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INFOSYS.110 BUSINESS COMPUTING: GROUP ASSIGNMENT DELIVERABLE 1 SEMESTER 02 2013 Group Number: Group Details: Member 1: Member 2: Tutorial Details Time Spent on Assignment: Enter Imagine Cup? 395 Name: Beinan Wei Yuqian Xue Tutor: Claris Chung 10 hours YES

NETID: bwei865 xyuq099 Day: Friday Time: 2pm

Word Count: 1369

3D HOUSE MODELS
1. INTRODUCTION

I love cheese, especially manchego pecorino. Emmental chalk and cheese cheesecake melted cheese cream cheese boursin halloumi edam. Cheese triangles cow brie cut the cheese roquefort caerphilly boursin swiss. Cream cheese queso cheese and biscuits halloumi port-salut when the cheese comes out everybody's happy. Jarlsberg boursin queso. Chalk and cheese the big cheese cheese and biscuits cheese and biscuits dolcelatte goat mozzarella emmental.
2. PROBLEM DEFINITION SECTION 2.1 Problem Statement

Houses are necessary goods for human. Therefore, as the population grows, the demand for houses will definitely increse(Global Property Guide, 2012). Researches show that there is a 21% rise of the quantity of houses sold from 2007 to 2011 (Meadows, 2013). That means it is getting harder and harder for people to buy a house which can satisfy them. people usually buy houses through visiting houses. However, spending lots of time on visiting open houses does not look like a good idea at all. Also, visiting open houses can only give customers a general idea about the quality and structure of the houses. However, to satisfy customers, there is a lot more information should be provided, such as the lighting conditions of the house, the neighbourhoods and so on. Hembrow (2007) suggests that customers should pay lots attention on invisible issues when they are purchasing houses. As for letting agencies, an annoying thing is paying salaries to employees who show customers open houses and not getting much feedback.

2.2 Problem Tree, Width and Depth

Inconvenience caused by visiting open houses.e.g. traffic jams

Sometimes letting agencies pay quite a lot, but there is not many feedbacks

Customers are easy to get grumpy

Agency fee is high because of some unnecessary expendicture inside letting agencies

Customers are not satisfied after purchasing the house because of some invisible issues

purchasing good houses for customers takes a lot of time

Not enough details shown in photos Invisible issues exists

Visiting open houses

2.3 Justification

Width: This problem is becoming broader because the population of NZ is keeping going up,which means that the demand of houses is increasing (Global Property Guide, 2012). Researches show that there is a 21% rise of the quantity of houses sold from 2007 to 2011 (Meadows, 2013). Therefore, more and more people will find the complicated process of purchasing houses. It wastes a lot of time of them and does not give all the information of houses they need. Depth: People are getting busier and busier recently, as a result, a waste of time will really make them annoyed (Kreider, 2012). Therefore, there should be not much time wasting in the process of purchasing houses, because the satisfaction of customers will directly influence the economy in the industry (Najk, 2011). That is to say, as long as the complicated process of purchasing houses still exists, the house industry is hard to develop a lot.
3. RECOMMENDATION SECTION 3.1.A Potential Solution 1: establishing 3D house model service company

Description: The process to get all of the information of houses is so complicated, therefore, a lot of time will be wasted. While establishing 3D house models by using 3D scanners can definitely save a lot of time for both customers and letting agencies. As long as 3D house models have been established, employees in letting agencies can save lots of time on showing customers opening houses. And customers will no longer spend a lot of time on visiting open houses which can also solve the problems brought by visting open houses, such as traffic jams, the disturbance of people who live in the houses and so on. Also, 3D house models give customers a clear view of house structure, and even some invisible issues existing in the houses. For example, lighting conditions cannot be well shown to customers as well as noise, neighbours and some other factors. Key cause(s) addressed:
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-the complicated process of getting all kinds of information of houses -only part of the house information can be provided by pictures

Pros: Cons: It takes lots of time and resources to bulid a 3D house modle service company. It may not be secure enough, privacy protect of neighbours may not be done perfectly. Customers will be charged more than what they are paying nowadays. It can simplify the process to get all of the information of houses. It hepls customers to find some invisible problems of houses. It can reduce time and labour waste of letting agencies.

3.1.B Potential Solution 2: taking professional video of house

Description: Letting agencies can provide an additional service about the house by taking professional video of the house. Sometimes, the information of buildings from picture is flat. The professional video show more details than pictures. Customer cannot clearly see the building structure and surroundings from picture. If letting agency providing this video service, customers can get information of the house quickly and comprehensively. And customers do not need to visite the house with letting agent very often, and they can find a favorable house as soon as possible. This solution can enhance the satisfaction of customers. Key cause(s) addressed: Only part of the house information can be provided by pictutes. Pros:
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Customers can get more details of the house . It can enhance the satisfaction of customers.

Cons: Letting agencies will spend more time on providing information of houses by taking the video. The cost of customers will increase. The video cannot provide invisible information, such as sunlight of the house, transportation and the environment of the neighbourhood.
3.2 Solution Selection: State The Solution Selected

We have decided that the establishment of 3D house models as stated in solution 1 to be the perfered solution because it satisfies customers better by providing more details of houses than what solution 2 does, and solution 1 also helps to save more time for customers than solution 2. Since watching videos takes quite a lot of time as well, even though it takes less time than visiting open houses. Furthermore, another important reason for us to choose solution 1 rather than solution 2 is that solution 1 is able to provide some invisible issues existing in houses, which is probably the best way to enhance the satisfaction of customers (Hembrow, 2007). Therefore, we decide to establish 3D models for houses rather than taking professional videos of houses.
4. REALISATION SECTION 4.1 Vision

To measure the whole world from detailed information and make it directly perceived through the sences.
4.2 Industry Analysis: 3D house modelling Industry

Industry: 3D house modelling Industry. 3D is a new technology and there are no similar company in the market.

Force:

High/Low:

Justification:

Buyer power:

Low

Buyer power is low as the customer do not have similar service can be chose. There are no company provides similar service in the market. (Smith and partners, 2013) Supplier power is high, because the 3D is a new technology, there are few manufacturers can produce the 3D model projector for our company.

Supplier power:

High

Threat of new entrants:

Low

Threat of new entrants is low as the 3D house modelling is a new technology and our firm has acquired the technological know-how that other firms do not have. (Christopher, 2013)

Threat of substitutes:

Low

The threat of substitutes would be low as the letting agents only can providing photo of the house and there are limited detail can be provide from picture. (New Zealand letting agent,2013)

Rivalry among existing Low competitors:

Rivalry among exisiting competitors is low because there are no company provides similar service in the market. (New Zealand letting agent, 2013)

Overall attractiveness of the industry: The overall attractiveness of the industry is high. The industry does not have fierce competition and buyer power is low. 3D house modelling

is a new technology and the first market entrant usually makes more profits than any others. To sum up, the overall attractiveness of the industry is high.

4.3 Customers and Their Needs

The range of customers who will be interested in our services is actually quite broad, almost everyone who wants to purchase a house can be our customers. Since the decision of the purchase of houses is important in peoples life, they will be willing to p ay to get more details of the houses. Generally, customers need in this industry is to buy a good house within a small amout of time. However, the problem is to make sure customers can buy houses suit them. Therefore, their need will be the collection of all sorts of information of houses so that they can compare and then choose the house which they think is the best.
4.4 The Product and Service

The products for our company will definitely be those 3D house models. Those 3D house models show almost all details of houses, and it can also indicate some invisible problems that exist inside the houses, such as the lighting conditions, neibourhoods, and so on. The service of our company is to provide all kinds of information of houses to customers and make sure the customers will no longer need to waste a lot of time on visiting open houses because 3D house models can provide similar satisfaction to customers, which will result in an increase in productivity.

4.5 Suppliers and Partners

The manufacturers of 3D projector will be our suppliers. In order to provide our service, every letting agency should set up a professional 3D projector. The manufacturer will produce 3D projectors for our company. In the future, the supplier also should provide maintain service for our customers.
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The letting agencies will be our partners. They will provide the resources of houses to us. After that, our company will make professional 3D models of houses. As long as the letting agencies have made a deal successfully with their customers by using 3D house models, we will get a fixed rate of the money they charge from customers.
4.6 Strategy: Differentiation

The strategy for our company is differentiation. In the 3D house modelling industry, we can provide our service to anyone who wants to buy a house. Therefore, our company will be avaliable to a broad market. Our company will focus on high cost, because there are only one company can provide 3D house modelling service in the market. On the other hand, purchasing a house is a very important for customers, so they will be willing to pay for our services. The overall strategy is therefore Differentiation.
4.7 Value Chain Activity: Make the product and service

The most important value chain activity for this business is make the product or service. Our companys vision is about the detailed information providing to customers, therefore, the department of making the products or services is playing the most significant role in our orgnization. Our organization uses the formation of products and services to match customers needs in order to satisfy our customers.
4.8 Business Processes
4.8.1. CUSTOMER TASKS PLANN ING PROCESS This task is so important for the organisation.

Our focus is on making the product and service, it is urgent for us to plan the service before we actually make the service so that we can make a better service which can meet customers needs. For example, we have to let customers know if the service can fit their schedules or not, so that when the schedules cannot fit customerss schedule, a new schedule can be built. CUSTOMER TASKS PLANNING PROCESS MODEL
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start

Assign task to the designer

The designer analyses what kinds of data they need

No

Assign employee based on task

Set up task schedule

Time match consumer needs?

Yes

Give a summary about task planning

End

4.8.2. HOUSE MODEL PROJECT EXECUTION PROCESS

The task is important for our

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organisation because it is directly linked to our focus which is making the product and

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service. Designers will use a specific software to built house models and as long as house models are built, a checking system will be carried out to ensure house models are accurate. As long as there is no difference between house models and houses, the house models can be delivered to customers.

HOUSE MODEL PROJECT EXECUTION PROCESS MODEL

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start

Integrate house information provided by customer

Analyse house information

Is the information enough to build models?

NO

Assign employees to collect more information of the house

Yes

The designer build the 3D house model

Comparing house models to real houses and make changes when there is a difference No

Is the 3D house model match the real house?

Yes

Send 3D house model to the letting angency

End
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4.9 Functionalities
4.9.1. CUSTOMER TASKS PLANN ING PROCESS

Assign employees own tasks. Set up building 3D models schedule.

4.9.2. HOUSE MODEL PROJECT EXECUTION PROCESS

4.10 Systems

Collect house information. Build 3D house models.

4.10.1. ASSIGNING TASKS SYSTEM

Assigning tasks system can simplify the process since the

task has been divided and assigned to each employee, therefore, this system will increase the productivity of the process. This system can also save a lot of time for both the company and customers so that more time can be spent on building house models.
4.10.2. BUILDING HOUSE MODELS TIMING SYSTEM

Building house models timing system can

satisfy customers better before starting the service. This system allows customers to consider whether they want to choose the service or not due to the timing issue. For those schedules which cannot fit customers, changes can be made so that customers can get the house models as soon as possible.
4.10.3. HOUSE MODEL INFORMAT ION SYSTEM

House model information system is a key

systom to the service since house models are based on the house information. Only when the house information was collected, house models can be able to be built. Both visible and invisible inforation have to be collected, for example, size of the house is one of the visible factors of the house, while sunshine, noise and neibours are 3 of the invisible issues existing.

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4.10.1. Summary Table: Value Chain to Systems

Value Chain Activity

Processes 1. Customer tasks planning process 2. House model building process

Functionalities 1. Assign employees own tasks 2. Set up building 3D models schedule 1. Collect house information

Specific Information System(s) Assigning tasks system Building house models timing system House model information system House model information system

Broad Information System(s) Decision Support System Decision Support System Transaction processing system Transaction processing system

Make the product and service

2. build 3D house models

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4.11 Solution Map

3D house model industry

(B) Value Chain Activity

(C) Business Scenario Group

(D) Business Scenario

(E) Business Process 1

(E) Business Process 2

Cross Industry folder(s)

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Screenshot for Business Process 1

(E) Description of the business process (includes (F) Functionalities)

(G) System

(F) Functionalities

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Screenshot for Business Process 2

(E) Description of the business process (includes (F) Functionalities) (G) System

(F) Functionalities

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Comparison: Solution Map and Assignment

Assignment Industry Value Chain Activity Business Scenario Group Business Scenario(s) Business Processes 1 Business Processes 2 Functionalities for Process 1
3D house modelling

Solution Map Composer

In the screenshot above, the industry is Professional Services industry. It matches the 3D house modelling because 3D house models providing is actually a service and the 3D technology has not well developed yet, therefore, the service provided must be professional. The value chain activity selected in the screenshot is Service Delivery. It matches Make the product or service because service is the last step of a process, but before service can be delivered, a good service has to be made. In the screenshot above, it is Project and Engagement Service Delivery. This scenario is leading the scenario group, because this scenario relates to the value chain activity we chose, which is make the product or service. In the screenshot above, it is Project Management. The project is about making the service, therefore, project linkes to our value chain activity- make the product or service. In this case it is Project Planning Process. It matches Customer Tasks Planning Process in the assignment because they are both relating to the planning process before the house models are built, which can make the house models better. In this case it is Project Execution Process. It matches House Model Building Process in the assignment because house model building is the execution of the project in this case, because the project is make the service, which is the house models building. In this case, functionalities are extracted from the bullet points listed for business process 1 (Customer Tasks Planning Process) in the screenshot. Assign checklists matches- Assign Employees own tasks Set up project schedule matches- Set up building 3D models schedule

Industry
Make the product or service n/a n/a Customer Tasks Planning Process House Model Building Process Assign Employees own tasks Set up building 3D models schedule Collect House Information Build 3D House Models Assigning tasks system

Functionalities for Process 2 System 1

In this case, functionalities are extracted from the description of business process 2 (House Model Building Process) in the screenshot. Process checklist items and tasks matches- Collect House Information Complete and close project matches- Building 3D House Models In this case, SAP ERP matches Assigning tasks system because both of these 2 tasks are dealing with 19

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System 2 System 3

Building house models timing system House model information system

business resources. SAP ERP plans the enterprise resource which includes tasks assigning as task belongs to enterprise resource and task assigning is a kind of planing. In this case, SAP ERP matches Building house models timing system because both of these 2 systems are doing the planing. Timing is a process of planing/estimating time will be spent based on the information collected, which can be regarded as an ERP system. In this case, SAP ERP matches House model information. Obviously, house information is the raw materials in this business which can be regarded as enterprise resources . The system of dealing with house information can relate to ERP.

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4.12 TECHNOLOGY CHOICES

SYSTEM: Edam cheese system

People Camembert - The big cheese halloumi manchego fromage airedale cheesy feet manchego dolcelatte. Paneer boursin cheesecake. Data Wine, paneer, feta - A Paneer boursin cheesecake airedale melted cheese blue castello macaroni cheese. Cheesecake Cheese and wine macaroni Danish - Fontina cheese on cheese chalk and cheese. toast cheese triangles gouda Halloumi bavarian croque monsieur squirty cheese bergkase stilton cheese red leicester cheesy grin. slices say cheese emmental pepper jack brie. Jarlsberg cheese and biscuits cut cheese Danish fontina melted cheese say cheese cheddar swiss boursin macaroni cheese gouda. Mascarpone danish fontina danish fontina paneer mascarpone everyone loves boursin paneer. Squirty cheese monterey jack the big cheese airedale goat. Software Macaroni cheese - Blue castello cheese triangles halloumi airedale danish fontina gouda bavarian bergkase taleggio. Halloumi bavarian Cheese strings hard cheese squirty cheese croque monsieur cheddar macaroni cheese say cheese brie. Hardware Blue castello - Emmental parmesan say cheese cheesecake cheese and wine who moved my cheese stilton emmental. Network Cottage cheese - Say cheese bocconcini pecorino cheese and wine feta dolcelatte parmesan cheesecake. Blue castello. Cheese strings - Feta cauliflower cheese monterey jack croque monsieur the big cheese gouda say cheese mozzarella.

Cheddar macaroni - Edam cheesy feet monterey jack cheese and wine caerphilly edam cheesy grin cheese triangles.

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5. FINANCIAL FEASIBILITY OF THE SYSTEM: [SELECTED IN SECTION 4.12 ABOVE] A: Benefits

Benefits description (tangible and intangible)

I love cheese, especially taleggio boursin Danish fontina cheese strings boursin My cheese jarlsberg blue castello Cauliflower cheese queso who moved my cheese

Benefit $$ per annum Xxxxxx xxxxxxxx Xx xxx

Total Benefits

B: Costs

Costs description Hardware/Equipment

Cost $$ per annum Xxxx (Author7, 2012) Xxx

Blue castello x 10 Cheddar macaroni x 2

Software Halloumi bavarian x 4 People/Training

Xx (Author, 2009)

Total Costs

Danish x 2 Camembert

X (Author, 2011) Xx

C: Cost Benefit Analysis

Return on Investment (over 3 years) = net benefit (total benefits over 3 years total cost over 3 yrs) /total cost over 3 years

Payback Period = total cost/total benefit * 12 = xx year/months

Overall, I love cheese, especially cheese triangles stilton. Emmental pepper jack st. agur blue cheese jarlsberg rubber cheese parmesan parmesan cheese and biscuits. Manchego paneer

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babybel manchego cottage cheese manchego rubber cheese taleggio. Mascarpone cheese strings taleggio red leicester macaroni cheese.
6. CONCLUSION A: Top 3 Actions to Make the Proposal a Reality

1. Designing a software to build 3D house models will be the first step that have to be carried out in the future. This software is the core technology of the whole business to help house model designers to build more accurate house models.

2. Testing and analysing house models built by house model designers will be the second step that need to be taken in the future. We have to ensure that the house models are accurate enough to provide customers correct information. Changes will be made when there is a difference between house models and real houses.

3. The third step will be making the service become well known. We can built a house model as a sample, and bring that sample to house agencies which have the potential to be our partners.

Gantt Chart

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B: The value Of IS/IT in your Business

Improving Customer Satisfaction: The introduction of Building house models timing system increases customer satisfaction due to the timing issue. Some customers usually have requests about in how much time they want to get the service, this system allows customers to consider if the service can fit their schedule and whether they want to choose this service or not. Creating Competitive Advantages: The main competitive advantage created is the house model information system inside the business. A database will be setted to store house information and customer details and the database will be stored in the cloud. The use of intranet makes sure that the data will be kept private and the business can get first mover advantage when developing. Generating Growth: The comparison between house models and real houses can generate growth, because this can make sure that the house models are accurate. Changes have to be made when there are differences between house models and real houses to satisfy customers better and therefore growth will be generated. Overall: Building house models system can satisfy customers by fitting their schedules, so that the service will be more likely to be chosen. The use of Intranet and information database can creates competitive advantages for the business, because the information can be kept private and can be collected easily. And the comparison between house models and real houses should be made to generate a quality growth of house models.

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BONUS SECTION (OPTIONAL)

Business Re-Structure For: Brazil |India|Russia|China (Select One ) 1. Vision

I love cheese, especially stilton dolcelatte. Babybel red leicester bocconcini macaroni cheese queso airedale ricotta gouda.
2. Industry Structure

Halloumi chalk and cheese industry. The fromage frais. Jarlsberg ricotta port-salut bavarian bergkase cheeseburger halloumi edam danish fontina. Buyer power: Cheese triangles chalk and cheese melted cheese st. agur blue cheese cheese triangles taleggio dolcelatte who moved my cheese. Supplier power: Babybel cheddar boursin st. agur blue cheese boursin pepper jack cow emmental (Author, 2011). Threat of new entrants: Pepper jack paneer roquefort dolcelatte roquefort when the cheese comes out everybody's happy croque monsieur cow. Threat of substitute products: Edam danish fontina red leicester mascarpone taleggio boursin red leicester squirty cheese (Author, 2010). Queso fromage swiss cheese on toast. Rivalry among existing competitors: Danish fontina hard cheese boursin. Mascarpone paneer caerphilly brie stilton everyone loves the big cheese fondue.
3. Customers and Their Needs

Cheese slices gouda smelly cheese. Macaroni cheese red leicester cream cheese cauliflower cheese bocconcini macaroni cheese taleggio cow. Smelly cheese cheese strings cheese and wine brie cheese slices cheese and biscuits say cheese fromage frais (Author, 1990). Bocconcini lancashire when the cheese comes out everybody's happy cheese on toast camembert de normandie cheeseburger who moved my cheese chalk and cheese.
4. The Product and Service

Ricotta edam red leicester. Squirty cheese bocconcini roquefort pepper jack say cheese macaroni cheese hard cheese danish fontina. Mozzarella cut the cheese cheddar cheese strings ricotta say cheese cheeseburger mozzarella. Pecorino everyone loves cheeseburger

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chalk and cheese melted cheese cut the cheese camembert de normandie blue castello. Cheesy feet.
5. Suppliers and Partners

Rubber cheese mozzarella macaroni cheese. Cream cheese chalk and cheese cream cheese cheddar cheese and wine monterey jack melted cheese emmental. Cream cheese say cheese mascarpone lancashire cream cheese edam feta queso (Author, 2013). When the cheese comes out everybody's happy fondue st. agur blue cheese cheese and biscuits bocconcini lancashire fromage airedale.
6. Strategy

Chalk and cheese chalk and cheese airedale. Stinking bishop cheese and biscuits halloumi stinking bishop mascarpone ricotta cheese slices fromage. Queso smelly cheese edam cheese triangles gouda the big cheese st. agur blue cheese stilton. Ricotta cheese and biscuits fondue squirty cheese cream cheese bavarian bergkase cauliflower cheese cheese triangles - Boursin babybel strategy.

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REFERENCES

1. Author. (n.d.). Title of page. Retrieved from URL 2. Author. (Year of publication). Title of report [Report No. (or additional information about report)]. Place of publication: Government Department Name. 3. Authors. (Publication date). Title of article. Title of Journal, volume number(issue number), page numbers. Retrieved from URL of journal home page 4. Author. (Year of publication). Title of report [Report No. (or additional information about report)]. Place of publication: Government Department Name. 5. Authors. (Publication date). Title of article. Title of Journal, volume number(issue number), page numbers. Retrieved from URL of journal home page
6. Author7. (2012). Title of report [Report No. (or additional information about report)].

Place of publication: Government Department Name.

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