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Long-term thinking as a basis for management decisions A process for problem-solving Adding value to the organization by developing its

people Recognizing that continuously solving root problems drives organizational learning

Reasons for Toyotas decision to become globalized? 1. Expand the market to the world 2. Take great advantages of locations, technologies and cheap labor forces from other countries 3. Create the high competitiveness and opportunities in domestic market 4. Building a learning culture for continuous improvement

Globalization 1. Recruitment employees bases on typical style of Japanese: intelligent, hardworking, team player, careful but conservative, stubborn. 2. Equally divided workload for both employees and machines (heijuka) 3. Standardized tasks are the foundation for continuous improvement and encouraging staffs 4. Only use reliable technologies which are thoroughly tested to meet the staffs and processes 5. Training leaders to become who are able to understand the life and philosophy of staffs

What type of business strategy has Toyota pursued in its international business? Geocentric approach Regiocentric approach Standardization More adapted approach to be more close to consumers expectation Think globally, act locally

TOYOTA MODEL OF HRM Toyotas HRM framework broadly comprises of four goals 1) The goal of organizational integration. The integration of employees at individual and collective level with organization is seen as the primary goal of Toyota HRM strategy. This goal has been achieved through extensive use of teams that are subordinate to organizational goals. Welfare of employees also received wide attention as a part of this goal. 2) The goal of commitment. In order to achieve this goal, a two-pronged strategy was followed. Firstly, Toyota preferred semi-rural workforce for induction in their plants. They believe that people who are not contaminated by industrial culture and influences tend to retain with them a kind of feudal value of loyalty, which can be converted into organizational commitment. Secondly, measures such as suggestion schemes, quality circles and employee involvement methods are used to gain commitment. 3) The goal of flexibility and adaptability. Team authority in place of single individual holding all the powers had paved way for realizing flexibility in the organization. These teams are task-based and can be dismantled or restructured, depending upon the situation. The adaptability trait is institutionalized through the approach of multi-skilling and job rotations. 4) The goal of quality. Self, peer and teams surveillance techniques are used to ensure quality of products. Further, a series of measures employed, such as time and motion study, benchmarking, continuous process improvement and employee involvement contributed in the achievement of this goal. The Toyota way of recruitment In-house grooming The main field of the recruitment: engineering, HR, marketing and IT

Screening process Background check Candidate test Aptitude test Achievement test

Interviews Reaching the selecting decision The Toyota human resources policies will not allow to select any candidate who does not match with the Toyota culture and identify the enterprise value.

By Sathish Kumar.P 3511210457

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