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Strategic Management
Originally called Business Policy Has three basic views Structuralist
Origin Industrial Organisation Economics Structure-conduct-performance paradigm Changes are caused by external environment (environmental determinism) Markets are 0 sum games & players compete Endogenous growth theory J.A.Schumpeter
Reconstructionist
Strategic Management
Theories of organisational adaptation Population ecology: established organizations are unable to adapt to change. Eg: Ford / GM Institution theory: organizations adapt by imitating successful organizations. Eg: market challengers / followers, Eg: LG/Samsung Strategic choice perspective: organizations adapt to change and have the ability to reshape their environment. Eg: Air Deccan Organizational learning theory: organizations adapt defensively and use knowledge to improve their relationship with the environment. Eg: Jet Lite
Strategic Management
Phases
Yearly plans, based on the financial strength of the organisation with little information from outside Short term & done by low/middle level managers. Time horizon shifts to medium term external data used on an ad hoc basis done by middle managers gains political angle due to fight for resources
Strategic Management
Phases
Top Management involvement begins aim is to respond to changing environment strategic / long term thinking extensive use of external data and analytical techniques like SWOT, BCG. Continuous process through flexible strategic thinking ( no more top down approach) detailed strategic plan including implementation evaluation and control, strategic info percolated through the organisation strategic process is initiated from the top but is interactive across the organisation.
Strategic Management
Requirements of a Strategic Organisation Strategic flexibility to plan & implement Learning organisation
Systematic problem solving Experiment new things Learn from experience Knowledge transfer
Leadership
Strategic Management
Learning organisation Technical skills. Eg: Intel Functional knowledge. Eg: HUL Marketing Managerial Expertise. Eg: Oberois
Strategic Management
a word of military origin, refers to a plan of action designed to achieve a particular goal four levels of warfare: political goals or grand strategy strategy operations tactics. strategy is concerned with how different engagements are linked, How a battle is fought is a matter of tactics.
Strategic Management
Chanakya's Arthashastra written in the 3rd century BC economic strategy Sun Tzu's The Art of War, written in China 2,500 years ago military strategy political strategy of Niccol Machiavelli's The Prince, written in 1513 Political strategy Competitive Strategy, by Michael Porter Business strategy
Strategic Management-Definition
a set of managerial decisions and actions that determines the long-run performance of a corporation (Hunger & Wheelen)
Process of monitoring and evaluating external opportunities and threats in light of companies strengths and weakness to set realistic & achievable objectives there by maximising resource utilisation
Strategic: relating to the identification of overall, long term aims & interest and means of achieving them Strategy: a plan of action designed to achieve overall aim Tactic: means by which strategy is carried out. Involve activities, in context to the situation, to move from one milestone to another towards the objective. Goal/ Objective
Clearer sense of direction for the firm Sharper focus on what is strategically important saves from myopia Improved understanding of a rapidly changing environment ability to survive unstable environment Improved organizational performance Achieves a match between the organizations environment and its strategy, structure and processes Organizational learning
Strategic Management
Challenges
Globalisation
Global organisations Global markets Global logistics Global knowledge BoP markets Cartalisation
Strategic Management
Challenges
Environmental sustainability
Regulatory risk Kyoto protocol, GHGS, Carbon trading Eg: green buses of Delhi Supply chain risk suppliers at risk of government regulation Product and technology risk Eg: banning of trans fats Litigation risk Eg: BP Reputation risk Dow Jones sustainability index, KLD Broad market social index, Eg: power generation PE Discounts Physical risk droughts, floods, fog
Strategic Management
Elements
1. 2. 3. 4.
Basic
Strategic Management
Elements
Basic
Strategic Management
Model
Strategic Management
Environmental Scanning
Strategic Management
Environmental Scanning
Strategic Management
Formulation
Strategy
Strategy Formulation: the development of longrange plans for the effective management of environmental opportunities and threats in light of organizational strengths and weaknesses (SWOT) Mission- the purpose or reason for the organizations existence Vision- describes what the organization would like to become Objectives- the end results of planned activity
Strategic Management
Formulation
Strategy
What are you trying to achieve? / why are you in this business What your business does? P/S What is important to your business? Values it lives by Walt Disney: to be one of the worlds leading producer of entertainment and information. Using our portfolio of brands to differentiate our content, service & consumer products, we seek to develop the most creative, innovative & profitable entertainment experiences and related products in the world.
organizations existence. For the internal and investing public. Usually formulated by asking.
Strategic Management
Formulation
Strategy
Why did I start the business? What I want to leave behind? Impression What is really being provided beyond P / S? What dreams can I have of the business? Walt Disney: to make people happy.
Strategic Management
Formulation
Strategy
Goals are also objectives without conditions. Eg: cost reduction. Common goals - Profitability, efficiency, growth, resource utilisation, ROE, ROI.
Strategic Management
Formulation
Strategy
that states how the corporation will achieve its mission and objectives May be implicit / unstated, and can be derived from the action of the management. Organisations uses a hierarchy of strategies Corporate stability, growth, retrenchment Business competitive & cooperative. Eg: Concor, Intel Functional Eg: R&D Strategy Tech leadership-sony, adaptation-Samsung.
Strategic Management
Formulation
Strategy
Strategic Management
Formulation
Strategy
decision making that links the formulation of a strategy with its implementation. Eg: GE No: wherever it competes, strategy is core competence Eg; 3M all employees should spent 15% time on something other than primary project, strategy of product innovation
Strategic Management
Implementation
which strategies and policies are put into action through the development of: Programs Budgets Procedures
Strategic Management
Formulation
Strategy
Programs: statement of activities or steps needed to accomplish a part of the objective. It make the strategy action oriented. May involve restructuring, starting a new activity, changing something. Eg: outsource 70% of the production sell off unwanted plants. Here the objective is cost reduction, and strategy is retrenchment
Strategic Management
Formulation
Strategy
Budgets: statement of corporations programs in terms of money. Lists detailed costs of each program and used in planning and controlling. Procedures: SOPs system of sequential steps / technology that describes in detail how a part task or job is to be done. Eg: how to sell of unwanted plants / or outsource the production to contractors.
Strategic Management
& Control
Evaluation
which corporate activities and performance results are monitored so that actual performance can be compared to desired performance Performance: the end result of organizational activities Feedback/Learning Process: revise or correct decisions based on performance
Strategic Management
Events
Triggering
Strategy formulation is typically not a continuous process, Mintzberg. This can be explained by the human/organisational nature of Inertia. Strategic orientation is usually seen for 15 -20 years before making change punctuated equilibrium is shown by strategic management process. Long terms of stability (equilibrium) is punctuated by relatively short bursts of fundamental change (revolutionary period) by a triggering event
Strategic Management
Events
Triggering
Strategic Management
characteristics What Makes a Strategic Decision? Strategic decision making focuses on the long-run
future of the organization Characteristics of strategic decision making include: Rare Consequential Directive
Strategic Management
modes
Entrepreneurial mode: vision/mission of the founder acts as the strategic source. Eg: Jeff Bezos, Dhirubai Ambani, Michael Dell, Walter Disney. Adaptive mode: muddling through, characterised by reactive solution to existing problems, no proactive approach to Strategic Planning. Eg: eureka Forbes, encyclopedia
Strategic Management
modes
Planning mode: involves gathering of appropriate data for situation analysis, generation of feasible alternative strategies, rational selection & implementation of appropriate strategy. Involve reaction and proaction. Eg: IBM under CEO Louis Gerstner in 1993. Logical incrementalism (Quinn): synthesis of planning, reactive & entrepreneurial mode. Strategy formulation is partial & incremental and not total. Mission and Objective are set but strategy is allowed to emerge through debate, discussion and experimentation. Ideal for rapidly changing environment. Eg: HCL/Infosys.
1.
2.
3.
4.
Evaluate current performance results Review corporate governance Scan and assess the external environment Scan and assess the internal corporate environment
5.
6.
7.
8.
Strategic Audit
Strategic audit provides a checklist of questions, by
area or issue, that enables a systematic analysis to be made of various corporate functions and activities. (read appendix 1A.)
Discussion Questions
1. Why has strategic management become so important to todays corporations? 2. How does strategic management typically evolve in a corporation? 3. What is a learning organization? Is this approach to strategic management better than the more traditional top-down approach in which strategic planning is primarily done by top management? 4. Why are strategic decisions different from other kinds of decisions? 5. When is the planning mode of strategic decision making superior to the entrepreneurial and adaptive modes?
Example
Bajaj Auto
Environmental Scanning -
External
Why? Systems Theory Monitoring, evaluating & disseminating of relevant information from the external & environment to decision makers.
Environmental Scanning -
External
Which Environments Natural environment Societal environment Task environment Environmental uncertainty: is the degree of complexity & degree of change that exists in an organisations external environment
External
Environmental Scanning
External
Environmental Scanning -
External
Environmental Scanning -
External
Industry analysis: An in-depth examination of key factors within a corporations task environment.
Environmental Scanning
External
Task environment: Groups that directly affect a corporation and are affected by the corporation
Government Local communities Suppliers Competitors Customers Creditors Unions Special interest groups/trade associations
Environmental Scanning -
External
External
Issues priority matrix is used to identify and analyse developments in the external environment External strategic factors: Key environmental trends that are judged to have both a medium to high probability of occurrence and a medium to high probability of impact on the corporation Strategic myopia: the willingness to reject unfamiliar as well as negative information from the environment
Environmental Scanning -
External
Task
The industry structure is most important in deciding competition, thus Influences profit potential Decides the strategy Perfectly competitive industry gives free market returns FMR = Risk free return + capital loss premium Nobody invests below adjusted FMR
Environmental Scanning -
Task
Environmental Scanning Porters five forces: Threat of new entrants Rivalry among existing firms Threat of substitute products Bargaining power of buyers Bargaining power of suppliers
Task
Task
Entry barrier: An obstruction that makes it difficult for a company to enter an industry Economies of scale Product differentiation Capital requirements Switching costs Access to distribution channels Cost disadvantages independent of scale
Environmental Scanning Number of competitors Rate of industry growth Product or service characteristics Amount of fixed costs Capacity Height of exit barriers Diversity of rivals
Task
Rivalry among existing firms: New entrants to an industry bring new capacity, a desire to gain market share and substantial resources
Task
Threat of substitute products or appear different but can satisfy the same need as another product
Environmental Scanning bargain for higher quality, play competitors against each other. Large purchases Backward integration Alternative suppliers Low cost to change suppliers Product represents a high percentage of buyers cost Buyer earns low profits Product is unimportant to buyer
Task
Environmental Scanning raise prices or reduce quality. Industry is dominated by a few companies Unique product or service Substitutes are not readily available Ability to forward integrate Unimportance of product or service to the industry
Task
Task
Environmental Scanning -
Task
Strategic group: A set of business units or firms that pursue similar strategies with similar resources
Environmental Scanning Strategic Types Defenders focus on improving efficiency Prospectors opportunities focus on product innovation
Task
and
market
Analyzers focus on at least two different product market areas Reactors lack a consistent strategy-structure-culture relationship
Task
Key success factors: Variables that can significantly affect the overall competitive
Industry matrix summarizes the key success factors within a particular industry
Task
To identify the potential factors that affect industry competition To assess the companies competitive position in the industry To develop an appropriate strategy (offensive/ defensive) to compete
Positioning Influencing the balance Exploiting change diversification
SWOT Porters industry Forces Strategic groups/ Competitive clusters Porters four corner exercise Tracy & Weisermas value discipline Gilads blind Spot
Environmental Scanning -
EFAS
Internal Scanning
Organizational analysis is concerned with identifying and developing an organizations resources and competencies Identifies internal strategic factors/ resources that can be critical S/W in an organisations performance Also called internal environmental analysis
Internal Scanning
Internal Scanning
Resources assets that are building blocks of the organisation Tangible L/C/P/M Intangible patent/ culture/ reputation Human number/ motivation/ skill
Internal Scanning
Capabilities ability to use resources Consists of business process & routines that manage interaction among resources to convert I/P in to O/P Eg; marketing capability marketing specialist/ sales/ distribution Dynamic capabilities constantly change to adapt to changing environment
Internal Scanning
Competency cross functional integration & coordination of capabilities Eg: NPD Marketing, R&D, Production, Finance, HR, IT Amway/ Avon Personal Selling Fedex IT integration in to logistics Intel/ 3M NPD Apple design Competencies need to be constantly upgraded, else they become rigidity/ weakness
Internal Scanning
Distinct competencies core competencies superior to competitors GE- Management Development Reliance Project execution
Internal Scanning
Identifying Core and Distinctive Competencies
VRIO framework (Barney) Value does it provide customer value & competitive advantage? Rare do no other competitors process it? Imitability is it costly for others to imitate? Organization is the firm organised exploit the resources/
Internal Scanning
Access to a Distinctive Competency Asset endowment Acquired from someone else Shared with another business Built and accumulated within the company
Internal Scanning
Determining the Sustainability of an Advantage
Durability: The rate at which a firms underlying resources, capabilities, or core competencies depreciate or become obsolete Imitability: The rate at which a firms underlying resources, capabilities, or core competencies can be duplicated by others
Internal Scanning
Imitability
Transparency: The speed at which other firms under the relationship of resources and capabilities support a successful strategy. Eg: Gillette Transferability: The ability of competitors to gather the resources and capabilities necessary to support a competitive challenge. Eg: French wine Replicability: The ability of competitors to use duplicated resources and capabilities to imitate the other firms success. Eg: P&G Marketing capability
Internal Scanning
Determining the Sustainability of an Advantage
Explicit knowledge: Knowledge that can be easily articulated and communicated Tacit knowledge: Knowledge that is not easily communicated because it is deeply rooted in employee experience or in the companys culture
Internal Scanning
Internal Scanning
Using Resources to Gain Competitive Advantage Grants 5 step process
Identify and classify resources in terms of strengths and weaknesses Combine the firms strengths into specific capabilities and core competencies Appraise profit potential- Are there any distinctive competencies? Select the strategy that best exploits the firms capabilities and competencies relative to external opportunities Identify resource gaps and invest in upgrading weaknesses
Internal Scanning
Value Chain Analysis Value chain: A linked set of value creating activities that begin with basic raw materials coming from suppliers, moving on to a series of value-added activities involved in producing and marking a product or service, and ending with distributors getting the final goods into the hands of the ultimate consumer Upstream activities Down stream activities
Internal Scanning
Internal Scanning
Value Chain Analysis Companys centre of gravity Integration (Weyhauser & P&G/ Timberland)
differences among competitive value chains are a key source of competitive advantage
Internal Scanning
Internal Scanning
Functional resources & capabilities Organisational structures Corporate culture Marketing issues Financial issues R&D Capabilities Operational capabilities HRM IT & IS
Internal Scanning
Organisational structures Type of structure (functional/ divisional/ SBU/Conglomerate) Flexibility of the structure Structure & strategic support
Internal Scanning
Mechanical System
Jobs & responsibilities can be exactly broken down Environment is stable & DM is structured Performs same task continuously - specialised Use of bureaucratic control is ideal. Eg: manufacturing Unstable environment unstructured DM Non routine roles Non routine roles. Eg: Advertising
Organic system
Internal Scanning
Culture; shared values, beliefs, norms etc associated with an organisation Sense of identity Commitment generation Stability to the organisations social system Frame of reference for activities Cultural intensity & integration (p178 Matushita vs ABB)
Internal Scanning
Marketing Market position Marketing mix PLC stages Corporate brand & reputation
Internal Scanning
Financial issues Leverage Capital budgeting capabilities
Internal Scanning
R&D R&D Intensity Technical competence (ability to develop and use new technology) R&D Mix (basic/ product/ process) Technological discontinuity & strategy
Internal Scanning
Internal Scanning
Operations Manufacturing process & operating leverage Learning/ experience curve (cost reduction independent of economies of scale) Flexible manufacturing & mass Customisation Cad/ cam/ economies of scale
Internal Scanning
HRM Employee availability Employee capability Employee diversity Employee utilisation (tele commuting/ participative DM.) Unionisation
Internal Scanning
IT &IS Automation Integration (American Hospital Supplies) Security Intranet/ extranet/ internet/ web 2.0 usages
Internal Scanning
Strategic sweet spot: a company is able to satisfy customers needs in a way that rivals cannot
Strategic window: a unique market opportunity that is available for a particular time
Provides a means to brainstorm alternative strategies Forces managers to create various kinds of growth and retrenchment strategies Used to generate corporate as well as business strategies
Corporate Strategy
Business Strategy
Functional Strategy
Situation Analysis: Business Strategy Competitive strategy: questions? What should be the competitive advantage? (lower cost/ differentiation) What should be the competitive scope? (broad / narrow)
Large Firms: should choose broad scope so that ROA can be maximized Small firms: should choose narrow scopes so that they can concentrate their resources
Situation Analysis: Business Strategy Cost Leadership Creates entry barriers Large volumes Bargaining power Survive in heavy competition Walmart/ dell/ McDonald/ big bazaar
Situation Analysis: Business Strategy Differentiation Gives higher margins Segment specialisation & customer intimacy Creates entry barriers Nike/ BMW/ Apple..
Fragmented industry: Many small- and medium-sized companies compete for relatively small shares of the total market
Products are typically in early stages of product life cycle Focus strategies are used
Corporate strategy
Corporate strategy
Decides Firms overall orientation towards G/S/R (direction) Industries or markets in which the firm competes through its Products/ Business (portfolio) Coordination of resource flow between Products/ Business (Parenting)
Corporate strategy
Corporate strategy: The choice of direction of the firm as a whole and the management of its business or product portfolio and concerns: Directional strategy Portfolio analysis Parenting strategy
Inorganic
Diversification
Concentric Conglomerate
Vertical growth is taking over the function previously provided by a supplier or by a distributor. Ensures
reduced cost control over supplies guarantee quality access to customers.
Horizontal integration: The degree to which a firm operates in multiple geographic locations at the same point on an industrys value chain
Is concentration better or diversification? Is concentric diversification better than conglomerate diversification? Is vertical growth better than horizontal growth? Is internal growth better or external? How to reduce risk in growth strategies?
Contraction: Effort to quickly stop the bleeding across the board but in size and costs
Sell-out strategy: Management can still obtain a good price for its shareholders and the employees can keep their jobs by selling the company to another firm
Corporate strategy - PA
Tells which business/ product resources should be invested Simple to use Helps constant/ profitable juggling of the portfolio Helps in setting the direction of the business/ product
Corporate strategy - PA
Portfolio analysis: Management views its product lines and business units as a series of investments from which it expects a profitable return. Popular portfolio analysis techniques include:
BCG Matrix GE Business Screen
Corporate strategy - PA
Corporate strategy - PA
BCG Matrix Question marks: New products with the potential for success but require a lot of cash for development Stars: Market leaders at the peak of their product cycle and are able to generate enough cash to maintain their high market share and usually contribute to the companys profits Cash cows: Products that bring in far more money than is needed to maintain their market share. Dogs: Products with low market share and do not have the potential to bring in much cash.
Corporate strategy - PA
BCG MatrixLimitations Use of highs and lows to form categories is too simplistic Link between market share and profitability is questionable Growth rate is only one aspect of industry attractiveness Product lines or business units are considered only in relation to one competitor Market share is only one aspect of overall competitive position
Corporate strategy - PA
Corporate strategy - PA
GE Business ScreenLimitations Complex and cumbersome Numerical estimates of industry attractiveness and business strength/competitive position give the appearance of objective, but are actually subjective judgments that can vary from person to person. Cannot effectively depict the positions of new products and business units in developing industries.
Corporate strategy - PA
Advantages of Portfolio Analysis Encourages top management to evaluate each of the
corporations businesses individually and to set objectives and allocate resources for each Stimulates the use of externally oriented data to supplement managements judgment Raises the issue of cash flow availability to use in expansion and growth
Corporate strategy - PA
Limitations of Portfolio Analysis Defining product/market segments is difficult Suggest the use of standard strategies that can miss opportunities or be impractical Provides an illusion of scientific rigor when in reality positions are based on objective judgments Value-laden terms such as cash cow and dog can lead to self-fulfilling prophecies Lack of clarity on what makes an industry attractive or where a product is in its life cycle
Corporate strategy - PA