Start

3 weeks 5days 6 days Error 5 days 5 days

Validation

2 weeks 7 days 7 days 1 week 4 days 3 days 2 weeks 7 days 7 days 2 weeks 7 days 7 days 90days

First time?

System development Total Transaction


file

Description of Method Of solution Flowchart 1: Inputting Tourist Details


Transaction file

X+1

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Report

Update

Repeated customers

GCE O Level Computer Studies Course work 2013

Description of flow chart 1 Registering tourists


Details of customers are inputted (Using the keyboard). Validation checks are done to check for any error in the inputted document. If any error found it will be displayed. Page 11 of 75

GCE O Level Computer Studies Course work 2013 The error is corrected and re-entered. Then a validated transaction file is created. If the data is entering for the first time, it will be automatically stored in master file. If the particular data is entering for second time or more, then it searches master file whether this information is already there or not. If it is there in master file, it will be shifted to a transaction file. The number of time it is entered to master file is added to 1 (X+1), and then it goes to transaction file and makes a report which will stored in repeated visitors master file.

Start W Details Entry Keyboar d VDU Validation Error

Transaction file

Update in to

Flow Chart 2- Registration staff Masterof file

Master file 1

No

Enter new details?

Yes Page 12 of 75

will stored in repeated v

Stop

GCE O Level Computer Studies Course work 2013

Description of flow chart 2 Registering Staffs


Details of new staffs are entered by the key board and are displayed on the VDU. Validation checks are done to check for any error in the inputted document. Page 13 of 75

GCE O Level Computer Studies Course work 2013 If any error found, it will be displayed. The error is corrected and re-entered. Then a validated transaction file is created. This data will be stored in master file 1. If there is another detail to be entered, it is then entered to a new form. If there is no other detail to be entered, then it stops.

Start

Enter ID

Validation

Error

Error
No

Is data containing alpha?

Yes

Search master file Flow Chart 2

3- Searching for persons

Search master file details 1

Master file 2

Report (details)

Master file 1

VDU Page 14 of 75

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Description of flow chart 3 Searching for details (tourist or staff)


ID is entered by the key board. Validation checks are done to check for any error in the inputted data. If any error found, it will be displayed. Page 15 of 75

GCE O Level Computer Studies Course work 2013 The error is corrected and re-entered. If the data contain alphabetic letter, it then search through master file 1 and results will be displayed on VDU. If inputted data does not contain alphabetic letter, it then search through master file 2 and results will be displayed on VDU.

Hardware requirements
Central Processing Unit RAM (256MB) CD-ROM (52x) Processor P - IV (2.6GHz) Hard disk (40GB) or Above Floppy Drive (3.5 inch) Jazz Drive (2GB) Color Monitor (14 inch) Key Board Mouse with scroll button Page 16 of 75

GCE O Level Computer Studies Course work 2013 Dot matrix printer

Reasons for these units and devices

RAM (256MB)>>
RAM capacity 64-128MB will be suitable to run the programs like; spread sheets etc, are needed because many tourists are booking the each day. When they need different information of different tourists from different applications or in the same one, it will be easy to work with other applications and it wont take time to open an application or part application.

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PROCESSOR P-IV (2.6GB)>>

The system can work with pentiumIII, but for better out come Pentium will be better and windows will be ideal. In each and every minute the data inputting by different devices must be process with fast speed, because there are much work to do by the reservation department.

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Hard disk (40GB)

With the help of this the computer should be able to store and provide information like;
All the information of tourists visits to the resort from the first day onwards. All the information of staffs working in the resort should be stored. All the information of other sections, departments etc... Should be stored.

Jazz Drive (2GB)

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In this management system, it is must to take backups of all data and information of tourists and the resort regularly in each will never arise due to losing of data.

Dot matrix printer

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GCE O Level Computer Studies Course work 2013 This printer is able to make two print outs at the same time. For example, when making bills, the yellow ones go to sections and white ones go to customers. It helps to maintain records and bill backups as hard copy.

Soft Ware requirements


List of soft ware used; Micro soft access Microsoft word

Microsoft Access

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GCE O Level Computer Studies Course work 2013 Back end tool of the project is Microsoft Access. It is an easy program which enables the users to develop the database more easily with the help of wizards. The tool tip text helps the user to interconnect with the program easily.

Microsoft Word

I will be using Microsoft word as the program to write down all the documents. I had preferred it because it is easy program to interrelate with.

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table1: Staff Details


FIELD EMP ID#. TYPE Number (Primary key ) Text Text Text Text Number Text Date Date Number WIDTH Integer VALIDATION >1000 and <99999 EXAMPLE & Description 01247- Provide a unique ID for the employee , which will helped to identify the employee Coordinator Store Job name of the employee on the data base A-51-32-01- Store job Id card number AADHA, Store name of the employee Maldivian, Store Nationality of the employee <35 Values F or M <01/01/1972 DD-MM-YYYY > 1000000 and <9999999 26, Store age of the employee F, Store gender of the employee 05/02/1981, Store date of birth of the employee 02/03/2000, Store joining date of the employee 7689563, This field allow to store contact number of the employee

JOB ID_CARD NO. NAME NATIONALITY AGE GENDER DATEOFBIRTH JOINED DATE CONTACT

25 15 30 15 Integer 1 Integer

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Tamil., This field is used to store mother tongue of the employee Gn. Atoll, This field stores atoll name Fares, store island name VALIDATION Values 10, 20, >10000 and 30,<9999999 40, 50, 60, 70, 80 <10 A Level, Resort Management Diploma , this field is used to EXAMPLE & Description store qualification of the employee this field keep salary of the employee 20,25000.00, This is a primary key field is used to give a unique ID for department 20, this is a foreign key which store department ID # Reception , This field is used to identify department name Frauid Federic, This field is used to store department head name 15, This field is used to store the total number of employees in the department

LANGUAGE ATOLL ISLAND

Text Text Text

10 15 15 30 WIDTH

QUALIFICATION Text FIELD TYPE SALARY Department NO

Number Number Integer (Primary Integer Key ) Department NO Number Integer Department Text 15 Name Name of department Head Total Number of Employees Text Number 20 Integer

Table 2. Department Details

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Table 3: Tourist details


FIELD TOURIST ID NO. PASSPORT. NO. VISIT NUMBER FULL NAME NATIONALITY GENDER AGE DATE OF ARRIVAL DATE OF LEAVE TEL PHONE NO LANGUAGE MEDICAL PROBLEM TOTAL NUMBER OF PERSON TYPE Number, primary key Text, primary key Number Text Text Text Number Date Date Number Text Yes/NO WIDTH VALIDATION EXAMPLE & Description

Integer

>0001000 <999999

4444, This field is used to store tourist ID number A274772, this field is used to store a unique pass port number for a customer

25 Integer 30 25 5 Integer 25 25 Integer 25 Values M or F <75 DD-MM-YYYY DD-MM-YYYY > 1000000 and <9999999

Shevichenko, This field is used to store full name of the customer Italian, This field is used to store the nationality of the customer Female, This field store the gender of the tourist 42, This field is used to store customer age 03/06/2007, this field is used to store date of arrival of the tourist 10/06/2007, This field is used to store date of leaving 7548963, this field hold telephone number of the tourist Tamil, This field hold the mother tong of the tourist Yes, This field hold the information about whether the tourist have medical problem or not

Number

Integer

Store how many persons along with the tourist

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Table 4. Room Details


FIELD TOURIST ID NO. ROOM NO. ROOM PACKAGE TYPE Number, primary key Text WIDTH Integer 10 VALIDATION >0001000 <999999 >0100 <8888 Values must have LOW,MEDIUM,S UPER,CLASSIC Values must have STANDARD, AVERAGE, LUXURY EXAMPLE & Description 4444, This field is used to store tourist ID number 0103, This field is used to identify which room he/she is allocated Super, This field hold the information about their room type

Text

24

ROOM RATES ROOM FACILITIES

Text

23

This field hold the room rate A/c, this fields hold the room facilities are available

Text

23

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FORM LAYOUTS Form layouts Form 1(welcome screen)

LOGO

Name of the resort

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Form 2(main menu)


Logo

Staff registers

Tourist register

Department register

Room register

Proceed

Exit

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Form 3 ROOM REGISTER register


ROOM REGISTER

Tourist ID#

Room Number

Room Package

Form 3(reserving options)


Room Rates

Room facilities

Add record

Delete Record

Save record

Undo record

Close

Form 4
TOURIST REGISTER
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TOURIST REGISTER

EMP ID#

Department

Job

Language

Age

Atoll

Gender

Contact NO

Island

DOB

Qualification

Joining date

Salary

Save

Add

Delete

Undo

Save

Form 5(ROOM REGISTER)

Room register Page 30 of 75

GCE O Level Computer Studies Course work 2013

Tourist ID#

Tele phone Number Language

Pass Port NO

Visit number

Medial problem Total number of person Date of arrival Date of leave

Full name

Nationality

Gender

ADD

Delete

Save

Print

Close

FORM 5 (DEPARTMENT REGISTER)

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Department NO

Department Name

Name DPH

Total staffs

ADD

DELETE

SAVE

PRINT

CLOSE

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Method to implement
I am going to use direct implementation to introduce the new system because the application is not so big.

Department details form

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Staff register form

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Tourist register form

Room register form


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Algorithms of the methods of

updating, deletion, modification Update


Open the database Open the table Find the desired record Add new record Save the record Close the table
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Close the database

Deletion
Open the database Open the table Find the record Delete the record Update the table Close the table Close the database

Modifying Open the database Open the table Find the record Make changes Update the table Close the table closes the database

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Testing the system


This application is tested to make sure whether it works successfully before it is implemented. All the input boxes are tested for normal data, abnormal data, and extreme data if possible.

First section (Staff Register)


NORMAL DATA.

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Test
(a) Normal data (Numbers) Numbers which lies between 18 and 65 were entered.

Result
(a) (b) No errors were identified An error message appeared, abnormal data was not allowed

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Abnormal data

(b) Abnormal data (numbers) were entered e.g. 343, 343v, 3d24,

Result (c) An error message appeared, abnormal data was not allowed

Extreme data
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For Tourist ID Test (a) Extreme data (Numbers >18 AND <65) were entered as Tourist ID e.g. 18

Second Section (Registering department details) Normal data

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For Department NO

Test
(a)Normal data the following numbers were entered 10, 20,30,40,50,60,70,80

Result
(a) No error was developed

Abnormal data
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For department NO
Test
Numbers were entered other than 10,20,30,40,50,60,70 and 80

Result
Error developed, cannot enter abnormal data

Extreme data
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Test
The number 10 can be entered

Result
No error was recorded

Section 3 (Room register)

Testing Normal data


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TEST
Words were entered low, medium, classic or super

Result
No error was displayed.

Abnormal data

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Test
Words other than low, medium, super or classic was entered.

Result
An error was displayed. Showing that abnormal data cannot be entered

Extreme data

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Test
Low was entered

Result
No error message was displayed.

Section 5(Tourist register)

Normal data
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For gender Test


Enter female or male

Result
No error message was displayed

Abnormal data
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Test
For field gender, other than female or male was entered.

Result
An error message was displayed; showing abnormal data cannot be entered.
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Extreme data

Test
Male was entered.

Result
An error message was not displayed.

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User Documentation Introduction to user guide


This user guide will help the user to use this computerized system (program) more easily. All the performance done by the program is explained with details. This guide will help you to overcome all the problems that you may face in running the program.

Opening the application

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When you switch the application to open, a welcome screen will appear and u have to select the proceed option.

So now you are provided with the main screen of the application.

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How to register a department?


Follow these instructions:o Click the Department register button in the main screen.

o When you click it, another screen will appear with a ready made form.

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o click add button o Fill the form with the Department details. If you want to delete the details from this screen, it will say you to go to delete o Fill the form with appropriate details. o If you want to save the record then select save. o If you want to close the form press close option

Functions of the buttons of this module


next to go to next screen previous to go to the previous screen edit to edit a data Delete to delete the details

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How to register a staff

Click the Staff register button in the main screen.

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Now you are provided with the register form of a staff

Click add button to add a new record. Press Print button to get report of the details. (from this you can take hard copy also) Click save button to save a record Click delete button to delete a record

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Functions of the buttons of this module


a. b. c.

to go to next screen
To go to previous screen.

to go to last record To go to first record.

d.

How to register a Room?

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Press the Room register Option from the main menu

Now you are provided with room register room foam.

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If want to add a new record press the Add record option in the foam. To delete a record press Delete record option in the foam. To save the record then press Save record option. To undo a record press undo record option. If you want to close the foam then press the close foam option in the foam. o

How to register a Tourist?


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Click Tourist register button in the main menu

You are now provided with a form to be fill in

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Press Add record button to add a record. Fill the form with appropriate data Click Save record to store the details of the tourist in the database. Press Close to quit the application.

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TECHNICAL DOCUMENTATION
\\server\students\Grade 10 GCO Students Project 2008\Grade 10 I\AISHATH Monday, June 30, 2008 AADHA-Resort Room Booking & Staff Managenet(10 I)\paradise Island Resort Room Booking.mdb Properties DateCreated: 28-Apr-08 11:32:37 AM GUID: {guid {922153E7-B577-4132Jun-08 10:04:13 AM 8C6D-AFAC0E81EB28}} NameMap: Long binary data OrderByOn: Orientation: Left-to-Right RecordCount: Updatable: True Columns Name Department NO Department Name Name DPH Total Staffs Relationships Department detailsStaff Details Department details Staff Details
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DefaultView: LastUpdated: False 0

2 30-

Type Long Integer Text Text Long Integer

Size 4 15 20 4

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Department NO Depatment NO Attributes: Deletes RelationshipType:

Enforced, Cascade Updates, Cascade One-To-Many

\\server\students\Grade 10 GCO Students Project 2008\Grade 10 I\AISHATH Monday, June 30, 2008 AADHA-Resort Room Booking & Staff Managenet(10 I)\Paradise Island Resort Room Booking.mdb Properties DateCreated: 28-Apr-08 12:00:10 PM DefaultView: 2 DisplayViewsOnSharePointSi 1 FilterOnLoad: False GUID: {guid {C722AFBD-AFC6-4645HideNewField: False 95E1-4A051F7DB0C4}} LastUpdated: 30-Jun-08 10:11:28 AM NameMap: Long binary data OrderByOn: False OrderByOnLoad: True Orientation: Left-to-Right RecordCount: 0 TotalsRow: False Updatable: True Columns Name Room ID

Type Long Integer


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Size 4

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Tourist ID # Room Number Room Package Room Rates Room Facilities Relationships Tourist DetailsRoom Details

Long Integer Long Integer Text Long Integer Text

4 4 20 4 23

Tourist Details Room Details Tourist ID # 1 Tourist ID # Attributes: Deletes RelationshipType: Enforced, Cascade Updates, Cascade One-To-Many

\\server\students\Grade 10 GCO Students Project 2008\Grade 10 I\AISHATH Monday, June 30, 2008 AADHA-Resort Room Booking & Staff Managenet(10 I)\Paradise Island Resort Room Booking.mdb Properties DateCreated: DefaultView: GUID: LastUpdated:

28-Apr-08 11:19:31 AM 2 {guid {326017DA-14C9-487D30-Jun-08 10:04:13 AM 9775-EC8365EB3F92}} NameMap: Long binary data OrderByOn: False Orientation: Left-to-Right RecordCount: 4 Updatable: True
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Columns Name EMP ID# Job ID_Card NO Name Nationality Age Gender Date of Birth Joining Date Contact NO Language Atoll Island Qualification Salary Depatment NO Relationships Department detailsStaff Details Department details Department NO Attributes: RelationshipType:

Type Long Integer Text Text Text Text Long Integer Text Date/Time Date/Time Long Integer Text Text Text Text Long Integer Long Integer

Size 4 25 6 30 15 4 1 8 8 4 10 15 15 30 4 4

Staff Details 1 Depatment NO Enforced, Cascade Updates, Cascade Deletes One-To-Many

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\\server\students\Grade 10 GCO Students Project 2008\Grade 10 I\AISHATH Monday, June 30, 2008 AADHA-Resort Room Booking & Staff Managenet(10 I)\Paradise Island Resort Room Booking.mdb Properties DateCreated: DefaultView: FilterOnLoad: GUID: HideNewField:

28-Apr-08 11:48:22 AM 2DisplayViewsOnSharePointSi 1 False {guid {C0F7A31A-AD92-46F7False 9C31-C9C6B711D546}} LastUpdated: 30-Jun-08 10:07:03 AM NameMap: Long binary data OrderByOn: False OrderByOnLoad: True Orientation: Left-to-Right RecordCount: 0 TotalsRow: False Updatable: True Columns Name Tourist ID # PassPort NO Visit Number Full Name Nationality Gender Age Date of Arrival Date of Leave

Type Long Integer Text Integer Text Text Text Long Integer Date/Time Date/Time
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Size 4 7 2 30 20 6 4 8 8

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Telephone number Language Medical Problem Total No of Person Relationships Tourist DetailsRoom Details Tourist DetailsRoom Details Tourist ID #1 Tourist ID # Attributes: RelationshipType:

Long Integer Text Yes/No Long Integer

4 25 1 4

Enforced, Cascade Updates, Cascade Deletes One-To-Many

\\server\students\Grade 10 GCO Students Project 2008\Grade 10 I\AISHATH Monday, June 30, 2008 AADHA-Resort Room Booking & Staff Managenet(10 I)\Paradise Island Resort Room Booking.mdb Properties Access Version: ANSI Query Mode: Build: CheckTruncatedNumFields: Collating Order: NavPane Category Name: Nappanee Category: NavPane Closed: NavPane Sort By: NavPane View By: NavPane Width:

08.50 0 918 1 General Custom 4 0 1 0 215


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ProjVer: QueryTimeout: RecordsAffected: Themed Form Controls: Transactions: Updatable: Version:

86 60 0 1 True True 4.0

User Permissions admin Group Permissions Admins Users \\server\students\Grade 10 GCO Students Project 2008\Grade 10 I\AISHATH Monday, June 30, 2008 AADHA-Resort Room Booking & Staff Managenet(10 I)\Paradise Island Resort Room Booking.mdb Relationships Department detailsStaff Details Department details Department NO Attributes: RelationshipType: 1 Staff Details Depatment NO

Enforced, Cascade Updates, Cascade Deletes One-To-Many


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Tourist DetailsRoom Details Tourist DetailsRoom Details Tourist ID #1 Tourist ID # Attributes: RelationshipType: Enforced, Cascade Updates, Cascade Deletes One-To-Many

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Evaluation of the system


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This system has been evaluated to see whether this solution enables the client to attain the objectives. And to see any further developments possible for the trouble-free and use the system by the staffs. I have achieved all objectives.

Development of system

After some years, the system could be evaluated to see whether new facilities could be used with this application for better development of the management of the resort.
Some of the developments possible

We could introduce a web site of the resort so the people can easily get the information about the resort. We could introduce the online paying. So that people can easily transfer money to the resorts account.

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