SYSTEMS ELECTIVES SEMESTER III BUSINESS ANALYSIS Context: The IIBA (International Institute of Business Analysis) tagline is Helping

Business Do Business Better. A long time ago, when business change was measured in years and sometimes decades, the need to respond to change was not paramount. Today, organizations face a business environment that is very volatile and constantly undergoing change. Change can come from anywhere: the business environment, competition, legislation, customer demographics, and so on. To survive, organizations must respond to changes quickly and efficiently or risk dire consequences. Organizations that do not practice effective business analysis risk going the way of the dinosaur. Business Process Reengineering has been the most influential management movement of the 1990s. It emphasized radical redevelopment of Business Processes to achieve Quantum leap in organizational performance Objectives: At the end of the course student should understand: What is business analysis What is the role of business analysis in the organization What are the tools and techniques of business analysis What are role and responsibilities of business analyst The need for BPR, what BPR is, BPR principles and implementation life cycle Content Outline 1. Key concepts, knowledge areas, Tasks, techniques and underlying concepts 2. Planning of business analysis, stakeholders, communication, management process and management of performance 3. Preparation, collection, documentation and confirmation of requirements and business needs 4. Organize, prioritize, verify and validate requirements 5. Assessment of capability gaps, defining of solution scope and preparing business case 6. Assess proposed solution, requirements of new solution, validate solution, define transition requirements and validate solution 7. Underlying skills such as analytical thinking, problem solving, business knowledge, communication and interaction skills 8. Various techniques used in business analysis
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9. Performance analysis at various stages 10. BPR definition, principles and common considerations 11. Changes brought about by BPR 12. IT as a natural enabler of BPR 13. BPR framework and organisation 14. BPR life cycle 15. BPR evaluation criteria 16. Examples of BPR 17. The reengineering diamond Input From : Information Systems, Operations Management Output To : ERP Recommended Books: Hammer, Michael and Champy, James, Reengineering the Corporation: A Manifesto for Business Revolution, New York: HarperCollins Publishers, Inc., 2001 Davenport, Thomas H., Process Innovation: Reengineering Work through Information Technology, Harvard Business School Press, 1992. Business Analysis Body of Knowledge (babokv2.pdf) published by IIBA. ________________________________________________________________________

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EMERGING TECHNOLOGIES Context The unceasing and ever-quickening pace of advancements in the field of information technology present a veritable challenge for those who wish to use it, on the one hand. On the other, they represent an unprecedented opportunity for businesses to leverage these technologies for profit. Social media, distributed systems, cloud computing, software-as-aservice and web 2.0 have raced ahead from being mere buzzwords to occupying centre stage in the core areas of marketing, finance, operations and human resources. This course is aimed at establishing the strategic importance of information technology in business. Students learn to identify technology domains and disruptive innovations and how they could potentially affect businesses. They would also learn to critically evaluate new technologies for adoption in business. Objectives The objectives of this elective subject are: 1. To appreciate the strategic importance of information technology adoption in business 2. To identify the foremost information technologies that are impacting businesses 3. To create a critical understanding of business realities while assessing emerging technologies in the future Content Outline The relationship between information technology and business (4 Clock Hours) o Yesterday, today and tomorrow o Illustrative examples of technologies in business o From Operational Excellence to Strategic Advantage o Technology as a hindrance or enabler? Some Examples o Attitudes towards adopting new technologies: Personal and Organizational o Lessons to be learnt The Notion of Technology Domains (4 Clock Hours) o Networking o Databases o Smartphones o Wireless Communication o Ubiquitous Computing o Illustrative examples of technology domains and applications Disruptive Technologies in Various Domains (4 Clock Hours Classroom Discussion + 6 Hours Case Studies) o Virtualization o Cloud Computing o Distributed Systems

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Social Media Software As A Service Mobile Internet Devices RFID, Biometrics and Authentication Systems Real-time Systems and Process Automation Illustrative examples/Caselets of Disruptive Technologies and their Business Impact Critical Understanding of Business Realities (4 Clock Hours + 6 Hours Case Studies) o Weighing Cost versus Benefits o Separating Hype from Substance o Innovations: Ground-breaking or incremental o Business Impact of Innovations: Ground-breaking or incremental o Technology Convergence: Computing, Communications, Automation o Organizational Challenges o Case Studies: Analysis of Some Successes and Failures

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Links Inputs From: Informations Systems, Information Management, Strategic Management, Organizational Development Outputs To: Strategic Management, Entrepreneurship & Business Planning Books : Reference : will be given by the faculty, depending on the topics.

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ENTERPRISE RESOURCE PLANNING II Context: Enterprise Resource Planning- ERP has become almost a de facto standard for organization wide Information System in most organizations. Its modules and integration of the information is well understood in Introduction to ERP. ERP projects have not been rated highly successful in delivering the expected business benefits. At the same time ERP consulting profession is in demand for new implementations, up gradation to latest versions or migration to different package and service and support of the ongoing implementations. Objectives: At the end of the course student should understand: How ERP implementation projects are handled What are the roles and responsibilities of various team members Change management concepts and their importance for the success of implementation Business benefits and their realization and its planning Content Outline 1. ERP implementation project phases a. Initiation Phase i. Organisations readiness assessment ii. Preparation of RFP iii. Evaluation of offers and selection of package iv. Evaluation of offers and selection of consulting partner v. Evaluation of offers and selection of infrastructure such as servers, network and client interfacing equipment b. Project Implementation Phase i. Project Charter preparation and project planning ii. Project teams formation iii. Business Analysis and Solution Design iv. Receipt and installation of system infrastructure v. Package configuration and customization vi. Team training vii. Solution Testing to ensure fitness for use viii. Preparation of Master Data for migration ix. Data migration and GO LIVE c. Business Benefit Realisation Phase 2. Understanding roles and responsibilities 3. Technical and functional streams of ERP 4. Change Management Process
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Input From : Introduction to ERP, Information Systems, Management Process Output To : Strategic Initiatives, Business Intelligence Recommended Books: Text Books: * to be checked References:

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DATA MANAGEMENT AND BUSINESS INTELLIGENCE Context: RDBMS-Relational Database Management System revolutionized Information management and has become mainstay of information storage, processing, retrieval and security. Its the major platform for commercial data management. . OLTP - On Line Transaction Processing gives a structured approach to business transactions, provides an integrated view of the business and capability for on line ad hoc querying of the data. After studying RDBMS-Relational Database Management System in the RDBMS ,next step is to learn Data Warehousing, Business Intelligence using OLAP- On Line Analytical Processing which gives a structured approach to understanding and realizing business value from transaction data with predetermined rules. Data Mining tools also known as Knowledge Discovery from Data-KDD give Knowledge Development tools from a huge stored transaction data, on line data of various formats like text, graphical, geo positional and streaming where no predetermined notion is used but rules are extracted by recognizing data patterns. Objectives: At the end of the course student should understand: Basic RDBMS & SQL concepts Constructing Data Warehousing and data marts Understand Business Intelligence concepts and tools Introduction to Data Mining and its Business Applications Understanding difference between OLTP and OLAP 1. Introduction to RDBMS Data Models Database users System Structure Data base administrator Basic concepts 2. Entity Relationship model, Basic concepts Mapping constraints Keys ER Diagram Work Entity sets Design of an ER Database Schema reduction of ER Schema to tables 3.SQL - Set operations Aggregate functions Null values Nested subqueries views Modification of databases joined Relations DDL other SQL features 4.Data Warehousing theory- concept of cubes and aggregation of data in characteristics, Key figures and data granularity 5.Comparison of OLTP and OLAP 6.ETL- Extraction, Transformation and Loading of data from various sources to DW 7.Slicing, dicing and cross applications reporting and complex data analysis

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8.Business Applications of BI- Business Intelligence 9.Data Mining Engine consisting of a set of functional modules for tasks such as characterization, association and correlation analysis, classification, prediction, cluster analysis, outlier analysis, and evolution analysis. 10.Pattern Evaluation- The search toward interesting patterns and knowledge presentation and visualization techniques for displaying recognized patterns 11. Data Mining Applications- Financial data, Retail Industry, Telecom Industry, Biological Data etc 12. Data sources Input from : Operations Management, Information Processing and Information Systems. Output To : Knowledge Management, Strategic Management Recommended Books: References: Database Systems Concepts Henry F. Korth, S. Sudarshan Business Intelligence A Managerial Approach Efraim Turban, Ramesh Sharda, Dursun Delen, David King.

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