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Lecture 6
Taibah University Information Systems Faculty of Computer Science & Engineering Information Systems Department
Topic list
Strategic planning Vision and Business needs Earls grid McFarlans application portfolio Business Process Reengineering (BPR)
Abdisalam Issa Salwe, Faculty of Computer Science & Engineering, Taibah University
Strategic planning
Entrepreneurs and business managers are often so preoccupied with immediate issues that they lose sight of their ultimate objectives. That's why a business review or preparation of a strategic plan is a virtual necessity. This may not be a recipe for success, but without it a business is much more likely to fail.
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Abdisalam Issa Salwe, Faculty of Computer Science & Engineering, Taibah University
Abdisalam Issa Salwe, Faculty of Computer Science & Engineering, Taibah University
Abdisalam Issa Salwe, Faculty of Computer Science & Engineering, Taibah University
The Vision
The preparation of a strategic plan is a multi step process covering vision, mission, objectives, values, strategies, goals and programs. The first step is to develop a realistic Vision for the business.
This should be presented as a pen picture of the business in three or more years time in terms of its likely physical appearance, size, activities etc. Answer the question: "if someone from Mars visited the business, what would they see (or sense)?"
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Data:
the data architecture required to support the required applications;
Technology:
the technology architecture required to deliver the required applications;
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Business Process Redesign (cont) BPR generally approaches the problem from the point of view of the customer and of the process.
Customer views are required to ensure that the eventual design actually satisfies them. Process views are required to try to remove the in tray problem, and to focus activity within it on the goal of the process not the function, so that unneeded or irrelevant activity is removed.
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Incremental Change Process-Led Assume Attitudes & Behaviors Management-Led Various Simultaneous Projects
Radical Transformation Vision-Led Change Attitudes & Behaviors Director-Led Limited Number of Initiatives
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Why Re-engineer?
Customers Demanding Sophistication Changing Needs Competition Local Global Change Technology Customer Preferences
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Key Steps
Select The Process & Appoint Process Team Understand The Current Process Develop & Communicate Vision Of Improved Process Identify Action Plan Execute Plan
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Reference
Laudon, K. & Laudon, J. (2006): Management Information Systems:Managing the Digital Firm, 9th ed. Prentice Hall Abdisalam Issa Salwe, Lecture Notes, Thames Valley University, 2008. Dave Chaffey, Paul Bocij, Andrew Greasley and Simon Hickies (eds) (2003): Business Information Systems: Technology, Development and Management, Pearson Education Limited, London.
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Tutorial Question
Getting approval to implement a reengineering project is often difficult. Management is more likely to approve your request if you present them with a cohesive justification. A complete business case contains all of the facts that justify the BPR effort. Discuss
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