1. What is the objective of the study done by Dr. Ruchira Prasad and Dr. Rupali Satsangi? a.

To study significance of the cooperative in India. b. To identify the relationship between organizational design and operational efficiency of Amul in India. c. To suggest an action plan for smooth functioning of Amul in India. d. All of the above 2. What is meant by quality when we talk about Total Quality management practices at Amul? I. Maintaining the functional value of the product II. Improving management style with customer centric approach a. I & II b. Only I c. Only II d. None of the above 3. In the Amul cooperative structure which part is responsible for the marketing of the products? a. District Unions b. State Federations c. GCMMF d. Cooperatives 4. As recommended by the authors, Amul should apply Six Sigma for the following purposes: a. To reduce lead time b. To reduce process wastes c. To Reduce Defects d. To reduce functional constraints 5. One of the challenge with Amul is to enlarge Membership through a. Mandating it throughout the district b. Bribing people to become members c. Creating awareness amongst farmers d. None of the above 6. Amul cooperative has gone beyond a BRAND by: a. Becoming a vehicle for economic and social transformation b. Helping farmers to determine to manage their own resources c. By continuing the glorious tradition and legacy d. All of the above 7. The significance of mission statement is correctly stated in one among the following. Choose the correct one: a) The mission statement plays less important role in effective working of the organization b) People should not be made aware about the mission statement of the organization c) Every organization shouldnt try to disseminate its mission statement for attaining the objectives of the organization d) None of the above 8. The difference between Amul and other organisations in terms of shareholders are a. Other organisations follow a participative approach b. Participative owners in Amul compared to non-participative shareholders in other organisation

c. Govt. authorities are the only shareholders who formulate policies in Amul but not in other organisations d. None of the Above. 9. What is Amul's way of achieving competitive advantage through operations a. Flexible design b. Strategy following design c. Design following strategy d. Organisational effectiveness 10. Amul has an organic bond between its three tiers of operations which are a. Village unit - Block unit - Zilla unit b. The Union - Viilage society - Marketing federation c. Village society - the Union - Marketing federation d. Palli unit - Village society - Market federation