Salesforce.

com Limits Quick Reference

Salesforce.com Limits Quick Reference

This document provides a sample of the most commonly-referenced limits for Salesforce.com. App Setup Limits Custom Field Limits Rules Limits Picklist Limits Custom Picklist Limits Concurrent API Limits Total API Limits Sites Limits Storage Limits

App Setup Limits

Feature Custom Apps (The custom apps contained in a managed package in a trial state or the managed package of a native application in any state do not count against the limits supported for your Salesforce.com Edition.) Custom Objects (The custom objects contained in a managed package in a trial state or the managed package of a native application in any state do not count against the limits supported for your Salesforce.com Edition.) Custom Report Types (Limits apply to all custom report types regardless of development status.) Tabs Personal Edition Not Available Contact Manager 1 Group Edition 1 Professional Enterprise Edition Edition 5 10 Unlimited Edition Unlimited Developer Edition 10

Not Available

50

50

200

2,000

400

Not Available

Not Available

50

50

200

2,000

400

Not Available

10

25

Unlimited

100

Salesforce.com Limits Quick Reference

Feature (The custom tabs contained in a managed package in a trial state or the managed package of a native application in any state do not count against the limits supported for your Salesforce.com Edition.) Custom Fields (Additional restrictions apply for activities, long text area elds, relationship elds, and roll-up summary elds. For more information, see Custom Fields Limit Details.) Active Lookup Filters Custom labels Active Rules (Limits apply to any combination of active workow, assignment, auto-response, and escalation rules. For more information, see Rules Limit Details.) Formulas: Maximum Number of Characters Formulas: Maximum Formula Size (in Bytes) When Saved Formulas: Maximum Formula Size (in Bytes) When Compiled

Personal Edition

Contact Manager

Group Edition

Professional Enterprise Edition Edition

Unlimited Edition

Developer Edition

5 per object, 25 per 5 total object, 100 total

100 per object, 100 total

100 per object, 100 total

500 per object, 500 total

500 per object, 500 total

500 per object, 500 total

5 per object 5 per object 5 per object 5 per object 5 per object 5 per object 5 per object Not Available Not Available Not Available Not Available Not Available Not Available 5,000 50 per object 5,000 50 per object 5,000 50 per object 5,000 50 per object

3900 characters 4000 bytes

3900 characters 4000 bytes

3900 characters 4000 bytes

3900 characters 4000 bytes

3900 characters 4000 bytes

3900 characters 4000 bytes

3900 characters 4000 bytes

5000 bytes

5000 bytes

5000 bytes

5000 bytes

5000 bytes

5000 bytes

5000 bytes

Formulas: Number of 10 Unique Relationships Per Object Formulas: VLOOKUP Functions 10 per object

10

10

10

10

10

10

10 per object

10 per object

10 per object

10 per object

10 per object

10 per object

Salesforce.com Limits Quick Reference

Feature Active Validation Rules Sharing Rules Scheduled Dashboard Refreshes

Personal Edition Not Available Not Available Not Available

Contact Manager 20 per object Not Available Not Available

Group Edition 20 per object Not Available Not Available

Professional Enterprise Edition Edition 20 per object 100 Not Available 100 per object 100 Up to 200, with a maximum of one scheduled refresh per hour for each organization Up to 200, with a maximum of one scheduled report per hour for each organization

Unlimited Edition 500 per object 100

Developer Edition 100 per object 100

Up to 200, Not with a Available maximum of two scheduled refreshes per hour for each organization Up to 200, with a maximum of two scheduled reports per hour for each organization Up to 200, with a maximum of three scheduled reports per day for each organization (Limited to three preferred start times, which cannot be changed)

Scheduled Reports

Not Available

Not Available

Not Available

Up to 200, with a maximum of three scheduled reports per day for each organization (Limited to three preferred start times, which cannot be changed)

Analytic Snapshots

Not Available

Not Available

Not Available

Up to 200 Up to 200 Up to 200 Up to 200 for each for each for each for each organization organization organization organization (Limited to one preferred start time per day, which cannot be changed) (Limited to three preferred start times per day, which cannot be changed) (Limited to one preferred start time per hour, which cannot be changed) (Limited to one preferred start time per day, which cannot be changed)

Static Resources

Not Available

A single A single A single A single A single A single static static static static static static resource can resource can resource can resource can resource can resource can be up to 5 MB in size.

Salesforce.com Limits Quick Reference

Feature

Personal Edition

Contact Manager

Group Edition

Professional Enterprise Edition Edition

Unlimited Edition

Developer Edition

be up to 5 be up to 5 be up to 5 be up to 5 be up to 5 An MB in size. MB in size. MB in size. MB in size. MB in size. organization can have up An An An An An to 250 MB organization organization organization organization organization of static can have up can have up can have up can have up can have up resources, to 250 MB to 250 MB to 250 MB to 250 MB to 250 MB total. of static of static of static of static of static resources, resources, resources, resources, resources, total. total. total. total. total. Tags For all editions, a user is limited to a maximum of: 500 unique personal tags 5,000 instances of personal tags applied to records Across all users, an organization is limited to: 1,000 unique public tags 50,000 instances of public tags applied to records 5,000,000 instances of personal and public tags applied to records

Custom Field Limit Details

In addition to the total custom eld limits, the maximum number of activities, long text area elds, relationship elds, and roll-up summary elds varies as well. The following table shows the maximum limits for each custom eld type with respect to edition. Custom Field Personal Limits Edition Activities Long Text Area Fields Relationship Fields Roll-up Summary Fields Contact Manager Group Edition Professional Edition Enterprise Edition 100 25 25 10 Developer Edition 100 25 25 10 Unlimited Edition 100 25 25 10

No additional No additional No additional 20 limit limit limit No additional 5 limit No additional 25 limit No additional 10 limit 5 25 10 5 25 10

Rules Limit Details

Different types of rules can have restrictions, depending on your Salesforce.com edition. The following table shows the restrictions with respect to edition.

Salesforce.com Limits Quick Reference

Restrictions Total Rules Allowed (Limits apply to any combination of workow, assignment, auto-response, and escalation rules, both active and inactive.) Workow Rules and Approval Processes

Personal Edition

Contact Manager

Group Edition

Professional Edition

Enterprise Edition

Developer Edition

Unlimited Edition

Not Available Not Available Not Available 300 per object 300 per object 300 per object 300 per object 1000 per org 1000 per org 1000 per org 1000 per org

Not Available Not Available Not Available Not Available For Enterprise, Developer, and Unlimited Editions, each workow rule and approval process can have: 10 time triggers 40 immediate actions 40 time-dependent actions per time trigger Note that for both immediate and time-dependent actions, there can be no more than: 10 email alerts 10 tasks 10 eld updates 10 outbound messages

Assignment, Not Available Not Available Not Available Auto-response, and Escalation Rules

For Professional, Enterprise, Developer, and Unlimited Editions, each assignment, auto-response, and escalation rule can have: 3000 rule entries 300 formula criteria rule entries 25 lter criteria per rule entry 50 1,000

Workow Not Available Not Available Not Available Not Available 500 Time Triggers Per Hour (For more information, see Time-Dependent Action and Time Trigger Considerations in the Salesforce.com online help.)

Salesforce.com Limits Quick Reference

Restrictions

Personal Edition

Contact Manager

Group Edition

Professional Edition

Enterprise Edition

Developer Edition

Unlimited Edition

Entitlement Not Available Not Available Not Available Not Available For Enterprise, Developer, and Unlimited Processes and Editions, you can have: Milestones 20 Entitlement processes 10 Milestones for each entitlement process Contact salesforce.com for information on increasing the number of entitlement processes and milestones.

Additional Limits for Standard Picklists

For standard picklists, entries can be up to 40 characters, not including linebreaks and returns. For standard multi-select picklists, the total number of characters for all entries cannot exceed 255. For standard picklists in organizations that use record types or the Translation Workbench, you can have an unlimited number of entries with the following exceptions for special picklists: Picklist Field
Lead Status Task Status Task Priority Case Status Case Priority Opportunity Stage

Maximum Number of Entries 100 100 50 100 50 100

Additional Limits for Custom Picklists

Within the 15,000 total character limit, custom picklists can have: Up to 1000 entries Up to 255 characters per entry

Custom multi-select picklists can have: Up to 150 values Up to 40 characters per value

Note that for multi-select picklists, users can select up to 100 values at a time on a record.

Concurrent API Request Limits

The following table lists the limits for various types of organizations for concurrent requests (calls) with a duration of 20 seconds or longer: Organization Type Developer Edition Limit 5

Salesforce.com Limits Quick Reference

Organization Type Trial organizations Production organizations Sandbox

Limit 5 25 25

Total API Request Limits

The following table lists the limits for the total API requests (calls) per 24-hour period for an organization: Salesforce.com Edition Developer Edition Force.com Free Edition API Calls Per License Type N/A Salesforce: 1,000 Salesforce Platform: 200 Salesforce: 1,000 Salesforce Platform: 1,000 Salesforce Platform Light: 200 Force.com - One App: 200 Force.com - Free: 200 Content Only User: 200 Gold Partner: 200 Silver Partner: 200 Bronze Partner: 200 Salesforce: 5,000 Salesforce Platform: 5,000 Salesforce Platform Light: 200 Force.com - One App: 200 Force.com - Free: 200 Content Only User: 200 Gold Partner: 200 Silver Partner: 200 Bronze Partner: 200 Minimum 5,000 5,000 Maximum 5,000 1,000,000

Enterprise Edition Professional Edition with API access enabled

5,000

1,000,000

Unlimited Edition

5,000

5,000,000

Sandbox

N/A

N/A

5,000,000

Limits are enforced against the aggregate of all API calls made by the organization in a 24 hour period; limits are not on a per-user basis. When an organization exceeds a limit, all users in the organization may be temporarily blocked from making additional calls. Calls will be blocked until usage for the preceding 24 hours drops below the limit. In the Salesforce.com application, administrators can view how many API requests have been issued in the last 24 hours on the Company Information page at Setup Company Prole Company Information. Administrators can also view a more detailed report of API usage over the last seven days by navigating to the Reports tab, selecting the Administrative Reports folder and clicking the API Usage Last 7 days report.

Salesforce.com Limits Quick Reference

Note: Limits are automatically enforced for all editions.

Any action that sends a call to the API counts toward usage limits, except the following: Outbound messages Apex callouts

You can congure your organization so that email is sent to a designated user when the number of API requests has exceeded a specied percentage of the limit. For more information, see About API Usage Notications in the Salesforce.com online help.

Sites Limits
Edition Maximum Number Bandwidth Limit (per rolling Service Request Time (per of Sites 24-hour period per site) rolling 24-hour period per site) 500 MB 10 GB 1 GB for sandbox 40 GB for production Unilimited Edition 25 1 GB for sandbox 40 GB for production 10 minutes 360 minutes 30 minutes for sandbox 60 hours for production 30 minutes for sandbox 60 hours for production 1,000,000 Maximum Page Views N/A 250,000 500,000

Developer Edition 1 Free Edition 1

Enterprise Edition 25

Storage Capacity
Each Edition includes a minimum amount of data storage and le storage. Professional, Enterprise, and Unlimited Editions receive a per-user storage amount multiplied by the number of users in the organization if the result is greater than the minimum storage amount. Using data storage as an example, an Enterprise Edition organization with 600 users would receive 12,000 MB (12 GB) of data storage, because 20 MB per user multiplied by 600 users is 12,000 MB. A smaller organization, for example a Professional Edition organization with 20 users, would receive 1 GB of data storage because 20 MB per user multiplied by 20 users is only 400 MB, which is less than the 1 GB minimum allotted to all Professional Edition organizations. The values in the Storage Allocation Per User License column below apply to Salesforce and Salesforce Platform user licenses. The Salesforce Platform Light user license provides 1 MB of data storage and 1 MB of le storage. Note: The only feature license that provides additional storage is Salesforce CRM Content User; each Salesforce CRM Content User license provides an additional 512 MB of le storage. To nd out if your organization has Salesforce CRM Content enabled, contact your administrator. Salesforce.com Edition Personal Contact Manager Group Data Storage Minimum per File Storage Minimum per Organization Organization 20 MB (approximately 10,000 20 MB records) 1 GB 1 GB 1 GB 1 GB Storage Allocation Per User License N/A N/A N/A

Salesforce.com Limits Quick Reference

Salesforce.com Edition Professional Enterprise

Data Storage Minimum per File Storage Minimum per Organization Organization 1 GB 1 GB, plus 2 MB for each Silver Partner license and 5 MB for each Gold Partner license 1 GB, plus 2 MB for each Silver Partner license and 5 MB for each Gold Partner license 5 MB 1 GB 1 GB

Storage Allocation Per User License 20 MB of data storage and 100 MB of le storage 20 MB of data storage and 100 MB of le storage

Unlimited

1 GB

120 MB of data storage and 100 MB of le storage

Developer

20 MB

N/A

If your organization uses custom user licenses, contact salesforce.com to determine if these licenses provide additional storage. For a description of user licenses, see Viewing User License Types in the Salesforce.com online help.