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Instructor: Consultation Hours: Email: Tel: TABASSUM NADEEM Before/ after class session cdr_tabassum@yahoo.com 0345-8221961(For important matters only, always mention name with text messages and avoid texting or calling after 9 P.M.)
Recommended Book: Human Resource Management 12thEditionby Gary Dessler & Biju Varkkey Further Reading: Human Resource Management 10thEdition by Robert L Mathis and John H. Jackson Human Resource Management 9th Edition by John M Ivancevich Google What is Human Resource Management? In recent years, the global economic and technological advancements have rapidly changed the world of work. These forces have changed the meaning of jobs, given rise to organizational designs and team based operations, demanded multi-skilled and flexible employees, forced organizations to review how they attract, select, appraise and remunerate staff, and set the scene for unrelenting organizational change into the foreseeable future. The fields theoretical underpinnings have been seriously stretched by these changes. There is now a strong and widespread organizational need for a coherent and effective approach to managing people issues at work. This course will expose students to HRM theory and practice. Rather than being purely academic, the course is concerned with developing the practical skills and knowledge of the students. The objective here is not to turn them into HRM practitioners, but to familiarize them with common HRM practices, make them aware of problems with the field, and to equip them with the tools and knowledge to debate the use of chosen methods. Learning Outcomes To appreciate the role of the Human Resource Management in implementing and developing organizational strategies. To identify and describe the sub-functions within the human resource department and how these functions are linked to each other and other departments of the organization in order to appreciate the importance of HR within the organizational system including recruitment, planning, job analysis, employee selection, training and development, compensation and benefit administration, industrial relations. To analyze the effectiveness of an HR system and how it is supporting other departments such as finance, marketing, IT. To appraise the role of human resource departments in leveraging talent to improve organizational effectiveness. To compare the application of these concepts in the context of the Pakistani business environment. 1
Behavioral Outcomes Through this course the students will learn how to collect information about a topic, analyze and synthesize the information and write a well-organized research paper. This is an essential skill which will help students in their professional lives. The course will aim to reinforce the competencies required from business graduates namely, active listening, oral communication, teamwork, leadership, decision making and integrity. Assignments, activities and cases are selected to help students polish their skills and competencies in the identified areas To motivate students to get in the habit of reading articles and news items related to their topics will be assigned to broaden their horizon about HR in particular and management in general. Expectations from the students: The course outline aptly serves as a reading list, reading prior to class is Must. Recommended book is mandatory for each class. Class will primarily focus on discussions, case studies, articles and practical examples. While in class holding conversation with neighbors would not be appreciated. If anything has to be said, it must be shared with all. Assigned deadlines will not be changed. Punctuality and business like conduct would be expected from all. Cell phones are to remain silent. Students are not allowed to leave the class to attend phone calls. Use of laptops and hand held devices is allowed provided that they are used taking notes and other activities related to the class. No eatables other than water are allowed in the classroom. Grading Plan: Marks Distribution Midterm Final Quizzes Assignments Corporate Exercise & Presentation Weightage 25 points 40 points 15 points 10 points 10 points
COURSE OUTLINE: 2
Session 2: The Managers Role in Strategic Human Resource Management Learning Outcomes: The students will be able to link the organizational strategy to the peoples strategy of the organization and how the Human Resource Department is becoming increasingly important for the long term viability and success of an organization. Overview of Strategic Management How HR strategy should be aligned with the Vision, Mission and Corporate Strategy Why strategic planning is important to all managers. The basic steps in the management planning process. Steps in the strategic planning process. 3 Activities: 1. Forming of groups for end term paper. 2. Presentation of summary of an article related to importance of HRM by students. Reading: Chapter 3 (Dessler and Varkkey)
Session 5: Employee Testing and Selection Learning Outcomes: This session is aimed at providing an overview of the science of human resource selection and compare the best practices to what actually happens in an underdeveloped HR system as well as to distinguish between intuitive and scientific selection practices. Importance of Selection Avoiding negligent hiring The vital concepts of Validity and Reliability Validating a test. Types of tests Conducting background investigations Session 6: Interviewing Candidates Learning Outcomes: These sessions will help students to describe basic interview techniques and design basic interview questions Main types of selections interviews Administrating interviews Main errors that can undermine an interviews usefulness. Guideline for being a more effective interviewer. Examples of situational questions, behavioral questions, and background questions that provide structure. Steps in a streamlined interview process. Interview Biases Session 7: Guest Speaker Session Learning Outcomes: A guest speaker with HR Submission of Assignment background would be invited to discuss practical analysis aspects of HR, its application in Pakistan environments. The session may be re-adjusted Quiz: From Chapters 6 & 7 according to the availability of guest speaker. 5 on Job Activity: Role play, students will conduct employment interviews and will act as interviewer and interviewee. Readings: Chapter 7: Interviewing Candidates (Dessler and Varkey) Case Study: Carlton Recruiting for the Ritz-
Session 9: Performance Management and Appraisal Learning Outcomes: Case Study: Dunkin Donuts and Domino These sessions aim to provide an overview the formal Pizza: Training for Quality and Hustle performance management system of the organization. Reading: Chapter 9 (Dessler and Varkkey) Importance of Performance management and appraisals Performance Appraisal Methods How to conduct performance appraisals Techniques of Performance appraisal Managing Performance Management biases Sessions 10: Coaching, Careers and Talent Management Learning Outcomes: This session aims to provide an overview of coaching, careers and career management of employees in organizations. Comparing and contrasting coaching and mentoring, and their importance Employers traditional and career planning6 Assignment: Plan your career for next 10 years. Quiz: From Chapters 8 & 9 Case Study: Revising the Performance Appraisal System at St. Lukes Hospital
(Dessler
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Session 13: Benefits and Services Learning Outcomes: this session will enable students to make decisions about career choices about HR and how to go about selecting their electives. Why employers pay for benefits and services Benefits and services; main pay for time not worked Insurance benefits. Retirement benefits. Employees services benefits. Family-Friendly (WorkLife) Benefits Flexible benefit programs. Sessions 14: End term Project Reports Presentations Students will be required to present their End Term Project Reports in groups. The Class representative will be required to ensure that all the groups are accommodated in a 15 minute presentation by each group. Sessions 15: Course Review & discussion on final examination Salient aspects of the course to be revised and Quiz: From Chapters 11, 12 & 13 students be briefed about the conduct of final exam. Final Exam Submission of End term report by each group. Readings: Varkkey) Chapter 13 (Dessler and
GENERAL GUIDELINES
End Term Project (10 marks) Students are required to select a topic within the realm of human resource management. The topic should be discussed with the instructor in groups for approval. This project is divided into 8
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