CORPORATE CITIZENSHIP

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CORPORATE CITIZENSHIP

A valuable contribution to society

As part of the communities in which we conduct business, our Corporate Strategy includes a commitment to social issues beyond the boundaries of our own operations. Through our Group-wide programs GoHelp and GoTeach we focus our CR activities on disaster management and education. Along with financial support, we also contribute our know-how, the extensive experience of our employees and the power of our global network. We actively support existing employee volunteer efforts, encourage others to get involved for the first time, and collaborate closely with non-profit organizations around the world.

Disaster management (GoHelp)

A partner the United Nations can depend on

Smart, comprehensive prevention measures and a state of constant preparedness are absolutely indispensable to ensuring fast and effective assistance in the event of a disaster. At the core of the Group-wide GoHelp program is the strategic disaster management partnership with the United Nations (UN), which has made Deutsche Post DHL an important player in the worldwide humanitarian community. When called upon by the UN, we support global relief efforts by volunteering our logistics expertise, our global network and the personal commitment of our individual employees.
PREVENTING AIRPORT BOTTLENECKS (GARD)
Ensuring the sustained success of GARD training

With our Get Airports Ready for Disaster (GARD) program, our air logistics experts work closely with the United Nations Development Programme (UNDP) to prepare airport officials and government disaster management authorities for the logistical challenges of a disaster response operation. We also conduct thorough risk assessments of airports in disaster prone regions.

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Over the course of the reporting year, three workshops were held in Lebanon, Turkey and Indonesia for approximately 80 participants. We also conducted a refresher course called GARD plus for the first time in 2012 at the Beirut airport in Lebanon. The primary aim of the course is to help deepen the integration of the initial workshop results. For 2013 we are planning workshops in El Salvador, the Philippines and Armenia, as well as one GARD plus.
DISASTER RESPONSE: ON THE GROUND WITHIN 72 HOURS
On-site logistics support when disaster strikes (DRT)

In cooperation with the UN Office for the Coordination of Humanitarian Affairs (OCHA), we have established a global network consisting of over 400 specially trained employees who volunteer their time to be a part of our Disaster Response Teams (DRT). On call for deployment in the Americas, the Middle East/Africa and Asia Pacific, once our support has been requested by the United Nations, our DRT teams can be on the ground and operational at a disaster-site airport within 72 hours. The DRTs provide logistics support such as unloading cargo planes and warehousing and inventory of the incoming relief supplies at no charge. Through their work, our teams make sure that disaster relief organizations can get warm blankets, food and medication to those in need effectively and quickly. In the reporting year, one of our DRTs was deployed to Guatemala. Over the course of the nine day deployment, 59 of our employees helped handle 70 tonnes of relief supplies. As part of a deployment in the Philippines, eight employees provided support to a local relief organization over a four day period. We offer regular training courses for our DRT members to ensure that they are deployment-ready and able to meet UN standards at all times. These courses include training in disaster management fundamentals, warehouse management and any other focus areas identified by Deutsche Post DHL, the UN and the participating relief organizations. In 2012, more than 120 employees took part in a total of four DRT trainings. For the coming year, we are planning at least one training for each DRT region. We currently have bilateral memoranda of understanding with 11 countries in disaster prone regions. With such agreements in place, future DRT deployments can be executed without bureaucratic delays. As stipulated in the memorandum of understanding, the governments can also contact us directly to request the services of our DRTs. No new memoranda of understanding were signed in the reporting year.
Chart. Disaster management (GoHelp) in 2012

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