A presentation shown to staff of the Markkula Center for Applied Ethics, Santa Clara University, on July 24, 2014, to highlight Twitter and its principal features. Created and presented by Caroline Jaffe-Pickett, writer and Assistant Director of Communications and Social Marketing.
Case studies include: Oreo, Batboy, Miracle on the Hudson, Zappos, Charity Water, American Red Cross, and others.
A presentation shown to staff of the Markkula Center for Applied Ethics, Santa Clara University, on July 24, 2014, to highlight Twitter and its principal features. Created and presented by Caroline Jaffe-Pickett, writer and Assistant Director of Communications and Social Marketing.
Case studies include: Oreo, Batboy, Miracle on the Hudson, Zappos, Charity Water, American Red Cross, and others.
A presentation shown to staff of the Markkula Center for Applied Ethics, Santa Clara University, on July 24, 2014, to highlight Twitter and its principal features. Created and presented by Caroline Jaffe-Pickett, writer and Assistant Director of Communications and Social Marketing.
Case studies include: Oreo, Batboy, Miracle on the Hudson, Zappos, Charity Water, American Red Cross, and others.
Assistant Director of Communications and Social Marketing
Twitter Presentation Overview Source: Media Bistro 2014 Social Media Stats Overview nextgov.com Overview Who's on Twitter? Overview Twitter Most E!ective for Nonprots Through These Top 12 Features
1. *# Hashtags for events, campaigns, trends, programs, Ex #DalaiLamaSCU #ConscienceProject #beautifulSCU #GivingTuesday #bringbackourgirls Consolidates audience for content aggregation
2.*Lists Create your own, Subscribe to others Fast Track way to group similar entities Ex ethics inuencers, Bay Area media, Campus tweeters Overview 3.*Related Applications, esp micro video"" Vine, Instagram, Instagram Video
4.*Blog and website Promotion/General Promotion #Light$
5.*Fundraising
6.*Feedback/Crowdsourcing/Market Research Overview 7.*Alliance with Inuencers/Lead Capture/Potential Audiences, Customers, etc
8. Immediacy/Surprise/Drama #Oreos at Super Bowl$
9. Bridge to O%ine/Realtime events, relationships, etc
10. Press/PR
11. "Voice" and Personality for your brand
12. Multimedia connect Top Nonprots on Twitter Best Practices and Tips Credit: Janet Fouts Best Practices and Tips
*set up a dynamic prole that uses keywords for your bio and use good quality prof pic #Avoid the default egg$
*keep an even ratio of followers/ following
*tweet a variety of media to keep it interesting
*try live tweeting events and Follow others doing the same
*Listen! Best Practices and Tips
*use Twitter Search and other tools to nd inuencers in your area of interest
*be strategic about lists and hashtags
*no more then 2 hashtags per tweet or hard to read
*keep tweets short so they can be easily retweeted Best Practices and Tips
*Tweet photos as often as possible
*Voice and personality for your brand
*Avoid self"promotion: 20& 80& rule
*Use apps such as Hootsuite, Tweetdeck, Bu'er, rather then basic Twitter Our Team Examples Reciprocity Cool Case Studies Cool Case Studies Cool Case Studies Cool Case Studies Oops! Common Terms
Twitter Prole Your homepage on Twitter, including 140 character bio and photo
Tweet 140 characters Can be text only, text with link, image, etc.
RT: Retweet Retweet what someone else posted, shows to your followers
Klout App that uses social media analytics to rank user inuence You need to register
Trending Extremely popular at this moment Common Terms @reply Public response/answer to someone, when rst word in the tweet
@mention Public mention, when last word in tweet
DM direct message #private$
Twitter "handle" Someone's Twitter identity
Stream/Feed history of tweets
Common Terms
Follow Following others of interest
Followers others following you
#Hashtag Targets the conversation, event, campaign
Favorite little gold star that shows others what kind of content you prefer
Lists Users grouped by category You can create your own and subscribe to others Can be private or public Tools and Timesavers
*Hootsuite
*Tweetdeck
*Bu'er
*Tweet Stats
*Follow/Unfollow
*Nutshell Mail And Then There's Vine... Fastest growing app in the world 40 million+ users 1 in 5 tweets = vine link Resources