Mobile +91-9867073019. e-mail okrishna1233@gmail.com.
Professional Profile
Primary Skills WINDOWS SYSTEM ADMINISTRATION, HELPDESK OPERATIONS, TECHNICAL SUPPORT.
Extensive experience in installation, administration and networking in various environments. Focused, responsive and highly adaptable technical support professional consistently delivering Strong outcomes and provides a superior level of customer service in fast- paced environments. Excel in troubleshooting issues to the component level, Experience includes PCs and servers with various companies. Extensive experience in installation, administration and networking in various environments. Thorough knowledge of Windows Vista; Windows XP; Windows 7; Windows Server 2003; Windows Server 2008. Installing and configuring Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP;DNS;VPN related support; FTP Server maintenance; Router & Firewall maintenance. Daily Maintenance of Servers (performance, drive space, etc) & Resolving User Issues. Configuring and Troubleshooting LAN, Remote Desktop Service related issues. Provided administration support, accessing network systems in their root level access, monitoring the LAN/WAN network environment including routers, switches, Internet and software applications. Daily Analyzes performance of the system environment and provide recommendations for improvement. Backup of data on daily and weekly basis. Good in documentation and maintaining the IT inventory. Troubleshooting computer hardware, printers and other computer accessories. Configuring small home and business networks. Technical support for users in offices, home and industries.
Core Competencies
Analysis & problem solving, Software / hardware repair, configuration, and optimization. System administration - server installation & monitoring, reporting escalation, user training & support, software licensing compliance, vendor management, inventory management. Hardware / Software / OS administration for windows server 2003/2008/r2,exchange server, web server, ftp server. Client H/W,S/W,OS support of Microsoft windows XP/WIN7/WIN8.application support of Microsoft office 2003/2007/2010/2013. Network support LAN support: switches, patch panels, cabling.
Technology Summary Hardware: Servers, Thin Clients, Desktop hardware. Switches and Routers. Software: Windows Sever2003/2008/r2,Windows xp/7/8,Linux OS, MS Office, Outlook, Symantec tools, Nova Backup tools, Norton Ghost, MS Exchange, Antivirus. Microsoft Server: DNS, DHCP, AD DS,GPO,GPMC,WDS,VPN,IIS7, Server Core, Print Server.
Professional Experience
Currently working as System Administrator at , KPIT Global Solutions Limited Mumbai from 2012-August to till date. Roles & Responsibilities Managed the overall administration of Windows Based applications. Provide 2nd level support to the Active Directory, Exchange 2003, Networking and DNS,DHCP, Systems. Troubleshooting HP, DELL Desktops, laptops, Server. Troubleshooting OS related issues including device/driver installation issues and performance issues. Managing & Administrating 2003 & 2008 Servers, Monitoring and Troubleshooting OS through Event forwarding. User Management using Active Directory, Managing shared folders using DFS. Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Maintaining Server of around 33 nodes for Rendering purpose. Maintaining Server-Client Kasper-sky Antivirus for all workstations and servers.
Previously worked as Windows System Administrator at Signum iTechnologies (pvt)Ltd, Mumbai from 2010-August to 2012-April. Roles & Responsibilities Installed of latest versions of Operating Systems on demand, per requirements of the users. Troubleshoot all kinds of Computer Hardware problem , System Software problem in a efficient way . Deployment Of Antivirus to meet the Internet security threats. Deployed performance enhancing/monitoring tools, Performed on-going performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Deploy new network infrastructure for corporate such as structural cabling, deployment of dedicated server room environment. Installation of Windows server 2003 and 2008 and Configuring Active Directory and Exchange server for the client. Provided on-site and remote technical support to all the users in the organization. Assisted the IT manager in developing and coordinating future network replacement plans, server upgrades.
Personal Details NAME : O.Krishna Father Name : Komuraiah DOB : 21-09-1983 Nationality : Indian Location : Durga Nagar, Jogeshwari(E),Mumbai-93