A10& DSL D& T Gr oup

A10& DSL D& T Gr oup

AM_TS01_E2_P1
AM_TS01_E2_P1
Trouble shooting of MSAN
Trouble shooting of MSAN
V1.1
V1.1
2
Course Outline
Course Outline
Classification of narrow/broad band
service faults
Specific Fault Analysis
Example of Trouble Shooting
3
Fault Classification
Fault Classification
1. Hardware Fault
2. Improper Configuration
3. Version Fault
4
Narrowband service fault Analysis
Narrowband service fault Analysis
1. user terminal
2. Subscriber Line (External Line)
3. U300 +T600
4. LE
5. transmission system: S200
5
Narrowband service fault Analysis Approach
Narrowband service fault Analysis Approach
1. Change Cards + Self Loop Test
2. 112 Test
3. V5 Signaling Tracing
6
U/T Specific Fault Analysis
U/T Specific Fault Analysis
Fault Classification Fault Symptom
Reasons of System
Faults
Communication
interruption between
foreground
and background
The NM displays: The NE link
is interrupted, the query of the
NE fails, and the maintenance
operation.
The network card fault,
ICS communication
setting error,
inconsistency between
software version and
hardware version
Active/standby
switchover failure
The ICS active/standby
switchover fails, the service is
abnormal after switchover, and
the board running is abnormal.
Inconsistency between
software version and
hardware version, and
standby board fault
NE Data synchronization
failure
The synchronization NE data
times out or is wrong
Inconsistency between
software version and
hardware version
7
U/T Specific Fault Analysis
U/T Specific Fault Analysis
Fault
Classification
Fault Symptom Reasons of V5 Protocol Faults
V5 interface
interruption
DT indicator indication on the ICS board is wrong,
the V5 interface interruption alarm on the NM, V5
interface L2 protocol alarm, V5 interface protocol
is not established, all V5 subscribers cannot
perform incoming/outgoing calls.
Hardware fault, line fault, V5 interface
data configuration problem, access
network clock problem, grounding
problem, and cooperation problem
with the exchange
V5 standby link
establishment failure
V5 interface alarm on the NM, the northern link is
not established, and V5 interface switching
origination failure
Hardware fault, line fault, V5 interface
data configuration problem, and
cooperation problem with the exchange
V5 partial protocol
establishment failure
The V5 protocol partial link layer is interrupted,
and partial protocol cannot be established.
Hardware fault, line fault, cooperation
problem with the exchange, and
grounding problem
V5 interface
protection protocol
abnormality
When the V5 interface is normal, the link
switchover originated from the access side fails,
and the signaling link cannot be switched
automatically when the active link is faulty.
V5 interface data configuration
problem, and cooperation problem
with the exchange
2M link abnormality 2M link fault Hardware or line fault, incorrect
connection, and different configuration
from the exchange
8
S200 Specific Fault Analysis
S200 Specific Fault Analysis
Fault Classification
Description of Fault
Inconsistency between board configuration and actual NE configuration
on terminal
Command timeoutreturned when commands are sent on the NMS
Communication failure between the NMS and NE
Alarm box fault
Failure of NMS to receive the performance data of NEs
Failure of boards to be installed on the NMS
Failure to create logical subnet, with no timeslot available prompted
Failure of the NMS to receive alarms
NMS Faults
9
Fault Classification Description of Fault
Optical interface alarm occurred when optical fiber connection is normal
Loss of NE
NE board restarting without reason
Two-fiber unidirectional path protection failed
Two-fiber unidirectional multiplexing section protection failed
Board failed with the RUN indicator solid ON (Yellow)
NVM Disk Fault
Power-on failure of E1C or ES
NE board power-on failure when power input is normal
Ethernet interface indicator is OFF and link failed to receive or send packets
STP on ES failed
Incessant switchover of NE between clock sources
NE failed to lock the expected clock source
Traffic configuration failure
Excessive transmission bit errors
NE Faults
S200 Specific Fault Analysis
S200 Specific Fault Analysis
10
Broadband service fault Analysis
Broadband service fault Analysis
1. User (Modem +Computer)
2. Subscriber Line
3. U300 (RT +COT)
4. S200
5. Uplink Device ( Switches + BAS)
11
Broadband service Common fault
Broadband service Common fault
1. Vlan Configuration
2. PVC Configuration
3. FE Port Attribute Configuration
4. User End Configuration
12
ADSL User End Common Structure
ADSL User End Common Structure
13
Specific Faults Analysis
Specific Faults Analysis
1. Unable to Make Calls or Connect the Internet:
1) Usually this fault lies in the line in most cases;
2) Then check if the user-end splitter tap (to the phone set) and the
corresponding splitter board of this subscriber are normal
14
Specific Faults Analysis
Specific Faults Analysis
2. Call Can be Made but Internet Access Failed:
1) Record the subscribers MODEM model and indicator status;
2) J udge the fault according to the indicator status
3) Then the fault maybe stay with the user-end device, use method or
uplink port
15
Specific Fault Analysis
Specific Fault Analysis
3. Internet Access Allowed but at a Low Speed
1) If a large number of subscribers suffer a low Internet access speed;
2) If only several subscribers suffer a low Internet access speed: Check
the line quality, and check the line bit error ratio
16
Specific Fault Analysis
Specific Fault Analysis
4. Unstable Internet Access and Frequent Offline Usually, it is
caused by the over-big high frequency attenuation from the
poor line quality, overlong line, too-big line noise or poor line
contact
1) First judge if the line exceeds 3 km;
2) Check if the splitter is installed properly
3) Check if each connector of the lead-in line is connected reliably
17
Example Of Practical Fault
Example Of Practical Fault
1. Noise During Conversion in Big Area
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Example Of Practical Fault
Example Of Practical Fault
2. Remote E1 Alarm
TAB
ESQGE
E1
E
1
Fiber
RT
S200
Q
S200/U300
PST
N
P
O
W
E
R
K
P
O
W
E
R
K
A
T
I
D
L
C
C
T
R
K
T
R
K
T
R
K
T
R
K
I
C
S
I
C
S
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Example Of Practical Fault
Example Of Practical Fault
3. ADSL Subscribers Failed to View Web
20
Example Of Practical Fault
Example Of Practical Fault
4. Slow broadband Access during Evening

Ip Network

HW3500


COT
S200
T600

RT 2
U300

RT 1
U300




NMS
21
Thank s
Thanks