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1 ACKNOWLEDGEMENT At the very outset I would like to pay my solemn gratitude to the almighty God who has turned

all my efforts into an end. It is continual that everybody needs the helps from outside and the working colleagues. For a research study it is obvious the perfect guidance support and continuous supervision has to be undertaken. I am highly grateful to the Senior Vice President and anager! Mr. Md Zobaidul

Islam & Mr. Jamil Uddin Ak !"r# Assis!an! $i%" &r"sid"n! & 'ub Mana("r who provide the high level of association in utili"ing the logistic support! and also monitored the internship program from the very beginning! coordinated the whole program! and finally motivated me to conduct the research work on the general banking # Partial work on $redit # foreign %&change. I am always grateful to my honorable teacher and Internship Supervisor Assistant Professor Mr.Md. Mono)ar *ossain 'epartment of report. I am also grateful to all the teachers of time(to(time tips regarding Internship. I want to announce here with immense pleasure to thanks all of the employees of )amuna *ank +td.! especially Shamsuddin # r.,oushik *arua! r.Saiful Islam! r.A.-. . r.Ashan ullah # I also like to thanks all the respondents who spend anagement Studies! who has always believed in me from the very beginning and helped me greatly preparing this anagement Studies for giving me

their time to help for preparing this report. +ast but not the least! my family and friends who have been helpful by giving me their co(operation and efforts in completing this report.

2
E+ECUTI$E 'UMMA,-

Internship Program of

*A under the faculty of *usiness Administration is an y pro/ect was carried on

obligatory part for all students. .he report includes the practical knowledge and information observed and obtained during the program. & &ar!ial ,"s"ar% G"n"ral .ankin( & Com/ara!i0" Anal1sis Amon( 2i0" ! ird G"n"ra!ion .ank on Cr"di! and 2or"i(n E3% an(" of )amuna *ank +td. .he report contains si& chapters with organi"ational framework. I begin in % a/!"r on" in general formalities to introducing readers to the report. C a/!"r T)o /ro0id"s a broad overview of )amuna *ank +td. C a/!"r T r"" d"s%rib"s the overall situation of Agrabad branch )amuna *ank +imited. C a/!"r 4our 4o%us"s on how general banking department of J.L manages specific business operation. C a/!"r 2i0" 2o%us"s on Cr"di! Mana("m"n! the local foreign e&change department of )*+. C a/!"r 'i3 Em/ asis on 2or"i(n E3% an(" o/"ra!ion o4 J.L C a/!"r '"0"n Anal15" on %om/ara!i0" anal1sis amon( 2i0" 6 rd ("n"ra!ion .ank. .hrough out the reports I made every effort to be as current and up to date as possible in the presentation of theories! concepts! and e&ample. In this report I mentioned some Strength! weakness! opportunities and threats of )*+. .he authority of the bank must be benefited by this recommendation. 0hile I do not wish to overwhelm students with banking history! I have tried to provide relevant information to allow the readers of this report to better understand the banking environment.

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O.JECTI$E O2 T*E 'TUD.he ob/ective of the study is to fulfill the re1uirement of *anking # Partially on foreign e&change # $redit *ank in *angladesh.4 In line with the broad ob/ective! the detailed ob/ectives of the study may be spelled out as follows5 .o get Practical %&perience about banking operation of *angladesh. .o be ac1uainted with the practice of modern banking business in the field of general branch. .o find the competitive position of )amuna bank in the market. .o evaluate the operational performance # financial position of )*+ as a .hird Generation *ank .o asses the current position of )*+ in the conte&t of growth rate .o observe the %mployees($ustomers relationship # inter personal banking! credit! foreign e&change! organi"ational behavior! framework! Products personal banking services internal environment of the *A program as well as to

gain practical e&posures about 2 odern *anking 3peration! %specially about General anagement # also comparative operational performance analysis of selected .hird Generation Private $ommercial

relationship between employees of the *ank .o identify some problems # suggests some policy for implication.

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MET*ODOLOG- O2 T*E 'TUD6esearch methodology comprises of all the activities that are carried on in connection with financial and marketing management. For planning a research pro/ect! it is essential to anticipate all the facts that must be undertaken for its successful completion

Da!a sour%"s .he data source used to prepare this report delineated as follows5 a7 &rimar1 sour%"s8 i. ii. iii. iv. v. b8 i. ii. iii. iv. v. vi. vii. viii. Personal interview 'epth interview 3bservation in the organi"ation. Practical desk task. 7uestioner. '"%ondar1 sour%"s( Annual report of )*+ *anks financial statement. arketing research book. Periodicals. *ulletins. $ircular. onthly transaction record of the bank. )*+ 0ebsite

.he collected data and information have been tabulated! processed! analy"ed and graphically presented in order to make the study more informative! useful and purposeful

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'CO&E O2 T*E 'TUD-

.he study was kept limited to )amuna *ank +imited! Agrabad *ranch! and $hittagong. .his branch deals in all kinds of banking business under the control of *angladesh *ank. Scope of the study has been described in terms of two grounds.

9. :.

3rgani"ational scope. Field scope.

Or(ani5a!ional s%o/"5 I worked in every important department of )*+! Agrabad *ranch! and $hittagong. I have emphasis on General *anking 'epartment and Partially on credit # Foreign %&change 'epartment. 2i"ld s%o/"9 .his study has been started after completing the months. *A course and continued for three

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LIMITATION' O2 T*E 'TUD-

3b/ective of the practical orientation program is to have practical e&posure for the students. 3ur tenure was for three month only! which was somehow not sufficient. After working whole day in the office it was very much difficult if not impossible to study again the theoretical aspects of banking.

O! "r Limi!a!ions ar" as 4ollo)s9 +ack of our practical knowledge! so shortcoming may be available in the paper. .he bank has naturally shown us some in difference connecting its most confidential information. .he e&ecutives of )amuna *ank +imited were too busy to spare time for the internee. .he duration of our internship program is only three months. .he allocated time is not sufficient for us to gather knowledge and to make the study a complete and fruitful one. .he study also suffered inade1uacy of data provided by )A ;<A *ank.

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C*A&TE,8ONE INT,ODUCTION E0olu!ion o4 ! " Word :.ank;9 .he word bank originated from Italian word 2*anca4. *anca means long tool. In ancient time Italian )ews merchant used to do business of lending money by sitting on the tools. It is assumed that the word 2bank4 derived from the word *anca. .o meet the e&pense of war of 99=9 one type credit certificate was launched in Italy at an interest rate of >? it was called as onte in Italian language and *anke in German language then German language was widely used in Italy. As a result the word *anke gradually changed to the word *anca from which the word *ank originated. T " Em"r("n%" o4 Mod"rn .ankin(9 .he linguistics and etymology suggests an interesting story about banking origins. *oth the old French word 2*an1ue4 and the Italian word *anca were used centuries ago to mean a bench or moneychangers table. .his describes 1uite well what historian has observed concerning the first bankers! who lived more than :@@@ years ago. .hey were money changers! situated usually at table or in a small shop in the commercial district! aiding travellers who came to town by e&changing foreign coins for local money or discounting commercial notes for a fee in order to supply merchants with working capital. .he first bankers probably used their own capital to fund their activities! but it was not long before the idea of attracting deposit and securing temporary loans from wealthy customers became a source of bank funding. +oans were then made to merchantAs shippers and landowners at rates of interests low as percent per annum to as high as BC percent a month for the riskiest venturesD was Greek in origin. ost of the early bank

.he banking industry gradually spread outward from the classical civili"ations of Greece and 6ome into northern and western %urope. .he early bank in %urope was places for safe keeping of valuable items Esuch as gold and silver bullion8 as people came to fear loss of their asset due to war! theft! or e&propriation by government. 0hen colonies were established in <orth and South America! old world banking practice was transferred to the new world.

D"0"lo/m"n! o4 .ank in .an(lad"s 9 *ank system was practiced in Indian subcontinent from the ancient period in Indian subcontinent merchantsF goldsmith moneylenders were the primary bankers. 'uring the mughal period banking and credit business was enchanted rapidly. Indigenous banking in *angladesh is as old as banking in other parts of the world. oney used to be accepted as a deposit and advances used to be given. 'uring mughal period! indigenous banking flourished. .he subarna banik the bullion trading community used to do banking in the then *engal.

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Subse1uently! larger banking in *angladesh was gradually taken over by the upcountry bankers who were known as Seth! shah etc. but subarna baniks continued to operate in rural *engal. 0ith the *ritish gradually coming over to *engal and settling here! banking in the form of agency house! e&changing house started to flourish in $alcutta. %ntry of the *engalese into banking started in the part of this century! especially in the wake of the swadeshi movement. In 9=@@ A' 2-industan bank4 was established as the first /oint stock bank. In 9=CB 2*engal bank4 and in 9=CG 2general bank of India 2 was launched. .hen both the bank absolved respectively in 9=HI and 9CI:. 'uring the early period of nineteenth century the three banks 2*ank of *ombay4! 2*ank of madras4 and 2bank of *engal4 merged to 2imperial bank of India4. In 9HB= after the separation of *engal! bank business faced a severe disaster as non( uslim bankers migrated to India. In order to rebuild the bank business State bank of Pakistan was established as a central bank of Pakistan in 9HBC. In 9H=9 *angladesh became independent. After liberation 2*angladesh bank was automated with the asset and liabilities of former 2State bank of Pakistan4.

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C*A&TE, TWO COM&AN- &,O2ILE .a%k(round o4 Jamuna .ank Limi!"d )amuna *ank +imited E)*+8 is *anking $ompany registered under the $ompanies Act! 9HHB with its -ead 3ffice at Printers *uilding E:nd # Cth Floor8! >! 6a/uk Avenue! 'haka(9@@@. .he *ank started its operation from Ird )une :@@9. )amuna *ank +imited is a highly capitali"ed new generation *ank started its operation with an Authori"ed $apital and Paid(up $apital of .k. 9G@@.@@ million and .k. IH@.@@ million respectively. .he Paid(up $apital has been raised to B:H.@@ million and the total e1uity of the bank stands at =:>.@@ million as on )une I@! :@@C. $urrently the *ank has I> branches. .he *ank undertakes all types of banking transactions to support the development of trade and commerce of the country. )*+Js services are also available for the entrepreneurs to set up new ventures and * 6% of industrial units. .he banks special emphasis on %&port! Import! .rade Finance! S % Finance! 6etail $redit! #Finance to 0omen %ntrepreneurs

)amuna *ank +td.! the only *engali named new generation private commercial bank was established by a group of winning local entrepreneurs conceiving an idea of creating a model banking institution with different outlook to offer the valued customers! a comprehensive range of financial services and innovative products for sustainable mutual growth and prosperity. .he sponsors are reputed personalities in the filed of trade! commerce and industries. .he *ank is being managed and operated by a group of highly educated and professional team with diversified e&perience in finance and banking. .he anagement of the bank constantly focuses on understanding and anticipating customerAs needs. .he scenario of banking business is changing day by day! so the bankJs responsibility is to device strategy and new products to cope with the changing environment. )amuna *ank +td. has already achieved tremendous progress within only two years. .he bank has already ranked as one of the 1uality service providers # is known for its reputation. )amuna *ank offers different types of $orporate and Personal *anking Services involving all segments of the society within the purview of rules and regulations laid down by the $entral *ank and other regulatory authorities.

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GOAL' AND O.JECTI$E' O2 JAMUNA .ANK LIMITED .o earn and maintain CAMEL 6ating JStrongJ .o establish relationship banking and improve service 1uality through development of Strategic assets 1uality. .o introduce fully automated systems through integration of information technology. .o ensure an ade1uate rate of return on investment .o keep risk position at an acceptable range Eincluding any off balance sheet risk8 .o maintain ade1uate li1uidity to meet maturing obligations and commitments. .o maintain a healthy growth of business with desired image. .o maintain ade1uate control systems and transparency in procedures. .o develop and retain a 1uality work force through an effective -6 system. .o ensure optimum utili"ation of all available recourses arketing Plans .o remain one of the best banks in *angladesh in terms of profitability and

$I'ION .o become a leading banking institution and to play a pivotal role in the development of the country. MI''ION .he *ank is committed to satisfying diverse needs of its customers through an array of products at a competitive price by using appropriate technology and providing timely service so that a sustainable growth! reasonable return and contribution to the development of the country can be ensured with a motivated and professional work(force. CO,&O,ATE 'LOGAN Kour partner for growth J.L CO,&O,ATE CULTU,E .he client comes first Search for professional e&cellence 3penness to new ideas # new methods to encourage creativity 7uick decision making Fle&ibility # prompt response A sense of professional ethics

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'T,ATEGIE' .o raise capital up to .k. 9@@@.@@ million by )une :@@=. .o manage and operate the *ank in the most efficient manner to enhance financial performance and to control cost of fund .o strive for customer satisfaction through 1uality control and delivery of timely services .o identify customersJ credit and other banking needs and monitor their perception towards our performance in meeting those re1uirements. .o review and update policies! procedures and practices to enhance the ability to e&tend better service to customers.

.o train and develop all employees and provide them ade1uate resources so that customersJ need can be reasonably addressed.

.o

promote

organi"ational

effectiveness

by

openly

communicating

company plans! policies! practices and procedures to employees in a timely fashion .o cultivate a working environment that fosters positive motivation for improved performance .o diversify portfolio both in the retail and wholesale market .o increase direct contact with customers in order to cultivate a closer relationship between the bank and its customers. Cor/ora!" Go0"rnan%" $orporate governance consists with following heads5 a) .oard o4 Dir"%!ors L 9I members elected from the sponsors # they are the supreme body of the bank. b) E3"%u!i0" %ommi!!"" L all routine matters the delegated power of management is decided upon by or routed through the e&ecutive committee! sub/ect to ratification by the board directors. c) Audi! %ommi!!""(in on the guidelines of *angladesh bank! a three members audit committee of the board directors has been formed to assists the board of matters related to audit and internal control system of the bank.

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Nam" o4 Dir"%!ors & '/onsors

BOARD OF DIRECTORS & SPONSORS


.oard o4 Dir"%!ors
C airman 9. r. d. .a/ul Islam

$i%" C airman :. r. ,anutosh a/umder

Dir"%!ors I. %ngr. A. ,. B. %ngr. . osharraf -ussain

d. Ati1ur 6ahman ohammed ohammad

>. Al(-a/ <ur G.

r. Sakhawat! Abu ,hair

=. Al(-a/ C. H. 9@. 99. r. r.

d. 6e"aul ,arim Ansari

d. *elal -ossain d. ahmudul -o1ue

r. Farhad Ahmed Akand r. d. Ismail -ossain Sira/i urto"a

9:. Mr. Ga"i Golam 9I. 9B. r. r.

ohammad <urul Alam d. otior 6ahman E ' $$8

'/onsors 9. Al(-a/ :. I. B. >. G. =. C. . A. ,hayer

r. Arifur 6ahman r. Golam 'astagir Ga"i E*ir Protik8 r. Fa"lur 6ahman r. r. r. . <. -. *ulu d. Sira/ul Islam Varosha d. Irshad ,arim ahmud

r. Shaheen

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T " Mana("m"n!
Managing Director (CC) Mr. Motior Rahman

Deputy Managing Director Mr. Abdus Salam Mr. Md. Alauddin Al-Azad

Senior E ecuti!e "ice #resident Mr. Md. Rafiqul Islam Mr. A.K.M. Rasshiduzzaman Mr. M. Shamsul Huq Mr. Shafiqur Rahman E ecuti!e "ice #resident Mr. Md. Yunus Ali Mr. Mirza Elias Uddin Ahmed Senior "ice #resident Mr. Shahedul Alam Khan Ms. Nur-E-Jannat Be um Mr. Md. Bala$et H#ssain Mr. Md. %#!aidul Islam Mr. Mah!##! Alam "h#udhur$ Mr. Md. Ha!i!ur Rahman Mr. Md. A!rar H#ssain Khan Mr. Md. Elias Ali A'anda Mr. A. K. M. Saifuddin Ahamed Mr. Mah!u!ul Huq "h#udhr$

Mr. Md. Nazmul H#ssain


Mr. Manzurul Ahasan "h#&dhur$ Mr. Muhammad Ali Ashraf Mr. Md. J#!aidul Islam Mr. Kh#rshed Ahmed Na$eem Mr. Md. %ahurul Islam Kh#nd#'er

"ice #resident Mr. (azlul Jalil Jalal Mr. Md. M#fazzal H#ssain Mr. M#nsur-Uz-%aman Mr. Md. Belal H#ssain Mr. M#'hlesur Rahman Mr. )hulam Mustafa Mr. Ahmed Na&az Mr. Md. Nazmul Islam Senior Assistant "ice #resident Mr. Amir Uddin "h#&dhur$ Internship Report on Jamuna Bank Ltd. Mr. Khanda'er %ia Hassan

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En r. S.M. Anisuzzaman Mr. Md. Kamal Uddin Mr. *ahmidur Rahman Muhammad Bazlul Huq Mr. Md. Mah!u! Alam Mr. Md. M#nirul Alam "h$. Mr. Md. M#'shed Ali Ha&lader S$ed Sha'ir Uddin M#hd. Munir Mr. Md. Shahidul Islam Mr. Md. M#stafizur Rahman Mr. Md. A!dus Sattar Md. A.(.M. ,uamrul Hassan Assistant "ice #resident Mr. Md. A!dur Rahim Mr. A.K.M. Shah Alam Mr. Man+urul Hasan M#st. Shahida Khatun Mr. Md. Harun-#r-Rashid Mr. Md. Shah Alam Mr. Md. Shahid Ullah Mr. Sudatta Se!a' Barua Mr. M#hammad Azam Mr. Hafizul Hauqe Mr. Md. M#zharul Haque Mr. Jamil Uddin A'hter Mr. Md. Mahfuzul Karim Mr. M#hammed Shahari#r Islam Mr. Salah Uddin Ahmed Mr. Md. Nazrul Islam Mr. Md. M#htasinul H#que Mr. Shafir Ahmed "h#&dhur$ Mr. "h#&dhur$ Reza Shahzaman Mahmud Mr. -ar.ez Ahmed Khan Mr. Md. Yasin Siddiqui Mr. Masudur Rahman Mr. B#rhan Uddin Ahmed Mr. A!u Rushd Md. %u!air Mr. Md. M#fazzal Mamun Khan Mr. S.M. Ashfuddullah Mr. M#minul A!edin Mr. Md. (aruquzzaman Mr. Ashim Kumar Bis&as Mr. %ashim Uddin Mr. A.K.M. M#stafa Kamal "h#&dhur$ Mr. Md. (azle Elahi "h#&dhur$ Mr. An&ar Ha'im Mr. Md. Shamsur Rahman Ma+umder Mr. Md. Harun##r Rashid Mr. A!dul Hamid "h#&dhur$ Mr. Md. A!dullah Mr. Iq!al A'ram Khan Md. Si'der M#hammad Ali

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T*E MANAGEMENT 'T,UCTU,E O2 J.L9 C airman Mana(in( Dir"%!or D"/u!1 Mana(in( Dir"%!or '"nior E3"%u!i0" $i%" &r"sid"n! '"nior $i%" &r"sid"n! $i%" &r"sid"n! Assis!an! $i%" &r"sid"n! 2irs! Assis!an! $i%" &r"sid"n! '"nior E3"%u!i0" o44i%"r E3"%u!i0" o44i%"r 2irs! E3"%u!i0" o44i%"r &roba!ionar1 O44i%"r O44i%"r

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Branch Network

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$%.

Moha&hali 'ranch( Dha&a Ismail Mansi#n /0 M#ha'hali "1A2 3ha'a -AB4 5 67780962 677608/-: S;I(*5 JAMUB33H</= 'ranch Manager) Mr. M. Shamsul *u+ue Seni#r E>e?uti.e @i?e -resident

$,.

Sonargaon Road 'ranch( Dha&a Nati#nal -laza ABst (l##rC B<62 Bir Uttam ".R. 3atta R#ad 3ha'a - B0<= Ban ladesh. *el5 6988<:72 6988<:6 (a>5 69960<9 -AB4 5 698<9==2 6988<=< S;I(*5 JAMUB33H</6 'ranch Manager) Mr. Md. -ahurul .slam /hand&er Seni#r @i?e -resident

$0.

Moul!ibazar 'ranch( Dha&a Mustaquim Mansi#n 881/2 M#ul.i!azar2 3ha'a. *el5 8/B=69=2 8/B=68:-= -AB4 5 8/B=<0=2 8/B=<09 S;I(*5 JAMUB33H</9 'ranch Manager) Mr. Md. Mo1azzal *ossain @i?e -resident

$2.

3oala 'azar 'ranch( Sylhet Ne& -laza2 )#ala Bazar Dsmani Na ar2 Bala an+2 S$lhet -AB4 5 A<7000C 78/=0-/ 'ranch Manager) Mr. Cho4dhury Reza Shahzaman Mahmud Seni#r Asst. @i?e -resident

$5.

Agrabad 'ranch( Chittagong Jahan Buildin N#. : 89-882 A ra!ad "1A2 "hitta #n *el5 A</BC 7B/0802 8B<<8B -AB4 5 A</BC 808808 S;I(*5 JAMUB33H</7 'ranch Manager) Mr. -obaidul .slam Seni#r @i?e -resident

$6.

Dil&usha 'ranch( Dha&a

//2 3il'usha "#mmer?ial Area 3ha'a-B<<< *el5 6====:7 Internship Report on Jamuna Bank Ltd.

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Internship Report on Jamuna Bank Ltd.

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*i( li( !s on o0"rall a%!i0i!i"s o4 J.l9 'L.No . 9 : I B > G = C H 9@ 99 9: 9I 9B Amoun! in TK. <==> 9::>=9B:@@ 9C=:=9HHH9 IGBG9:CH9 :GB@>B@B@>G :@H:B@:9@H@ 9GG9=B>@>9= GB@H:G@:IB CH99@CG9 @.IB? C.C@? B=BBC:>:: =.:= >I.G9 9:.:G? Amoun! in TK. <==? 9@=:>@@@@@ 9=@9C:>9I@ GGG:GHG>@ :@9>=@9G>>H 9=:CBC99=HI 9:=HGGI@B=H G>=BI=HBIH :>IB@@CH= 9.:G? 9@.@:? :>>GG:9@C :I.GI 9:.:G 9:.9C?

&ar!i%ulars Paid up $apital .otal $apital $apital Surplus .otal Assets .otal 'eposits .otal +oan # Advances .otal $ontingent +iabilities # $ommitments Profit After ta& 6eturn on assets E63A8 63I Income from Investment %PS Price %arning 6atio $ost of fund

Gra/ i%al /r"s"n!a!ion o4 4inan%ial /osi!ion o4 J.L9

#aidup Capital o1 7'8


Amount in Million /<<< 0<<< B<<< < B 0 / 9ear : = 9 390 429 429 2003 2004 2005 2006 2007 1225.71 1072.5

Year Am#unt

:otal Deposits in million


0=<<< 0<<<< B=<<< B<<<< =<<< < 17284.81 20924.02

<0 B

6614.06 0<</ 0

10450.16 0<<: /

14454.13 0<<= :

0<<9 =

0<<8 9 8

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:otal 8oan ; ad!ance


0<<<< B=<<< Aamount in B<<<< Million =<<< <

Year Am#unt B 0 / : 9ear = 9 8

Earning #er Share in :/


B<<<< B<<< B<< B< B B 0 / : = 9 B:.0= 0<</ 0<<: /9./= 0<<= :9.=7 0<<9 /B.6: 7.<: 0<<8

#ro1it A1ter :a (in Million)


< 6 5 2 0 , %

>=%.%% ,50.2 %==.>, %55.=5 6%.%2 $ $

,$$< ,$$6 ,$$5 ,$$2 ,$$0

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.ncome ?rom .n!estment .n million :/


=<< :<< /<< 0<< B<< < :8:.:7 0==.99 08./8 0<</ 7<.:: 0<<: B09./

0<<=

0<<9

0<<8

@o. o1 'ranch E pansion


0<<7 0<<8 0<<9 0<<= 0<<: 0<</ 0<<0 0<<B 0<<8 /= :< /< 0< B< < B 0 / : = 9

0<</ B=

0<<: B6

0<<= 0/

0<<9 08

:otal Assets "alue in million 6 5 0<<8 2 0<<9 0 0<<= , 0<<: % 0<</ $

09:<=.: 0<B=8.<B B979/.88 B/:6B.=0 6899.86

5$$$

%$$$$

%5$$$

,$$$$

,5$$$

0$$$$

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.alan%" ' ""!


As a! D"%"mb"r 6@# <==>

&ro/"r!1 and Ass"!s

No!"s

<==> Taka

<==? Taka

Cas

9 B D

@#6>A#@>B#C?D B9:!>9@!I@C HGG!GGB!>>=

@#@DC#DA>#C6< ::>!I@:!I=H HII!:H>!B>I

$ash in hand EIncluding foreign currency8 *alance with *angladesh *ank and its agent banks EIncluding foreign currency8 .alan%" )i! In *angladesh 3utside *angladesh Mon"1 a! %all on s or! no!i%" In0"s!m"n!s 9 Government 3thers Loans and Ad0an%"s 9 +oans! $ash $redit! 3verdrafts! etc. *ills Purchased # discounted 2i3"d ass"!s in%ludin( /r"mis"s# 4urni!ur" and 4i3!ur"s o! "r banks and 4inan%ial ins!i!u!ions

@#C>>#@BD#@@A 9!>=>!BCI!C9: I@9!GG9!I@=

<#BB@#>DC#B?B :!9=9!=9>!@G9 :=@!@BI!B@I DDD#===#=== <#DD<#?>=#=A< :!:CG!GIG!9I= :GG!@II!H>>

> C

@<=#===#=== D#6A=#=6<#@@< >!IBG!B::!9@C BI!G9@!@@B

@?#?@>#BD=#D@> @<#>A?#?6=#B>A 9B!>G>!:B9!G@9 :!@>:!:@C!H9G 9@!>=C!@HB!:BB :!:9C!>IG!:I>

@= @ @

@>B#B=@#=B=

@6>#6DC#B>A

O! "r ass"!s Non8bankin( ass"!s To!al &ro/"r!1 & Ass"!s

CB>#<==#B=6 8

D@D#==@#<@6 8

<?#B=D#B=B#=D? <=#@D>#=@?#DDA

Liabili!i"s & Ca/i!al *orrowings from *angladesh *ank! other banks! financial institutions and agents D"/osi!s and o! "r a%%oun!s9 $urrent Accounts and other Accounts *ills Payable Savings *ank 'eposits @ 6 @6.== <=#A<B#=<@#=A= @>#<CB#C@@#>A6 :!G:>!G=@!>HB I>B!BIG!::I 9!B@=!I:@!CB: :!@CC!B=9!@G@ 9GH!=HC!9IH 9!@CB!@@C!=GG @ < @<.== <#<AC#A6<#=== ?@C#6B>#D==

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Fi&ed 'eposits *earer $ertificates of 'eposit Short .erm 'eposits 'eposit ;nder Special Scheme Foreign $urrency 'eposit @ B @B.== 9I!9:>!9I9!I=@ ( CII!C@H!C@: :!>:>!@CB!>=I >:!>G=!GCG 99!C@B!@9@!>:G ( GIG!C=>!@B: 9!B=@!:C=!@C= I9!IG9!9=I

O! "r liabili!i"s To!al Liabili!i"s9

@#D<D#A?=#A<C

?A@#6CD#>?=

<B#>BC#A@B#=@C @C#DAB#DBD#=D6

Ca/i!al E ' ar" old"rsF EGui!1 Paid up $apital 5 E9!::!>=!9B: 3rdinary shares of .aka 9@@ each8 Share Premium Statutory 6eserve @ ? @ ? . A @?.== @ > @>.== @D.== @ D

9!::>!=9B!:@@ C>!C@@!@@@ II@!G=G!B:G

9!@=:!>@@!@@@ C>!C@@!@@@ :BH!GG=!BI@

6evaluation 6eserve Surplus in Profit and +oss AM$

B!H@=!G=9 H!IH9!=B9

( 9>B!>@B!@=G

To!al ' ar" old"rsF EGui!1 To!al Liabili!i"s and ' ar" old"rsF EGui!1

@#?D?#BA=#=6C

@#D?<#B>@#D=?

<?#B=D#B=B#=D? <=#@D>#=@?#DDA

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&,O2IT AND LO'' ACCOUNT H2or ! " 1"ar "nd"d D"%"mb"r 6@# <==>7
&ar!i%ulars <==? Amoun! HTk.7 N Interest income Interest paid on deposits! borrowings etc. N"! in!"r"s! in%om" Investment Income $ommission! e&change and brokerage income 3ther operating income To!al O/"ra!in( In%om" Salaries and allowances 6ent! ta&es! insurance! electricity etc. +egal e&penses Postage! stamp! telecommunication etc. Stationery! Printing! Advertisements etc. 'irectorsA fees # other e&penses AuditorJs fees anaging directorAs allowances 3ther e&penses To!al O/"ra!in( E3/"ns"s &ro4i! b"4or" /ro0ision Provision for loans and advances Provision for other assets .otal Provision To!al /ro4i! b"4or" !a3"s Provision for ta&ation for the year N"! &ro4i! a4!"r !a3a!ion 6etained surplus brought forward from previous year ,"!ain"d sur/lus b"4or" a//ro/ria!ion A//ro/ria!ions 9 Statutory reserve ,"!ain"d 'ur/lus Earnin( /"r s ar" HE&'7 E:@? on pre(ta& profit8 HH!HHB!H=H ( @DB#D=B#=>? 6@.AB C9@@CHHG ( A6A@>B@ C.=B Proposed 'ividend as bonus share salary # :!@H>!>9:!@HG 9!G@G!C=H!==I BCC#?6<#6<6 :>>!GG:!9@C I:C!=G>!==9 GH!HG9!I:@ @#@B6#=<@#D<< 9CC!C@9!C>C B=!=>>!C9= I!@BG!BIC :>!=>>!9@C I>!=IC!GIB :!=9G!H:@ >:>!@@@ :!C@>!@@@ :=!:@C!99B 9@=!IB>!=:9 BB@#?AC#?@= >=@#6<<#A@< :@9!9>B!>I@ 9HI!BC> :@9!IBC!@9> BAA#A>B#CA> :BG!>=B!@@@ <D6#B==#CA> 9!@HC!9>C <DB#BAA#=DD ::I@:G>H9I 9==BICH:@I BDDC>?>@= B=BBC:>:: I:@=:GBBB ==>9H:BG @6<C?=BA<< :I:GI9@HC G:H@>I:: 9>B9:>: :C=9:I:@ :G@GGB:I B9>=G@I 9@@@@@ G:=9CII I@:BCG@C 999=G9HHI D=B6A?BD< C<B<=CB>= B9H9GIBH9 ( B9H9GIBH9 B=D=BBA>A I9>HIB99C CA@@=C?@ 9:CHC=G A=B==>6> <==> Amoun! HTk.7

'epreciation and repairs and maintenance of bankJs assets

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CLA''I2ICATION O2 .ANK &,ODUCT In chart given bellow we find different products M services generally made available by a bank5 (

Product

Deposit

Advance

International banking

Consultancy
Ta", Cons ltanc! #ar cent Banking pro$ect Co nselling Investment Co nselling

Miscellaneous
%el& ' c stod! Credit cards, Travellers Che( es, sale o& dra&ts, standing

Time demand

L/C, Foreign

C rrenc!

Fund oriented

Non fund oriented

Term, loans, clean loans, Bills Disco nting, )re*shipment+ )ost shipment, lines, o& credits ' %ec red, nsec red, ,verdra&t,

Guarantees & Letter of credit.

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JAMUNA .ANK AG,A.AD .,ANC* O,GANOG,AM9 #r+#d+-obaid l Islam .%/)0 #anager

#r+1amil 2ddin Akhter .A/)3 A+4amid Chowdh r! .A/)3 #r+Ari& l &erdo s .FA/)3

1r+ Assistant /ice )resident .53 %enior 6"ec tive o&&icer .53 6"ec tive o&&icer .73

First 6"ec tive ,&&icer .83 )robationar! o&&icer .93

,&&icer .53

O$E,ALL &O'ITION O2 &E,2O,MANCE A' ON DEC;6@# <==C .otal .otal .otal .otal .otal .otal .otal 'eposit +oan # Advances Assets <et Income %&penditure Interest Payable of sundry 'eposit 5 5 5 5 5 5 5 .,.9>G!:9!:H!=@G.=C .k. :H=!C>!BG!I::.I= .,.>IH!=C!=C!HI9.C9 .k.B@!9C!:C!GB.@G .,.:=!IH!CB!HHH.== .,.I!BH!H>!@G@.@@ .,.B!:@!@H!G@>.>B

(Source: Statement of affairs as on Dec3008 JBL, Agrabad Branch)

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ACTI$ITIE' O2 AG,A.AD .,ANC*9

Cus!om"r Car" C"n!"r Accounts 6emittance E+ocal8 $ash

opening

$ash 6eceipt

$ash Payment

2inan%ial Con!rol D"/ar!m"n! H2CD7 'aily Accounts $learing

2or"i(n E3% an(" D"/ar!m"n!

Import # 6emittance EForeign8

%&port

Loans & Ad0an%" D"/ar!m"n!


Con!inuous D"mand T"rm Loan Tim" Loan

a.$$ E-ypothecation8 b.3verdraft c.S3' d.$ash $ollateral e.+oan Againts .rust 6eceipt E+.68

PA' Inland *ill Purchase EI*P8 Foreign 'ocumentary *ill Purchase EF'*P8

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C*A&TE, 6 GENE,AL .ANKING &osi!ional *i"rar% 15

r!Ari"ul Fer#ous $FA%P) In Charge & 'eneral Ban(ing Ban(ing

Customer Relation

Accounts Section

Clearing Section

Cash section

.he activities of the General *anking 'epartment of )*+ are mainly divided into the following categories5 Account 3pening SectionM$ustomer 6elation! +ocal 6emittance Section! 3nline *ranch *anking Section! 3ne Stop ;tility Services Section! 'eposit Schemes Section! $learing Section! $ollection Section! $ash Section! Accounts Section!

No) T " .ri"4 E3/lana!ion Abou! G"n"ral bankin( (i0"n b"lo) on ! " basis o4 /ra%!i%al kno)l"d("9 ACCOUNT O&ENING 'ECTION9

Em/lo1""s o4 T is '"%!ion9 9. :. r. A.,. Shamsuddin EP38

r.Prahalad Shutra 'harEP38

MaIor 2un%!ions9 .o open Account .o perform Promotional Activity .o Issue $heck # 'eposit *ook .o Show the statement of different accounts

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.o provide necessary information to the clients

T1/"s o4 A%%oun! o4 J.L: $urrent Account Savings Account Fi&ed 'eposit Account S.' EShort .erm 'eposit8 S3' ESecured 3verdraft8 $$ AM$ E$ash $redit8 $' AM$ E$urrent 'eposit8

'/"%ial s% "m"9 +akhpati 'eposit Scheme ,otipati deposit Scheme onthly *enefit scheme %ducation Saving Scheme illionaire 'eposit Scheme arriage deposit Scheme 'ouble M .riple growth scheme onthly Saving Scheme

&ro%"dur" !o o/"n an A%%oun!9 For opening an account! at first the prospective account holder will apply for opening an account by filling up account opening form. Account opening form consists of the name of the branch! type of account! name of the applicantEs8! present address! permanent address! passport number Eif any8! date of birth! nationality! occupation! nomineeEs8! special instruction Eif any8! initial deposit! specimen signatureEs8 of the applicantEs8! introducerAs information etc. .he prospective customer should be properly introduced by the followings5 9. :. I. An e&isting customer of the bank. 3fficials of the bank not below the rank of Assistant 3fficer. A respectable person of the locality who is well known to the manager or authori"ed officer. .wo copies of passport si"e photograph duly attested by the introducer. Signature of the prospective account holder in the account opening form and on the specimen signature card duly attested by the introducer. .hen the concerned authority will allocate a number for the new account. .he customer than deposit the 2initial deposit4 by filling up a deposit slips. Initial deposit to open a current account in )*+ is .,. 9@@@@.@@ and saving account is .k. >@@@.@@.

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A%!i0i!i"s & /a/"rs n"%"ssar1 4or o/"nin( an a%%oun!9 A. Join! A%%oun!9

If the account is a /oint account! then the /oint account holder should submit a declaration and operational instructions of the account along with their signature. .he declaration is5 JAn1 balan%" !o ! " %r"di! o4 ! " a%%oun! is and s all b" o)n"d b1 us as Ioin! d"/osi!ors. An1 liabili!1 ) a!so"0"r in%urr"d in r"s/"%! o4 ! is a%%oun! s all b" Ioin! and s"0"ral.K .. &ar!n"rs i/ 4irm9

.he following documents have to be submitted for preparing an account of a partnership firm5 9. Ea8 Eb8 Partnership deed. If the partnership firm is a registered one! then one copy of registration forms. If not! then a copy of certificate from the notary public.

C.

Limi!"d Com/an19 For the opening of an account of a limited company! following documents have to be submitted5 A copy of resolution of the company that the company decided to open an account in the )amuna *ank. $ertified true copy of the $ompany. emorandum # Articles of Association of the

$ertificate of Incorporation of the company for inspection and return along with a duly certified Photocopy for *ankAs records. $ertificate from the 6egistrar of )oint Stock $ompanies that the company is entitled to commence business Ein case of Public +td. $o. for inspection and return8 along with a duly certified Photocopy for *ankAs records. +atest copy of balance sheet. %&tract of 6esolution of the *oardMGeneral $hairmanM anaging 'irector of the company. eeting of the company for opening the account and authori"ation for its operation duly certified by the +ist of 'irectors with address Ea latest certified copy of Form(OII8. ClubE'o%i"!19

D.

Following documents have to be obtained in case of the account of the club or society5 a8 b8 c8 d8 ;p to date list of office bearers. $ertified copy of 6esolution for opening and operation of account. $ertified copy of *y(+aw and 6egulationsM$onstitution. $opy of Government Approval Eif registered8.

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HE7 Coo/"ra!i0" 'o%i"!19 Following documents have to be obtained in case of the account of $ooperative Society5 a8 b8 c8 d8 $opy of by law duly certified by the $o(operative 3fficer. ;p to date list of office bearers. 6esolution of the %&ecutive $ommittee as regard of the account. $ertified copy of $ertificate of 6egistration issued by the registrar! $o( operative societies.

H27

Non8Go0!. Coll"(" E '% ool E Madras a E Muk!ab9

Following documents have to be obtained in case of the account of non(govt. college M school M madrasha M muktab5 a8 b8 G. a8 b8 c8 ;p to date list of Governing *odyM anaging $ommittee. $opy of 6esolution of the Governing *odyM anaging $ommittee authori"ing opening and operation of the account duly certified by Ga"etted 3fficer. Trus!"" .oard9 Following documents have to be obtained in case of the account of trustee board5 Prior approval of the -ead 3ffice of )*+. $ertified copy of 'eed of .rust! up to date list of members of the .rustee *oard and certified copy of the 6esolution of .rustee *oard to open and operate the account. H*7 Minor;s A%%oun!9

Following documents have to be obtained in case of the account of minor5 a8 b8 c8 Putting the word 2 I<364 after the title of the account. 6ecording of the special instruction of operation of the account. .he A3F is to be filled in and signed by either the parents or the legal guardian appointed by the court of law and not by the minor.

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,E$I'ED INTE,E'T ,ATE O2 DE&O'IT'5 As on 6=! Jun" <==C Ca!"(or1 o4 D"/osi! S.' Saving 'eposit Saving 'eposit Eno withdrawal for G months8 Savings deposit non(che1uing # no withdrawal for one year = above. F'6 for @9Eone8 month and above F'6 for IEthree8 month and above F'6 for GEsi&8 months and above F'6 for 9Eone8 year E3is!in( In!"r"s! ,a!" >.>@? G.@@? =.>@? C.@@? C.@@? 99.:>? 99.>@? 99.=>? ,"0is"d In!"r"s! ,a!" ;nchanged ;nchanged ;nchanged ;nchanged

9@.@@? 9:.@@? 9:.@@? 9:.:>?

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'&ECIAL 'C*EME O2 J.L9

Marria(" D"/osi! '% "m"


arriage of children! specially daughter is a matter of great concern to the parents. arriage of children involves e&pense of considerable amount. Prudent parents make effort for gradual building of fund as per their capacity to meet the matrimonial e&pense of their children specially daughters. Parents get relief and can have peace of mind if they can arrange the necessary fund for marriage of their children! no matter whether they survive or not till the marriage occasion. It can be a great help to the parents if there is any scope of deposit of a modest amount as per their financial capacity! which grows very fast at high rate of interest yielding a si"eable amount on maturity. 0ith this end in view )*+ has introduced amount at your affordable capacity. 'a0in(s &lan and ."n"4i!9 .enor >.>( years Mon! l1 D"/osi! .k.9@@@M( .k.9>@@M( .k.:@@@M( .k.:>@@M( .k.9@@@M( .k.9>@@M( .k.:@@@M( .k.:>@@M( .k.9@@@M( .k.9>@@M( .k.:@@@M( .k.:>@@M( .k.9@@@M( .k.9>@@M( .k.:@@@M( .k.:>@@M( .k.9@@@M( .k.9>@@M( .k.:@@@M( .k.:>@@M( .k.9@@@M( .k.9>@@M( .k.:@@@M( .k.:>@@M( Ma!uri!1 0alu" .k.CG!C=>M( .k.9!I@!I9>M( .k.9!=I!=>@M( .k.:!9=!9H@M( .k.9!I:!BI@M( .k.9!HC!GB>M( .k.:!GB!CG@M( .k.I!I9!@=>M( .k.:!:@!=G@M( .k.I!I9!9B@M( .k.B!B9!>:@M( .k.>!>9!H@@M( .k.:!=G!BB@M( .k.B!9B!GG@M( .k.>!>:!C=>M( .k.G!H9!@H>M( .k.B!:B!99>M( .k.G!IG!9=>M( .k.C!BC!:I@M( .k.9@!G@!:H@M( .k.G!IG!@:@M( .k.H!>B!@I@M( .k.9:!=:!@B@M( .k.9>!H@!@>@M( arriage 'eposit Scheme! which offers

you an opportunity to build up your cherished fund by monthly deposit of small

=.>( years

9@.>( years

9:( years

9>( years

9C( years

Eli(ibili!19 arriage 'eposit account can be opened in the name of children below the age of 9C(years along with legal guardian. For opening a marriage deposit account! maintenance a savings account with )*+ is re1uired Internship Report on Jamuna Bank Ltd.

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T"rms & Condi!ions9 *ank reserves the right to close the scheme if customers fail to deposit I( consecutive installments. If the Scheme is closed within G(months! customer will get the deposited amount only and no interestMprofit will be paid for the Scheme. If it is closed after G( months! customers will get the deposited amount alongwith the interest at the normal savings rate upto the time of closure. 'uties and ta&es are payable by the customers as per government rules. .he above figures are indicative only and sub/ect to change from time to time. oney +aundering Prevention Act shall be e&ercised as per rules of *angladesh *ank.

Lak /a!i D"/osi! '% "m"

.o become a lakhpati is a dream to most of the people of *angladesh specially to the lower and lower middle class income group. 0e e&periences our e&pectations and wants are enormous in nature in our small span of life. .o meet our deposit and wants we need right plan. ,eeping the above in mind )*+ has introduced 2+akhopati Scheme4 which has fle&ibility in report of maturity and monthly installment as per affordable capacity.

'a0in(s &lan and ."n"4i!9 T"nor I( years B( years >( years G( years =( years 9@( years T"rms & Condi!ions9 *ank reserves the right to close the scheme if customers fail to deposit I( consecutive installments. If the Scheme is closed within G(months! customer will get the deposited amount only and no interestMprofit will be paid for the Scheme. If it is closed Internship Report on Jamuna Bank Ltd. onthly 'eposit .k.:IH>M( .k.9GH>M( .k.9:=>M( .k.HH>M( .k.C@@M( .k.BG@M( aturity value .k.9.@@ lac .k.9.@@ lac .k.9.@@ lac .k.9.@@ lac .k.9.@@ lac .k.9.@@ lac

35
after G(months! customers will get the deposited amount alongwith the interest at the normal savings rate upto the time of closure. 'uties and ta&es are payable by the customers as per government rules. .he above figures are indicative only and sub/ect to change from time to time. oney +aundering Prevention Act shall be e&ercised as per rules of *angladesh *ank.

Millionair" D"/osi! '% "m"

It is a dream for many small savers to become a

illionaire . .he word PMillionair";

is really e&citing. .his dream can be a reality if you have a calculated plan and strong determination. )*+ has introduced PMillionair" D"/osi! '% "m"; which has fle&ibility in respect of period and monthly deposit as per your affordable capacity for giving a sum of .k.9.@@ Eone8 million i.e. .k.9@Eten8 lac at a time. 'a0in(s &lan and ."n"4i!9 Tenor I(years B(years >(years G(years =(years 9@(years 9:(years 9>(years Eli(ibili!19 illionaire 'eposit account can be opened at any *ranch of )*+ onthly 'eposit .k.:IH>@M( .k.9GH>@M( .k.9:=>@M( .k.HH>@M( .k.C@@@M( .k.BG@@M( .k.IIB>M( .k.:9=@M( aturity value .k.9@ lac .k.9@ lac .k.9@ lac .k.9@ lac .k.9@ lac .k.9@ lac .k.9@ lac .k.9@ lac

For opening a millionaire deposit account! maintenance a savings account with )*+ is re1uired. $ustomer can deposit monthly instalment through any of our online branches ;nder standing instruction system! $ustomer can deposit money automatically his accounts.

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T"rms & Condi!ions9 *ank reserves the right to close the scheme if customers fail to deposit I( consecutive installments. If the Scheme is closed within G(months! customer will get the deposited amount only and no interestMprofit will be paid for the Scheme. If it is closed after G( months! customers will get the deposited amount alongwith the interest at the normal savings rate upto the time of closure. 'uties and ta&es on the deposit! if any! are payable by the customers as per government rules. .he above figures are indicative only and sub/ect to change from time to time. oney +aundering Prevention Act shall be e&ercised as per rules of *angladesh *ank.

Ko!i/a!i D"/osi! '% "m"9


.o become P,otipatiA is simply a dream for the most of the populace of *angladesh. It is reali"able for high income group who have strong determination and savings habit. If you decide and plan to save money from your regular income! you can own .k9.@@ crore easily by making a planned savings. In this regard! )*+ has introduced 2Ko!i/a!iK D"/osi! '% "m"K offering the savings plan fit to your income and to e&ecute your dream to be a Ko!i/a!i by monthly deposit at your affordable capacity. Kou can take advantage of the 2Ko!i/a!i D"/osi! '% "m"K from )*+ and plan for your golden future accordingly.

'a0in(s &lan and ."n"4i!9 .enor I(years B(years >(years G(years =(years 9@(years 9:(years 9>(years 9C(years :@(years onthly 'eposit .k.:IH!>@@M( .k.9GH!>@@M( .k.9:=!>@@M( .k.HH!>@@M( .k.C@!@@@M( .k.BG!@@@M( .k.IIB>@M( .k.:9!BC>M( .k.9B!II@M( .k.99!9@@M( aturity value .k.9 crore .k.9 crore .k.9 crore .k.9 crore .k.9 crore .k.9 crore .k.9 crore .k.9 crore .k.9 crore .k.9 crore

Eli(ibili!19

,otipati 'eposit account can be opened at any *ranch of )*+.

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For opening a ,otipati deposit account! maintenance a savings account with )*+ is re1uired.

T"rms & Condi!ions9

*ank reserves the right to close the scheme if customers fail to deposit I( consecutive instalments.

If the Scheme is closed within G(months! customer will get the deposited amount only and no interestMprofit will be paid for the Scheme. If it is closed after G(months! customers will get the deposited amount alongwith the interest at the normal savings rate upto the time of closure.

'uties and ta&es on the deposit! if any! are payable by the customers as per government rules.

.he above figures are indicative only and sub/ect to change from time to time. oney +aundering Prevention Act shall be e&ercised as per rules of *angladesh *ank.

Edu%a!ion 'a0in(s '% "m"

%ducation is a basic need of every citi"en. %very parent wants to impart proper education to their children. %ducation is the pre(re1uisite for socio(economic development of the country. As yet! there is no arrangement of free education to the citi"ens from the government level. As such! there should be pre(arrangement of fund to ensure higher education of the children. 3therwise higher education may be hindered due to change of economic condition! income of the parents at the future time when higher education shall be re1uired. .odayAs higher education is becoming e&pired day by day. Parents can get relief and can have peace of mind if they can arrange the necessary fund for higher education of their children. As such! )*+ has introduced :Edu%a!ion 'a0in(s '% "m"; which offers you an opportunity to build up your cherished fund by monthly deposit of small amount at your affordable capacity or initial lump sum deposit to yield handsome amount on a future date to meet the educational e&penses. ;nder this Scheme you have the different attractive options to avail the future benefit i.e. withdrawal of the total amount accumulated in lump sum or withdrawing monthly benefit to meet educational e&pense keeping the principal amount intact or to withdraw both principal and accumulated profit monthly for a certain period. Internship Report on Jamuna Bank Ltd.

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'a0in(s &lan and ."n"4i!9 O/!ion9 A
Tenor onthly 'eposit .k.9@@@M( .k.9>@@M( .k.:@@@M( .k.:>@@M( .k.9@@@M( .k.9>@@M( .k.:@@@M( .k.:>@@M( .k.>@@M( .k.9@@@M( .k.9>@@M( .k.:@@@M( .k.:>@@M( .k.>@@M( .k.9@@@M( .k.9>@@M( .k.:@@@M( .k.:>@@M( O/!ion8@ +ump sum withdrawal on maturity .k.>C!B:@M( .k.C=GI@M( .k.9!9G!CB@M( .k9!BG!@>@M( .k.H=!GB@M( .k.9!BG!BG@M( .k.9!H>!:C@M( .k.:!BB!9@@M( .k.=:!HI@M( .k.9!B>!CG@M( .k.:!9C!=H@M( .k.:!H9!=:@M( .k.I!GB!G>@M( .k.9!IC!::@M( .k.:!=G!BB@M( .k.B!9B!GG@M( .k.>!>:!C=>M( .k.G!H9!@H>M( *enefit withdrawal option O/!ion8< onthly benefit during the ne&t >Efive8 years after maturity encashing principal deposit and interest .k.9::>M( .k.9CB@M( .k.:B>@M( .k.I@G@M( .k.:@>@M( .k.I@=>M( .k.B9@@M( .k.>9:>M( .k.9>I@M( .k.I@G@M( .k.B>H@M( .k.G9:@M( .k.=G>@M( .k.:H@@M( .k.>C@@M( .k.C=@@M( .k.99!G@@M( .k.9B!>@@M(

B(years

G(years

C(years

9:(years

Note: i. 'uties and ta&es are payable by the customer as per government rules. ii. .he customer has the option for withdrawing total accumulated amount including principal on maturity date at a time or taking monthly benefit during the ne&t >Efive8 years after maturity encashing principal deposit and interest. O/!ion9 .
."n"4i! )i! dra)al o/!ion Initial dep osit Period O/!ion8@ +ump sum withdrawal on maturity O/!ion8< onthly benefit during the ne&t >Efive8 years after maturity encashing principal deposit and interest .k.:CI@M( .k.I>@@M( .k.BIG@M( .k.>GG@M( .k.=@@@M( .k.C=:@M( .k.CBH@M( .k.9@>@@M( .k.9I@C@M( .k.9B!9>@M( .k.9=!>@@M( .k.:9!C@@M( O/!ion86 onthly benefit during the ne&t >Efive8 years from the date of maturity keeping the principal deposit amount intact .k.9>I>M( .k.::@@M( .k.I@G>M( .k.I@=@M( .k.BB@@M( .k.G9I@M( .k.BG@>M( .k.GG@@M( .k.H9H>M( .k.=G=>M( .k.99@@@M( .k.9>I:>M(

.k.9.@@ lac .k.:.@@ lac .k.I.@@ lac .k.>.@@ lac

I(yrs >(yrs =(yrs I(yrs >(yrs =(yrs I(yrs >(yrs =(yrs I(yrs >(yrs =(yrs

.k.9!IB!H:>M( .k.9!GG!G9>M( .k.:!@=!G9>M( .k.:!GH!C>@M( .k.I!II!:I@M( .k.B!9>!:I@M( .k.B!@B!==>M( .k.B!HH!CB>M( .k.G!::!CB>M( .k.G!=B!G:>M( .k.C!II!@C@M( .k.9@!IC!@C@M(

Note: i. ii.

'uties and ta&es are payable by the customer as per government rules. .he customer has the option for withdrawing total accumulated amount including principal on maturity date at a time or taking monthly benefit during the ne&t >Efive8 years after maturity encashing principal deposit and interest or monthly benefit during the ne&t >Efive8 years from the date of maturity keeping the principal deposit amount intact .

Internship Report on Jamuna Bank Ltd.

39
Eli(ibili!19 %ducation Savings account can be opened in the name of children below the age of 9C(years along with legal guardian. For opening a education savings account! maintenance a savings account with )*+ is re1uired. T"rms & Condi!ions9 *ank reserves the right to close the scheme if customers fail to deposit I( consecutive installments. If the Scheme is closed within G(months! customer will get the deposited amount only and no interestMprofit will be paid for the Scheme. If it is closed after G(months! customers will get the deposited amount along with the interest at the normal savings rate upto the time of closure. 'uties and ta&es are payable by the customers as per government rules. .he above figures are indicative only and sub/ect to change from time to time. oney +aundering Prevention Act shall be e&ercised as per rules of *angladesh *ank.

Mon! l1 ."n"4i! '% "m" HM.'7


)amuna *ank +imited has introduced onthly *enefit Scheme E *S8 for the prudent

persons having ready cash and desiring to have fi&ed income on monthly basis out of it without taking risk of loss and without encashing the principal amount. .his scheme offers highest return with "ero risk. Kou can plan your monthly e&penditure with the certain monthly income under the scheme. D"/osi! &lan and ."n"4i!9 Tenor >(years I(years 9(year G(months benefitMfigure. *o) !o a//l19 Kou have to open an account with any branch of )*+. .he above noted monthly benefit will be deposited in this account in each month. Eli(ibili!19 Internship Report on Jamuna Bank Ltd. onthly benefitMprofit against deposit of .k.9.@@ Eone8 lac .k.9@:@M( .k.9@@@M( .k.C=>M( .k.C>@M(

Note5 Government ta& and other charges! if any are included with the above

40
Any person having age of above 9C(years can participate in this scheme through opening a savings or current account with any branch of )*+ $ustomer must be *angladeshi <ationalsM$iti"en. Persons below 9C(years of old may open this account with hisMher legal guardian C ara%!"ris!i%s9 inimum deposit a&imum deposit 5 5 .k.9Eone8 lac Any amount multiple of .k.9Eone8 lac

After opening the account! the profit element will be deposited in that

account ;pon maturity the term may be renewed for the ne&t tenure.

O0"rdra4! 4a%ili!19 .he concerned customer can avail loan facility upto C@? of the initial deposit. T"rms & Condi!ions9 *ank reserves the right to change the rate of profit during the tenure of

deposit. <o loan facility will be allowed from any other *ankEs8MFinancial Institution against the deposited amount e&cept )*+. .he initial deposited amount and term shall not be changed before maturity. If the Scheme is closed within G(months! customer will get the deposited amount only and no interestMprofit will be paid for the Scheme. If it is closed after G(months! customers will get the deposited amount alongwith the interest at the normal savings rate upto the time of closure. 'uties and ta&es on the deposit! if any! are payable by the customers as per government rules. oney +aundering Prevention Act shall be e&ercised as per rules of *angladesh *ank.

Doubl"ETri/l" Gro)!

D"/osi! '% "m"

For people who have cash flow at this moment and want to get it doubledMtripled 1uickly )*+ has introduced 'oubleM.riple Growth 'eposit Scheme that offers you to make doubleMtriple your money within GEsi&8 years and H.> Enine and a half8 years respectively resulting a high rate of interest. Internship Report on Jamuna Bank Ltd.

41
D"/osi! Fi&ed amount Fi&ed amount Eli(ibili!19 Any person having age of above 9C(years can participate in this scheme through opening a savings or current account with any branch of )*+ $ustomer must be *angladeshi <ationalsM$iti"en. Persons below 9C(years of old may open this account with hisMher legal guardian &"riod G(years H.>(years Ma!uri!1 0alu" 'ouble amount .riple amount

C ara%!"ris!i%s9 inimum deposit a&imum deposit 5 5 .k.9Eone8 lac Any amount multiple of .k.9Eone8 lac

*o) !o a//l19 Kou have to open an account with any branch of )*+ having deposit of the above figure. O0"rdra4! 4a%ili!19 .he concerned customer can avail loan facility upto C@? of the deposited amount. T"rms & Condi!ions9 *ank reserves the right to change the rate of profit during the tenure of deposit. <o loan facility will be allowed from any other *ankEs8MFinancial Institution against the deposited amount e&cept )*+. .he initial deposited amount shall not be changed before maturity. If the Scheme is closed within G(months! customer will get the deposited amount only and no interestMprofit will be paid for the Scheme. If it is closed after G(months! customers will get the deposited amount alongwith the interest at the normal savings rate upto the time of closure. 'uties and ta&es on the deposit! if any! are payable by the customers as per government rules. oney +aundering Prevention Act shall be e&ercised as per rules of *angladesh *ank.

Internship Report on Jamuna Bank Ltd.

42

Mon! l1 'a0in(s '% "m" HM''7


Savings is the best friend in your bad days. Small savings can build up a prosperous future. Savings can meet up any emergencies. )*+ has introduced onthly Savings Scheme E SS8 that allows you to save on a monthly basis and get a handsome return upon maturity. If you want to build up a significant savings to carry out your cherished dream! )*+ SS is the right solution.

'a0in(s &lan and ."n"4i!9 T"nor I(years

>(years

9@(years

onthly 'eposit .k.>@@M( .k.9@@@M( .k.9>@@M( .k.:@@@M( .k.I@@@M( .k.>@@@M( .k.9@@@@M( .k.>@@M( .k.9@@@M( .k.9>@@M( .k.:@@@M( .k.I@@@M( .k.>@@@M( .k.9@@@@M( .k.>@@M( .k.9@@@M( .k.9>@@M( .k.:@@@M( .k.I@@@M( .k.>@@@M( .k.9@@@@M(

aturity value .k.:9!9I@M( .k.B:!:G@M( .k.GI!IH@M( .k.CB!>:@M( .k.9!:G!=C@M( .k.:!99!I@@M( .k.B!::!G@@M( .k.IH!HH@M( .k.C@!@@@M( .k.9!:@!@@@M( .k.9!G@!@@@M( .k.:!B@!@@@M( .k.B!@@!@@@M( C!@@!@@@M( .k.9!9@!>@@M( .k.:!:9!@@@M( .k.I!I9!>@@M( .k!B!B:!@@@M( .k.G!GI!@@@M( .k.99!@>!@@@M( .k.::!9@!@@@M(

Eli(ibili!19 SS account can be opened at any *ranch of )*+. For opening a SS account! maintenance a savings account with )*+ is

re1uired. 2a%ili!19

.he concerned customer can avail loan facility upto C@? of the deposited amount.

.he can deposit the monthly instilment at any branch of )*+ and the same through on(line banking.

onthly installment can be automatically collected from your savings account maintained with )*+.

$ustomer can choose any day of the month as installment date.

Internship Report on Jamuna Bank Ltd.

43
T"rms & Condi!ions9

*ank reserves the right to close the scheme if customers fail to deposit I( consecutive installments.

If the Scheme is closed within G(months! customer will get the deposited amount only and no interestMprofit will be paid for the Scheme. If it is closed after G(months! customers will get the deposited amount alongwith the interest at the normal savings rate upto the time of closure.

'uties and ta&es on the deposit! if any! are payable by the customers as per government rules.

.he above figures are indicative only and sub/ect to change from time to time.

oney +aundering Prevention Act shall be e&ercised as per rules of *angladesh *ank.

<o loan facility will be allowed from any other *ankEs8MFinancial Institution against the deposited amount e&cept )*+.

Internship Report on Jamuna Bank Ltd.

44
A%%oun! /osi!ion o4 J.L A(rabad .ran% .otal 'eposit account .otal +oans # Advances $urrent 'eposit Saving *ank 'eposit Short .erm 'eposits Sundry 'eposit Special savingsMdeposit Scheme 'ebit $ard Account 'eposit in Foreign currency Fi&ed 'eposit 9I B9 9@G> as on 6= Jun" <==C9 =G@= B9= C== 9@@@ 9BH G9 9G9@

Gra/ i%al &r"s"n!a!ion5

@o. o1 account

7<<< 9<<< :<<< 0<<< <

7607

< B

<

417

877 1000

1610 149 < 61 < <

<

<

41 < 13 < <

1065

6 B< BB B0

@ame o1 Account

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45
A%%oun! O/"nin( /osi!ion o4 J.L A(rabad .ran% =C.
Nam" o4 A%%oun! Saving account ES*8 $urrent 'eposit E$'8 Short .erm 'eposit ES.'8 +akhpati deposit Scheme E+'S8 onthly Saving Scheme E SS8 illionaire deposit Scheme E 'S8 ,otipati 'eposit Scheme E,'S8 arrige 'eposit Scheme E 'S8 %ducation Saving Scheme E%SS8 Fi&ed 'eposit EF'68 'oubleM.riple 'eposit scheme E'G'S8 onthly *enefit Scheme E *S8 Secured 3ver 'raft ES3'8 $ash $redit E$$8 +oan General +oan %mployee -ouse *uilding +ease +'*S S3' General To!al no o4 a%%oun! B@@ 9:@ :: 9B= ==> =B IB 9@ @I =@B 9B: I= IH @C 9B : H 9@= BG Cod" =6@ @:9 @I: @I@9 @I@> @I@: @I@I @I@B @I@C @II @I@G @I@= @9II @9IB @9:9 @9:G @9>9 9G@ @9II

4or ! " -"ar "nd D"%;6@#

(Source: Statement of affairs as on Dec 3008 JBL, Agrabad Branch)

Internship Report on Jamuna Bank Ltd.

46
,"mi!!an%" '"%!ion9

&osi!ional *i"rar% 19

S!Flora Ar)o $SEO)

r!Bablu *han $PO)

2un%!ions o4 r"mi!!an%" '"%!ion9 a8 b8 c8 d8 .elegraphic .ransfer! 'emand 'raft issue! Saving $ertificate Issue ESanchaypatra issue8! Pay order.

T"l"(ra/ i% Trans4"r9 It is an order from the issuing branch to the drawee bank M branch for payment of a certain sum of money to the beneficiary. .he payment instruction is sent by tele& and funds are paid to the beneficiary through his account maintained with the drawee branch or through a pay order if no account is maintained with the drawee branch. &ro%"dur" o4 issuin( TT9 Following procedures are followed while issuing of ..5 a8 b8 c8 .he applicant fills up the relevant parts of the prescribed application form in triplicate! duly signed the same and gives it to the G*. G* will fill up the commission part for bankAs use and re1uest the applicant to deposit necessary cash or che1ue at the cash booth. .he first copy of the application form will be treated as 'ebit .icket while the second copy will be treated as $redit .icket. .he third copy will be handed over to the applicant as customerAs copy. d8 e8 f8 g8 G* will prepare tele& in appropriate form! sign it and send it to the tele& operator for transmission of the message. G* will prepare necessary advice. 'ebit advice is sent to the client if clientAs account is debited for the amount of .... .... $onfirmation Advice is sent to the drawee branch. $redit .icket Esecond copy of the application form8 is used to credit the )*+ General Account.

Internship Report on Jamuna Bank Ltd.

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A%%oun!in( Tr"a!m"n!9 For telegraphic transfer! )*+ gives the following entries((( $lientAs Account )*+ General Account .ele& Account $ommission Account 'r. $r. $r. $r.

&a1m"n! o4 T.T. 3n receipt of .... the drawee branch passes payment instructions the following entries if the .... is found to be correct on verification of the .est numberQ

a.

)*+ General Account 'A' Account L .. Payable

'r. $r. 'r. $r.

b.

'A' Account L .. Payable $lientAs AccountMPay 3rder

In case the beneficiary does not maintain any account with the drawee branch a pay order will be issued in favor of the payee and sent to his banker M local address as the case may be. %very branch maintains a prescribed .... Payable 6egister. All the particulars off .... are to be properly recorded in this register duly authenticated. A separate .ype of .... confirmation advice is sent to the drawee branch on the same day. 3n receipt of .... confirmation advice! the particulars of .... are verified with reference to particulars already recorded in the .... payable register.

D"mand Dra4! HDD7 Issu"9 Sometimes customers use demand draft for the transfer of money from one place to another. For getting a demand draft! customer has to fill up an application form. .he form contains date! name and address of the applicant! signature of the applicant! che1ue number Eif che1ue is given for issuing the ''8! draft number! name of the payee! name of the branch on which the '' will be drawn and the amount of the ''. .he form will be duly signed by the applicant and by the authori"ed officer. )*+ charges 9>? commission on the face value of '' as service charge.

&ro%"ss o4 issuin( Lo%al Dra4!9 Following procedures are followed while issuing local draftQ a8 b8 c8 Get the application form properly filled up and signed by the applicant. $omplete the lower portion of the form for the bankAs use. $alculate the total amount including the bankAs commission.

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d8 If the che1ue is presented for of the local draft! the officer should get the che1ue duly passed for payment by the authori"ed person and record the particulars of local draft on the back of the che1ue. e8 If the client wants to debit his account for the payment of the draft amount! the officer should get the account holderAs signature verified properly! from signature card on record of the branch and debit clients account for the total amount including commission. f8 .he first copy of the application form will be treated as 'ebit .icket while the second copy will be treated as $redit .icket and kept by the G*. .he third copy is handed over to the applicant as customerAs copy. .he G* 'epartment maintains a prescribed +.'. Issue 6egister. All the re1uired particulars of +'s issued by )*+ should be entered in that register duly authenticated. Issu" o4 Du/li%a!" Dra4!9 *efore issuing duplicate +.'. the branch should observe the followingsQ a8 b8 Verify the purchaserAs signature on the re1uest letter from the signature appearing on the original application form. Immediately issue a stop payment instruction to the drawee branch under advice of head office and obtain confirmation of non(payment the +.'. in ac1uisition. c8 After the drawee branch has acknowledged the stop payment order and confirmed that the local draft in ac1uisition remains unpaid at their end! the issuing branch should obtain an Indemnity *ond on stamp paper as per prescribed format from the purchaser duly signed by him. .he branch will thereafter write to head office for their approval to issue a duplicate draft. d8 .he head office on receipt of the re1uest from the issuing branch will immediately issue a caution circular to all the branches regarding the lost of the local draft asking them to record stop payment. e8 f8 .he head office will thereafter issue clearance to the issuing branch for issuing for issuing a duplicate draft in lieu of original reported lost. 3n receipt of the clearance from head office! the issuing branch will issue a completely fresh draft marking clearly the words duplicate issued in lieu of original draft no. dated .in bold letters on the top of the front page of the draft. .he printed serial number on the draft should not however be struck off. Intimation should be given to the drawee branch furnishing full particulars of the duplicate draft. g8 .he particulars of the duplicate draft must resemble those of the original draft in all respects! i.e.! all the particulars to the duplicate draft must be identical with those in the original draft. <o further I*$A is to be issued for the duplicate draft. h8 Prescribed duplicate issuance charge is to be recovered for issuing the duplicate draft and credited to 2Income Account4.

Internship Report on Jamuna Bank Ltd.

49
Can%"lla!ion o4 Lo%al Dra4!9 .he followings are followed while canceling a +.'.Q a8 b8 c8 d8 .he purchaser should submit a written re1uest for cancellation of the +.'. attaching therewith the original +.'. .he signature of the purchaser will have to be verified from the original application form. anagerAs prior permission is to be obtained before refunding the amount of draft. $ancellation charge is to be recovered from the applicant and only the amount of the draft less cancellation charge should be refunded. $ommission charge! posted charge etc. recovered for issuing the +.'. should not be refunded. e8 f8 .he original entries are to be reversed giving proper narration. An I*'A for the cancelled +.'. should be issued on the drawee branch. $ancellation of +.'. should also be recorded in the +.'. Issue 6egister.

&a1m"n! o4 L.D.9 0hile payment of +.'. )*+ performs the following functionsQ a. 3n receipt of $redit Advice EI*$A8 from the issuing branch the following entries are to be passed L )*+ General Account 'A' Account b. 98 :8 I8 'r. $r.

0hen +.'. is presented for payment at the paying branch! its details are to be carefully e&amined with reference to the following pointsQ 0hether the draft is drawn on the +ocal office. 0hether the draft is crossed or not. Amount of crossed draft is not paid in cash to the payee but to be paid to his account with a bank. 'raft must have to be signed by two authori"ed officers of the issuing branch. .heir signatures are to be verified from the specimen signature book for being sure that draft that the draft is genuine. .he verifier should put his initial.

B8 >8 G8 =8 C8

%ndorsement on the back of the draft must be regular in case the draft is presented through clearing. .he amount of the draft should not e&ceed the amount written in red ink at the top of the draft. .he payee is to be properly identified in case of cash payment. .he particulars of the draft i.e. the draft number! date! amount and the name of the payee should be verified from the +.'. Payable 6egister. In case of payment! the draft should be cancelled with red ink. .he date of payment should be recorded in the +.'. Payable 6egister.

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A%%oun!in( Tr"a!m"n!9 W il" /a1m"n!9 'A' L+.'. Payable Account $lientAs Account An I*$A should be sent with this. 'r. $r.

'!o/ /a1m"n! o4 Lo%al Dra4!9 .he payee or purchaser of the draft cannot give stop payment instruction to the drawee branch. If the paying branch receives a re1uest from the purchaser of the draft for stopping payment of the draft! it will ask the purchaser to approach the issuing branch about the purpose. .he paying branch should however e&ercise necessary precaution in this regard. 3nly the issuing branch can issue instruction for stop payment of the draft under special circumstances. 'a0in( C"r!i4i%a!"s9 )*+ Agrabad branch sales shanchaya patra as its ancillary services rendered to customers on behalf of govt. .hrough *angladesh bank. )atio Shanchay *ureau guided by *angladesh bank issues Shanchaya patra. ' an% a1a &a!ra9 Shanchaya patra is received from *angladesh bank E**8. People purchasing these bonds by depositing money in this branch and payment are made on maturity to customers from this branch only. %very transaction is reported to *angladesh bank. In case of issuance! report to be reached to ** within BC hours! otherwise penalty is imposed. oney is reali"ed from ** after making payment to customer. "r". T "1 ar" as 4ollo)s9 $arious !1/"s o4 ' an% a1a &a!ras ar" sold Hi7 C 1"ars d"4"ns" 'a0in(s %"r!i4i%a!"9 *ut

Any single individual can buy Pratirakha Shanchay Patra for up to .,. 9> lack. /ointly any individual can buy for up to .,. I@ lack. In!"r"s! ,a!"9 After 9 year C.=>? and per year 9? interest increases and on maturity 9>.=>?. 'enomination5 E.k.8 >@@! 9@@@!>@@@!9@@@@!:>@@@! >@@@@! and 9@@@@@. Hii7 D -"ars .an(lad"s ' an% a1 /a!ras9

Any single individual can buy *angladesh Shanchay Patra for up to .,. 9> lack. *ut /ointly any individual can buy for up to .,. I@ lack.

In!"r"s! ,a!"9 After one year C.>@? and 9? increases every year. 3n maturity 9:.>@?. 'enomination5 E.k.8 >@@! 9@@@!>@@@!9@@@@!:>@@@! >@@@@! and 9@@@@@.

Hiii7 D 1"ars In0"s!m"n! '% "m" On *al4 -"arl1 In!"r"s!. Internship Report on Jamuna Bank Ltd.

51
Any single individual can buy this for up to .,. :@ lac. *ut /ointly any individual can buy for up to .,. B@ lac. <o firm or industry can buy this certificate. In!"r"s! ,a!"9 9:? Efi&ed8 is payable after every G month. 'enomination5 E.k.8 9@@@@@! :@@@@@! >@@@@@ # 9@@@@@@. Hi07 D 1"ars 2amil1 'a0in(s C"r!i4i%a!" '% "m"9 It is only for the women.

In!"r"s! ,a!"9 99.H:? Efi&ed8 is payable after every single month. 'enomination5 E.k.8 9@@@@! :@@@@! >@@@@! and 9@@@@@. H07 6 -"ars In0"s!m"n! '% "m" On Luar!"rl1 ,"s!9

Any single individual can buy this for up to .,. :@ lack. *ut /ointly any individual can buy for up to .,. B@ lack. <o form or industry can buy this certificate. In!"r"s! ,a!"9 9:? Efi&ed8 is payable after every I month. 'enomination5 E.k.8 9@@@@@! :@@@@@! and >@@@@@!9@@@@@. &a1 Ord"r9 For issuing a pay order! the client is to submit an application to G* in the prescribed form. .his form should be properly filled up and signed. .he procedure of the issuing pay order is similar to that of the +ocal 'raft. For issuing pay order )*+ charges commission on the following rateQ R For .k. 9 to 9@@@@@! the commission is .k.:>. R For .k. 9@@@@@ to >@@@@@! the commission s .k. G@. R For .k >@@@@@ to above! the commission is .,. =>. &a1m"n! o4 &a1 Ord"r9 .he pay order is presented to the bank either through clearance or for credit to the clientAs account. 0hile payment! relative entry is given in the pay order register with the date of payment.

Can%"lla!ion o4 &a1 Ord"r9 .he following procedure should be followed for the cancellation of the pay order5 i8 ii8 iii8 iv8 .he client should submit a written re1uest for canceling the pay order attaching therewith the original pay order. .he signature of the purchaser will have to be verified from the original application form. anagerAs prior permission is to be obtained before refunding the amount of the pay order. $ancellation charge is to be recovered from the applicant and only the amount of the pay order less cancellation charge should be refunded. Internship Report on Jamuna Bank Ltd.

52
$ommission recorded for issuing of the original pay order should not be refunded. v8 vi8 vii8 .hen the officer should write! 2$ancelled4 on the pay order. .he original entries should be reversed with narration. $ancellation of the pay order should also be recorded in the register.

A%%oun!in( Tr"a!m"n!9 0hile issuing pay order! )*+ gives the following entries ((( $lientAs Account Pay 3rder $ommission $r. Onlin" .ran% .ankin( '"%!ion9 'r. $r.

.he *ank has set up a 0ide Area <etwork E0A<8 across the country to provide 3nline *ranch *anking facility to its valued clients. ;nder the Scheme! clients of any branch shall be able to do banking transaction at other branches of the bank. Und"r ! is s1s!"m a %li"n! )ill !o b" abl" !o do 4ollo)in( !1/" o4 !ransa%!ions9 $ash withdrawal from hisMher account at any branch of the *ank irrespective $ash deposit in hisMher account at any branch of the *ank irrespective of location. $ash deposit in otherJs account at any branch of the *ank irrespective of location. .ransfer of money from hisMher account with any branch of the *ank. Any amount can be deposited or transferred under )amuna +ine. In the system! however! at present there is a limit for cash withdrawal through bearer or by account holder himself. of location.

,"Guir"m"n! o4 On Lin" s"r0i%"9 .he $lients who has account in )amuna bank or who will open account )amuna bank and would be interested to maintain substantial deposits in Savings! $urrent or S.' accounts! will be eligible to get on +ine Service. Intending and eligible clients have to apply in prescribed application form to the branch to get the online service from the bank. .he client should submit two copies photographs and signature cards along with the application form. .o avail the )amuna +ine service! no charge should be paid for online transaction within a locality where the account is domiciled. *ut charges should be paid by the customer for inter city online transaction.

Onlin" Transa%!ion M"mb"rs i/ 2""9 embership fee of .k. >@M( per month for the 3nline *ranch *anking Service. Internship Report on Jamuna Bank Ltd.

53
Transa%!ion Limi!9 98 :8 I8 a&imum ceiling of cash withdrawal by self is .k. 9@!@@!@@@M( Eten lac8 only per transaction. a&imum ceiling of cash withdrawal by third party Ebearer8 per transaction is below .k............... 3nly EAccount holder will determine the amount8. $ash depositMtransfer by online transaction is unlimited.

C ar("s 4or Onlin" Transa%!ion9 98 :8 I8 .here will be no charge for transaction within the city where the account is domiciled. Fee .k. >@M( will be reali"ed from the customerAs account for each remote transaction Einter(city8 for amount upto .k. 9! @@!@@@ Eone lac8. Fee at the rate of @.@=>? will be reali"ed from the customerAs account for each remote transaction of amount more than .k. 9!@@!@@@ Eone lac8. Onlin" C ar("9 In!ra8Ci!1 onlin" C ar("8 @ L >@!@@@ S tk. 9@ ;P .3 I!@@!@@@ .k. :@ ;p to >@!@@!@@@ .k. I@

In!"r Ci!1 onlin" C ar("9 In%id"n!al C ar("s on 'a0in(s d"/osi! A%%oun!9 In%id"n!al C ar("s on Curr"n! a%%oun!9 In%id"n!al % ar("s on 'TD A%%oun!9

.k. >@ to => .K,. G@@ .k.9@@@ .,.9@@@

Internship Report on Jamuna Bank Ltd.

54

CLEA,ING 'ECTION: &osi!ional *i"rar% 19

r!Shahe# Ali Si(#er $EO) r! Subir *anti Ch+! $O""icer)


According to the Article I=E:8 of *angladesh *ank 3rder! 9H=:!the banks! which are the member of clearinghouse! are called as Scheduled *anks. .he scheduled banks clear the check drawn upon one another through the clearinghouse. .his is an arrangement by the central bank where everyday the representative of the member banks gathers to clear the chouse. *anks for credit of the proceeds to the customersA accounts accept check and other similar instruments. .he bank receives many such instruments during the day from account holders. any of these instruments are drawn payable at other banks. If they were to be presented at the drawee banks to collect the proceeds! it would be necessary to employ many messengers for the purpose. Similarly! there would be many check drawn on this the messengers of other banks would present bank and them at the counter. .he whole process of collection and payment would involve considerable labor! delay! risk and e&penditure. Cl"arin(9 As far as safety is concerned customers get crossed che1ue for the transaction. As we know crossed che1ue cannot be encased from the counter! rather it has to be collected through banking channel i.e. clearing. For e&ample! a client of )amuna *ank received a che1ue of another bank! which is located within the clearing rangeF deposit the che1ue in his account at )amuna *ank. <ow )amuna *ank will credit his account and collect it. .hough the amount is credited in the customers account but he will not get the money until the che1ue is honored.

T1/"s O4 Cl"arin(9 @. Ou!)ard Cl"arin(9 3utward clearing means when a particular branch receives instrument drawn on the other bank within the clearing "one and those instruments for collection through the clearing arrangement is considered as outward clearing for that particular branch. <. In)ard Cl"arin(9 0hen a particular branch receives instruments! which on them and sent by other member bank for collections are treated as inward clearing. Cl"arin( ous"

$learing -ouse is a place in the $entral *ank where different banks come to settle their interrelated liabilities.

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Cl"arin( *ous" '1s!"m .he mechanism of working at a $learing -ouse in general is as follows5 %very *ank of the locality! which is a member of the clearinghouse! prepares a *ank(wish list of che1ues after receive from customers and drawn on different *anks of the locality. An officer! in charge of clearinghouse! goes to the clearinghouse in the morning with the che1ues and their list. -e delivers the che1ues to the officials of the respective banks. Similarly! he also receives the che1ues drawn on his *ank from the officials of the other banks. .he official of each bank computeri"es the final balance! payable or receivable by his *ank after taking into account the various amount of receipt and payment. .he official return of their respective *ank to meet again in the afternoon to return any dishonored instruments to the officials of the respective *anks. .he final settlement is effective by the supervisor of the clearinghouse by debiting or crediting! as the case may be! the accounts of the respective *anks as maintained with the clearinghouse.

A%!i0i!i"s o4 ! " '"%!ion9 Ea8 Eb8 Preparation of $learing 3utward and Inward +odgment and record maintenance of the same. *atch posting as and when re1uired.

3n receipt of instruments! the same is endorsed here. .hen clearing section will sent I*'A to head 3ffice for clearing purpose and on receipt of I*$A from -ead 3ffice amount is credited to customers account and vice versa. If the instrument is return then the same is given back to the customer.

A%%oun!in( En!ri"s9 2or in)ard ins!rum"n!s9 $ustomer AM$ (((((((((((((((((((((((((((((((((('r. )*+ General AM$ ((((((((((((((((((((((((((($r. In%as" o4 r"!urn9 )*+ General AM$ (((((((((((((((((((((((('r. $ustomers AM$ ((((((((((((((((((((((((((((($r. 2or Ou!)ard ins!rum"n!s9 )*+ General AM$ ((((((((((((((((((((((((('r. $ustomers AM$ ((((((((((((((((((((((((((((((($r. In %as" o4 r"!urn9 $ustomer AM$ (((((((((((((((((((((((((((((((('r. )*+ General AM$((((((((((((((((((((((((((($r.

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Ou!)ard .ills 4or Coll"%!ion HO.C79 $ustomers deposit che1ue! drafts etc. for collection! attaching their deposit slip. Instruments within the range of clearing are collected through local clearinghouse. *ut the other! which is outside the clearing range! is collected through 3*$. A customer of )amuna *ank! Agrabad *ranch! is depositing a che1ue of Sonali *ank! 'hanmondi *ranch. As a collecting bank )amuna *ank Agrabad *ranch sends I*$A along with che1ue to )amuna *ank! ain *ranch. )amuna *ank! ain *ranch will collect it by )aamuna *ank! 'hanmondi *ranch! the agent. .hey will forward the bill to that particular E'hanmondi8 branch. 3*$ number given the on the forwarding letter. In)ard .ills 2or Coll"%!ion HI.C79 In this case bank will work as an agent of the collection bank. .he branch receives a forwarding letter and the bill. <e&t steps are5 %ntry in the I*$ register! an I*$ number given. .he instrument is sent to clearing for collection. An I*$ is dispatched in this regard. If dishonored T in this case the instrument is returned to the collecting branch along with return emo indicating the cause of dishonored.

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A%%oun!s D"/ar!m"n! &osi!ional *i"rar% 19

r! # A(hter ,ossain $SEO) r! #! Sai"ul Islam $FEO


In!rodu%!ion9 Accounts division is the center of a bank. As all transactions carried by a bank is being legali"ed as far as accounting is concerned. If transactions were not recorded properly there would be dis(e1uilibrium in state of the bank. .here can be imbalance in the cashbook thus the whole mechanism will collapse. T " r"(ular !asks o4 d"/ar!m"n! ar"9 .o record all transactions in the cashbook. .o prepare daily fund position! weekly position! periodic statement of affairs. Prepare necessary statements for reporting purpose. .o pay all e&penditures on behalf of the branch. ake salary statements and pay salary. *ranch to branch fund remittance and supporting accounting treatment. Prepare statements for customer. Publishing basic data of the branch etc. G"n"ral /ra%!i%"s o4 an A%%oun!s D"/ar!m"n!9 '%ru!ini5in( $ou% "rs9 At the day end all vouchers are sent to the accounts department by the respective department from where vouchers are originated. 3n the ne&t day an Uactivity reportA is received from computer department. .he activity report is the detail statement of all the transactions carried by the branch of a particular date. It is the summary of all account position. It also displays cash! clearing! transfer position! individual deposit account position etc.

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&ro0isionin(9 Accounts department make provision for different deposit accounts. Provisioning means keeping the record of e&pense! which has occurred by non(cash way. .his department also made depreciation of assets that is one kind of non(cash e&pense '!a!"m"n! &r"/ar"d in A%%oun! '"%!ion9 The following weeklyM monthlyM 1uarterly and half(yearly statements should be submitted to $entral Accounts 'ivision of -ead 3ffice5 'L No @9 @: @I @B @> @G @= @C @H &ar!i%ulars o4 '!a!"m"n! 0eekly Position S.*.S.Q9 Sector $orp. S.*.S.Q: 7uarterly Statement of Scheduled *ank Statement of *earer $ertificate of 'eposit Statement of 'eposit +anding and *orrowing *usiness Performance report S+6 Statement &"riod 0eekly onthly onthly 7uarterly 7uarterly 7uarterly -alf Kearly onthly onthly Las! da!" o4 submission !o *O. *y every Saturday 9@th ne&t month 9@th ne&t month >th ne&t month =th ne&t month >th ne&t month =th ne&t month 9st ne&t month 9st ne&t month

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CA'* 'ECTION9 &osi!ional *i"rar% 19

#!Taslim ,+#er$FEO) Cash in charge r! D!Anisur -aman $FEO)

r!Ahsan ,abib $o""icer)


T "r" ar" 0arious s1s!"ms main!ain b1 %as Vault $ash Payment $ash 6eceive .ransaction after banking hour.

s!Saleha A(ther $o""icer)


o44i%"r ! a! is und"r9

.he cash department is the riskiest department of the bank. .his is the section where tight security is re1uired to avoid any accidents. .here is a limit to be amount of cash that each counter can carryF carrying of e&cess cash is avoided for safety reasons. Cas ,"%"i/!9

0hen clients deposit cash in the bank! the bank officer on receipt of the cash and the pay in slipMcredit voucher shall5 $heck and count the received cash. ake sure that the amount in word and number in the deposit slip are same. $heck the account title and the number. *oth the deposit slip is in order. 'epositorAs signature is in the slip. 6eceive seal in the slip is a must. 0rite the domination of the currency at the back of the pay in slip or the credit voucher and affi& stamp in the slipMvoucher. %nter particulars of in slipMcredit voucher in the receiving cash officer book. At least! send the pay in slipMvoucher to the deposit department or to the respective department. .he respective officer must sign deposit slip. $arbon copy of the deposit slip must be handover to the client with proper seal and signature.

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Cas &a1m"n!5

$he1ues! demand drafts! pay orders! pay slips and debit cash vouchers etc. are received from various departments for payment of cash to customersMpayees.Prior payment of cash it is the officerAs duty to make sure that the che1ueMor the instrument has been genuinely passed. .he following common precaution is thoroughly practiced before honoring a che1ue5 $heck of it is an open or crossed check. .he branch name in the che1ue. .he date in the che1ue is very crucial. $he1ues are normally valid si& months and pre(dated che1ues are asked to present after the date given. .k in words and figure of the che1ue is same. *alance in the account is available. .he apparent tenor of the che1ue. 0hether any figure! date or anything has been altered in the che1ue presented. If any! then the respective officer must check wheteher the client is making his signature for alteration or not. .he specimen card signature and signature in the che1ue should match. Signature of recipient is obtained on the reverse of che1ue. In case! where a prior arrangement has been made with the bank! a client may overdraw against a che1ue.

.ooks main!ain"d b1 %as $aul! ,"(is!"r9

d"/ar!m"n!5

.his book where amount of cash available in the branch is maintained. .hat is! the amount in the vault register book. Cas ,"%"i0" ,"(is!"r9

.his register keeps record of all incoming cash. Cas &a1m"n! ,"(is!"r9

Similar to the cash register book! this book keeps tracks of all outgoing cash that is all payments. Dail1 Cas .alan%" ,"(is!"r9

.his is the book where cash balance is recorded by counting the notes and coins that are physically available. .he balance in this book is compare with the vault register! which should be the same. In case there is an error! then the figures would not match but if no discrepancy is found then anything is to be worried about.

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Mail ,"%"i0" and Dis/a!% '"%!ion9 *anking is the business of correspondence. +ot of mail comes to the bank and dispatch from the branch daily. +ot of mail document causes much loss for bank. .hat is why bank has to record all Mail r"%"i0in(9 All mail comes to the bank recorded in this desk. For this reason a register book maintained called inward mail register. A number is given on receiving mail and records particulars of document in the register book. Mail Dis/a!% in(9 .efore dispatching mail from the bank must record in outward mail register. A number is given on the mail. 'estinations! date of dispatch are recorded in that register ail received and dispatched through the bank.

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C*A&TE,8 2OU, 'E,$ICE' O22E,ED .- C,EDIT DE&A,TMENT &O'ITIONAL *IE,A,C*-9 r. d.<asir ;ddin E)AVP8 $redit in $harge

!r.")! +ai,uddin -h..

!s.)hode/a Be0um %'(

!s.1i$ru2a 3asreen )han

$EO)

%'(

!r. "#! !asum Bi$$ah %&'(

!r. )oushik Barua %*(


Cr"di! Mana("m"n!9 $redit management is the part of bank management which decides what type of lending product will be offered! to whom it will be offered! how much it will be offered and analy"e and measure the credit risk on loans and manage all the activities regarding the loans. .he aim of the credit management is to have a secured loan portfolio so that the bank can earn profit by keeping the depositors savings secured. .he entire /ob regarding that consist the credit management. Loan9 +oan means lending a fi&ed amount of money to borrower for a certain period time. .he borrower must repay the loan within the given time period. In +oan! the disbursement will take place only for one time. .he borrower can repay the loan all at a time or by installment. Ad0an%" Advance is a little bit different than +oan. In Advance! the borrower is allowed credit limit for a given period of time. In that given period! the borrower can withdraw money! as many times as he want but he cannot e&ceed the credit limit. Again he can repay several times whenever he wants. In Advance! disbursement and repayment occurs several times. *ut at the end of the period! whole credit amount must be repaid to the banks. .his type of credit is allowed to business for their working capital re1uirement.

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Cr"di! ,isk Gradin( Mod"l9 .his is model to grade the credit risk. ;sing that model! banks rank the credit risk and decide whether they would lend or not. -ere! a borrower is /udged from different point of view. After /udging! if the borrower has a satisfactory grade or mark then heMshe can have the loan. 2indin(s and Anal1sis9 L"ndin( &rodu%!s9 i. Con!inuous Loan9 a8 Secured over draft Against Financial obligation b8 Secured over draft against 0ork orderM6eal %state etc. c8 $ash $redit E-ypothecation8 d8 $ash $redit Epledge8 e8 %&port $ash credit ii. D"mand loan9 a8 +oan general b8 'emand loan Against ship breaking c8 Payment Against 'ocument EPA'8 d8 +oan Against Imported f8 Forced +oan g8 Packing $redit h8 Secured 3ver 'raft Against $ash Incentive i8 /8 Foreign 'ocumentary *ills purchased EF'*P8 +ocal 'ocumentary *ills purchased E+'*P8 erchandise E+I 8 e8 +oan Against .rust receipt E+.68

k8 Festival *usiness +oan iii. T"rm Loan9 a8 Pro/ect +oan b8 .ransport +oan c8 -ouse *uilding +oan d8 Small *usiness +oan e8 $onsumer Finance Scheme f8 +ease Finance g8 Personal +oan

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.ri"4 D"s%ri/!ion o4 MaIor Cr"di!s O44"r"d .1 J.L9 '"%ur"d o0"r dra4! A(ains! 2inan%ial obli(a!ion9 .his is an advance given against the financial security such as F'6! 'PS! Sanchya Patra etc. In this type of loan! one can withdraw and repay loan several times within a given period of time. '"%ur"d o0"r dra4! A(ains! 2inan%ial obli(a!ion9 .his is the advance given against the mortgage of the inventory! goods! real estate etc. In this type of loan! one can withdraw and repay loan several times within a given period of time. Cas Cr"di! H*1/o! "%a!ion79 .his type of advance is made against the possession the real and ownership of goods to the or assets. In +oan possession remains borrower.

hypothecated -ypothecation!

disbursement and loan repayment occurs several times for a given amount of money for a given period of time. Cas Cr"di! H&l"d("79 0hen any advance is made against the pledge of

goods or assets then it is known as $ash $redit EPledge8. .he possession and ownership passes to the *ank. *ank takes the control of the assets or goods. +oan disbursement and loan repayment occurs several times for a given amount of money for a given period of time. Loan G"n"ral9 0hen any loan is made in lump sum repayment in fi&ed

monthly installment or in lump sum repayment only to the bank officers or employers of <$$*+ then it is known as +oan general. Loan a(ains! Trus! ,"%"i/!9 .his type of loan is given to importer to pay the credits against imported goods. .his type of loan is given on the basis of personal guarantee or reputation of the borrower. Loan a(ains! Im/or!"d M"r% andis"9 .his loan is given to pay the credits to importer after taking imported goods under bankAs control. Loan a(ains! &a%kin( Cr"di!9 In packing credit! the banks give loan to e&porter to prepare the goods for e&port against a certain +M$. &a1m"n! a(ains! Do%um"n!9 .o pay the foreign e&porter after receiving the goods and proper documents! the bank creates a loan account on the name of the importer and from that account pay to the foreign e&porter. 2or"i(n Do%um"n!ar1 .ills &ur% as"d9 0hen any loan is given to e&porter against any foreign documentary bills then it is known as Foreign 'ocumentary *ills Purchased. Lo%al Do%um"n!ar1 .ills &ur% as"d9 0hen any loan is given to seller against any local documentary bills then it is known as +ocal 'ocumentary *ills Purchased. Internship Report on Jamuna Bank Ltd.

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*ous" .uildin( Loan9 .his type of loan is given to build house against the mortgage of that property. .his type of loan is repaid in monthly fi&ed installment. &"rsonal Loan9 0hen any loan is given for any personal purpose not for business against any security then it is known as Personal +oan. &roI"%! Loan9 0hen any long(term loan is given to any pro/ect or for stating any pro/ect then it is known as Pro/ect +oan. Trans/or!a!ion Loan9 0hen any loan is given to purchase vehicle against personal guarantee of borrower then it is known as .ransportation +oan. &a/"rsEdo%um"n!s ,"Guir"d 4or Loan & Ad0an%"s: 3riginal .itle 'eeds 6.S.,hatian P.S.,hatian *.S.,hatian 6.S.! P.S.! #*.S.Sheet or Information Slip regarding corresponding plots *.S. utation ,hatian! '$6 # $$ 3f 3rder Sheet of utation case Vendor 'eeds E*ia 'eed8 ;p(to( date rent receipt ;p to <on %ncumbrance certificate unicipal -olding .a& 6eceipt $'A approved plan ortgage permission <o ob/ection certificate From .hird party All original deeds # documents .rade license .I< $ertificate VA. certificate I6$M%6$ +M$ Performance for last @9 year +iability 0ith other bank Esanction letter8 <ationality $ertificate .wo copies passport si"e photographs $lients +etter Pad Account statement of recent year with cash flow # Income statement *ank statement of the e&isting *anks Stock report

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In!"r"s! ,a!"s and 2""s o4 Loans: T1/"s o4 Loans
S3' EAgainst F'68 S3' ESSSM'PS8 $ash $redit E-ype8 $ash $redit EPledge8 Agriculture +oan EGeneral8 M .erm +oan E+arge and edium scale Industry8 +oan EGeneral8 M .erm +oan ESmall cottage Industry8 0orking $apital to industry Packing $redit %&port $ash $redit Payment against 'ocument +oan against imported merchandise +oan against trust receipt +ocal 'ocumentary bill purchased Foreign 'ocumentary bill purchased -ousing +oan -ouse *uilding +oan Scheme Small *usiness +oan -ouse 6epairing M 6enovation +oan Personal +oan $onsumer Finance Scheme +ease Finance

In!"r"s! ,a!"
I? above the F'6 rate 9G? 9G? 9G? 99.>@? 9B? 9B? 9B? =? =? 9>?(9G? 9>?(9G? 9>?(9G? 9B.>@? 9B.>@? 9B? 9B.>@? 9G? 9G? 9G? 9G? 9G?

2""s o4 Loans and Ad0an%"s5 &r" 'an%!ion C ar("9 I copy $I* in1uiry from tk.>@ each Survey 6eport $harge5 .k.:@@@ and above Ebased on collaterals value and number8 +egal opinion charge about the security offered to mortgage. &os! 'an%!ion C ar("5 value8 Insurance of hypothecated goods EIf goods are pawned as security85 Insurance charge on the hypothecated goodsA value. Service $harge5 9? o the total loan amount. Security $harge EFor Small *usiness +oan! -ouse 6enovation and 6epairing +oan! Personal +oan85 9? on total loan value. 6isk $harge EFor Small *usiness +oan! -ouse 6enovation and 6epairing +oan! Personal +oan85 9? on total loan value. Stamp charge5 .k.9>@ to .k.>>@ ortgage Fee5 From .k.>@@@ to above E*ased on collateral assetsA

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'ali"n! 4"a!ur"s o4 Jamuna Cr"di! &oli%19 Assets are built based on customerAs deposit! which should not e&ceed C@? of customers based deposit. 6ate of interest is variable based on customersA integrity and risks associated. .ype of security varies on the basis of risks associated in credit. 'iversification from all angel vi". type of credit! geographical location! si"e of credit! sectors and sub(sectors etc. $redit operations are carried out in branch through branch credit committee as per authority delegated to head of branch and through -ead 3ffice $redit $ommittee in respect of credit sanction authority delegated to the $%3. <o credit should be allowed for a period not e&ceeding > years. Aggregate long(term credit facilities shall not e&ceed :@? of total credit portfolio. Single customerAs e&posure should not e&ceed >@? of the *ankAs $apital Funds. +6A is done in most cases. Assessment of volume or amount of credit properly. ;tmost care is taken in providing loans to directors. Funded facility :>? of paid up capital.

&ro%"dur" O4 Gi0in( Ad0an%": .he borrower has to apply to )*+ for loan by filling up of a specific application form. After receiving loan application form! )*+ sends a letter to *angladesh *ank for obtaining a report when loan amount e&ceed >@ lacks. .his report is called $I* E$redit Information *ureau8 report. After receiving $I* report! if the bank thinks that the prospective borrower will be a good borrower! then the bank will scrutini"e the documents. In this stage! the bank will look whether the documents are properly filled up and signed.

.hen comes processing stage. In this stage! the bank will prepare a proposal. A proposal contains all relevant information Ee.g. name of the client! type of the loan! amount of the loan! period of giving loan! security! date of application! financial data! etc.8 *ranch incumbent E+ocal 3ffice8 has the discretionary power to sanction loan ES3'8 upto .k.:> lac against financial obligations by informing head office. *ut in that case! the branch manager has to give attention on the following matters5 .he interest of the loan must not be less than 9B.>?! and .he borrower must maintain 9@? margin. %&cept this case! the branch manager has to send a proposal to the head office. -ead office will prepare a minute and submit it before the e&ecutive committee. .he minute has to be passed in the e&ecutive committee E%$8 under certain cases.

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A4!"r /assin( ! " minu!"# i! )ill b" s"n! !o ! " .an(lad"s a//ro0al in ! " 4ollo)in( %as"s5 If the proposal limit e&ceeds 9>? of bankAs e1uity. If the proposal limit against cash collateral securities e&ceeds :>? of the bankAs e1uity. After getting the proposal it will again come to the head office. After the processing stage! a sanction advice will be prepared in favour of the client. After the sanction advice! bank will collect necessary documents Echarge documents8. After receiving all the documents! the bank will disburse the loan to the borrowers. For withdrawing the loan amount! customer creates a current account and the loan amount is transferred to this account. L"ndin( &rin%i/l"s: .he bankers have to follow some principles or policies or take into consideration some factors for lending money on sound basis. In working out these principles! or constituents a banker is e&posed to the following three basic 1uestions. Is the borrower credit worthyV Are loan terms! or in other words! loan agreements properly structured and documentedV -as the bank been able to perfect its claim on the assets or securitiesV .ank 4or

If a banker handling a credit can find the answers to the above three basic 1uestions in a proper fashion lending operation carried out by him based on the same is e&pected to be sound. .o answer the 1uestion as to whether the borrower is credit worthy a banker is to have clear idea about the following C;s concerning the borrowers. I. C ara%!"r ii Ca/a%i!1 iii. Cas Con!rol 2lo) I$. Colla!"ral 0. Condi!ion $I.

.orro)"r '"l"%!ion &ro%"ss: C ara%!"r9 Analy"ing two things can measure the character of a borrower L @. In!"(ri!19 It can be done only for those who had taken

.o measure analy"e the In!"(ri!1 following things should be considered5 &as! a%!i0i!i"s o4 ! " .orro)"r9 loan from the earlier. 0hether the loan taken earlier was repaid timely! described collateral matched with the actual! the transactions were done by maintaining the rules of the bank! the financial statements provided were correct ( by analy"ing those things a banker can have a idea about the past activities of the borrower. Internship Report on Jamuna Bank Ltd.

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.1 %oll"%!in( and anal15in( 0arious in4orma!ion9 Generally by visiting the area where the borrower resides or his business organi"ation e&ists! by talking with local people! by taking personal interview of the borrower! collecting information from newspaper and local authority various information about the borrower can be collected. Anal15in( %oll"%!"d do%um"n!s9 A borrower has to submit a lot of documents. *y e&amine the documents where they show the actual information! a banker can have a idea about the integrity of the borrower. Transa%!ion anal1sis9 Generally a borrower is an account holder of the bank. *y analy"ing the transaction of his account! a banker can have idea about the borrowerAs integrity. 0hether he deposits money regularly! write check by considering his balance! collect funds from others for a short a period to show a good balance to bank etc. L by analy"ing those things the integrity of a borrower can be known. Anal15in( ! " /"riod o4 r"la!ion )i! ! " bank9 If the *orrower carries out

transaction with the bank with good reputation! the banker can have an idea about hisMhr integrity than the borrower who is doing transaction with the bank recently. <. ,"liabili!19 *orrower should be a person or organi"ation! whose activities or

behavior would create trust in bankerAs mind that they would have their loan back. Analy"ing the following things! reliability on a borrower is created5 properly 6. Ca/a%i!19 Proper usage of earlier loans Social Status 6ealistic *usiness plan Fulfillment of promise or repayment of earlier loans

.usin"ss Ca/a%i!19 .he main source of earning money is business. If the borrower cannot earn money from business! heMshe would not be able to repay the loan. In this circumstance! to select the borrower the most important thing is *orrowerAs business. From the followings! one can have idea about the business capacity5 .usin"ss;s /r"0ious (ro)! 9 *y analy"ing the previous yearsA production! sales! profit growth the idea about the businessAs growth can e generated. Com/"!i!i0" ad0an!a("5 Analy"ing the price of the product! 1uality! production! growth rate of sales # profit! per unit cost and market share the competitive advantage of any business can be known. Ado/!"d m"! od and %a/a%i!1 !o im/l"m"n!9 In competitive market the success of a business depends on adopted method and ability to implement that. .here should be similarity of taking and implementation of method in every stage of the business. .he bank should have confidence on the methods taken in the business.

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Abili!1 !o us" ! " s!r"n(! and r"mo0" ! " )"akn"ss9 A business may have several strength and weakness on which the success of a business depends. .he business should have the capacity to use the strength and remove the weakness. Cas 4lo)9 *y analy"ing the cash flow! the source of cash and use of cash can be

known. .he ability to use the cash and earn cash is the key to future success. Mana("m"n! Ca/a%i!19 B. Physical Ability %ducational 1ualification .raining %&perience 0illing to work Perseverance Self(confidence Self(reliability Presence of mind etc. .he capacity of the owner! director! and managers

depends on the following things5

Ca/i!al9 $apital is the backbone of a business. Ade1uate capital helps to run

the business with efficiency. .o know the condition of capital the following things are analy"ed5 Ass"! and liabili!1 &osi!ion9 Analy"ing the current and fi&ed assets the utili"ation of capital and loans can be known if all the capital were invested in fi&ed assets then working capital would be colleted by loans. In this case! the success of business depends heavily on the mentality of the lender. Again there should be similarity between the e1uity and liabilities of the business. If the liability is higher than e1uity there would be hassle of getting the loan! increase of interest e&pense! which will lead the business to loss. %1uity should be higher than liabilities because if the liability is higher than e1uity than there would higher probability of default. .hese things should be considered. ,a!io Anal1sis9 *y doing ratio analysis! one can have idea about the capital condition of the business. From various ration one can know whether the business have ade1uate capital or the capital is being used properly etc. Condi!ion9 .he following things should be considered to have an idea about the related condition of the business5 Gro)! o4 ! " Indus!r19 0hether the industry of the particular business has any growth potentiality that has to be considered. *ecause if the industry does not have any growth potentiality! the business will not be able to make profit in long run. S3 analy"ing the growth of an industry is very necessary. Com/"!i!i0" %ondi!ion9 0hat is the competitive advantage! which is the competitors! what is the growth of the business compare to competitors! what is the competitive price! 1uality! and production amount! process etc. L these are things necessary to analy"e before sanctioning of a loan. Internship Report on Jamuna Bank Ltd.

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T r"a! o4 n") "n!r19 If any new firm enters in an e&isting industry the competition increase. *ecause of increased competition the borrower may fail and the loan would not be repaid. .hatAs why before making any loan to any business the entry and e&it barrier should be considered of that industry to have an idea about the threat of new entry. Go0"rnm"n! assis!an%"9 Sometimes the success of a business depends on whether the government wants to encourage or discourage the business. *y imposing M waiving ta& or tariff government encourage or discourage any particular business. 0hether the borrowerM related business have any government assistance or not that has to be considered. D"mand o4 ! " /rodu%!9 .he demand of any product may be limited to any particular area. In this case! the business of the product depends on the particular area or particular group. Again the product distributed through few dealers. In this case! the distribution M business depend on that particular distributor group. .hese things have to consider before making any loan. Colla!"ral9 .o have a favorable /udgment the following things should be considered5 ownership are 0hether the ownership of property and documents of correctV 0hether the connected assets can be mortgagedV 0hether the borrower can influence the legal authorityM 0hether the assets can be taken over after having /udgment5 .o take over the assets the following things should be considered5 .he assets should have real e&istence. .he si"e! type! and location should be such that it can be taken over. 0hether any other person or organi"ation has taken over the assets by forceV 0hether the owner is so powerful that to take over the assets the help of law making authority will not be availableV 0hether the assets can be sold5 0hether the assets are saleable can be known by analy"ing the following things5 .he asset will have e&istence during sale. .he assets have to have such 1uality! 1uantity so that it can be sold. .he assets have to have demand in the market. .here should be customer for the assets and the customer will not face any problem during purchase of asset.

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T " ?C;s r"4l"%! ! " 4ollo)in( /oin!s# ) i% sound l"ndin(9 Safety Security +i1uidity Ade1uate return EProfitability8 Supervision <ationalMSocial interest $redit $ontrol Policy of *angladesh *ank )udicious selection of $ustomers Purpose s ould b" k"/! in mind 4or

Cr"di! limi!# Do)n /a1m"n! & /"riod o4 loan5 'l. A * $ ' % F Nam" o4 I!"m <ew Vehicle 6econditioned vehicle 3ther Items otor $ycle Personal $omputer Photocopier Loan Limi! .,.9@! @@!@@@ .,. =! >@!@@@ .,. .,. .,. .,. I! 9! 9! 9! @@!@@@ @@!@@@ @@!@@@ @@!@@@ Do)n &a1m"n! Hminimum7 B@? B@? :@? I@? :@? B@? &"riod o4 loan HMa3imum7 > Kears B Kears I : : 9 Kears Kears Kears Kear

,a!" o4 in!"r"s!E/ro4i!# s"r0i%" % ar("# risk 4und and o! "r % ar("s 5 &ar!i%ulars InterestMProfit Service $harge 6isk Fund $ost of stamp ,a!" 9G? P.A. 9?on loan amount :? on amount .,.BH>M( loan Mod" o4 r"%o0"r1 %1uated onthly Installments E% I8 $ash 'eposit at the time of disbursement. $ash deposit at the time of disbursement. $ash deposit at the time of disbursement.

8oan ; Ad!ance
Amount 0<<<< B=<<< B<<<< =<<< < B 0 9ear /

Series0 SeriesB

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'"%uri!19 a! .he client will submit crossed che1ue in advance for all the stipulated instalments in favour of the bank towards repayment of loan including interest. b! .he customer will provide following personal guaranteeM*ank

GuaranteeMInsurance guarantee according to the *ankAs Prescribe formsMfinancial instruments. Nam" o4 s"%uri!1 Personal Guarantee Financial Instruments *ank Guarantee Insurance Guarantee 3wnership of vehicles Insurance for Vehicle $orporate Guarantee Numb"rELuan!i!1 @9 @: >@? 9@@? 9@@? &ar!i%ulars For %mployee of govt. semi(govt.# corporate organi"ations. For *usinessmen and employees of <on $orporate Private 3rgani"ations. Personal Guarantee will be waived. Personal Guarantee will be waived. Personal Guarantee will be waived Sole name of *ankM)oint name of *ank and customer. $omprehensive coverage from acceptable Insurance companies. For corporate arrangement with -ead 3ffice approval.

'u/"r0ision and Moni!orin(9 T " m"% anism o4 su/"r0ision and moni!orin( ar" as 4ollo)s. 6egular checking the balance of clients S*M$' AM$As. 6egular communication with defaulting customers and guarantors( physicallyMover telephone. Issuance of letter to customers immediately after dishonor of che1ue. Issuance of letter to defaulting customers and respective guarantors. $ontact the employers of the defaulting customers EAfter @I overdue installment8. Issuance of legal notice to the customers and guarantors prior to the classification of the loan Issuance of appreciation M greeting letter to the regular customers. Periodical visit to the customer to maintain relationship and supervision of supplied articles. +egal actions to be taken after all possible efforts to recover the *ankAs dues have gone in vain.

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LEA'E 2INANCE +ease financing is one of the most convenient long(term sources of ac1uiring capital machinery and e1uipment. A client is given the opportunity to have a right to use an asset! usually for an agreed period of time! against payment of rent. .he lease is obligated to make lease payment until the e&piration of the lease agreement! which corresponds to the useful life of the asset. J.L as in!rodu%"d ! " l"as" 4inan%" )i! ! " 4ollo)in( obI"%!i0"s9

.o assist the genuine and capable entrepreneurs for ac1uiring $apital achinery and %1uipments to undertake enterprises without e1uity.

.o encourage the new and educated young entrepreneurs to undertake productive venture and demonstrate their creativity and thereby participate in the national development. .o participate in the industrial development of the country. LEA'AE ITEM' E ELUI&MENT' )*+ offers lease finance for ac1uiring the use capital machinery! e1uipments! medical instruments! automobiles etc. .he customers are entitled to decide the specification! price and model of the lease itemM e1uipment. *ank will purchase the item Es8 in accordance with the specifications given by the clients.

'ECU,IT.he entrepreneur will be re1uired to provide the following securities5

.he lease items will remain in the name of the *ank i.e. *ank will be the sole owner of the leased items. $ollateral securities having li1uidation value covering at least 9@@? of the amount of finance. 'eposit of +isted Shares! <ational Savings certificates! I$* unit certificates! Assignment of +ife Insurance Policies! *ank Guarantee! and Insurance Guarantee etc. will also be acceptable as collateral securities.

In case of e&isting industrial units re1uiring * 6%! change may be created the e&isting Fi&ed Assets as collateral securities for the finances. In case of e&isting Automobile enterprise! creation of charge on the e&isting vehicles will also be acceptable as collateral securities.

In case of default in payment of lease rental for consecutive : Etwo8 months! the *ank will take over the lease items without giving any prior notice. In case of taking over the lease items by the *ank before over. maturity the +essee will be liable for the loss! if any! caused to the *ank for such premature taking

.he *ank will e&ercise close and intensive supervision of such pro/ect. An officer of the *ank will be engaged separately for supervision of such pro/ects to ensure proper utili"ation of the lease items and time repayment rentals. of the monthly

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'MALL AND MEDIUM ENTE,&,I'E C,EDIT 'C*EME9 ObI"%!i0"s o4 ! " '% "m"9 .o provide credit Facilities to the Small and urban and sub(urban areas. .o flow credit for creation of employment and generation of income .o assist potential entrepreneurs. .o assist dependence on moneylender. .o make the small and medium enterprise self(reliant. .o develop saving habit and making ac1uaintance with banking facilities. .o inspire for undertaking small pro/ects for creation of employment. edium si"e entrepreneurs in

Loan C"ilin(9

I8 For small enterprise5 ma&imum .k.:! >@!@@@M(E@.:> illion8 ii8 For medium enterprise5 ma&imum .k.=>! @@!@@@M(E=.> '"%uri!i"s9 a7 b8 %7 d7 "7 6egistered mortgage of loan and building Eif available8. ortgage M Assignment of possession right. Assignment of security money! advance rent! If any. Assignment of trade receivable not older than H@ days. -ypothecation of machineries! e1uipment! vehicles! stock(in(trade! raw materials! work(in(process and finished good. 47 (7 *7 i7 Personal Guarantee from person acceptable to the bank. Post dated che1ue. +ien on depositsMsaving certificatesMfinancial certificates. Any other securities to be deemed suitable by the bank depending on the situation like insurance guarantee! assignment of contract! security money etc. &"riod o4 Loan9 a8 In case of continuous loan5 @9Eone8 year. b8 In case of .erm +oan5 a&imum @>Efive8 years. illion8

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Mod" o4 ,"/a1m"n!9 i8 In case of continuous loan credit turnover in the account must be e1ual to the limit in a 1uarter and full ad/ustment within the validity period.

ii8 In case of term loan! the loan should be repaid by monthly installments through post(date che1ues as per schedule.

iii8 Sale proceed should be deposited in the account regularly. *OU'E .UILDING E A&A,TMENT LOAN 'C*EME +oans allowed to individualMenterprises for construction of house Eresidential or commercial8 fall under this type of advance. .he amount is repayable by monthly installment within a specified period. Such advances are known as +oan E *.L8 GEN8. +oans allowed to our *ank %mployees for purchase Mconstruction of house shall be headed Staff +oan E*.L8'TA228. L"ndin( in!"r"s! ra!" o4 di44"r"n! .anks H&"r%"n!a(" /"r annum7 Nam" A(ri%ul!ur" o4 ! " .anks Lar(" &M"dium '%al" L"ndin( HTL7
)amuna 'haka 'utch( *angla utual .rust $ity *ank <A 99.@@ H.@@(99.@@ 9@.@@ 9@.@@ 9@.@@(9:.@@ 9I.>@( 9>.>@ 9:.@@( 9>.@@ 9:.>@ 9I.>@( 9B.@@ 99.>@( 9I.>@ 9:.=>( 9G.@@ 9:.@@( 9>.@@ 9:.>@ 9I.>@( 9B.@@ C.>@( 9B.@@ =.@@ =.@@( 9@.@@ =.@@ =.@@ =.@@( H.>@ 9I.@@(9G.@@ 9:.@@(9G.@@ 9:.>@ 9I.>@(9B.@@ H.>@(9B.@@ 9>.@@ H.@@( 9:.@@ 9:.>@ 99.@@( 9:.@@ H.@@( 99.@@ 9:.@@( 9G.@@ 9:.@@( 9G.@@ 9:.@@( 9:.>@ 9I.>@( 9B.@@ C.>@( 9B.@@

Workin( E3/or!s

O! "r L"ndin(

'mall

O! "r

Ca/i!al L"ndin( Comm"r%ial Indus!r1

Cr"di! Moni!orin(# 2ollo)8U/ And 'u/"r0ision5 $redit monitoring implies that the checking of the pattern of use of the disbursed fund to ensure whether it is used for the right purpose or not. )*+ 3fficer checks on the following points5 a. b. .he borrowerAs behavior of turnover. .he information regarding the profitability! li1uidity! cash flow situation and trend in sales in maintaining various ratios.

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Classi4i%a!ion &ro%"dur"9 After the date of e&piry! if the borrowers do not ad/ust their loan! )*+ at first gives a notice to them. .he period of giving notice depends on the nature of the loan. For continuous loan! )*+gives notice for three months. For five(year term loan! )*+gives notice for si& months. And for more than five(year term loan! P*+ gives notice for more than 9: months. After giving notice! if the borrower does not repay the loan! the loan will be considered as classified. D! 'TAGE CLA''I2ICATION Classi4i%a!ion '!a!us ;nclassified Substandard L"n(! o4 o0"rdu" ,a!" o4 &ro0ision 9? :@? >@? 9@@?

*elow I months I months and above but below G

months 'oubtful G months and above but 9: months *ad # loss 9: months and above Source5 *ank! as paraphrased by .homson Financial *ank 0atch 2ollo)in( m"asur"s ar" a0ailabl" 4or non8r"/a1m"n! o4 loan8 .o issue notice for ad/ustment .o issue legal notice for filing suite. .o encash securities Ein case of demand loan8

.o issue legal notice for selling the hypothecated goods Ein case of transport loan! cash credit(hypo8. .o issue suite for foreclosure. Finally to sue in money loan court or insolvency court which is suitableV

L"ndin( ,isk Anal1sis HL,A79 .he modern concept of lending has shifted from the security(oriented approach to business viability one. .he emphasis is given on the likelihood of r"/a1m"n!! busin"ss 0iabili!1! mana("m"n! %om/"!"n%" and mana("m"n! in!"(ri!1 of the proposed debtor. Ade1uate emphasis of business risk is as such more important as analysis of security risk. *angladesh *ank has directed the commercial *anks to use +6A for evaluating credit proposals amounting .k 9.@@ crore and above. It is a four(scale rating. It is a ranking whose total score are 9B@. Among this ( To!al busin"ss risk %on!ains 8@<= To!al s"%uri!1 risk %on!ains M <=

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I4 .usin"ss risk 4alls( ,an(" o4 '%or" 9I to 9H :@ to :G := to IB IB to above I4 '"%uri!1 ,isk 4alls8 ,an(" o4 '%or" (:@ to L9> (9B to @ @ to 9@ 3ver 9@ ,isk Poor Acceptable arginal Good ,isk Poor Acceptable arginal Good

In L,A# ! " 4ollo)in( as/"%!s ar" anal15"dQ Supplies 6isk! Sales 6isk! Performance 6isk! 6esilience 6isk! anagement ability! +evel of managerial teamwork! anagement $ompetent 6isk! Security $ontrol 6isk! and Security $over 6isk CONCLU'ION $redit anagement policies and techni1ues used in )*+ at present no doubt is comparable to international standards. .he officials follow the policy very strictly. .hey are choosy and conservative in sanctioning loan. .he proposal is thoroughly scrutini"ed by the loan sanctioning authority. .he total function of the credit division is monitored periodically. .he bankAs classified loan to the total Advance is very low. anagement and others related to )amuna *ank are trying to formulate new services and products.

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C*A&TE, 2I$E 2O,EIGN E+C*ANGE DE&A,TMENT &osi!ional *i"rar% 19 !r.!d."2dur Rahim%J"4* &.'5.In -har0e

!r.6o$am +ar7aru$ #o8ue %+'(

!s.)ako$i Bis7as %'(

!r.!d.+ai,u$ Is$am %'(

!r."shan 9$$ah %'(

!r.*rin:ep *au$ %*(

Activities o& Foreign 6"change Division

%&port

Import

6emittance

Foreign %&change is one of the key areas for development of the working business. Any branch of a bank can deal with Foreign %&change business having an authori"ed dealership license in our country. Foreign %&change *usiness is conducting on the strength of Foreign %&change regulation act 9HB= has amended up to date in *angladesh. And all the procedures and transaction relating to the Foreign %&change *usiness is conducted as per ;niform $ustoms and Practices for 'ocumentary $redit E;$P'$8! I$$ publication on L>@@ 9HHI and uniform rules for collections ;$6(>::. %very bank in *angladesh is conducting their Foreign %&change *usiness as guidelines of Foreign %&change transactions vol(9HC:(9HCG. .he foreign e&change manual has been segregated into two parts5 First part deals with the policy framework # guidelines and the second part contains of ;SP'$ EI$$ *rochure8 no(>@@ uniform rules and for collections accounting procedures and reporting of transactions. In addition to the foreign e&change department of a bank maintains various types of foreign currency and convertible ., AM$ such as5

Private Foreign $urrency AM$. F$ account of overseas *angladesh <ations. F$ AM$ of /oint venture contracting firms.

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F$ AM$ of *angladesh working in foreign organi"ation. <on(resident F$ deposit AM$ E<F$'8 6esident foreign currency deposit AM$ E6F$'8. $onverting taka AM$.

'umm"r1 o4 2or"i(n E3% an(" &ro%"dur"9 .he buyer and the seller conclude a sales contract providing for payment by documentary credit. .he buyer instructs his bank(the issuing bank to issue a credit in favor of the seller Ebeneficiary8. .he issuing bank asks another bank! usually in the country of the seller! to advise or confirm the credit. .he advising or confirming bank informs the seller that the credit has been issued. As soon as the seller receives the credit and is satisfied that he can meet its terms and conditions! he is in a position to load the goods and dispatch them. .he seller then sends the documents evidencing the shipment to the bank where the credit is available Ethe nominated bank8. .his may be the issuing bank! or the confirming bank or a bank named in the credit as the paying! accepting or the negotiating bank. If the credit allows for negotiation by any bank there will not be negotiates bank and documents be sent to any bank willing to negotiate. .he bank checks the documents against the credit. If the documents meet the re1uirements of the credit! the bank will pay! accept or negotiate according to the terms of the credit. In the case of a credit available by negotiation! the issuing bank or the confirming bank will negotiate without recourse. Any other bank including the advising bank if it has not confirmed the credit! which negotiates! will do so with recourse. .he bank! if other than the issuing bank! sends the documents to the issuing bank. .he issuing banks checks the documents and if they meet the credit re1uirements! either %ffects payment in accordance with the terms of the credit! either to the seller if he sends the documents directly to the issuing bank or to the bank that has made funds available to him in anticipation! or 6eimburses in the pre(agreed manner the confirming bank or any bank that has paid accepted or negotiated under the credit. 0hen the documents have been checked by the issuing bank and found to meet the credit re1uirements! they are released to the buyer upon payment of the amount due or upon other terms agreed between him and the issuing bank. .he buyer sends the transport document to the carrier who will then proceed to deliver the goods.

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2or"i(n E3% an(" M"% anism

B9;'R< I!*(R='R

I31'3=(R

+'LL'R< '>*(R='R< B'3'&I-I"R;

A#4ises or con"irms /0C

Present #ocuments

Issuing /0C

ISS.IN' BAN* /0C OPENNIN' BAN*

AD%ISIN' BAN* CONFIR IN' BAN* NE'OTIATIN' BAN*

PA1IN' 0 REI B.RSIN' BAN*

Internship Report on Jamuna Bank Ltd.

Pa+ or Reimburses

a(es Pa+ment

Sales0 3urchase Contract For2ar#s Documents a(es pa.ment

a(es Pa+ment against #ocuments

A33lication "or o3ening L<-

Submits #ocuments

Instructs to 3a+ or Reimburse

82
Lo%al ,"(ula!ions 4or 4or"i(n "3% an(" 3ur foreign e&change transactions are being controlled by the following rules # 6egulations5 9. :. I. B. >. Foreign %&change regulation act 9HB=. *angladesh *ank issues foreign e&change circular from time to time to control the e&port! import # remittance business. inistries of commerce issues e&port # import policy giving basic formalities of import # e&port business. Sometime $$I#% issues public notice for any kind of change in foreign e&change transaction. *angladesh bank published two volumes in 9HHG. .his is compilation of the instructions to be followed by the authori"ed dealers in transactions related to foreign e&change.

In!"rna!ional ,"(ula!ion 4or 2or"i(n E3% an("9

.here is some international organi"ation influencing our foreign e&change transactions. .here are( International chamber of commerce EI$$8 is a world wide non(governmental organi"ation of thousands of companies. It was founded in 9H9H. I$$ has issued some publication like ;$P'$! ;6$ and ;66 etc! which are being followed by all the member countries. .here is also an international court of arbitration to solve the international business disputes. 0orld trade organi"ation E0.38 is another international trade organi"ation established in 9HH>. General Agreement on .ariff # .rade EGA..8 was established in 9HBC! after completion of its C th round the origination has been abolished and replaced by 0.3. .his organi"ation has role in international trade! through its 9:B member countries.

&ar!i"s in0ol0"d in Do%um"n!ar1 Cr"di!9 T " /ar!i"s ar"9

.he Issuing *ank! .he $onfirming *ank! if any! and .he *eneficiary.

O! "r /ar!i"s ! a! 4a%ili!a!" ! " Do%um"n!ar1 Cr"di! ar"9 .he .he .he .he Applicant! Advising *ank! <ominated PayingM Accepting *ank! and .ransferring *ank! if any.

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Im/or!"r L Seller who applies for opening the +M$. Issuin( .ank L It is the bank which opensMissues a +M$ on behalf of the importer. Con4irmin( .ank5 It is the bank! which adds its confirmation to the credit and it is done at the re1uest of issuing bank. $onfirming bank may or may not be advising bank. Ad0isin( E No!i41in( .ank Is the bank through which the +M$ is advised to the e&porters N .his bank is actually situated in e&porters country. It may also assume the role of confirming And M or negotiating bank depending upon the condition of the credit. N"(o!ia!in( .ank5 Is the bank! which negotiates the bill and pays the amount of the beneficiary N .he advising bank and the negotiating bank may or may not be the same . Sometimes it can also be confirming bank.

.ssuing 'an&

ABan ladeshC

Ad!ising 'an&
AIndiaC Reimbursing 'an&

AJaEanC @egotiating 'an&


AIndiaC

&a1in( E A%%"/!in( .ank Is the bank on which the bill will be drawn Eas per condition of the credit8 . ;sually it is the issuing bank. ,"imbursin( bank Is the bank! which would reimburse the negotiating bank after getting payment L instructions from issuing bankN

.ssuing 'an& Internship Report on Jamuna Bank Ltd. ABan ladeshC

84
O/"ra!ional /ro%"dur" o4 LEC in E3/or! & Im/or! .usin"ss. Importer. /0C o3ener! Or a33licant &ro4orma in0oi%". $ontract IndenterAs indent. Exporter. Or Su33lier or Bene"iciar+

Shi3ment the goo#s

Issuin !an" The Ban( 2ill #eal 2ith /0C "or the bu+er against su33lier & through the /0C A#4ising Ban(!

Ne otiatin !an" The Ban( negotiates 2ith issuing ban( in "a4or o" e53orter "or the bill an# 3a+s the amount o" the e53orter.

#eim$ursement !an" The Ban( #eals 2ith 3a+ment in "a4or o" issuing Ban( %d&isin !an" This Ban( 2ill #eal 2ith the e53orter & in"orm the su33lier that a /0C came "rom the bu+er

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Im/or! & E3/or! &osi!ion o4 J.L -"ar :@@G :@@= Amoun! in MillionHIm/or!7 =H:I.H@ 9:9>9.H@ Gra/ i%al &r"s"n!a!ion Amoun! in MillionHE3/or!7 B=H@.C@ G>:9.C@

.mport position o1 7'8


B=<<< Amount B<<<< in Million =<<< < B 9ear 0

Series0 SeriesB

E port position o1 7'8


7<<< 9<<< Amount :<<< in Million 0<<< <

SeriesB Series0 B 9ear 0

E+&O,T O&E,ATION5 Practically by the term 2%&port4 we mean carrying anything from one country to another. *anker defines 2%&port4 as sending of visible things outside the country for sale. %&port .rade plays a vital role in the development process of an economy. 0ith the earning the economy meet out import bills! through e&port trade is always encouraged! anybody cannot e&port anything to may place. +ike importer the e&porters are also re1uired to get them registered before entering in to e&port trade. %&port 6egistration $ertificate E%6$8 given by $hief $ontroller of Import # %&port E$$I#%8 is re1uired for this purpose. .he re1uired documents to obtain %6$ are also same as documents to obtain I6$. 'ocuments re1uired to obtain I6$ have been enumerated earlier in import section. 0hen a bank EAuthori"ed 'ealer8 sent by a foreign importer! it ascertains the correctness of the test number and the authori"ed signature and then sends the original copy of the +M$ to the beneficiary! the e&porter. .he e&porter! on being satisfied on terms of +M$ takes necessary steps to marked shipment and presents the relative documents to the negotiating bank after the shipment of goods. .he +M$ issuing bank undertakes to honor the obligation only if the beneficiary! the e&porter! fulfils the conditions stipulated in the +M$.

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.he conditions may include the submission of stipulated documents within the stipulated time. %ven a slide deviation of the documents from those specified in the +M$ may given an e&cuse to negotiating bank. So the negotiating bank must be careful! systematic and bias free while scrutini"ing the tender documents. After careful and through e&amination of the documents! the banker has to lost out the discrepancies! while may be classified as ma/or or minor! irremovable or removable. .he removable discrepancies can be corrected by proper mechanism stated in the +M$. 'ocuments! with ma/or discrepancies! which could not be negotiated! should be sent on collection basis with the permission of the e&porter. In%"n!i0"s 4or ! " E3/or!"r9 o $ash Incentives. o 'uty 'rawback. o %&port $redit Guarantee Scheme E%$GS8. o %&port 'evelopment Fund E%'F8. o %&porter 6etention 7uota Account Facilities E%67AF8. o $ommercially important person. o .a& %&emption. o *onded 0arehouse Facilities. o +ow 6ate $redit Facilities. EPacking $redit8 o .rade fair arranged by $hamber of $ommerce. 0e are going to diversify our e&port market such as edical! Vegetables! -ealth $are! Informational .echnology # other non(traditional items to boost(up our e&port performance and reduce *alance of Payment. ? Political # Social $ommitment! ? onetary policy. ? %ncouraging .a& # .ariff policy! ? Stability of unrest political situation.

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E+&O,T &,OCEDU,E
%&porter5 3btaining %&port 6egistration $ertificate E%6$8 from $hief $ontroller of Import # %&port E$$I#%8.

%&porter5 Securing e&port order from foreign buyer directly or through Agent. %&porter5 Procure goods for shipment %&porter5 6eceiving +etter of $redit E+M$8 from *uyerAs bank through an advising *ank in *angladesh. *ank5 $ertification of %OP E%&port8 from by authori"ed dealer E*ank8 0ill the %&porter be allowed any pre( shipment credit facilityV
9es

ark *ankAs +ien on the Face of the 3riginal +M$

Shipment of goods by %&porter

Preparation of e&port documents by e&porter for submission to negotiating *ank +:rutini/in0 '5port do:uments 2. ne0otiatin0 Bank

3btain necessary securities '6. PM$ E%&porter8 $6. %&porter Allow %&porter Packing $redit as pre(shipment credit "rran0e shipment o, 0oods throu0h Bank@s approAa$ -B& a0ent B interest them to send the ori0ina$ 2i$$ o, $adin0 et:. to the Bank dire:t$. .

Are the documents in orderV

@o

"sk '5porter to remoAe dis:repan:ies

Are the discrepancies 6emovedV

In,orm openin0 Bank a2out dis:repan:ies B +eekin0 -a2$e "uthorit.


<o

!ai$
-"s

<egotiate the 'ocument

Send on $ollection *asis

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88
.he e&port trade of the country is regulated by the Import # %&port E$ontrol8 Act! 9H>@. .here are a number of formalities that an e&porter has to fulfill before and after shipment of goods. .hese procedures are given below5 Ob!aininin( E3/or! r"(is!ra!ion C"r!i4i%a!"5 ;nder the e&port policy of *angladesh! the %&porter has to get valid e&port registration certificate E%6$8 from the $hief $ontroller of Import and %&port E$$I#%8. .he %&port 6egistration $ertificate E%6$8 is re1uired to renew every year. .he %6$ number is to be incorporated and %OP forms and other documents connected with e&ports. For obtaining %6$! intending *angladeshi %&porter are re1uired to apply to the controllerM)oint controllerM'eputy $ontrollerMAssistant $ontroller of Imports # %&ports! 'hakaM$hittagongM6a/shahiM,hulnaM ymenshingMShyletM$omillaM*arisalMPabnaM*ogr aM6angpurM'ina/pur! as the case may be! in the prescribed form along with the following documents. 9. <ationality # Assets certificate of the ProprietorM'irectors. :. 6egistered Partnership 'eed in the case of Partnership concerns. I. emorandum # Articles of Association # Incorporation $ertificate in case of limited company. B. *ank $ertificate. >. Income .a& $ertificate. G. $opy of Valid .rade +icense. =. $opy of 6ent 6eceipt of the *usiness Premises. C. embership $ertificate of a .rade Association. H. Affidavit from 9st class magistrate. 9@. Any other certificate as re1uired in the Policy etc.

,"(is!ra!ionEr"n")al o4 E,C9 3n receipt of necessary advice from the office of the controlM)oint controllerM'eputy $ontrollerMAssistant $ontroller of Imports # %&ports! applicants for %&port 6egistration $ertificate are re1uired to deposit re1uisite registration fee to the Government -ead of Account4 B: .rade and $ommerce( Fees reali"ed under the imports # %&ports control Act 9H>@4 through *angladesh *ankMGovernment .reasuryMSonali *ank. $opies of .reasury $halans showing payment of fees should be sent to the concerned offices of the chief controller of Imports # %&porters for enabling them to issue %6$. 3nce registered! e&porters are to make annual payments for having their e&port 6egistration $ertificate renewed.

Internship Report on Jamuna Bank Ltd.

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'"%urin( T " E3/or! Ord"r9 ;pon registration! the e&porter may proceed to secure the e&port order. -e can do this by contracting the buyer directly through correspondence. Some buyers of goods like /ute # /ute goods maintain liaison office! representatives or local agents who can be contracted to secure a deal. Sometimes! .$* *)*$ and *)%$ secure bulk contracts and pass or allocate the contracts the local chamber of commerce of potential buyers. .he %&port Promotion *ureau and the *angladeshi missions abroad are also good sources for securing information on the prospective foreign buyers. ,"%"i0in( ! " LEC9 After getting the contact for sale the e&porter should ask the buyer for +M$ clearly stating terms and conditions of e&port and payment. .he followings are the main points to be looked into 9. .he terms of the +M$ are in conformity with those of the contract. :. .he +M$ is an irrevocable one! preferably confirmed by the advising bank. I. .he +M$ allows sufficient time for shipment and a reasonable time for negotiation. B. If the e&porter wants the letter of credit to be transferable! divisible # advisable! he should ensure that these stipulations are specifically mentioned in the lMc. T1/"s o4 LEC9 6evocable +M$ is a credit which can be amendedM cancelled by issuing bank! without prior notice to the seller. Irrevocable +M$ is a credit! which cannot be amended or cancelled without the agreement of all parties.

O! "r T1/"s9 98 $onfirmed +M$ :8 .ransferable +M$ I8 'ivisible +M$ B8 6evolving +M$ >8 6estricted +M$ G8 6ed $lause +M$ =8 Green $lause +M$ C8 *ack(to(*ack +M$

Internship Report on Jamuna Bank Ltd.

90
O/"nin( L"!!"r o4 Cr"di! 3pening of +etter of $redit E+M$8 means! at the re1uest of the applicant EImporter8 issuance of a +M$ infavor of the *eneficiary E%&porter8 by a bank. .he bank! which open or issue +M$ is called +M$ opening bank or Issuing bank. 3n receipt of the ImporterAs +M$ Applicant supported by the form contract EIndentMProforma Invoice8 # Insurance $over <ote! the bank scrutini"e the same thoroughly and fi& up a margin on the basis of banker(customer relationship. *efore opening a +M$! the issuing bank must check the following. 9. +M$ application properly stamped! signature verified # margin approved # properly retained. :. IndentMProforma Invoice signed by the Importer # IndenterMSupplier. I. %nsure that the relevant particulars of +M$ application correspond with those stipulated in IndentMProforma Invoice. B. Validity of +$A entitlement of goods! amount etc. confirm with the +M$ application. >. $onversion # rate of e&change correctly applied. G. $harges like commission! F.$.$! postage! tele& charge! if any received. =. Insurance $over <ote In the name of Issuing *ank AM$ Importer covering re1uired risk # voyage route. C. Incorporation of instructions for <egotiating *ank as per bankAs e&isting arrangement. H. 6eimbursement instructions for 6eimbursing *ank. 9@. If foreign bankAs confirmation is re1uired! necessary permission should be obtained and accordingly advising bank is advised as per bankAs e&isting arrangement. 99. If add confirmation is re1uired on account of the applicant charges should be recovered from the applicant. 9:. Incase of usance +M$! mention rate of interest clearly in the +M$. T " 4ollo)in( do%um"n!s is n""d"d 4or E3/or!8 9. *ill of %&change :. $ommercial Invoice I. Packaging list B. *ill of lading >. Inception $ertificate G. $ountry of 3rigin =. %OP form C. *eneficiaries $ertificate

Internship Report on Jamuna Bank Ltd.

91
O/!ional9 H. $hild labor 9@. ultiple $ountry 'eclaration 99. $ompliance $ertificate 9:. S.S $ertificate 9I. $ *reakdown 9B. Purchase 3rder Sheet 9>. .est 6eport 9G. P. +iability $ertificate An o0"r0i") o4 ! " 4un%!ions %a!"r"d b1 a 4or"i(n "3% an(" bran% JAMUNA .ANK9 D"alin( '"%!ion 9.7uoting 6ates of %&change :. Forward $over E*anking of contracts8 Im/or!s 9.3pening of +M$ :. Payments against 'ocuments E3/or!s 9.%&prot +M$ Advising :. Pre(shipment Finance ,"mi!!an%"s 9.Inward :.3utward ( 'emand 'raft ( ail .ransfer ( .elegraphic .ransfer I.Foreign Inward 6emittance Payment System EFI6PS8 o4

I. 6econciliation EForeign *ank Accounts8

I.+oan against erchandise EPledge8 B. +oan against .rust 6eceipts E+.68 >. In ward *ill EFor collection8 G.Guarantees Inland and Foreign

I. Post(shipment Finance

B. Foreign *ills For collection

>.%&port $ertificates G.6eali"ation

Internship Report on Jamuna Bank Ltd.

92
'umm"r1 and 'u(("s!ion In y investigation I have seen the various problems faced by the )A ;<A *A<, personnel and business community at the time of dealing in foreign e&change. 3n the basis of the above discussion and findings we may draw some conclusions! which are as follows5 Proper decentrali"ation of power is necessary for promoting such dealings. .his may be done on the basis of e&amination by delegating more powers to a few branches. 3fficers to be posted in Foreign %&change 'epartment should be efficient. ore training facilities should be e&tended in this area of banking. Facilities of modern e1uipment like computer! telephone! tele&! fa& and S0IF. should be given to the clients by the *ank of Small Industries and $ommerce *angladesh +imited

Internship Report on Jamuna Bank Ltd.

93
C*A&TE, 'I+ Com/ara!i0" Anal1sis amon( 2i0" 6rd G"n"ra!ion .ank I compare the competitive position of )*+ with other five modern *anks on the basis of following financial terms by .aking :@@G as base year # :@@= as current year on the basis of growth rate5 D"/osi!s <ame Kear :@@I :@@B :@@> :@@G :@@= .6;S. *. BBCI.:G HI9B.H> 9:=@B.H@ 9CHC>.H> :=9@9.>H *. ASIA 9@BI9.IC 9IB=@.HC 9C>@@.@= :>:CH.IG I@@@B.@H 3<% *. CCB= 9@H9> 9C@I@ :@:>I :BBCB ...*. =9GI.G= 9I9GB.9I 9G@HC.>B :::GB.@> :B==G.H: In million Taka '.*.*.+. 9=9II.C9 :9@G=.>G :=:B9.99 B@999.>B B:99@.9> ).*.+ GG9B.@G 9@B>@.9G 9BB>B.9I 9=:CB.C99 :@H:B.@:

:otal Deposit 3ro4th in A


9< :< 0< < B 0 / : = 9 8 7'8(:'l(AS.A(B@E(M:'(D''8

In0"s!m"n!s9 <ame Kear :@@I :@@B :@@> :@@G :@@= .6;S. *. 9CHG.H: I::@.=C :BB=.H> I9::.C9 I=C>.B> *. ASIA :BHG.GH I:B@.>9 ::>G.:C IIB>.II B:99.I> 3<% *. GCC 9::H :9G> II:9 I>C= ...*. HHG.@G 9G=G.:9 :BH>.HC :C:9.G: IH>G.>I

3ro4th

In Million Taka '.*.*.+. ICC@.@I BI=:.9B BHH:.9I >C=G.>: >H@H.I: ).*.+ HI>.BC 99GI.=@ :@I=.CB :>>:.G= >IH@.@I:

<ow I present growth rate and position of )*+ by comparing with the other private bank on the basis of Investment.

.n!estment 3ro4th A
B=< 3RBC:* B<< =< < < B 0B.0/ < 0 0=.76 < / < 7 : BBB.0 :<.0/ < =

< <.<= 9 8

7'8(:'8(AS.A(B@E(M:'(D''8

Internship Report on Jamuna Bank Ltd.

94
Loans & Ad0an%"s9 <ame Kear :@@I :@@B :@@> :@@G :@@= .6;S. *. BI>C.I9 GC@B.B> H=IC.I: 9I9CC.@H 9CGC:.9G *. ASIA C9CH.C: 99CG9.9H 9=CGH.CB :::>>.GB :CB>G.HB 3<% *. G@>9 HG9I 9IC>9 9>GC9 9H=@H ...*. >H@B.9C 99GH:.H= 9BI=I.:G 9C>H9.>: ::GCI.:I In Million Taka '.*.*.+. 99BI9.I: 9>H:=.:I ::>H:.:= I@B>G.I: :HB@I.9: ).*.+ I:IH.>: G=::.C@ 99@99.CI 9:=HG.GI 9GG9=.B>

<ow I present growth rate and position of )*+ by comparing with the other private bank on the basis of +oans # Advances.

8BA@ ; AD"A@CES
:B.9= :< 06.79 08.79 0=.9900.<B 3RBC:* A 0< < < < < < /.:9 < < B 0 / : = 9 8 7'8(:'8(AS.A(B@E(M:'(D''8 9<

SeriesB Series0 Series/

,OI9 <ame Kear :@@I :@@B :@@> :@@G :@@= .6;S. *. I.>H >.BG B.H> C.BI G.I9 *. ASIA >.9H G.:G H.9> =.B> 99.@H 3<% *. 9I.:: 9>.CG 9I.HB 9:.CG 9I.@> ...*. 99.:H 9B.=B 9I.C@ C.>@ >.II

In Million Taka '.*.*.+. C.CB G.:: >.C= =.I@ 9@.GC ).*.+ I.GH B.GC :.HI 9@.@: C.C@

<ow I present growth rate and position of )*+ by comparing with the other private bank on the basis of 63I.

RB. 3RBC:* .@ A
B<< 3RBC:* =< < -=< < < < -B0.B8 B 0 -0=.B: / :7.7= < : < B.:7 < :9./ 8 Series0 SeriesB

= -:/.:0 9

7'8(:'8(AS.A(B@E(M:'(D''8

Internship Report on Jamuna Bank Ltd.

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E&'9 <ame Kear :@@I 9H.B= ( :I.BB BI.I= 9@I.H= 9B.:> :@@B I>.:@ 9C.>I :B.9@ IB.II 99G.HI IG.I> :@@> :B.:G 99.C: I=.BG I>.I= 9C9.H= BG.>C :@@G >:.GI 9@.@B IH.@G B=.HI 9=@.9C I9.HB :@@= :C.:C 99.@I IC.H= :9.9: :I=.I= C.@B <ow I present growth rate and position of )*+ by comparing with the other private bank on the basis of %PS .6;S. *. *. ASIA 3<% *. ...*. In Million Taka '.*.*.+. ).*.+

E#S 3RBC:* .@ A
5$ 3RBC:* $ < B -8:.7/ -5$ -%$$ 7'8(:'8(AS.A(B@E(M:'(D''8 < -:9.08 0 6.79 < / -<.0/ < : < -==.6/ = /6.:B < 9

NET &,O2IT9 <ame Kear :@@I :@@B :@@> :@@G :@@= .6;S. *. GC.9B 9=>.HC 9:9.:H :GI.9G :IH.@I *. ASIA :9>.C> :HI.=B ICI.>9 B=>.=> GGH.== 3<% *. H9 9H> I@: IB= B@> ...*. 9H@.IB :B=.9H IIG.9= B=C.:C :9@.C@

In Million Taka '.*.*.+. :9@.9> :IG.I> IG=.C: IG:.9C B=H.C9 ).*.+ G9.9B 9>>.H> 9HH.C: :>I.B@ CH.99

@E: #RB?.: 3RBC:* A


3RBC:* A =< < -=< -B<< :<.87 < B -9:.7/ < -6.B8 0 < / B9.8B < : < = -==.60 7'8(:'8(AS.A(B@E(M:'(D''8 /0.:B < 9 8

Internship Report on Jamuna Bank Ltd.

96
E+&AN'ION O2 .,ANC*9 <ame Kear :@@I :@@B :@@> :@@G :@@= 9I 9> 9C :G I9 9B 9= 9H :B :H 9@ 9> 9C :I I@ 9I 9G :@ :> I@ 9= 9H :C IH BH 9> 9H :I :H I> .6;S. *. *. ASIA 3<% *. ...*. In Million Taka '.*.*.+. ).*.+

'RA@C* ED#A@S.B@ RA:E A


:< /< 0< B< < /<.:/ 0<.96 < B B6.0/ < 0 0<.7/ < / < : < = 0< 0=.9: < 9 8

3RBC:* A

7'8(:'8(AS.A(B@E(M:'(D''8

A%%ordin( !o &C. ' *al4 1"arl1 o/"ra!in( /ro4i! b1 D= /"r%"n! .he operating profit of the countries private commercial banks EP$*s8 Shot up by around .k. 9@.>> billion E9@>> crore8. In the first si& months of this calendar year! recording nearly a >@ percent growth over that of the corresponding period of the previous year. A total of := P$*s. %arn .k. I:.@B billion as operating profit. 'uring the )an L)un Period of the calendar year :@@C as against .k. :9.BH billion of the corresponding period of the previous year. &ro4i! &osi!ion o4 Di44"r"n! banks as on 6=8=?8<==C &osi!ion Nam" o4 ! " .anks 9: 9B :9 :: :I :> '**+ *. ASIA )*+ .* .*+ 3<% *. K.' )une(@C 99@@.@@ H@@.@@ G=@.@@ >>@.@@ BG@.@@ B@@.@@ K.' )une( @= GC@.@ =@@.@ I>@.@ BG@.@ :C@.@ BBC.@ &ro4i! Growth G9.=G? :C.>=? H9.BI? 9H.>=? GB.:H? (9@.=9?

Internship Report on Jamuna Bank Ltd.

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'WOT ANAL-'I'9 From .he S03. analysis we can figure out the ongoing scenario of )*+. .hat is by doing .-% S03. analysis it is possible to find out the strengths! weaknesses! opportunities! and threats of )*+ so to have a better view of the present business practices of )*+! I did the S03. analysis.

In 'WOT anal1sis !)o 4a%!ors a%! as Jamuna mo0"rs5 ( Internal factors! which are prevailing inside the concern! which include strength # weakness. %&ternal factors which act as opportunity # threat. Very good profit margin achieved by the last few years Strong capital back up brings available li1uidity %fficient and e&perienced management team management team Several deposits schemes and financial products offered by the organi"ation! So clients have enough options to invest their money *ank 1uickly e&panding its business all over the country. 'irectors of the bank are not over ruling the decisions made by the '!r"n(!

%:,T ANAL;%I%

Interna$ &a:tor

'5terna$ &a:tor

+tren0th W"akn"ss9 8

Ceakness

(pportunit.

=hreats

Performance of the marketing sector is really poor 3fficers are limited e&perienced and not enough trained .raditional banking system is followed

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O//or!uni!i"s9 8 $lients reliability on )*+ is growing day by day on the bank *usiness *anking 'iversification odern facilities # computeri"ation Stirring *ranches Interactive $orporate $ulture

T r"a!s Very competitive market 3ur political unsuitability effects the banking sector very often 3ur economy now passing recession this also effects the bank $entral banks policies some times are not in favor of the private $ompetitors have more deposits $ompetitors have more products and services Government pressures to reduce interest rate

T*E &,O.LEM' O2 T*E .,ANC*9 8 +ack of cross %mployee. .here is no customer complain desk! for this reason it is some time occur as a irritate matter. .he duration of our internship program is only three months that is not sufficient for us to gather knowledge about the organi"ation. ost of the officers of this branch are newly appointed. 3fficer is less than necessary. .he manpower of )*+ is not sufficient in conte&t of their necessity. It takes time to take decision of -ead 3ffice to branch office. 6eluctance to add campaign.

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,ECOMMENDATION'

I could gain the practical knowledge in the banking sector. Actually we canAt reali"e how much itAs area if anybody doesnAt work here practically. I found that there is some system loss in the banking sector! which is so confidential. %very commercial bank is involved with this for their business. <one bank maintains the rules # regulations of *angladesh *ank perfectly. For which I think that this business is not done systematically according to the law of banking. .he management of central bank should try to monitor it perfectly. For this reason they can use advanced technology. .he duration! .hree months is not sufficient for the recommendations. In spite of that I recommend for this bank in order to overcome the weakness # .hreats. .op +evel anagement should be aware of their duty # responsibility as if the overall condition of )amuna bank can be improved # can fight with their rival # competitors For the technological advancement S0IF. machine! availability of internet service! e&tension of .#. line for the more than :@ PA*O line! sufficient computer # printer! advanced software! +A< E+and Area <etwork8 among all computer! central generator # central Air condition! *y doing some social responsibilities .rust bank can highlight themselves to be known # marketing as well as advertisement 3n line service can be effective for )*+ %mployees should be properly trained as if they can serve confidently! 1uickly. anpower should be increased in the foreign e&change because they work restless. In spite of that they canAt complete their duty smoothly. UFace is the inde& of mindA but the out look of the )amuna bank isnAt good at all in the comparison of other commercial bank like %*+ *ank! 'haka bank! one bank etc. %ffective decision should be taken by the trust for the more deposit because the more deposit! the more loans! the more profit # the more investment. 'iversification of business reduces risk. So it is also essential.

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NECE''A,- 'TE&' 2O, ,A&ID G,OWT*9

.o improve the performance level to lessen the problems as stated in the previous paragraphs )*+ might take the following steps5 Firstly the branch has to increase their advertisement and also increase their social activities. .hey have to go with the peopleAs needs and demands. .hey have to e&plore their name to the people that every one can know about .rust *ank ltd! Agrabad *ranch .hirdly the branch has to take some initiative to receive some power to sanction a certain limit of loan amount when the customer re1uire the loan on the urgently basis. It can earn of that customerAs satisfaction and in future he or she may be do vast business with the bank. Fourthly! communicational skill of the officials should be improved further! so that they can create an e&cellent communication flow with the customer Fifthly the branch should minimi"e its official unnecessary e&penses. +astly and importantly employee satisfaction should be ensured for 1uality services. If the employee is demotivated and unsatisfied! no further measure will work

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CONCLU'ION )amuna *ank +imited has been established with the ob/ective of providing efficient and innovative banking services to the people of all sections of our society. 3ne of the notable strengths of this bank is that the disciplined and strongest anagement *ody backs it. .he bank is committed to contribute as much as possible within its limitations for the economic growth and for ensuring locative value of its available resources.

'espite stiff competition among banks operating in *angladesh! both foreign and local! )amuna *ank! Agrabad branch has achieved satisfactory progress in the areas of its operation and earned an impressive operating profit in spite of new branch. .he branch will hope to achieve a satisfactory level of progress in all areas of its operation including target of profitability during the year :@9@.

0e hope that this bank will compete with the first class bank of *angladesh very soon.

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.iblio(ra/ 1 9

)*+WWWWWWWW..)amuna *ank +imited ** ........................*angladesh *ank .*+ .......................rust *ank +t. *. Asia ..................*ank Asia +td. 3ne *. .................3ne *ank +td $$ .........................$ash credit $+ .........................$lassified loan $S% .......................$hittagong stock e&change '' .........................'emand 'raft 'PS .......................'eposit pension scheme 'S% .......................'haka stock e&change F$ .........................Foreign currency F'I ........................Foreign direct investment F% .........................Foreign e&change F$A' .....................Financial control and accounts department I$ and PF ...............investment companies and provident fund I$* ........................Investment corporation of *angladesh I'A ........................International development association I*'A ......................Inter branch debit advice I*$A ......................Inter branch credit advice +I .........................+oan against imported merchandise +A ........................+oan against merchandise +.6 .........................+oan against trust receipt . .......................... ailM oney transfer <$' ........................<egotiable certificate of deposit 3*; ........................3ffshore banking unit PA' .........................Payment against document PSS .........................Pension savings scheme S*S .........................Scheduled *ank Statistics S%$ .........................Securities and %&change $ommission S% ........................Secondary %&change arket S.A .........................Special trade arrangement S.' .........................Short term deposit .. ............................elegraphic .ransfer ;$ ............................;nclassified

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,"4"r"n%"9

Inspection

anual! *angladesh *ank! 9HHI. anagement . Bth ed. Singapore5 cG6A0(

6ose Peter S. $ommercial *ank -I++! 9HHH

Annual 6eport of )amuna *ank +imited! :@@G # :@@=. Annual 6eport of .rust *ank +imited! :@@G anagement 6eport of .rust *ank +imited! :@@= Annual 6eport of *ank Asia +td. :@@= Annual 6eport of 3ne *ank +td. :@@= Annual 6eport of utual .rust *ank +td. :@@=

Annual 6eport of 'utch *angla *ank +td. :@@= Annual 6eport of .rust *ank +td :@@= www.)amunabankbd.com. www.bankasia(bd.com www.onebankbd.com www.bddl.com.bd www.mutualtrustbank.com Survey $S% +ibrary Personal consultation with banking personal. Previous year internship reports analysis.

Internship Report on Jamuna Bank Ltd.

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