Access English Centre

Immigrant Centre Manitoba

RECREATION AND TRAVEL: Travel Agent
Travel Agent Role-Playing Work-out Ativity
60 minutes
Advanced Level
Facilitator Note: This speaking activity is good practise with question formation. It
provides meaningful interaction. This is a think-pair-share activity
for the participants.
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Materials: Student needs: picture cards(diferent destinationvacation places!
voca"ulary sheets
#ptional: penspencils
paper
$acilitator needs: white"oard % white"oard markers
5 min.
10 min.
Procedure: Introduction-
Before you begin:
&. 'rite the following prompts on the white"oard:
Sell a Travel (ackage
&. Travel )gent
*. +ustomer
Introduction: The facilitator will e,plain activity.
*. Instruct the participants that they will take turns in selling a travel package.

-. The goal of this activity is to look at the picture and think of an e,otic destination
for travel. Two people are the customers (e,. a couple or friends! and the other
participant is the travel agent. The travel agent is going to .sell/ the vacation "y
descri"ing the travel destination and activities to do on the vacation.
0. The .customers/ will ask questions a"out the vacation. If the customers are
happy with the travel package1 they will purchase the travel package.
2. Then switch roles.
3. )sk the participants1 what are some voca"ularyquestions you can ask a"out a
travel package4 (5rainstorm-think of some ideas together.!
6,. schedule1
itinerary
7ights
costs
services
emergency contact
travel insurance
cancellation policy
all-inclusive vacation
Page 1 of 4
Work-ut:
25 min.
15 min.
5 min.
accommodations
reservations
resort
hotelmotel
6,. 8o I need to purchase travel insurance4
Is the resort all-inclusive4
9. :and-out voca"ulary and .(ossi"le ;uestions/ sheets-go over the voca"ulary
and questions. <se the voca"ulary andor .(ossi"le ;uestions/ sheets as
reference.
=. #ptional: 'rite their questions
>. 8emonstrate.
&?. 8ivide the whole group into small groups of three.
&&. :and-out a picture card to small group. @ive them time to t!ink.
&*. +irculate among the small groups1 and "e ready to answer questions or add
suggestions while the small groups do the activity.
&-. Aater1 ask for volunteers to s!are their skitrole-play.
&0. )fterwards1 the whole group decides which vacation they would take.
"ariation Activit#: @roup the participants in pairs: have one person as the
customer
and the other as the travel agent.
Page 2 of 4
$%A"&L "CA'(LA%)
*$&L +M$&L+ INN: Beservations
Single Boom 8ou"le Boom
Internet )ccess
(oolCacuDDi
%&,%$: )ll-inclusive
Eeals Included
Spa
$%AN,P%$A$IN: (lane1 train1 "us line1 su"way1 and tickets
IN,(%ANC&: Travel Insurance )ccident Insurance
PAC-A.&,: )sian (ackage: Singapore1 +hina1 Capan1 and
:ong Fong
6uropean (ackage: )ustria1 @ermany1 $rance1
and Italy
6,otic @etaway: Ee,ico or Camaica
AC$I"I$I&,: Swimming8iving
)rt @allery Tours
:orse"ack Biding
POSSIBLE QUESTIONS
1. Where do you recommend for a nice summer holiday?
Page 3 of 4
2. Id like to surf and swim, what kind of travel packages do you
recommend?
3. o I need travel insurance?
4. !ow much does this vacation cost?
5. What kinds of activities are availa"le?
#. Whats the cancellation policy?
7. !ave you gone to $e%ico "efore?
&. 're pets allowed at this hotel?
9. 're there any concerts availa"le at that time?
1(. What does the package include?
11. Which package is the "est deal?
12. I have only )1,((( for a vacation, what do you recommend?
13. Is it safe to travel there?
1*. I like to downhill ski, do you have any ski packages?
1+. I have a family of *, what kind of family,friendly packages, do you
recommend?
Page 4 of 4