Fall 2003

Banana Boat Sharpens its Focus for 2004

To strengthen its core products in 2004, the Banana Boat Sun Care line is introducing a few new products, improving a few others and restaging the Sport, Kids, Tanning and Aftersun lines. Two of the new products are designed to expand on the 2003 success of Suntanicals. Suntanicals SPF 30 takes the light non-greasy Suntanicals formula (with Aloe, Chamomile and Lavender) and combines it with stronger UVA/UVB protection a level thats preferred by consumers two to one. Suntanicals is also entering the Aftersun segment with Suntanicals Aftersun Lotion. This product contains botanicals that nourish the skin and senses, and its also infused with the antioxidant Lutein to help reduce the signs of sun damage. These two introductions come on the heels of the successful 2003 launch of Suntanicals, which are designed for consumers who want a healthy looking tan by combining some sun protection with soothing moisturizers, says Parker Gilbert, Vice President, Marketing. Major changes are also underfoot in the strategically important kids segment. Banana Boat Kids with SPF 50 is being introduced, offering parents the highest SPF available to protect their kids from sunburn. In addition, the Kids Quikblok product, a successful introduction five years ago, is increasing its SPF to 35 from 25. Its also incorporating new packaging graphics that are aligned with the kids line and using a new, more contemporary trigger spray. As a result, Banana Boat Kids is well positioned for growth in 2004, says Parker. In the sport segment, Banana Boat is introducing an innovative, 8-hour SPF 30 waterproof product called Surf. This product, using a patented
Continued on page 2

Baby Magic Pumped for 04

The Baby Magic brand will be much stronger in 2004 with new eye-catching package designs and product improvements that satisfy evolving consumer needs. Packaging has been restaged to update the overall look, to more effectively communicate product benefits, and to improve the brands visual impact on store shelves. Essentially, were striving to modernize the brand image, stand out from the competition at shelf, and simplify the shopping experience for the consumer by brand and by segment, says
Continued on page 2

Banana Boat continued from page 1

Baby Magic continued from page 1

emulsion system, offers unsurpassed waterproof sun protection making it ideal for water enthusiasts who want to block the suns reflected rays while theyre in and out of the water. The Sport line is also being refreshed with upgrades in Banana Boat Quik Blok Sport Spray Lotion, which now features SPF 35, and Banana Boat Quick Dry Sport Spray, now in a clear spray SPF 30. Sport is the number one segment in the Banana Boat line, says Parker. Were excited about the innovative, patented protection technology in Surf, and we find great value in reinvigorating the core sport and kids segments. Clearly, parents want higher SPFs for their kids, and guys love the convenience of the Sport Spray triggers. Meanwhile, Banana Boat is continuing to update its package graphics with changes in Aftersun and Tanning in 2004. Were continually upgrading our designs so our products are more noticeable on the shelf, says Parker. With so many SKUs, we want to be sure theres order and consistency across each segment, he adds. The new graphics in Tanning and Aftersun highlight SKU differentiations and add personality to the segment and to the brand. It took a great crossfunctional effort to make this happen. The strengthened Banana Boat brand will be supported in 2004 with a national TV ad campaign, to be launched in early summer, as well as print advertising and sampling programs and promotions aligned with infant care products.

Cindy Abella, Sr. Product Manager, Baby Magic Toiletries and Wipes. Our terrific new look is the result of a corporate design team headed by Joanne Zuckerman. In addition, the Marketing and R&D teams continue to look for ways to improve Baby Magic formulas. We continue to see trends in adult skin care crossing over into baby care and drive growth in the baby toiletries category. Our research shows that the all-day moisturizing trend in adult skin care products is a unique and relevant benefit within baby care as well, so we capitalized on this opportunity, Cindy explains. Dr. Karen Costa, Director Regulatory & Biomedical Affairs, developed the protocol to substantiate the claim for our formulas. Starting in 2004, all Baby Magic Lotions will provide All-Day Moisturization. Cathy Piterski and the entire R&D team did an outstanding job in developing these new formulas. The Baby Magic Team is also launching New and Improved All-Day Moisturizing Creamy Baby Oil in 2004 a rich and creamy formula thats extra moisturizing like baby oil but feels like a lotion, so its not greasy or runny. The unique product now contains vitamin A, B, D and E, and provides all-day moisturization. Baby Magic will communicate all the news to its target audience in 2004 through year-long full-page print ads, as well as targeted direct mail, sampling, and on-pack promotions.

Extra Gentle Mr. Bubble

Based on consumer research that identified a clear need in the marketplace, Playtex is introducing a new Mr. Bubble bubble bath that promises no fragrance, no dyes, no tears. Scores on concept testing for a fragrance-free variant were extremely high 75% of category users and 85% of Mr. Bubble users said theyd buy this product, says Karen Esposito, Product Manager. And no competitors currently offer a fragrance-free variant, so theres a void in the market that we expect to capitalize on. The new variant will be launched in January. Initially, the product is expected to be available in such leading retail stores as Wal-Mart, Target and Publix.

New HR Web Site

BENERGY is Live!
Once only an idea, an Internet web site that enables Playtex personnel to access human resources services, policies and employee benefits is now live. Launched during the week of October 13th initially for employees in Westport, Allendale, Dover, Sidney, Streetsboro and Field Sales the site known as Benergy is available for benefits open enrollment November 3 21. Employees will be able to access their personal benefit information and register enrollment changes online, resulting in a truly paperless process. Our Benergy web site is designed to be quick and easy to use, says Julie Roe, Director of Benefits. With pull-down menus on every page, youre just two clicks away from most of the information you need. And you can access this site anytime, from anywhere in the world, as long as you can get on the Internet. Key features of the Benergy portal include: The latest company and site-specific news Key Human Resources information, policies and forms Benefit plan summaries, user tips, frequently asked questions, and forms, with links to provider web sites and directories Health news and information maintained by Harvard Medical School Pertinent phone numbers, addresses and links Connections to other benefit/provider sites Online calculators to help with insurance, investment and retirement decisions Benevent checklists for major life events (i.e., marriage, divorce, births, etc.) that affect benefit decisions. After a long development process, we are thrilled the site is up and running and offers so much, notes Sumon Acharjee, MIS Business

Dale Musser and Richard Finfrock being served by Eric Simmons, Director of Operations.

Sidney Celebrates a Thousand Safe Days

On August 9, Playtex-Sidney reached the plateau of 1,000 days without a lost-time accident. To thank employees for this significant accomplishment, a special Management Cooks Steaks event was held on Tuesday, August 19 at which managers cooked rib eye steaks and chicken for all three shifts. In reaching the milestone, Eric Simmons, the Director of Operations, said, We owe this to our people in recognition of their continuous efforts in making our facility a safer place to work. Analyst. We owe a debt of gratitude to project team members from MIS and Human Resources in Dover, Sidney and Westport who conducted a careful review of requirements and available service offerings and tested the site before its launch. Thanks, also, to the many employees who helped by testing the site and providing valuable feedback. They made it all possible.

Celebrate Our Success

3

Supplier Quality Program Off To a Good Start

A corporate-wide Supplier Quality Program has been launched to maintain a consistent base of high-quality suppliers, encourage continuous improvement, and evaluate potential new suppliers. The program, still in Phase One, is being managed by a team including Chairperson Gale Lydic, Director of Quality, Consumer Products; Bruce Gould, Senior Quality Manager for Infant Care; Chris Eberhardt, Senior Purchasing Manager; and Karen McClintock, Supplier Quality Manager. After establishing criteria with representatives from Operations, R&D, Quality and Purchasing, the team recently completed and communicated its quality requirements to existing A suppliers nearly 80 companies that provide such critical products and services as chemical ingredients, components and packaging components. These suppliers must demonstrate their ability to comply with requirements or provide an action plan to do so. Playtex will also work with them to help fill the gaps. Getting this far has been a huge accomplish-

ment for Playtex; weve never defined our quality standards so clearly before, says Gale Lydic. Now our suppliers must commit to and regularly substantiate their ability to meet our standards. As part of the review, suppliers must provide financial and operational histories, and Playtex representatives will audit manufacturing facilities and systems. So far, our suppliers have responded very positively, says Karen McClintock. Most want a better understanding of our needs, and this formalizes everything. Our goal is to make supplier relationships true strategic alliances. Driving out inconsistency in everything we do is a key objective because its so costly, notes Chris Eberhardt. This program will help us to consistently deliver great products of value and quality. Every time a consumer chooses a Playtex consumer or personal product, it should be a pleasant buying and using experience. This guarantees a high rate of return customers. Phase Two of the program will formalize and redefine the qualification process for all new suppliers, based on criteria developed in Phase One. This second phase wont be completed until the end of 2004, says Gale.

Binaca Expands Brand with Gel Bursts

The venerable Binaca brand has recently launched a unique new product called Gel Bursts Liquid Mints, which will be shipped to retailers in January 2004 to seize opportunities in the competitive, and somewhat trendy, breath-freshening category. Little blue gelatin beads with a flavorful peppermint liquid inside, Gel Bursts are made with a proprietary technology, says Brand Manager Peter Standhart. Theres really nothing like them, and were thrilled to introduce an exciting new product under the well-known Binaca banner. Not quite as strong as breath strips, Gel Bursts meet the needs of todays consumer who looks for portability, efficacy and taste, while offering a whole new look and feel thats expected to generate interest. Results of concept tests were very promising, Peter says. Wrapped in a push-through foil blister pack, Binaca Gel Bursts will be distributed nationally and supported by a vigorous sampling program. Theyll be given away at venues like concerts, Spring Break activities and even the Academy Awards, as well as specific customer programs, Peter explains.

New Technologies Streamline Sales/Operations Planning

Thanks to the implementation of sophisticated new software tools, the demand planning process, within the Sales & Operations Planning organization, can be standardized across brands and sales divisions. As a result, the company can share and implement best practices and deploy resources more efficiently. The companys Demand Planning Group spent the last year designing the new process, which is being implemented on the companys technology platform, as well as redesigning the Demand Planning Database over the last couple of years. Several people have played significant roles. They include John Riley, who served as team leader and project manager; Natasha Agosto, who worked on technical implementation, with a fulltime focus since becoming System Administrator in May; Doug Jones, Cristina Olexy, Karin Grann, Tracie Longpre, Joan Mittra, Jason McKernan and Laura Bagnasco, who are testing and refining data definitions in the pilot stage. Demand Planners are implementing the process that defines the product and creates a common hierarchy for attributes data. This helps to identify such potential demand drivers as package closure, sun care SPF , tampon absorbency, size, etc. In addition, Wes Grau, Kathy Swann, James Ventura, Mike Dickerson and Charles Skelly in MIS mapped fields, created the test environment, and set-up, configured and maintained the server/operating environment. Ultimately, these new capabilities are a PCbased forecasting tool that works like a giant spreadsheet, with powerful embedded algorithms and lots of automation for handling large amounts of data. It is known as the best value in forecasting software from a functionality/cost standpoint. The process will free up Demand Planners to penetrate the details of promotion plans and

other significant drivers of volume. This will result in ever-increasing forecast accuracy, which will help drive Operations costs and investments. The impact on costs will also be realized in manufacturing and distribution, as well as inventory investments as forecasting accuracy rates improve.

PCC Packaging Moves InHouse Very Cost Effectively

When Personal Cleansing Cloths, the feminine hygiene wipe, were introduced in 2001, they had to be packaged by an outside supplier because the spun-laced, non-woven fabric was too soft and flexible for the flow wrapping equipment in Sidney. But all that has changed and the results couldnt be better. In June, the facility installed a new flow wrapper and now all production for the cloth (cutting, folding and packaging) is done inhouse. With the installation of the flow wrapper, future cost savings are expected to be achieved each and every year. Were generating pretty big cost savings, says Director of Operations Eric Simmons. We installed the equipment and within a week we were running at full steam, he adds. Simmons says Eddie Hurley, Senior Industrial Engineer; Mike Hiler, Electronics Technician; and Rick Dues, Mechanic, were instrumental in getting the flow wrapper specified and installed.

Celebrate Our Success

Published for the employees of Playtex Products, Inc. Editor: Donald L. Heymann Coordinator: Gretchen Crist, Director of Human Resources

Banana Boat Testing Vending Machine Sales

Sunscreen in vending machines? Thats the new idea being tested in Florida by Banana Boat. And why not? Banana Boat vending machines let people conveniently obtain our Sun Care products at the POS or Point of Sun exposure, says Gary Parsons, Vice President of Sales. By locating machines at swimming pools, golf courses, resorts, waterparks, marinas and other outdoor recreation facilities, we can deliver a convenient sun protection solution for the consumer right where its needed. Banana Boat vending machines are already situated at the Doral Golf Resort and Spa in Miami; Avis Rent A Car at the Miami International Airport; Boomers family amusement park located in Dania, Florida, and the Grand Bay Club in Key Biscayne. The machines merchandise 14 Banana Boat products, including various sunblocks, sunscreens, tanning oils, aloe vera gel, and lip balm. Gary says the e-Port intelligent vending machine marketed by USA Technologies was selected for Banana Boat because it delivers the most convenient credit card payment method as well as providing Playtex with real time, Internet-based access to sales and operating data from each location. We look at every marketing opportunity that makes sense, says Gary, and well assess the success of vending machine sales during the new year.

Compass Award Winners

At the Personal Products Division Sales Meeting in September, several members of the sales organization received Compass Awards which are presented for achievements against sales milestones. Recipients are: Anna Celic-DAmato, Manager, Business Planning Wal-Mart Mike Esposito, Group Manager, Category Development Connie Jansen, Associate Manager, Sales Planning Rich Scalzo, Team Leader Toys R Us. Jane Wadler, Marketing Director, also received a Compass Award for her outstanding contributions to the sales organization.
Compass Award Winners: Mike Esposito (top), Rich Scalzo (middle left), Connie Jansen (middle right), and Anna CelicDAmato (bottom) who is being congratulated by Paul Kenny, left, and Rick Powers.

Exciting New Looks for Gloves

Playtex Gloves will be implementing several promotional package changes that communicate product benefits and impact the consumer at the shelf and in floor displays. Starting in November, and phasing in throughout the fourth quarter, the entire household line reusables and disposables will feature reduced size packages and new graphics. The new package will communicate a strong Playtex Gloves logo and a more uniform look to fortify the brands image and generate stopping power on store shelves, according to Senior Product Manager Barbara Lindner. The smaller packages reflect retail trends and focus on utilizing planogram space more efficiently. Playtex Gloves should be able to gain extra pegs in accounts across the country as a result of the reduced size packaging, Barbara says. Whats more, a new disposables decorated bag promotion will offer uniquely designed, colorful packages for both latex and vinyl products. These appealing designs will stimulate impulse sales, and displays will attract consumer attention in the housecleaning category starting in November. The disposables promotion was planned to seize opportunities in a growing market. The all-purpose household disposable segment grew 1.8% over the summer months, while sales of Playtex products grew by more than 11% in the same period, says Barbara. Were outpacing the household disposables segment, and we want to strengthen our momentum. Newly designed HandSaver two-packs will also help increase consumption, adding a touch of color while reinforcing the main uses of the product. The new two-pack will include a purple glove for the bathroom and an orange glove for the kitchen. People tend to keep a pair of gloves in each of the two rooms, Barbara explains. By highlighting these uses on the store shelf, were more closely aligning the product with consumer behavior. Meanwhile, all of these marketing initiatives are just a prelude to 2004, which marks the 50th anniversary of Playtex Gloves. Were working on several interesting new projects for next year, says Barbara. Keep your eyes open for an exciting anniversary celebration.

Grace Riccardi Wins Young Scientist Award

Grace Riccardi, a Playtex scientist based in the companys R&D facility in Allendale, won the 2003 Young Scientist Award from the Society of Cosmetic Chemists (SCC). Each year, companies nominate scientists who are relatively new to the industry, and the SCC board selects recipients based on contributions, eagerness to learn, motivation, etc. Grace, who has been with Playtex since October 2001 working in Baby Magic product development, was instrumental in developing the Baby Magic Calming Shampoo, which was recently launched to the sales team. She also helped with a major product improvement for Baby Magic Lotions, which enabled the company to make an all-day moisturizing claim.

Sun Care Sales Awards

The Playtex Sun Care Sales Force held their annual sales meeting the week of October 6th at the Hyatt Grand Cypress Resort in Orlando Florida. Sales Awards were given to the top territory manager in each district and to the top district manager for the season. This years District Manager of the Year is Bill Piche, Hawaii District. The District Territory Managers of the Year are: South Florida, Jill Shirin Central Florida, Bev Lavery Southeast, Ashley Waldo Northwest, Debbie Litsey Texas, June Hruska Garrison Central, Mike Kavanaugh Sun Care Territory Manager of the Year Rich Northeast, Rich Willmunder Mid Atlantic, Sherrie Willmunder (holding award) is flanked by division Pidgeon. colleagues Christine King, Western Division Manager; The Territory Manager of the Year for the entire Jeff Gunter, Director, National Sales; and Lenny Polcaro, division is picked from the district winners. This Eastern Division Manager. years winner is Rich Willmunder. A special Sales Achievement Award also went to the entire Hawaii District for an outstanding job in its first year as a Playtex Sun Care sales district. Territory Managers from Hawaii are: Maui, Shereen Banks Leeward, Keith Guigui Windward, Brian Kaupiko Big Island, Jon Mabuni Waikiki, Randy Murai.

Playtex Scientists Report on Breakthrough

A research paper by four Playtex scientists is getting high marks from their peers. The report discusses a breakthrough in the ability to predict a sunscreens UVA performance, which would help guide future product development work. Entitled an Integrated Approach for In-Vitro Prediction of In-Vivo UVA Protection Provided by Sunscreens, the paper was researched and written by Dr. Olga V. Dueva-Koganov, Barbara Donovan, Dr. Ovid Romanoschi, and James SaNogueira, who are based in the Allendale, NJ, R&D facility. The paper was presented by Dr. Dueva-Koganov in September, at the 9th Biannual Sunscreen Symposium held by the Florida Chapter of the Society of Cosmetic Chemists (SCC) in Orlando. The presentation was very well received and generally considered to be the best paper at the symposium, says Jim SaNogueira. Weve received many requests for copies and follow-up inquires, he adds. Playtex gained a lot of respect for the

work and for being the kind of organization that can do this type of research. An updated version of the paper will be presented in December at the SCCs annual scientific meeting in New York, and will be published next spring in the Journal of Cosmetic Science.

Directors Choice Award

At the Consumer Products Sales Meeting held in early July, several individuals received the groups Directors Choice Award. This years recipients were: Parker Gilbert, Vice President, Marketing Eric Bretan, Senior Manager, National Accounts Sun Care Christine King, Western Division Manager Sun Care Bob Little, Senior Manager, Category Development Wal-Mart Brad Lakeson, Region Business Manager Liz Hernandez, Team Leader Safeway. Jean Fufidio was granted a special award in recognition of her assistance in the planning and execution of the sales meeting.

In Focus

Corporate Design: A Key to Product Success

The main focus of the Playtex Corporate Design Department when it was founded in 1997 was to build a first-class internal graphics department with the best talent in the industry. Reducing and potentially eliminating outsourcing of creative services was the goal. Responsible for creating high-quality artwork, managing pre-press and print production, and archiving all graphic assets, the department has exceeded all expectations and goals, consistently providing excellent service, creative design, speedto-market and incredible cost savings. Whats more, all of the departments equipment, servers, tracking systems, and work flow procedures were designed, engineered and implemented by the members of the department. The department has not only fulfilled its promise but has done so in a period of enormous company growth. Since the group was founded, in fact, Playtex has gone from 500 design projects a year to nearly 4,000. Corporate Designs full-time staff, with the help of a few freelance designers, handles this enormous volume of product introductions, line extensions, restagings and promotions. Were very lucky to have the Corporate Design Department as an internal resource, says Jean Fufidio, Vice President, Marketing Household Products. The quality of the work is extremely high. Recently, they designed the packaging graphics for Woolite Oxy Deep and met the tough challenge of creating a look thats synergistic with the rest of the line while giving it a real point of difference. They really do a great job for us. Parker Gilbert, Vice President, Marketing Sun Care, agrees. The design group is very supportive and conscientious, especially managing last-minute changes, Parker says. Overall, the creative work is excellent. The design of Banana Boat Surf and the redesign of the Tanning and Aloe products are examples of excellent execution of brand strategy. The work really captures the essence of the product, while also being consistent with the overall brand design. Im very proud that this group produces exciting and inviting design, while also managing everything from concept to printing, says Paul La Placa, the departments Director. This is an outstanding group of talented and dedicated professionals, who have a lot of respect for each other, he explains. We work very hard, try to have some fun while were at it, and do whatever it takes to exceed our clients expectations.

Top to bottom, left to right: Paul LaPlaca, Kim Walker, Joanne Zuckerman, Pam Kehlenbach, Louis Navarre, Barbara Gaughan, Walter Dankowski, Patrick Reeves, Louie Chan, Lori Van Name, Frank Reilly, Rachel Sanzeni, Patty Ochs, Carlos Mercado, Lynda Meek, Lynne Vail

Infant Pack Department Achieves Efficiencies

Costs are being kept in line thanks to continuing efficiency and productivity improvements in Dovers Infant Feeding and Soothing Product Pack Department. In fact, according to John Roberts, Vice President of Operations-Feeding and Soothing, the department has exceeded last years output by 14%. Much of this success has been attributed to the teamwork of the 50 people in the department, who operate 8 to 10 lines that pack such infant care products as spill-proof cups, nipples, pacifiers and a variety of related feeding and soothing products. People are working together very well, says Senior Supervisor Liz McGuire. If, for example, a machine breaks down, theres a real team effort to move the crew to another line and immediately communicate with our mechanics, Les Barry and Fred Foster, who address the problem quickly. One reason for this quick response, McGuire notes, is the effectiveness of cross training, which enables people to move from one line to another without missing a beat. Whats more, a few years ago, teams of employees wrote work instructions for the lines, which helped institute flexibility and responsiveness. The department also started a Visual Factory Management Program in 2003, which was completely designed by hourly employees. Several ergonomic improvements to work stations have enabled employees to do their jobs more effectively, says IFS Plant Manager David Conant. Everyone knows more than their own jobs, and group leaders Mary Bower, Susie Louie, Marsha Kibler and Donna Pettit stay on top of the action, notes McGuire. We couldnt ask for a better group of people. Theyre all willing to go the extra mile, and now were seeing the results.

New News in Infant

Playtex created the spill-proof infant cup category in 1994 with the launch of the Original Spill-Proof Cup and has built on its market-leading position with periodic design changes and new products, like the launch of the highly successful Insulator cup two years ago. Now the Original brand is undergoing a dramatic restaging, with a whole new look and a new spout for first sippers. Weve done a lot of research on cup shapes and designs, says Brenda Liistro, Vice President, Infant Feeding and Care. Parents told us they want to have the right cup for the right stage of their babys development. They also said that appearance is important, so weve created a whole new look and feel. Now there are exciting new reasons to buy the best cup on the market, she adds. In addition to adding color to the cup and a new design to the entire line, the 6-oz. Sipster Cup, designed for infants, features a thinner and

Celebrate Our Success

10

more tapered spout, which makes it easier for babies to latch onto. The Sipster Cups familiar packaging has also incorporated a purple star burst image, already used on the Insulator package in blue, to reinforce brand identity. As a result, the more unified product look has more impact at the shelf. The Project Team consisting of Corporate Design, Marketing, Operations, Quality and R&D worked very hard on these product developments. The Product Manager, Anna Martignoni, even created her own private test market with the birth in April of her daughter Madeleine.

Playtex Helps Hurricane Victims

Below is a letter from Karen Cartlidge, a Volunteer Coordinator and former Playtex employee, who helped organize an effort to help people in North Carolina devastated by Hurricane Isabel, which swept through the Southeastern coastline in September.

What a day yesterday! When that Priority Transportation truck pulled down the lane, I had tears in my eyes. I cant thank all of you enough for what you did! I was simply amazed at all the product in that trailerWOW! (I had this vision of Karen Sipple being in the back of the truck with one box of tampons and a toothbrush). Im so proud to have been part of such a great organization, and to call ALL of you my friends (not just co-workers). We loaded the majority of the Playtex goodies in to the shop at East Carteret High School. On Saturday, they are having a free giveaway to all the families in the community. You would not believe the devastation here in some of the small towns. We also loaded a smaller truck and distributed Playtex items to Atlantic Elementary School (where over 50 families lost absolutely everything) and also to the Cedar Island and Stacy fire houses. They were stunned by Playtexs concern for their little towns. I wish I could have videotaped our drive to these areaspiles of debris, furniture, refrigerators, etc.just piled along the side of the road in front of their homes. My husband, Jim, and I just drove in silence. One of the funniest moments was at the Stacy firehouse. The men were unloading tampons and asking me what the boxes had inside (so they could put them on the right table in the firehouse). Playtex had some excellent coverage on TV yesterday and today. In one of my interviews, I mentioned the motto over the front door at Plant 1Where People Make the Difference. And that just fits the whole project: YOU have made an incredible difference in the lives of the folks down here. And Im so proud to have been part of such a great company like Playtex. I miss all of you tremendously, and I look forward to treating you all to lunch when I can make my next trip to Delaware. Thanks again from all of us here in Carteret County! Hugs, Karen Cartlidge, Coordinator of Volunteers

Meanwhile, theres news on Diaper Genie as well. Diaper Genie is already shipping new refills with more effective odor neutralizers that are specifically designed for Stage I (babies who are breast and bottle fed) and Stage II (babies who are starting to eat solid food).

Product Manager Joe Franzino and Assistant Product Manager Brian Kim, who have overseen the improvements, also have a private test market in their homes for Stage II Joes son Luca, who is just about a year old, and Brians daughter Grace, whos 15 months. To support these product advancements, new advertising for both the Sipster Cup and Diaper Genie brands will appear in major parenting magazines. In-store displays for new Sipster Cups will also be available. And Diaper Genie will conduct promotional programs with leading massmarket retailers.

11

Playtex Salutes 20+ Years of Dedicated Service

The people of Playtex would like to honor those employees who have reached a significant milestone this year achieving 20 years or more of service. We are proud of each and every one of the employees listed below and thank them for their dedication and commitment. We would also like to recognize and thank those employees who have celebrated other service milestones this year.

50 years Allen Urry Dover 35 years

Robert Gautier Charlotte Allen Barbara Bailey John Balderson Grant Barner, Jr. Betty Bennett Richard Betts Crosby Bull Hilda Burris Mary Cain Thomas Cooper Melvin Dernberger, Jr. Barbara Durham Gloria Hatton Jane Henry Kenneth Huey Margaret Jackson Betty Johns Donald Krumm Wayne Melvin Rudi Merkel Bruce Pruden Oscar Walls Gloria Williams Anita Wright Allendale Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dana Dougherty Phillip Ebert Ruth Fisher Vivian Hampton Marshall Hutson Karen Jenkins Joyce Jones Anna Lewis Susann Miller Marilyn Munson Mildred Tate Alverta Taylor Debbie Thierwechter Henry Tieman Penny Wahlfeldt Bonnie Wertanen Evelyn Wright Leroy Smith Darlene Smith Shirley Stevens Ramona Stevenson Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover

25 years
Patricia Eades Deborah Virgin Harold Ewton, Sr. Peter MacLachlan Arnprior Arnprior Dover Mississauga

30 years
Marilyn Booth Glen Bresson June Brohart Wallace Brohart Feodor Olynyk Shirley Timmins Elizabeth Benson Nancy Bernard Patricia Brayboy Gloria Brown Arnprior Arnprior Arnprior Arnprior Arnprior Arnprior Dover Dover Dover Dover

20 years
Audrey Sledge Nancy Marsh Chris Crowell Denise Hosmer Terry DeWilde Christine King Daniel Kruk Philomena Lauria Fran Mariano Allendale Dover Dover Dover Mississauga Field Sales Westport Westport Westport

12