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The Millionaire Real Estate Investors Guide to Reducing Your Debt and
Improving Your Credit
Written by Charrissa Cawley
2009 All rights reserved. Duplicating, reprinting, or distributing this material
without the express written consent is prohibited.
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Table of Contents
Introduction ....................................................................................... 4
You Lost it, Now Get It Back: Practical Solutions to Help Build Your Credit Again
....................................................................................................... 32
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Introduction
build wealth you have to spend money. However, there are times when the scale of
money coming in and money going out do not balance. If you are not careful in your
everyday life and in business you can quickly get in over your head and too deep into
I'm sure you've heard the phrase credit report, credit score or FICO score
before. Maybe you have a good handle on what your credit score is and how you
rank among others where your credit is concerned. Maybe you're like millions of
Americans who have no clue what their credit report says, what their credit rating is,
Credit and debt affect each and every one of us on a daily basis. Every time
you receive a bill in the mail and pay for that bill, it affects your credit. If you pay
your bills on time, chances are you have a good credit score. Pay your bills late and
you're risking your financial health. When the time comes for you to make even the
simplest purchases, a poor credit rating can have an adverse affect on your
spending.
Think if it, we all drive cars to work. We live in homes that we either rent or
own. We apply for credit cards. All of our past spending will affect the outcome of
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what kind of car we can afford to buy, whether or not we will be able to rent a home
or apartment of our choice or qualify for mortgage to purchase the home of our
dreams. How we spend our money will also affect the terms of any credit card you
may apply for and even if you will be approved or denied a credit card.
In this book you will learn how your every day spending affects your credit
rating, how to view your credit report to reveal negative spending or bill paying
habits, and strategies for fixing your credit so that you can increase your credit score
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Understanding the Power
of Credit
Too often people take their credit for granted and when they do it is to their
own detriment. Without good credit, you are really at the mercy of finance
companies and banks in regards to your buying power. The truth is the better your
credit, the higher your credit rating. The higher your credit rating, the better your
buying power.
That's sounds nice, but what does it really mean? Let's take a look at where
having poor credit or too much debt can go against you. Say you are looking to
purchase a new vehicle. The car you want is luxurious and has a high price tag. But
it's beautiful and you've always wanted to own this type of car. You decide to take
the plunge and buy it. You've been watching the current interest rates for new cars
and even with the high price tag you think that you will be able to afford the new
vehicle.
You go to the dealer and look around the dealer's lot to find the right car and
you find one in that shiny new color that you love. You take it out for a test drive…or
two. You can imagine yourself driving to work with it or taking your family for a spin.
Just when you have your heart set on bringing this new vehicle home, you sit
down to do the paperwork with the salesman and he runs a credit check. While he's
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gone, you're already dreaming about what your family is going to say when they see
this car. You're excited. You can envision the looks on their faces when you roll this
beautiful brand new car into the driveway. You can't wait for the salesman to come
back so you can get all the paperwork done so you can leave.
But instead of the salesman coming back with a big smile on his face and a set
You might've thought that you were eligible for the current low interest rates
that would make this shiny new vehicle affordable for you but the salesman tells you
that your credit score is too low and you do not qualify for the low interest-rate.
But wait! He goes on to tell you that there is a silver lining. You can still get
the car because you qualify for a different interest-rate... an interest rate that is
When you catch your breath, the salesman tells you what your new payment
amount will be. Let's use at actual numbers so you can see why this is so important.
You may be thinking to yourself that the additional $101.81 per month is
worth it to have this new vehicle. And that may be so. But you'll be paying on this
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loan for 60 months and your poor credit will then cost you an additional $$6,108.60.
That is quite an expensive chunk of change having poor credit has cost you.
extending loans to people with poor credit. You may have just found the perfect
family home, put a deposit down, and then put in an application at your local bank
If you're lucky enough that the lender is willing to take a chance on you with
one of their "poor credit" programs, you'll get the perfect family home you want, but
it will cost you. Even if you have enough money to put down for a down payment, if
your credit is poor the lender may require you to pay a monthly fee called Private
mortgage insurance or PMI. This PMI insures the bank for additional monies in case
not a flat fee, although there might be fees the lender applies at closing that are
associated with this type of loan. Again, these fees are costly. The PMI you pay
each month will not count towards the principal or interest on your loan. This is
insurance just like the insurance you pay for your car.
Not only will you have to pay PMI, but you also have to pay a higher interest
rate. While this higher interest rate will not be double the going rate, as it was in the
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example I used for purchasing a car. You may pay a point or so higher than the rate
Your PMI will add an additional amount on to your mortgage every month as
well. While you will be able to refinance your home during the course of your
mortgage, until you have enough equity in the home, you'll be stuck paying the
higher amount.
You might be thinking that is okay if it means you can get into the house of
your choice. But can you? Lenders use your income and current debt to establish
Let's continue to use the example above. Say the lender determines that the
most you can afford as a mortgage payment per month is $1264.14. Using a 6.5%
model, you will be able to afford a mortgage that is $200,000. Using the 7.5%
model, you'd be able to afford a mortgage of $180,800. This gives you a difference
of $19,200 that you will have to either come up with as additional down payment or
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But the difference doesn't stop there. Over the course of a 30 year fixed
mortgage, the amount of interest you will pay on a 7.5% loan versus a 6.5% loan is
significantly different.
Difference $ 48,345.47
Just one point different in your interest rate will end up costing you nearly
$50,000 more than the lower rate. This does not include the PMI you will pay as
well.
As you can see, having good credit is powerful. With good credit, not only can
you afford more, but you'll be paying less for the same purchases.
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Income vs. Credit vs. Debt
The best way to calculate where you stand in the financial buying power ladder
Income
Income is something that most people understand quite well. You work a job,
you earn a certain income. However, not all our income comes from a job that we
For instance, if you've been investing in the stock market and have purchased
stocks that pay dividends on a regular basis, those dividends are considered income.
The same goes for interest that you may earn from your savings account. However,
with interest rates for savings accounts being so low, you would need a considerable
amount of money in the bank to be able to earn enough income from interest to
Most people will get the most amount of their income from the job they work.
However, as you invest in real estate and other investments, that could change
significantly.
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It's the American dream to have your own business and make your own
money, spend your work day the way you want without having a boss breathing
down your back. But it does make a difference with your income. Making $100,000
in a traditional job does not equal making $100,000 when you are self employed.
When you work in a 9 to 5 job, your employer takes care of certain expenses
that are your responsibility when you are the boss. For instance, when you are self
employed, you pay 15.3% self employment tax. Working a traditional job, you would
The total amount for FICA tax is the same as self employment tax, however,
you're responsible for only 7.65 percent of the tax and your employer is responsible
for paying the other half of the tax. That means you would be ahead of the person
who is self employed by $7,500 if you worked in a traditional job if you both had an
Also, many employers pay for things like a portion of your health insurance,
which, when you are self employed, can be a considerable chunk of money out of
your pocket. These things and more affect the bottom line of your income that you
Credit
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Having good credit is a powerful thing. With it, you have the ability to
purchase goods and services you need without actually having the money on hand.
You can then pay it back in full when the bill comes in, or over time depending on the
agreement you have with the creditor. When you pay back your credit over time,
you'll be paying an interest fee to make up for the creditor not having their money
right away.
Some people don't like taking credit for their purchases. However, to make
money and build wealth, you need to use "other people's money". There is great
How do you get good credit? That's the tricky part. If you never apply for a
loan or take out a credit card with a bank or with a department store, you won't have
a credit history. When you do apply for a major loan, the lender has no way of
knowing if you are a good credit risk or not because you don't have a credit history.
To establish yourself as a good credit risk with a lender, you need to take out
credit and then pay it off in a timely manner. If you over extend yourself and begin
to make late payments, this will affect your credit rating negatively.
If this has already happened to you, never fear. Just because you have a low
credit rating today, doesn't mean you can't build it back up. It takes work, but it is
worth it.
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Debt
Debt is how much you owe to a lender. It could be to a bank for an auto loan,
mortgage on a house or a credit card. Debt can also be public liens you ignored or
For instance, if you buy a car for $15,000 and put down $2,000 as a deposit, it
leaves you with a balance of $13,000. You could apply for a car loan for the
$13,000, taking the loan out anywhere from 12 months to 72 months. The longer
the loan payment, the more interest you'll pay, but the payments may be more
affordable because when they are spread out over 72 months, your payments will be
lower.
Regardless of how long you take your loan out for, you will be in debt for
$13,000. If you make your payments on time, regardless of which term you choose
to pay, you will gradually get out of debt for that loan.
As the loan progresses, your credit report will show that you took out a loan
for $13,000 and how much you now owe on the loan. This is your debt to owe ratio
for that loan. For instance, if you have been paying on time for two years and now
Your debt to owe ratio is not as important on a fixed loan like a car loan or a
mortgage as long as you have the income that can handle the payments and you pay
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your bills on time. However, with revolving debt like credit cards or equity loans, it
can get a little tricky. Lenders shy away from extending credit to people who are
overextended. The lender will look at all the revolving credit to see what the debt to
To explain this a little more, lets look at 2 different scenarios. If you have a
credit card with a $5,000 credit limit and you owe $4,000 on it, your debt to owe
ratio is 80%. But if you have a second credit card with a $3,000 credit limit and a
zero balance, your debt to owe ratio is now 50%. A debt to owe ratio of 50% or less
Beware of falling into the credit trap. Sometimes you really can have too
much of a good thing. While you'll want to keep your options open, and having more
than one credit card with a high balance gives you more flexibility and buying power,
you don't want to go crazy with credit card applications. A lender might wonder why
you need all those credit cards and be leery of giving out another credit card if you
If you need more credit for a project or big expense that is coming up, call the
bank that issued your current credit card first and ask for a credit line increase. It is
much easier to handle your debt if you have to pay one or two banks than if you
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Understanding Your Credit Report
To some people, a credit report might as well be written in Greek for all they
are concerned. Very often, when a person calls for a copy of their credit report, they
pay your bills on time and list whatever your current debt is?
It's not as simple as that. A credit report is not a quick day-in-the-life of your
current financial situation. It's more of a saga, a history of what your credit has been
One of the things that trips people up the most is that they don't understand
what is actually on their credit report. There may be data on the credit report that is
incorrect. If so, you'll need to know how to identify inaccuracies and how to correct
them. You also need to be able to identify any black marks you have and ways you
The first thing you need to understand is that the credit report you receive is
not absolute. There are three major credit reporting agencies in United States and
not all the information on each of those reports will be identical. To fully understand
your credit history, you need to get a copy of your credit report from each of these
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Experian
TransUnion
Equifax
By law, you can request a copy of your credit report from these three agencies
once per year for free. Any more than that and you will need to pay a fee for the
credit report.
Why is it so important to get a copy of your credit report from all three
agencies? Each of these agencies is independent of each other and the creditors that
Not all creditors will send information to credit bureaus, and some will only
send to one or two, not all three. Because of this, you may get the reports from one
credit bureau that your creditor does not report to and think that everything is fine,
only to find out that your credit score is low because a delinquency appeared on a
Also, just because you have a department store credit card and you are 31
days late with your payment, it doesn't mean that the department store will
automatically send a report to one or all of the credit bureaus. Many department
stores do have an automated system for reporting, but some have grace periods. It
is best not to risk sending payments late because you think the creditor is slow in
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sending reports of delinquencies. Paying your bills on time is the best way to prevent
As you can see, when cleaning up your credit, you need to have information
from all three of the major credit bureaus. That is the only way to ensure you are
finding any inconsistencies or inaccuracies that may adversely affect your ability to
get a loan. To get a rented copy of your credit report from any of these three
report. The first part of a credit report will give identifying information about you.
The next part will have your credit history going back at least 10 years or to the
point where you started getting credit. The third part will list public records. And the
last part will give a list of any inquiries that were made to your credit report.
Let's break them down one by one. A lot of people take a quick look at their
identifying information and don't bother to look at the rest. This is a mistake. You
may have applied for a credit card using your middle initial one time and not another
time. You may have gotten married and changed her name, or gotten divorced and
changed your name. You may be named after your father or mother, in which case
there are two people who lived at the same address at one point, with the same
name.
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Not only that, how many Mary Smiths do you think lived in New York City?
While social security numbers will help distinguish you from someone else with the
same name, there are times when wires get crossed and information gets jumbled
Check their identifying information very carefully. If it lists that you live or
have lived at a particular address and you have never lived there, you will need to
have that information corrected. Make sure that the spelling of your name or any
other name that you have gone by is correct. The wrong spelling could present a
problem. You don't necessarily need to change the spelling because sometimes the
information has just been keyed in incorrectly and by making a change it couldn't
further complicate the problem. However, you do need to check out each entry to
make sure that the name that they are referring to and the account actually belongs
Check all the addresses that are listed. If you have never lived on 55
addresses, check to make sure that your telephone number, driver's license number,
your birth date, and the name of your spouse, if you have one, are all correct.
The next part of the report will be a listing of all the loans that you have taken
out, whether they be for actual loans or credit cards. These are called trade lines.
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It can be a bit confusing looking at this section because the information goes
back for at least 10 years. For instance if you purchased a home and took out a
mortgage with one bank and three years later that banks sells your mortgage to
another bank, both banks will be listed on the credit report, even if you have been
Any credit cards that you might've taken out and paid off will also be listed on
your credit report. If you purchased furniture eight years ago and had store credit,
through each line, but it is vitally important that you do to make sure the reporting
information is really about you and your credit history, not someone else.
Cosigner/joint account
Credit limit
Highest balance
Current balance
Monthly payment
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Status of the account. Is the account open, closed, paid in full,
inactive?
Your payment history. If you have been 30 days late, 60 days late,
Some credit bureaus list your payment history as a statement. For instance,
"Never Pays Late". There may be other comments as well that indicate if the creditor
has tried to collect a pass due debt and has written it off. Other credit bureaus may
The third part is the section that will list any public liens or judgments that
have been reported. If you have anything listed in the public section of the report,
this is not good news. Public reportings on a credit report are weighted very heavily
with creditors. If you have a financial judgment against you such as a bankruptcy or
This is not to say that if you have a reporting in the public section that you will
not be able to get a loan. It just means that you need to work harder to build your
credit back.
The last part is the area where any inquiries into your credit report will be
listed. These inquiries are broken into two sections. The first part will list any hard
inquiries. Hard inquiries are reportings where you have filled out a loan, credit card
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or other application for credit and the creditor has contacted the credit bureau to get
your credit history. Soft inquiries will be in the next section and will list any company
that has contacted the credit bureau for information to prequalify you for credit.
Each inquiry can lower your credit score, which is called the FICO score.
For the purpose of establishing a FICO score, any inquiries that are made
within 30 days of getting a mortgage or car loan are ignored. Likewise, any hard
inquiries that are made within a 14 day span are treated as one inquiry. That means
that if you are searching for the best car loan and apply to several different banks
within a 14 day period, your credit score won't go down because of all those
inquiries.
Keep in mind that when you apply for credit, you need to be aware of how
often you do it. While getting the best deal won't adversely affect your credit score,
haphazardly applying for credit cards will if you are applying for credit every month.
It can sometimes be hard to look at your credit report and see your financial
missteps glaring back at you in black and white. But it is necessary if you want to
get out of debt and increase your credit rating. Once you know what it is that is
keeping you from improving your credit, you'll have the roadmap that will lead you to
fixing it.
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Reduce Your Debt and Create Cash Flow
You got yourself into debt and now you're finally admitting that you have to do
something about it. Congratulations. Admitting that there is a problem with your
debt and cash flow is the first step towards repairing any damage debt has done to
your finances.
Just because you got yourself into debt to the point where you're paying
minimum payments on your credit cards and you're living week to week with your
paycheck doesn't mean you have to continue to live that way. By using the following
strategies, you will be able to get out of debt and have money left over at the end of
One of the main reasons why people find themselves in debt is because they
are spending money and they have no idea where their money is going. Stopping by
the donut shop to get a bagel and a cup of coffee on your way to work may only
costs you six dollars. But if you multiply it by five days a week and 4.3 weeks per
month you can see how that six dollar cup of coffee and bagel can turn into nearly
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$130 out of your budget every month. That had better be really great cup of coffee
Now, I'm not saying that you can never stop for a cup of coffee and a bagel.
But when you're trying to get out of debt you need to scrutinize every expense you
have to see if it's really necessary. You may find that making an extra cup of coffee
in the morning at home and putting it in a travel mug is all you need. It will save
You are going to hear me repeat this phrase many times throughout this book.
Most people spend recklessly because they are impulse shoppers. That means they
see an item that appeals to them and they buy it only because it has been put in
front of them.
Impulse purchases are the purchases that you did not go to the store to buy in
the first place. We all know them when we see them. They are the magazines at the
checkout aisle, the really expensive cookies right in front of the checkout aisle, or
any other item that is positioned in the store near necessities that you will just
Resist the urge to impulse shopping by making a list before you go to the
store. Only by what is on your list and nothing more. If you do happen to see
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something at the store and think you might want to buy it, wait 24 hours before
making the purchase. If you really want the item, you'll make the extra trip to go
Create a Budget
In a later chapter in this book I will show you how to create a workable budget
for yourself. When you have a workable budget in place and you stick to it you are
For instance, if you don't have money in your budget to purchase a new dress,
don't do it. If you really want to buy a new dress because you have an occasion
coming up, set aside a certain amount of money every week until you have enough
money to make the purchase. This will keep you within your budget while allowing
Create a Plan
You wouldn't take a road trip across country unless you charted out a course.
The same is true for your finances. If you write it down and the numbers
work, you're more likely to reach your goal of getting out of debt than if you are
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Call Your Creditors
Most people make that mistake of running from their creditors when they
make a collection call because they're embarrassed or because they don't have the
money to pay. This is one of the biggest mistakes you could make if you are trying
to get out of debt. How can you fix the problem if you don't talk to the source?
The first thing you should do when you are in debt is talk to your creditors and
ask them to reduce your interest rate. Tell them about the problem you're having in
making your payments and ask them if they have a lower interest rate program you
can switch your card to or if they have a consolidation program where you can
transfers several cards to a lower rate. If so, you can take one or two of your other
credit cards or loans and consolidate them into one loan with a lower interest rate
and pay less interest per month. You'll be paying off your debt quicker that if you
And speaking of making minimum payments, you need to change that habit as
well. As hard as it may be to increase the amount you're paying each month, if you
don't do it, you will continue to be in debt when you reach retirement and pay an
enormous amount of interest on items you bought years earlier. Retirement is not a
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If you can't afford to pay more than the minimum payment on all of your cards
and loans, then choose the loan or credit card with the highest interest rate. Pay the
minimum balance on the lower interest rate cards and put all your reserve cash into
the higher card. When that card is paid off, choose the next card with the highest
interest rate and so on so forth until all of your credit cards are paid off.
Don't make a mistake of paying off one credit card and then thinking your
monthly payment you used to use for that card can now be used for spending. Any
reserve cash you have used to put towards credit cards should be added to the next
The urge to spend is sometimes so powerful only because your credit cards are
so easily available in your wallet. Remove the temptation, and you no longer have
Keep your credit cards home in a safe place. Only take one of them out when
you have to make a purchase. For instance, if you need new brakes on your car and
you have to charge the work because you don't have the money to pay cash, pull out
the credit card with the lowest interest rate and use that for the purchase. As soon
as you have made your purchase, put the credit card back so you won’t be tempted
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Make Your Payments on Time
When you're in debts, the worst thing you can do is have late payments. Not
only will a creditor add late fees, they will be less likely to work with you towards
lowering your interest rate if you have black marks against you.
Not only that, you will then be paying finance charges on late fees, further
putting you in debt. Who wants to pay $35 for a late fee and get nothing out of it
If you are unsure of the due dates on your credit cards, make a chart and keep
it handy on the refrigerator. Check it each week when you get your paycheck. If
you have a payment coming due, make sure you send it out 7-10 days before the
due date. This ensures it will be posted to your account in time and you will not have
Online Banking
In a later chapter I will talk about the benefits of online banking. If your bank
has this feature available to use, sign up and get acquainted with how it works.
People who use online banking are less likely to be late with their bills simply
because the ease of getting through their bills each month. Think of it, if you are one
of those people who dreads sitting down for two hours each month to make out a bill,
you'll be surprised and relieved to know that you can get through an entire month's
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worth of bills in a matter of minutes when you use online banking because all the
information is already in the file. All you have to do is choose a date to have the
payment sent.
If you continue to use these strategies to get yourself out of debt you will be
amazed at how much money you have left over at the end of the month. But don't
run right out and spend that money. In a later chapter we will talk about ways to
use your reserve money to stay out of debt and to use for investments.
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You Lost it, Now Get it Back:
Practical Solutions to Help Build Your Credit Again
Now that you know how to read your credit report, what are you going to do
about it? The most logical step is to plot out a course to fix what you can and
First Step
Experts say that up to 80% of all credit reports contain entries that don't
belong. The first thing you need to do is identify which items, if any, on the report
do not belong to you. If there are any accounts that are listed under your name that
really belong to someone else, whether it be a family member, or someone you don't
know you need to dispute the entry. To do this, fill out a form that comes with the
report and follow the instructions the credit bureau gives you on the explanation
sheet.
fix any discrepancies that are on your report so that you can increase your credit.
But remember, you didn't build your current credit rating overnight, you're not the fix
it overnight either.
Don't expect that the disputed charge will be erased immediately. The credit
bureau will contact the creditor and ask for more information regarding their
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reporting. After 30 days you will get a response from the credit bureau as to
If it is found that the reporting is not yours, it will be removed from your
report. However, some people are surprised to find that an entry they thought was
not valid is actually an account that they forgot about. If that is the case, it will
How bad your debt and credit history is will determine how aggressive you
need to be to build back your credit. For instance, if you have reviewed your credit
report and find only a few blemishes because you've made several late payments,
paying all of your bills on time will help you build your credit back immediately. If
you have declared bankruptcy because your past spending habits were out of control,
you have a little more work ahead you to build back your credit.
To show that you are credit worthy, start out by asking a local bank or credit
union how you can open a secure credit card. Even if your credit is really bad, you
should be able to open up a secure credit card because you are paying for your credit
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There is no risk to the bank, as you can only charge up to the amount you
actually have prepaid on the card. It will help you change your spending habits while
See if you can get a cosigner for a small loan or credit account. If your credit
isn't the best but the cosigner has good credit, a lender will be more likely to extend
the loan knowing that there is a backup in place in case you default. But remember,
if you do not make the payments on time, the bank will then go to your cosigner to
get the money owed. Consider this before asking someone to cosign a loan for you.
When your credit is really bad, start small. Instead of trying to get that high
credit limit on a Visa or MasterCard account, try applying for a department store
credit card. The credit limit will probably start out low as the lender will be unsure
about how you will be able to pay back the credit card if your credit history is shot.
But as you make purchases with your credit card, and pay them off in full and
on time at the end of the month, the credit department will increase the amount you
can purchase. This will show up on your credit report and show that you are being
After six months or so you can try to apply for more credit with any reputable
bank. Again, the bank that issues you a Visa may not give you that $5,000 credit
limit you want. You may have to start off with a credit limit of $500.
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If that's the case, show that you are responsible by making a purchase and
paying it off in full and on time each month. After six months, you can request a
small credit increase. But this is not a license to start spending recklessly again. You
need to remember what got to into your credit troubles in the first place and make
Take your credit cards out of your wallet. If you don't have your credit cards
Wait 24 hours before making purchases you don't need. Obviously if you need
gas for your car to get home, you need to make a purchase. But do you really
need to stop at the department store because they're having a 25% off sale?
If you don't need it, don't buy it. By waiting 24 hours before making a
purchase, you have time to think about whether or not you actually need the
Create a budget and stick to it. It does no good to chart a course and then
take a different one. If you keep to a working budget, you won't overspend.
Pay off the credit card with the highest interest rate first. You are losing more
money per month in finance charges with a high interest credit card. By
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paying the minimum balance on your lower interest credit cards and putting
extra money on the high interest credit cards, you'll reduce your debt quicker.
Have your paycheck deposited directly into your bank account. If you don't
have to make a special trip to the bank to deposit your check, you're more
likely to pay your bills on time. Also, you can't use the fact that there aren't
funds in your account as a reason why you didn't pay a bill on time. Another
thing to consider is if you can't physically cash your check, there is less risk
that you will take out more money than you need to have on hand and end up
Cut down on your discretionary expenses. This one tends to hurt people the
most but can have a huge impact on how much money you have available to
you to pay off outstanding debts. Do you really need to go out to eat every
Friday night? No. Instead of going out to eat and paying a high price tag at a
fancy restaurant, consider doing take out if you really don't want to cook or
purchase quick prepare meals. They are a lot cheaper and you will save a lot
of money over the course of the month just by cutting out that one thing. If
you shave off the amount of money you use for discretionary spending, you'll
be amazed at how much money you have left at the end of the month.
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Consider your living expenses. You may love the apartment that you're living
in because it is close to all the fun spots in town, but can you really afford it?
Make sure you aren't spending any more than 33% of your income on housing
costs. If you can't afford to live in that fancy apartment, consider moving to
Avoid taking out a loan to get out of debt. If your credit is bad, then chances
are the only loan you could afford is a consolidation loan. Consolidation loans
are just a way to combine all of your debt into one loan. While a consolidation
loan may seem attractive in some ways, unless you're actually changing your
spending habits, you'll fall back into the same trap. Plus, not all consolidation
loans are given at a low interest-rate. You may end up paying a higher
interest-rate that what you were paying for some of your credit cards.
Call your creditor to lower your interest-rate. This is one strategy that most
people don't even consider. However, it should be the first. Before you look
anywhere else, call your bank and see if you can have the interest rate
some fees and a higher interest rate as a penalty. Some lenders will consider
how you have paid over the last few months. If you have kept up-to-date with
your payment over the last few months, they may agree to lower your rate or
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they will give you a date that they will consider lowering it if you continue to
pay on time. This can make a huge difference over the course of paying off
your debt.
Be a bargain shopper. Have you ever seen someone who was walking around
with an expensive pair of shoes or designer clothes and wondered how they
can afford those things on their salary? They may not make a fortune, but
they may be a savvy shopper. To get the bargains you need to hunt out the
deals. Instead of paying full price for an item, shop around on the Internet to
see if you can find the same item at a lower price. Consider asking yourself if
you'd be just as happy with last year's handbag at a discount as you would if
you paid full price for this year's handbag? When you're trying to get out of
debt, and want to still enjoy some of the things you used to, being a bargain
Make more money. Most people get into debt because they're spending
beyond their means. If you don't want to make drastic lifestyle changes,
increase your cash flow. More money coming in doesn't give you a license to
spend more. It will give you more cash on hand to pay off your debt.
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Remember, you didn't get into debt overnight. You won't get out of debt
overnight. But if you follow these strategies consistently, you will get out of debt
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Establishing a Working Budget for Yourself
Most people have found themselves overextended because they don't have a
clear picture of how their money is being spent. Every time you go to a store, money
flies out of your wallet without you having any kind of checks and balances as to how
Maybe you do very well keeping your spending at stores in check. But perhaps
you are surfing the web and using your credit cards to pay for purchases without
keeping track of how much you are spending. When that bill or bills come in the
mail, you suddenly get sticker shock and scratch your head wondering how you spent
It's a common tale and one that gets a lot of people in trouble. Applying for
many credit cards, and then using all of them when one gets maxed out, purchasing
every service available on cable, buying the fancy sports car with the convertible top,
etc., is only okay if you have the ability to pay for it all at the end of the month. If
you don't know how much are spending, then you don't know if what you are
That brings us to the dreaded "B" word. Budget. Let's face it, part of the fun
of spending is doing it with wild abandon. Very few people can enjoy those high
moments of spending without crashing down at the end of the month when they
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realize that the bills they have to pay are far higher than the amount of money they
This is where the charging cycle becomes dangerous. To counter the need to
spend, many people turn to their credit cards with the idea that they can always be
paid off later. After all, that is the principle of using credit cards.
However, even with your credit cards, paying a minimum balance, which many
people who have credit problems do, only puts you further into debt. Let's take a
look at a simple purchase of a television set costing $300. Most people would look at
that $300 TV and not bat an eye at putting it on their charge card. If you have the
ability to pay off that TV in one or two pay cycles, then there is no problem.
However if you don't, that $300 TV will end up costing you a whole lot more.
Let's look at the actual numbers. If you purchase that TV with cash you have
in the bank, the total cost of the TV is $300 plus tax. For the sake of this example I
will use a 5% sales tax. So the total cost of the television is $315.
Now, if you put that television on your credit card, which has an interest rate
of 19.9%, and pay it off in full in two pay periods, the total cost of the television set
is $322.86. If you put that television on your credit card and pay just the minimum
payment each month, it will take you nearly 3 years to pay it off at a price tag of
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$460. Even if you pay more than the minimum, say $30 per month, it will still take
you 12 months to pay off the television and it will cost you $360.00.
Remember, your payment on your credit card will not be fixed as you will
probably be charging other items throughout the year as well, putting yourself in
further debt.
Establishing a workable budget can help you keep your finances on track and
prevent you from having to overpay for items that you want to purchase. In the last
chapter I talked about ways to decrease your debt. In this chapter I'll talk about
ways that you can establish a working budget that will give you some wiggle room to
make purchases with cash instead of automatically pulling out your credit card and
charging. And if you do charge, I'll show you how you can pay off your charge cards
quickly so that you don't end up paying more interested on item than you need to.
If you don't know where your money is going, you can't plan ahead for
purchases. You can't rely on what your mother or brother or best friend does to stay
different. You may have expenses that someone else does not have. Where your
neighbor budgets $20 per week to spend on gas to get to and from work, your
budget may need to be $50 because you have an SUV and drive 30 miles each way
and she has a compact car and works right up the street from home.
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Your budget will consist of fixed items as well as non-fixed items that need to
be paid each month. A fixed item is something that is paid each month and the
payment remains the same. An example of a fixed item would be rent, or a car
payment. A non-fixed item would be something like a utility bill or paying a co-pay
Let's start with the fixed items. If it helps, you can use the budget chart
located in Appendix C at the back of this e-book. Make a list of every bill that you
pay each month that never changes and enter the amount you pay. (Do not include
your credit cards in this list. Credit cards or revolving debt will have its own list.)
Then make a list of all the things that you pay every month that are not fixed.
You want to include your grocery bill, utilities, and any bill that you periodically pay
There are ways to make some non-fixed items, like utility bills, a fixed item.
Depending on where you are living in the country, you may have fluctuations
throughout the year that will determine how much you pay each month for your
utilities. If you live in an area with harsh winters, you may have a high utility bill
during the winter months but not in the summer months. If so, figure out how much
it will cost for the full year and then divide that amount by 12.
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Or, if you go visit a doctor every two or three month and are responsible for
paying a co-pay for your doctor's visit, include the total amount that you pay per
year divided by 12. Put that number in the monthly column. If you pay your car
insurance in six installments, take the amount you pay per year and divided by 12.
Once you have all of your monthly obligations listed in either the fixed or non-
fixed columns, take any credit cards you have and choose the one with the best
interest and a moderate credit limit and list that in a column all by itself.
Remember, these credit cards should be all paid off after using the
strategies we talked about in the last chapter. While you can certainly use this
budget model to get yourself out of debt, the goal once you are out of debt is to use
Take the rest of the credit cards with zero balances and put them away where
you can't get at them when you are shopping. Do not use them or cancel them.
To keep your credit in good standing you need to show lenders that your debt
to owe ratio is good. This means that the amount of credit available to you is at
least 50% higher than what you owe. The lower the amount that you owe, the more
appealing you look to a lender when you apply for a major loan. To achieve this, you
must be disciplined with your spending. Make sure that if you have to make a
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purchase with a credit card, that you are only using one and that you pay it off
quickly.
After you have all your monthly expenses laid out for you in a list, and you
have tabulated your monthly income from all sources, enter all the data into the
budget chart located in Appendix C. This chart will help you get a snapshot view of
In the first column, you want to list what your actual income is using your base
pay. There may be times when you might work overtime or receive money from
another source. That extra money is not going to be part of your budget unless it is
money that you receive on a consistent basis. If you normally work five hours
overtime every week, you can include that in the budget. However, if you only work
overtime every other week or a different number of hours each week, do not include
Continue entering in all the fixed item expenses and the average per month for
the non-fixed expenses until you have completed the column. You'll notice that there
is a section toward the bottom of the budget chart for investments and savings. You
may not have been able to save in the past, but we are going to include that in your
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Because you so diligently worked at reducing your debt by using the strategies
in the last chapter you should notice that your income for the month is now higher
than your debt for the month. Using a calculator, figure out how much money you
have left at the end of the month after you have taken into consideration your fixed
and non-fixed bills. Remember, we haven't added in "extras" at this point. We will
do that next.
To bring in cash flow or extra money at the end of the month, you need to be
aware of all the extras you spend throughout the month. These extras will be things
like entertainment, such as going out to the movies or to dinner. It'll also be things
Obviously there are times when you need to buy new clothes for work or to
get a haircut. But when you're budgeting, you need to make a decision as to
whether or not you can really afford a $90 pair of jeans or if you can live with a $25
pair of jeans. You also need to decide if going out to dinner every Friday night or
making a nice meal at home is a better choice for your budget. Oh, and those
highlights you wanted to have put in your hair. Are they really worth it? You may be
just as happy with the professional cut and color as you would if you were to have
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Keep in mind that there is no right or wrong answer when you're taking a hard
look at your expenses for all these extras. But they will impact your goals. If you
choose to purchase the $25 pair of jeans and put the extra $65 you save in the bank,
you will be in a better position to make a larger purchase down the road without
That is our goal. Before now, you may have been living week to week on
your paycheck, borrowing from Paul to pay Peter, or so the saying goes. But you
won't be doing that anymore. To improve your credit and to stay out of debt you
need to establish a nest egg for yourself for those times when you do need to make a
major purchase.
I'm not just talking about buying a television set, as I illustrated in the prior
example. I'm talking about major expenses like when the brakes go on your car or
the furnace in your house suddenly needs to be fixed. Expenses like these that are
not part of your daily living expenses can end up crippling you financially if you have
To plan for these types of the expenses, you need to put aside a certain
amount of money in a miscellaneous fund. You won't use the miscellaneous fund
every month. But if you plan for it correctly by putting aside a small amount, when
you do suddenly have a major car or house repair, you will have some cash on hand
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to help with the expenses. You will also have planned for additional money every
month to put on a credit card if you do need to make a credit card purchase to cover
the repair.
Once you have established your entire budget, you need to stick to it. I can't
stress that enough. If you don't have enough money in your budget to stop at the
donut shop for coffee every morning before work, don't do it. Instead, try
purchasing a travel mug and making a little extra coffee in the morning to take with
you to work. It will cost a whole lot less and it won't eat into your budget. Small
deviations from your budget, if done often enough, can make a big difference when
As you receive your income and pay for your expenses each month, log them
into your budget planner. The first column will remain the same each month so you
can fill that out and make copies of it for the future. The second column is where
you will enter the actual figures for each month. Make sure you also enter the
difference between what you budgeted and what was actually spent.
If you have a financial software program, you can use that instead of the chart
in the back. The choice is yours. Some people like using a paper and pencil, and
some people are computer savvy. It doesn't matter either way as long as you take
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At the end of the month take a look at the last column which is marked
"difference". You'll want to have more plusses than minuses in that column. In fact,
if you've figured your budget correctly, it should be all plusses. You have reason to
cheer if it is.
Setting Goals
You should be thrilled to see extra money at the end of the month after you've
paid all your bills. But your work doesn't stop there. To give yourself a good nest
egg for the future, you need to consider investing in a retirement account, CD
program, savings account or in other investments that will make your money work
for you.
Instead of letting all that extra money sit in your account, establish a goal to
investment account. It is much easier to work these things into your monthly budget
than it is to suddenly come up with $2000 for a major repair when something goes
Once you have established how much you can put into these accounts, make
sure you do it. To avoid the temptation to take that money out and use it, pay
yourself first before you pay any of your other creditors. Remember, you have
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worked towards getting yourself out of debt. Now you want to work towards building
your net worth and establishing some security for the future.
The best time to establish these funds are when you are in your early 20s.
Financial models show that when a person right out of college starts investing in
savings and other investments, they have the ability to create incredible wealth.
Don't despair if you're in your late 40s and you haven't spent the last 20 years
saving. There are many people who don't even begin saving until later in life, and
while you do need to be more aggressive, it doesn't mean you can't achieve your
financial goals.
One thing is for certain. If you don't start, you won't reap the benefits. You'll
find that whatever money you are putting away is money that you don't miss. In the
long run, you'll be glad that you took the steps to save for the future.
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Establishing a New Credit Direction:
Goals for the Future
Congratulations. Not only have you reduced your debt and repaired your
credit, you have established yourself as credit worthy in the financial community. If
you're not quite there, that's okay. Using these strategies you can stay on the right
path to keeping your newfound credit rating great and further repair a poor credit
history.
Too often, someone who has struggled with their debt so that it has affected
their credit rating in a negative way ends up falling back into old habits that lead to
bringing them right back to where they started. With bad debts and poor credit. You
It may be the dreaded "B" word that everyone hates, but establishing a
workable budget and sticking to it is the best way to keep you from slipping back into
old habits. After all, if those old habits were so great you would not have gotten into
You may be thinking to yourself that you have all this extra money now that
you've paid down all your debts. That may be so, but that doesn't mean that you
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Instead of going out on a shopping spree every week, work flexible spending
into your budget. This flexible spending can be used in any way you choose. If you
want to allot $50 a week so that you have the freedom to buy that new dress or new
pair of shoes, that is fine. As long as you don't go over the amount that you have
allotted for the week, you won't run into trouble. You can even skip a week and save
that money for the next week so you have more to spend when you do go shopping.
Resist the urge to make these purchases on a credit card. If you have the
money in the bank to purchase with cash, do it. Unless you know for sure that you
can put a purchase on the credit card and pay it in full at the end of the month,
Wait a Day
that we make because we just happened to "see" them when we are out shopping for
something else.
You know what they are. They are usually stacked up along the aisles near
the cash register. When lines are long, you have nothing better to do than look at
the magazine's or books or little electronics that are nice, but that you don't
necessarily need.
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While it might be hard to resist dropping a small $.99 candy bar into your
shopping cart because you know it won't make that big a difference, buying a new
$100 coffee maker because you just happened to see it may blow your budget. The
best thing to do is to wait a day so that you can decide whether you really need this
Chances are, you probably won't make a special trip just to buy this
coffeemaker and you'll realize that you probably don't need it. But if you do, you can
always go back to the store and purchase it after you've had a little bit of time to
think about whether that $100 purchase will impact your budget. .
Always remember that you are in charge of your finances. You decide whether
or not you need to purchase something just like you can decide whether or not you
For instance, if you see a widescreen television that you know would look
awesome in your living room, but you don't have the money in your budget to buy it,
you are less likely to take it home anyway when you do not have a credit card that
you can simply pull out of your wallet and hand the cashier.
By leaving your credit cards at home and only taking them out when you know
that you need to make a large purchase for a specific reason, you're less likely to use
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your credit cards impulsively for things that you don't really need. This will ensure
that you're thinking about your purchases and not regretting them after you make
them.
Let's face it, even if you don't regret buying that awesome widescreen TV that
you and your friends love to enjoy when you're watching Monday Night Football, you
may be living with the decision of charging it for a long time to come if you don't
have the money to pay for and it eats into your budget. So keep the credit cards at
home and in a safe place. Only take them out when you have thought about your
One of the reasons people run into trouble with their bills is because they find
it daunting to sit down with their checkbook and write them out. There are 101
excuses why they put off their bills until tomorrow night. Maybe you lost the
envelope with the address. Maybe you ran out of stamps. Maybe your favorite blue
emergency or as ridiculous as you can find your calculator. Don't allow this to
happen to you. One night turns into two nights and before you know it, your bills are
late.
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While you can't help being called away on an emergency every now and then,
you can fight off the crazy excuses we sometimes use to get out of doing our bills.
One of the ways that you can take away the stress involved in doing your monthly
Online banking accounts allow you to not only view a history of your
transactions with the bank to date, but it also allows you to set up online bill
payment. If your bank does not have this feature, you may want to consider finding
◊ Instead of handwriting out every check, you will simply be able to click
on a bill, and insert the dollar amount and date that it will be paid. You
can preset bills to be sent out on a recurring basis for things like your
bills that have different amounts due or for bills that are not paid on a
◊ You can write out your bills for the entire month in a matter of minutes
rather than hours. For instance, if you have $2000 worth of payments
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to consistently make every month, you can set them up to be paid out
on the date you want and then forget about them. As long as you
leave enough time for the payment to be processed with the bank, your
◊ You can make electronic payments without additional fees. How many
times have you forgotten about a bill only to have to call up the 800-
number, pay the bill over the phone and be assessed a fee, just so your
payment will not be late? With online banking you'll know which bills
your bank can pay electronically, which will give you a direct transfer
from your bank account to your creditor. Your bank can still make
instance your doctor's office. You will need to make sure you post the
bill to be paid within the allotted time the bank gives you to make sure
that it gets sent out in time. Many monthly bills, such as your utility
so that you can transfer money as you need it. If for some reason your
checking account runs low and you think you might bounce a check,
you can go online on any computer and transfer funds so that you don't
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bounce a check. The bank does not need to be open for you to do this.
This is especially convenient for people who can't get to the bank
As you can see, the benefits of having online banking are many.
Direct Deposit
If your employer gives you the option of having your paycheck automatically
deposited into your checking account, make sure you sign up for this benefit. A lot of
people put off making payments because they can't get to the bank to make a
deposit. They then want their check to clear before they send out a payment for a
When you have your paycheck automatically deposited into your checking
account you'll know that on that day you can set your payments to automatically go
out. If for some reason you don't have enough money to make a payment, you can
adjust the amount of bills that are going out on that day based on the amount of
This gives you a safeguard against bouncing a check while keeping you on
track with your bills. It also keeps you from spending portions of your paycheck that
are slated to be used to pay for bills. If the transactions are all done on the same
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day, you know that what is left over is the money that you can spend on other
things.
When you can see exactly how you are spending your money, you are less
likely to increase your debt and spend in a way that will affect your credit negatively.
There are many financial software programs available that can help you keep track of
your spending and even help you see exactly how you're spending your money.
You don't need to spend a lot of money on this software. Buy only what you
need. Some software programs are included when you buy a computer. Check to
see if your computer already has a financial software program like Microsoft Money
or Quicken. If not, don't feel like you need to buy the most expensive one with all
the bells and whistles for a home business. You can purchase a basic budgeting
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Appendix A: Forms and Letters
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Remove Inquiry– Creditor– Example#1
3/12/2003
According to my most recent credit report, your company is currently reporting to the
three credit bureaus that I applied for credit with your organization. I did not granting
you authorization to review my credit report.
The Fair Credit Reporting Act requires that a creditor be able to verify the written
authorization of the consumer giving the creditor permission to review their credit. If you
can provide a copy of a credit application authorizing the disclosure of my credit files with
my signature, I will accept the inquiry. If a signed authorization cannot be found please
remove the inquiry from the three main credit bureaus.
The presence of this inquiry is adversely affecting my credit report and is impeding my
ability to obtain necessary credit. Time is of the essence so I would greatly appreciate a
response from you within thirty (30) days.
Please mail me the copy of the signed application or a letter indicating your intention to
delete the inquiry.
Thank you,
<Your Name
Here> <Your SSN
Here>
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Dispute Items – Credit Bureau – Example #1
Here> Date
Dear Sir/Madam:
I am writing to dispute the validity of the above referenced item pursuant to the Fair
Credit Reporting Act. The Fair Credit Reporting Act requires you to verify the validity of
the item within 30 days. If the validity can not be verified, you are obligated by law to
remove the item.
In the event that you can not verify the item pursuant to the Fair Credit Reporting Act, and
you continue to list the disputed item on my credit report I will find it necessary to sue you
for actual damages and declaratory relief under the Fair Credit Reporting Act. Because the
Fair Credit Reporting Act provides concurrent jurisdiction in federal and state courts, I
shall elect to use the <insert jurisdiction in which you reside, e.g. San Diego County
(OR) Superior Court> to bring appropriate action against you.
While I prefer not to litigate, I will use the courts as needed to enforce my rights under the
Fair Credit Reporting Act.
matter. Sincerely,
Signature
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<Your Name
Here> <Your SSN
Here>
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Dispute Item- Creditor or Credit Bureau - Example#2
Date
Dear Sir/Madam:
This letter is a formal complaint that you are reporting inaccurate and
incomplete credit information.
I am distressed that you have included the information below in my credit profıle and
that you have failed to maintain reasonable procedures in your operations to assure
maximum possible accuracy in the credit reports you publish.
Credit reporting laws ensure that bureaus report only 100% accurate credit
information. Every step must be taken to assure the information reported is
completely accurate and correct.
The listed item is entirely inaccurate and incomplete, and as such represents a very
serıous error in your reporting. Please delete this misleading information and supply a
corrected credit profıle to all creditors who have received a copy within the last
six months, or the last two years for employment purposes.
Additionally, please provide the name, address, and telephone number of each credit
grantor or other subscriber.
Under federal law, you have thirty (30) days to complete your re-investigation. Be
advised that the description of the procedure used to determine the accuracy and
completeness of the information is hereby requested as well, to be provided within
fıfteen (15) days of the completion of your re-investigation.
Sincerely,
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Signature
<Your Name
Here> <Your
SSN Here>
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Validate Debt Item- Collector - Temporarily Stops Collection by
Law - Example#1
<Your Name and Address Here>
Date
Dear Sir/Madam:
Thank you for your recent ınquiry. This is not a refusal to pay, but a notice that
your claim is being disputed. This is a request for validation made pursuant to the
Fair Debt Collection Practices Act. Please complete and return the attached
disclosure request form.
Be advised that I am not requesting "verifıcation" that you have my mailing address, I
am requesting a "validation;" that is, competent evidence that I have some contractual
obligation to pay you.
You should also be aware that sending unsubstantiated demands for payment
through the United States Mail System might constitute mail fraud under federal
and state law. You may wish to consult with a competent legal advisor before
your next communication with me.
Your failure to satisfy this request within the requirements of the Fair Debt
Collection Practices Act will be construed as your absolute waiver of any and all
claims against me, and your tacit agreement to compensate me for costs and
attorney fees.
Sincerely,
Signature
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<Your Name
Here> <Your
SSN Here>
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Validate Debt Item– Creditor or Credit Bureau – Followup 30 days -
Example#1
Here> Date
This letter is formal notice that you have failed to respond in a timely manner to my
dispute letter of <insert date>, deposited by registered mail with the U.S. Postal Service
on that date.
Federal law requires you to respond within thirty (30) days, yet you have failed to
respond. Failure to comply with these federal regulations by credit reporting agencies are
investigated by the Federal Trade Commission (see 15 USC 41, et seq.). I am maintaining a
careful record of my communications with you for the purpose of filing a complaint with the
FTC should you continue in your non-compliance. I further remind you that, as in Wenger
v. Trans Union Corp., No. 95-6445 (C.D.Cal. Nov. 14, 1995), you may be liable for your
willful non-compliance.
Be aware that I am making a final goodwill attempt to have you clear up this matter. You
have 15 days to cure.
For your benefit, and as a gesture of my goodwill, I will restate my dispute. The following
information needs to be verified and, following failure to verify, deleted from the report as
soon as possible:
The listed item is entirely inaccurate and incomplete, and represents a very serious error in
your reporting. Please delete this misleading information and supply a corrected credit
profile to all creditors who have received a copy within the last six months, or the last two
years for employment purposes.
Additionally, please provide the name, address, and telephone number of each credit
grantor or other subscriber.
Under federal law you had thirty (30) days to complete your re-investigation, yet you
have failed to respond. Do not delay any further.
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Be advised that the description of the procedure used to determine the accuracy and
completeness of the information is hereby requested as well, to be provided within
fifteen (15) days of the completion of your re-investigation.
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Sincerely,
Signature
Your Name and Address Here
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Validate Debt Item– Creditor or Credit Bureau – Followup after 60 days
Example#1
Here> Date
As I have not heard back from you in over 60 days regarding my notice of dispute dated
<insert date>, and you have not supplied the demanded proof of the alleged debt, under
the doctrine of estoppel by silence, Engelhardt v Gravens (Mo) 281 SW 715, 719, I
may presume that no proof of the alleged debt, nor therefore any such debt, in fact
exists.
In a good faith effort to resolve this matter amicably, I restate my demand for proof of
the debt, specifically the alleged contract or other instrument bearing my signature, as well
as proof of your authority in this matter. Absent such proof, you must terminate this
collection action and correct any erroneous reports of this debt as mine.
For the record, I state again that as I have no account with you, nor am I your customer,
nor have I entered into a contract with you, I must ask for the following information:
1. Please evidence your authorization under 15 USC 1692 (e) and 15 USC 1692 (f)
in this alleged matter.
2. What is your authorization of law for your collection of information?
3. What is your authorization of law for your collection of this alleged debt?
4. Please evidence your authorization to do business or operate in the state of Florida.
5. Please evidence proof of the alleged debt, including specifically the alleged
contract or
other instrument bearing my signature.
You have fifteen (15) days from receipt of this notice to respond. Your failure to respond,
on point, in writing, hand signed, and in a timely manner, will work as a waiver to any and
all of your claims in this matter, and will entitle me to presume that you sent your
letter(s) in error, and that this matter is permanently closed.
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Your continued silence is unacceptable. Either provide the proof or correct the record to
remove the invalid debt from my credit files with the three primary credit-reporting
agencies. You are
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currently in violation of the Fair Credit Reporting Act and the Fair Debt Collection Act.
Failure to respond within 15 days of receipt of this registered letter will result in a small
claims action against your company. I will be seeking $5,000 in damages for the
following:
1. Defamation
2. Negligent Enablement of Identity
Fraud 3. Violation of the Fair Credit
Reporting Act
After obtaining the judgment against your company, I will obtain a Writ of Execution
from the Sheriff’s office in your county and I will begin the process of attaching property
or funds to satisfy the judgment.
For the purposes of 15 USC 1692 et seq., this Notice has the same effect as a dispute to
the validity of the alleged debt and a dispute to the validity of your claims. This Notice is
an attempt to correct your records, and any information received from you will be collected
as evidence should any further action be necessary. This is a request for information only,
and is not a statement, election, or waiver of status.
I affirm under penalty of perjury under the Laws of the Land for the United States of
America, that the foregoing is true and correct, to the best of my knowledge and belief.
Sincerely,
Signature
<Your Name Here>
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D i s p u t e I t e m " N o t M i n e " - Example #1
Here> Date
Company
I have recently received a copy of my credit report. The Equifax report had an
account listed from your company as a credit card. I disputed the account with the
credit bureau as "not mine" but it recently came back as verifıed.
I am writing this letter to you in an effort to get this removed. Please delete your
information from my credit reports. I have never had an account with your
company. If someone has opened an account in my name, please close it
immediately before further harm is done.
I am requesting that you notify all of credit bureaus that this account is "disputed"
or that you delete this account until this matter is resolved. This is required by the
Fair Credit Reporting Act.
If there is any paperwork that I need to sign to confirm that this account is not
mine, please send me the required documents.
This is a written dispute of the this account per the Fair Credit Reporting Act, the
Fair Debt Collection Practices Act and the Fair Credit Billing Act. Please be aware
that I am exercising all of my rights per these laws and all other applicable laws
protecting me.
Sincerely,
Signature
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<Your Name
Here> <Your SSN
Here>
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Re q ue s t to De s c ri be I n v e s ti ga ti o n Pro c e d ure s- Cr e di t
B ure a u - E x am p l e # 1
Here> Date
Dear Sir/Madam:
This letter is a formal request for the description of the procedures used to determine
the accuracy and completeness of the disputed information, including the business
name, address, and telephone number of any furnisher of information contacted in
connection with this reinvestigation.
For your benefıt, and as a gesture of my goodwill, I will restate the relevant
As already stated, the listed item is inaccurate and incomplete, and is a very
serious error in reporting. Please supply a corrected credit profıle to all creditors
who have received a copy within the last 6 months, or the last 2 years for
employment purposes.
Additionally, please provide the name, address, and telephone number of each credit
grantor or other subscriber.
Sincerely,
Signature
<Your Name and Address
Here> Your SSN
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Validate Debt Item- Creditor or Credit Bureau - Example#1
Date
Dear Sir/Madam:
This letter is a formal complaint that you are reporting inaccurate and
incomplete credit information.
I am distressed that you have included the information below in my credit profıle and
that you have failed to maintain reasonable procedures in your operations to assure
maximum possible accuracy in the credit reports you publish.
Credit reporting laws ensure that bureaus report only 100% accurate credit
information. Every step must be taken to assure the information reported is
completely accurate and correct.
The listed item is entirely inaccurate and incomplete, and as such represents a very
serious error in your reporting. Please delete this misleading information and supply a
corrected credit profıle to all creditors who have received a copy within the last
six months, or the last two years for employment purposes.
Additionally, please provide the name, address, and telephone number of each credit
grantor or other subscriber.
Under federal law, you have thirty (30) days to complete your re-investigation. Be
advised that the description of the procedure used to determine the accuracy and
completeness of the information is hereby requested as well, to be provided within
fıfteen (15) days of the completion of your re-investigation.
Sincerely,
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Signature
<Your Name
Here> <Your
SSN>
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Validate Debt Item– Creditor or Credit Bureau – Follow up after 60 days-
-Example#1
Here> Date
As I have not heard back from you in over 60 days regarding my notice of dispute dated
<insert date>, and you have not supplied the demanded proof of the alleged debt, under
the doctrine of estoppel by silence, Engelhardt v Gravens (Mo) 281 SW 715, 719, I
may presume that no proof of the alleged debt, nor therefore any such debt, in fact
exists.
In a good faith effort to resolve this matter amicably, I restate my demand for proof of
the debt, specifically the alleged contract or other instrument bearing my signature, as well
as proof of your authority in this matter. Absent such proof, you must terminate this
collection action and correct any erroneous reports of this debt as mine.
For the record, I state again that as I have no account with you, nor am I your customer,
nor have I entered into a contract with you, I must ask for the following information:
1. Please evidence your authorization under 15 USC 1692 (e) and 15 USC 1692 (f)
in this alleged matter.
2. What is your authorization of law for your collection of information?
3. What is your authorization of law for your collection of this alleged debt?
4. Please evidence your authorization to do business or operate in the state of Florida.
5. Please evidence proof of the alleged debt, including specifically the alleged
contract or
other instrument bearing my signature.
You have fifteen (15) days from receipt of this notice to respond. Your failure to respond,
on point, in writing, hand signed, and in a timely manner, will work as a waiver to any and
all of your claims in this matter, and will entitle me to presume that you sent your
letter(s) in error, and that this matter is permanently closed.
Your continued silence is unacceptable. Either provide the proof or correct the record to
remove the invalid debt from my credit files with the three primary credit-reporting
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agencies. You are currently in violation of the Fair Credit Reporting Act and the Fair Debt
Collection Act.
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Failure to respond within 15 days of receipt of this registered letter will result in a small
claims action against your company. I will be seeking $5,000 in damages for the
following:
1. Defamation
2. Negligent Enablement of Identity
Fraud 3. Violation of the Fair Credit
Reporting Act
After obtaining the judgment against your company, I will obtain a Writ of Execution
from the Sheriff’s office in your county and I will begin the process of attaching property
or funds to satisfy the judgment.
For the purposes of 15 USC 1692 et seq., this Notice has the same effect as a dispute to
the validity of the alleged debt and a dispute to the validity of your claims. This Notice is
an attempt to correct your records, and any information received from you will be collected
as evidence should any further action be necessary. This is a request for information only,
and is not a statement, election, or waiver of status.
I affirm under penalty of perjury under the Laws of the Land for the United States of
America, that the foregoing is true and correct, to the best of my knowledge and belief.
Sincerely,
Signature
<Your Name and Address Here>
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Dispute Items – Credit Bureau – Reader Submitted Example#1
Here>
I recently purchased a credit report from you that appears to have some serious errors. I
know that I haven’t always been perfectly on-time with my bills, but I also know that you
have some serious mistakes that make me look much worse than I actually am.
For one thing, you seem to have listed several things that just shouldn’t go on my
report. These are highlighted on my report (attached) in yellow highlighter.
Also, I noticed that you show some late payments that are wrong, based on my
recollection. Please correct the following:
#264513456 Gardener
Finance #23456165
I appreciate your attention to this. Heaven knows, my own, real credit mistakes are
bad enough. I don’t need any mistakes making it even harder.
Please get back with me very soon to confirm that you have deleted the listings
noted (or corrected the erroneous lates.)
Regards,
JohnDoe
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555-345-
4444
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Dispute Items – Credit Bureau – Reader Submitted Example#2
<Your Name and Address
I am very upset over the credit report I recently received! This is totally out of control. I
am amazed that the government allows you to make such obvious errors that damage
people so badly. I am willing to do whatever it takes to make you responsible for poor
reporting practices if you do not respond quickly and accurately to this letter.
I don’t know where you got the following accounts. They shouldn’t even be appearing
on my file, from what I know (and I keep good track of my bills!) GMC #256465121,
USWest #23151421, Acme Collections #25412345345122, and Utopia Funding
#2675176542.
Also, I noticed on some of the accounts that DO belong to me that you have some
very questionable information. I’ve looked back on my own records and I can’t
substantiate a number of your entries. In particular, the late notations on the
following appear to be downright wrong: Cobble Bank #52346, First Federal #2368
and MBNA Visa #4447826782094765. Please check it out and remove those late
notes, as well.
Thank you for your attention. I apologize for being so angry. These oversights on your
part are causing me a lot of trouble financially.
Thank you,
John Doe
000-00-0000
123 Main St.
Anytown, MT
55555
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Dispute Items – Credit Bureau – Reader Submitted Example#3
<Your Name and Address
This letter is a formal complaint that you are reporting inaccurate and incomplete
credit information on my Credit Report.
I understand that mistakes happen but your inaccurate information could cost me in
higher interest rates and I have enough expenses as it is.
Can you please investigate the following information and either remove it or at the
least send me the information that you used to add it to my report.
John Doe
000-00-0000
123 Main St.
Anytown,MT
55555
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Dispute Items – Credit Bureau – Reader Submitted Example#4
3/12/2003
Your company is currently reporting a negative listing to the three major credit bureaus
(Experian, Trans Union, and Equifax) regarding the above referenced account. Based on
my recollection and my records, I can find no reason for you reporting such a history. If
you'll review your records I think that you will find your reported notations are
inaccurate.
The erroneous status of your credit reporting agency records is unacceptable and is
preventing me from obtaining necessary financing. Pursuant to Title 15, Section 1666 of
the United States Code, I formally request the following documentary evidence pertaining
to my account:
1. A copy of the original credit application showing the terms of the agreement.
2. A summary of all account activities, including all payments made, late charges,
interest, date of payments received, date of payments posted, charges made, and
date of charges posted.
4. Copies of all charge slips, invoices, promissory notes, and all other documents
proving indebtedness.
This information and documentation is critical and time is of the essence. Within less
than thirty (30) days, I will be damaged partially because of the discrepancy with your
reported records. The above noted code requires your response within thirty (30) days.
Your prompt attention will be greatly appreciated. I hereby request that your response
be mailed to the address listed below.
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If you find that your information and documentation does not support the negative history
reported to the three credit bureaus, I invite you to submit a completed Universal Data
Form to said bureaus in order to remove the negative notations. Upon removal of the
negative
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notations, I agree to hold your company harmless from any and all inconvenience
and/or damage related thereto.
Sincerely,
Joe Doe
123 Main St.
Anytown, USA
55555
SSN: 000-00-0000
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Intention to File Complaint with FTC– Credit Bureau – Example#1
Date
Dear Sir/Madam:
This letter shall serve as formal notice of my intent to file a complaint with the FTC, due to
your blatant and objectionable disregard of the law.
As indicated by the attached copies of letters and mailing receipts, you have received and
accepted through registered mail my dispute letter dated <insert date>, as well as my
followup letter dated <insert date>. To date you have not done your duty as mandated by
law. Your non-compliance with federal law is unacceptable, your disregard for it
contemptible. Rest assured I shall hold you accountable.
Federal law requires you to respond within 30 days, yet you have failed to respond.
Failure to comply with these federal regulations by credit reporting agencies are
investigated by the Federal Trade Commission (see 15 USC 41, et seq.). I am maintaining
a careful record of my communications with you on this matter, for the purpose of filing a
complaint with the FTC should you continue in your non-compliance. I further remind you
that, as in Wenger v. Trans Union Corp., No. 95-6445 (C.D.Cal. Nov. 14, 1995), you may
be liable for your willful noncompliance.
For the record, the following information is being erroneously included on my credit report,
as I have advised you on two separate occasions, more than 75 days and again 40 days
ago:
If you do not immediately remove this inaccurate and incomplete information, I will file a
formal complaint with the FTC. Should you continue to operate with complete disregard
for the law, I intend to seek redress in civil action for recovery of damages, costs, and
attorneys fees. For this purpose I am carefully documenting these events, including the
lack of response REQUIRED under law from you.
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You are further directed to supply a corrected credit profile to all creditors who have
received a
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copy within the last 6 months, or the last 2 years for employment purposes.
Additionally, please provide the name, address, and telephone number of each credit
grantor or other subscriber.
Under federal law, you had 30 days to complete your re-investigation, yet you have
failed to respond. Further delays are inexcusable.
Be advised that the description of the procedure used to determine the accuracy and
completeness of the information is hereby requested as well, to be provided within 15
days of the completion of your re-investigation.
Sincerely,
Signature
<Your Name and Address
Here> <Your SSN>
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Intention to File a Complaint with the FTC- Follow up after 30 days
- Example#1
Here> Date
This letter is formal notice that you have failed to respond in a timely manner to my
dispute letter of <insert date>, deposited by registered mail with the U.S. Postal
Service on that date.
Federal law requires you to respond within thirty (30) days, yet you have failed to
respond. Failure to comply with these federal regulations by credit reporting agencies
are investigated by the Federal Trade Commission (see 15 USC 41, et seq.). I am
maintaining a careful record of my communications with you for the purpose of fıling a
complaint with the FTC should you continue in your non-compliance. I further remind
you that, as in Wenger v. Trans Union Corp., No. 95-6445 (C.D.CaI. Nov. 14, 1995),
you may be liable for your willful non-compliance.
Be aware that I am making a fınal goodwill attempt to have you clear up this
matter. You have 15 days to cure.
For your benefıt, and as a gesture of my goodwill, I will restate my dispute. The
following information needs to be verifıed and, following failure to verify, deleted from
the report as soon as possible:
The listed item is entirely inaccurate and incomplete, and represents a very serıous
error ın your reporting. Please delete this misleading information and supply a
corrected credit profıle to all creditors who have received a copy within the last six
months, or the last two years for employment purposes.
Additionally, please provide the name, address, and telephone number of each credit
grantor or other subscriber.
Under federal law you had thirty (30) days to complete your re-investigation, yet
you have failed to respond. Do not delay any further.
Be advised that the description of the procedure used to determine the accuracy and
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completeness of the information is hereby requested as well, to be provided within
fıfteen (15)
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days of the completion of your re-
investigation. Sincerely,
Signature
<Your Name
Here> <Your
SSN>
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Notice of Intent to File Complaint to FTC - Credit Bureau -
Followup after 60 days- Example#1
Date
Dear Sir/Madam:
This letter shall serve as formal Notice of my Intent to fıle a Complaint with
the FTC, due to your blatant disregard of the law.
As indicated by the attached copies of letters and mailing receipts, you have been
delivered by registered mail both a dispute letter, dated 2/10/1999, as well as a
follow-up letter, dated 3/20/1999. As of this moment, you have not done your duty
mandated under the law. Your inaction in this matter is inexcusable, and your
disregard for the law is contemptible. Rest assured, I will hold you to account.
As you are well aware, federal law requires you to respond within 30 days, yet you
have failed to respond. Failure to comply with these federal regulations by credit
reporting agencies are investigated by the Federal Trade Commission (see 15 USC 41,
et seq.). I am maintaining a careful record of my communications with you on this
matter, for the purpose of fıling a complaint with the FTC should you continue in
your non-compliance. I further remind you that, as in Wenger v. Trans Union
Corp., No. 95-6445 (C.D.CaI. Nov. 14, 1995), you may be liable for your willful
non-compliance.
For the record, the following information is being erroneously included on my credit
report, as I have advised you on two separate occasions, more than 75 days and
again 40 days ago:
If you do not immediately remove this inaccurate and incomplete information, I will
fıle a formal complaint with the FTC. Furthermore, I intend to seek redress in civil
action, for recover of both damages, costs, and attorneys fees, should you continue
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in your deliberate obstruction of the law. For this purpose, I am carefully
documenting these events, including the lack of response REQUIRED under law
from you.
You are further directed to supply a corrected credit profıle to all creditors who have
received a
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copy within the last 6 months, or the last 2 years for employment purposes.
Additionally, please provide the name, address, and telephone number of each
credit grantor or other subscriber.
Under federal law, you had 30 days to complete your re-investigation, yet you
have failed to respond. Your continued delays are inexcusable.
Be advised that the description of the procedure used to determine the accuracy
and completeness of the information is hereby requested as well, to be provided
within 15 days of the completion of your re-investigation.
Sincerely,
Signature
Your Name and Address Here
Your SSN
Reduce Your Debt and Improve Your Credit
Alabama
Attorney General
11 South Union Street
3rd Floor
Montgomery, AL 36103
Banking Authority
Superintendent of Banks
Center for Commerce
401 Adams Avenue, #680
Montgomery, AL 36130-1201
334-242-3452
www.legislature.state.al.us
Consumer Protection Agency
Office of the Attorney General
Consumer Affairs Section
11 South Union Street
3rd Floor
Montgomery, AL 36130
334-242-7335
www.ago.state.al.us
Alaska
Attorney General
State Capitol
P.O. Box 110300
Juneau, AK 99811-0300
Banking Authority
Director of Banking
Securities and Corporations
Department of Commerce
150 Third Street Room 217
Juneau, AK 99801
907-465-2521
www.dced.state.ak.us
97
Reduce Your Debt and Improve Your Credit
Arizona
Attorney General
1275 West Washington Street
Phoenix, AZ 85007
Banking Authority
Superintendent of Banks
Arizona State Banking Department
2910 North 44th Street
Suite 310
Phoenix, AZ 85018
602-255-4421
www.azbanking.com
Arkansas
Attorney General
Tower Building
323 Center Street
Suite 200
Little Rock, AR 72201-2610
98
Reduce Your Debt and Improve Your Credit
Banking Authority
Bank Commissioner
Arkansas State Bank Department
Sedgwick Center
400 Hardin Road
Little Rock, AR 72211
501-324-9019
www.state.ar.us/bank
Consumer Protection Agency
Consumer Protection Division
Office of the Attorney General
323 Center Street
Suite 200
Little Rock, AR 72201
501-682-2007
www.ag.state.ar.us
California
Attorney General
1515 K Street
Suite 511
Sacramento, CA 95814
Banking Authority
Commissioner
Department of Financial Institutions
State of California
111 Pine Street
Suite 1100
San Francisco, CA 94111-5613
415-263-8500
www.dfi.ca.gov
Consumer Protection Agency
Acting Chief
Bureau of Automotive Repair
California Department of Consumer Affairs
10240 Systems Parkway
Sacramento, CA 95827
916-255-4300
www.autorepair.ca.gov
Director
California Department of Consumer Affairs
400 R Street
Suite 3000
Sacramento, CA 95814
99
Reduce Your Debt and Improve Your Credit
916-445-1254
www.dca.ca.gov
Office of the Attorney General
Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550 916-322-3360
www.caag.state.ca.us
Colorado
Attorney General
Department of Law
1525 Sherman Street
5th Floor
Denver, CO 80203
Banking Authority
State Bank Commissioner
Department of Regulatory Agencies
Division of Banking
1560 Broadway
Suite 1175
Denver, CO 80202
303-894-7575
www.dora.state.co.us/banking
Consumer Protection Agency
Consumer Protection Division
Colorado Attorney General's Office
1525 Sherman Street
5th Floor
Denver, CO 80203-1760
303-866-5079
Connecticut
Attorney General
P.O. Box 120
Hartford, CT 06141-0120
Banking Authority
Banking Commissioner
Connecticut Department of Banking
260 Constitution Plaza
Hartford, CT 06103
860-240-8299
www.state.ct.us/dob
Delaware
Attorney General
Carvel State Office Building
820 North French Street
Wilmington, DE 19801
Banking Authority
State Bank Commissioner
555 East Loockerman Street
Suite 210
Dover, DE 19901
302-739-4235
www.state.de.us/bank
Consumer Protection Agency
Director
Consumer Protection Unit
Office of Attorney General
820 North French Street
5th Floor
Wilmington, DE 19801
302-577-8600
Director
Fraud and Consumer Protection Division
Office of the Attorney General
820 North French Street
5th Floor
Wilmington, DE 19801
302-577-8600
District of Columbia
Office of the Corporation Counsel
441 4th Street, NW
Suite 450-N
Washington, D.C. 20001
Banking Authority
Commissioner of
Banking and Financial Institutions
Office of Banking & Finance
1400 L Street, NW
101
Reduce Your Debt and Improve Your Credit
Florida
Attorney General
The Capitol, PL 01 Tallahassee, FL 32399-1050
Banking Authority
State Comptroller
Department of Banking and Finance
200 East Gaines Street
Tallahassee, FL 32399-3000
850-413-3100
www.dbf.state.fl.us
Consumer Protection Agency
Economic Crimes Division
Office of the Attorney General
HOSE 6th Street
Fort Lauderdale, FL 33301-5000
954-712-4600
Fax: 954-712-4706
wivw.myfloridalegal.com
102
Reduce Your Debt and Improve Your Credit
Georgia
Attorney General
40 Capitol Square SW
Atlanta, GA 30334-1300
Banking Authority
Legal 8c Consumer Affairs Specialist
State of Georgia
(Department of Banking and Finance)
2990 Brandywine Road
Suite 200
Atlanta, GA 30341-5565
770-986-1633
Consumer Protection Agency
Administrator
Governor's Office of Consumer Affairs
2 Martin Luther King, Jr. Drive
Suite 356
Atlanta, GA 30334-4600
404-656-3790
www2.state.ga.us/gaoca
Hawaii
Attorney General
425 Queen Street
Honolulu, HI 96813
Banking Authority
Commissioner
Financial Institutions
State of Hawaii
1010 Richards Street
Room 602A
Honolulu, HI 96813
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808-586-2820
Investigator
Office of Consumer Protection
Dept of Commerce and Consumer Affairs
1063 L Main Street
Suite C-216
Wailuku, HI 96793
808-984-8244
www.state.hi.us/dcca/
Idaho
Attorney General
P.O. Box 83720
Boise, ID 83720-0010
Banking Authority
Director
State of Idaho Department of Finance
700 West State Street
2nd Floor
Boise, ID 83702
208-332-8000
http://finance.idaho.gov
Consumer Protection Agency
Consumer Protection Unit
Idaho Attorney General's Office
700 West Jefferson Street
Boise, ID 83720-0010
104
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208-334-2424
www.state.id.us/ag
Illinois
Attorney General
J.R. Thompson Center
100 West Randolph St.
Chicago, IL 60601
Banking Authority
Commissioner of Banks and Real Estate
Illinois Office of Banks and Real Estate
310 South Michigan Avenue
Suite 2130
Chicago, IL 60604-4278
312-793-3000
www.idfpr.com
Illinois Office of Banks and Real Estate
Springfield Office
500 East Monroe Street
Springfield, IL 62701-1509
217-782-3000
www.idfpr.com
Indiana
Attorney General
302 West Washington Street
Indianapolis, IN 46204
Banking Authority
Director
Department of Financial Institutions
30 South Meridian Street
Suite 300
Indianapolis, IN 46204-2759
317-232-3955
www.in.gov/dfi
Consumer Protection Agency
Chief Counsel and Director
Consumer Protection Division
Office of the Attorney General
Indiana Government Center South
302 West Washington Street
5th Floor
Indianapolis, IN 46204
317-232-6201
www.in.gov/attorneygeneral
Iowa
Attorney General
1305 East Walnut Street
Des Moines, IA 50319
Banking Authority
Superintendent of Banking
Iowa Division of Banking
200 East Grand Avenue
Suite 300
Des Moines, IA 50309-1827
515-281-4014
www.idob.state.ia.us
Consumer Protection Agency Consumer
Protection Division Office of the Attorney
General Director of Consumer Protection Division
1305 East Walnut Street
Des Moines, IA 50319
515-281-5926
www.IowaAttorneyGeneral.org
Kansas
Attorney General
120 SW 10th Avenue
106
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2nd Floor
Topeka, KS 66612-1597
Banking Authority
State Bank Commissioner
Office of the State Bank Commissioner
700 Jackson Street
Suite 300
Topeka, KS 66603-3714
785-296-2266
www.osbckansas.org
Consumer Protection Agency
Consumer Protection Division
Office of the Attorney General
120 SW 10THAvenue 2ND Floor
Topeka, KS 66612-1597
785-296-3751
www.accesskansas.org/ksag
Kentucky
Attorney General
State Capitol
Suite 118
Frankfort, KY 40601-3449
Banking Authority
Commissioner
Department of Financial Institutions
1025 Capitol Center Drive
Suite 200
Frankfort, KY 40601
502-573-3390
www.dfi.state.ky.us
107
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Louisiana
Attorney General
Department of Justice
P.O. Box 94005
Baton Rouge, LA 70804
Banking Authority
Acting Commissioner
LA Office of Financial Institutions
P.O. Box 94095
Baton Rouge, LA 70804-9095
225-925-4660
www.ofi.state.la.us
Consumer Protection Agency
Chief
Consumer Protection Section
Office of the Attorney General
1885 North 3rdStreet
Baton Rouge, LA 70802
800-351-4889
www.ag.state.la.us
Maine
Attorney General
State House Station Augusta, ME 04333
Banking Authority
Superintendent of Banking 36 State House Station Augusta, ME
04333-0036 207-624-8570 www.mainebankingreg.org
Consumer Protection Agency
Director
Office of Consumer Credit Regulation
35 State House Station
Augusta, ME 04333-0035
207-624-8527
www.mainecreditreg.org
108
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Division Chief
Public Protection Division
Office of the Attorney General
6 State House Station
Augusta, ME 04333
207-626-8800
Maryland
Attorney General
200 Saint Paul Place
Baltimore, MD 21202
Banking Authority
Commissioner of Financial Regulation Division
500 North Calvert Street
Suite 402
Baltimore, MD 21202
410-230-6100
www.dllr.state.md.us/finance
Consumer Protection Agency
Chief
Consumer Protection Division
Office of the Attorney General
200 Saint Paul Place
Baltimore, MD 21202-2021
410-528-8662
www.oag.state.md.us/consumer
Manager
Business Licensing & Consumer Service
Motor Vehicle Administration
6601 Ritchie Highway, NE
Glen Burnie, MD 21062
410-768-7248
109
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Massachusetts
Attorney General
1 Ashburton Place
Boston, MA 02108-1698
Banking Authority
Commissioner of Banks
MA Division of Banks
One South Station
Boston, MA 02110
617-956-1500
www.state.ma.us/dob
Consumer Protection Agency
Director
Executive Office of Consumer Affairs
and Business Regulation
10 Park Plaza
Suite 5170
Boston, MA 02116
617-973-8787
www.state.ma.us/consumer
Consumer Protection and Antitrust Division
Office of the Attorney General
200 Portland Street
Boston, MA 02114
617-727-2200
www.ago.state.ma.us
Michigan
Attorney General
525 West Ottawa Street
Lansing, MI 48909-0212
110
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Banking Authority
Commissioner
Office of Financial and Insurance Services
Office of the Commissioner
P.O. Box 30220
Lansing, MI 48909
517-373-0220
www.michigan.gov/cis
Consumer Protection Agency
Director
Bureau of Automotive Regulation
Michigan Department of State
Lansing, MI 48918-1200
517-322-1460
Assistant in Charge
Consumer Protection Division
Office of Attorney General
P.O. Box 30213
Lansing, MI 48909
517-373-1140
Minnesota
Attorney General
1400 NCL Tower 445
Minnesota Street St.
Paul, MN 55101
Banking Authority
Assistant Commissioner
Minnesota Department of Commerce
Financial Exams
133 East Seventh Street
St. Paul, MN 55101
651-296-2751
www.commerce.state.mn.us
Consumer Protection Agency
Manager
Consumer Services Division
Minnesota Attorney General's Office
1400 NCL Tower
445 Minnesota Street
St. Paul, MN 55101
651-296-3353
www.ag.state.mn.us/consumer
111
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Mississippi
Attorney General
Department of Justice
P.O. Box 220
Jackson, MS 39205-0220
Banking Authority
Director Consumer Finance Division
Department of Banking and Consumer Finance
Consumer Finance
Walter Sillers Building
55G High Street
Suite 304
Jackson, MS 39205-3729
601-359-1031
www.dbcf.state.ms.us
Consumer Protection Agency Director
Consumer Protection Division of the
Mississippi Attorney General's Office
P.O. Box 22947
Jackson, MS 39225-2947
601-359-4230
www.ago.state.ms.us
Director
Bureau of Regulatory Services
Department of Agriculture and Commerce
121 North Jefferson Street
Jackson, MS 39201
601-359-1111
www.mdac.state.ms.us
Missouri
Attorney General
Supreme Court Building
207 West High Street
Jefferson City, MO 65102
Banking Authority
Acting Commissioner of Finance
Department of Finance
301 East High Street
Jefferson City, MO 65102
573-751-3242
www.ecodev.state.mo.us
112
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Montana
Attorney General
Justice Building
215 North Sanders
3rd Floor
Helena, MT 59620-1401
Banking Authority
Commissioner
Division of Banking & Financial Institutions
301 South Park Avenue
Helena, MT 59620-0501
406-841-2700
www.commerce.state.mt.us/finance/index.htral
Nebraska
Attorney General
2115 State Capitol
Lincoln, NE 68509
Banking Authority
Director
Department of Banking & Finance
Commerce Court
1230 "O" Street
Suite 400
Lincoln, NE 68509-5006
402-471-2171
www.ndbf.org
Consumer Protection Agency
113
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Department of Justice
2115 State Capitol
Lincoln, NE 68509
402-471-2682
www.nol.org/home/ago
Nevada
Attorney General
100 North Carson Street
Carson City, NV 89701-4717
Banking Authority
Commissioner
Department of Business & Industry
Financial Institutions Division
406 East Second Street
Suite 3
Carson City, NV 89701-4758
775-684-1830
http://fid.state.nv.us
Consumer Protection Agency
Commissioner
Nevada Consumer Affairs Division
1850 East Sahara
Suite 101
Las Vegas, NV 89104
702-486-7355
www.fyiconsumer.org
Bureau of Consumer Protection
555 East Washington Avenue
Suite 3900
Las Vegas, NV 89101
702-486-3420
114
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New Hampshire
Attorney General
State House Annex 33
Capitol Street
Concord, NH 03301-6397
Banking Authority
State of New Hampshire Banking Department
Consumer Credit
64B Old Suncook Road
Concord, NH 03301
603-271-3561
www.state.nh.us/banking
Consumer Protection Agency
Consumer Protection and Antitrust Bureau
New Hampshire Attorney General's Office
33 Capitol Street
Concord, NH 03301
603-271-3641
www.state.iih.us/nhdoj/consumer
New Jersey
Attorney General
Richard J. Hughes Justice Complex
25 Market Street CN 080
Trenton, NJ 08625
Banking Authority
Acting Commissioner
Department of Banking and Insurance
20 West State Street
Trenton, NJ 08625
609-292-3420
http://states.naic.org
Consumer Protection Agency
Department of Law and Public Safety
Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102
973-504-6200
www.state.nj.us/lps/ca/home.htm
115
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New Mexico
Attorney General
P.O. Drawer 1508
Santa Fe, NM 87504-1508
Banking Authority
Financial Institutions Division
Regulation and Licensing Department
725 St. Michaels Drive
Santa Fe, NM 87501
505-827-7100
www.state.nm.us
New York
Attorney General
120 Broadway
New York, NY 10271
Banking Authority
Acting Superintendent of Banking
New York State Banking Department
One State Street
New York, NY 10004-1417
212-618-6553
www.banking.state.ny.us
116
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North Carolina
Attorney General
Department of Justice
9001 Mail Service Center
Raleigh, NC 27699-9001
Banking Authority
North Carolina Commissioner of Banks
316 West Edenton Street
Raleigh, NC 27603
919-733-3016
117
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www.banking.state.nc.us
Consumer Protection Agency
Senior Deputy Attorney General
Consumer Protection Division
Office of the Attorney General
9001 Mail Service Center
Raleigh, NC 27699
919-716-6000
www.ncdoj.com/consumerprotection
North Dakota
Attorney General
State Capitol
600 East Boulevard Avenue
Department 125
Bismarck, ND 58505-0040
Banking Authority
Commissioner
ND Department of Financial Institutions
2000 Schafer Street
Suite G
Bismarck, ND 58501-1204
701-328-9933
www.discovernd.com
Consumer Protection Agency
Director
Consumer Protection and Antitrust Division
Office of the Attorney General
600 East Boulevard Avenue
Department 125
Bismarck, ND 58505-0040
701-328-3404
www.ag.state.nd.us
Office of the Attorney General
600 East Boulevard Avenue
Department 125
Bismarck, ND 58505-0040
701-328-2210
www.ag.state.nd.us
118
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Ohio
Attorney General
State Office Tower
30 East Broad Street
17 th Floor
Columbus, OH 43215-3428
Banking Authority
Training and Communications Manager
Department of Commerce - State of Ohio
Financial Institutions Division
77 South High Street
21st Floor
Columbus, OH 43215-6120
614-728-8400
www.com.state.oh.us/dfi
Consumer Protection Agency
Ohio Consumers' Counsel
10 West Broad Street
Suite 1800
Columbus, OH 43215-3485
614-466-8574
www.pickocc.org
Ohio Attorney General's Office
30 East Broad Street
17 th Floor
Columbus, OH 43215-3428
614-466-8831
www.ag.state.oh.us
Oklahoma
Attorney General
State Capitol
2300 North Lincoln Boulevard
Room 112
Oklahoma City, OK 73105
Banking Authority
Bank Commissioner
OK State Banking Department
4545 North Lincoln Boulevard
Suite 164
Oklahoma City, OK 73105
405-521-2782
www.state.ok.us/~osbd
119
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Oregon
Attorney General
Justice Building
1162 Court Street NE
Salem, OR 97301-4096
Banking Authority
Administrator
Department of Consumer & Business Services
Division of Finance & Corporate Securities
350 Winter Street NE
Room 410
Salem, OR 97310-3881
503-378-4140
www.cbs.state.or.us/external/dfcs
Consumer Protection Agency
Attorney in Charge
Financial Fraud/Consumer Protection Section
Department of Justice
1162 Court Street NE
Salem, OR 97310
503-378-4320
www.doj.state.or.us
120
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Pennsylvania
Attorney General
Strawberry Square
Harrisburg, PA 17120
Banking Authority
Secretary of Banking Department
333 Market Street
16th Floor
Harrisburg, PA 17101-2290
717-214-8343
www.banking.state.pa.us
Consumer Protection Agency Director
Bureau of Consumer Protection
Office of Attorney General
14lh Floor
Strawberry Square
Harrisburg, PA 17120
717-787-9707
www.attorneygeneral.gov
Senior Deputy Attorney General
Health Care Unit
Bureau of Consumer Protection
Office of the Attorney General
14th Floor
Strawberry Square
Harrisburg, PA 17120
717-705-6938
Consumer Advocate
Office of the Consumer Advocate
Office of the Attorney General
555 Walnut Street
Forum Place
5th Floor
Harrisburg, PA 17101-1921
717-783-5048
www.oca.state.pa.us
Rhode Island
Attorney General
150 South Main Street
Providence, RI 02903
Banking Authority
Associate Director and Superintendent of Banking
233 Richmond Street
121
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Suite 231
Providence, RI 02903-4231
401-222-2405
Consumer Protection Agency
Director
Consumer Unit
Consumer Protection Unit
Department of Attorney General
150 South Main Street
Providence, RI 02903
401-274-4400
Consumer Credit Counseling Services
535 Centerville Road
Suite 103
Warwick, RI 02886
www.creditcounseling.org
South Carolina
Attorney General
Rembert C. Dennis Office Building
P.O. Box 11549
Columbia, SC 29211-1549
Banking Authority
Commissioner of Banking
State Board of Financial Institutions
1015 Sumter Street
Room 309
Columbia, SC 29201
803-734-2001
Consumer Protection Agency
Senior Assistant Attorney General
Office of the Attorney General
P.O. Box 11549
Columbia, SC 29211
803-734-3970
www.scattorneygeneral.org
Administrator/Consumer Advocate
SC Department of Consumer Affairs
3600 Forest Drive
3rd Floor
Columbia, SC 29250
803-734-4200
www.state.sc.us/consumer
State Ombudsman
122
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South Dakota
Attorney General
500 East Capitol Avenue
Pierre, SD 57501-5070
Banking Authority
Director
SD Division of Banking
217 ½ West Missouri
Pierre, SD 57501-4590
605-773-3421
www.state.sd.us/drr2/reg/bank/BANK-HOM.htm
Consumer Protection Agency
Director of Consumer Affairs
Office of the Attorney General
500 East Capitol Avenue
Pierre, SD 57501-5070
605-773-4400
Tennessee
Attorney General
P.O. Box 20207
Nashville, TN 37202-0207
Banking Authority
Commissioner
511 Union Street, Suite 400
Nashville, TN 37219
615-741-2236
www.state.tn.us/fmancialinst
Consumer Protection Agency
Director
Division of Consumer Affairs
500 James Robertson Parkway
Nashville, IN 37243-0600
615-741-4737
www.state.tn.us/consumer
Deputy Attorney General
123
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Texas
Attorney General
Capitol Station
P.O. Box 12548
Austin, TX 78711-2548
Banking Authority
Banking Commissioner
Texas Department of Banking
2601 North Lamar
Austin, TX 78705
512-475-1300
www.banking.state.tx.us
Consumer Protection Agency
Consumer Protection/Austin Regional Office
P.O. Box 12548
Austin, TX 78711-2548
512-463-2185
Fax: 512-463-8301
www.oag.state.tx.us
Public Counsel
Office of Public Insurance Counsel
333 Guadalupe
Suite 3-120
Austin, TX 78701
512-322-4143
www.opic.state.tx..us
Consumer Protection/Houston Regional Office
Office of the Attorney General
808 Travis
Suite 300
Houston, TX 77002-1702
713-223-5886, ext. 118
Utah
124
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Attorney General
Utah State Capitol Complex
East Office Building Suite 320
Salt Lake City, UT 84114
Banking Authority
Commissioner
Department of Financial Institutions
P.O. Box 89
Salt Lake City, UT 84110-0089
801-538-8854
www.dfi.state.ut.us
Consumer Protection Agency
Director
Division of Consumer Protection
Department of Commerce
160 East 300 South
Box 146704
Salt Lake City, UT 84114-6704
801-530-6601
www.commerce.state.ut.us
Vermont
Attorney General
109 State Street
Montpelier, VT 05609-1001
Banking Authority
Information Policy & Program Chief
State of Vermont
Banking, Insurance, Securities and
Health Care Administration
89 Main Street
Drawer 20
Montpelier, VT 05620-3101
802-828-4872
www.state.vt.us/bis
Consumer Protection Agency
Consumer Assistance Program
for Consumer Complaints & Questions 104 Morrill Hall
UVM
Burlington, VT 05405
800-549-2424
www.state.vt.us/atg
Chief
Public Protection Division
125
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Virginia
Attorney General
Supreme Court Building 900 East Main Street Richmond, VA
23219
Banking Authority
Commissioner
Bureau of Financial Institutions
1300 East Main Street
Suite 800
P.O. Box 640
Richmond, VA 23218-0640
804-371-9657
www.state.va.us/scc
Consumer Protection Agency
Senior Assistant Attorney General and Chief
Office of the Attorney General
Antitrust and Consumer Litigation Section
900 East Main Street
Richmond, VA 23219
804-786-2116
www.oag.state.va.us
Program Manager
Office of Consumer Affairs
Department of Agriculture and Consumer
Services
Washington Building, Suite 100
P.O. Box 1163 Richmond, VA 23219
804-786-2042
www.vdacs.state.va.us
126
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Washington
Attorney General
1125 Washington Street, S.E.
P.O. Box 40100
O1ympia,WA 98504-0100
Banking Authority
Director
Department of Financial Institutions
P.O. Box 41200
Olympia, WA 98504-1200
360-902-8707
www.wa.gov/dfi
Consumer Protection Agency
Consumer Resource Center
Office of the Attorney General
103 East Holly Street
Suite 308
Bellingham, WA 98225-4728
360-738-6185
Consumer Resource Center
Office of the Attorney General
500 North Morain Street
Suite 1250
Kennewick, WA 99336-2607
509-734-7140
Consumer Resource Center
Office of the Attorney General
905 Plum Street
Building 3
Olympia, WA 98504-0118
360-753-6210
Consumer Resource Center
Office of the Attorney General
900 Fourth Avenue
Suite 2000
Seattle, WA 98164-1012
206-464-6684
www.wa.gov/ago
127
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Program Manager
Consumer Resource Center
Office of the Attorney General
Consumer Protection Division
P.O. Box 2317
Tacoma, WA 98401-2317
253-593-2904
www.wa.gov/ago
Consumer Resource Center
Office of the Attorney General
1220 Main Street
Suite 549
Vancouver, WA 98660-2964
360-759-2150
West Virginia
Attorney General
State Capitol
Charleston, WV 25305-0070
Banking Authority
Commissioner
State Capitol Complex
Division of Banking
1900 Kanawha Boulevard, East
Building 3
Room 311
Charleston, WV 25305-0240
304-558-2294
www.wvdob.org
Consumer Protection Agency
Consumer Protection Division
Office of the Attorney General
1900 Kanawha Boulevard, East
Room 26E
Charleston, WV 25305-9924
304-558-8986
www.wvs.state.wv.us/wvag
Director
Division of Weights and Measures
Section 570
MacCorkle Avenue
St. Albans, WV 25177
304-722-0602
128
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Wisconsin
Attorney General
State Capitol
P.O. Box 7857
Madison, WI 53707-7857
Banking Authority
Secretary
Department of Financial Institutions
345 West Washington Avenue
5th Floor
P.O. Box 7876
Madison, WI 53708-8861
608-261-1622
www.wdfi.org
129
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Wyoming
Attorney General
State Capitol
Building Cheyenne, WY 82002
Banking Authority
Commissioner
Division of Banking
Herschler Building
3rd Floor, East
122 West 25th Street
Cheyenne, WY 82002
307-777-7797
audit.state.wy.us/banking/default.htm
Consumer Protection Agency
Office of the Attorney General
Consumer Protection Unit
123 State Capitol Building
Cheyenne, WY 82002
307-777-7874
attorneygeneral.state.wy.us
130
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Appendix C
MONTHLY MONTHLY
CATEGORY BUDGET ACTUAL DIFFERENCE
AMOUNT AMOUNT
INCOME:
Wages and Bonuses
Interest Income
Investment Income
Miscellaneous Income
Income Subtotal
INCOME TAXES WITHHELD:
Federal Income Tax
State and Local Income Tax
Social Security/Medicare Tax
Income Taxes Subtotal
Spendable Income
EXPENSES:
HOME:
Mortgage or Rent
Homeowners/Renters Insurance
Property Taxes
Home Repairs/Maintenance/HOA
Dues
Home Improvements
UTILITIES:
Electricity
Water and Sewer
Natural Gas or Oil
Telephone (Land Line, Cell)
FOOD:
Groceries
Eating Out, Lunches, Snacks
FAMILY OBLIGATIONS:
Child Support
Alimony
131
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132
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Gifts/Donations
Grooming (Hair, Make-up, Other)
Miscellaneous Expense
Total Investments and
Expenses
Surplus or Shortage (Spendable
income minus total expenses
and investments)
133
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CREDIT BUREAUS
www.annualcreditreport.com
CREDIT REPAIR
www.creditcards.com
www.cardweb.com
134
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135
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