Tc1380-Ed.01 Installation Procedure For V - en

TECHNICAL COMMUNICATION OmniPCX Enterprise
URGENT NOT URGENT
No. TC1380 Nb of pages : 44
Ed. 01
Date : 30 September 2010
TEMPORARY
PERMANENT
SUBJECT : INSTALLATION PROCEDURE FOR VERSION I1.605.21 RELEASE 9.1 This is the technical release of OmniPCX Enterprise with the version I1.605.21. It corresponds to Release 9.1. It is available on Alcatel Business Partner Web Site (http://www.businesspartner.alcatel-lucent.com/) Alcatel-Lucent Enterprise Business Portal (https://businessportal.alcatel-lucent.com) DVD only with the references 3BA 27730 ABAD (non secured version) and 3BA 27731 ABAD (secured version). Technical modes to change the release, new features, registered restrictions and controlled features are described in the installation procedure for version I1.605.21.
OmniPCX Enterprise
INSTALLATION PROCEDURE FOR VERSION I1.605.21 RELEASE 9.1
CONTENTS
1. 2.
2.1 2.2
APPLICATION DOMAIN ...............................................................5 FEATURES AND SPECIFIC PROCESS .............................................5

Features under PCS in version I1.605.21 .................................................. 5 Features in test ......................................................................................... 5
3. 4.
4.1 4.2
CONTENT OF THE SOFTWARE PACKAGE.....................................6 LOADING THE SOFTWARE...........................................................9

Complete loading of the I1.605 version and the I1.605.21 patch ............. 9 Sites with the "IP Touch Security" feature: Loading procedure of SSM and MSM boxes after upgrading in SI1.605.21 .............................................. 10
Migration with SSM & MSM boxes in version 1.3.xx ........................................10 Migration with SSM & MSM boxes in version 1.4.xx, 1.6.01, 2.x.0x .................10
4.2.1 4.2.2
4.3
Swinst 2.58.0 .......................................................................................... 10
5.
5.1 5.2
RESTRICTIONS AND REMARKS...................................................11

Loading the version with 40 GB, 60 GB, 120 GB or 250 GB hard disks ... 11 4760i availability and support ................................................................ 12
6.
6.1
NEW FEATURES AVAILABLE ON RELEASE 9.1.............................13

From I1.605.16.c version ........................................................................ 13
SLI-2 boards ...................................................................................................13 New Appliance Server HP DL320 G6 ..............................................................13 Appliance Server IBM X3250 M3 (Maokong)...................................................14 PCS download in parallel mode......................................................................14 Wake up call customization ............................................................................14 Logs sent in real time......................................................................................15 Dial By Name overflow to LDAP......................................................................15 6.1.1 6.1.2 6.1.3 6.1.4 6.1.5 6.1.6 6.1.7
Ed. 01 / 30 September 2010
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6.1.8 6.1.9 6.1.10 6.1.11 6.1.12 6.1.13 6.1.14 6.1.15 6.1.16 6.1.17 6.1.18 6.1.19 6.1.20 6.1.21
Unset the Redial Feature.................................................................................15 DECT encryption on IBS/Crystal Hardware .....................................................15 Voice mail password length.........................................................................16 Cellular Voice Mail detection timer..............................................................16 Supervision with Free Desktop ....................................................................16 Call Transfer (USA Conference Mode) .........................................................17 3 party conference (USA Conference Mode) ................................................17 Management Event on Forward cancellation/activation ..............................17 FlexOffice: forwarding cancelled .................................................................17 UDP to TCP switching for long messages .....................................................18 Multiple SIP gateways support using via header..........................................18 SIP QoS tagging support..............................................................................18 Force On Net...............................................................................................18 Interoperability with SBC 5.2.8 ....................................................................19 Feature Codec G722.......................................................................................19
6.2
6.2.1
From I1.605.21 version........................................................................... 19
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1.
APPLICATION DOMAIN
WARNING This document applies to the OmniPCX Enterprise Release 9.1 in standardized version I1.605.21. Version I1.605.21 makes a set of corrections available for sites already installed, new binaries from version I1.605.16.c and provides some new features. This document is based around a central document, the Release 9.1 installation procedure, and appendices which describe: The restrictions and remarks. The new features. Note The version I1.605.21 has at least the same correction level as version H1.301.45 (R9.0). For more information, please refer to the technical communications: TC1243 Technical Release Note for OmniPCX Enterprise Release 9.1 - Version I1.605.12 TC1244 Installation Procedure for version I1.605.12 - Release 9.1 TC1291 Technical Release Note for OmniPCX Enterprise Release 9.1 - Version I1.605.14.e TC1292 Installation Procedure for version I1.605.14.e - Release 9.1 TC1349 Installation procedure for version I1.605.16.c Release R9.1
2.
2.1
FEATURES AND SPECIFIC PROCESS

Features under PCS in version I1.605.21
Authentication 802.1x TLS for IP Touch 40x8 sets DSLAM / Triple Play IBM Blade Center - Quotation & Ordering process for BPs IP DR-Link on Passive Call Server - OmniPCX Enterprise Rel. 8.x and 9.0 SIP Trunking VoWLAN on non-Alcatel-Lucent WLAN infra R9.1 PCS = Premium Customer Support. The Premium Customer Support process allows the Partner Businesses to profit an assistance on features or products whose marketing was announced (DR3) but which are not launched yet on the market. The PCS process replaces the SDP (Specific Deal Process) previous process; refer to the eFlash EF_Marketing_003_260704.
2.2
Features in test
SIP Trunking. New carriers have begun a validation.
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3.
CONTENT OF THE SOFTWARE PACKAGE
The software package contains the OmniPCX Enterprise I1.605.21 application. The different versions of the OmniPCX Enterprise application modules are: Linux : 67.0 Linux Package : 67.11 swinst : 2.58.0 PC Installer : 2.26 OmniPCX Enterprise R9.1 : I1.605.21 : I1.605 complete version I1.605.21 static patch SI1.605.21 secured patch (Note)
Note The access to secured patch is only given on request after filing the appropriate document posted on BPWS Support > Technical Support IP Telephony > Software download > Alcatel-Lucent OmniPCX Enterprise (including 4400)> Release 9.1 > Request for Security Patch Access. From Release 6.1.1, dynamic patches will be no more delivered. They are replaced by static patches; refer to the technical communication TC0682 Stop of dynamic patch delivery from Release 6.1.1. Reference of compatible CD-ROMs and DVD REMINDER As of Release 6.1, the software is only delivered on DVD. CD-ROM/DVD Version I1.605.21(DVD) Secured Version SI1.605.21 (DVD) System voice guides v5.3 OmniVista 4760 R5.1.06.03.c_Patch2 - Release 5.1.1 SIP Device Management Server 1.2.000.020 - Release 1.2 Reference 27730 ABAD 27731 ABAD 3BA 57423 AAAG 3BH 11632 AJAC 3BH 11761 AAAD MD5 checksums (1) 15a785e23ebdc4ed8e4fcaa7be528a45 *Image_R91_I160521.iso d31bd3722ebc12211e8200a9f5e9b133 *Image_R91_SI160521.iso a0c115fd1481754ecb32d084b4aef895 *Image_4760_R510603c_Patch2.iso (2) 392937c3530b40f1101d040631483065 *image_dm_12000020.iso
(1) Before installing the software, we strongly advise you to check the integrity and authenticity of the software. For detailed information about checksums, please refer to the technical communication TC1271 Checks for integrity and authenticity of downloaded software. (2) This checksum concerns only the DVD containing the OmniVista 4760 software Release R5.1.06.03.c_Patch2.
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Note PSP software (Phone Set Programming) is not delivered with I1.605.21 and SI1.605.21 DVD versions. To get it, download the 5.0.000.540 version available on BPWS (https://www.businesspartner.alcatel-lucent.com), in section Technical Support Telephony / Download Software / Alcatel-Lucent OmniPCX Enterprise (including 4400) / Published / Phone Set Programming. This version is compatible with OmniPCX Enterprise Release 9.1. List of binaries in version I1.605.21 The new binaries of the version are in bold characters.
Binaries bios CPU5 Step3 (3) bios CPU6 Step2 (1) bios CPU7 bios CS bios GD bios CS-2 (AMI) io1n io2 io2n linux_patch ramdisk_patch obca pc_install swinst (2) Released R9.1 Versions I1.605.14.e I1.605.16.c Binaries relative to system I1.605.21
3BA24095AAAB07_4.7 3BA 24115 AAAA16_3.02 10.14 10.14 3EU24009 AAAA01_9.0 16 4.6 5.17 67.5 67.10 67.0.1 67.0.2 1.5 2.26 2.57.0 2.58.0 Binaries relative to DECT dect4 7.9 dect8 1.26 ibs_appli_ng 48.07 49.03 ibs_boot_ng 71 ibsng 18.06 rbsng 53.0 startibsng 0.71 Binaries relative to compression boards binintip_appli 14.20 14.23 bindsintip 4.37.2 bindsintip2 3.4 3.42 intip_linux 1.16 bootintip 6.10 mg_appli 44.34.1 45.4 binmcv 3.9.0 binmcv2 3.4 3.42 mg_version_country 1.11.11 1.11.12 mg_linux 8.1 mg_platform 8.4 flashdriver 2.2 dsp_firmware 81.00 ioip 4.07 lio_comp2 3.40 rlio_comp2 3.27 mg3 2.18 3.02 binamcvb642x 1.45 binmg3country 1.13.3 1.13.3 intip3 2.18 binamcvb642x 1.45 Binaries relative to sets
67.11 67.0.5
14.25 3.43
45.6 3.43
3.21
3.21
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Binaries bin40x8 bindatanoe bin40x8G bindatanoeG noesip Binnoeuax9 Binnoeua19 jpn_4068 jpn_40x8 jpn_40x9 kor_4068 kor_40x8 kor_40x9 chi_4068 chi_40x8 chi_40x9 ipphone tscip tscipv1S bin40x8 bindatanoe bin40x8G bindatanoeG SM modules (Thales) (4) mg_appli security Thales sign.verif. security Thales library mg3 intip3 brapra c1nvgpa2 c1nvua c1nvz32 cpl2dpnss dpnss dpnssnv dpt1 dsp_emtl24021 dsp_gpa dsp_vgu dsp0Z32 dsp1_gpa2 dsp1nddi2 dsp2_gpa2 gpa2tns gpa intof intofssync intof2 ivrZ24 lia lioebbc2 lio b/p/x mic2 nddi nddi_in
Released R9.1 Versions I1.605.14.e I1.605.16.c 4.20.60 4.20.70 4.20.60 4.20.70 4.50.60 4.20.71 4.20.60 4.20.71 2.00.81 2.01.10 3.81.00 3.81.00 1.00.01 1.00.00 1.00.01 2.00.00 2.00.00 2.01.00 2.01.00 2.01.01 2.01.01 2.31 5.2 3.0 Secured binaries 4.25.60 4.25.70 4.25.60 4.25.70 4.25.60 4.25.71 4.25.60 4.25.71 2.2.03 44.84.1 1.0 1.1.01 45.4
I1.605.21 4.21.00 4.21.00 4.21.00 4.21.00
4.26.00 4.26.00 4.26.00 4.26.00 2.2.03.a 45.6
1.1.02 3.20 3.20
2.68 3.02 2.68 3.02 Binaries relative to boards 2.06 3.3 4.9 3.0 1.11 2.3 2.2 2.05 3.01 2.01 1.5 1.02 1.09 2.01 1.10 1.10 1.11 2.24 1.24 1.25 1.05 2.2 2.3 2.0 4.17 3.05 3.25 2.31 2.7 2.7
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Binaries nddi2 nprae pcm2_ru pra pra2 rma tones tonesnv ua uscvg fbc mapacs2 ta/mac ta/pac 4760i noemipt_r2 noemipt_r3 noemipt8_r100
Released R9.1 Versions I1.605.14.e I1.605.16.c 2.21 2.22 2.06 1.6 2.06 2.24 3.04.04 2.18 3.0 3.13.9 2.9 Binaries relative to attendants 2.13 2.01 4.7 2.01 Binaries relative to 4760i 2.3.01.00 Binaries relative to VoWLAN 109.025 120.021
I1.605.21
2.25
2.1.7
1 The delivery of a new CPU6 Bios requires to reboot the PABX after installing the dynamic patch. 2 You should connect to swinst to complete its installation. 3 CPU5 Step3 is no longer supported from Release 8.0. 4 SM Modules Thales: this is the reference seen in mgr.
4.
4.1
LOADING THE SOFTWARE

Complete loading of the I1.605 version and the I1.605.21 patch
To install the I1.605 complete version and the I1.605.21 patch, refer to the technical communication TC1319 Installing and using the OmniPCX Enterprise PC Installer v2.26 software. It is necessary to use the software OmniPCX Enterprise PC Installer v2.26 or higher during the complete installation with CS-2 (this software is available on BPWS) and GD-3. REMINDER Each Bios flashing operation requires to switch off the CPU6 with the M/A button to take it into account and a reboot of the PABX.
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4.2
Sites with the "IP Touch Security" feature: Loading procedure of SSM and MSM boxes after upgrading in SI1.605.21
4.2.1 Migration with SSM & MSM boxes in version 1.3.xx CAUTION Sites using "IP Touch Security Solution" feature (Encryption) must follow a specific procedure to update the IP Touch security boxes. SSM & MSM downloading procedure after an upgrade in R9.1 After upgrading in SI1.605.21 and with the RUNTEL done, you must update the IP Touch Security boxes (MSM, SSM) as follows: 1 Check that the version 2.2.03.a is managed in mgr. 2 Enter the config.BT command. 3 Reboot (with Off/On button) each SSM and MSM box to allow the downloading of the new binary 2.2.03.a (the config.BT file has been modified to take in account the IP Touch Security in network feature. This enhancement is available only from the version 1.6.02). Notes If the system is duplicated, it should be better to stop the Stand-By CPU before installing the Main CPU. Encryption in network: For the link encryption (Inter node link) of SI1.605.21 installations, generate the file config_BT.cfg at each activation or un-activation of the link encryption. 4.2.2 Migration with SSM & MSM boxes in version 1.4.xx, 1.6.01, 2.x.0x After upgrading in SI1.605.21 and with the RUNTEL done, you must update the IP Touch Security boxes (MSM, SSM) as follows: 1 Check that the version 2.2.03.a is managed in mgr. 2 Update the SSM & MSM boxes. Two ways are available: either reboot (with Off/On button) each SSM and MSM box, or re-generate the Config_BT.cfg file.
3 Check that each SSM and MSM box has been downloaded with the new version: enter the info v command (to be entered for each box). Note To connect from the CS to the active MSM, you must mandatory use the b option to indicate the CS physical address. Example: telnet b @_IP_Physical_CS @_IP_MSM
4.3
Swinst 2.58.0
You should connect to swinst to complete the installation.
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5.
5.1
RESTRICTIONS AND REMARKS

Loading the version with 40 GB, 60 GB, 120 GB or 250 GB hard disks
The initial loading of 40 GB or upper hard disks must be performed with the installation of the complete version, of static patch and dynamic patch (i.e. with the PC Installer application, at version telephone level, you should select I160521). You must follow this procedure to be able to partition the disk otherwise after a switch of a partition, the disk no longer restarts. The various references of the 40 GB disk are: Catalog reference Code Alcatel reference Manufacturer reference For CPU6/CPU7 3BA 27013 3BA 27013 ABAL 1AF 11417 AAAA MK4032GAX TOSHIBA For CS 3EH 76031 3EH 76031 ADAE 1AF 11417 AAAA MK4032GAX TOSHIBA
For more details, refer to the technical communication TC0771 Installation of Toshiba 40 GB hard disks. The various references of the 60 GB disk are: Catalog reference Code Alcatel reference Manufacturer reference For CPU6/CPU7 3BA 27013 3BA 27013 ABAN 1AF 14826 AAAA HTE 541660J9AT0 HITACHI For CS 3EH 76031 3EH 76031 ADAF 1AF 14826 AAAA HTE 541660J9AT0 HITACHI
The various references of the 120 GB disk are: Catalog reference Code Alcatel reference Manufacturer reference For CPU6/CPU7 3BA 27013 3BA 27013 ABAP 1AF 16183 ABAA HTE 543212L9A300 HITACHI For CS 3EH 76031 3EH 76031 ADAH 1AF 16183 ABAA HTE 543212L9A300 HITACHI
The various references of the 250 GB disk are: Catalog reference Code Alcatel reference Manufacturer reference For CPU6/CPU7 3BA 27013 3BA 27013 ABAQ 3BA 27013 ABAQ 1AF 16183 ACAA For CS 3EH 76031 3EH 76031 ADAJ 3EH 76031 ADAJ 1AF 16183 ACAA
Installation is identical to 40 GB disks.
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5.2
4760i availability and support
By default 4760i is not activated. To activate 4760i, you need to update the Use 4760i flag in System Parameter and reboot the CPU. Such activation option was no more available in following PCX versions: R9.0: H1.301.38 up to H1.301.40 R9.1: I1.605.12 up to I1.605.15 With some support conditions, we have now fit back the 4760i option as of: R9.0: H1.301.41 R9.1: I1.605.16 The reintroduction of 4760i is done with following support conditions: Usage is reserved for pre-installation of PCX under Business Partner control and should not be used by End customer. No improvement is done or planned. No security update will be done (as stated in point 1, the 4760i tool is not designed for production environment and end customer usage). No update to support latest Windows OS or Java version is planned. Any minor and major issue which could be considered as rendered by other tool will be rejected. This concerns for instance: graphical view of Device key management, backup 4760i is mainly used to inject mass data through a grid management. End customer who needs to use a graphical interface to manage its PCX must be equipped of 4760 software. Note To make easier the launching of one or several 4760i client version use this method: Install the related java version used by 4760i. Install 4760i software on your PC (4760iClient.exe), you will get the c:\4760i folder. Rename it as c:\4760i_R9.1 for instance. Copy c:\Program Files\Java\jre1.5.0_12 folder to c:\4760i_R9.1\lib\ext\jre15 Edit c:\4760i_R9.1\lib\ext\runconfig.bat Change the startup line : %START% ..javaw.exe by %START% jre15\bin\javaw.exe This way: You can host several java versions on your PC and have a dedicated java for 4760i usage. You can install several 4760i versions and use one at a time. You have a better performance of the 4760i application.
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6.
6.1
NEW FEATURES AVAILABLE ON RELEASE 9.1

From I1.605.16.c version
For more information, refer to the System documentation.
6.1.1 SLI-2 boards The new SLI-2 boards: SLI4-2, SLI8-2 and SLI16-2 are only supported from version I1.605.16.c. SLIx-2 board of Common Hardware rack: Allows the user to connect up to 16 Z devices (Analog sets or modems or fax machines). Offers CLASS facility to the users. Provides a new service - Calling Part Control [CPC]. CPC (Calling Party Control) is a signal sent by a terminal to indicate that the "Calling Party" has hung up. It's usually called "Open Loop Disconnect". The CPC signal tells the SLI-2 board equipment that the outside party has hung-up, it is a very important feature especially when communicating with voicemail or similar systems that need to stop recording when the calling party hangs up. For more information, refer to the updated System documentation. 6.1.2 New Appliance Server HP DL320 G6 The Hewlett Packard DL320 G6 Appliance Server is only supported from versions I1.605.16.c and H1.301.42.a.
Characteristics of Hewlett Packard DL320 G6 Appliance Server reference 3BA27704CA: Form factor/height: Rack/1U 1 Processor: Xeon E5504 Quad Core 2.0 GHz / 4MB L3 - 2 * 4.8 GT/s QPIs - no HT - no Turbo - 800MHz DDR3 - 80W Memory: 2GB PC3-10600 (1* 2GB dual-rank Unbuffered DIMM) Expansion slots: 1 * PCI-Express x4 low-profile + 1 * PCI-Express x16 - full length / full height Disk bays: 1 HDD S-ATA (Serial Advanced Technology Attachment) 160 GB 3"5 in Simple Swap (SS) thus not Hot-swappable Maximum internal storage: 160 GB Network interface: 2 embedded GbE NICs Power supply: 1 x 400W non-redundant AC power Hot-swap components: HDD : NO Redundant array of independent disks (RAID) support: NO, not on Simple Swap model.
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6.1.3 Appliance Server IBM X3250 M3 (Maokong) The IBM X3250 M3 Appliance Server is only supported from versions I1.605.16.c and H1.301.42.a minimum
Characteristics of IBM X3250 M3 Appliance Server reference 3BA27582CA: Form factor/height: Rack/1U 1 Processor: Celeron G1101 2.26GHz/1066MHz DualCore Memory: 1GB (1x1GB, Single Rankx8) PC3-10600 CL9 ECC DDR3 1333MHz LP UDIMM Disk bays: 250 GB 7200 RPM 3.5"" Simple-Swap SATA II Network interface: 2 embedded GbE NICs Power supply: 1 x 351W non-redundant AC power Hot-swap components: HDD 6.1.4 PCS download in parallel mode As of version I1.605.16.c, OmniPCX Enterprise allows to perform the software update (immediate or scheduled) of many Passive Communication Servers in parallel mode instead of sequentially.This software download in parallel mode is provided by OmniVista 4760 R5.2 (not released yet). For more information on software update using OmniVista 4760, see section 9 Maintenance of the OmniVista 4760 Administrator Manual. 6.1.5 Wake up call customization As of I1.605.16.c, the new Wake Up Guide Option system option is created for wake up call guide configuration. With the new option, users can manage and personalize the wakeup call guide in system independently on the 46x5 voicemail. This new system option is under System -> Other System Param. -> Local Features Parameters -> Wake Up Guide Option would provide 3 options to control the guide which would be used: If system option = 0 (default) We use voice mail both in wake up reminder execution and programming time. If system option = 1 We never use voice mail in both cases If system option = 2 We use voice mail during programming time and use voice guide at execution time.
For more information, refer to the updated System documentation.
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6.1.6 Logs sent in real time As of I1.605.16.c, a new feature provides ability to send Management logs to an external server using an application developed by Professional Services. This external server IP address and Port configuration can be configured under Applications -> Extern Management Logs. Management logs are being stored in history files as of current implementation. If External Server is connected to OmniPCX Enterprise, OmniPCX Enterprise will send these logs in form of UDP packets. There will not be any acknowledgement for this data. 6.1.7 Dial By Name overflow to LDAP As of I1.605.16.c, the new LDAP direct access system option allows to perform the dial-byname search directly in LDAP server instead of searching in local directory. This new system option is under System parameters -> Other System Param. -> System
For more information, refer to the updated system documentation. 6.1.8 Unset the Redial Feature As of I1.605.16.c, the new Deactivate Redial Key system option for Redial Key allows to make the Redial key a manageable one. The Redial Key is made ineffective only if both the System option for Redial Key is forbidden and the parameter for Redial Prefix is also forbidden (RedialLast Number) in Phone feature COS. This new system option is under Specific Telephone Services -> Deactivate Redial Key. For more information, refer to the updated System documentation. 6.1.9 DECT encryption on IBS/Crystal Hardware As of I1.605.16.c (including the ibs_ng v49.03 encryption binary), Alcatel OmniPCX Enterprise provides three levels of security for establishing and maintaining DECT calls. These levels correspond to the following three modes: 1 "Identity" mode 2 "Authentication" mode 3 "Encryption" mode Before Release 9.1, the system's security level is limited to "Authentication" mode for a DECT system in IBS configuration. Pre-requisites: Modification in the IBS software to open the DECT standard encryption as available on RBS. All RF bands, World Wide. Only with Crystal hardware (synchronisation by DTM needed).
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OmniPCX Enterprise management to allow the user to set the DECT security level to encryption, the software encryption of the IBS is activated by a message from OmniPCX Enterprise. The encryption binary ( v49.03) is for IBS NG (not possible with "old" IBS 1G). MR100/200/300/400 mobiles must normally operate. Mobiles must be reinstalled to take into account the encryption. Actis software lock for DECT encryption. For more information, refer to the Technical Communication TC0274 DECT compatibilities. 6.1.10 Voice mail password length As of I1.605.16.c the maximum length of the administrative voice mail password is increased from four to eight characters while managing from mgr. 6.1.11 Cellular Voice Mail detection timer While calling a tandem (fixed set with a Mobile Remote extension twin set association), A problem if the External Cellular Client is unreachable (set switched off or out of coverage) the call is automatically forwarded to the voice mail provided by the public operator (if activated) and the main set stops ringing. As of I1.605.16.c, the new timer no. 373 can be configured in the PCX to bypass public operator voice mail forwarding and allow user to take the call from the main set. When the call presented to the External Cellular Client is answered before timer expiration, it is identified as an automatic answer from the voice mail and the call is cancelled. The main set continues to ring. The user can take the call from the main set of the tandem. This feature is available for External Cellular Clients accessible through ISDN, H.323 and SIP trunking. The call presentation to the twin set association depends on the timer no. 373. By default, timer no. 373 is set to 0. Timer value different to 0: the timer is activated and it allows to bypass the Cellular Client forwarded to voice mail. In case of MyIC mobile on Blackberry and Windows mobile, the feature Cellular Voice Mail detection timer cannot be used. The timer no. 373 must be set to 0. This restriction will be resolved in a future patch. For more information, refer to the updated System documentation. 6.1.12 Supervision with Free Desktop As of I1.605.16.c, it is possible to move the supervised set to another node of the same network when supervisor set is busy.
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6.1.13 Call Transfer (USA Conference Mode) As of I1.605.16.c, enabling USA Conference Mode allows to display the Transfer key on a set already in conversation with a party. This parameter is under System Parameters. -> Other System Param. -> Local Features
True: The call transfer can be initiated in conversation (one active call and no call on hold). The user must press the Transfer key to dial a directory number (consultation call) and press the Transfer key a second time to complete the call transfer. False (default option): The call transfer can only be initiated during a consultation call or three-party conference. The Transfer key only appears during a consultation call. For more information, refer to the updated system documentation. 6.1.14 3 party conference (USA Conference Mode) As of I1.605.16.c, enabling USA Conference Mode allows to display the Conference key on a set already in conversation with a party. This parameter is under System Parameters. -> Other System Param. -> Local Features
True: The three-party conference can be initiated in conversation (one active call and no call on hold). The user must press the Conference key to dial a directory number (consultation call) and press the Conference key a second time to complete the three-party conference False (default option): The three-party conference can only be initiated during a consultation call. The Conference key only appears during a consultation call For more information, refer to the updated System documentation. 6.1.15 Management Event on Forward cancellation/activation As of I1.605.16.c, CMISE events are generated when a subscribers forward, DND, lock or overflow states changed. No matter the state change comes from phone set or from management tools like mgr/4760, ACAPI will get the event and communicate with external applications. The external applications will receive these events and decide what to do. For more information, refer to the updated System documentation. 6.1.16 FlexOffice: forwarding cancelled As of I1.605.16.c, the new NOEIP INSERV Forwarding Cancelled system option allows to cancel the forward of a NOE IP set automatically, when the user comes back from out of service to in service. This implementation is specific to making NOE IP sets out of service by using the prefix or deleting MAC address. So whenever the user makes the set out of service by using inserv/outserv prefix or deleting the MAC address of the set and made back into service, then whatever forwarding is been enabled in the set will be cancelled automatically.
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The new NOEIP INSERV Forwarding Cancelled system option set to TRUE to validate the feature is under System option -> System parameters -> Other System Parameters -> Local Features Parameters. For more information, refer to the updated System documentation. 6.1.17 UDP to TCP switching for long messages As of I1.605.16.c, the new Move to TCP parameter is introduced in SIP proxy layer (SIP -> Proxy) True: Allows OmniPCX Enterprise switches to TCP automatically for SIP messages longer than 1300 bytes (in compliance with RFC3261). It was OmniPCX Enterprise behavior in previous versions. False: Inhibits this behavior and force use of UDP only. It applies globally, for External Gateway, and as well for SIP Extension, SIP Device and SIP External Voice Mail. 6.1.18 Multiple SIP gateways support using via header As of version I1.605.16.c, on inbound calls, a new feature enables "Via" header checking in order to select the proper external gateway to handle the call. It comes in addition to existing matching rules. Next, when an inbound request is received it is routed to the right external gateway using the following rules: If the "P-Asserted-ID" header is present, and its domain part matches with the "Remote Domain" of a given External Gateway, the call is processed using this gateway. If there isnt any "P-Asserted-ID" header, and the domain part of the "From" header matches with the "Remote Domain" of a given External Gateway, the call is processed using this gateway. If one or several "Via" header are available, and the domain part of one of the URLs matches with the "Remote Domain" of a given External Gateway, the call is processed using this gateway. Multiple gateways routing on "Via" header has to be activated with Via Header_ Inbound Calls Routing parameter under System -> Other System Param. -> SIP Parameters. 6.1.19 SIP QoS tagging support As of I1.605.16.c, a new feature will provide ability to store the IP QoS parameters ("802.1 priority" and "TOS/Diffserv") in the SIP stack at the time of stack initialization, so that the stack can open sockets with the right QoS parameters. These parameters will be used for all SIP messages from OmniPCX Enterprise. The IP QoS parameters are fetched from the CPU IPs respective IP domain. If no IP domain is managed, the default domains IP QoS parameters are stored in the SIP stack. 6.1.20 Force On Net As of I1.605.16.c, Routing Application parameter is created in external gateway to enable the Force On Net feature. In this case OmniPCX Enterprise sends Invite message without SDP to an external SIP server provided by Professional Services. OmniPCX Enterprise may receive 302
TC1380
18
OmniPCX Enterprise
responses from external SIP server for initial INVITE. In this case OmniPCX Enterprise will not consider 302 as forwarded call. The forward notification (arrow [=>]) symbol) for internal forwards will be removed from the display of the calling user, during the ringing state and also calling number alone be shown in display of called user. For external forwards also, arrow symbol will not be displayed as it exists up to now in the calling user. And also for this "302 response" feature is mandatory from external SIP server. Restriction When SIP device calls the external SIP server it receives the "302 response" with forwarded number's information. And also the user display will have the forward notification (arrow [=>]) symbol) because SIP device is treated as an external entity of OmniPCX Enterprise. 6.1.21 Interoperability with SBC 5.2.8 As of version I1.605.16.c, OmniPCX Enterprise allows to interoperate with the SBC 5.2.8.
6.2
From I1.605.21 version
6.2.1 Feature Codec G722 From the version I1.605.21 you can manage G722 on IP Touch Extended Edition sets. OXE version minimum is I1.605.21 with IP Touch Extended Edition 4.21.00 binary. Codec G722 is possible only between 2 IP Touch 4028, 4038 or 4068 Extended Edition (Gigabit) of a same node (local communication). Example of G722 Management in the concerned set domain (IP > IP Domain):
Node Number (reserved) Instance (reserved) IP Domain Number IP Domain Name Country Intra-domain Coding Algorithm Intra-domain Coding Algorithm FAX/MODEM Intra domain call transp FAX/MODEM Extra domain call transp G722 allowed for Intradomain call G722 allowed for Extradomain call : 611 : 1 : 0 : + + + + + + + -------------------Default Without Compression Without Compression NO NO YES YES
Example of Management of G722 Speed at 64K in the system compression parameters (System > Other System Param. > Compression Parameters> G722 Speed)
Node Number (reserved) Instance (reserved) System_Option G722 Speed : 611 : 1 + G722 Speed + 64 K
19
TC1380
OmniPCX Enterprise
A communication established between two IP Touch in G722 can be displayed with the command demi_com d <set mcdu> :
demi_com d 63353 Fri Jul 2 15:51:05 CEST 2010
debut de demi_com Calling dcom_number neqt = 1274 | neqt_it = 1274 | EVT_CSTA_SNAPSHOT_DEVICE numero_it = 4 | compresse = 0 | tradkey.kindofkey = 255 | pas_touche1 = 0 | forwarded_neqph = -1 | numldem = 130 | nlogass = -1 | nummcdu = 16778541 status evenement val_path carte_fille_lio tradkey.cokey compteur_de_renvoi idx_abr nulo_final nl_pres | neqt_b = 0 = 367 = = = = = = = 0 0x83 0 0 -1 130 0 G722 LIOE_IP
= 0
For more information, refer to the system documentation section "Direct RTP in network" and "IP Telephony Domains".
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20
OmniPCX Enterprise
INSTALLATION PROCEDURE FOR VERSION I1.605.21 RELEASE 9.1 APPENDIX 1 CORRECTIONS
CORRECTIONS
The following corrected defaults concern the main anomaly.
I1.605.21
crms00200431 crms00257903 crms00258130 crms00255559 crms00257036 crms00249829 crms00250532 crms00240459 crms00206754 crms00238779 crms00247539 crms00227412 crms00227407 crms00255356 crms00249286 crms00222548 crms00245030 crms00245549 crms00247047 crms00206946 crms00197889 crms00215731 crms00196064 crms00225003 crms00210561 crms00209784 crms00221772 Network Encryption - Problem when SIP calls an external set through transit node. OXE I1: Immediate fwd is not working in CPU node. Removal of correction for crms00210561. Stand-by getting freeze after a switch over (Bascul). RSI: Route select through SIP trunk gets no answer when called from IP set. Regression: Attendant cant able to park link and trunk call in preproduction of I1.605.21.bkp environment. Regression: Entity overflow is not working in external call towards Out of service set. SOSM: Wrong call id for " Call Retrieve" and "Release" message in enquiry off. Regression: CSTA: When Sec. Identity is enabled, calling device is known instead not required. Inactive Transfer and Conference key after direct enquiry call. Non monitored announcement with LCD add-on still using add-on. Inconsistency call back and unanswered calls. Take into account the Calling Name too. Regression: Problem in supervision enhancement. Transfer key disappears after cancel using End key. DTMF suffix is not working in programmed key / 1-106311381. Wrong display for interphony deactivation in German language. Wrong US string while activate/deactivate interphone in 8118/8128 MIPT sets. Regression: Network call gets forwarded even though the set is free. Generating warning message while R/M SEPLOS/SIP set. H323 issue in case that ReleaseComplete message is lost. OXE incident 0426 not emitted upon first reset of IP Touch following a bascul. Private to public overflow for forward busy/no answer and overflow busy/no answer. The CCA display shows the listening supervisor. Wrong display in Secondary Tandem Set. Force on net: Forward notification not displayed. SOSM: Extra "End of dialing" message and MCL blocked when new call made during call waiting.
TC1380
OmniPCX Enterprise
APPENDIX 1 CORRECTIONS INSTALLATION PROCEDURE FOR VERSION I1.605.21 RELEASE 9.1
crms00227976 crms00244114 crms00176964 crms00186205 crms00246693 crms00242254 crms00241485 crms00219678 crms00231000 crms00227404 crms00230042 crms00244862 crms00230659 crms00212379 crms00243980 crms00243265 crms00222548 crms00238723 crms00227030 crms00147891 crms00153478 crms00168925 crms00177049 crms00180648 crms00182416 crms00183497 crms00190148 crms00192713 crms00193242 crms00193710 crms00194381
OPE 4059IP - Problem with the Mute Key. The monitoring type is restored to MCL allocation. NRT: First call of SEPLOS is getting disconnected after the last caller cuts the call. NRT: Secondary MLA does not show the called party information. CLI in consultation call. VG not played in G729 for IAA for the ext. incoming calls over H.323 link / 1109206453. Call transit from analog trunk to AA then ISDN not working. Menu in voice mail is not correct after transfer in overflow case. SEPLOS dialing abbreviated numbers not working / 1-107298923. Remove "Feature Rejected" and voice guide. CSTA: Missing transferred event. Phone book of the pilot doesn't Broadcasted correctly: incident 2777. Problem with command 12. [SBD] SIP trunking: R9.1-forwarding to external failure. Agent can not on-hook if external caller disconnects first. CSTA: Misplaced "connection cleared" event with cause "Call_Cancelled". DTMF suffix is not working in programmed key / 1-106311381. SOSM - SS FWD: Add of the prefix of the external trunk seizure for the subscriber number. FWD Busy or No Reply to QSIG. IP domain counters not set back. numtr tool does not work properly in R8.0.1 G1.503.20 / 1-92208561. Network Encryption - Problem in chain call. User node2 reaches AVST Call Processor node 1 that transfers (blind) to CCD Pilot on Node1. Caller gets back tone instead of Voice Guide. If DECT tandem user with 4645 Mailbox uses roaming feature with node having 4635 Voice mail, panic flag in guest node / 1-97601841. Problem when a set A calling through ABCF IP Trunk set B forwarded through H323 trunk. Regression following crms00055273 on H1.301.28.b, bad charged number if transit with QSIG-GF / 1-98389993. Logical partitioning not working with H323 trunks. After deleting INTOF-A from ACT (X) behind IOIP, no more calls can be done to another INTIP ACT (Y) incident 2011. External parked call re-routing upon Attendant change status. CCD and Network Encryption / First level of Waiting.Q Voice Guide is not played after transferring Network call on CCD Pilot. 4635 ext IMAP losing its connection due to old 4635 versions (followed by crms00173758).
TC1380
OmniPCX Enterprise
crms00197757 DSP channels for VoIP are being hold connected with no equipment number. crms00198579 CCD/After network call transfer to CCD Pilot, caller hears ring back tone for 20sec before hearing the first Waiting.Q Voice Guide. crms00199333 Transfer from Remote Extension in WLAN Mode to external number not possible. crms00199771 Problem in termstat tool. crms00201238 After upgrade to R6.2 PCM trunks are getting blocked often /1-101761541. crms00201398 swinst_doesn't save patch Idle in Release 8.0.1 when copy in inactive partition doesnt save in the inactive partition / 1-101992792. crms00202466 Recording audio issue for incoming enquiry call. crms00202923 OXE generates incident 1279 for data calls / 1-102517463. crms00203254 Request pending problem stills in H1.301.34. crms00204164 4035 attendant receives an incoming call from carrier. The call rings on the set but no voice Backtrace: 0x08fb534f:150688591 EBP / 1-102257821. crms00206271 New exception at PC 0x093590a6. crms00206293 H323 and 4059IP half communication when transfer. crms00206361 Blocked b-channels on T2 PRA2 couplers / 1-103222704. crms00209199 Call from a fax number to an H323 fax reaches the wrong IP address if the fax was not prior called by an IP Phone / 1-103535691. crms00209314 Encryption: The default templates for rules on protocol create a an empty rules incompatible. crms00212158 Second call on REX sets not working / 1-104552478. crms00212160 External MOH from PCX does not play to the 3rd party PBX connected through T1 tie lines / 1-103313071. crms00212401 CSTA calls to CCD shows ID event if CCD has secret set crms00213601 Barring issue using "Transfer Outgoing-Outgoing" with the Qsig-BC trunk / 1104328511. crms00214330 Problem of REFER when internal call to RSI. crms00215205 CSTA Sets except first one in parallel HG doesn't ring if CSTA monitored after upg. crms00215731 OXE incident 0426 not emitted upon first reset of IP Touch following a bascul. crms00216074 Call by name list don't display results more than 48 entries / 1-105268041. crms00216774 RSI: GCID change for ABC F2 hybrid transfer. crms00217963 Need to know the reason for the incident 0425. crms00218476 4059 MAC is going to night service when the call is transfer to unavailable hunt groupIs backtrace Virtual_Z_VAD. crms00218740 CID issue. crms00219890 No Greeting Guide played when Analog & 4980 calls a statistic Pilot. crms00219905 CCD agent on NOE set showing wrong foreseeable time indication on display during a transfer / 1-105913041. crms00221502 No Ring back tone on SEPLOS when call back is enabled / 1-106133778. crms00221606 Number of 386 incidents should be increased / 1-106408551.
TC1380
OmniPCX Enterprise
crms00222534 AA on 4635 - doesn't accept DTMF dialing from analog set / 1-105644973. crms00223206 CSTA: RemoteExtension answer call issue. crms00223414 MAO: Panic flag with the bracketed value for reflexes users in spadmin with 4036 (TSC) connected to IBS on MIX board. crms00226174 Business account call incorrect entry in redial key / 1-106849461. crms00226434 Start IP Recording CSTA request refuse when agent is in Wrap-up after call. crms00226578 Tone 27 connected, instead of tone 183. crms00226686 OXE CSTA route_request too much in network. crms00226744 Set supervision not working on electronic addon module. crms00226888 Compilation error due to DPNSS_trunk() function. crms00227726 Routing optimization does not work in case of monoline extension / 1-106380235. crms00227764 During a conversation, the call drops and we see "voicemail" on display. serv=0 -> r_dcx / 1-107038511. crms00227927 Unable to block the auto call back on busy trunk group. crms00228712 OXE drops USER_USER (l=6) 00 45: CSTA when calls to public network. crms00229213 Uses wrong entity during routing optimization between the nodes / 1-106380221. crms00229763 Base station status are showing ABSENT status / 1-107519301. crms00230194 Backtraces related to the analog equipments; Application-exception no 5, serv=0 -> transrep / 1-107536131. crms00230240 Reconnect on Warm Transfer across to Remote Site disconnecting parties. crms00230245 Phantom Call after Conference across site in Genesys Environment. crms00230629 Error messages during RUNTEL. crms00230642 Can't put in service 2 new INTIP / 1-107802141. crms00230736 DECT in Hunting Group on pos1 unable to take call. crms00231000 SEPLOS dialing abbreviated numbers not working / 1-107298923. crms00231583 Name is not display over the ABC-F hybrid call, when the Special network On made True / 1-107712891. crms00231820 Removal of crms00199118. crms00232662 Errors are coming during RUNTEL. crms00232753 No option for Warm transfer from CTI Application or hard phone. crms00233707 OXE send evt BACK_IN_SERV while PROCCD out of service. crms00233945 During warm transfer initiating agent do not hear treatment immediately. crms00234645 Called number towards QSIG-GF is incorrect if called set is forwarded on busy condition / 1-108311931. crms00235447 The 4645 AA key 9 option is not working / 1-108286031. crms00237326 Agents stuck in conversation after incoming call release during hold time. crms00237335 OXE sending unexpected Connection Cleared for consultation call without previous events. crms00238170 Problem with transferring the call to a free set from an analog with analog and 4980 set / 1-107429681.
TC1380
OmniPCX Enterprise
crms00238282 CSTA event transferred missed after conference. crms00239091 RSI: Transfer key not displayed in ringing when agent making enquiry call to remote RSI. crms00240069 Call back on busy set is not working in multiline set. crms00241769 Transfer on Ringing is not working in Link call. crms00242401 Removal of crms00199771 in H1.301.45. crms00244964 Removal of crms00207084 from H1.301.45 as correction is NOK. DUPLICATES crms00249575 crms00153478 numtr tool does not work properly in R8.0.1 G1.503.20 / 192208561. crms00198869 crms00186205 OXE NRT: Secondary MLA does not show the called party information. crms00244539 crms00206754 Regression: CSTA: When Sec. Identity is enabled, calling device is known instead not required. crms00231085 crms00222548 DTMF suffix is not working in programmed key / 1-106311381. crms00224749 crms00222548 DTMF suffix is not working in programmed key / 1-106311381. crms00252768 crms00222548 DTMF suffix is not working in programmed key / 1-106311381. crms00241513 crms00227976 OPE 4059IP - Problem with the Mute Key. crms00252051 crms00242254 VG not played in g729 for IAA for the ext. incoming calls over H323 link / 1-109206453. crms00245589 crms00242254 VG not played in g729 for IAA for the ext. incoming calls over H323 link / 1-109206453. crms00208821 crms00242254 VG not played in g729 for IAA for the ext. incoming calls over H323 link / 1-109206453. crms00199099 crms00242254 VG not played in g729 for IAA for the ext. incoming calls over H323 link / 1-109206453. crms00245409 crms00242254 VG not played in g729 for IAA for the ext. incoming calls over H323 link / 1-109206453. crms00258123 crms00257977 Regression: Immediate forward is not accepted in Analog/Virtual sets and backtraces occurs not updated in mgr. New Binaries noemipt8_r100_2.1.7 mg3_3.21 crms00216372 intip3_3.21 crms00238032 crms00216372
TC1380
OmniPCX Enterprise
I1.605.20
crms00182830 crms00185481 crms00190293 crms00193319 crms00193851 crms00196320 crms00203013 crms00207537 crms00207914 crms00208824 crms00211745 crms00214272 crms00214274 crms00215499 crms00215860 crms00216885 crms00218999 crms00220360 crms00220371 crms00220891 crms00221363 crms00222181 crms00222868 crms00222979 crms00223234 crms00223520 crms00226425 Ascom WLAN R100. T0 loop blocks after some days. Reset of INTIP with backtrace. [SBD] No voice after put on hold by CCM on SIP-ABCF. During conversation heard fake DTMF. HP Blade Server Obsolescence. MOH and RSI interoperability. crms00155982 GD reboots on review/modify Num. Plan through erma connection / 1-103309585. The feature CACoverrun doesn't work. Some System parameters are not translated into French. GD resets due to memory link issue. SOSM: Called number shown as '0' in three party conference involving R1.5 Trunk. SOSM: Problem in Release message when off-hook on-hook the Master of the Conference Monitored USER. SOSM: Two "Release" messages are missing and MCL blocked when a set transfers on ringing to busy mono-line set. SOSM: Junk release message and MCL blocked when trunk is monitored with condition id 5. SOSM: Wrong "Called Number" and MCL blocked during call waiting. SOSM: Wrong Release message and MCL Blocked after 3 Party Conference. Attendant Camp on call at a busy monoline set not released even after call is cut at the attendant. Network attendant intrusion tabs not getting cleared even after intrusion off. SOSM: "Moni" and "Groups" command not cleared after creating new SOSM session. ASCOM 8128: Casual conference: add an user in conference will enable speakerphone on 8128. NGP obsolescence of DDR2 256Mb for DSP TMS320C6421: New DDR2 512Mb (boards PowerCPU, GA-3, GD-3, INTIP3 and ARMADA). INTIP2 Board shelf 5 board 9 reboots randomly / 1-106495201. SOSM: MCL Groups taking wrong MCL Values if the command is executed when the session is stopped. Disconnect after transfer with CCivr 4625. MYICM on blackberry impossible to make call if timer 373 >7. SOSM: Unwanted two release messages and wrong values in called and calling number in transfer message during a transfer scenario.
TC1380
OmniPCX Enterprise
crms00228175 [SBD-BTIP SIP trunking] Bad 4059IP behavior on 183 progress reception from carrier. crms00228823 OXE backtrace on enquiry call with virtual Z. crms00229076 Reopening the crms00160543 GD resets abnormally when rstcpl command is given for SLI board - CPL *Backtrace: 0xc894191f / 1-107049635. crms00229684 CAC Issue. crms00230636 No Pu Tong Hua language selected. crms00231443 Long time no release on MIPT set after finish conversion. crms00233146 OXE DR-link in network / Recording resources in centralized node are not restored after a total reboot of the OXE. crms00233223 NGP/ INTIP3B: Lack of defense. Lose u-boot after @IP configuration. crms00233666 OXE doesnt send payload information in the second INVITE after receiving the message 302 Move Temporarily. crms00234513 DTM on DECT8 with INTIP on main ACT. crms00235484 An alternative echo canceller setting on NOE. crms00236854 Transfer by selecting a line not working when the line selected is Boss/Assistant. crms00237619 [SBD]: Outgoing calls: Bad RBT connection depending on traces activation. crms00237651 IBM 3250M2 ethtool support. crms00237868 Voice volume issue on GD-3. crms00239008 Blocked call in case of local call to Attendant then transferred to RSI point. crms00239450 Call cut when attendant already on com makes a new H323 outgoing call. crms00238907 crms00239450 Call cut when attendant already on com makes a new H323 outgoing call. crms00239719 Unable to get transferred to another automated attendant menu fix need in R9.1 for crms00200109 / 1-108880417. crms00240225 G722 audio level problem when switching from G729/G711 to G722 or from G722 to G729/G711. crms00241569 To include more information when there is a problem in buffer_dsc in GD. crms00241686 VoIP: Incident 5907 with FAX as different values for UDP maxdatagram size (no more manageable). crms00242180 SIP ISDN is not working towards Spatial Redundancy node. crms00244830 Integration of SIP Stack V4.0.006.022. crms00245421 Help text file should be updated for crms00193319. crms00248781 DB Translation for i1.605.20. crms00218477 SIP forking with MyTeamwork CSEQ not same in both SIP invite messages. crms00133618 CCD: One way speech During the conversation of the incoming ACD call / 187750071. crms00145065 'tick' on IP Touch while dialing first digit (trunk access code). crms00154988 Report: Big gap for Internal calls. crms00160206 Backtrace Get_key_prog_fwd on NOE IP.
TC1380
OmniPCX Enterprise
crms00169641 crms00174167 crms00181202 crms00182128 crms00183073 crms00185922 crms00186381 crms00186647 crms00189490 crms00191193 crms00191544 crms00191679 crms00193589 crms00193780 crms00193831 crms00194014 crms00194312 crms00194603 crms00194722 crms00195645 crms00196068 crms00197476 crms00198690 crms00199948 crms00200259 crms00200618 crms00201296 crms00201375 crms00201713 crms00202365 crms00203204 crms00203825
cstamono server exception. CLI issue on 9series over APA trunks / 1-96272307. Blank display in secondary MLA set when incoming call was coming. Set supervision not working properly when number of supervisors >10. Identity secret is not working in tandem. "Connect IP on Switchover" system parameter should not be manageable for ACT. Issue on boss - assistant set in R9.0. RSI Collect digit timeout not effective in case of enquiry call from agent (OTPE). Call back with 4645 does not work through ARS. Backtrace: 0x089b501d:144396317 EBP 0x01856ac0 --> postbon / 1-99658691. CSTA switch fails to report alerting device in complex hybrid link scenarios. IP Touch 4038 can not seize SIP trunk after TSAPI start DR Link. All types of forward not working properly. Local call from IP set to RSI the third voice guide is not heard by the caller. Time Zone does not work with IP Domain. Call Announcement on programmed key does not work towards user with Multiline / 1-100896801. CENTREX- Call by name from LDAP not working when only a single result is found / 1-100899908. Development of rotational trace for the main_afe. 4059 Programmable Key bad display. DECT campus system unstable after one week upgrade. CCIVR SIP and OXE, transfer feature doesn't work on some IVR ports, call released. Unexpected call release using business account code on programmable key on IP Touch set type 4068 / 1-101344591. swap partition full due to main_afe. Fax behind H323 gateway unable to use ARS prefix per domain. Not able to use trunk which is enabled "Security Patrol=True", exception--> transron. Backtrace in loop on UA after time modification / 1-102143415. No DTMF after calling from IP Phone to GVP SIP. Need Correction in the TSC/IP Parameters UDP port help Prompt in Rel 9.0 / 1100543853. Attendant call to SIP extension Lincor terminal fails. Pseudo main help isn't clear / 1102457581. After a transfer on a set which has no equipment managed the second call on this 4645 AA menu goes to dead air / no audio / 1-102683591. Flex: Switch from business phone to computer takes a 323 software lock. The Secret Identity display is shown as anonymous in a SIP phone / 1-102866171.
TC1380
OmniPCX Enterprise
crms00203922 CCD: User hears parking guide after a delay of 20s when call transfer done by attendant. crms00204390 Infocollect tool requests version 3.4. crms00205247 SEPLOS - Callback doesnt work properly and two invites sent / 1-103091283. crms00205494 Hybrid links are down as there is an external network 249. crms00207366 RSI: Route selection is not occurring while call made from attendant. crms00209195 OXE sends wrong party category element when automatic DISA is substituted / 1103982367. crms00209704 Change of APA boost levels for USA to be in line with NDDI2 boost levels. crms00212998 Incoming APA calls are not routed to phone set. crms00213207 H323 trunk call drop between OXE and Cisco system. crms00213803 Call transfer issue to an external using PCM R2. crms00214268 CSTA routing sequences not launched while a previous call is ON HOLD. crms00214428 4059 freezing, when the call overflows from the no answer parallel DECT hunt group / 1-104692251. crms00214647 AVST 8.0: Display 's incorrect in supervised transfer and audio problem. crms00215809 Not possible to hang up by CSTA a user in conference called through ABC link and RSI CLA2000. crms00218034 Mailbox for tandem set counts two 4645 users / 1-105446091. crms00218725 Unable to answer hunt group calls on set supervision / 1-105446471. crms00224733 CSTA: First Start Record not applied on IP Device. crms00227020 Display of programmed key is not working. crms00228669 Incident.txt to be updated on CH following modifications over INTIP3 (anomaly 3720). crms00233457 OXE: Double click release key on MIPT can't reject incoming call. crms00233507 ASCOM: Silent function is not available while it's working as a tandem set. crms00235683 Noise in UA set when it is put on hold through H323 Trunk. crms00241787 Infocollect tool requests for version 3.7. crms00242030 The sets configured with the display language "Valenciano" shows " Catalan" words for options in the sets display / 1-109239761. crms00244913 CCD: NOE Set freezed with backtrace: Unable to put immediate forward on virtual analog set when NOE substitutes virtual analog. DUPLICATES crms00230678 crms00186381 Issue on boss - assistant set in R9.0. crms00241706 crms00193589 Local call from IP set to RSI the third voice guide is not heard by the caller. crms00242269 crms00193589 Local call from IP set to RSI the third voice guide is not heard by the caller. crms00241920 crms00193589 Local call from IP set to RSI the third voice guide is not heard by the caller.
TC1380
OmniPCX Enterprise
crms00242275 crms00193589 Local call from IP set to RSI the third voice guide is not heard by the caller. crms00238267 crms00220371 Network attendant intrusion tabs not getting cleared even after intrusion off. crms00229460 crms00223234 Disconnect after transfer with CCivr 4625. crms00227944 crms00223520 MYICM on blackberry impossible to make call if timer 373 >7. crms00243774 crms00228175 [SBD-BTIP SIP trunking] Bad 4059IP behavior on 183 progress reception from carrier. crms00228171 crms00228175 [SBD-BTIP SIP trunking] Bad 4059IP behavior on 183 progress reception from carrier. crms00238851 crms00239450 Call cut when attendant already on com makes a new H323 outgoing call. crms00240323 crms00239450 Call cut when attendant already on com makes a new H323 outgoing call. crms00246695 crms00242180 SIP ISDN is not working towards Spatial Redundancy Node. New Binaries linux_patch_67.11 crms00196320 crms00237651 ramdisk_patch_67.0.5 noeip_4.21.00 noeipg_4.21.00 noemipt8_r100_1.3.14 mg_appli_45.6 crms00207537 crms00211745 crms00241569 crms00229076 crms00197889 crms00193851 intip_14.25 crms00190293 crms00222868 crms00197889 crms00193851 mg3_3.20 crms00222181 crms00237868 crms00226587 crms00233223 crms00213207 crms00209704 crms00174167 crms00212998 intip3_3.20 crms00222181 crms00237868 crms00233223 crms00213207 crms00228669 pra2_2.25 crms00185481.
I1.605.19
crms00181754 [BTIP_SIP trunking] No possible supervision on two external gateways. crms00152448 GD generate wrong double DTMF tones for analog endpoints / 1-92166231. crms00161217 Signification of the incident 4407 with information code 96 not available / 193524345.
TC1380
10
OmniPCX Enterprise
crms00173998 PCS mode not rescuing all IP phones. crms00181981 Following crms00160597 - No ring back tone for calling set during incoming R1.5 call if IAA activated / 1-97229371. crms00182941 After 2 times bascul multiline agent VM supervision key disappear. crms00183453 Encryption- Fax Nok with encryption. crms00184085 MTABg TOR release call cause. crms00184649 Backtrace is generating when i put the suite set in silent mode. crms00184763 Network call to VPS voice mail cut by calling node after notify message with "Alcatel put_on_hold" information. crms00185413 Analog Trk>UA Virtual Node 2 Forwarded VMail SIP AVST Node1>SIP trunk are out of order. No overflow on UA's entity. OK in T1 Immediate overflow. crms00185881 Exception when call a set in supervision::1721=Exc tph 14, PC 0x09343526. crms00185952 Unable to make or receive calls if the Remote extension is configured as a tandem set / 1-95756551. crms00185986 MONITEL Enhancement: help to identify the thread which is acquiring the LInfo. crms00186081 "Total duration of call processing for outgoing ACD calls" gets wrong values when connecting 2 ACD outbound calls. crms00186284 Display name on NOE set is different when compared to UA/ R9.0 h1.301.28b / 198694513. crms00186682 Encryption: SM error code missing in incidents 5957. crms00186857 Incoming calls direct to agent ID are not being counted as CCD calls. crms00186994 ISE Notification Server "Cobra" problem with UTF8 german special characters. crms00187537 Cannot route to an OTPE Service when using the Attendant group call distribution. crms00187544 No RBT on remote TG. crms00187605 Looping on listfwd command ,also does not work correctly, make the HDD space full / 1-99242091. crms00188023 Database error on Reflex user which has behind Z user, after using the "set out service" / 1-99393951. crms00188048 OXE MTBAg: bad cause in CSTA failed event. crms00188239 CCD / Issue after transfer of a 4059 to a CCD pilot (with busy agents). crms00188606 4059IP Attendant: Wrong display of Loudspeaker volume Label. crms00188857 When call comes to agent from pilot the agent wants to make enquiry call enquiry call doesnt works. crms00189344 Set shows please go on-hook instead of wrong number. crms00189436 "cnx on progress message" causes problems when calling from different node / 199743621. crms00189457 4059IP Attendant not able to SIGN ON for Assistant No (Giving Exception) in Blade Server. crms00189543 Cipher noise instead of RBT when UA/analog user perform a network call. crms00190134 CSTA missing calling and called device after parking a call that has previously been conferenced.
11
TC1380
OmniPCX Enterprise
crms00190207 First calls after shutdown or bascul with set supervision key not stored as not answered call. crms00190321 CSTA: Missing connection cleared when release external routed call. crms00190370 CCD: Release of call after duration of voice guide NOK. crms00190422 RSI No DTMF digits collected when we call a RSI directly from analog device. crms00190530 CSTA: Connection cleared event with cause call pick up is missing for secondary set. crms00190707 Trunk supervision can not be picked up with 'take call'. crms00191156 Analog Trk > UA Virtual Forwarded VoiceMail SIP AVST > AVST is out of service. No overflow on UA's entity. crms00191599 Incorrect hardware type in config command for Application board / 1-100286048. crms00191678 4049 attendant getting reset after up gradation to R9.0 / 1-100128883. crms00191682 MTBAg Problem with conference with 5 PCO through hybrid link. crms00191683 Monitel Enhancement: Enable Traces in Trace_ptdem() when ASSERT is called from fifo.c. crms00191721 Wrong IP Ports in STOP_RECORDING message. crms00192031 Add Traces in monitel to debug the reason for 1660 incident. crms00192786 CSTA: Queued event missing for main set even though attendant reserves the call. crms00192885 IOIP board not viewed in domstat tool. crms00192939 NOE crash after dialing personal directory prefix. crms00192950 Missing CSTA event at end of ABC/F intrusion. crms00193952 AFE: Counter acd_free_time doesn't provide the expected information. crms00194244 IP Phones & Soft Phones are resetting with Redundancy setup. crms00194507 Random wrong CLIP displayed on the mobile user when using REX with ubiquity assistant / 1-100741041. crms00194511 IP Touch User can not call a DECT set in another domain rescued PCS via local priv/publ overflow. crms00194574 CAC decrease in case of forward on no reply in the same domain. crms00195100 3-party conference - after 40 seconds silence with external party / 1-100846561. crms00195411 Analog trunk supervision out of service after switching back from PCS to CS / 1100869405. crms00195629 After check-in in the hotel suite the name of MIPT 610 wasn't changed. crms00195669 Issue with set supervision- long ring, when multi line configured on the supervised set / 1-100644871. crms00196029 Pilot Block guide through a SIP trunk.. crms00196580 Noise in 4097 after upgrade from OXO to OXE / 1-101284901. crms00196770 [BTIP-SIP trunking] enquiry call fails with ACE client. crms00196959 Unable to get the mini SIP trunk groups more than 130 / 1-101413801. crms00197070 No wake-up call booking info on V24 / 1-100907891. crms00197527 ACR script not running properly using CallTag and Call Profile ISM Rule. crms00197892 AVST 7.9 in network ->Audio problem.
TC1380
12
OmniPCX Enterprise
crms00198130 CSTA: Wrong cause in the delivered event of the secondary of twin set managed under fwd on no reply. crms00198491 Calling number field is empty in the case of ISDN transit call via OXE with secret ID. crms00198674 Calls were waiting in WQ for several minutes before being distributed to agents, although we got free agents with required skills. crms00198907 AFE: Unwanted event tickets when a Supervisor/Agent is logged on as preassigned and further enters in to PG. crms00199122 Replace handset displays in agent display when supervision and callback is set. crms00199986 OXE CSTA: 'end of conference' event misses. crms00200338 No name display on SIP set when received call on ABCF SIP trunk Group / 1102100311. crms00200481 MLA group number is missing in the POP-UP message of the secondary set. crms00200484 Network Encryption-No Encryption Key when IP Set Calls UA Set through Secured IP Link. crms00200669 Unable to make a call using public to private overflow, to a ghost extension / 1102072856. crms00200863 During second call ring, first call conversation is silent. crms00200893 CSTA: Forwarding is possible by CSTA service to a set in link even if restricted. crms00201371 NRT: CCD: No call notification on telboxicon display for the Multi-line agent in wrap-up state. crms00201548 CCO will call to many dropped calls. crms00201590 transfer to attendant from IVR (via Genesis) long delay before call transfer completed. crms00201945 Disabling "Events" key in Menu page must also disable "Non answered calls" key in 'Mail menu', since both keys show exactly same informations. crms00202110 CSTA: Wrong cause when attendant calls pilot locally. crms00202135 SLAB Reliability: loss of role IOIP Stand-By after Config_BT update during outage. crms00202587 Using set outservice prefix, the set is restarting and never prompts back for enter set number / 1-102696953. crms00202640 Set is still ringing after cut the call in SIP ABCF blind transfer. crms00203164 REG: Secret identity is revealed in ISDN T2 trunk in Bis environment of H1.301. crms00203186 CSTA: No diverted event generated when multiline set diverts to pilot and cause is wrong. crms00203215 New main IOIP is not updated on the synchronization for several seconds after an IOIP switchover. crms00203672 on GAP and 4012, sets blocked with backtrace __gmon_start__. Same as crms00170068 with different set types / 1-102617421. crms00204520 Lot of incident 3770 generated and 3536. crms00204547 Secret Identity is not working over SIP ISDN Trunk. crms00204589 AAPP / AHL Infocenter flash problem. crms00205037 Backtrace while a callback is set on a business set supervised by an agent.
13
TC1380
OmniPCX Enterprise
crms00205439 crms00205510 crms00206497 crms00206521 crms00207066 crms00207099 crms00207182 crms00207287 crms00208159 crms00208667 crms00208834 crms00209778 crms00209802 crms00213994 crms00214074 crms00214397 crms00214411 crms00214446 crms00215992 crms00216995 crms00217172 crms00217523 crms00218806 crms00219707 crms00219724 crms00220357 crms00221571 crms00221771 crms00221926 crms00222902 crms00222984
Occurrence of multiple tabs when there are two existing calls. SIP History-Info: forward fails due to added Centrex prefix in R-URI and History-Info. Master conference and announcement is not working. Delay in making calls from any application (MY IC, websoftphone, A4980). CSTA: Connection cleared event not generated when a multiline set intrudes and cancels enquiry. Statistics: Nb calls in on pilot B is greater than calls sent to it by pilot A (only A sending to B). ABC calls sometimes forward to VM of a random out of service extension. Randomly enquiry call is not possible from analog set. Random issue in analog trunk. Calls disconnected on Q-sig trunk when calling a CISCO call manager / 1103895611. OXE RSI: Cancel call isn't working. CLI for REX Agent for external incoming calls. B number information not sent in INVITE after upgrade to patch h1.301.34 & 38 / 1-103972701. CSTA: Z ghost transfer to a set behind ABC-F. Agent with callback on free set frozen after call to supervised set. Cost center modification refused, if set has configured analog set on TA analog. Private to Public overflow between MG failed if called set is DECT / 1-104847061. Wrong display after conference in perso page. ACR in network: Calls are not distributed in remote node. Remove cnxrm & cnxsimul from Make file mat_code_cnx_debug project. SOSM: "Version" Command is not working in CP (lisX25 tool). Err initrem 2656 SYSOPT 235 when starting after migration from R7.0 to R9.1. CCAgent doesn't offer DTMF mode on 4645 AA. cstaRemoteDeliveredSend, start recording on neqt - misleading print even if no recording. SOSM: Command N9(clear call) executed for wrong call id => Remaining not supervised. Incorrect TSAPI status. The CCA display shows that the supervisor is in listening mode. When the calling number is a Pilot, the agent unable to dial the DTMF digits in 4635 Call Me feature. Not able to call REX set using private to public Overflow in PCS mode. SOSM: No release message when enquiry call is released. DECT/CSTA: Event transfer missing after transferred by CSTA Service, a RSI call on another RSI.
TC1380
14
OmniPCX Enterprise
crms00223667 When we make the incoming call is answered by the MLA key, we are not able to use soft key options (Transfer, Conference) / 1-106378928. crms00224537 [SBD] Bad SBC CAC handling on SIP trunking outgoing call. crms00224583 Transfer issue using CTI toolbar and incident on Tserver. crms00225725 NRT: CCD: Call disconnected with back trace when a link call transferred to a local pilot(cstamultiTransfert). crms00225888 After a bascul IP Touch sets are resetting. crms00226181 OPS counters are not updating properly / 1-106868541. crms00226923 INTEROP-ABCF: Unable to attend the attendant call from supervisor set and backtrace occurs through Link. crms00227072 Ring tone is still heard even after attending the call. crms00227595 my_threadWasAborted Backtrace on T2 created GD reboot. crms00228756 Net Encryption bad feed back tone after overflow on associate. crms00228774 NRT: CSTA: Missing transferred event for Agent set. crms00229080 Deactivate_Phone Book overflow on LDAP server vice versa is failed. crms00229755 Do not disturb not working in analog user back trace found / 1-107144149. crms00232782 CAC is not decremented correctly. crms00234361 Dial By Name overflow to LDAP instead of internal phone directory not happening correctly when user press enter directly. crms00234420 New messages are not played anymore from VM option "To review all messages press 1" / 1-108230091. crms00234658 For supervision backtrace, hot fix needed in I1.605.17 according to crms00190761. crms00234681 [SBD] No gw identification on via for gateway 999. crms00235955 SIP ABCF-----Remote Extension DISA not working. crms00235982 MOH is not working in T1 CAS. crms00236138 Update two strings for Arabic. crms00236480 Lot of error messages are coming during RUNTEL. crms00236482 I1.605.19: IP, TDM phone display is NOK. crms00238223 CAC is decremented to 0 in conversation state. crms00238331 OXE I1: Multiline sets override option is not working if that set call a DND activated set. crms00238422 Regression-CAC is decremented to 0 in conversation state. crms00238436 SIP ISDN call is not going to SIP device, if SIP device is in domain. crms00239062 CSTA: Wrong cause in attendant enquiry call to pilot. crms00239114 Code optimization of crms00219724. crms00241903 SBD: No more USER=PHONE on the SIP URI, FROM and TO fields. crms00243356 Removal of the correction crms00185788. DUPLICATES
15
TC1380
OmniPCX Enterprise
crms00230468 crms00189457 4059IP Attendant not able to SIGN ON for Assistant No (Giving Exception) in Blade Server. crms00234644 crms00201580 [SBD] SIP trunking: no outgoing call possible when SBC is in saturated domain. crms00237567 crms00203164 REG: Secret identity is revealed in ISDN T2 trunk in Bis environment of H1.301. crms00234466 crms00209778 CLI for REX Agent for external incoming calls. crms00226506 crms00223667 When we make the incoming call is answered by the MLA key, we are not able to use soft key options (Transfer, Conference) / 1-106378928. crms00240553 crms00224537 [SBD] Bad SBC CAC handling on SIP trunking outgoing call. crms00234703 crms00225725 CCD: Call disconnected with back trace when a link call transferred to a local pilot(cstamultiTransfert). crms00236052 crms00226923 INTEROP-ABCF:unable to attend the Attendant Call From Supervisor Set and Backtrace occurs through Link. crms00230273 crms00229755 Do not disturb not working in analog user back trace found / 1107144149. crms00233147 crms00229755 Do not disturb not working in analog user back trace found / 1107144149. crms00222508 crms00234658 For supervision backtrace, hot fix needed in I1.605.17 according to crms00190761. crms00227679 crms00234658 For supervision backtrace, hot fix needed in I1.605.17 according to crms00190761. crms00222574 crms00234658 For supervision backtrace, hot fix needed in I1.605.17 according to crms00190761. crms00234644 crms00238223 Regression-CAC is decremented to 0 in conversation state. New Binaries noeip_4.20.90 noeipg_4.20.90
I1.605.18
crms00167031 NGP:GD3/INTIP3-monitor: 2 options under IP_MEDIA / MANAGEMENY leads to the same menu. crms00172419 Not possible to telnet_al to GD / 1-96142013. crms00184470 After a time of 60 seconds, a fax tone received by the set which force the voice connection to switch over to fax mode / 1-96930871. crms00192231 NGP: INTIP3A (GA3) crystal and coupler nb not set in CPL_CPU_MSG_DL_REL_IN propagated by puc server. crms00196695 OXE NGP platform: only r0 to r12 registers are provided in backtrace: introduction of easyptf. crms00201580 [SBD] SIP trunking: No outgoing call possible when SBC is in saturated domain. crms00203941 NGP INTIP3A: Only 105 free compressors out of 120 (Seen once).
TC1380
16
OmniPCX Enterprise
crms00205425 Increase number of phone COS to 256 (Audit). crms00207361 GD will reboot with CLIDSP on APA board / 1-103454093. crms00211160 SOSM: "Explicit Call Transfer" and "Release" Messages are missing when transferring the call from Monoline Monitored USER. crms00213207 H323 trunk call drop between OXE and Cisco system. crms00213985 SOSM: Enquiry call attempt with a camp on call after Clear call (N8) command results in wrong 'Call Hold' msg. crms00214252 SOSM: Wrong "Calling no." in the Release Message when External User leaves the 3 PTY Conference. crms00214436 Extra tab while making conference and still exists even after end conference. crms00216238 SOSM: Junk messages and MCL blocked for monitored trunk when DTMF signals are sent. crms00216984 Parameter Call Back Agent not visible. crms00218287 Backtrace when SIP Remote Domain field is empty in SIP Ext Gw (Via Header_Inbound Calls Routing is True). crms00218875 SOSM: No Release messages and MCL blocked for a particular transfer scenario. crms00220150 No RBT on remote ext cell phone for internode call. crms00221909 Non monitored master announcement on set with add-on module. crms00222552 'lookars i' command is not working / 1-106379963. crms00223116 SOSM: Wrong opcode generated when hold call is released. crms00223988 Delete of clockworks critical issue must be done for ADIAT component. crms00225009 SoftMSM: Encryption menu in mgconfig is not clear to understand how to activate softMSM or PSKmg. crms00225066 Transfer key is missing after doing an conference. crms00225955 SBD: No calling number when routing incoming calls on via header. crms00226181 OPS counters are not updating properly / 1-106868541. crms00228170 __gmon_start__ SIP extension backtraces. crms00228204 SIP traffic not possible with INTIP3A having more than 60 compressors (1 ARMADA daughter board). crms00229373 NGP: Incident 6002: param 8 values do not match the incinfo dump. crms00217722 Spring offer: MAO labels and Help texts in GEA/US0 and FR0. crms00229834 NGP: Introduction of AMCVB 1.47 in NGP 3.12.1. crms00230367 Impossible to install I1.605.16.a on AS IBM X3250 with PC Install 2.26. crms00233064 CANCEL Message not sent properly. crms00063647 XTSce90726 GD does not switch from BACKUP_SIG to is IP after power fail. crms00142757 CCD/ACR: ACR calls are not distributed to agents randomly. crms00177809 IBM AS obsolescence. crms00181454 Boss-secretary key doesn't gets updated when coming into conversation after hold. crms00186097 SIP trunking /SBC - One way communication. crms00191077 User requested trunk transfer from Attendant can not be dial without barring.
17
TC1380
OmniPCX Enterprise
crms00192306 Network Encryption: Scrambled voice on second incoming call to IP Phone. crms00193059 Network Encryption: Scrambled voice after AVST supervised transfer network call to user. crms00193785 Private calling number doesn't work with SIP device. crms00195597 4039 set do not update the latest binary if agent is logged in, if it logged off the binary is update. crms00196668 CFNR to voicemail disconnected by OXE after receiving "PROGRESS" message / 1101257271. crms00199934 new_atten_chiffre backtrace on T0 accesses with random half com connection. crms00199962 No way communication when recording in DR-Link mode a set from a remote node - full IP network. crms00199968 Display shows as private to public overflow for an intra domain call / 1101920981. crms00199975 Private to public overflow fails immediately after CS comes in service / 1101920985. crms00200166 To restrict external callers from reaching classroom extensions through 4645 AA / 1-101344091. crms00200780 Network encryption: No voice in IP touch when SIP Device calls through secured IP link. crms00200830 CSTA: Called and answering device is as not known in the established event of agent when permanent listening is activated. crms00201063 Voice Guide- replace a dynamic vg file after pressing "BACK" key, phone set is blocked. crms00202130 [BTIP SIP Trunking] Bad OXE behavior in front of My Teamwork. crms00202303 Wake Up Customization- no guides playing after you program a multiple wake up on analog or reflex set. crms00203100 Pilot2a: Call on secondary line is forwarding to the forward destination number of primary line. crms00204334 Calls won't overflow to 2nd ABC/SIP trunk. crms00206458 Missed call info not available for call through analog trunk & IAA / 1-103195935. crms00207304 OXE RSI waiting tone not broadcasted. crms00208971 Cut of call on 4049 attendant / 1-104059091. crms00209931 Unattended DTMF in ABC when # included in programmed key, regression. crms00211615 Secret Identity prefix is not working. crms00211826 Fix anticipation window in IP Link, required for WAN topologies. crms00212487 When the Guest Programmed the wake up time 4645 is not confirming the time / 1-104043031. crms00212794 Wrong Voice guide played for Personal trunk seize / 1-104495851. crms00213069 Malicious call Option in Trunk Call is blocking the set / 1-104549503. crms00214267 Network Encryption: Noise instead of Ringback tone. crms00214486 he_dow_tuner crash with backtraces.
TC1380
18
OmniPCX Enterprise
crms00215715 The pilot voice guide is not play in general forward. The call is released. crms00216067 Call to the hunt group does not overflow from remote extension / 1-105230071. crms00216147 The Remote crystal containing INTIP B is not stable trunks boards are resetting continuously. crms00218060 Private number missing / BTIP / 1-104897203. crms00218792 [SBD] Bad from header when RegiD in PAI is activated. crms00223761 UPS through USB is not working in IBM 3250 M3. crms00229445 MAO labels and Help texts in GEA/US0 and FR0. crms00230078 MAO parameter and Help texts is not proper as per mentioned attached file. crms00230652 Problem with command 9. DUPLICATES crms00131955 SIP: Suddenly it occured on Stby CPU Active a crash in sipmotor. crms00212558 crms00211160 SOSM: Transfer, Release and Retrieve messages are missing if Monoline User transfers the Second camped on Call. crms00228304 crms00191077 User requested trunk transfer from Attendant can not be dial without barring. crms00226503 crms00192306 Network Encryption - Scrambled voice on second incoming call to IP Phone. crms00226389 crms00199934 new_atten_chiffre backtrace on T0 accesses with random half com connection. crms00225290 crms00199934 new_atten_chiffre backtrace on T0 accesses with random half com connection. crms00227728 crms00199975 Private To Public Overflow fails immediately after CS comes in service / 1-101920985. crms00209387 crms00202130 [BTIP SIP Trunking] Bad OXE behavior in front of My Teamwork. crms00229075 crms00204334 Calls won't overflow to 2nd ABC/SIP trunk. crms00208434 crms00211160 SOSM: "Explicit Call Transfer" and "Release" Messages are missing when transferring the call from Monoline Monitored USER. crms00217885 crms00229445 MAO labels and Help texts in GEA/US0 and FR0. crms00217802 crms00229445 MAO labels and Help texts in GEA/US0 and FR0. New Binaries linux_patch_67.10 crms00177809 crms00223761 ramdisk_patch_67.0.4 mg_appli_45.5 crms00152448 crms00207361 crms00184470 crms00213207 crms00172419 intip_14.24 crms00152448 crms00184470 crms00213207 mg3_3.12.1 intip3_3.12.1
19
TC1380
OmniPCX Enterprise
I1.605.17
crms00181481 NGP LED management finalization. crms00199383 Follow up of crms00175962:Cipher noise when call from BTIP is forwarded on encrypted ABCF link. crms00201184 SIP Trunking - OTCC SE - Call release when CAC limit is reached only on site A. crms00201188 BTIP SIP Trunking - OTCC SE - Presentation Guide assigned to RS GD not heard when CAC on HQ =1. crms00208299 NGP: Incident from INTIP3A during SIP traffic: 3529=Connection refused PCM out 244. crms00208794 Call Transfer feature not working when Boss/Secretary sets configured in different nodes connected by link. crms00210317 Wrong Subscriber no in Seplos set. crms00210986 NGP: PSAL incident identical for begin and end of alarm. crms00214323 SIP performances improvement. crms00216562 crms00214386 Follow-up of crms00192320 - 4059 BLF does not work for SIP SEPLOS set / 1-104690191. crms00214386 Follow-up of crms00192320 - 4059 BLF does not work for SIP SEPLOS set / 1104690191. crms00215604 R9.1/ Wake up notification doesnt work on 4068Attendant (Hotel environment). crms00217531 CSTA: Missing transferred events for the transferring and transferred sets. crms00217788 NGP: Encrypted fax session NOK when standby INTIP3B SoftMSM becomes main. crms00218369 The special characters * and # are accepted as password in mgr but not accepted in the set. crms00218986 SOSM: MCL blocked when external call is left unanswered. crms00218987 SOSM: No call hold message when busy set doesnt answer the external call. crms00220506 [BTIP] White communication after supervised transfer. crms00221032 TRANSFER key missing in MIPT sets after doing an conference. crms00221275 Wrong display for month march in Dutch on 401X set / 1-106162191. crms00223182 Modification of domstat/ippstat tools (part 2). crms00223225 IP Tos was not applied if the Tos value is more than 39 for SIP messages. crms00223267 NGP: Flooding of Call Server with CPU_CPL_MSG type 0xef at starting. crms00223564 Update Arabic&Hebrew string translations. crms00224846 Update Hebrew language string from Ivrit to Hebrew in all language. crms00229522 Regression-Bye is not sending correctly in SIPISDN and SEPLOS. crms00055669 XTSce98261 Improve faxtracking tool. crms00055979 XTScf03180 NOE A: Boss/Sec - Problem during boss msg. crms00108744 Nortel issue in H323. crms00122474 H1 DL link surveillance not working. crms00123489 CCD: Difference in wrap up state.
TC1380
20
OmniPCX Enterprise
crms00131598 crms00133728 crms00138882 crms00140044 crms00142250 crms00144351 crms00150256 crms00158649 crms00158808 crms00159656 crms00161303 crms00162016 crms00163325 crms00164141 crms00165196 crms00168266 crms00170068 crms00172806 crms00174451 crms00175935 crms00175983 crms00176070 crms00177419 crms00177576 crms00177714 crms00178095 crms00178229 crms00178305 crms00178547 crms00178602
Incorrect option menu for "gdump" command. "Compvisu Sys" details not displayed properly in cpl_online h323 command. Systematic over flow priv/pub local if stand -by in service. Incident during creation of DECT "user per profile". Communication from attendant to IP Touch are not uncrypted / 1-90041033. MEA agent inc ACD call, permanent listening, consult call to external can not complete conf by CSTA. MOH to be initiated in g711 instead of g729 over inter VPN calls. Agent able to disconnect the call from the CCA. External party does not hear the ring back tone when SIP IVR does a Blind Transfer to user / 1-93246091. Agent Login / Logout times are not tally. CCD rejects calls due to lack of resources. 4645, lot of incidents 5402, 5400, 1004 and also backtraces VMAIL (1401) / 194108821. Wrong calling number from OXE while sending a fax from fax server / 194013341. Audit: Wrong Node id value. NGP: Core generated in GD/GD3 and INTIIPA reset when SJ phone does transfer. CCD: Call to pilot through QSIG-BC is not following entity routing. Analogue sets blocked with backtraces / 1-95196591. UA link no longer responding on 4035 sets after a T2 call / 1-95685961. Ringing tone issue for different set when the set is supervised for virtual set / 196242961. No voice after put on hold by CCM. Myteamwork with Thales encryption on: Scrambled voice or no voice if MTW user uses a phone in network. What is the reason for "1279=Not expected connection object type " from PRA2 board / 1-96083121. DECT/CSTA: event transfer missing after consultation call on RSI, completed by CSTA Service. Dial by name search output does not show Norwegian letter or / 196754701. Remote hold when call waiting and hear VG2 through Genesys stratage failed. Call is cut when CCD supervisor picks up an Attendant call by dialing Agent PG call pickup prefix. Chained forwarding on busy/no reply results in CCD incoming calls lost. MIX boards remains HS with backtrace after bascul / 1-97197765. CCD: Agent buffer value decremented when remote agent transfers the call to same statistic pilot. 4059 transfers to Harrington St users go directly to users VM, not their set.
21 TC1380
OmniPCX Enterprise
crms00179553 FT_745151: Incompatible CLU are not taken in account for ISDN incoming calls toward PABX network. crms00195261 Reset of INTIP with backtrace / There is a new exception. Its address is:0XC0010104.Monitel time: -16185755. / 1-101063121. crms00195568 CAC blocked. crms00198867 Solution provided for the CR crms00134809 is blocking some test cases of the new JI feature 30. crms00201855 DECT system crash. crms00204211 [BTIP] Supervised transfer - communication on leg2 is bad. crms00204222 SIP Device can not add installation number from entity over R2 / 1-102430561. crms00204568 CSTA: Buffer Size reach the Max 03/12 10:24:24 | -> BufferSize=524202 (Max=524288) TotalMsg=11. crms00204997 VG 528 not broadcasted when call from N1 to N2 then N2 enquiry call to pilot of N1 with agents busy. crms00193028 crms00204997 VG 528 not broadcasted when call from N1 to N2 then N2 enquiry call to pilot of N1 with agents busy. crms00206016 SIP comm. with ABC-F link crms00206771 CSTA: Missing Connection Cleared event when reconnecting the call. crms00208126 Default key option not working in Automated Attendant. crms00208934 SOSM: rlis server not stopped when Lis client is killed. crms00208944 SOSM: Monitoring of external num (complete) refused after stop of Lis client. crms00209750 Agent & GVP call disconnected when other call is also disconnected. crms00209885 Wrong default value is set for 8021p priority. crms00210259 Deactivate_Phone Book overflow on LDAP server is failed. crms00210387 CSTA event coming too late (CONNECTION_CLEARED). crms00211728 "Not a Good type" Incident thrown, when trying to connect 4038 emulation software with OXE. crms00212723 Calling name presentation not working on redirecting call over SIP trunk / 1103921973. crms00213594 Incorrect routing to Voicemail from One Number Service / 1-104747091. crms00213701 Display shows 'send DTMF' instead of TG name / 1-104508321. crms00214776 IP Phone count per IP Domain. crms00215606 Problems with intercom server when resetting PRA2 of DREX hybrid logical link. crms00218046 Netherlands: 4028 sets shows " terubellen" when calling someone in place of "terugbellen" / 1-105536201. crms00218482 Wrong CSTA behavior after conference call release. crms00218801 Calls to SIP extension failed. crms00221299 Queue info not correctly translate in Dutch when agent is in conversation. crms00221820 Empty screen displayed on a 4039 set when the missed call back key is pressed / 1106116215. crms00223839 Bad trace in sipmotor due to report.
TC1380 22 Ed. 01 / 30 September 2010
OmniPCX Enterprise
crms00226339 Correction report in G1.503.33.d. crms00227370 When CAC saturated, in CCD call some guides either level1 or level2 are repeated for 1 min. DUPLICATES crms00224300 crms00161303 CCD rejects calls "due to lack of resources". crms00226879 crms00199383 Follow up of crms00175962: Cipher noise when call from BTIP is forwarded on encrypted ABCF link. crms00202592 crms00204997 VG 528 not broadcasted when call from N1 to N2 then N2 enquiry call to pilot of N1 with agents busy. crms00215262 crms00212723 Calling name presentation not working on redirecting call over SIP trunk / 1-103921973. crms00215534 crms00214386 Follow-up of crms00192320 - 4059 BLF does not work for SIP SEPLOS set / 1-104690191. New Binaries intip3_3.11 crms00217788 crms00223267 crms00208299 crms00210986 crms00181481 crms00195261 crms00165196 crms00055669 crms00133728 mg3_3.11 crms00217788 crms00223267 crms00181481 crms00165196 crms00055669 noeip_4.20.80 noeipg_4.20.80
23
TC1380
OmniPCX Enterprise
TC1380
24

Tc1380-Ed.01 Installation Procedure For V - en

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TECHNICAL COMMUNICATION OmniPCX Enterprise

URGENT NOT URGENT

No. TC1380 Nb of pages : 44

APPLICATION DOMAIN ...............................................................5 FEATURES AND SPECIFIC PROCESS .............................................5

CONTENT OF THE SOFTWARE PACKAGE.....................................6 LOADING THE SOFTWARE...........................................................9

Swinst 2.58.0 .......................................................................................... 10

RESTRICTIONS AND REMARKS...................................................11

NEW FEATURES AVAILABLE ON RELEASE 9.1.............................13

Ed. 01 / 30 September 2010

From I1.605.21 version........................................................................... 19

Ed. 01 / 30 September 2010

FEATURES AND SPECIFIC PROCESS

SIP Trunking. New carriers have begun a validation.

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CONTENT OF THE SOFTWARE PACKAGE

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I1.605.21 4.21.00 4.21.00 4.21.00 4.21.00

4.26.00 4.26.00 4.26.00 4.26.00 2.2.03.a 45.6

1.1.02 3.20 3.20

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LOADING THE SOFTWARE

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You should connect to swinst to complete the installation.

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RESTRICTIONS AND REMARKS

Installation is identical to 40 GB disks.

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4760i availability and support

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NEW FEATURES AVAILABLE ON RELEASE 9.1

For more information, refer to the System documentation.

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For more information, refer to the updated System documentation.

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From I1.605.21 version

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