You are on page 1of 30

903431

Human Resource Management


Human
H
Huuman Resource
Reso
ourrce Management
Management
   

7 .. 2552

--  --
 !! "  .
 
  !#$ HRM


 
A ( ) #   * HRM

B  (    

1  ( + * HRM

2 '    HRM

3 ,/% # 

2 Sakda Hwankaew #%& 1 - '   #  


     HRM
 0  /       "! 

7 5 2 6 4
= " HRM Workforce MIDTERM Career FINAL

14 12 9 13 11
HR Strategy Training Compensation HRIS

21 19 16 20 18
JD JA JE Presentation Competency

28 26 23 27 25
HR Internet Performance Presentation Wrap-up

30
ER

 <% ( <   .


 
#!  #=! >  081-7210467, sakda@tips.co.th

3 Sakda Hwankaew #%& 1 - '   #  

 ( + * HRM

HUMAN RESOURCE

MANAGEMENT

0 0   ?!%B%?# %&  0
<=G"  #  
 #!( O  2 )
  
   !"

5 Sakda Hwankaew #%& 1 - '   #  

6 Sakda Hwankaew #%& 1 - '   #  


 & %&  U! 
 #   # 

7 Sakda Hwankaew #%& 1 - '   #  

'  ? " V

8 Sakda Hwankaew #%& 1 - '   #  


 !B%& 1

Y "<!

 #   !#

<#  <!%

9-11 "X< !<

9 Sakda Hwankaew #%& 1 - '   #  

 "  )%

"  

10 Sakda Hwankaew #%& 1 - '   #  


\ $   "(   * 
<# U$ & $Z[  
$< $< #B *B

# <* !)


#O ?*<=G
  = ]

11 Sakda Hwankaew #%& 1 - '   #  

( 0  ???

< <%<^&
 #  O=( O
`b "
"?
 ?  (   #^&

`b<=GU$( O?*U$ 


"  # HR
U <" #"? *%
$ %  &'
DNA
13 Sakda Hwankaew #%& 1 - '   #  

MD

 "U$# #$
Sakda Hwankaew #%& 1 - '   #  
 ( + #  
  #        !     ' 
      < =G     X&  %&
! <=G " " (rising star) 
 " V B?> ) <*
 !       &  ?      > 
 *   <    O         
= # =  <=!%&   =!" <O= 
O    "  <%&     # <^&  
B   B   ! O  " *%B  
 ( <l &^$
%& "> " ?BV
?  Gen-M

15 Sakda Hwankaew #%& 1 - '   #  

'   
#  

• " < (B< )


• " ? 
'   #  

+  18-19 +  20 +  21

( ) ($
)
( & * 

 ( ,##
(  /

Sakda Hwankaew #%& 1 - '   #  

  &   
  

 =q " " < &"?* =! " %& 18 ?


  *    ^     ,  .   = q  "  O=
 ]<  !=<^&V?=?* " %& 19.
  %B # =<?<<*%  !Z    O = # 
=q " "  !<=G=<( !'

18 Sakda Hwankaew #%& 1 - '   #  


#  ^B< 
•  #  ##   " Frederick W.
Taylor
1. ( # (  *<
2. ( <^
& O =q #"  
3.  < " U! =q #"  
•   ## !#  Henri Fayol “POCCC”
• ! #  Gulick & Urwick “PODSCoRB”
• Max Weber “Bureaucracy”
19 Sakda Hwankaew #%& 1 - '   #  

? /  ##? 


•   !"%  # 
•    # 
B %    <^O=
<%& $"!< !
•  # <=G  X&  
 <^
• ?," #! ? 
• ## #  #!<0$( !
?  <^B  > !> ? 
• ## *  <=G" 
!

20 Sakda Hwankaew #%& 1 - '   #  


4  :;
   

Personnel vs. Human Resource

'
   ,/%
• % <   /=> 4 ?
• ' ,**  (
•  
*' $( ' " Egypt,
China, Rome, etc.
•  /)  
*' $(,**

22 Sakda Hwankaew #%& 1 - '   #  


,/%  # 
I. (    & (Pre-classical Contributors)
• 1800s
II. (+D'
 ' (Classical Viewpoint)
• =! =‚1800s-1910
III. (+D: (Behavioral Viewpoint)
• 1910-1930
IV. (+D  G (Quantitative Viewpoint)
• 1930-1950
V. (+D ) (Contemporary Viewpoint)
• 1950-=ƒ#

23 Sakda Hwankaew #%& 1 - '   #  

I. #<# < & Pre-Classical Contributors

Robert Owen (1771-1858)


• U$=# * ,
• < >  (   ! <=G$
 
• O=# ( <l 0$""  ?"

B
•       <=G"##^B] 
 # <* )

24 Sakda Hwankaew #%& 1 - '   #  


I. #<# < & Pre-Classical Contributors

Charles Babbage (1792-1871)


•  " "* ,
• <=G#      <"
•  <^& (   !<^&
<  !
•    (  ## "> 
• < ?   !## =ƒU!( O

25 Sakda Hwankaew #%& 1 - '   #  

I. #<# < & Pre-Classical Contributors

Henry Towne (1844-1924)


•  U$< '  "  
# 
• <=G#!%& Frederick W. Taylor
*^
& *
• <=GU$
 =  # <* 
  "

26 Sakda Hwankaew #%& 1 - '   #  


II. ,/% # B<  Classical Viewpoint

1. :;  
 +   (Scientific
Management)
• Industrialization
• Frederick W. Taylor, Frank & Lillian Gilbreth and Henry Gantt

2. :; *'  


(Administrative
Management)
• <  U      #
• Henry Fayol and Chester I. Barnard

3. :;  
  (Bureaucratic
Management)
• <   <=G< "<=GU! O=!" ( <>?
• ( XB<^& X  < B "0$(  ="?*
  ! 
• Max Weber

27 Sakda Hwankaew #%& 1 - '   #  

Frederick Winslor Taylor


#  # <*    "

L/ &    "&   ;$


  N 

" &  ' *!' + 
 D G

28 Sakda Hwankaew #%& 1 - '   #  


1. :;  
 +  

Frederick W. Taylor
•  

"  GX
•  < %  <)Y+ Z <'' 
 "D*' */$*$
)
•  
1. (  )% (  %&%%& !U !0$
2. %  U <!^( ##" ?" 
3. % <!^ `b# !'  (   
4. ?* ! One Best Way # (    U$# ! 

29 Sakda Hwankaew #%& 1 - '   #  

1. :;  
 +  


" One Best Way
• Time and Motion Study
• <     (    <=G V !(  %&O
( <=G
• (  )% (  %& !< ! ! ?*  !  U! " "
OU!U! ""  "] %&( 
• =ƒ+  <%  %&<† < O= <#^& >  "&(   
! 
• *' D&*/$*
• <  <  < 
•  (  <  "]  < l O# "#< &
•  "   >  !<]      OO
=ƒ+

30 Sakda Hwankaew #%& 1 - '   #  


1. :;  
 +  
Frank & Lillian Gilbreth
Frank 1868-1924
• *')<)* % N * D

^"'( 
& " $
%  
Lillian 1878-1972
•  
&  D^Z $
%  
• ( D
 ( D   &
% *')<
& )*% N
• ( D
 ( D &*% N
' $
)
31 Sakda Hwankaew #%& 1 - '   #  

1. :;  
 +  

Henry Gantt 1861-1919


• NL/)  Frederick W.
Taylor
•     */$*'

( %   
  _ 

 (  Y(
<' 
 ()  &'
) 

32 Sakda Hwankaew #%& 1 - '   #  


2. :; *'  

Henry Fayol 1841-1925


•  
 ` &+
• & ) L/ 
  = D
L"%  Y*<'=  <'  `j  

 & _ "D
"  

•  
(Management) ( :
•  (   %& %&( <=G<^& 
( <  ? #!<=[  
•  ! <^&< &U!U! "!
= ) > ? (   !!
 ?* 

33 Sakda Hwankaew #%& 1 - '   #  

2. :; *'  


() )

 & (Functions) ( :
•   U !  
•  &  ! =  
•   #

" (Principles) ( :
•  ' `b !# U$#   ? !  14 
• X ! 14  (?  < &..   <"<l")

34 Sakda Hwankaew #%& 1 - '   #  


2. :; *'  
() )

Chester I. Barnard 1886-1961


• :;    %  *
 &
(Acceptance Theory of Authority)
• %  * /)&   (% & L/
 <)$)&L/ (% &
• “)&<)*% N $)$*” (Zone of
Indifference)
• *' ( D _  3
 D :
1. (    
2. ##^& 
3.  &$?  ! "  <^&< &
 ?

35 Sakda Hwankaew #%& 1 - '   #  

3. :;  
 
Max Weber 1864-1920
•   * <
• <   “## * <* " ”
(Ideal Bureaucracy)
• ( XB<^& X   "0$
(  ="?*  ! 
• X ! 7 =  <  1.1 
18
• <= ) > $ \X&U! !#
" 
• <  O^  ! * (  
" ?*  O  <=!%&=!
   !<!% * %* < 
"(   < ?U$#    U$ ##  
      =    
    ( < " 
36 Sakda Hwankaew #%& 1 - '   #  
( 
   :;  
+D'' 3

1. !(    & )   (


#
 &
"
2. L/ N( &  $ L" 
 */$* + _ *
3. ( NL/% % '& {   (
 ) L/
4. '$* 
L"  D^Z  "D
% <  + _ *

37 Sakda Hwankaew #%& 1 - '   #  

(  )  :;  
+D'' 3

1. Taylor ) +>  ( "() 


^&'
&'
2. Fayol ) %
'
" $
 ) "% <

3. Weber )   
"

&& ( ( *D%   D
 ( %
'
 $&
'  *
&
 DL""D  &  ^ 

38 Sakda Hwankaew
wankaew #%& 1 - '   #  
III. (:;  
+D: 
Behavioral Viewpoint
•     (  $* Z $"D,**
) |&)L") %  
1.  :  DD & (Early Behaviorists)
• Hugo Munsterberg
• Mary Parker Follett

2. +>  &} ^  (Hawthorne Studies)


• Elton Mayo

3. ("& <
^ (Human Relation
Movement)
• Abraham Maslow
• Douglas McGregor

4.
" : +   (Behavioral Science Approach)

39 Sakda Hwankaew #%& 1 - '   #  

1.  :  DD & (Early Behaviorists)

Hugo Munsterberg 1863-1916


•  * "D   
• ' 
)* 

• % '" * 

:
• ?* !#     " * 
<  !( ? <  #
 
• ?* !#     " * 
X =ƒ%&U!","  
(  
• X )%%&( ?  %," 
!#<=[   

40 Sakda Hwankaew #%& 1 - '   #  


1.  :  DD & (Early Behaviorists) () )

Mary Parker Follett 1868-1933


•  _-(+      
• $* *  "DZ '" 
$ %  
•  ^" ") ) %  $
(
•   %  * )   )
 %  *
 
•  / G ,#
) 
D
) L/ 
"DL/ 

41 Sakda Hwankaew #%& 1 - '   #  

2. +>  &} ^  (Hawthorne Studies)

• +>    !  
} ^    Western Electric Company &
Chicago )" 1920s - 1930s !'
Elton Mayo    " &
  ( &  "D^ %   
+( +   +>  3 ( 
1.   #= ) >  (  -
OU% !"
2. < &=ƒ>  !" V- O
# )
3. <"! -  ) !!
##O<=G  
4. <=G" - $? 
 <=G<] 

42 Sakda Hwankaew #%& 1 - '   #  


3. ( ("& <
^ (Human Relation
Movement)

• ,** (L") : 


%  
• ( > $* >L"L" Y*D/> 
Abraham Maslow 1908-1970
•  *     
•  */$* * ^   
• % " %&O B
• ( <^&<" <"l " %&O?
•  " %!( #B
• ( (   &|
 
 * 

43 Sakda Hwankaew #%& 1 - '   #  

3. ( ("& <
^ (Human Relation
Movement) () )

Douglas McGregor 1906-1964


•   

 
  
• _  &  +D 
L/ 
) ( 
• :; X "D Y
• :; X
• O*#(   !%<!%& 
• " ? ##  # $<l+
!? #!<=[  
• O#U *# O% 
<  "  & 
44 Sakda Hwankaew #%& 1 - '   #  
3. ( ("& <
^ (Human Relation
Movement) () )

• :; Y
• O*#(    "  ( ? <=G
)* "
•  #"<? #!<=[  %&"U$O
•  U$#<=[  XB$#  ! <†  
"# " #$
•    $  < ^  #U *#
•    <^& =+ ƒ
• ?*
 >  " =ƒ++ O<"l%&

45 Sakda Hwankaew #%& 1 - '   #  

4.
" : +   (Behavioral Science Approach)

•  * +  & 4 :;


: 
• % <'"  )  $$  

• ( '*  D* D* "D'  D<'

46 Sakda Hwankaew #%& 1 - '   #  


IV. (  
+D  G

•  '$)( !" (   & 2 !' "


)
     :
• N *  &  <
,#
( 
• $(G+   = "D /" + $
 
"D   (

" &% (#:
1.  #  " (Management Science)
2.  # =q #"   (Operations Management)
3. ## <<^& #  (Management
Information System)

47 Sakda Hwankaew #%& 1 - '   #  

1.  
+   (Management Science)

• )
&  D^L"$ '$*
• $ (G+  "D^ =
•  )
"  )  ' Y
• ( D
 /"<' ) ‚‚  >

48 Sakda Hwankaew #%& 1 - '   #  


2.  
 (Operations Management)

•   
D L"
•  $
    ( $
 D^Z 
!':
• ( "   (  
• U U! "
• ##  0 %&
•  => 

49 Sakda Hwankaew #%& 1 - '   #  

3. D +&  
(Management
Information System)

•  "D % D +


$ 
  

• )    D_  /" 
("  D Gƒ"ƒ
(*D  & $
 D +
  :HRIS)

50 Sakda Hwankaew #%& 1 - '   #  


V. :  
+D )
(Contemporary Viewpoint)
1.  
 :; D (System Theory)
2. :;  
 =  G (Contingency
Theory)

(?  < &..   <"<l")

51 Sakda Hwankaew #%& 1 - '   #  

V. :  
+D )
(Contemporary Viewpoint)

+D& '>
 $
) (Emerging Views)
1. :; Z
2.  
(GZ !'  (TQM)
3.  
 = D( (MBO)
4.    D (Reengineering)

52 Sakda Hwankaew #%& 1 - '   #  


V. :  
+D )
(Contemporary Viewpoint)
:; Z
•  
#&„ !'
William Ouchi
• ( &($ %  
) )$ '$*
L' N,** (("
&(GZ   
 ) 
) &  ((<)N
  …'!    
(GZ &%  "D
( ( 

53 Sakda Hwankaew #%& 1 - '   #  

V. :  
+D )
(Contemporary Viewpoint)
:;  
(GZ !' 
•  &!' W. Edwards Deming $
 
• ) L'  L"

$
  &(GZ  ) 
• )"D`„ )4 (GZ   
•  ^DL/   (
• / G (   &  "
*'
   (
•   DL" %  &')'

54 Sakda Hwankaew #%& 1 - '   #  


V. :  
+D )
(Contemporary Viewpoint)
 
 = D(
• 4 !' Peter Drucker 1983
• %  "D L'  ) Y&
• +  ) 
& '*
•  ) ) "D%   
N
• = D()((" D  
) (
•   /"  " "D
  
•  %
' DD" &'*
55 Sakda Hwankaew #%& 1 - '   #  

V. :  
+D )
(Contemporary Viewpoint)
   D
•   $
)  &$
)!'<& D
%  >$
)$
 '("  ( 
"&"$' ) |
• <)$)  !(    "' ' $
(  
 *' ( $
)
•  '><'
 & <),#
) &
)

Re-Engineering "   )   O

56 Sakda Hwankaew #%& 1 - '   #  


< vs. ? 

#  #!
Personnel
Management
  
PM Human Resource
Management

HRM

57 Sakda Hwankaew #%& 1 - '   #  

<=%#<%# PM & HRM


PM HRM
1. <=G"
  (Cost) 1. <=G (Asset)
2. <=G#  (   2. <=G#  (  %&
<%& # !# !!
) 
3.   !<!^ 3. !<! ')!
#" " !    <% ? 
4. <  `b#<^&< & 4. <  ?  X
! $ <^&'  #
 
5.  =< U!   5. =< U! 360 
U$###+*

58 Sakda Hwankaew #%& 1 - '   #  


    

• <  #  ,/% #     


.=ˆ <<"" !
• <  #  !$" ABC, #  =$\
<"O ( 

Sakda Hwankaew #%& 1 - '   #  

Human Resource Management

Thank you
  
 
%<!: sakda@tips.co.th, hrburapa@yahoo.com
^0^: 081-721-0467

HRM

You might also like