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Unit Plan Paper P4: Organisational Management and Information Systems

Paper P4 Organisational Management and Information systems


Learning Outcomes
Explain the features and operations of commonly used information technology hardware and software Evaluate, from a managerial perspective, new hardware and software and assess how new systems could benefit the organisation Explain how commonly used technologies are used in the workplace Identify opportunities for the use of IT in organisations, particularly in the implementation and running of the information system Evaluate, from a managerial perspective, new hardware and software and assess how new systems could benefit the organisation Identify opportunities for the use of IT in organisations, particularly in the implementation and running of the information system Evaluate, from a managerial perspective, new hardware and software and assess how new systems could benefit the organisation Identify opportunities for the use of IT in organisations, particularly in the implementation and running of the information system Evaluate, from a managerial perspective, new hardware and software and assess how new systems could benefit the organisation Recommend strategies to minimise the disruption caused by introducing IS technologies Explain how to supervise major IS projects and ensure their smooth implementation Evaluate how IS fits into broader management operations

Unit
1

Topics
Chapter 1 Information Systems 1.1* Introduction 1.2 Hardware components of a computer system 1.3 Software components of a computer system 1.4 Computer system configurations 1.5 Computer networking 1.6* Databases and database management systems 1.7* Office automation 1.8* Office automation technology

Class Questions
1.1

Home Work Questions

1.2

1.9 Systems theory 1.10 Systems analysis

1.11 Systems design 1.12 Design documentation

1.13 Managing systems implementation and operation 1.14* Post implementation challenges 1.15 Information systems and the organisational big picture

1.3

Chapter and Question references relate to CIMAs Official Study Systems, the only texts written and endorsed by the CIMA Faculty. Extracted from the CIMA Lecturer Resource Kit for the new 2005 CIMA syllabus. For more information on the use or adoption of CIMAs Official Study Systems, or to gain full access to the Lecturer Resource Kit, please contact Caron Horsgood. Tel: 01865 314948 c.horsgood@elsevier.com. www.cimapublishing.com Elsevier 2005. All rights reserved.

Unit Plan Paper P4: Organisational Management and Information Systems

Learning Outcomes
Explain the marketing concept Evaluate the marketing process of an organisation Apply tools within each area of the marketing mix Evaluate the marketing process of an organisation Apply tools within each area of the marketing mix Evaluate the marketing process of an organisation Apply tools within each area of the marketing mix Describe the business contexts within which marketing principles can be applied Evaluate the marketing process of an organisation Apply tools within each area of the marketing mix Evaluate the role of technology in modern marketing Produce a strategic marketing plan for the organisation Evaluate the role of incentives in staff development as well as individual and organisational performance Evaluate the role of incentives in staff development as well as individual and organisational performance Evaluate the role of incentives in staff development as well as individual and organisational performance Explain the importance of ethical behaviour in business generally and for the Chartered Management Accountant in particular

Unit
6

Topics
Chapter 2 Marketing 2.1* Introduction 2.2* Marketing as a business philosophy 2.3 The marketing mix 2.4 Product 2.5 Place 2.6 Promotion 2.7 Price 2.8 Beyond the Four Ps 2.9 Product Placement 2.10* Market positioning 2.11 Marketing and Business contexts

Class Questions

Home Work Questions


2.2a

2.2b 2.1, 2.3

2.12 Market research 2.13* Technology in modern marketing 2.14 Strategic marketing

10

11

Chapter 3 People Issues 3.1* Introduction 3.2* Motivation overview 3.3 Money as a motivator? 3.4 Content theories of motivation

12

3.5 Process theories of motivation 3.6* Reward systems 3.7* Ethics in management

3.1

3.2

Chapter and Question references relate to CIMAs Official Study Systems, the only texts written and endorsed by the CIMA Faculty. Extracted from the CIMA Lecturer Resource Kit for the new 2005 CIMA syllabus. For more information on the use or adoption of CIMAs Official Study Systems, or to gain full access to the Lecturer Resource Kit, please contact Caron Horsgood. Tel: 01865 314948 c.horsgood@elsevier.com. www.cimapublishing.com Elsevier 2005. All rights reserved.

Unit Plan Paper P4: Organisational Management and Information Systems

Learning Outcomes
Explain the role of the HRM function and its relationship to other parts of the organisation Produce and explain a human resource plan and supporting practices Identify features of a human resource plan that vary depending on organisation type and employment model Produce and explain a human resource plan and supporting practices Identify features of a human resource plan that vary depending on organisation type and employment model Evaluate organisational recruitment, selection, induction, appraisal, training and career planning activities Evaluate organisational recruitment, selection, induction, appraisal, training and career planning activities Evaluate organisational recruitment, selection, induction, appraisal, training and career planning activities Evaluate organisational recruitment, selection, induction, appraisal, training and career planning activities Identify features of a human resource plan that vary depending on organisation type and employment model Evaluate the management of operations Recommend ways to negotiate and manage relationships with suppliers Evaluate a supply network Evaluate the management of operations Recommend ways to negotiate and manage relationships with suppliers Evaluate a supply network

Unit
13

Topics
Chapter 4 Managing Human Capital 4.1* Introduction 4.2* HRM Overview 4.3 HRM as a strategy 4.4 Planning human resources

Class Questions

Home Work Questions

14

4.4 Planning human resources

15

4.5 The human resources cycle

16

4.5 The human resources cycle

4.2

17

4.6 Developing the human resource 4.7 Appraisals 4.8* Dismissals, redundancy and job insecurity 4.9* Career development 4.10 Flexible structures

4.1

18

19

Chapter 5 Operations management 5.1* Introduction 5.2 Background to operations management 5.3* Purchasing 5.4 Managing supply 5.5 Strategic issues 5.6* Managing inventory 5.7 Operations flows 5.8* Managing capacity 5.9* Manufacturing 5.10* Maintenance 5.11* Operations in services and manufacturing

5.2

20

5.1

Chapter and Question references relate to CIMAs Official Study Systems, the only texts written and endorsed by the CIMA Faculty. Extracted from the CIMA Lecturer Resource Kit for the new 2005 CIMA syllabus. For more information on the use or adoption of CIMAs Official Study Systems, or to gain full access to the Lecturer Resource Kit, please contact Caron Horsgood. Tel: 01865 314948 c.horsgood@elsevier.com. www.cimapublishing.com Elsevier 2005. All rights reserved.

Unit Plan Paper P4: Organisational Management and Information Systems

Learning Outcomes
Analyse problems associated with quality in organisations Evaluate contemporary thinking in quality management Explain the concept of quality and how the quality of products and services can be assessed, measured and improved Analyse problems associated with quality in organisations Evaluate contemporary thinking in quality management Explain the linkages between functional areas as an important aspect of quality management Construct a plan for the implementation of a quality programme Apply tools and concepts of quality management appropriately in an organisation Explain the concept of quality and how the quality of products and services can be assessed, measured and improved Explain the process of organisational development

Unit
21

Topics
5.12 Quality in organisations 5.13 Quality: Learning from Japanese models 5.14 Thinking in quality management 5.15 Quality as a concept

Class Questions

Home Work Questions

5.3

22

5.16 Quality control systems 5.17* Quality accreditation 5.18* Quality: Self-assessment 5.19 Total Quality Management

4.3 5.4

23

24

Discuss how and why resistance to change develops in organisations Evaluate various means of introducing change Evaluate change processes within an organisation Evaluate change processes within an organisation

25

5.20 The tools of quality management 5.21 Methods of performance measurement and improvement 5.22* IT, IS and innovation 5.23* Quality auditing 5.24 Performance measurement and improvement Chapter 6 Change Management 6.1* Introduction 6.2 External Change Triggers 6.3 Internal Change Triggers 6.4* Parameters for successful change 6.5* Types of change 6.6 Responses to change 6.7 Change: approaches and ideas

5.5

6.2b

26

6.8 Critical periods of organisational change 6.9* The context and style of change

6.1, 6.3

* Denotes areas that could be designated self study if the full 26 units are not available Chapter and Question references refer to CIMAs Official Study Systems, the only texts written and endorsed by the CIMA Faculty. Unit plan extracted from CIMA Lecturer Resource Kit. Kits are supplied on CDROM and contain Lecture Plans and extensive Powerpoint slides. Their use ensures that all the learning outcomes of the new syllabus are covered in tuition sessions. They provide tutors with confidence, structure and reduced preparation time in teaching the new CIMA syllabus. Use is granted free of charge for teaching purposes to colleges adopting CIMA Official Study Systems as the core reading for the module. For more information on the use or adoption of CIMAs Official Study Systems, or to gain full access to the lecturer support material, please contact Caron Horsgood. Tel: 01865 314948 c.horsgood@elsevier.com www.cimapublishing.com Chapter and Question references relate to CIMAs Official Study Systems, the only texts written and endorsed by the CIMA Faculty. Extracted from the CIMA Lecturer Resource Kit for the new 2005 CIMA syllabus. For more information on the use or adoption of CIMAs Official Study Systems, or to gain full access to the Lecturer Resource Kit, please contact Caron Horsgood. Tel: 01865 314948 c.horsgood@elsevier.com. www.cimapublishing.com Elsevier 2005. All rights reserved.

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