UNIVERSITY OF MANAGEMENT & TECHNOLOGY

Faculty of Management
Course Title Course Code: Program: Semester: Duration: Pre-requisites (if any) Resource Person: Contact: Human Resource Management MG-540 MBA Spring 2013 15 Sessions Introduction to Business, Dynamics of Management & Organizational Behaviour Khuram Shahzad Khuram.shahzad@umt.edu.pk 92 423 35212801-10 (Ext.378)

Brief course description:Human Resource Management encompasses those activities designed for the HUMAN RESOURCES of an organization. Management of Human Resources, also called HRM as a discipline, has emerged as a significant predictor of individual as well as organizational performance and a distinct source of sustainable competitive advantage for the firms. The human resources (HR) of an organization represent one of its largest investments. The value of an organizations human resources frequently becomes evident when the organization is sold. Often the purchase price is greater than the total value of the physical and financial assets. This difference, sometimes called GOODWILL, partially reflects the value of an organizations human resources. These organizations also recognize that all managers must engage in Human Resource Management activities, even in large organizations that have a specialized HRM department. These managers select, orient, train, support organizational members and then evaluate and reward their performance to build a sustainable competitive advantage for the firm.

Course aims: To provide contemporary knowledge of different HR practices and their impact on organizations. To increase the students understanding of the tools, techniques, procedures and programs used in different HR practices for effective management of organizational human resources. To illustrate that managers in an organization uses principles, ideas, approaches and techniques from many different disciplines to make the best possible decisions for employees. To develop students capacity to undertake all the necessary HR practices individually and in team. To improve the students awareness that single perfect answer to organizational problems does not exist. Thus an approach that considers the interaction of environment, the people and the situation is more meaningful in studying the subject.

Learning outcomes:The purpose of this course is to help students acquire the specific knowledge, skills, and abilities associated with human resource management so they are actually prepared to perform the essential functions that human resource professionals are expected to perform. After completing this course students will be able to: Understand the role of human resources in the effective and successful functioning of organization. Understand the role of HRM in overall organizational performance and link various HR practices with the strategic goals of organization. Develop a human resource plan and design a valid and effective recruitment and selection system. Develop and implement a competitive performance management system. Assess training needs, design a training program, and evaluate it. Design and implement a compensation system that is equitable, legal, motivating, and cost-benefit effective.

Learning Methodology
The teaching of this course will be via a series of lectures. This will be complemented by the use of textbook and an extensive range of web resources plus handouts and case studies. Participants will be required to work in study groups for the final project and take-home assignments. Participants are required to prepare and share a range of study material derived from the assessment process. The aim of the study groups is to enhance the learning environment of the class. Participants should expect 5-6 quizzes during the semester. There shall be no makeup quizzes for missed sessions and/or low scoring quizzes. However in the last session a final quiz can be taken which will be treated as a makeup quiz for the lowest score of the participant in any quiz. Submission deadlines for assignments, cases and the project will not be extended. Participants shall not waste their time and energies to plead for one. Classroom Behavior: A very professional and learned behavior is expected in the class. During class all cell phones and mobile devices must be turned off or set to vibrate. If you are on-call for emergencies, please let me know at the beginning of the class. The Participant is responsible for all the information presented in the class (unless told otherwise) and in the reading assignments, whether or not covered by the instructor. In case of absence it is the participants responsibility to get class notes, handouts, and/or directions from a classmate. Honesty Policy: A student found in cheating (plagiarism) on any exam/ assignment/ project, his/her case will be referred to Unfair Means Committee (UFM) that may result in no credit (i.e. no grade) for that exam/ assignment/ project. A deduction from the sessional marks and financial penalties are other possibilities as decided by the committee. Regularity and Punctuality: Regularity and punctuality will be very strictly observed. You have an allowance of only six absences (Out of 30 sessions)/only three (Out of 15 sessions). This includes the leaves that are approved from your Batch Advisor. In case you are absent in more than six classes, you will get an SA in the course. Regarding punctuality, you will be marked present only if you arrive in the class within five minutes of the scheduled time. You will lose 50% of your marks if you deliver your assignment / report after the given date. 2

Class Participation Positive, healthy and constructive class participation along with the decent class room behaviour will be monitored for each class. Particular emphasis will be given during the presentation sessions. The manner in which the question is asked or answered will also be noted. Your behaviour, as business executives in the class will contribute to the class participation marks. Some of the key characteristics of valuable contributions are as following: Relevance: Are your comments timely and linked to the subject matter? Advancement: Do your comments take the discussion further or deeper than previous comments? Fact-based: Have you used specific data from the cases and readings to support the assertions that you are making? Logic: Is your reasoning consistent and logical? Do you use concepts from the readings or lectures correctly? Originality: Do your comments merely restate the facts or do they provide new insights?

Assessment:
All of the activities held during the session will be evaluated; the final grades for the course will be as follows: Mid-Term Final exam Class Participation Quizzes Assignments Project Presentation Total 20% 30% 10% 10% 15% 10% 05% 100%

REFERENCE TEXT:
1. Human Resource Management by Gary Dessler, 11th or Latest Edition EXTRA READING & SUPPLEMENTARY MATERIAL o Human Resource Management by Noe, Hollenbeck, Gerhart, Wright. McGraw Hill. o Human Resource Management - 8th edition, David A. DeCenzo & Stephen P. Robbins (John Wiley & Sons) o Human Resource Management by Derek Torrington & Laura Hall

Counseling Hours: Monday 01.00 P.M Tuesday 01.00 P.M Wednesday 04.00 P.M Thursday 03.30 P.M Friday By 3

to 03.00 P.M

to 03.00 P.M

to 07.00 P.M

To 04.30 P.M

appointment

Human Resource Management Calendar of Activities Spring 2013

*Calendar of Activities is subject to any necessary change during the semester. Expected learning Dates/ Sessio Topics Teaching methods ns Week outcomes Foundation & Basic 1
Functions of HRM. Developing Competitive Advantage Through HRM
Understand the Managers Human Resource Management Line and Staff role as well as strategic importance to the organization in helping to plan and gain competitive advantage. Understand the strategic management process. Understand the use of a strategy oriented HR system with reference to high performance work system. Understand the advantages and disadvantages of different job information collection techniques (focusing on qualitative & quantitative techniques) Learn how to write job descriptions & specifications. Learn the techniques (trend analysis, ratio analysis, scatter plot, & computer software) involved in employment planning and forecasting, understand the effective way of recruiting candidates. Introduction/Ice breaking Lecture

Assessment criteria

Deadlines & home work

Chapter#1. by Dessler

Strategic Human Resource Management Case Analysis

Lecture Case Analysis

Participation Case Discussion

Chapter#3. by Dessler

Job Analysis

Lecture Group Discussion Case Analysis/Exercise

Assignment 1 (Submission due in next class) Quiz 1 Assignment 2 (Submission due in next class)

Chapter#4. by Dessler

HR Planning & Recruitment

Lecture Group Discussion Exercise Case Study

Chapter#5. by Dessler

Testing & Selection

Understand the importance of reliability and validity to extract relevant and competitive human resource out of the pool of candidates. Understand the types of test keeping in view the traits that are required and to be tested. To learn the HR managers role for setting the guidelines for interviews with a focus on the nature of a job, and the types of interviews that can generate valid results for example: structured situational and structured behavioral interviews. To develop an understanding of training and differentiating it with the education and development process. To learn how to identify the performance gaps that can be fixed through training.

Case study Lecture Group Discussion Exercise

Assignment 3 (Submission due in next class) Quiz 2

Chapter#6. by Dessler

Interviewing

Lecture Group Discussion Short video clips

Assignment 4 (Submission due in next class) Case Analysis

Chapter#7. by Dessler

Orientation and Training & Development

7 8 9
Appraising & Managing Performance (Performance Management System)

Lecture Situational Analysis Exercise

Assignment 5 (Submission due in 9th session) Quiz 3

Chapter#8. by Dessler

MID-TERM
To understand the importance of HRs appraisal process. Learn how to develop, evaluate and administer the performance appraisal tools. To understand the pros and cons of different appraisal methods and use of different raters for appraisal. Explain the process and factors involved in establishing pay plans for the employees. Describe the issues to consider when making pay decisions.

Lecture Situational Analysis Advance case.

Assignment 6 (Submission due in next class)

Chapter#9. by Dessler

10

Establishing Strategic Pay Plans

10

Discuss reading and various applications

Case Study

Case Analysis Quiz 4

Chapter#11. by Dessler 6

11

Organizational Rewards & Benefits System

11

12

HR Practices and Employees Motivation and Productivity

12

13

Employee Relations & Collective Bargaining

13

Understand the kinds of incentives and steps/factors involved in incentive decisions. Explain the pros and cons of the benefits being offered to employees by the firm. Understand the importance of ethics, justice, and fair treatment in HR management. Learn the application of different concepts/theories through HR practices to increase employees satisfaction and productivity. Explain what is meant by ethical behavior at work. Discuss important factors that shape ethical behavior at work. Describe at least four specific ways in which HR management can influence ethical behavior at work. Describe the HR challenges of international business

Lecture Discuss reading and various applications

Case Analysis Final Project Outline Chapter#12 & 13. by Dessler

Lecture Case Exercise

Case Analysis Quiz 5

Chapter#14. by Dessler

Lecture Discuss reading and various applications

Quiz 6 (Optional)

Chapter#15. by Dessler

14 15

PRESENTATIONS PRESENTATIONS

14 15