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Breaking into the IT Industry

Why would I want to


work in IT?
In 1975 a new personal computer called the Altair 8800
entered the consumer market. Most people dismissed it at
the time as little more than a nonsense idea that would never
catch on, but not a certain 19-year old maths wizard and
Harvard drop-out.

Bill Gates, along with a small group of fellow amateur computer


programmers, saw a world of endless technological opportunity and
together they worked tirelessly to exploit the Altair’s potential, setting
up a small company of their own which would soon become
Microsoft.

Today, the initiative and enthusiasm of these early innovators has


sparked the rapid growth of an Information Technology industry that
has become arguably the most significant driver for the modern
global economy.

It's estimated that the IT sector generates more than over half of the
UK's total economic output and is responsible for around 5% of all
jobs in the UK - around 1.5 million employees.

With over 20 million British workers using some form of IT every day
as part of their job, it comes as no surprise that the IT sector is one
of the fastest growing and most in-demand industries in the UK with
more than 150,000 new entrants needed each year to satisfy
demand.
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From retail to sport and music to banking, IT is a vital component of


everyday life with opportunities existing across the industrial
spectrum and at every level. Just some of the specialist areas
include:

• coding and programming


• refining and improving functionality
• providing communication and network support
• diagnosing and resolving faults
• developing and implementing software solutions
• designing and maintaining websites

Regardless of what area you work in, IT offers everyday challenges,


variety of work, and often a relaxed working environment. With such
high demand for IT skills and a shortage of suitably qualified and
experienced personnel, salary levels continue to remain higher than
the UK average, rising at around eight times the national rate each
year.

New entrants into the IT sector are lured by an industry that provides
a good work-life balance. Most roles are performed during normal
working hours with little work to take home, however, the cyclical
nature of the industry often requires longer hours when project
deadline day approaches.

As the growth of e-commerce, mobile telecommunications,


networking, and security continues, demand for IT professionals at
all levels and across all industry sectors will ensure that the outlook
for new entrants remains a positive one.

How much can you earn in the IT sector?


Salary by Gender Salary by Company Size
Salary by Experience Salary by Location
Salary by Job Role

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Breaking into the IT Industry

What are the common


IT career paths?
Due to the variety of jobs that are available within the IT
sector, there is no single point of entry like you would find
with most other professions.

Even if you don’t have an IT background this doesn't necessarily


hinder your chances of starting a new career as most employers
look for more rounded individuals with more transferable skills.

There are a number of full-time and part-time courses available to


you that you can study at a university or via distance learning. It is
best to look for those that are recognised by the British Computer
Society (BCS) – the body that regulates the UK IT industry.

The most common route of entry into the IT sector is via the Trainee
Software Development or Analyst Programmer avenue. Trainee
Developers and Analysts can also referred to as Web Designers,
Database Analysts or Technical Support – the role is often very
similar, but different sectors will choose a title that reflects their
specific field of expertise.

From here your career would typically progress into a Senior


Developer or Programmer role before advancing up the career
ladder as a Systems Analyst, Project Manager or Consultant.

Further Reading
- How can I choose the right company?
- What are my transferrable skills?
- Should I work part-time, temporary or permanent?
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Obviously, not all positions are centred around the programming


route. Some of the most popular and sought after roles in IT are
within graphic design which allow more creative individuals to
flourish.

On the less technical side, areas such as IT sales and marketing are
more business-orientated and place less emphasis on specialist
know-how and more on commercial acumen.

Provided you are prepared to undergo continuous professional and


personal development, maintain your thirst for industry knowledge
and keep abreast of technological developments, IT offers
opportunities to take your career in almost any direction

It’s not just your knowledge and skills that will help your career to
develop, your personal attributes will be a great asset too. The
importance of interpersonal communication, business insight,
leadership skills, and an understanding of how IT is integral to the
strategic decisions, profitability and overall functionality of an
organisation cannot be underestimated.

All types of organisations hire IT professionals, from small scale one-


man business looking to hire the services of an IT consultant to a
large scale multinational organisation with an IT department of over
200 staff. It is up to you to decide which environment is right for you.

Job Searches
Database Development Desktop Support
IT Consulting IT Project Management
Network Administration Network Security
Software Implementation System Architecture
Web Development Web Design

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Breaking into the IT Industry

Where can I find out about


IT employers?
If you're embarking on a fledgling IT career, it's important to
get an understanding of what it’s really like to work in the
sector. You will want make an informed decision as to the
type of work you want to do and the type of organisation we
want to do it with.

If you already have an IT qualification you are already at an


advantage as you will have a network of contacts who have
experience within the industry.

Think about your course tutors, most of whom will have spent a
number of years working within the sector, as well as any companies
where you worked in placement schemes. They will have sampled
your work and will be able to help you identify your core skills and
open doors with their contact network to help find you a job.

If you're entering the IT sector without a related degree, you may


need to work a little harder at obtaining information. Ask your friends
if they have any contacts who work within the field and ask if they
can introduce you so that you can ask them questions about how
they started, what advice they can offer, and what their experiences
have been in their IT career to date.

Follow us on Twitter

Stay up to date with the latest news from the IT and Technology
sector by following @ITandTechUK on Twitter.
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Research the types of companies that you would like to work for to
gain an understanding of what opportunities may exist and what
different companies expect of their staff. Don’t be afraid to pick up
the phone or email the IT manager of an organisation to ask if they
would be able to spare some time giving you an insight into what it is
like to work in a variety of different roles.

Industry conferences give you a great opportunity to meet hundreds


of useful contacts all in one day and all in one room, so use them
wisely. Do your homework, network and find out as much as you can
about your chosen field, what your typical working day will be like
and what type of working environment will best suit your personality.

Fortunately, the IT industry is awash with magazines and websites


all offering a mixture of news and opinion. As well as using these to
find out about the latest trends and developments affecting the
sector, you will also be able to get inside information about the main
employers to help with your job search..

Key Industry Associations


- British Computer Society (BCS)
- British Interactive Media Association (BIMA)
- Institute for the Management of Information Systems (IMIS)
- Institute of IT Training (IITT)
- Institute of Scientific and Technical Communicators (ISTC)
- Institution of Analysts and Programmers (IAP)
- International Games Developers Association (IGDA)
- Society of Information Technology Management (SOCITM)
- UK Web Design Association (UKWDA)

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Breaking into the IT Industry

What qualifications are


important in IT?
Despite common perception, a degree is not necessarily a
pre-requisite to start your IT career. However, you need to be
prepared to put in some work to develop new skills,
knowledge and understanding of the processes involved in
order to succeed.

If you take the university route, there are plenty of degree courses
across the UK that meet both broad and niche areas of interest,
such as:

• Artificial Intelligence and Robotics


• Computer Games Development
• Forensic Computing
• Business Information Technology
• Computing and Psychology

If you have chosen not to go for an IT specific course, most will have
an element of IT built into their content and you can always opt to
take additional IT-specific modules as part of your undergraduate
course. Science, economics, statistics, mathematics and business
related courses will naturally improve your job opportunities due to
their emphasis on numeracy and problem solving – key attributes for
all IT professionals.

Find IT Courses
- UCAS
- The Open University
- Home Learning College
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Foundation degrees (FdSc) are vocational qualifications designed to


provide a basic overview of what it is like to work within an industry.
It's on a par with the more familiar Higher National Certificate (HNC),
but below a fully fledged Bachelor degree.

Both Foundation degrees and Higher National Diplomas (HND)


enable you to work around your existing commitments and will
provide you with the skills and knowledge you will need to break into
the IT industry.

Once you are up and running in your new career, you will need to
take ownership of your continuing professional development in order
to progress. Many choose one of the professional qualifications
offered by the Information Systems Examinations Board (ISEB).

These range from an ISEB Foundation Qualification right through to


Chartered IT Professional (CITP) status, the hallmark of a true IT
professional demonstrating that you practise the highest professional
IT standards.

If you have never worked within the sector before you need to
explore the various avenues open to you to help you gain the
invaluable experience that will boost your chances of securing the
job that you want.

You should approach some local firms to ask if they offer work
experience placements or ask your current employer if you can
spend time shadowing one of their analysts or programmers. This
will help you to appreciate how the IT function works within a
company that you are already know.

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Breaking into the IT Industry

What skills are IT


employers looking for?
The UK’s shortage of suitably qualified and experienced
workers has been well documented, and nowhere is this
shortage more acute than the IT industry.

In an environment where there are more jobs than there are suitable
candidates, career opportunities are rife for those who can
demonstrate that they have the right skill set.

Everyone in the field should have at least a basic knowledge of the


various programming languages used to run simple IT operations
and websites including JavaScript, HTML, CSS, PHP, and XML.

Skills with Object Orientated languages such as C++, C# and Java,


are highly desirable, whereas an understanding of certain database
technologies such as SQL are also in strong demand.

Candidates who can demonstrate a personal interest in


programming are regarded as hot property on account of the fact
that they demonstrate initiative, and illustrate a can-do attitude to
their work. Old languages die out to be replaced with new dynamic
technologies, so employers are on the hunt for people who can
move with the times.

In more creative roles such as graphic or web design, employers will


invariably look for candidates with an in depth knowledge of specific
software such as QuarkXPress, AutoCAD or Adobe Photoshop.
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Regardless of what kind of environment an IT role sits in, there is a


common set of intangible skills that you need to possess in order to
succeed:

• Clear communication - It's important to know when you need


to avoid talking in technical jargon with non-techies.

• Working in a team - There aren't many IT operations that can


be managed by just one person so knowing how to work with
others for the greater good is a key attribute.

• Ability to prioritise tasks effectively - When you have a bug


list that's getting out of control, it's useful to know how to
decide what to fix first.

• Problem solving and lateral thinking - If the IT department


has one overall goal, it's ability to solve problems outweighs all
others so this is a vital skill.

• Ability to keep your cool and remain patient – Pressure


comes in many forms from tight deadlines to pushy customers
so you must manage expectations, without losing your head.

• Flexibility and commitment – You’ll often be asked to help


ensure the successful completion of a project so you need to
be able to lend your hand to any situation.

Above all, employers want to see that you are well-rounded, have an
understanding of the IT industry and its place in the world, and you
have the drive and ambition for a career in IT.

Further Reading
- What are my transferrable skills?

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Breaking into the IT Industry

What makes a good


IT CV?
When submitting your CV, it's vital to know what it is your
potential employer is looking for in the perfect candidate.

By reading the job advert you'll get a good idea of their


requirements. If you can go one further and get yourself a full copy
of the job spec from the HR department or your recruitment agent,
then you'll have all the information you need to tailor your CV to
include the key skills they're after.

Find out as much as you can about the job and the company to
make sure you can match your abilities to their requirements. Look
at the company website, call the company directly or speak to
someone you know who has worked there previously.

Think about what you have to offer and ensure that your skills,
experiences and career aspirations are in sync with the employer’s
requirements and their company values. If they are a company that
believes in creativity, try to demonstrate how you have been
innovative throughout your career.

Most IT roles are reliant on technical ability so it's important that you
can demonstrate that you know the theory behind various skills, as
well as how to put them into practice.

Further Reading
- How can I tailor my CV to an audience?
- What are my unique selling points?
- What are the classic CV mistakes to avoid?
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The theory part is relatively simple to demonstrate by listing your


certificates and qualifications. If you state that you have a BSc
(Hons) degree in Computer Sciences then they can immediately
determine that you will have knowledge of databases, networks and
software engineering.

The key to creating a CV that really catches the eye is showing how
you've used these skills to achieve results in a professional
environment. Be specific to the job you're applying for and use
examples of projects you have worked on which made a difference.

You may have designed a new intranet for your employer which
helped improve staff communication, or you may have developed a
new piece of software that helped your company increase profits by
£500k. These achievements tell the reader that you're aware of how
your actions contribute to wider company goals and will earn you
invaluable Brownie points.

Only include information that is relevant to the job that you are
applying for and remember that your application is designed to do
just one thing – get you to an interview where you can go into more
detail on the projects you have worked on.

It's worth remembering that the person who initially evaluates your
CV may be a junior in the HR department who may not be fully
versed in technical IT language.

You want to make sure your CV shows you have the knowledge, but
isn't so full of jargon that it alienates the reader.

Free CV Templates
Database Administrator Network Manager
Project Manager Web Designer
Web Developer

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Breaking into the IT Industry

What does the job interview


process consist of?
Once you’ve jumped the first job search hurdle by securing
an interview, the selling process really begins.

Interviews can take a number of different forms. Some employers


prefer to start with an informal telephone interview, others will opt for
the more traditional one-on-one first and second interviews.

It's easy for you to put on your CV that you're an expert in HTML, but
don't be offended if you're asked to prove this by taking a test as part
of the interview process.

Technical ability is often the one aspect that sets one candidate
apart from the others. Before you attend your interview, find out if
there will be any tests and revise so a simple mistake doesn't ruin
your chances.

Employers will also look to find out about why you wanted to get into
IT and what you know about the industry as a whole.

As well as preparing for the general "What are your strengths and
weaknesses?" questions, you should do some research into the
latest technological developments in the industry and also think
about where you might like to be in five years time. A Senior Project
Manager? An IT consultant? They will want to know what it is about
the job that makes you passionate and what your future goals are.

Take part in a Virtual Job Interview to find out if your


answers are what IT employers want to hear.

Click here when you’re ready to begin.


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You'll be given the opportunity to ask your own questions so have


some prepared and keep them relevant to the job.

Something such as "I see software development as my real


specialism. Will the role give me a chance to progress my skills in
this area and put them into practice?" shows that you're aware of
your abilities and have an interest in developing them for the good of
the company.

Interviews will invariably be held at the office where you will be


hoping to work, however, some larger companies with a large
employee intake may opt for an off-site assessment centre where
your problem solving, analytical and leadership skills will be pitted
against your fellow candidates.

As daunting as it may seem, assessment centres are a golden


opportunity of securing a job offer with just the top few job applicants
making it to this stage.

Interviews are often seen as a necessary evil in the quest for


employment. However, they are designed for you to decide if the job
is right for you, as much as they are for employers to determine if
you're right for them.

Any job offer is a deal between a buyer (the employer) and a seller
(you) – it's important to make sure what is being offered meets with
your own expectations:

Further Reading
- How do I make a good first impression?
- What should I wear to my job interview?
- How can I calm my job interview nerves?

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Breaking into the IT Industry

What career goals should


I set myself?
With IT jobs in every sector you can think of, the
opportunities for career development, progression and
variation are readily available. It’s up to you to decide what
field of expertise is right for you.

The one constant is that the IT industry is always changing. As


technology continues to develop faster, slicker, smaller and funkier
ways of doing things there will always be new opportunities for both
inexperienced and established IT professionals.

Career advancement is typically into management roles, often via a


supervisory or team leader position which could see you taking
responsibility for team of programmers, or overseeing the successful
completion of a specific project.

This isn’t going to happen overnight but, depending on the size of


organisation and sector in which you work, it will typically take a
graduate trainee three or four years before they take on this kind of
responsibility.

Early on in your career, you will need to consider whether you want
to specialise in a certain area, or become an all rounder. Those with
very specialist skills will always be in demand and IT consultants and
freelancers are amongst the highest paid workers in the UK.
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It's worth remembering that as technology advances, it's possible


that your specialism could be made redundant, so always keep your
skill set up-to-date.

IT all-rounders on the other hand have a much higher chance of


progressing into management as they are able to understand
multiple tasks and team members. The money may not be as good,
but the job security is much more of an attraction.

One of the beauties of the IT industry is that there are quite literally
hundred’s of different roles to choose from but the opportunities
aren't just limited to within the sector.

The skills that you develop and the knowledge you acquire make it
possible for you to make the switch to other roles offering the kind of
working conditions that you really want. If you feel that you're not
getting the people interaction you crave then a job as an IT Teacher
may be right for you, or if you reel you're not getting enough creative
input, Digital Marketing might be more suitable.

A career in IT is a career with opportunities and options, rewarding


those who remain innovative and up to speed with the latest
technological advancements.

What Next?

If you’re still looking for advice on finding the right job, creating a
great CV or tips on job interview, career-advice.monster.co.uk
contains everything you ever wanted to know, and more!

If you’re ready to apply for jobs, upload you CV to Monster and


then take a look through the latest IT and Technology roles.

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Breaking into the IT Industry

IT & Technology Glossary


Ajax (Asynchronous JavaScript and XML) - a group of
interrelated web development techniques used to create
interactive web applications.

Browser - a software application which enables a user to


display and interact with text, images, videos, music, games
and other information typically located on the World Wide
Web or a local area network.

Cookie - a small pieces of text, stored on a user's computer


by a web browser containing the user's settings, shopping
cart contents, or other data used by websites.

DNS (Domain Name System) - a hierarchical naming system


for computers, services, or any resource participating in the
Internet. It it translates domain names into binary identifiers
associated with networking equipment.

Ethernet - a family of frame-based computer networking


technologies for local area networks (LANs).

Firewall - part of a computer system or network that is


designed to block unauthorized access while permitting
outward communication.
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GUI (Graphical User Interface) - a type of user interface


which allows people to interact with electronic devices such
as computers, hand-held devices, household appliances and
office equipment.

HTML (HyperText Markup Language) - the predominant


markup language for web pages. A means to describe the
structure of text-based information in a document.

IP (Internet Protocol) Address - a numerical identification that


is assigned to devices participating in a computer network
utilizing the Internet Protocol for communication between its
nodes.

Java - a number of computer software products and


specifications that together provide a system for developing
application software and deploying it in a cross-platform
environment.

Kernel - the central component of most computer operating


systems. Its responsibilities include managing the system's
communication between hardware and software
components.

LAN (Local Area Network) - a computer network covering a


small physical area, like a home, office, or small group of
buildings, such as a school.

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Breaking into the IT Industry

Macro - a rule or pattern that specifies how a certain input


sequence should be mapped to an output sequence
according to a defined procedure.

NTFS - the standard file system of Windows NT, including its


later versions Windows 2000, Windows XP, Windows Server
2003, Windows Server 2008, Windows Vista, and the new
Windows 7.

Operating System - an interface between hardware and user.


It is responsible for the management and coordination of
activities and the sharing of a computer's resources.

PDA (Personal Digital Assistant) - a handheld computer


incorporating colour screens and audio capabilities, enabling
them to be used as mobile phones (smartphones), web
browsers, or portable media players.

QuarkXPress - a computer application for creating and


editing complex page layouts in a WYSIWYG environment.

Router - a device that determines the correct destination for


data being transmitted from one network to another.

Shareware - copyrighted commercial software that is


distributed without payment on a trial basis and is often
limited by any combination of functionality, availability or
convenience.
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Terabyte (TB)- a multiple of the unit byte for digital


information storage equal to 1,000,000,000,000 bytes, or
1,000 Gigabytes (GB).

URL (Uniform Resource Locator) - a type of Uniform


Resource Identifier that specifies where an identified
resource is available and the mechanism for retrieving these
resources.

Virus - a computer program that can copy itself and infect a


computer without the permission or knowledge of the owner.

Wi-Fi - a set of internationally accepted standards which


ensures the compatibility of wireless network devices
manufactured by different companies.

XML (Extensible Markup Language) - a general-purpose


specification for creating custom markup languages. XML's
purpose is to aid information systems in sharing data

YouTube - a video sharing website that displays movie clips,


TV clips, and music videos, as well as amateur content such
as video blogging and short original films.

ZIF (Zero Insertion Force) - a concept used in the design of


IC sockets, invented to avoid problems caused by applying
force upon insertion and extraction.

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Breaking into the IT Industry

They say that the grass isn’t greener on the other side, but
often it is. Our series of eBooks brings together expert advice
to help you secure the job you want and build a successful
career.

For more career tools, visit career-advice.monster.co.uk.

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