PRIME - HR system at Indian Railways

EXILANT implemented a central HR system - Payroll and Related Independent Modules (PRIME)- to replace te a!ein! le!acy system "or se#eral di#isions at Indian Railways$
It is a commendable achievement that EXILANT has successfully implemented the application software. Their approach to implementation has always been practical and they kept obectives of contract in mind and not merely !uided
by commercial considerations. They have penchant for handin! over the maintenance of the applications to railways as "uickly as possible unlike other software contractors who would like to unreasonably perpetuate their presence.
The applications and documentation are written in a professional manner and their domain knowled!e in the applications is beyond e#tra ordinary.$ - %enior E&ecuti#e' Railways (oard
About the client
Te client is a )o#ernment railways or!ani*ation' one o" te lar!est railways in te world$ Te or!ani*ation as +een "acilitatin! in connectin! remote corners o" te country' lin,in! places and people' mo#in! essential !oods$ -it more
tan .$/0 million o" wor,-"orce' it is one o" te lar!est commercial employers in te world$ It runs more tan ..'111 trains per day includin! a+out 2111 passen!er trains and carries appro&imately ./ million passen!ers daily on an
a#era!e$
HRMS - Challenges faced by Railways
Mana!in! Human Resource' Payroll and (ene"its in suc a lar!e or!ani*ation wit lar!e !eo!rapical spread as +een a !reat callen!e$ Processin! payroll and mana!in! +ene"its is tedious' time-consumin! and pain"ul process in te
client conte&t$ Prior to PRIME' Railways used 3o+ol +ased +atc processin! system to process payroll and mana!e some HR "unctions$ Te "ollowin! were te ,ey issues wit te le!acy system in te Railways conte&t4
Batch processing based legacy system; No control to end users Employees don5t a#e online access to payroll data or rationale o" payroll calculations$
!ime consuming manual acti"ities Re#iewin! te data entry and corrections6ad7ustments to te pay-slip is tirin! and time consumin! tas,$
Hard coded computation leading to e#cessi"e maintenance Te new types o" allowances' +ene"its and "re8uent can!es in te payroll6+ene"it structure re8uired e&tensi#e can!es in te pro!rams$
$mployee grie"ances for payroll errors Employee morale dips wit a cec, or a pay slip wit errors$ 9elay or an incorrect amount in :orm ./ due to manual o#ersi!t may end up in associated administrati#e
+urden as well$
%unctionality co"erage :unctionality co#era!e is limited and inte!ration issues wit oter systems suc as accountin! system$
&ependency on $lectronic &ata 'rocessing ($&') centre Many +ac, o""ice process were mana!ed trou! o""line data entry +y data entry operators in te E9P centre$ %tipulated reports would +e curned out
"rom te data and anded +ac, to te Payroll department$ Any additional in"ormation re8uired "rom te same data was not "ortcomin! "rom te E9P centre$
'R*M$ + !he "ision
Te ,ey dri#er "or te client is to a#e uni"ied online system "or payroll processin!$ Te new system is en#isa!ed to meet te "ollowin! e&pectations -
,nline processing ;nline access and reportin! capa+ility
*ntegrated To a#e inte!ration o" payroll related "unctions in sin!le system$ To allow two-way communication wit end-users and allowin! room "or employees to #eri"y' re8uest "or updates "or any data mismatc or
errors in pay-slip$
&ata Security To a#e %ecurity' Access and 3ontrol as re8uired +y di""erent user !roups
Solution o"er"iew
Scope of the engagement
3onsiderin! te state o" automation' #ariations and multitudinous in nature o" te en!a!ement' tis is a uni8ue situation werein EXILANT was en!a!ed "or ri!t "rom collatin! te re8uirements to desi!n' de#elop' deploy and support
tis uni"ied online system$
Te callen!es tat EXILANT was posed wit "or a pro7ect o" tis ma!nitude and comple&ity included4
Multiple %ta,e Holders
Hu!e transaction #olumes' intricate rules and comple& computation al!oritm
%trin!ent 9eadlines
%trict aderence to Railways policies and procedures
'R*M$ - -ey features
Te salient "eatures o" PRIME system are4
Transition "rom le!acy +atc processin! to online system (tree-tier arcitecture)
Parameter dri#en "unctionality and rule +ased automation
Inte!rated structure4 inter-module wor,"low
Mo#in! "rom ard codin! to parameteri*ed "ramewor, "or Intricate rules' multiple rates and "ormulas
Increased transparency to end-users trou! online data access < reports
Audit trail to trac, data can!es
Solution snapshot
Te "ollowin! dia!ram !i#es a pictorial representation o" di""erent modules witin PRIME$
%igure .4 PRIME = ;#er#iew o" 9i""erent Modules
!echnology
Hardware 4 RI%3 ser#ers6 Hi!-end Intel ser#ers' Pentium >6? clients
;% 4 @NIX "or data+ase ser#ers
-indows A11> application ser#ers
-indows A1116XP clients
9ata+ase 4 ;racle Bi data+ase
:ront-end tool 4 9e#eloper A111 (:orms and Reports)
Business benefits
;ne o" te ma7or +ene"its o" te system was a paradi!m si"t in payroll processin! e""iciency$ Te ,ey +usiness +ene"its can +e summari*ed as
Reduced manual inter"ention/ effort and enhanced efficiency
-it online system' e#ery unit as access "or rele#ant payroll in"ormation and pro#ision "or data entry$
%ystem #alidation at te time o" data entry resulted in reduced errors
Manual creation o" documents (and errors arisin!) eliminated$ Most o" te documents are !enerated +y te application$
Manpower re8uirements "or preparation o" manual led!ers' data entry seets' cec,in! etc$ were eliminated$
Impro#ed Per"ormance trou! reduced data entry and automation
$nhanced ser"ice capability
A#aila+ility o" statistical in"ormation
3apa+ility to ser#ice employee re8uests wit muc ease as te in"ormation was 7ust a clic, away = 8ueries and reports at any time
(etter and "aster capa+ilities to trace transactions
'rocess impro"ement
3apture o" data and inte!rated in"ormation "low leadin! to +etter MI%
Te inte!ration o" #arious "unctions resulted in te elimination o" redundancies$ Tis in turn reduced te time ta,en to complete tas,s$
Handle e#ol#in! re8uirements
Learn ow E&ility deli#ers results
Address supply cain +ottlenec,s
EXILANT Tecnolo!ies P#t$ Ltd$ C A1..$ All Ri!ts Reser#ed
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