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iDirect Software 8.

0 Upgrade Eligibility Survey


Please complete and submit this survey to the iDirect TAC at tac@idirect.net. This
will allow iDirect to determine upgrade eligibility from your current network to iDS
elease !."# and the level of upgrade support that is re$uired. Please submit a
copy of your networks configuration database to the iDirect TAC.
Additionally, please submit your N! ser"er license file
#$home$nms$cfg$nmss"r%e.lic&.
'f your current "ersion of iD! software is (.) or older, additional
information may be re*uested by TAC after re"iewing this sur"ey.
How to Complete This orm
%efore you start this form# here are some helpful hints about each field. There are
three types of fields& fill'in fields# selection bo(es# and drop'down lists.
+ill,in +ields- To type in the fields as shown in the following form,
simply click on the gray bo) and start typing.
!election .o)es- To answer a yes$no *uestion or select an answer shown as
a , click in the bo) to the right of the desired answer. An will display
ne)t to the selected answer. To change your answer, click the bo) again to
remo"e the /.
Drop,Down 0ists- +or any field that is populated #populated field&# click on the
field and select your desired choice. The selection you make displays in this
field.
!uestio" #espo"se
$asic %"formatio"
). Company *ame
+. ,ub address -or general location.
/. Primary point of contact for the upgrade *ame&
Phone number&
0'mail&
1. 2hich upgrade plan would you like iDirect to
provide3
Note- 1our selection has no impact on your
eligibility for a specific support le"el.
A4A56A%60 P6A*S -click to make
your selection.&
7n'site 8pgrade by the TAC
9. ,ave you reviewed the iDS !." Technical eference
:uide3
Note- 1ou must re"iew iD! 2.3 T45 before
mo"ing forward with this sur"ey.
Yes No
2007, iDirect, Inc. All Rights Reserved.
iDirect Upgrade Survey 8.0 Rev B

!uestio" #espo"se
$asic %"formatio"
;. Do you have *et<odem 55 or *et<odem 55=
modems with a serial number %0672 ;""" on your
network3
Note- 'f you ha"e a Netodem '' or
Netodem ''6 modem on your network that
has a serial number below 7333, there is not
enough flash memory to run iD! 4elease 2.3.
These units must be replaced with units with
larger flash memory. Please read the 4elease
Notes for details on how to check flash
memory si8e.
Yes No
>. ,ow much maintenance time and network
downtime can you allocate for the upgrade under
normal conditions3
<aintenance window -hours.&

Anticipated downtime -hours.&

!. 2hat is your current iDS version3 4ersion&
?. a. Primary *<S <AC address -eth".
b. %ackup *<S <AC address -eth".
a. Primary&
b. %ackup&
)". ,ow many networks do you have -each T( card
constitutes a network.
*umber of networks&
)). ,ow many remotes do you have in total3 *umber of remotes&
)+. 5f you have mobile remotes# please specify how
many3
*umber of mobile remotes&

)/. Do you have an up'to'date network diagram
including 0thernet connectivity and 5P addresses3
Note- 4e*uired for all le"els of upgrade
ser"ice$support.
@es *o
)1. Can you provide the *etwork Diagram to us in
advance3
@es *o
'f yes, please pro"ide the
network diagram with this
sur"ey.
)9. Can you provide remote access to the TAC3 @es *o
);. 2hat type of remote access can you provide -such
as 4P*# pcAnywhere# or 4*C.3

)>. Do you have 4*7AC*7 licenses3 @es *o
a. 5f @es# how many 4*7s3
b. 5f @es# how many C*7s3
a. *umber of 4*7s&
b. *umber of C*7s&
)!. 5f you are using 46A*s# provide a table indicating
network address# network mask# assigned 5P
addresses and associated devices# free 5P
addresses per 46A*. Check all of the bo(es that
apply to this re$uest. -This $uestion mainly
concerns current iDS 9." or below network
customers..
46A*s used
*o 46A*s used
Provided
To be provided
2007, iDirect, Inc. All Rights Reserved.
iDirect Upgrade Survey 8.0 Rev B
2
!uestio" #espo"se
$asic %"formatio"
)?. Are you planning to preserve and carryover an
e(isting *D database to !."3 -This $uestion is for
current ;.".( or below network customers# only..
Note- 'f 1es, additional upgrade time
#roughly e*ui"alent to a backup time& is
re*uired.
@es *o
&lease specify which of the followi"g iDS 8.0
supported hardware you are pla""i"g to utili'e(
. <)D)'T -Bor Transec use. @es *o
2. <)D)'TSS -Bor Spread Spectrum use. @es *o
!. <)D) iSCPC -Bor SCPC use. @es *o
". i*B5*5T5 emote !/9" -Bor Spread Spectrum use. @es *o
&lease specify which of the followi"g features you
will utili'e )some are "ew with iDS 8.0*(
). <esh3
a. 5f @es# can you provide a copy of the link budget
for the <esh -if you have one prepared.3
b. ,ow many remotes3
Note- T4AN!9C and esh are incompatible. 'f you
are planning to use T4AN!9C on your iD! 2.3 esh
network, be aware that the esh feature will not
work and is not supported.
@es *o
a. @es *o
b. *umber of remotes&
+. %PSC3

a. 5f @es# please specify desired B0C and direction
-5nrouteA7utroute..
@es *o
a. B0CADirection&
/. !PSC3
a. 5f @es# specify desired B0C and direction
-5nrouteA7utroute..
b. 5f @es# can you provide a copy of the link budget
-if you have one prepared.3
@es *o
a. B0CADirection&
b. @es *o
1. Spread Spectrum3
aAbAc. 5f @es# please specify desired B0C and direction
-5nrouteA7utroute.# Spreading Bactor# and remote
antenna model.
Note- 'f you are planning to use !pread !pectrum,
please submit a copy of the 0ink .udget.
'f you are planning to use !pread !pectrum, you
need :D:,T!! 0ine cards and 2;(3 remotes.
@es *o
a. B0CADirection&
b. Spreading Bactor&
c. Antenna <odel&
9. :roup DoS3
Note- <se of 5roup =o! on iDirect TDA network is
mandatory on 2.3. <nderstanding the new
paradigm 5=o! brings to your network and the
conse*uences is mandatory if answering 1es.
@es *o
2007, iDirect, Inc. All Rights Reserved.
iDirect Upgrade Survey 8.0 Rev B
!
!uestio" #espo"se
$asic %"formatio"
;. *<S :eographic <apping3
Note- This is a licensed feature that incurs
additional costs.
@es *o
>. Distributed *<S3 @es *o
!. :lobal *<S3 @es *o
+re you pla""i"g o" e"abli"g T#+,SEC-
%f .es/ please a"swer the followi"g(
@es *o
). Do you have TA*S0C capable ,ub 6ine Cards
-such as <)D)'TATSS.3
+. Do you have -or plan to have. TA*S0C capable
remote units that include either&
a. i*B5*5T5 >/9"A!/9"3 5f @es# how many3
b. iConne( )""A>""3 5f @es# how many3
/. *umber of PP blades running TA*S0C3
1. Do you have ,iB* cards -link encryption. installed
on all TA*S0C enabled PP blades3
9. 5f @es# how many do you have3
@es *o
@es *o
*umber of >A!/9"Es&
@es *o
*umber of iConne( )A>""Es&

PP blades running TA*S0C&

@es *o
Total number of cards&
+dditio"al %"formatio"
:eneral hardware description of *<S and PP F server counts# server type# CP8#
<emory# ,DD# etc.
*<S
PP
Any additional information or concerns regarding the upgrade.

2007, iDirect, Inc. All Rights Reserved.
iDirect Upgrade Survey 8.0 Rev B
"

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