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ADP Private Limited - SAP Basis Admin / Production Support Profession...

http://jobs.monsterindia.com/details/14153646.html?from=joba-2157478...

A Fortune 500 Company

SAP Basis Admin / Production Support Professionals


All Jobs by this Recruiter About Company: ADP India, is the fully owned subsidiary of ADP INC., and is engaged in providing IT and ITES service to ADP business divisions worldwide. Established in 1999, with offices in Hyderabad and Pune, ADP India provides the opportunity of working on multiple processes, domains and technologies to over 3500 associates. In the space of IT, the India operation provides complete range of software development and technical support services. On the BPO space, the India operation provides Solution center services that involve back office operations covering both voice and non-voice processes. The operations can be classified into two areas: Software Development We work with onsite business unit teams to build and support various products of ADP. Our work spans the entire software value-chain, from strategic Business Process Re-engineering and Enterprise Application Integration to Operational Product support and Maintenance. The products use and deploy technologies that include: Web technologies Client Server Technologies Mainframe Technologies Communication Technologies Enterprise Technologies Working closely with ADP business divisions around the world, we use a global services delivery model that combines on-site and remote expertise to accelerate the development of mission critical solutions.
Ranked #297 on the Fortune 500 list Nearly $9 billion in revenues, across over 50 countries Clients include over 80% of Fortune 500, and over 90% of Fortune 100 One of the few US companies to be rated 'Triple A' by both S&P and Moody's Ranked #2 in Fortune's 'Worlds Most Admired Companies' (Financial Data Services Category) Infoworld 100 Award for companies that have developed innovative IT projects Ranked in Infoweek 500 list for most prestigious business technology Ranked # 12 in the 'Training Top 125' list, USA Named in the 'Companies that Care' Honor Roll, USA Ranked in the Leaders Category of Global Outsourcing 100 (IAOP-2007, 2008, 2009)

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11/2/2013 3:30 AM

ADP Private Limited - SAP Basis Admin / Production Support Profession...

http://jobs.monsterindia.com/details/14153646.html?from=joba-2157478...

Solution Center Services: We focus on ownership, administration and management of business processes based on measurable performance metrics, effectively leveraging our in-depth business domain understanding and strong computing infrastructure. Our services cover diverse domains such as payroll processing, benefits administration, tax & financial services and pre-employment services. ADP India has also received the ISO 27001 certification. The service delivery can be broadly classified as: - Non-voice Processes : Transaction Processing, Analytics, Data Conversion, Implementation Support etc. -Voice Processes: Participant customer calls and client technical support, Tier 1 & 2 services ADP INC: Automatic Data Processing, Inc. (NASDAQ: ADP), with nearly $9 billion in revenues and over 585,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to organizations of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. ADP has been ranked No. 2 on FORTUNE World's Most Admired Companies in the Financial Data Services industry category and has a strong leadership position in every core business segment it operates in. ADP is the only IT services company and one of only a handful of U.S industrial companies to be triple A-rated by Standard & Poors and Moodys. Job Description:

- 3 to 7 years hands-on SAP BASIS Production Support - Performance tuning - Support packs and patches - System upgrades - System refreshes - SAP Security: Maintenance - SAP Security: Audit Compliance / User Licensing - Independent software applications - Global language configuration - Communication interfaces - Transports - SAPGUI - Job scheduling - Help and system documentation - Advanced reporting and system metrics - JAVA and ABAP stack maintenance - Deliver effective client communications and ticket management/resolution via CRM / Email - Apply specialist knowledge in country and/or functional area, ie to improve solution and services with a 'whole' client approach

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11/2/2013 3:30 AM

ADP Private Limited - SAP Basis Admin / Production Support Profession...

http://jobs.monsterindia.com/details/14153646.html?from=joba-2157478...

- Provide mentoring and guidance to other consultants on areas of expertise - Conduct relevant knowledge sharing opportunities for associates within Application Services - Ensure up to date knowledge of the Product SAP application and associated services is maintained - Adhere to configuration standards and conventions - Adhere to ADP procedures and policies - Flexible to provide after hours support on need basis (on-call and off-hour support) - The ability to multi-task while working under pressure is a must - Responsible for frequent interfacing with functional and project teams as well as with other IT Infrastructure - Willingness to work in Shifts (7:30 PM, 10:00 PM & 3:30 AM Logins) - Willingness to work in permanent night shift and rotational shifts mentioned above - Candidate's are required to adhere and enforce the security policies of the organization - Position is based in Hyderabad Experience: 3 to 7 years hands-on SAP BASIS Production Support, Support Packs & System Refreshes Qualification: Any Graduate / Any Post Graduate Job Location: Hyderabad Mandatory Skills: SAP BASIS Production Support, Support Packs & System Refreshes

Additional Information Location: Hyderabad / Secunderabad Experience: 3 - 7 years "SAP BASIS Production Support", "Support Key Skills: Packs", "System Refreshes" Category: IT Role: Other Software/Hardware/EDP Industry: ITES/BPO Posted On: 24th Oct 2013

| ADP Inc. has offices in over 50 Countries | ADP Private Limited, India, Operates from its offices in Hyderabad and Pune

www.adp.com

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