Team Development

Teams and Teamwork

Teams and Teamwork

What Is A Group? What Is A Team? Why People Join Groups How Groups are Structured Types of Teams Stages of Group/Team Development Characteristics of Effective Teams Creating Effective Teams Teamwork Turning Individuals into Team Players

What Is A Group?
Two or more individuals, interacting and interdependent, who have come together to achieve particular objectives.

What Is A Group?
A _____________ shares information and makes decisions, but their performance is merely the summation of each group members individual contribution.

What Is A Team?
A team is a formal group that generates positive synergy through _________________.

Comparing Work Groups with Work Teams

Work groups
Work teams

Share information Neutral Individual Random and varied

Collective performance Positive Individual and mutual Complementary

Why People Join Groups: Organizational Functions

Accomplish tasks Generate ideas and/or solutions Coordinate efforts Provide a problem-solving mechanism Implement decisions Socialize and train newcomers

Why People Join Groups: Individual Functions

Satisfy Develop, enhance, and confirm selfesteem and identity needs Share Reduce Provide a problem-solving mechanism

How Groups Are Structured

Roles Norms Status Cooperation Trust Cohesiveness

Roles
Role conflict/role ambiguity Functional roles
Task roles Maintenance roles

Task Roles
Initiator Opinion seeker/giver

Evaluator Procedural Technician Recorder

Coordinator

Maintenance Roles
Encourager
Compromiser Gatekeeper

Commentator Follower

Norms
. . . expectations about appropriate individual and group behavior commonly agreed upon by members

Status
. . . a measure of relative worth and respect conferred on an individual or the group

Cooperation
. . . efforts are systematically integrated to achieve a collective objective. The greater the integration, the greater the cooperation

Trust
. . . reciprocal faith in others intentions and behavior

Types of Trust
Emotional Reliability Overall Trust

Emotional Trust
Never intentionally misrepresent my point of view to other people Dont break confidences Responds constructively and caringly

Reliability
Carry out promises Show up for appointments Return money borrowed

Overall Trust
Fair play Desire to listen Truth

Levels of Trust
High trust
Low trust - give and take,

Trust bankruptcy -

How to Build Trust

Communication Support

Fairness
Competence

Cohesiveness
. . . close interpersonal bonds of Members who highly value their association and want to maintain it

Relationship Between Cohesiveness & Productivity

Alignment of Group and Organization Goals

Cohesiveness
High Low
________ increase in productivity

High
Low

________ increase in productivity

___________ in productivity

No significant effect on productivity

Types of Teams
Problem-solving Self-managed Cross-functional Virtual

V Collaboration Performing IV Mature teams

III Orientation II Forming I Newly formed teams

Stages of Group/Team Development

Work Teams and the Wizard of OZ

Real & Symbolic Needs Strength Though ________

Clearly Stated _________________

Successes Reinforce _________

Mutually Supportive

______________ Linked by A Common Purpose

Characteristics of Effective Teams

Clear purpose
Participation Civilized Consensus decisions

Characteristics. . . (cont.)
Open communication Clear roles and work assignments Shared External relations

Self-assessment

Creating Effective Teams Through. . .

. . . Work design

Work Design
Autonomy Skill variety Task identity Task significance

Creating Effective Teams Through. . . . . . Work design . . . Composition

Composition
Abilities of members Roles and diversity Size Preference for

Creating Effective Teams Through. . .

. . . Work design . . . Composition . . . Context

Context
Adequate resources
Climate of Performance evaluation and rewards

Creating Effective Teams Through. . .

.. .. .. .. . Work design . Composition . Context . Process

Process
Common Specific goals Team Conflict

 Its easy to get players. Gettin em to play together, thats the hard part. Casey Stengel

Teamwork is. . .
The ability to work together toward a common vision. The ability to direct individual accomplishment toward organizational objectives. The fuel that allows common people to attain uncommon results.

Teamwork fosters the maximum utilization of each members resources.

Turning Individuals into Team Players

Selection Training Rewards

T ogether E veryone A chieves More