Professional Documents
Culture Documents
Objective
Create a job aid on coaching and feedback for managers (specifically, first time managers).
Deliverable
Job aid for an effective coaching and feedback session for all people managers
Solution
Provide a guidelines for a leader to conduct an effective feedback session
The job aid encourages leaders to:
1. Discover and diagnose the situation and employee development need
2. Instruct and coach the employee
Guiding principles
Best practices for providing effective feedback
Usage
The leader reviews the job aid ahead of the session as a printout or download.
The leader refers to the job aid while the feedback session is in progress to ensure the golden
rules are adhered.
+Competence refers to the degree to which subordinates have the competence and commitment
necessary to accomplish a given task or activity (and does not refer to employee performance)
* Action: Things the employee is doing well and areas that can be developed
**Impact: Effect of current actions on the task
[Employee name]
[Today’s date]
I Discussion items:
1.
2.
3.
II Action plan: