SMP 7.

1 SP2 Point Fixes Rollup Version 4 Information Notes

This document contains the following topics:
Introduction
Installation
Fixed Issues in This Release
Known Issues in This Release

Introduction
This rollup contains point fixes that were not part of the regular SMP 7.1 SP2 release cycle. For Symantec
Management Platform 7.1 SP2 release notes, see knowledgebase article DOC4731. This rollup includes a
list of fixes for SMP.
The current version for this Rollup that can be provided to customers is 7.1 SP2 Point Fixes Rollup version 4,
which contains Server and Client side fixes.
Rollup version 4 is cumulative and includes all fixes from Rollup version 1, 2 and 3 which was released at
January 3 2012, February 17 2012, and March 15 2012 respectively. The main coverage of this rollup
functional issues (server and client side) which were reported by customers during March and April 2012.
This rollup introduces new fixes that target customer reported defect from resource merge, NS security and
replication areas. Also Rollup v4 fixed few inconsistencies in Task Server and SMF code introduced by
previous rollup versions.
Rollup v4 can be installed either on clean ITMS 7.1 SP2 or atop of rollup v2 or v3. All corresponding files will
be replaced with newer ones.

Note: Server side components are a blind revision of the 7.1 SP2 code and should have a version of 7.1.8280

Installation
Prerequisites
You need to have installed Symantec Management Platform 7.1 SP2. This Rollup was built against SMP 7.1
SP2.
Server: SMP 7.1 SP2 (7.1.8280)
Agent: 7.1.8280
Solutions: ITMS 7.1 SP2


Note:
If you have not upgraded to SMP 7.1 SP2 yet, please review the information contained in TECH177513
Upgrading to ITMS 7.1 SP2 - Best Practices.
Before applying this Rollup read the following, especially if you are upgrading from Rollup v2:
It is highly recommended to apply this rollup at a maintenance window when Symantec Management Platform
(SMP) has minimal activity. After installing the rollup there may be errors in log. The number of errors depends
on level of SMPs activity. The less the activity, the smaller the amount of errors. These errors will disappear over
time. These errors are being caused by tasks running that are seeking previous task servers which had SQLlite
support (this was removed in v3). Also it is possible that some tasks will hang or go into loop. In most cases
those tasks will restored in time (after task server is re-registered). If not then restart SMA and task.
It is highly recommended to temporarily uninstall Inventory solution plug-in on NS before SMA upgrade after
rollup v4 was applied.

Installation Steps
1. Extract the files contained on this SMP7_1_SP2_Rollup_v4_May02_2012.zip into your SMP Server
hard drive.
Note: Please ensure that rollup binaries WILL NOT BE KEPT within Altiris folders tree.
2. After the files are extracted, you will notice 3 subfolders: UpgradeFromSP2, UpgradeFromSP2v2
and UpgradeFromSP2v3.
Rollup v4 can be installed either on clean ITMS 7.1 SP2 or atop of Rollup v2. All corresponding files
will be replaced with newer ones. Depending on what is your current status, select the proper folder
that applies to your case: If not previous Rollups were applied on your SMP 7.1 SP2, follow the
instructions below using the files on UpgradeFromSP2 folder. If you have SMP 7.1 SP2 Rollup v2,
then use the files on UpgradeFromSP2v2 folder. The same will apply for SMP 7.1 SP2 Rollup v3.
Note: The Rollup installation may take few minutes to finish.
3. Open CMD shell as Administrator and run Install.cmd to install the assemblies required for this
Rollup.
4. The original assemblies will be backed up in the same folder where the 'Install.cmd' is located.

Note: This installation RESTARTS Altiris Services and Web Services.
5. Data about rollup version will be placed into the registry (under
HKLM>SOFTWARE>ALTIRIS>POINTFIXES).

6. In order to install the Symantec Management Agent provided in this Rollup, go to Settings->Agent
Plug-ins->All Agents Plug-ins->Symantec Management Agent->Windows->Symantec Management
Agent for Windows Upgrade to Symantec Management Agent and roll out the policy to Windows
based clients. Symantec Management Agent will be upgraded upon policy receipt.

Note: SMA version for rollup v4 is 7.1.15350.8350.

Note: In case that you have your Upgrade policies set to Run Once ASAP, the upgrade policy will
not run again on your client machines since it has run once already.
You may want to clone your Upgrade policies or create new ones and use the desired filter/target.

7. Regarding the fix for eTrack 2627692 Scheduling options for roles and accounts, allowing to scope
subset to be replicated by specific rule, for how to create new rule see ReadMe.txt under the
CreateRule folder.
8. For Site Servers (Remote Task Servers) you need to execute PFInstaller.exe on Remote Task server
from folder RemoteTS.

Note: This is only necessary for Task Servers that were installed using an SP2 GA package or SP2
Rollup v2 package. There were 2 issues fixed in Remote TS and NS:
1. Etrack 2575047 Deployment jobs randomly stop when agent components upgrade during a task
2. Etrack 2661494 point-fix does not work for client job which contains tasks and another client job
within
Remote TS will still work fine without upgrade Remote TS. These 2 fixes were made for particular
customer only, so customers do not need to install them unless they have such problem.

a. Copy folder RemoteTS to your Remote Task Server
b. Run PFInstaller.exe as Administrator. PFInstaller.exe requires .NET Framework 3.5 installed on
PC and Notification Server or Site Server.
c. Select checkbox Remote Site Server(Not NS)
d. Click Install Files button.

9. In previous versions of the Rollups, all database cleanup scripts were executed automatically.
Because certain scripts can take an extended period of time, it was decided to not run them
automatically. We suggest pausing NS Processing (SMP Console>Settings>All Settings>Notification
Server>Notification Server Settings and turn Off Server Processing) before running these scripts.
The scripts that need to be manually executed on your SMP server are:

a. Cleanup Orphan Tasks. Execute OrphanTasks.bat from CleanupOrphanTasks folder.
b. Clear old Filters For Script Tasks. Execute Filters.bat from ClearFiltersForScriptTasks folder.
c. ReSave SWD Policy. Execute LegacySWDPolicies.bat from ReSaveSWDPolicy folder.
After these scripts complete, dont forget to restart NS Activities.
Note: Run these scripts as Administrator. Running these scripts can take some time to finish, so plan
accordingly. In most cases it should take few minutes.


Rollback Steps
1. Make sure that Backup folder exist in the same location as uninstall.cmd.

2. Run Restore.cmd. Make sure that you run the uninstall script from Administrator elevated cmd.exe.
Assemblies will be restored from the 'Backup' folder.

Note: This installation RESTARTS Altiris Services and Web Services.
3. To uninstall the updated Symantec Management Agent provided with this Rollup, go to Settings-
>Agent Plug-ins->All Agents Plug-ins->Symantec Management Agent->Windows-> and enable the
Symantec Management Agent for Windows- Uninstall policy. Schedule policy to install SMA on
clients. The original version of SMA will be installed.

Note:
The 7.1 SP2 Point Fixes Rollup needs to be applied in each SMP Server in a Hierarchy. It is recommended
upgrading child servers first and then parent NS in the Hierarchy. Please refer to HOWTO21657.

Fixed Issues in This Rollup
The following are the currently reported fixes included on this SMP 7.1 SP2 Point Fixes Rollup v1. If
additional information about an issue is available, it is possible to access this by clicking the Article ID link.
(Note: N/A = Not Available)
Internal
ID
Issue Abstract Article
ID
Notification Server Core
2620808 We need to evaluate the time that takes to load the Right-Click menu for Computers
resources
N/A
2634514 Slow performance when clicking update membership with a large membership -
spGetComputerResources
N/A
2627875 Getting deadlocks in sp_Inv_AeX_SWD_Status_Summary_clean N/A
2627692 Scheduling options for roles and accounts, allowing to scope subset to be replicated
by specific rule
N/A
2627677 Performance optimizations on replication of roles and accounts required N/A
2627388 Replication in hierarchy doesn't propagate resource deletion from parent to child N/A
2627390 'Role' resources are constantly replicated during differential replication N/A
2611595 Slow performance when updating policy with a large target N/A
The following are the currently reported fixes included on this SMP 7.1 SP2 Point Fixes Rollup v2. If
additional information about an issue is available, it can be accessed by clicking the Article ID link. (Note: N/A
= Not Available)
Internal
ID
Issue Abstract Article ID
Notification Server Core
2636958 Image creation failed if teaming is created using two physical NIC N/A
2643544 Unable to import computers from all security groups in Active Directory or from
within a specific organizational unit
TECH183474
2653019 Condition cannot be added in Normal mode under Filter expressions in Query
builder
TECH179348
2652467 Unable to delete Computer resource. Error: Violation of PRIMARY KEY
constraint 'PK_ResourceTargetContainerChanges'. Defect in trigger
trgScopeUpdateTargetInvalidate
N/A
2658306 Resource updates are taking large amount of time and memory resources due to
multiple MonitorChangesAsync threads when there should only be one
N/A
2655827 Importing security groups from AD does not contain all the members. TECH178787
Task Server
2637403 Task run instances scheduled at the parent cannot be "stopped". The message
indicates it will, but it does not.
N/A
2629544 Client task agent started running old tasks multiple times daily. Tasks had been
configured to run just once and had already ran previously weeks before.
N/A
2625970 RCa - Hierarchy - Client Task will be replicated each differential replication even
if it wasn't changed in case it was executed on child's computers
N/A
2575924 Task run-instances are replicated erroneously to all child nodes in a hierarchy
instead of only the one(s) to which it belongs.
N/A
2124511 Schedules added to client tasks after first replication are not replicated unless the
client task itself changes
N/A
1647634 TS 7.0 Replicating a scheduled task using a Target causes blank computers to
appear in list
N/A
2143240 Task Server: Tasks set to run to a schedule and assigned to agents at both
levels of a hierarchy will eventually be marked as Failed on the Parent NS.
N/A
Symantec Management Framework
2620222 SoftwareCache.xml is overwritten during execution of dozen detection checks
from MD policies which are scheduled in one time
N/A
2636128 Task within a MSD set to run only at maintenance window, executes
immediately if override is set and if the Task is first in the list
N/A


The following are the currently reported fixes included on this SMP 7.1 SP2 Point Fixes Rollup v3. If
additional information about an issue is available, it can be accessed by clicking the Article ID link. (Note: N/A
= Not Available)
Internal
ID
Issue Abstract Article ID
Notification Server Core
2642971 Non-Symantec Administrators with rights to create targets are unable to view
and update membership of custom targets created by other users.
N/A
2663091 Filters created by AD Site import are getting deleted and then get recreated on
the next import, but with a different GUID
N/A
2667544 Filters with a large number (2000 or more) of statically assigned computers,
takes a long time to Open, hit Edit, and also Save
N/A
2669872 Settings for "Use multiple schedules" in Shared Schedules GUI are not
respected.
TECH183457
2681855 The "Users" report located at \Reports\Notification Server
Management\Server\Resource has poor scoping performance.
N/A
2698825 AD Account and Role Import no longer traverses groups inside the imported
group. Groups within the membership of a group are not processed or
associated to the parent group
TECH183463
2705767 AD Import only imports the users of the first group, and not that nested group. TECH183464
Task Server
2575047 Deployment jobs randomly stop when agent components upgrade during a task. N/A
2659363 Client Task Agent shows multiple running tasks. No new tasks accepted. N/A
2661494 point-fix does not work for client job which contains tasks and another client job
within
N/A
2679526 Client Task Agent may enter the loop while failing to post task status to TS
Server.
N/A
Symantec Management Framework
2643799 The notice that a Managed Delivery Policy is available does not work, the pop-
up does not appear
TECH177164
2682976 SoftwareReleaseResource item is replicated on each differential replication. TECH183470
MP_UI
2641092 In a large DB the process of building a target takes several minutes each
attempt often failing the first few times due to a "The Data Cannot be Loaded"
error. In all building a single target can take up to an hour.
N/A
2650998 Report columns don't resize properly to show all data N/A


The following are the currently reported fixes included on this SMP 7.1 SP2 Point Fixes Rollup v4 (the ones
mentioned above are also included). If additional information about an issue is available, it can be accessed
by clicking the Article ID link. (Note: N/A = Not Available)
Internal
ID
Issue Abstract Article ID
Notification Server Core
2220166 spResourceMerge is killing performance in large replication environment N/A
2657265 Resource Merge is not keeping both ResourceKey values for the following
resources (Company, Product, Software Release).
N/A
2722216 Replication is overwriting security role permissions on child NS that don't exist on
the parent
N/A
2654047 Resource Merge is allowing Resources with the No Delete attribute to be merged
into other resources.
N/A
2678785 Package Server on Win Server 2003 will not download package files over 4 GB
when UNC is disabled.
N/A
2686685 ITMS7.1SP2 with Rollup v2 - Condition cannot be added in Advanced mode
under Filter expressions in Query builder.
N/A
2687977 AD Import no longer imports users into roles when OU contains '/' character. TECH180929
2702824 vproduct seems to be causing blocking on the database. N/A
2732748 CollectionMembershipChanges table is no longer purged after installing
Altiris.NS.dll from SMP 7.1 SP2 v2 rollup
TECH185400
Task Server
2671707 Client task schedule is missing from console on 7.1 sp2 upgrade. N/A
2681908 Restricted users are unable to see task instance details. TECH184912
2695630 Unable to Import task if RunAs Specified user is selected
TECH181758
2729130 Binary incompatibility broken in 7.1SP2
ClientTaskInstanceReplicationDataCollection class derived from other class ,
than was.
TECH185077
2729129 Binary incompatibility broken in 7.1SP2 all Task Management VersionItems are
Items.
TECH185077
2762563 Binary incompatibility. Missing public method
DeleteHierarchyreplicatedInstances()
TECH185077
Symantec Management Framework
2676645 Create cleanup script to remove orphan SWM tasks. N/A
2692043 ITMS7.1SP2 - Upgraded from 7.x - SMA receives new client policy every time it
requests update.
N/A
2701339 Software Package Resources replicate "Command Line Requires Package"
parent association type in "Add" mode, rather than "Replace".
N/A
2744175 "Updates" association is not deleted from child NS side if it was removed on
parent NS side for Software Resource.
N/A


Known Issues in This Release
The following are known issues for this Rollup. If additional information about an issue is available, you can
read it by clicking the Article ID link.
Issue Article ID
Internal
ID
Remote task server should be upgraded from 7.1 SP2 GA and 7.1 SP2 rollup v2
only. Upgrade of Remote Task Server from rollup v3 version is not necessary.
N/A N/A
Once the snapshot file is deleted for a package, it is not getting recreated
though the package is re-downloaded
N/A 2763722
Entry for Resource target is not getting added in
ResourceTargetContainerChanges table
N/A 2763740
Replication hung sending data up after applying SMP 7.1 SP2 Rollup v4 TECH189467 2791898