Professional Documents
Culture Documents
1 December 2005
2005 Global Purchasing Policy of
Toyota Motor Corporation
March 2005 – Nagoya Japan
Cost
• Strengthen global cost competitiveness
Quality
• Achieve and maintain an unrivalled
quality globally
Technology
• Create an overwhelming advantage
Production/Supply
• Establish a global supply system with
stable supply
Key Industry Issues In 2004
Product quality and new products were rated the most important industry
issues in 2004.
Please tell me how important each of the following issues is to the auto industry right now.
Importance (4-5 on a 5 pt. scale)
100%
90%
80%
70%
60%
50%
91%
40% 84%
77% 72%
30% 58% 56%
20%
47% 45%
10%
0%
P ro duc t Quality New P ro ducts Eco no my Ne w Techno lo gie s Enviro nmenta l Regula tory Co ns ume r Tas tes Labor Relatio ns
Co nc erns Environment
New Models And Technologies Are Top
Areas Of Manufacturer Investment
New models and new technologies are reported to be the largest areas of
investment.
In which of the following areas do you expect manufacturers to increase their investment over the
next five years? (Multiple answers accepted.)
80%
70%
63%
59%
60%
20% 17%
10%
0%
Competitive analysis of South Africa relative
to Central Europe & Asia Pacific
•Financial performance
Turnover
Employment
Capital expenditure levels
Stock
•Key customer measures
Quality (external, internal and rework)
Delivery Reliability
Flexibility
•Human resource development
Basic education
Investment in training
Background Information
Based on data from:
South African Automotive Benchmarking Club (SAABC)
Global Best Practice Benchmarking Programme
– courtesy of Justin Barnes
300
280
260
240
Turnover index
220
200
180
160
140
120
100
2002 2003 2004
SA 114.65 122.97 121.27
Central Europe 128.81 149.21 156.23
Asia Pacific 187.39 194.70 233.16
Year
Employment
Total employment trend (including contractees on payroll),
using an index based on 2001 figures
300
280
260
Employment index
240
220
200
180
160
140
120
100
2002 2003 2004
SA 108.17 115.05 119.77
Central Europe 168.18 215.28 248.32
Asia Pacific 210.18 212.73 238.92
Year
Capital Expenditure
New capital equipment expenditure (CAPEX) as a proportion of total sales
11
10
8
Percent
0
2001 2002 2003 2004
SA 4.02 5.22 5.22 4.08
Central Europe 7.47
Asia Pacific 10.79
Year
Cost Performance
Market Drivers & operational performance SA avg. Asia Pacific Difference
measures avg. (%)
Total Inventory 37.83 21.83 73.29
Raw Material 20.50 13.67 49.96
COST
Work in Progress 6.92 3.27 111.62
Finished goods 10.41 4.89 112.88
8,000
7,000
Parts per million
6,000
5,000
4,000
3,000
2,000
1,000
0
2001 2002 2003 2004
SA 8,064 3,431 1,739 613
Central Europe 1,261
Asia Pacific 293
Year
Internal reject rate (goods rejected as a percentage of output)
3
Percent
0
2001 2002 2003 2004
Inter. avg. 1.54
SA avg. 3.68 3.87 3.48 2.98
SA upper quartile 0.70 0.69 0.39 0.50
SA lower quartile 5.00 5.00 5.00 4.00
Year
* Asia Pacific = 1.29% : latest SA = 3.26%
Internal rework rate (goods reworked as a percentage of output)
4.0
3.5
3.0
2.5
Percent
2.0
1.5
1.0
0.5
0.0
2001 2002 2003 2004
Inter. avg. 0.93
SA avg. 3.07 3.68 3.71 3.13
SA upper quartile 0.03 0.03 0.10 0.10
SA lower quartile 1.47 1.97 1.85 1.40
Year
95
90
Percent
85
80
75
70
2001 2002 2003 2004
SA 91.25 90.44 92.45 93.21
Central Europe 91.96
Asia Pacific 97.92
Year
Flexibility - Delivery Frequency to Customers
Delivery frequency performance to major customers: 2004
Percent
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
SA firms
50
45.1
45
40.6
40
35
30
Days
25
20
14.2
15 12.1
10 8.0
4.1
5
0
Domestic International
SA firms 12.1 45.1
Central Europe firms 8.0 14.2
Asia Pacific firms 4.1 40.6
Basic Education Levels
SA firms 80.17%
6
Percent
0
2001 2002 2003 2004
SA 2.06 2.02 1.73 1.95
Central Europe 2.78
Asia Pacific 7.76
Year
Investment in Training
Number of days spent on formal off-line training: Total & by employment category
10
8
Days
0
Man Super Prod Avg
SA 2.89 3.20 2.36 2.47
Central Europe 8.14 7.65 3.64 3.45
Asia Pacific 5.26 3.84 2.72 3.56
Employment categories
Output per employee
Inflation adjusted output per employee levels,
using an index based on 2001 figures
140
100
80
60
40
2001 2002 2003 2004
SA 100.00 109.00 113.62 109.82
SA upper quartile 100.00 126.98 134.20 127.46
SA low er quartile 100.00 97.61 95.29 96.42
Asia Pacific 100.00 67.68 87.70 98.39
Asia Pacific upper quartile 100.00 94.07 116.72 102.33
Asia Pacific low er quartile 100.00 47.31 56.64 64.89
Year
Remarks
Asia Pacific and Central Europe are clearly advancing in:
- Technology (capex, knowledge base/training)
- Manufacturing Excellence (flexibility, quality, reliability)
- Cost (raw material, growth and economies of scale,
labour rates)
Long gone are the days where our real competitor is the
developed economy of the globe – we must become
competitive against Central Europe and Asia Pacific