Professional Documents
Culture Documents
In
For first teaching from September For first AS certification in Spring For first A2 certification in Spring
Contents
Page Introduction AS Unit 1 AS Unit 2 AS Unit 3 AS Unit 4 AS Unit 5 AS Unit 6 AS Unit 14 A2 Unit 7 A2 Unit 8 A2 Unit 9 A2 Unit 10 A2 Unit 11 A2 Unit 12 A2 Unit 15 Promoting Positive Care Communication in Care Settings Health and Well-Being Child Development Adult Service Users Holistic Therapies Understanding Human Physiology Applied Research Monitoring Body Systems Providing Services Health Promotion Supporting the Family Understanding Human Behaviour Human Nutrition and Dietetics 3 4 11 15 19 24 28 32 37 42 47 51 57 62 68
Introduction
This document has been produced to provide guidance on the delivery and assessment of the coursework units at AS and A2 for GCE Applied Health and Social Care. If centres require additional help or support they should contact: Glynis Henderson (Principal Officer) Tel: 028 9026 1414 ghenderson@ccea.org.uk Nola McLarnon (Specification Support Officer) Tel: 028 9026 1200 ext 2235 nmclarnon@ccea.org.uk
setting that they use e.g. the dentist or health centre and consider how the staff apply the principles of the Care Value Base in their daily work. Other suitable activities include the drawing up of a check list e.g. You are going on work placement in a care home/nursery. Draw up a list of examples of good practice to follow to ensure you apply three of the principles of the Care Value Base while on work placement. A talk by a health or social care professional such as a nurse or social worker on how they apply the principles of the care value base would be valuable. Legislation that promotes positive care Students may find this section challenging. An initial class discussion before introducing the legislation is essential to ensure students understand the terms rights and responsibilities and service users and providers. It may be useful to explain these terms in a school context the service users are the pupils and the providers are the teachers, management etc. The pupils have the right to education in a safe healthy environment and it is the responsibility of the management and teachers to provide this. Although this explanation is basic it will help students understand these terms. The discussion can then be extended to care settings through class discussion or group work. A list of care settings e.g. health centres, care homes, crches could be drawn up and students asked to identify the service users and providers and their rights and responsibilities. When students have a clear understanding of these terms then legislation may be introduced. A teacher led discussion on the term legislation may be useful especially for students who have not studied Health and Social Care before. As students sometimes find the legislation difficult to understand it may be more beneficial for the teacher to provide a summary of each piece of legislation which is then explained and discussed in class. Only the legislation in the specification should be considered. The Human Rights Act 1998 is a very lengthy piece of legislation and it is good practice to choose three or four articles which apply to care settings e.g. Right to Life, Right to Freedom of Thought, Conscience and Religion, Prohibition of Discrimination, Right to Education, Right to Respect, Privacy and Family Life. The Children (Northern Ireland) Order 1995 focuses on the right of the child to be listened to and have their views taken in account. It also upholds the rights of the parent to be consulted and the need to keep children safe. The Mental Health (Northern Ireland) Order 1986 states the grounds for sectioning clients with mental health problems and the right of appeal. The Special Educational Needs and Disability (Northern Ireland) Order 2005 is the extension of the Disability Discrimination Act 1995 to schools, strengthening the rights of children with special needs to be educated in a mainstream school. The Disability Discrimination Act 1995 protects the rights of disabled service users and helps prevent discrimination on the grounds of access to services etc. The Protection of Children and Vulnerable Adults (Northern Ireland) Order 2005 aims to improve existing safeguards for children and vulnerable adults by preventing unsuitable people working with them. Information on the legislation is available from various sources. The Equality Commission (www.equalityni.org) provides clear guidance on much of the legislation and will provide advice to teachers and give talks to students if requested. The schools Special Needs Co-ordinator can provide advice on SENDO. The designated teacher or a social worker can advise on The Children (NI) Order. The teacher who organises work experience may provide advice on The Protection of Children and Vulnerable Adults (NI) Order. The website www.diycommittee.org is also a sound source of information. Health and Social Care textbooks also provide information on legislation. While these texts focus on English legislation there is enough similarity to provide guidance.
Having explained and discussed the various pieces of legislation students now need to apply the legislation to care settings. What are the implications of the legislation for service users and providers? What rights does the legislation give the service users and what responsibilities does it place on the service providers? A useful approach could be group work. Each group could be given a different care setting to discuss and be provided with a table to complete. Example Care Home A is a residential setting for elderly clients. Analyse how the Human Rights Act 1998 relates to the rights and responsibilities of the service users and providers of this care home. The table may have two different headings service users have the right to; and service providers have the responsibility to; - e.g. Article 2: Right to Life. Service users have the right to receive good quality care and treatment provided in a safe environment by trained staff Service providers have the responsibility to ensure health and safety policies are in place and that staff are properly trained Students need to be aware that not all legislation applies to all care settings e.g. The Mental Health (NI) Order 1986 only applies to settings where service users are likely to be sectioned and it is The Special Educational Needs and Disability (NI) Order 2005 and not the Disability Discrimination Act 1995 that applies to schools. It is essential that students have a sound understanding of this section. Health and Safety This section also requires considerable teacher input to ensure students understand the key features and implications of the Health and Safety at Work Act 1974, [including Control of Substances Hazardous to Health (COSHH) and Reporting of Injury, Disease and Dangerous Occurrences Regulations 1995 (RIDDOR)] in relation to a safe working environment for carers and service users in their chosen setting. This legislation is of particular importance in care settings where clients may be young, vulnerable and unable to maintain their own health and safety. Applied AS Health and Social Care published by Folens provides current, concise and applied information on the above legislation. Valuable information is also available on www.hseni.gov.uk . It is not necessary to explain in detail all the regulations which stem from this piece of legislation. Students need to understand that the Health and Safety at Work Act 1974 sets requirements for both employers and employees. Employers must ensure the health and safety of their employees and provide and maintain equipment and work systems which are safe. This aspect could then be discussed in relation to care settings e.g. the manager of the care home must ensure that equipment is checked for safety and serviced on a regular basis and staff are given training and information on how to operate the equipment to ensure their own safety. Employees must co-operate with their employers e.g. the staff in a nursery should attend training provided and follow policies and procedures given by their employer. The implications of this regulation can also be discussed in relation to the school e.g. overhead projectors, fire extinguishers and other equipment are checked annually students will be able to see the date/record of check on the appliance. As with previous pieces of legislation, it will be necessary to outline and explain the requirements of the Control of Substances Hazardous to Health
(COSHH) the keeping of an up to date COSHH file listing the details of all hazardous substances stored on the premises and COSHH assessments. The school caretaker/cleaning supervisor and technical support staff in science and technology departments may also provide valuable information on this aspect. A class discussion could then focus on the application of COSHH in care settings e.g. identification of hazardous substances, how they are stored and labelled etc. The final piece of legislation is the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). Again students need to be aware of the implications of these regulations for care settings the reporting by employees of deaths, major injuries/accidents, diseases, dangerous occurrences and the recording of such occurrences. This could also be applied to the school the completion of an accident form when a pupil is injured or the reporting of an outbreak of mumps within the school. A class discussion on the application of the regulations within care settings can further enhance understanding e.g. an elderly client in a care home falls and fractures her hip/a child becomes ill after drinking cleaning fluid in a nursery or a cleaner develops dermatitis after wearing latex gloves required when using cleaning materials. A visit to a care setting may be beneficial to gain first hand information and observe the legislation in practice. The visit should be well planned. The manager of the care setting should be aware that students are focusing on the application of the legislation in the setting and students should already be aware of the content of the legislation and be prepared for the visit e.g. a questionnaire. Students could also survey their own school setting and take note of the good and bad practice in the application of the health and safety legislation. The students are required to evaluate the importance of health and safety legislation in providing the positive care of service users. They need to understand that discussion involves evaluative reflection. Policies The final section of this unit requires students to understand the strengths and limitations of policies and procedures within care settings used to implement codes of practice and various laws and regulations. By following these policies and procedures staff help promote positive care within the setting. Students also need to be aware that certain professionals such as nurses and social care workers also have codes of practice which include guidelines for these workers to follow in their day to day care of service users. These are often included in the policies of care settings and help promote positive care. It is not necessary to discuss Codes of Practice in detail the main focus should be on policies within care settings. Students need to be aware of several aspects regarding policies what they are, their purpose, how they are monitored within care settings and their importance in promoting positive care, so they can evaluate their effectiveness. A useful introduction to this section is to issue each student with a copy of a school policy e.g. The Emergency Evacuation Procedure Policy which can then be discussed. A class discussion could then be used to evaluate the effectiveness of this policy in promoting the positive care of the students in the school. When students have a clear understanding of the importance of policies in promoting positive care within the school environment they could then consider three policies in the chosen care setting. There are many policies within care settings confidentiality, health and safety, anti bullying, complaints, moving and handling etc. Model policies are available on the internet and some care settings may be willing to provide examples of their policies which could be used for class discussion if this is the case then confidentiality should be maintained by removing names from the policy. To conclude, when delivering this section it is imperative to concentrate on the evaluation of the effectiveness of three policies in promoting positive care in the chosen setting.
Impact of poor practice Students need to understand that, despite the care value base and legislation and policies promoting positive care, poor practice persists across the sector. They may be introduced to some examples of poor practice using newspaper reports, disciplinary outcomes on the Northern Ireland Social Care Council or Nursing and Midwifery Council websites, or television programmes e.g. Panorama. They should also be encouraged to research examples of their own which should be UK based. Students also need to examine the impact/potential impact of poor practice on the well being of service users. They can also consider the impact on families, carers and service providers and the wider community. Case studies and group work may be used to explore these themes. Information on the effects of poor practice is available in all Health and Social Care textbooks. Mark schemes for AS Unit 3 (Health and Well Being) AS Unit 5 (Adult Service Users) and A2 Unit 9 (Providing Services) which are available from CCEA provide valuable information. Assessment Guidance It is good practice to introduce the assignment (assessment evidence). The workload is more manageable for candidates and teachers if it is completed statement by statement and marked as such. A reasonable amount of time should be allocated for the completion of each statement. Candidates are required to produce a report on a health, social care or early years setting. Confidentiality must be maintained the name of the setting or staff must not be given. Candidates may refer to Playgroup A or Care Home X etc. Candidates should identify and describe briefly the care setting in the introduction. Statement A (suggested length approx 400 words per principle) The statement requires candidates to explain how three of the five principles of the care value base may be applied by care workers in the chosen care setting. Candidates should be encouraged to discuss in detail three or four ways the staff in the setting apply each of the principles chosen and how this impacts positively on service users. The focus of the statement is on the application of the three values by the staff e.g. the staff in Playgroup A maintain confidential information in several ways. Only senior members of staff know the password to enable them to access the personal information of the children. In Care Home X staff always ensure they know the identity of the caller before passing on information. All care plans are stored in a locked cabinet in the managers office etc. Candidates should be encouraged to complete each of the principles in similar detail and to discuss the impact on service users e.g. service users develop trust in the staff, they feel respected. Candidates do not need to explain the principles nor their background the focus of the statement is their application by the care workers and the impact on the service users. The total marks available for this statement are fifteen therefore each of the three principles may be marked out of five and the total recorded on the Candidate Record Sheet. Again annotation can assist accuracy of marking.
Statement B (suggested length approx 500 words per law) Candidates should focus on the command word when completing this statement they are required to describe how legislation impacts upon the chosen care setting. Candidates must describe how two pieces of relevant legislation from the specification which impact on the setting e.g. if a candidate has chosen a nursery they may consider The Children (Northern Ireland) Order 1995 and The Protection of Children and Vulnerable Adults (Northern Ireland) Order 2005. Candidates should not include irrelevant detail such as the history of the legislation - they should focus on the aspects relevant to chosen care setting. The total marks available for this statement is twenty so accuracy may be enhanced by allocating ten marks to each of the two pieces of legislation. Candidates should not be awarded mark band four unless an in depth description has been independently produced. Statement C (suggested length approx 1500 words) Candidates are required to discuss how The Health and Safety at Work Act 1974, COSHH and RIDDOR are applied in the chosen care setting. Candidates should not discuss the background of the legislation nor the contents the focus is on how the legislation is applied in the chosen care setting. Examples of application may include under COSHH the manager of Care Home X carries out assessments to identify products that may be hazardous to health. In the home these products may be drugs, soiled linen cleaning substances etc. RIDDOR requires employers to keep records of reportable injuries, diseases and dangerous occurrences for three years from the date of the incident. The manager of Playgroup B has an accident report book where all such incidences are recorded. The accident reports are detailed including information such as the date, brief description of circumstances etc. Candidates awarded mark band four must independently produce a detailed discussion of the application of health and safety legislation in the chosen care setting. Annotation can ensure accuracy of marking e.g. app where legislation is clearly applied.
Statement D (suggested length approx 1200 words) Candidates should focus on the command word when completing this statement they are required to evaluate the effectiveness of three policies in promoting positive care in their chosen care setting. The evaluation should be succinct. Candidates need to consider how the three policies can promote positive care. Possible responses may read this policy/these policies help reduce confusion among staff about expected behaviours e.g. the Confidentiality Policy informs staff how to keep personal information about clients secure. This helps promote trust between the service user and carer and encourages the service user to be honest etc. Candidates also need to consider the possible drawbacks of the policies. Some points to consider may be are the policies accessible to staff/are they user friendly/have staff been allocated time during induction to study the policies/are the policies updated/are service users aware of the policies etc? Annotation of the work can help ensure accurate marking. Candidates are not required to explain the implementation of policies in the setting. Statement E E (i) (suggested length approximately 250 words each example) In this statement each candidate is required to research two examples of poor practice in the health, social care and early year sectors. All examples should be UK based. The N.I Social Care Councils website and the Nursing and Midwifery Councils website are good sources of information, as disciplinary hearing procedures are published by these organisations. Both local and national newspapers will also have suitable examples and television programmes can also be a valuable source. Work in excess of 10% of the word limit for each statement cannot access mark band 4. Candidates are expected to succinctly summarise each of the examples chosen in their own words, highlighting the poor practice. E (ii) (suggested length approximately 500 words each example) For each example candidates must discuss the impact/potential impact of the poor practice identified. The impact of poor practice could be short and/or long term. It may also affect other service users than those identified in the case studies chosen. For example, in a case where an elderly service user has been neglected in a care home, it is probable that other service users have also been affected e.g. worried or distressed. This may be considered in the discussion. The impact on families, carers and service providers and the wider community may also be considered, if appropriate. Conclusion It is good practice to annotate work. At the end of each statement include a brief comment justifying the mark band awarded. Work awarded mark band four should be succinct and independently produced. A bibliography is essential.
10
An initial introduction to the terms and language used to describe communication techniques using AS Health and Social Care texts (Folens, Hodder, Heinman Collins, or Communicating in Health and Social Care by Hilary Thompson) can be completed. Other delivery strategies may include group work where students could role play to experience a range of communication situations. Another successful strategy is to watch a variety of televised interviews to identify verbal skills, handling different points of view, voice levels and speed as well as non verbal messages such as eye contact, shrugging, posture and contact. The signing used to help interpret the news gives an insight into the speed and precision needed to attempt this technique.
11
The purpose of each method should be identified. This could include: to explain procedures to exchange information to promote relationships and offer support to get to know service users and their needs to promote interaction between group members to negotiate and liaise with service users, their family members, colleagues and other professionals For example, the purpose of using a letter in a school setting was to exchange information. Parents were made aware of the date, time and transport arrangements for the trip. The cost was also included and the parents were advised to send packed lunches with their children. Factors Affecting the Effectiveness of Communication Factors that can have a positive effect: Environmental Factors e.g. ambient temperature, low noise levels, seating arrangements, dress codes. Emotional Factors e.g. confidence building through assurance of confidentiality and respect, empathy and understanding, valuing another point of view, active listening, etc. Social Factors e.g. showing respect for culture, ethnicity, age, ability, beliefs and using appropriate language. Skills e.g. the importance of tone, pace, pause, prompts, silence, posing questions, waiting for responses, active listening, empathy, assertiveness and reflection, eye contact, gestures, personal space, facial expressions.
In any health and social care or early years setting there will be examples of communication difficulties experienced. The aim of this section is to identify these in the chosen setting. These could include: Disability - hearing, visual, learning or dysphasia as a result of brain injury or stroke. Illness or pain Physical environment e.g. noise, temperature, poorly planned facilities Speech impairment Mental health problems Culture or ethnicity Attitudes prejudice or discrimination Perceived status
Suggested strategies for overcoming communication difficulties may include any of the following: Using special equipment e.g. hearing aids, large print written material, Braille or sign language; Services of a speech therapist, interpreter or advocate; Provision of a conducive environment; 12
Empathy, trust and assurance of confidentiality; and Consideration of and preparation for individual needs.
For example, a child in a primary school may have a visual impairment. The teacher overcame this difficulty by seating the child at the front of the room so that he could see the whiteboard more clearly. The pupil had a teaching assistant who checked the childs glasses were clean and that the child was wearing them. The teaching assistant enlarged the worksheets to enable the child to access the information and complete the activities in class. The Importance of Communication when Working in Teams In this section the focus is on working in teams. To complete it students are asked to study an identified team or teams in their chosen setting. Teams will vary from setting to setting but they will typically include management, professionals, care workers, classroom assistants, catering and clerical staff, cleaning staff etc. The teams communication techniques will be examined to highlight the way in which the team functions. This will involve how a team/teams communicates to carry out tasks to meet the needs of the service users. Formal meetings, exchange of information at handover of shifts, induction, in service training, and company policies could be used as examples. More informal examples could also be cited e.g. notice boards giving information on staff rotas and forthcoming events, telephone protocol, use of email to update staff etc, all of which can have a positive or negative effect on team dynamics and feelings of inclusion or exclusion which directly contributes to how the team contributes to meeting service users needs. The importance of communication to address all aspects of physical care will cover the physical environment, recreational provision for exercise, looking after the body like choosing menus, feeding, washing, dressing etc, and can be applied from the very young to elderly service users. The involvement of relatives will be important here so ways of communicating with them to improve care can be included. Communication within the team is also important to provide intellectual stimulation; this may involve staff in a range of diverse activities to meet service users needs. Emotional needs are constantly met by care staff employing a variety of communication techniques from verbal reassurance to non verbal methods like smiling, touching etc. Social needs can be met by a range of interactions generated by a good team. The application of observations and experiences during a visit or work placement is very important to this section. Statement A (suggested length 1200 words) Candidates work is enhanced by providing a short introduction to the care setting used. The setting should remain confidential but some insight can be gained by describing the size of the facility, the number of service users who avail of the service, the number and nature of the staff etc. A (i) Requires candidates to describe examples of two different types of communication used in their chosen setting. (700 words) A (ii) Using the identified examples explain their purpose e.g. to give information, support etc. (500 words)
13
Statement B (suggested length 1500 words) B (i) Using examples from the setting describe the positive factors affecting communication. (900 words) B (ii) Explain how difficulties in communication can be overcome. (600 words) It is important to focus only on those factors observed in the setting. B (i) and (ii) should be written separately as per assessment criteria. Statement C (suggested length 1000 words) Candidates should analyse how effective communication in a team/teams contributes to meeting service users needs within the setting. It is important here to link the effectiveness of the communication observed to the quality of care delivered to service users in the chosen setting. A range of methods of communication within a team/teams should be considered. In each case the way in which this communication meets service users needs should be discussed. Using PIES can help consider needs in full. Statement D (i) This is a crucial element within the unit. Both interactions should be well planned e.g. date, time location, those present, layout of room, model questions etc., chance encounters are not acceptable. One interaction must be undertaken in the setting. Interactions tend to be more successful where a planned task has been carried out e.g. show and tell with a primary school child (under 8). A well managed role play can be used for one of the interactions. Equal attention should be given to each interaction and they should demonstrate the different techniques employed when interacting one to one and in a group e.g. eye contact, tone of voice, pace, taking turns etc. In group interactions there should be at least 3 people involved, candidates should plan interactions where all participants have the opportunity to contribute rather than a talk or lecture where there is little need to respond. Work in excess of 10% of the word limit for each statement cannot access mark band 4. Candidates must include clear records for both interactions. Records may include a transcript, witness statements, self, peer and observer assessments and questionnaires. D (ii) (1000 words) The evaluation should be detailed and critical to access the higher mark bands. All aspects of each interaction should be examined. The planning process should be compared with the actual event. Candidates should be able to recognise their strengths and weaknesses in relation to communication skills, this could be supported with self and peer evaluation. Improvements should be suggested to complete the evaluation process. (d) (i) and (ii) should be written separately as per assessment criteria. Note: Tables, questionnaires, graphs and charts are not included in the word count.
14
15
include the three factors listed here- geographical location, pollution and occupational hazards. Students need to consider how each factor in turn can affect all three aspects of health and well being- physical, social and psychological. As there are a range of factors to consider, candidates may benefit from individual or small group research and from sharing the notes they produce. There are many sources, both health and social care texts and internet resources, which can provide evidence of the influence of a range of factors. Good examples include reports by the World Health Organization, the Department of Health or the DHSSPSNI or the Public Health Agency. Students are encouraged to use such resources to explore the evidence for links between the factors listed and the three aspects of health- physical, social and psychological. They may also come up with points from their own knowledge and experience, but they do not need to learn details of research or statistical evidence. Health Promotion Students will be familiar with a range of health promotion campaigns or activities from the media and from their educational experience. When introducing the five health promotion approaches it may be useful to provide candidates with a hand-out explaining what is meant by each approach and ask them to relate these to examples of campaigns or activities they are aware of or that they research on the Public Health Agencys website. Students are also expected to be able to evaluate the different approaches by discussing at least three advantages and three limitations of each approach. It should be noted that the evaluative points must be specific to each particular approach to health promotion, rather than more generally applicable to any health promotion campaign or activity e.g. a weakness of any health promotion campaign or activity is that people may ignore it, whilst a weakness specific to the educational approach is that people may ignore it because they are switched off by the detailed explanation and statistical research evidence that the educational approach is likely to include. Ewles and Simnetts text is a useful teacher resource for the different approaches to health promotion. Having examined the different approaches students should go on to research in some detail a health promotion campaign or activity focused on a current health issue relevant to Northern Ireland. They should become familiar with the various ways it delivers health promotion messages to the public e.g. through statistics, posters, leaflets, television, radio, group activities etc. Perhaps the easiest way to do this is through the website of the Public Health Agency (http://www.publichealth.hscni.net) which provides information on health promotion campaigns and links to campaign specific websites where a whole range of health promotion materials can be viewed. This has replaced the Health Promotion Agencys site (www.healthpromotionagency.org.uk) which is no longer updated but is still active and so continues to be an excellent source of health promotion material. Another excellent resource is inviting a health promotion professional as a visiting speaker or a teacher who has coordinated a health promotion activity in school e.g. a healthy eating week as this may also contribute to the students understanding of how health promotion works. Students should be familiar with the campaign details including the objectives of the campaign studied- they are expected to be able to identify three objectives. Road safety campaigns should not be used. The last part of this section of the course requires students to focus on the ways that individuals can take responsibility for their own health and well-being through their own actions and behaviour. First they should explore positive lifestyle choices such as healthy diet and exercise. They should also look at accessing health and social care services e.g. taking advantage of services such as smoking cessation clinics. Finally they should become familiar with the concept of self-advocacy where individuals are proactive in speaking up for themselves with regard to their own health and well-being e.g. by requesting a referral to a specialist or by asking for a second opinion.
16
Organizations responsible for health promotion and disease prevention Students should explore the work of the organizations listed to develop an understanding of how each contributes to the health and well being of the population or of individuals. Students should understand how the different organizations fit into the different sectors- statutory, voluntary and private- and that the World Health Organisation (WHO) does not fit into any of these categories. The websites of the organisations are a good starting point as there will be a section on role or function or about us which highlights what the organization does. Students will need to spend time reading the information and putting it into points which they can learn for examination purposes. They also need to be careful to pick out points which highlight the specific role of the organization they are examining rather than more general phrases which might apply to a number of organizations e.g. works to improve the health of the population could describe the work of any of these organizations, whilst records the spread of disease on a global basis e.g. the SARS virus makes it clear that this is the work of WHO (www.who.int/en). Students are advised to explore the roles of three or four voluntary organizations that contribute to health promotion and disease prevention to give them a feel for the range of functions performed by the voluntary sector. Examination candidates are not required to answer questions on what any particular voluntary organization actually does, but may be asked to give an example or to consider how a voluntary organization might contribute to the well being of a client in a scenario. With regard to commercial and private organizations, candidates should explore the role of at least two organizations with different roles in health promotion and disease prevention e.g. a retailer such as Boots (www.boots.com) and a drugs company such as Glaxo Smith Kline (www.gsk.com) or a private clinic such as Framar Health (www.framarhealth.com). Discrimination and anti-discriminatory practice Students need to understand what is meant by the terms prejudice and discrimination and be able to give examples in health, social care and early years settings. Examples of both discriminatory practice and anti-discriminatory practice in health and social care settings should be used to explore the impact on the health and well being of service users. This is best done through short case studies and there are good examples in health and social care texts. Students also need to understand how anti-discriminatory practice can be promoted in health, social care and early years settings. They may benefit from class discussions about what they have observed during their work placements. Examples might include staff training in anti-discriminatory practice and having policies such as a complaints policy and a whistle blowing policy, making sure staff and service users know about charters of rights, having forums for discussion for staff, supervising inexperienced staff to help them apply anti- discriminatory practice in their day to day interactions with service users, promoting the care value base, dealing robustly with complaints, using disciplinary procedures to deal with staff who engage in discriminatory practice where necessary, managers setting a good example in their own practice, directly challenging staff and patients when incidents occur and making sure resources reflect a range of cultures e.g. reading materials and recognising and celebrating religious festivals from a variety of religions. Assessment Guidance The external examination will require candidates to demonstrate a range of knowledge and skills related to the health and well being of individuals and service users. The examination will require candidates, at a basic level, to describe various concepts and issues related to the health and well being of individuals and service users. In some sections of the examination candidates will be expected to demonstrate the ability to analyse concepts and issues in order to justify awarding of higher grades, for example they may be required to analyse the social effects of an individuals ill-
17
health on his family. Questions which challenge candidates to demonstrate skills of evaluation will allow for the awarding of higher marks e.g. candidates may be asked to evaluate one of the approaches to health promotion. Resources Students should have access to a range of sources pitched at AS/National Diploma level. Examples are listed below. Texts Ewles, L. and Simnett, I. (2003) Promoting Health A Practical Guide, Bailliere Tindall Moore, S. (2002) Social Welfare Alive! 3rd edition Cheltenham, Stanley Thornes Miller, Janet, (2004) Social Care Practice, Hodder & Stoughton Moonie, N. (2005) Health & Social Care, Heinemann Smithson, R. (2006) Health & Social Care, Philip Allan Stretch, B. (ed) (2006) GCE AS Level Health and Social Care, Heinemann Richards, J. (2003) Complete A-Z Health and Social Care Handbook, Hodder and Stoughton Tossell, D. & Webb, R. (1994) Inside the Caring Services, Arnold Hodder Walsh, M., Chaloner, R., Stephens,P., (2005) Health and Social Care, Collins
Websites www.actioncancer.org www.boots.com www.dhsspsni.gov.uk (Department of Health and Social Services and Public safety for Northern Ireland- publications of particular interest are A Healthier Future, A Twenty Year Vision for Health and Well being (2004) and Investing for Health (2002)) www.doh.gov.uk (Department of Health) www.framarhealth.com www.gsk.com(Glaxo Smith Kline) www.helptheaged.org.uk www.mariecurie.org.uk www.mencap.org.uk www.nhs.uk (National Health Service) www.nisra.gov.uk Northern Ireland Statistics and Research Agency www.publichealth.hscni.net www.praxis.org.uk www.who.int/en (World Health Organization) Broadsheet and online newspapers can be used to highlight factors affecting health and wellbeing and examples of discriminatory practice
18
19
A range of factors will have an effect on the development of a child these may include any of the following: Opportunities for play - this may be location a rural area, proximity to amenities and friends, provision of toys or equipment, support of family etc. Disease/illness - this may affect physical development in a variety of ways depending on the specific condition, social development by restricting the network of friends available or the opportunities for interaction at youth organisations, clubs or societies, intellectual development by interrupting education, or emotional development by imposing periods of separation in hospital and having a direct effect on self esteem. Diet and nutrition is an important topic including healthy eating, early eating habits, school meals, junk food and obesity, which can impact on physical growth and development as well as other factors such as ability to concentrate and social and emotional health and well being. Education - the availability of early and formal education as well as parental input, accessing books, libraries and computers etc. could be investigated here. Housing - the effect of housing on all areas of development can be explored e.g. environmental factors like heating, ventilation, pollution and all health and safety aspects. Culture could focus on diet, dress, religious practices, language, traditions, sport. Relationships this may include relationships between children and between children and adults both within and outside their families.
Theories Relating to Development This area of the unit requires teacher led input before students attempt to relate one theory to their individual child. It is important to introduce a number of perspectives using human growth and development and psychology textbooks. It is important to focus on the theory and its application to development of the chosen child rather than a biography of the theorist. The theories to be studied focus on different areas of development and include: Chomsky in relation to language development. Piagets cognitive perspective linked to the development of childrens thought processes. Vygotskys social constructivism also from the cognitive perspective. Skinners theory of operant conditioning from the behaviourist perspective. Banduras social learning theory focussing on learning from role models. Eriksons psychosocial stage theory of how early experiences impact on emotional and personality development through the lifespan. Bowlbys theory of attachment, also in the psychoanalytical tradition.
20
Research Methods There are a variety of methods of gathering information regarding a childs development Observation is one form of primary source. Observations can be carried out in the following ways: Check Lists - these are prepared by the observer taking into account skills that are expected and the way in which they are carried out e.g. can colour a picture, always staying within lines, using appropriate colours, levels of concentration etc. Written Records - these are in the form of a narrative relating what happened during a specific activity. Time Sampling - in this case time sampling can realistically happen only over short time frames when the student observes a task over a period of minutes and records results e.g. a game where preparation, actual activity, interaction with others and result could be observed. A maximum of one hour is suggested with evenly spaced intervals. Event sampling is usually a series of short observations to confirm a childs behaviour patterns over a period of days or weeks e.g. leaving carers.
The other primary source used will be a questionnaire or interview. Questions need to be carefully constructed to elicit the required information and so should cover the PIES development of the child, the four factors affecting development and questions relevant to the chosen theory. Other useful sources of information may include current measurements of height and weight. It is important to spend adequate time on preparation of primary research materials, validity and reliability of the different methods employed. As evaluation of methodology is required, students will benefit from making notes on the strengths and weaknesses of each method used e.g. at the end of each observation. The Case Study It is good practice to include a short succinct introduction of about half a page which would provide a profile of the child being studied. Although confidentiality should be a primary consideration it is helpful to know the childs age, position in the family, siblings, significant other extended family members, location, be it rural or urban, health status etc. It is advisable to choose a child known to the observer or spend some time getting to know the child before carrying out this task. Statement A This statement focuses on the research tools produced to access the information required to complete the assignment. The production of three observations using different techniques and demonstrating clear planning for each activity, e.g. Check list carried out by the student during a planned visit. A narrative piece describing a planned activity.
21
Time sampling (this should be restricted to short periods of time e.g. 15, 20 or 30 minutes to a maximum of 1 hour depending on the childs age and concentration levels). Event sampling e.g. a series of short observations to confirm a childs behaviour patterns over a period of time.
To design, test and carry out a questionnaire or interview with a parent. It should address the following criteria in detail as the information obtained is crucial to the completion of tasks required in later statements. Candidates should endeavour to identify the approximate age at which each milestone was achieved. PIES development at current age compared to developmental norms. Four factors which affect development. The application of one theory to the childs development this may necessitate including questions about the childs earlier development.
The completed research tools should be included in this statement. Statement B (i) Candidates are to use the information they have gathered to describe all areas of PIES development at the childs current age. This can be clearly presented in a table. Statement B (ii) (suggested length 1200 words) Candidates are asked to compare the child in their study with developmental norms for children of a comparable age. To access the higher mark bands an in depth comparison is required which should draw conclusions about the childs overall current development. It is important here to recognise ethical considerations associated with research and to remain objective avoiding judgmental statements. This statement should not be tabulated. Statement C (suggested length 1600 words) This statement requires students to choose four factors which contribute to development from the specification and apply them to the studied child. The skill required here is in choosing appropriate factors relevant to the chosen child, supplying the evidence of their impact on the chosen child. Detailed work is expected to access the top mark bands. Statement D (suggested length 1200 words) Candidates are required to select one relevant psychological theory of development and apply it to the child studied. The perspective of the theory chosen should be identified and explored. Evidence from the research tools used in statement A should be employed to complete this task by applying the theory to the child. The higher mark bands can only be accessed by producing evidence of analysis of the ways in which the theory chosen can be applied to the development of the child. Within a centre is would be expected that a range of theories should be investigated by the candidates as evidence of independence and application to the child studied. Statement E (suggested word length 1000 words)
22
Evaluation is the focus of this statement. Candidates are asked to evaluate their research methods used at statement A. A critical summary of the strengths and weaknesses of their research tools with supporting evidence is required as well as realistic suggestions for improvements. Candidates should be encouraged to identify mistakes as these do not detract from the work but demonstrate understanding and maturity. Note: Tables, questionnaires, graphs and charts are not included in the word count. Work in excess of 10% of the words limit for any statement cannot access mark band 4.
23
24
The Law Centre (NI) web site provides an introduction to the main legislation responsible for the provision of community care in Northern Ireland. The following extract taken from the site provides a basic over view: 1.1 Health and Personal Social Services (NI) 1972
The Health and Personal Social Services (NI) Order 1972 (HPSS72) as amended by the Health and Personal Social Services (NI) Order 1991 (HPSS91), the Health and Personal Social services (NI) Order 1994 (HPSS94) and the Health and Social Care (Reform) Act (NI) 2009 (HSCR09) are the key pieces of legislation governing the provision of health and social services care in Northern Ireland. The order imposes a number of duties including: Article 7 (1), a duty to make arrangements, to such an extent as the DHSSPS considers necessary, for the prevention of illness and the care and after-care of a person suffering from illness; Article 15 (1), a duty to make available advice, guidance and assistance, to such extent as the DHSSPS considers necessary, and to make such arrangements and provide or secure the provision of such facilities as it considers suitable and adequate in order for it to discharge its duty under Section 2(1)(b) of the HSCR09; Article 15 (4), a power to recover such charges (if any) as the DHSSPS considers appropriate, in respect of any assistance, help or facilities provided under Article 15; Article 56, a duty on the Regional Board to make arrangements for the provision of personal medical services. The Health and Social Care (Reform) Act (NI) 2009
1.2
The Act came into operation in April 2009. It restructured the provision of health and social care (see below) and amended the HPSS72 Order. Section 2 sets out the overriding duty of the DHSSPS in relation to the Health and Social Care system in broadly the same way as Article 4 of the 1972 Order (now repealed). However, it goes further in detailing a number of specific areas where a statutory duty is being placed on the DHSSPS. As a consequence, article 4 of the 1972 Order was repealed.
Under Section 2, the DHSSPS has a duty to provide an integrated system of health and social care designed to improve the physical and mental health and social well being of people in Northern Ireland. Among other things, the DHSSPS also has a duty to develop policies to reduce health inequalities between the people in Northern Ireland. Section 3 sets out the DHSSPS general power and sets out that it may provide or secure the provision of such health and social care as it considers appropriate to the discharge of its duty. Section 21 places a duty on each Health and Social Care Trust (HSCT) to exercise its functions to improve the health and social well being of and reduce health inequalities between those for whom it provides or may provide health and social care.
25
http://www.lawcentreni.org/EoR/community-care/introduction-to-communitycare.html#1.THE LEGAL FRAMEWORK Teachers will also need to go to the main legislative web site to help students to research these pieces of legislation and become familiar with their impact on care provision in the community Health and Personal Social Services (Northern Ireland) Order 1972 http://www.legislation.gov.uk/nisi/1972/1265 Health and Social care (Reform) Act (Northern Ireland) 2009 http://www.legislation.gov.uk/nia/2009/1 Information on the Carers and Direct Payments Act (Northern Ireland) 2002 is also available on the aforementioned website and a number of voluntary organisations have also produced user friendly guides to this piece of legislation for their service users. All health and social care settings have a range of policies that staff must abide by in providing care for adult service users. This is an area where students can complete work in small study groups to increase independent learning, with each group taking one policy and examining how the policy impacts on the standard of care for adult service users. Students need to have an in depth knowledge of the five aspects of the care value base and be able to explain how each aspect helps to promote high standards of care for adult service users. All nurses and social care workers are required to adhere to the standards set out in their codes of conduct. The nursing and social care codes can be accessed from the websites:www.nsicc.info and www.nmc-uk.org. Students should understand how the standards within the code guide and inform practice when working with adult service users. Students need to understand the four different sectors within the mixed economy of care statutory, private, voluntary and informal. They should be able to investigate the range of services provided by each of the four sectors through internet research, perhaps with a focus on their local area. They should be able to understand funding arrangements for each of the sectors, information which is readily available in text books and on the internet. Students also need to understand the strengths and weaknesses of each of the four sectors of the mixed economy of care, they also need to understand the concept of community care and its strength and weaknesses. Case studies may be useful for this and media resources. The role of informal carers in providing care to all adult service users is an essential component of effective care. Students often have their own or family experience which they can draw on to help understand the vital role of informal carers, in enabling many adult service users to be cared for within their own homes. Media resources are particularly useful for this topic. Assessment Guidance The external examination will require candidates to demonstrate a range of knowledge and skills related to specific adult service users. The examination will require candidates, at a basic level, to describe a range of concepts related to adult service users. Candidates will be expected to apply the knowledge which they have learned to brief case studies which will allow them to demonstrate their understanding of key issues. In some sections of the examination candidates
26
will be expected to demonstrate the ability to analyse concepts and issues in order to justify awarding of higher grades, for example candidates may be required to analyse the contribution of informal carers or to evaluate the contribution of the sectors within the mixed economy of care in providing services for adult service users. Questions which challenge the candidate to demonstrate skills of evaluation will allow for the awarding of higher marks. Resources Students should have access to a range of sources pitched at AS/A2 level. A range of resources is listed below but it is not exhaustive. Both broad sheet and online newspapers provide valuable and can be used with students to highlight relevant health and social care issues; these can be both local and national newspapers Moore, S. (2002) Social Welfare Alive! 3rd edition Cheltenham Stanley Thornes Richards, J. (1999) Caring for People: A lifespan Approach Cheltenham Stanley Thornes Walsh, Mark et al (2000) Social Policy and Welfare Cheltenham Stanley Thornes Miller, Janet, (2004) Social Care Practice Hodder & Stoughton Moonie, N. (2005) Health & Social Care Heinemann Jones, L. J. (1994) the Social Context of Health and Healthwork Basingstoke Palgrave Tossell, D. & Webb, R. (1994) Inside the Caring Services Arnold Hodder Headline Group Useful Websites www.doh.gov.uk www.northernireland.gov.uk www.open.gov.uk/doh/dhhome.htm www.nhsdirect.nhs/main.jhtml www.niscc.info www.nmc-uk.org www.ccea.org www.dhsspsni.gov.uk www.legislation.gov.uk www.publichealth.hscni.net www.scie.org.uk
27
28
Trends and Opinions Students are also required to investigate current trends and opinions. A useful starting point when considering trends is a discussion on the practices offering holistic therapies in their local area. Secondary sources should be used to evidence the trends identified e.g. the increasing use of holistic therapies in care settings care homes, maternity units and hospices. Occasionally programmes on television also feature holistic therapies. A programme on Lough Shore School in Belfast provided evidence of the trend of using holistic therapies to help in the management of children with behavioural problems. Get Well NI which was screened in Spring 2008 also focused on the use of holistic therapies in a health centre in Belfast more evidence of an emerging trend. Websites are also useful but should be UK based. When considering opinions, candidates should be encouraged to access a wide range of sources in primary research. The candidates should design their own questionnaire which should clearly be focused on opinions. Both primary and secondary research is required to access the highest mark band. Use of Holistic Therapies in Health, Social Care and Early Years Settings Students need to investigate the use of holistic therapies in a care setting. This investigation can be carried out individually or information may be obtained if a class visit is organised, or a speaker invited in. Such visits need to be arranged well in advance and it is sound practice to explain exactly what information is required by the students prior to the visit. Most hospices offer holistic therapies not only to clients but also to their families. The Regional Cancer Unit at Belfast City Hospital offer a range of therapies and most maternity units have introduced reflexology and aromatherapy. The use of holistic therapies is increasing in care homes for the elderly and units for service users with mental health problems and learning difficulties. Many schools for children with special needs are also introducing holistic therapies. The focus of this part of the unit is on the use of holistic therapies in a care setting, not a description of the therapies used in the setting. Assessment Evidence It is good practice to introduce the assignment (assessment evidence). The workload is more manageable for candidates and teachers if the assignment is completed statement by statement and marked as such. A reasonable amount of time should be allocated for the completion of each statement. Statement A (suggested length approx 2000 words - 500 words for each therapy) In this statement candidates need to describe four holistic therapies. They should focus only on providing a brief history, use, description and safety aspects of the therapy. Any other information provided on the therapies is irrelevant and should not be allocated marks. The history should be concise and it is acceptable to produce a list of the uses. The description of the treatment should be concise but detailed e.g. if considering aromatherapy the various methods of administering the therapy should be included e.g. massage, compresses, baths etc and some of the common oils and their uses should be included. A foot map should be included in a description of reflexology. The safety aspects of the therapy should be well researched as
29
many candidates fail to complete this well. Candidates should be encouraged to work independently and the entire class should not describe the same four therapies. Candidates can use a variety of presentation methods to produce their work leaflets, power points, booklets etc but it is important that the content of the work and not the ICT skills are marked. The total marks available for this statement are twenty four. It may be useful to allocate six marks to each of the four therapies. Work should be annotated and mark band four should not be awarded unless the candidate has worked independently. Encourage candidates to note their information sources and complete the bibliography as an on going process. Candidates should not cut and paste from websites, they should extract the relevant information and summarise appropriately. Statement B (1000 words) The successful completion of this statement requires candidates to choose an appropriate medical condition from the specification and describe the management using both traditional/orthodox treatments and holistic therapies. For the traditional/orthodox treatments, students should research the most appropriate medical treatments used, a maximum of three holistic therapies should be described. It may be useful to advise your students to carry out their research for statements Band C simultaneously. Candidates achieving in Mark Band 4 should research a wide range of orthodox treatments (if applicable) e.g. over the counter and prescription drugs, surgery, physiotherapy, lifestyle changes or Cognitive Behavioural Therapy. Statement C (suggested length approx 800 words) Candidates need to compare four aspects of the treatments- cost, side effects, availability and duration. For cost they should consider the cost to the service user e.g. of over the counter drugs or private prescription/operations. In terms of availability they should consider local services and rationing. With regards to duration, candidates should consider that treatments can be short-term, long-term or life long. Candidates should consider the potential side effects of the therapies and treatments selected. Statement D (suggested length approx 1200 words) Candidates are required to produce a discussion of current local and/or national trends and opinions on holistic therapies. It is good practice to address trends and opinions separately. The total marks available for the statement is twenty ten marks can be allocated for each. It is imperative that candidates use a wide range of sources to achieve a mark in bands three or four and primary sources e.g. interviews or questions must be used to achieve the top band. For example, a questionnaire could be used to research opinions of service users which should be concise and independently produced by the candidate. It is only necessary to include one blank copy in the appendix of the work and candidates are not required to produce bar charts/graphs of the results. A wide range of opinions should be sought service users, practitioners, medical professionals using for example articles in magazines, newspapers or websites as well as the primary research. Candidates may obtain substantial information from websites which should be discussed and not plagiarised and sources should not be more than five years old. All sources should be clearly referenced and included in the bibliography.
30
Statement E (suggested length approx 500 words) This statement requires candidates to describe the use of holistic therapies in a care setting. Candidates should include the following information: brief description of the health, social care or early years setting, its purpose, number of service users etc and a description of the use of holistic therapies in the setting who they are available to, where and how they are administered etc. Candidates should not discuss the orthodox treatments on offer in the care settings nor describe in detail the nature of holistic therapies themselves, rather how they are used in the particular setting. Statement F (suggested length approx 500 words) Candidates are required to analyse the benefits of the holistic therapies offered to the service users in the setting which was discussed in statement E. The focus of this statement is on the word analyse e.g. if a candidate states that aromatherapy helps a service user better, then the benefits of sleeping better should be analysed. Work in excess of 10% of the word limit for any statement cannot access mark band 4.
31