YVONNE BROWN, M.B.

A
Darby, PA 19023 | C: 267.254.1103 | yvonnebrown09@gmail.com

PROJECT MANAGEMENT
Highly motivated Professional with 10+ years progressive experience providing global technology solutions for industry leaders. Seeking a position with advancement promise that will challenge and utilize my management, administrative, and business skills: Proven success in managing complex projects Excellent communicator: Skilled in translating between business and technical areas to achieve on-time, on-budget and on-spec project completion Excel in process improvement and best practices to meet strategic priorities

SUMMARY OF SKILLS
Quality Assurance Testing IT Project Management Risk Assessment Training Contingency Planning Client/Vendor Management Business Simulations Team Leadership

TECHNOLOGY
Microsoft Office Suite 2010 WebEx/Joinme Open-Air/Maconomy Time Tracking Systems Great Plains Dynamics Scorm Testing Environment Lotus Applications Project Tools: (Box, Basecamp, Smartsheets) eRoom/Documentum SiteFinity (Content Management System) Spiceworks Ticket System Tortoise SVN

PROFESSIONAL EXPERIENCE
BTS Interactive Group, Conshohocken, PA Consultant/Project Manager 07/2008 to 07/2013 Developed customized scenario-driven and business acumen simulations in Sales, Leadership, and Finance for Fortune 500 companies; Modified content in existing solutions using actionscript and minor html coding within template formats Managed global projects and innovations in strategy alignment & execution, leadership, and sales transformation for Nike, UCB, McDonald's, Coca-Cola, Kemira, Sensata, WorldVision, Pfizer, Sara Lee, Sodexo Established sales and marketing reports and scoping estimates for projects Trained new developers on simulation building, processes, and content Lead transition to flash based platform and deployment to SiteFinity Content Management System of BTS website Performed quality assurance testing on BTSi solutions worldwide Built relationships with translation coordinators to ensure successful completion of global projects Provided technical support for online business solutions for 2,000 + users Improved processes and best practices in simulation development, portal and landing page content, and quality assurance Major Accomplishments: Effectively managed translation development requirements for GSK's 2011 Leadership Initiative and UCB's 2013 Sales Accelerator Initiative resulting in successful global rollout of 18+ localized languages for 30+ classroom sessions Lead Quality Assurance efforts for several BTS national and international online learning programs, yielding 100% defect free solutions

YVONNE BROWN, page 2 of 2

Project Office Analyst 02/2005 to 07/2008 Collaborated with clients and team members to plan/supervise event logistics including scheduling, registration, site selection, vendor selection, travel arrangements, audio visual arrangements, and materials/collateral development and production Managed projects with revenues in excess of $1 million: The Schlumberger Essentials of Project Management and Finance Programs and Boeing First Line Leadership Program Contributed to monthly consolidated project plans for senior management/financial reporting Implemented and managed client quality measurement process using evaluation tracking and reporting of participant feedback; Aligned, mentored and monitored project teams to follow corporate PMO processes Analyzed/streamlined process of resource allocation to reduce external expenditures by 35% Major Accomplishments: Successfully trained and transferred the tracking & analysis of projects (Project Office) tasks Selected to lead Phase 2 of corporate website re-design including full overhaul of interface design and content management Strategic Management Group, Inc., Philadelphia, PA Senior Program Coordinator 01/2001 to 02/2005 Supported team of Business Development Consultants to ensure successful implementation of seminars/projects for high-profile clients including MetLife, Prudential, General Electric, J.P. Morgan Chase, Deloitte & Touche Maintained high-level accountability for complex projects while meeting project deliverables Collaborated with Business Development Consultants to prepare proposals/presentation materials including pre-work, case studies, and participant notebooks Supported client needs during program delivery process Ensured accuracy of contracts and budgets to reflect changes in scope of projects Major Accomplishments: Successfully managed all logistics for Mercer's 2001 Project Management Initiative Researched key Fortune 500 clients in the professional services industry in an effort to achieve revenue targets Billing Coordinator 10/1998 to 01/2001 Coordinated billing accounts with local and regional coordinators Processed accounts receivable data entry; Reconciled bank statements Assisted in evaluation of revenue audit and tax analysis Major Accomplishments: Effectively streamlined organizational book to bill process to improve accuracy/accessibility of sales information Trained new billing personnel

EDUCATION
Fred Pryor Seminar, Wilmington, DE Fundamentals of Project Management Certificate Rosemont College, Rosemont, PA MBA, International Business Post Baccalaureate Certificate in Marketing Franklin and Marshall College, Lancaster, PA Bachelor of Arts, Business Administration