Broadband Installation (Fixed Wireless) NC II

COMPETENCY-BASED CURRICULUM
Sector:
INFORMATION AND COMMUNICATION TECHNOLOGY

Qualification:
FIXED WIRELESS BROADBAND INSTALLATION NC II

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
East Service Road, South Superhighway, Taguig City, Metro Manila
Article I.
TABLE OF CONTENTS
Page A...COURSE DESIGN...................................................................................1-5 B. MODULES OF INSTRUCTION.............................................................6-59 BASIC COMPETENCIES.........................................................................6 o Participating in workplace communication .........7-9 o Working in a team environment .........................10-12 o Practicing career professionalism ........................13-16 o Practicing occupational health and safety procedures ............17-21 COMMON COMPETENCIES.............................................................22 o Applying quality standards ..................................................23-25 o Performing computer operations..........................................26-31 CORE COMPETENCIES...................................................................32 o Installing mast and accessories ..........................................33-38 o Installing and laying out cables............................................39-46 o Installing and configuring CPE ............................................47-55 o Rendering service excellence to customers .......................56-59
COURSE DESIGN
COURSE TITLE NOMINAL DURATION : : Fixed Wireless Broadband Installation NC II 96 Hours
COURSE DESCRIPTION : This course is designed to enhance the knowledge, skills and attitudes of a trainee/student on core competencies such as; Install Mast and Accessories, Install and Lay Out Cables, Install and Configure CPE and Render Service Excellence to Customers in accordance with the industry standards. It includes common competencies such as; Use Hand Tools, Perform Mensuration and Calculation, Prepare and Interpret Technical Drawing, Apply Quality Standards. It also includes basic competencies such as; Participate in Workplace Communication, Work in Team Environment, Practice Career Professionalism and Practice Occupational Health and Safety Procedures. TRAINEE ENTRY REQUIREMENTS: The trainees who wish to enter the course should possess the following requirements: At least high school graduate with computer background Can communicate in oral and written language Can perform basic mathematical computations Must be physically and mentally fit to undergo training
This list does not include specific institutional requirements such as educational attainment, appropriate work experience and others that may be required from the trainees by the school or training center delivering the TVET program.
CBC Fixed Wireless Broadband Installation NC II
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COURSE STRUCTURE:
BASIC COMPETENCIES
(18 hours)
Units of Competency Module Title Learning Outcomes Nominal Duration
1. Participate in workplace communication
1.1 Participating in workplace communication
2. Work in a team environment 3. Practice career professionalism
4. Practice occupational health and safety procedures
1.1.1 Obtain and convey workplace information 1.1.2 Complete relevant workrelated document 1.1.3 Participate in workplace meeting and discussion 2.1 Working in a 2.1.1 Describe and identify team team role and responsibility environment 2.1.2 Describe work as a team member 3.1 Practicing 3.1.1 Integrate personal objectives career with organizational goals. professionalism 3.1.2 Set and meet work priorities. 3.1.3 Maintain professional growth and development. 4.1 Practicing 4.1.1 Identify hazards and risks. occupational 4.1.2 Evaluate hazards and risks. health and 4.1.3 Control hazards and risks. safety 4.1.4 Maintain occupational health procedure and safety awareness.
4 hours
4 hours
4 hours
6 hours
COMMON COMPETENCIES
(18 hours)
1. Apply quality standards
1.1 Applying quality standards
2. Perform computer operations
2.1 Performing computer operations
1.1.1 Assess quality of received materials 1.1.2 Assess own work 1.1.3 Engage in quality improvement 2.1.1 Plan and prepare for tasks to be undertaken 2.1.2 Input data into computer 2.1.3 Access information using computer 2.1.4 Produce output/datd using computer system 2.1.5 Maintain computer equipment and systems
8 hours
10 hours
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CORE COMPETENCIES
(80 hours)
1. Install Mast and Accessories
1.1. Installing Mast and Accessories
2. Install and Lay Out Cables
3. Install and Configure CPE
1.1.1. Read & interpret work instructions as per plan 1.1.2. Identify the tools, equipment, testing devices, & materials needed for installation 1.1.3. Identify the PPE & OHS policies & procedures required for the installation job 1.1.4. Install pole hardware, accessories and cable 1.1.5. Conduct final inspection of the installed pole hardware, accessories and cable 2.1. Installing and 2.1.1. Prepare necessary tools, Laying Out equipment, materials and Cables personal protective equipment (PPE in line with job requirements. 2.1.2. Set-up cable lay out and installation equipment is set up in accordance with manufacturer's and job requirements 2.1.3. Assess support structure as safe for normal working conditions and sound for cable support 2.1.4. Secured cable permanently to support structure in accordance with standard installation procedures 3.1. Installing and 3.1.1. Prepare cables and Configure CPE connectors in accordance with standard industry practices 3.1.2. Read and interpret installation plan as per job requirements 3.1.3. Install and configure Customer Premise Equipment (CPE) 3.1.4. Test and adjust CPE in accordance with the companys installer manual 3.1.5. Demonstrated professionalism and
24 hours
28 hours
20 hours
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Units of Competency
Module Title
Learning Outcomes
Nominal Duration
4. Render Service Excellence to Customers
4.1. Rendering Service Excellence to Customers
interpersonal skills in dealing with subscriber concerns 4.1.1. Determine and satisfy customers needs 4.1.2. Conduct effective & efficient customer interactions 4.1.3. Dealing with difficult & emotional customers
8 hours
ASSESSMENT METHODS (Institutional): Observation in workplace Demonstration Oral questioning
METHODOLOGIES: Lecture Discussion Demonstration Viewing multimedia Hands on practice
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RESOURCES: Recommended list of tools, equipment and materials required for a class size of 20 trainees for Fixed Wireless Broadband Installation NC II: TOOLS Description Adjustable 5 sets wrench Qty. 5 sets Blade cutter 5 sets 5 sets 5 sets 5 sets 5 sets 5 sets 5 sets 5 sets 1 pc 5 sets 5 sets 5 sets 5 sets 5 sets Combination Pliers Compass Diagonal pliers RJ-45 crimper Extension cord Flash light Standard Screwdriver Hammer Extension Ladder Level Long nose pliers Combination wrenches Toolbox Vise grip EQUIPMENT Description Computer w/ NIC 5 sets Card Radio 5 sets antenna/modem Qty. 5 sets 1 set 1 pc. 5 sets 5 sets 5 sets Internet Subscription Projector Whiteboard Safety harness Safety gloves Safety goggles 20 sets Tables and chairs Qty. 10 pcs 30 pcs 15 pcs 10 pcs 1 pc. MATERIAL Description Roofmount bracket Tex Screw , 3/16 Guy anchor Hose clamp, No. 16 Whiteboard
20 pcs. RJ 45 connectors
20 sets Company manual
QUALIFICATION OF INSTRUCTORS/TRAINERS Cable Television Installation NC II Trainers Qualification TQ II Must be a holder of TESDA Fixed Wireless Broadband Installation NCII or equivalent Must have completed Training Methodology II (TM II) course or equivalent * Must have at least 5-years relevant industry experience. Must be physically & mentally fit.
* Optional: Only when required by the hiring institution
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Modules of Instructions Basic

UNIT OF COMPETENCY : MODULE TITLE : PARTICIPATE IN WORKPLACE COMMUNICATION PARTICIPATING IN WORKPLACE COMMUNICATION This module covers the knowledge, skills and attitudes required to obtain, interpret and convey information in response to workplace requirements. 4 hours NC II Receive and Respond to Workplace Communication. (NC I)
MODULE DESCRIPTION :
NOMINAL DURATION CERIFICATE LEVEL PREREQUISITE
: : :
SUMMARY OF LEARNING OUTCOMES: Upon completion of this module the students/ trainees will be able to: LO1. Obtain and convey workplace information LO2. Complete relevant work related documents LO3. Participate in workplace meeting and discussion
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LO1. OBTAIN AND CONVEY WORKPLACE INFORMATION ASSESSMENT CRITERIA: 1. Specific relevant information is accessed from appropriate sources. 2. Effective questioning, active listening and speaking skills are used to gather and convey information. 3. Appropriate medium is used to transfer information and ideas. 4. Appropriate non-verbal communication is used. 5. Appropriate lines of communication with superiors and colleagues are identified and followed. 6. Defined workplace procedures for the location and storage of information are used. 7. Personal interaction is carried out clearly and concisely. CONTENTS: Parts of speech Sentence construction Effective communication
CONDITIONS: The students/ trainees must be provided with the following: Writing materials (pen & paper) References (books) Manuals
METHODOLOGIES: Group discussion Interaction Lecture Reportorial
ASSESSMENT METHODS: Written test Practical/performance test Interview
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LO2. PARTICIPATE IN WORKPLACE MEETINGS AND DISCUSSIONS ASSESSMENT CRITERIA: 1. Team meetings are attended on time. 2. Own opinions are clearly expressed and those of others are listened to without interruption. 3. Meeting inputs are consistent with the meeting purpose and established protocols. 4. Workplace interactions are conducted in a courteous manner appropriate to cultural background and authority in the enterprise procedures. 5. Questions about simple routine workplace procedures and matters concerning conditions of employment are asked and responded. 6. Meeting outcomes are interpreted and implemented. CONTENTS: Sentence construction Technical writing Recording information
CONDITIONS: The students/trainees must be provided with the following: Paper Pencils/ball pen References (books) Manuals
METHODOLOGIES: Group discussions Interaction Lecture
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LO3. COMPLETE RELEVANT WORK RELATED DOCUMENTS ASSESSMENT CRTERIA: 1. Ranges of forms relating to conditions of employment are completed accurately and legibly. 2. Workplace data is recorded on standard workplace forms and documents. 3. Basic mathematical processes are used for routine calculations. 4. Errors in recording information on forms and documents are identified and rectified. 5. Reporting requirements to superior are completed according to enterprise guidelines. CONTENTS: Basic mathematics Technical writing Types of forms
CONDITIONS: The students/trainees must be provided with the following: Paper Pencils/ball pen Reference books Manuals
METHODOLOGIES: Group discussion Interaction Lecture
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UNIT OF COMPETENCY : MODULE TITLE :
WORK IN A TEAM ENVIRONMENT WORKING IN A TEAM ENVIRONMENT This module covers the knowledge, skills, and attitudes required to relate in a work based environment. 4 hours NC II
MODULE DESCRIPTION : NOMINAL DURATION :
QUALIFICATION LEVEL :
SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the students/ trainees will be able to: LO1. Describe and identify team role and responsibility in a team LO2. Describe work as a team
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LO1. DESCRIBE AND IDENTIFY TEAM ROLE AND RESPONSIBILITY IN A TEAM ASSESSMENT CRITERIA: 1. 2. 3. 4. 5. Role and objective of the team is identified. Team parameters, relationships and responsibilities are identified. Individual role and responsibilities within team environment are identified. Roles and responsibilities of other team members are identified and recognized. Reporting relationships within team and external to team are identified.
CONTENTS: Team role Relationship and responsibilities Role and responsibilities with team environment Relationship within a team
CONDITIONS: The students/ trainees must be provided with the following: Standard operating procedure (SOP) of workplace Job procedures Client/supplier instructions Quality standards Organizational or external personnel
METHODOLOGIES: Group discussion/interaction Case studies Simulation
ASSESSMENT METHODS: Written test Observation Simulation Role playing
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LO2. WORK AS A TEAM MEMBER ASSESSMENT CRITERIA: 1. Appropriate forms of communication and interactions are undertaken. 2. Appropriate contributions to complement team activities and objectives were made. 3. Reporting using standard operating procedures followed. 4. Development of team work plans based from role team is contributed. CONTENTS: Communication process Team structure/team roles Group planning and decision making
CONDITIONS: The students/trainees must be provided with the following: SOP of workplace Job procedures Organization or external personnel
METHODOLOGIES: Group discussion/interaction Case studies Simulation
ASSESSMENT METHODS: Observation of work activities Observation through simulation or role play Case studies and scenarios.
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PRACTICE CAREER PROFESSIONALISM PRACTICING CAREER PROFESSIONALISM This module covers the knowledge, skills and attitudes in promoting career growth and advancement, specifically to integrate personal objectives with organizational goals set and meet work priorities and maintain professional growth and development. 4 hours NC II
NOMINAL DURATION
SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO1. Integrate personal objectives with organizational goals LO2. Set and meet work priorities LO3. Maintain professional growth and development
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LO1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS ASSESSMENT CRITERIA: 1. Personal growth and work plans towards improving the qualifications set for professionalism are evident. 2. Intra and interpersonal relationship in the course of managing oneself based on performance evaluation is maintained. 3. Commitment to the organization and its goal is demonstrated in the performance of duties. 4. Practice of appropriate personal hygiene is observed. 5. Job targets within key result areas are attained. CONTENTS: Personal development-social aspects: intra and interpersonal development Organizational goals Personal hygiene and practices Code of ethics
CONDITIONS: The students/ trainees must be provided with the following: Workplace Code of ethics Organizational goals Hand outs and Personal development-social aspects CDs, VHS tapes, transparencies
METHODOLOGIES: Interactive -lecture Simulation Demonstration Self paced instruction
ASSESSMENT METHODS: Role play Interview Written examination
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LO2. SET AND MEET WORK PRIORITIES ASSESSMENT CRITERIA: 1. Competing demands to achieve personal, team and organizational goals and objectives are prioritized. 2. Resources are utilized efficiently and effectively to manage work priorities and commitments. 3. Practices and economic use and maintenance of equipment and facilities are followed as per established procedures. 4. Job targets within key result areas are attained. CONTENTS: Organizational Key Result Areas (KRA) Work values and ethical standards Company policies on the use and maintenance of equipment
CONDITIONS: The students/ trainees must be provided with the following Hand outs on Organizational KRA Work values and ethics Company policies and standards Sample job targets Learning guides CDs, VHS tapes, transparencies
METHODOLOGIES: Interactive lecture Group discussion Structured activity Demonstration
ASSESSMENT METHODS: Role play Interview Written examination
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LO3. MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT ASSESSMENT CRITERIA: 1. Training and career opportunities relevant to the job requirements are identified and availed. 2. Licenses and/or certifications according to the requirements of the qualifications are acquired and maintained 3. Fundamental rights at work including gender sensitivity are manifested/ observed 4. Training and career opportunities based on the requirements of industry are completed and updated. CONTENTS: Qualification standards Gender and development (GAD) sensitivity Professionalism in the workplace List of professional licenses
CONDITIONS: The students/trainees must be provided with the following Quality standards GAD handouts CDs, VHS tapes on professionalism in the workplace Professional licenses samples
METHODOLOGIES: Interactive lecture Film viewing Role play/simulation Group discussion
ASSESSMENT METHODS: Demonstration Interview Written examination Portfolio assessment
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PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES PRACTICING OCCUPATIONAL HEALTH AND SAFETY PROCEDURES This module covers the knowledge, skills and attitudes required to comply with the regulatory and organizational requirements for occupational health and safety such as identifying, evaluating and maintaining occupational health and safety (OHS) awareness. 6 hours NC II
NOMINAL DURATION
SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO1. Identity hazards and risks LO2. Evaluate hazards and risks LO3. Control hazards and risks LO4. Maintain occupational health and safety awareness
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LO1. IDENTIFY HAZARDS AND RISKS ASSESSMENT CRITERIA: 1. Workplace hazards and risks are identified and clearly explained. 2. Hazards/risks and its corresponding indicators are identified in with the company procedures. 3. Contingency measures are recognized and established in accordance with organizational procedures. CONTENTS: Hazards and risks identification and control Organizational safety and health protocol Threshold limit value (TLV) OHS indicators
CONDITIONS: The students/ trainees must be provided with the following: Workplace Personal protective equipment (PPE) Learning guides Hand-outs Organizational safety and health protocol OHS indicators Threshold limit value Hazards/risk identification and control CDs, VHS tapes, transparencies
METHODOLOGIES: Interactive -lecture Simulation Symposium Group dynamics
ASSESSMENT METHODS: Situation analysis Interview Practical examination Written examination
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LO2. EVALUATE HAZARDS AND RISKS ASSESSMENT CRITERIA: 1. Terms of maximum tolerable limits are identified based on threshold limit values (TLV) 2. Effects of hazards are determined. 3. OHS issues and concerns are identified in accordance with workplace requirements and relevant workplace OHS legislation. CONTENTS: TLV table Philippine OHS standards Effects of hazards in the workplace Ergonomics ECC Regulations
CONDITIONS: The students/trainees must be provided with the following Hand outs on Philippine OHS standards Effects of hazards in the workplace Ergonomics ECC regulations TLV table CDs, VHS tapes, transparencies
METHODOLOGIES: Interactive lecture Situation analysis Symposium Film viewing Group dynamics
ASSESSMENT METHODS: Interview Written examination Simulation
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LO3. CONTROL HAZARDS AND RISKS ASSESSMENT CRITERIA: 1. OHS procedures for controlling hazards and risk are strictly followed. 2. Procedures in dealing with workplace accidents, fire and emergencies are followed in accordance with the organizations OHS policies. 3. Personal protective equipment (PPE) is correctly used in accordance with organizations OHS procedures and practices. 4. Procedures in providing appropriate assistance in the event of workplace emergencies are identified in line with the established organizational protocol. CONTENTS: Safety regulations Clean air act Electrical and fire safety code Waste management Disaster preparedness and management Contingency measures and procedures
CONDITIONS: The students/trainees must be provided with the following: Hand outs on Safety Regulations Clean air act Electrical and fire safety code Waste management Disaster preparedness and management Contingency measures and procedures OHS personal records PPE CDs, VHS tapes, transparencies
METHODOLOGIES: Interactive lecture Symposium Film viewing Group dynamics Self-paced instruction
ASSESSMENT METHODS: Written examination Interview Case/situation analysis Simulation

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LO4. MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS ASSESSMENT CRITERIA: 1. Procedures in emergency related drill are strictly followed in line with the established organization guidelines and procedures. 2. OHS personal records are filled up in accordance with workplace requirements. 3. PPE are maintained in line with organization guidelines and procedures. CONTENTS: Operational health and safety procedure, practices and regulations Emergency-related drills and training
CONDITIONS: The students/trainees must be provided with the following Workplace PPE OHS personal records CDs, VHS tapes, transparencies Health record
METHODOLOGIES: Interactive lecture Simulation Symposium Film viewing Group dynamics
ASSESSMENT METHODS: Demonstration Interview Written examination Portfolio assessment
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Modules of Instructions Common

UNIT OF COMPETENCY : MODULE TITLE : APPLY QUALITY STANDARDS APPLYING QUALITY STANDARDS This module covers the knowledge, skills, attitudes and values needed to apply quality standards in the workplace. The unit also includes the application of relevant safety procedures and regulations, organization procedures and customer requirements. 8 hours NC II
NOMINAL DURATION
SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO1. Assess quality of received materials LO2. Assess own work LO3. Engage in quality improvement
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LO1. ASSESS QUALITY OF RECEIVED MATERIALS ASSESMENT CRITERIA: 1. Work instruction obtained and work carried out in accordance with standard operating procedures. 2. Received materials checked against workplace standards and specifications. 3. Faulty materials related to work are identified and isolated 4. Faults and any identified causes recorded and or reported to the supervisor concerned in accordance with workplace procedures 5. Faulty materials are replaced in accordance with workplace procedures CONTENTS: Reading skills required to interpret work instruction Workplace standards and specifications Procedures in obtaining and carrying out work instructions Quality checking procedures Fault identification and reporting Safety and environmental aspects of production process Carry out work in accordance with policies and procedures
CONDITIONS: Students/ trainees must be provided with the following: Work instructions Manuals (Operation Manual of the company / Manufacturers Instruction / Service Manual) Company / Workplace standards and specifications
METHODOLOGIES: Lecture-demonstration Self-paced instruction Group discussion
ASSESSMENT METHODS: Hands-on Direct observation Practical demonstration
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LO2. ASSESS OWN WORK ASSESMENT CRITERIA: 1. 2. 3. 4. Documentation relative to quality within the company identified and used Completed work checked against workplace standards and specifications Errors are identified and isolated Information on the quality and other indicators of production procedures recorded in accordance with workplace procedures 5. In cases of deviation from specific quality standards, causes documented and reported in accordance with the workplaces standard operating procedures. CONTENTS: Communication skills needed to interpret and apply defined work procedures Identifying errors (deviation from customer and or organization requirements)
CONDITIONS: Students/ trainees must be provided with the following: Organization work procedures Manufacturers Instruction Manual Customer requirements Other forms
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LO3. ENGAGE IN QUALITY IMPROVEMENT ASSESMENT CRITERIA: 1. Process improvement procedures participated in relative to workplace assignment 2. Work carried out in accordance with process improvement procedures 3. Performance of operation or quality of product of service to ensure customer satisfaction monitored CONTENTS: Relevant production processes, materials and products Safety and environmental aspects of production processes Critical thinking Quality improvement processes
CONDITIONS: Students/ trainees must be provided with the following: Organization work procedures Manufacturers Instruction Manual Customer requirements Other forms
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PERFORM COMPUTER OPERATIONS PERFORMING COMPUTER OPERATIONS This module covers the knowledge, skills, attitudes and values needed to perform computer operations which include inputting, accessing, producing, and transferring data using the appropriate hardware and software. 10 hours NC II
NOMINAL DURATION
SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO1. Plan and prepare for tasks to be taken / undertaken LO2. Input data into computer LO3. Access information using computer LO4. Produce output/data using computer systems LO5. Maintain computer equipment and systems
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LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN ASSESSMENT CRITERIA: 1. Requirements of tasks determined in accordance with the required output 2. Appropriate hardware and software selected according to task assigned and required outcome 3. Task planned to ensure that OH and S guidelines and procedures followed 4. Client-specific guidelines and procedures followed 5. Required data security guidelines applied in accordance with existing procedures CONTENTS: Reading and comprehension skills required to interpret work instructions and to interpret basic user manuals OH and S principles and responsibilities Main types of computers and basic features of different operating systems Main parts of a computer Storage devices and basic categories of memory Relevant types of software General security, privacy legislation and copyright
CONDITIONS: Students/ trainees must be provided with the following: Equipment: 1 unit of computer voltage regulator / UPS Learning Materials: Learning Manuals Work Instruction Hand-outs Supplies / Materials: Operating System Application program METHODOLOGIES: Lecture-demonstration Self-paced instruction Group discussion
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LO2. INPUT DATA INTO COMPUTER ASSESSMENT CRITERIA: 1. Data entered into the computer using appropriate program/application in accordance with company procedure 2. Accuracy of information checked and information saved in accordance with standard operating procedures 3. Inputted data stored in storage media according to requirements 4. Work performed within ergonomic guidelines CONTENTS: Relevant types of software Communication skills to identify lines of communication, request advice, follow instructions and receive feedback Storage devices and basic categories of memory Basic ergonomics of keyboard and computer user
CONDITIONS: Students/ trainees must be provided with the following: Equipment: 1 unit of computer voltage regulator / UPS Learning Materials: Learning Manuals Work Instruction Hand-outs Supplies / Materials: Operating System Application program
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LO3. ACCESS INFORMATION USING COMPUTER ASSESSMENT CRITERIA: 1. Correct program/application selected based on job requirements 2. Program/Application containing the information required accessed according to company procedures 3. Desktop icons correctly selected, opened and closed for navigation purposes 4. Keyboard techniques carried out in line with OHS requirements for safe use of keyboards CONTENTS: Relevant types of software Business Application System software Basic ergonomics of keyboard and computer user
CONDITIONS: Students/ trainees must be provided with the following: Equipment: 1 unit of computer voltage regulator / UPS Learning Materials: Learning Manuals Work Instruction Hand-outs Supplies / Materials: Operating System Application program Disks
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LO4. PRODUCE OUTPUT/DATA USING COMPUTER SYSTEM ASSESSMENT CRITERIA: 1. Entered data processed using appropriate software commands 2. Data printed as required using computer hardware/peripheral devices in accordance with standard operating procedures 3. Files and data transferred between compatible systems using computer software, hardware/peripheral devices in accordance with standard operating procedures CONTENTS: Relevant types of software Computer peripherals Storage devices and basic categories of memory
CONDITIONS: Students/ trainees must be provided with the following: Equipment: 1 unit of computer printer voltage regulator / UPS Learning Materials: Learning Manuals Work Instruction Hand-outs Supplies / Materials: Operating System Application program Disks
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LO5. MAINTAIN COMPUTER EQUIPMENT AND SYSTEMS ASSESSMENT CRITERIA: 1. Procedures for ensuring security of data, including regular back-ups and virus checks implemented in accordance with standard operating procedures 2. Basic file maintenance procedures implemented in line with standard operating procedures CONTENTS: Security measures Anti-virus software/programs File Management
CONDITIONS: Students/ trainees must be provided with the following: Equipment: 1 unit of computer voltage regulator / UPS Learning Materials: Learning Manuals Work Instruction Hand-outs Supplies / Materials: Operating System Application program
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Modules of Instructions Core

UNIT OF COMPETENCY : MODULE TITLE : INSTALL MAST AND ACCESSORIES INSTALLING MAST AND ACCESSORIES This module is designed to enhance the knowledge, skills and attitude of the trainees in installing mast and accessories in accordance with the industry practice 24 hours NC II
NOMINAL DURATION
SUMMARY OF LEARNING OUTCOMES: Upon completion of this module the trainees/students must be able to: LO1. Read & interpret work instructions as per plan LO2. Identify the tools, equipment, testing devices, & materials needed for installation LO3. Identify the PPE & OHS policies & procedures required for the installation job LO4. Install mast and accessories LO5. Conduct final inspection of the installed mast and accessories
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LO1. READ & INTERPRET WORK INSTRUCTIONS AS PER PLAN ASSESSMENT CRITERIA: 1. Communication skills to interpret work instructions are defined and demonstrated according to the established procedures 2. Work signs, symbols and conventions are defined and explained according to the set instructions 3. Work instructions are demonstrated as per plan CONTENTS:

Effective Communication Skills Work Signs, Symbols and Conventions Work Instructions and Procedures
CONDITIONS: The trainees/students must be provided with the following: Effective communication materials Work signs, symbols and conventions manual Work instructions Learning elements
METHODOLOGIES: Lecture Discussion Demonstration Viewing multimedia Hands on practice / simulation
ASSESSMENT METHODS: Written exam Practical exam / demonstration Interview/oral questioning
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LO2. IDENTIFY THE TOOLS, EQUIPMENT, TESTING DEVICES, & MATERIALS NEEDED FOR INSTALLATION ASSESSMENT CRITERIA: 1. Materials needed for installation are identified and prepared according to the work instructions 2. Tools and equipment types are identified and demonstrated according to its uses and functions 3. Testing devices and instruments operations are demonstrated according to instruction manual CONTENTS:

Types and Uses of tools, equipment and devices Proper use of tools and equipment Operation of testing devices and instruments Maintenance of tools, equipment of devices
CONDITION: The trainees/students must be provided with tools, equipment and materials It may include but not limited to the following: Tools and equipment: set of wrenches set of pliers extension ladder set of hammer set of ropes electric drill with different bits of various sizes PPE: body belt & strap hard hat/ helmet set gloves goggles safety shoes tool pouch METHODOLOGIES: Lecture Discussion Demonstration Viewing multimedia Hands on practice Materials: set of guy grips/clips set of guy anchors/ribbons turnbuckle tie wrap sets of washer, bolts and nuts guy wire rubber cap machine bolts wall-mount brackets roof-mount bracket
ASSESSMENT METHODS: Written exam Practical exam / demonstration

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Interview/oral questioning
LO3. IDENTIFY THE PPE & OHS POLICIES & PROCEDURES REQUIRED FOR THE INSTALLATION JOB ASSESSMENT CRITERIA: 1. Personal Protective Equipment (PPE) needed for installation are identified and prepared according to the work instructions 2. Use of PPE needed for installation are demonstrated according to the job requirements 3. Occupational and Health Safety (OHS) procedures are followed and demonstrated according to the installation requirements CONTENTS:

Work Safety requirements Use of protective equipment and clothing Occupational Health and Safety Practices Electrical Safety Practices
CONDITION: The trainees/students must be provided with the following: body belt & strap hard hat/ helmet set gloves goggles safety shoes tool pouch safety cones/other collapsible signs OHS & PPE Materials/Manuals
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LO4. INSTALL MAST AND ACCESSORIES ASSESSMENT CRITERIA: 1. Tools, equipment, clothing and safety requirements are identified and obtained for the installation. 2. Tools and equipment are checked to be in good working order and adjusted to manufacturers' specifications 3. Fixing structures and devices on mast are installed securely in accordance with companys specifications 4. Identifier marks are placed on installed mast for identification 5. Guy-wire assembly is installed and tensioned to required specifications 6. Problems encountered are referred to appropriate personnel as per standard operating procedures (SOP). 7. Installation and design amendments are reported/ documented in accordance with job requirements CONTENTS: Safety Practices Work safety requirements Proper use of tools and equipment Materials, Tools and Equipment: Uses and Specifications Identification of appropriate tools, equipment; and devices Installation of mast and accessories Proper guy installation and tensioning Type and size of mast per given height Desirable work values and attitudes (cost conscious, safety conscious, quality conscious, etc.) Work efficiently and systematically Proper handling, use and maintenance of tools and equipment Communicate effectively Interpretation of plans and symbols Documentation skills
CONDITION: The trainees/students must be provided with tools, equipment and materials It may include but not limited to the following: Tools and equipment: set of wrenches set of pliers extension ladder set of hammer set of ropes electric drill with different bits of various sizes Materials: set of guy grips/clips set of guy anchors/ribbons turnbuckle tie wrap sets of washer, bolts and nuts guy wire rubber cap machine bolts wall-mount brackets
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PPE: body belt & strap hard hat/ helmet set gloves goggles safety shoes tool pouch
roof-mount bracket
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LO5. CONDUCT FINAL INSPECTION OF THE INSTALLED MAST AND ACCESSORIES ASSESSMENT CRITERIA: 1. 2. 3. 4. 5. Final inspections are undertaken to ensure that the installation conforms with technical requirements Unplanned events or conditions are responded to in accordance with established procedures Work site is cleaned and cleared of all debris and left safe in accordance with the company requirements Report on job accomplishment of mast and accessories installation are followed according to established procedures.
CONTENTS:

Work Safety requirements Application of 5S Hazardous and risk assessment mechanisms Documentation and report procedures
CONDITION: Lay out plan Job Accomplishment Report form
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INSTALL AND LAYOUT CABLES INSTALLING AND LAYING OUT CABLES This module is designed to enhance the knowledge, skills and attitude of the trainees in installing and laying out cables such as UTP, FTP and grounding cables in accordance with the industry practice. 28 hours NC II
NOMINAL DURATION
SUMMARY OF LEARNING OUTCOMES: Upon completion of this module the trainees/students must be able to: LO1. Prepare necessary tools, equipment, materials and personal protective equipment (PPE in line with job requirements. LO2. Set-up cable lay out and installation equipment is set up in accordance with manufacturer's and job requirements LO3. Assess support structure as safe for normal working conditions and sound for cable support LO4. Secured cable permanently to support structure in accordance with standard installation procedures
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LO1. PREPARE NECESSARY TOOLS, EQUIPMENT, MATERIALS AND PERSONAL PROTECTIVE EQUIPMENT (PPE IN LINE WITH JOB REQUIREMENTS ASSESSMENT CRITERIA: 1. Materials needed for installation are identified and prepared according to the work instructions 2. Tools and equipment types are identified and demonstrated according to its uses and functions 3. Testing devices and instruments operations are demonstrated according to instruction manual 4. Personal protective equipment (PPE) are identified and prepared in line with job requirements CONTENTS:
Work Signs, Symbols and Conventions Work safety requirements Personal Protective Equipment Identification and proper usage of tools, equipment; and devices Proper handling and maintenance of tools and equipment.
CONDITIONS: The trainees/students must be provided with the following: May include but not limited to: Tools and Equipment: hammers extension ladders (12 ft. length) adjustable wrench fixing brackets/clamps drill/electric drill tape linen/steel tape RJ45 crimper Materials: UTP / FTP cables RJ45 connectors (shielded) RJ45 connectors (non-shielded grounding wire cable support grounding rod tie wrap terminal lug PPE:
body belt & strap hard hat/ helmet set gloves goggles safety shoes tool pouch safety cones/traffic safety devices
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LO2. CABLE LAY OUT AND INSTALLATION EQUIPMENT IS SET UP IN ACCORDANCE WITH MANUFACTURER'S AND JOB REQUIREMENTS ASSESSMENT CRITERIA: 1. Cable lay out and installation requirements and constraints from plan and site inspection are identified as per job requirements 2. Cable lay out and installation equipment is set up in accordance with company and job requirements 3. Site is made safe and secure for cable installation 4. Suitable protective clothing is selected and required safety devices are used CONTENTS: Work safety requirements Proper use of tools and equipment Interpreting plans and symbols Proper handling of CAT5e cables Wireless Broadband systems overview Map reading and identification of network symbols and diagrams Lay out and installation of CAT5e Desirable work values and attitudes (cost conscious, safety conscious, quality conscious, etc.) Work efficiently and systematically
CONDITION: The trainees/students must be provided with tools, equipment and materials It may include but not limited to the following: May include but not limited to: Tools and Equipment: hammers extension ladders (12 ft. length) adjustable wrench fixing brackets/clamps drill/electric drill tape linen/steel tape RJ45 crimper Materials: UTP / FTP cables RJ45 connectors (shielded) RJ45 connectors (non-shielded grounding wire cable support grounding rod tie wrap
CBC Fixed Wireless Broadband Installation NC II - 43 -
PPE:
body belt & strap hard hat/ helmet set gloves goggles safety shoes tool pouch safety cones/traffic safety devices
terminal lug
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LO3. ASSESS SUPPORT STRUCTURE AS SAFE FOR NORMAL WORKING CONDITIONS AND SOUND FOR CABLE SUPPORT ASSESSMENT CRITERIA: 1. Cable route is checked for obstructions and are made clear using suitable methods and in coordination with authorities concerned. 2. Where necessary, obstructing cables, lines and pole attachments of other carriers are requested to be fixed or corrected to facilitate work of laying out and installing new cables 3. Cable support structure is assessed as safe and sound for normal working conditions according to job requirements CONTENTS:
Electrical Safety Practices Work safety requirements Map reading and identification of network symbols and diagrams Cable Routes and obstructions Proper handling and installation of CAT5e cables Safe Installation of pole hardware and accessories
CONDITION: The trainees/students must be provided with the following: body belt & strap hard hat/ helmet set gloves goggles safety shoes tool pouch safety cones/other collapsible signs Assessment instrument
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LO4. SECURED CABLE PERMANENTLY TO SUPPORT STRUCTURE IN ACCORDANCE WITH STANDARD INSTALLATION PROCEDURES ASSESSMENT CRITERIA: 1. Cable is secured permanently to support structure in accordance with standard installation procedures 2. Bending radius tolerance of cable is followed in accordance with the manufacturers recommendation 3. Problems encountered are referred to appropriate personnel as per standard operating procedures (SOP) CONTENTS:
Electrical Safety Practices Work safety requirements Map reading and identification of network symbols and diagrams Cable Routes and obstructions Proper handling and installation of CAT5e cables Safe Installation of pole hardware and accessories
CONDITION: The trainees/students must be provided with the following: body belt & strap hard hat/ helmet set gloves goggles safety shoes tool pouch safety cones/other collapsible signs Assessment instrument Materials: UTP / FTP cables RJ45 connectors (shielded) RJ45 connectors (non-shielded grounding wire cable support grounding rod tie wrap terminal lug
May include but not limited to: Tools and Equipment: hammers extension ladders (12 ft. length) adjustable wrench fixing brackets/clamps drill/electric drill tape linen/steel tape RJ45 crimper PPE: body belt & strap hard hat/ helmet set gloves goggles safety shoes
- 46 -
tool pouch safety cones/traffic safety devices METHODOLOGIES: Lecture Discussion Demonstration Viewing multimedia Hands on practice
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UNIT OF COMPETENCY MODULE TITLE MODULE DESCRIPTION
: : :
INSTALL AND CONFIGURE CPE INSTALLING AND CONFIGURING CPE This module is designed to enhance the knowledge, skills and attitude of the trainees in installing and configuring Customer Premise Equipment (CPE) 20 hours NC II
NOMINAL DURATION QUALIFICATION LEVEL
: :
SUMMARY OF LEARNING OUTCOMES: Upon completion of this module the trainees/students must be able to: LO1. LO2. LO3. LO4. manual LO5. Demonstrated professionalism and interpersonal skills in dealing with subscriber concerns Prepare cables and connectors in accordance with standard industry practices Read and interpret installation plan as per job requirements Install and configure Customer Premise Equipment (CPE) Test and adjust CPE in accordance with the companys installer
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LO1. PREPARE CABLES AND CONNECTORS IN ACCORDANCE WITH STANDARD INDUSTRY PRACTICES ASSESSMENT CRITERIA: 1. Job order and other documentation are received and interpreted in accordance with enterprise procedures 2. Necessary tools, equipment, materials and personal protective equipment (PPE) are identified and prepared in line with job requirements. CONTENTS:

Types of cables and connectors Types and Uses of tools, equipment; and devices Proper use of tools and equipment Personal Protective Equipment Principles of Base Transceiver Line of sight propagation Communication system overview
CONDITIONS: The trainees/students must be provided with the following: cables and connectors Types and Uses of tools, equipment; and devices Personal Protective Equipment Base Transceiver Line of sight propagation Manual / Learning elements
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LO2. READ AND INTERPRET INSTALLATION PLAN AS PER JOB REQUIREMENTS ASSESSMENT CRITERIA: 1. Communication skills to interpret installation plan are demonstrated according to the established procedures 2. Symbols and conventions are defined and explained according to standard 3. Installation plan is read and interpreted as per job requirements CONTENTS:

Effective Communication Skills Signs, Symbols and Conventions Installation Plan Interpretation Map reading and identification of network symbols and diagrams
CONDITIONS: The trainees/students must be provided with the following: Effective communication materials Work signs, symbols and conventions manual Installation plan Learning elements
METHODOLOGIES Lecture Discussion Demonstration Viewing multimedia Hands on practice
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LO3. INSTALL AND CONFIGURE CUSTOMER PREMISE EQUIPMENT (CPE) ASSESSMENT CRITERIA: 1. Use of PPE needed for installation are selected and demonstrated according to the job instructions/requirements 2. Radio antenna is installed in accordance with standard industry practices and following safety procedures 3. Verify line of sight (LOS) from customer premise towards nearest Base Transceiver Station (BTS) 4. CPE is installed in accordance with standard industry practices and ensuring safety procedures are followed. 5. Interconnecting cables are prepared and terminated between CPE and Equipment in accordance to installation manual 6. CPE is configured according to companys application software. 7. Problems encountered are referred to appropriate personnel as per standard operating procedures (SOP). 8. Occupational and Health Safety (OHS) practices are followed and demonstrated according to the installation requirements 9. Installation is properly documented according to SOP. CONTENTS:

Occupational Health and Safety Practices Personal Protective Equipment Base Antenna Principles and Construction CPE Operation and Installation CPE Configuration Using Computer
CONDITION: The trainees/students must be provided with the following:

May include but not limited to: Tools: RJ45 crimper Blade cutter Staple gun Set of plierss Set of screwdrivers Hand drill w/ bits Hammer Mallet compass Extension ladders (12 feet length) Materials: cable tie sealant cable tag grounding wire (2.0mm, stranded) grounding rod (1/2 by 20 with clamp)
Customer Premise Equipment: radio antenna Equipment:

PPE:
computer with NIC surge suppressor service vehicle
body belt & strap hard hat/ helmet set gloves goggles safety shoes tool pouch / holster safety cones/traffic safety
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surge suppressor METHODOLOGIES: Lecture Discussion Demonstration Viewing multimedia Hands on practice
devices
- 52 -
LO4. TEST AND ADJUST CPE IN ACCORDANCE WITH THE COMPANYS INSTALLER MANUAL ASSESSMENT CRITERIA: 1. 2. 3. 4. Use of PPE needed for testing and adjustment are selected and demonstrated CPE are tested and adjusted in accordance with the companys installers manual Test and adjustment are properly documented according to SOP. Problems encountered are referred to appropriate personnel as per standard operating procedures (SOP).
CONTENTS:

Occupational Health and Safety Practices Personal Protective Equipment CPE Operation and Installation Test and Adjustment of CPE CPE Configuration Using Computer
CONDITION: The trainees/students must be provided with the following:

May include but not limited to: Tools: RJ45 crimper Blade cutter Staple gun Set of plierss Set of screwdrivers Hand drill w/ bits Hammer Mallet compass Extension ladders (12 feet length) Materials: cable tie sealant cable tag grounding wire (2.0mm, stranded) grounding rod (1/2 by 20 with clamp) surge suppressor Equipment: CPE Radio Antenna computer with NIC service vehicle PPE: body belt & strap hard hat/ helmet set gloves goggles safety shoes tool pouch / holster safety cones/traffic safety devices
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LO5. DEMONSTRATED PROFESSIONALISM AND INTERPERSONAL SKILLS IN DEALING WITH SUBSCRIBER CONCERNS ASSESSMENT CRITERIA: 1. Customer complaints on technical problems are received and scheduled for implementation. 2. Suspected area at fault is verified and specific device is pinpointed as per customer complaint. 3. Where applicable, immediate remedies are made to sustain normal operation. 4. Job accomplishment is acknowledged and signed by each affected customer. 5. Action taken are logged and documented in accordance with established procedures. CONTENTS: Proper handling and scheduling of customer requests and service jobs Communicating effectively Working efficiently and systematically Documentation skills
Equipment: CPE Radio Antenna computer with NIC service vehicle PPE: body belt & strap hard hat/ helmet set gloves goggles safety shoes tool pouch / holster safety cones/traffic safety devices
May include but not limited to: Tools: RJ45 crimper Blade cutter Staple gun Set of plierss Set of screwdrivers Hand drill w/ bits Hammer Mallet compass Extension ladders (12 feet length) Materials: cable tie sealant cable tag grounding wire (2.0mm, stranded) grounding rod (1/2 by 20 with clamp) surge suppressor
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RENDER SERVICE EXCELLENCE TO CUSTOMERS RENDERING SERVICE EXCELLENCE TO CUSTOMERS This unit covers the knowledge, skills and attitude to conduct effective and efficient customer interactions 8 hours NC II
MODULE DESCRIPTION : NOMINAL DURATION :
SUMMARY OF LEARNING OUTCOMES: Upon completion of this module the trainees/students must be able to: LO1. LO2. LO3. Determine and satisfy customers needs Conduct effective & efficient customer interactions Dealing with difficult & emotional customers
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LO1. DETERMINE AND SATISFY CUSTOMERS NEEDS ASSESSMENT CRITERIA: 1. Basic products and services catered to customers are identified 2. Customer needs are responded promptly and handled with empathy 3. Customers requests are addressed with clear, direct, accurate and timely response. 4. Details of request are established and basic remedies are used in accordance with enterprise policy. CONTENTS:

Basic products and services Effective Communication Skills Work Instructions and Procedures Work Instruction Interpretation Protocols for handling requests Process of handling customer inquiries Language for dealing with customer
CONDITIONS: The trainees/students must be provided with the following: Effective communication materials Work instructions Learning elements
METHODOLOGIES: Lecture Discussion Demonstration Viewing multimedia Hands on practice / Simulation
ASSESSMENT METHODS: Written test Practical test/Demonstration Direct observation
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LO2. CONDUCT EFFECTIVE & EFFICIENT CUSTOMER INTERACTIONS ASSESSMENT CRITERIA: 1. Guidelines on proper customer interface is adhered in accordance with the client/customer needs 2. Interactive communication is used in accordance with customer relationship management 3. Customers inquiries/concerns are identified, responded and resolved 4. Courtesy is provided to the customer in accordance with customer relationship management 5. Proper grooming is maintained at all times. CONTENTS:

Interactive communication Effective Communication Skills Protocols for handling requests Process of handling customer inquiries Language for dealing with customer Customer relationship management
CONDITION: The trainees/students must be provided with the following: Effective communication materials Work instructions Learning elements
ASSESSMENT METHODS: Written test Practical test/demonstration Direct observation
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LO3. DEALING WITH DIFFICULT & EMOTIONAL CUSTOMERS ASSESSMENT CRITERIA: 1. Nature and details of the complaint are established and appropriate actions are taken 2. Key principles and steps to retention in handling difficult customers is applied. 3. Complaints are responded promptly and handled with empathy 4. Customers complaints are addressed with clear, direct, accurate and timely response. 5. Details of complaints are established and basic remedies are used in accordance with enterprise policy. 6. Appropriate referral or hands-off procedures are implemented as required. 7. Complicated concerns are referred to higher authority CONTENTS:
Protocols for handling difficult or irate customers Process of handling customer inquiries Language for dealing with customer complaints Process of handing off customers to supervisors
CONDITION: The trainees/students must be provided with the following: Effective communication materials Work instructions Learning elements
ASSESSMENT METHODS: Written test Practical test/demonstration Direct observation
- 60 -
What is Competency-Based Curriculum (CBC) A competency-based curriculum is a framework or guide for the subsequent detailed development of competencies, associated methodologies, training and assessment resources. The CBC specifies the outcomes which are consistent with the requirements of the workplace as agreed through the industry or community consultations. CBC can be developed immediately when competency standards exist. When competency standards do not exist, curriculum developers need to clearly define the learning outcomes to be attained. The standard of performance required must be appropriate to industry and occupational needs through the industry/enterprise or specified client group consultations.
These materials are available in both printed and electronic copies. For more information please contact: Technical Education and Skills Development Authority (TESDA) Telephone Nos.: 893-8281, 817-4076 to 82 loc. 611, 630, 631 and 635 or visit our website: www.tesda.gov.ph or the TESDA Regional or Provincial Office nearest you.

Broadband Installation (Fixed Wireless) NC II

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Broadband Installation (Fixed Wireless) NC II

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COMPETENCY-BASED CURRICULUM

INFORMATION AND COMMUNICATION TECHNOLOGY

FIXED WIRELESS BROADBAND INSTALLATION NC II

CBC Fixed Wireless Broadband Installation NC II

1. Participate in workplace communication

1.1 Participating in workplace communication

2. Work in a team environment 3. Practice career professionalism

4. Practice occupational health and safety procedures

1. Apply quality standards

1.1 Applying quality standards

2. Perform computer operations

2.1 Performing computer operations

CBC Fixed Wireless Broadband Installation NC II

1. Install Mast and Accessories

1.1. Installing Mast and Accessories

2. Install and Lay Out Cables

3. Install and Configure CPE

CBC Fixed Wireless Broadband Installation NC II

4. Render Service Excellence to Customers

4.1. Rendering Service Excellence to Customers

ASSESSMENT METHODS (Institutional): Observation in workplace Demonstration Oral questioning

METHODOLOGIES: Lecture Discussion Demonstration Viewing multimedia Hands on practice

CBC Fixed Wireless Broadband Installation NC II

20 sets Company manual

* Optional: Only when required by the hiring institution

CBC Fixed Wireless Broadband Installation NC II

Modules of Instructions Basic

NOMINAL DURATION CERIFICATE LEVEL PREREQUISITE

CBC Fixed Wireless Broadband Installation NC II

METHODOLOGIES: Group discussion Interaction Lecture Reportorial

ASSESSMENT METHODS: Written test Practical/performance test Interview

CBC Fixed Wireless Broadband Installation NC II

METHODOLOGIES: Group discussions Interaction Lecture

ASSESSMENT METHODS: Written test Practical/performance test Interview

CBC Fixed Wireless Broadband Installation NC II

METHODOLOGIES: Group discussion Interaction Lecture

ASSESSMENT METHODS: Written test Practical/performance test Interview

CBC Fixed Wireless Broadband Installation NC II

UNIT OF COMPETENCY : MODULE TITLE :

MODULE DESCRIPTION : NOMINAL DURATION :

CBC Fixed Wireless Broadband Installation NC II

METHODOLOGIES: Group discussion/interaction Case studies Simulation

ASSESSMENT METHODS: Written test Observation Simulation Role playing

CBC Fixed Wireless Broadband Installation NC II

METHODOLOGIES: Group discussion/interaction Case studies Simulation

CBC Fixed Wireless Broadband Installation NC II

UNIT OF COMPETENCY : MODULE TITLE :

CBC Fixed Wireless Broadband Installation NC II

METHODOLOGIES: Interactive -lecture Simulation Demonstration Self paced instruction

ASSESSMENT METHODS: Role play Interview Written examination

CBC Fixed Wireless Broadband Installation NC II

METHODOLOGIES: Interactive lecture Group discussion Structured activity Demonstration

ASSESSMENT METHODS: Role play Interview Written examination

CBC Fixed Wireless Broadband Installation NC II

METHODOLOGIES: Interactive lecture Film viewing Role play/simulation Group discussion

ASSESSMENT METHODS: Demonstration Interview Written examination Portfolio assessment

CBC Fixed Wireless Broadband Installation NC II

UNIT OF COMPETENCY : MODULE TITLE :

CBC Fixed Wireless Broadband Installation NC II

METHODOLOGIES: Interactive -lecture Simulation Symposium Group dynamics

ASSESSMENT METHODS: Situation analysis Interview Practical examination Written examination

CBC Fixed Wireless Broadband Installation NC II

ASSESSMENT METHODS: Interview Written examination Simulation

CBC Fixed Wireless Broadband Installation NC II