TTS Business Analyst: Learning

mylearningplan | TTS Business Analyst
1
Questions?
Contact TTS.OE@target.com with Minneapolis Learning Plan questions or
Contact Technology.Training@target.com for Bangalore Learning Plan questions
Minneapolis Job titles: Business Analyst, Senior Business Analyst, Business Consultant
Bangalore Job titles: Associate Business Analyst, Business Analyst, Business Consultant, Senior
Business Consultant
TTS Business Analyst
Congratulations! Whether you have been a TTS Business Analyst for years, or are just joining the
ranks, you are taking a great step in your development by beginning your Learning Plan. The
Learning Plan is intended to help you identify, pursue, and track the learning activities which will
be most helpful to you in your Target career.

Of course not every Business Analyst is created equal. No problem. Depending on your previous
experiences and courses, you might use every resource and activity on this Learning Plan or you
might use just a few. Its designed for you, so work with your supervisor to customize it to your
training and development. Activity doesnt apply to you? Delete it. Want to do something not on
here? Add it. This is your development and your Learning Plan, so you own it.

Learning Plan Guidelines
If you are new in role:
1. Phase I
a. Browse the core and elective curriculum below. Curriculum is organized into
themes, and high priority themes are listed first.
b. Use the status template to discuss your training goals in status with your Manager.
2. Phase II
a. Create a development plan between you and your Manager for continued focus on
training and development.
b. Use the development tracking sheet every month to track your training
accomplishments.
c. Continue development discussions with your Manager.
d. Revisit your job familys Learning Plan for quarterly updates.

If you have been in role for 12 months or longer:
1. Discuss your training goals with your Manager.
2. Browse core and elective curriculum below to determine what fits for you. Curriculum is
organized into themes, and high priority themes are listed first.
3. Use the status template to discuss your training goals and create a development plan
for continued focus on training and development.
4. Use the development tracking sheet and revisit every month to track your training
accomplishments.
5. Continue development discussions with your Manager.
6. Revisit your job familys Learning Plan for quarterly updates.


2
Questions?

Table of Contents
(Jump to a topic below while pressing the Ctrl key.)

My Learning Activities: Core

My Learning Activities: Electives

Manager Status Template

On The Job Practice

Development Tracking Sheet


3
Questions?
My Learning Activities: Core Curriculum
These core learning activities are pretty much the foundation of what youll be doing as a TTS
Business Analyst. There are links to the activities and resources for ongoing support once you start
doing what youve learned. Write down the key insights as you go to help you keep track of key
learnings. And if youve already taken the class or have previous experience that has given you
what you need, go ahead and delete it from your plan.

Foundational Courses
Learning
Activity
Description Key Insights | What I Learned
TTS 101 Overview of TTS, including goals, organizational
structure, roles and basic IT project management.

Target Systems
Development (TSD)
Overview Lesson 1 -
Introduction
TSD is a set of policies, frameworks, processes,
templates and tools that define how systems
development projects are managed and executed
in TTS.

TSD Overview Lesson
2 - Business Value
Management
Business Value Management is the process that
ensures that the technology effort delivers on the
goal, objective, and expected benefits as defined
by the business.

TSD Overview Lesson
3 - Project Management
The discipline of planning, organizing, and
managing resources to bring about the successful
completion of project goals and objectives.

TSD Overview Lesson
4 - Systems
Engineering
Describes the work that is done to meet the
project objectives and produce the desired
solution.

TSD Overview Lesson
5 - Quality Management
Describes the audit and reporting processes that
ensure projects are executed according to
corporate and regulatory policies and procedures.

Add your personal training

Further Development: Months 2 - 3
Learning
Activity
Overview of Scenario
Based Requirements
SBR SharePoint
This module provides team members with a
comprehensive overview of the history and
process for scenario based requirements. This
class should be taken before participating in the
Scenario Based Requirements workshops.

Facilitating Effective
Meetings
Bangalore link
Minnapolis link
Facilitate more effective meetings. Specific tips
and suggestions for managing meetings, how to
stimulate discussion and handling difficult
situations.

Thinking & Speaking on Helps participants improve their presentation
skills


4
Questions?
Your Feet
Bangalore link
Minneapolis link
Tips, Tricks and Tools
for Monthly Forecasting
This online reference tool provides an
explanation of how to estimate and forecast
project spend and how to use the Financial
Dashboard to reconcile project financials and
report on financial metrics.

Technology Evaluation
Process
The objective of the TTS Technology Evaluation
Process is to standardize the evaluation,
recommendation and introduction of new
development technologies into TTS.

Caliber (Wiki)
Caliber SharePoint
CaliberRM is a powerful requirements
management system that allows project teams to
deliver high quality applications that meet end-
user specifications.

Quality Center (Wiki)
Quality Center
SharePoint
Quality Center is Target's Requirement, Test
Case/Sets and Defect information management
application.

Issue Framing Issue Framing is a structured process to identify
all of the key questions to solve a business issue.
*Minneapolis only

Understand Role of BA
in Each Phase

Build BA skills in each phase of a project.

*Bangalore only

Agile/Scrum Workshop One-day workshop focusing on the Agile/Scrum
project management methodology.
*Bangalore only



Personal and Career Development
Learning
Activity
Visit the TTS
Development page on
the Wiki
The TTS Development page should be the place
you look for tools, resources and activities to aid
you in developing yourself throughout your
career. Save it as a bookmark and visit it often!
Some things will apply to you; others will apply
later in your career.




5
Questions?
Business Contextual Knowledge
Use whichever courses apply to your partner business area
Business Course Key Insights | What I Learned
Retail Global Lifecycle (e-learning)

Retail Basics: US Retail & India (e-learning)

Retail 101 (classroom) (Bangalore only)

Assets Protection AP Academy (e-learning for AP team members)

Client Support Center store training
(for a CSC audience, but provides good
hardware and software overviews:
AP Systems

Target Foundations: Assets Protection Overview
(Minneapolis only)

Distribution Target and the Supply Chain (e-learning)

DC Source

Distribution Systems

Target Foundations: Distribution Overview and
Tour (Minneapolis only)

Transportation & Distribution 101 (classroom)
(Bangalore only)

Finance Finance Overview (e-learning)

Finance Pyramid Overview

Finance 101 (classroom) (Bangalore only)

Human Resources HR Overview (e-learning)

HR Systems

Marketing Marketing Overview: Our Framework (e-learning)

Marketing Overview: Our Structure (e-learning)

Merchandising Merch 101 (PowerPoint with notes)

Target Foundations: Merchandising Overview
(Minneapolis only)

Merchandising 101 (classroom) (Bangalore only)

Property Development Property Development Orientation (Wiki)


6
Questions?
Property Development 101 (classroom)
(Bangalore only)

Stores Client Support Center store training
Grocery
Kiosks
Pharmacy
Point of Sale
Wireless
Workstation Applications

Store Experiences (Minneapolis only)

Target Foundations: Stores Overview
(Minneapolis only)

Stores 101 (Bangalore only)

Target Financial
Services
TFS Overview (PowerPoint)
Target Sourcing
Services
TSS Overview (Word doc)
Target Technology
Services
TTS 101 (Wiki with links to e-learning)



7
Questions?
My Learning Activities: Electives
Below are elective activities that will help you focus on your training and development. Although
they are not Core Activities, the information you gain will come in handy as you perform certain
aspects of your job. Select the ones that most apply to you at a time that makes sense for you.
Remember, training and development is manager-driven, and team-member owned. Bring
these ideas to have a dialogue with your manager and make a plan for your training and
development.
Learning
Activity
SkillPort / Books
24x7
Extensive e-learning curriculum and
reference library for all TTS team
members. Register for free using your
Target LAN ID.

CIO.Executive
Board.com
Articles, white papers, case studies,
scenarios and e-learning offerings
submitted by member IT organizations.
Register for free using your Target
email address.

Finance 101 Finance 101 is training designed to
give a basic understanding of financial
concepts at Target.

Gartner

Gartner is a collection of analysis and
advice for the users and vendors of
technology. Searching on the Gartner
website is free but you need to
register; most Gartner publications are
available through Guest Insights. Use
the Guest Insights Request form on the
Guest Insights tab on InsideTGT.

Communication My Target Workspace (MTW)
My Sites
SharePoint
Groups
Discussion Boards
REDtalk
Blogs
Live Meeting
Communicator
RSS

Presenting to
Convince
This online module provides basic
content on how to organize your
message, the importance of knowing
the expectations of your audience,
setting the stage before the
presentation and making best use of
visual aids.

Influencing without
Authority
Gain insight into your preferred style of
influencing and your influencing
pattern. Be introduced to the concepts


8
Questions?
Bangalore link
Minneapolis link
of fixed and variable influencing levers
and their affect on your ability to
influence. Discuss tactics on how to
maximize your immediate influence,
how to build your long-team influence
and how to react and respond to failed
influencing attempts.
Giving, Receiving
and Requesting
Feedback
Bangalore link
Minneapolis link
This class will provide you with
principles and ideas to improve your
feedback skills in each of these areas.
In addition, you will have the
opportunity to practice the application
of these skills. Finally, you will create a
goal to improve your feedback skills in
your work setting.

Repeatable
Infrastructure and
Patterns (RIP)
Tool
RIP provides a coordinated one-stop-
shop approach to managing Projects,
Applications and Solutions.

Target Goals &
Objectives
(SharePoint)
Review the Target corporate goals and
objectives and discuss how your TTS
team contributes to the larger company
vision. Discuss your role in the goals
and objectives in the planning process.

Enterprise
Analysis and
Making a Business
Case
(Skillport)
Enterprise analysis is a key knowledge
area in the practice of business
analysis. During enterprise analysis,
the business analyst identifies
business opportunities, builds a
business architecture framework, and
determines the best project investment
path for the enterprise.

Requirements
Planning and
Management
(Skillport)
This course will examine how to
identify and manage requirements risk,
identify and estimate requirements
activities, control requirements scope,
track metrics for projects and products,
and manage requirements change.
This course is aligned with the
Business Analysis Body of
Knowledge (BABOK) published by
the International Institute of Business
Analysis (IIBA). It is designed to
assist in the preparation for the IIBA's
Certified Business Analysis
Professional (CBAP) certification.

Analyzing
Requirements
Using Models
(Skillport)
This course will examine how to use
process and flow, data and behavior,
and usage models to analyze
requirements.


9
Questions?
Communicating
and Implementing
Requirements
(Skillport)
This course will explore methods of
creating a requirements
communication plan, developing and
presenting a requirements package,
and conducting a formal review and
sign-off of documented requirements. It
will also look at how to review and
revise solutions, assess and select a
final solution, support the
implementation of that solution, and
perform post-implementation activities

Refining and
Documenting
Requirements
(Skillport)
This course will examine how to refine
user and functional requirements,
quality of service requirements,
assumptions, and constraints for
analysis. It will also look at the
attributes that can be assigned to
requirements, the different types of
requirements documents available,
and the processes of validating and
verifying requirements.

Axure

A tool for creating wireframes,
prototypes and specifications for
applications and websites.
*Bangalore only

TTS Learning
Week

A quarterly program providing
opportunities for TTS team members to
invest time in their development.
Offerings focus on TTS releases or
projects, retail or technology industry
topics or personal development.
*Minneapolis only




10
Questions?
Learning Plan: Manager Status Suggested Topics
Use this template to prepare for your status with your manager. Use this form to collect your
thoughts before the status, and if it makes sense, bring it with you.

1. Discuss what you learned from your review of the curriculum topics.

2. What questions do you have based on what you learned?

3. Describe your plan for completing the training classes.

4. What classes are priority and important for you to understand in your role?

5. What partners will you need to take? What resources should you leverage?

6. Review your Development Tracking Sheet with your Manager.

7. After reviewing the TTS Team Member Development Wiki, discuss the tools you can
leverage in your development.


11
Questions?
On-the-Job Practice
Most of your learning doesnt happen in the classroom. It comes from doing the job. Thats the
70% in the 70/20/10 training model! The job duties below are many of the core functions
performed by a TTS Manager. Work with your manager or mentors to observe and practice
activities whenever possible before you actually have to do it. And even after you start doing the
activities, you still have a support network of people and documented resources to help you out.

Relationship Management
My Task My Support
Lead a key stakeholder meeting. Strategic Negotiations (class)
Experienced peer
Create a communication plan. Communication Plan (template)
TSD Project Portal (SharePoint)
Experienced peer
Create a problem management process
or project issue log.
Issue Log (Wiki)
Issue Log (sample)
TSD Project Portal (SharePoint)
Experienced peer
Add your own task

Strategic Planning
My Task My Support
Captures the business direction and key
strategies.
Business Direction samples
Strategic Planning (Wiki)
Summarize industry trends,
benchmarks current state to trends.
Trends & Drivers samples
Outlines the gaps between the current
state vs. the future state.
Capability Assessment Process Guide
Business Capability Architecture Site
Author a Functional Specification Scenario Based Functional Spec (template)
Author a Requirements Traceability
Matrix
Requirements Traceability Matrix (template)
Add your own task

Demand Intake & Management
My Task My Support
Document new technology ideas. Demand Intake: List of Ideas (Wiki)
Create & Manage Ideas in Clarity
Assess ideas, including cost estimation,
requesting approval and driving
approval effort.
Demand Intake: Assessment of Ideas (Wiki)
Create & Manage Ideas in Clarity
Experienced peer
Add your own task

12
Questions?

Application Portfolio Management

Program & Release Governance
My Task My Support
Define and create scenarios; create
high-level requirements.
Scenario Based Requirements (Wiki)
Overview of Scenario Based Requirements (e-
learning)
CaliberRM Basics (e-learning)
Ensure business alignment and that the
project objectives have been met.
User Acceptance Testing (Wiki)
Experienced peer
Collaborate with business partners to
define training and rollout plan.
Training & Rollout (TTS) (Wiki)
Participate in project tollgates. Project Tollgates (Wiki)

Add your own task

Financial Management
My Task My Support
Add your own task
Innovation
My Task My Support
Participate in an ideation session with
client or team
THINK (toolkit)
Parallel Thinking (wiki)
Experienced Peer
Add your own task

My Task My Support
Own, co-own or be the functional
contact for an application or portfolio.
RIP for Application Owners
RIP Application/Technology Definition and Decision
Tree
RIP Application User Guide
Common Ownership Model
Application Ownership
Document application-level roadmaps. Roadmap guide
APM Roadmap templates
Add your own task

13
Questions?
Development Tracking Sheet
Track your activities on this sheet. Print it out, hang it in your cube, and mark it up if you choose to
do so. This sheet is intended to help you and your Manager stay on top of your Learning Plan. It
may be used in conjunction with your Leadership Status. Its yours to work with.

Activity
Date
Learning Activity
Description
Key Insights | What I Learned

TTS Business Analyst: Learning

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