TINA S.

CULVER
Davie, FL 33328 954-632-7588 tinaculver@bellsouth.net

PROFILE
Strategic Human Resources Business Partner recognized as a trusted advisor with focus on human capital strategy, talent management, engagement and integrations. Consistent track record developing effective, high impact and cost-efficient solutions required to meet business needs.

PROFESSIONAL EXPERIENCE
AETNA Plantation, FL (Global leader in healthcare industry with 13 million members and revenues in excess of $3 Billion) 2008 2013

Human Resources Business Partner/Consultant Recruited by Senior Leaders to bring newly acquired Mail Order Delivery and Aetna Specialty Pharmacy business into the Aetna business model and culture. Partnered with leaders to improve underperforming Pharmacy business. Provided strategic HR support to over 15,000 corporate and field-based employees focusing on business segments involved in Pharmacy, National Care Management (NCM), Underwriting, Actuarial and Sales. Key contributor during integration of Coventry employees in the area of National Care Management (NCM), Actuarial and Underwriting segments. Identified top talent for Medical Directors as well as Heads of Nursing and Quality functions. HR Strategist during two year transitioning project which reduced costs of inventory ($50M) and Payroll ($12M) by moving Pharmacy Dispensing Operations to CVS Caremark. Partnered with business leaders to identify impacted population, developed change management, retention and communication strategies to ensure successful implementation, spanning three sites, impacting over 200 employees. Created redeployment strategy for impacted employees and successfully redeployed 15% of employees to new roles. Successful realignment and off-shoring of certain functions, resulting in reduction in head count and redeployment of clinicians, with successful employee communication while maintaining business continuity. Achieved 10% improvement on employee engagement survey by designing targeted plans addressing issues involving employee engagement, manager effectiveness and diversity. Led aggressive talent upgrade plan for key leadership positions to ensure strong succession planning and retention of key leaders in the organization.

KERZNER INTERNATIONAL RESORT - Plantation, FL 2005 2007 (Billion dollar global leader in the development, management and operations of 5-star high end resorts) Executive Director - Human Resources Provided strategic HR support to 500 corporate and field-based employees in the design, administration and implementation of company policies, procedures and programs. Supported Bahamian based employees completing the $1.5B construction expansion of the Atlantis property. Position encompassed facilities management, space planning, safety procedures and building security. Reestablished HR credibility at line management and employee level. Improved overall HR satisfaction by seven points as evidenced by employee satisfaction survey results. Revamped existing employee satisfaction survey. Determined appropriate dimensions used to measure employee engagement. Designed company and resort specific surveys. Contributed to transition from COLA program to pay-for-performance merit increase program increasing engagement levels of high performers. Executed migration from in-house travel agency to outsourced program. Reviewed and developed new procedures for immigration and visa processing.

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CIGNA CORPORATION, CIGNA DENTAL AND VISION CARE DIVISION - Plantation, FL 1997 2005 (One of nations largest providers of dental and vision health care benefits with 11 million members and revenues exceeding $3 Billion) Director/Manager - Human Resources Provided strategic HR support to 400 corporate and field-based employees including Sales & Account Management, Underwriting, Marketing and Provider Relations. Built $6M distribution structure to drive top-line dental membership growth by hiring seven Regional Sales Executives and 40 field-based sales staff within 90 days. Retained 90% of key high potential/high performing employees by developing and executing strong succession plans, mentoring and outreach programs. Drove strong selling and persistency behaviors by revising and implementing aligned sales, account management, and provider relations incentive compensation programs.

Prior to 1996 (12 years): ALAMO RENT A CAR - Fort Lauderdale, FL (Leisure car rental industry leader with 8,000 employees and revenues of over $1 Billion) Human Resources Director Led staff of 24 for worldwide business recruiting/training, personnel and benefits administration, and HRIS. Directed strategic human resources division and unit planning including the operation and integrity of personnel and benefit administration for all business units.

EDUCATION AND PROFESSIONAL ASSOCIATIONS

BS - Business and Psychology, FLORIDA STATE UNIVERSITY Society for Human Resources Management Human Resources Association of Broward County

Areas of Specialty

Talent Assessments Organizational Development Strategic Planning Ethics/Compliance Talent Rewards Workforce Planning Performance Management

Partnership Relationships Compensation and Benefits Policy and Procedure Implementation Employee Relations Workforce Planning Executive Leadership Coaching Pay for Performance