A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 2
INTRODUCTION
Absenteeism refers to unauthorized absence of the worker from his job. Absenteeism can be defined as failure of employees to report for work when they are scheduled to work. Employees who are away from work on recognized holidays, vacations, approved leaves of absence, or leaves of absence allowed for under the collective agreement provisions would not be included. In India, the problem of absenteeism is greater than other countries. When the employee takes time off, on a scheduled working day with permission, it is authorized absence. When he remains absent without permission or informing, it is willful absence without leave. In these days, when the needs of the country require greater emphasis upon increase of productivity A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 3
and the economic and rational utilization of time and materials at our disposal, it is necessary to minimize absenteeism to the maximum possible extent. The management of workplace attendance is an important aspect of supervision in the workplace. The cost of absenteeism is greater than the direct payment of wages and benefits paid durance the absence. Organizations must also consider the indirect costs of staffing, scheduling, re-training, lost productivity, diminished moral, turnover, and opportunity cost. The indirect costs often exceed the direct cost of absenteeism. Recent surveys indicate the following trends in absenteeism: A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 4
1. The higher the rate of pay and the greater the length of service of the employee, the fewer the absences. 2. As an organization grows, there is a tendency towards higher rates of absenteeism. 3. Women are absent more frequently than men. 4. Single employees are absent more frequently than married employees. 5. Younger employees are absent more frequently than older employees but the latter are absent for longer periods of time. 6. Unionized organizations have higher absenteeism rates than non-union organizations. The rate of absenteeism can be calculated by considering the number of persons scheduled to work and the number actually present.
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 5
DEFINITION OF ABSENTEEISM Absenteeism is the failure of employees to report for work when they are scheduled to work. Employees who are away from work on recognized holidays, vacations, approved leaves of absence, or approved leaves of absence would not be included.
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 6
OBJECTIVE OF THE STUDY
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 7
OBJECTIVE 1. What are the main causes of absenteeism in ESSCO MOTORS PVT LTD? 2. What are the effects of the unauthorized absenteeism by the employees in the company? 3. What are the current disciplinary actions taken by the HR dept. for reducing absenteeism? 4. What is the attitude of employees towards these disciplinary actions? 5. What factors are to be considered in order to reduce absenteeism? 6. What suggestions can be given to the management to improve the regular attendance of the employees in the company? A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 8
Thus, the above objectives have been observed and analyzed in a detailed manner in this project report. I have made an attempt to go into root causes of the subject by using the various techniques of Research Methodology.
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 9
SCOPE OF THE STUDY
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 10
SCOPE The study enables the organization to reduce the employee turnover. The study attempts to identify the frequency of leave taken by employee. This study would help the management to formulate polices by which absenteeism could be reduced by which production could be increased.
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 11
CHAPTER-II LITERATURE REVIEW
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 12
LITERATURE REVIEW
HUMAN RESOURCE: Human resources is an increasingly broadening term that refers to managing "human capital," the people of an organization. The field has moved from a traditionally administrative function to a strategic one that recognizes the link between talented and engaged people and organizational success. The field draws upon concepts developed in Industrial/Organizational Psychology and System Theory HUMAN RESOURCE MANAGEMENT Human resource management (HRM) is the strategic and coherent approach to the management of an organizations most valued assets - the people working there who individually and collectively contributes to A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 13
the achievement of the objectives of the business. The terms "human resource management" and "human resources" (HR) have largely replaced the term "personnel management" as a description of the processes involved in managing people in organizations. In simple sense, HRM means employing people, developing their resources, utilizing, maintaining and compensating their services in tune with the job and organizational requirement
FEATURES: Its features include: Organizational management Personnel administration Manpower management Industrial management
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 14
Human resource management's objective, on the other hand, is to maximize the return on investment from the organization's human capital and minimize financial risk. It is the responsibility of human resource managers in a corporate context to conduct these activities in an effective, legal, fair, and consistent manner.
KEY FUNCTIONS: 1. Human resource management serves these key functions: 2. Recruitment & Selection 3. Training and Development (People or Organization) 4. Performance Evaluation and Management 5. Promotions/Transfer 6. Redundancy A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 15
7. Industrial and Employee Relations 8. Record keeping of all personal data. 9. Compensation, pensions, bonuses etc in liaison with Payroll 10. Confidential advice to internal 'customers' in relation to problems at work 11. Career development 12. Competency Mapping 13. Time motion study is related to HR Function 14. Performance Appraisal
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 16
ABSENTEEISM CONCEPT OF ABSENTEEISM It refers to workers absence from their regular task when he is normally schedule to work. The according to Websters dictionary Absenteeism is the practice or habit of being an absentee and an absentee is one who habitually stays away from work. According to Labour Bureau of Shimla:- Absenteeism is the total man shifts lost because of absence as percentage of total number of man shifts scheduled to work. In other words, it signifies the absence of an employee from work when he is scheduled to be at work. Any employee may stay away from work if he has taken leave to which he is entitled or on ground of sickness or some accident or without any previous sanction of leave. Thus absence A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 17
may be authorized or unauthorized, willful or caused by circumstances beyond ones control. Maybe even worse than absenteeism, it is obvious that people such as malingerers and those unwilling to play their part in the workplace can also have a decidedly negative impact. Such team members need individual attention from frontline supervisors and management. Indeed, as prevention is better than cure, where such a problem occurs, it is always important to review recruitment procedures to identify how such individuals came to be employed in the first place. For any business owner or manager, to cure excessive absenteeism, it is essential to find and then eliminate the causes of discontent among team members. If they find their supervisor or job unpleasant - really unpleasant - they look for legitimate excuses to stay home and find them with things such as upset A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 18
stomachs or splitting headaches. Any effective absentee control program has to locate the causes of discontent and modify those causes or eliminate them entirely. In other words, if we deal with the real reasons team members stay home it can become unnecessary for them to stay away. Any investigation into absenteeism needs to look at the real reasons for it. Sometimes team members call in sick when they really do not want to go to work. They would not call you up and say, Im not coming in today because my supervisor abuses me. Or, Im not coming in today because my chair is uncomfortable. Or, Im not coming in today because the bathrooms are so filthy; it makes me sick to walk into them. There are a few essential questions to consider at the outset if you want to make a measurable improvement to your absenteeism figures. Why is your present absenteeism A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 19
policy ineffective? Where and when is excessive absenteeism occurring? In many cases, under- trained supervisors could be a contributing factor. What are the real causes for absences? It is commonly expected that low pay, poor benefits and high workloads will be the major causes. However, in numerous employee surveys absenteeism generally has been identified as a symptom of low job satisfaction, sub-standard working conditions and consistent negative and unfair treatment received by first-line supervisors. How much formal training have your supervisors received on absenteeism containment and reduction? If your answer is none or very little, maybe you have found the solution. As with every other element within your organization, you cannot ask a person to do a job he or she has never been trained to do. A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 20
Many human resources specialists have found that repetitive, boring jobs coupled with uncaring supervisors and/or physically unpleasant workplaces are likely to lead workers to make up excuses for not coming to work. If your team members perceive that your company is indifferent to their needs, they are less likely to be motivated, or even to clock on at all. One way to determine the causes of absenteeism is to question your supervisors about excessive absenteeism, including what causes it and how to reduce it. Of course, if your supervisors have made no efforts to get to know the team members in their respective departments, they may not be able to provide reasons. However, just the act of questioning may get the ball rolling and signal to your supervisors that their involvement is important. A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 21
Once a manager finds the real reasons for absenteeism there is another important step. Through open communication, you need to change the team members way of reacting and responding to discontent. Other problems will no doubt arise in the future. If the way of responding has not been reviewed, then the same cycle is likely to start all over again. So often absenteeism problems can be sheeted back to the supervisor level and to unsatisfactory working Conditions. Without improvement in these areas, you can expect your high rate of absenteeism to continue. MEASUREMENT OF ABSENTEEISM For calculating the rate of absenteeism we require the number of people scheduled to work and number of A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 22
people actually present. Absenteeism can be find out of absence rate method.
For Example: a) Average number of employees in work force : 100 b) Number of available workdays during period : 20 c) Total number of available workdays (a x b) : 2,000 d) Total number of lost days due to absences during the period : 93 e) Absenteeism percent (d [divided by] c) x 100 : 4.65% Since absenteeism is a major barometer of employee morale, absenteeism above 5 percent has to be A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 23
considered as very serious (across most industries 3 percent is considered standard). CAUSES OF ABSENTEEISM The Royal Commission Labour observed that high absenteeism among Indian labour is due to rural orientation and their frequent urge for rural exodus. According to Acharaya In modern industrial establishment the incidence of industrial fatigue, mal nutrition and bad working conditions aggravate that feeling for change among industrial worker and sometime impel them to visit their village home frequently for rest and relaxation. The general cause of absenteeism may be summarized as below:- 1) MALADJUSTMENT WITH FACTORY In factory the worker finds caught within factory walls, he is bewildered by heavy traffic, by strangers speaking A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 24
different and subjected to strict discipline and is ordered by complete strangers to do things which he cannot understand. As a result he is under constant strain, which cause him serious distress and impairs his efficiency. All these factors tend to persuade him to maintain his contacts with village. 2) SOCIAL AND RELIGIOUS CEREMONIES Social and religious ceremonies divert workers from workers to social activities. In large number of cases Incidence of absenteeism due to religious ceremonies is more than due to any other reason. 3) HOUSING CONDITIONS Workers also experience housing difficulties. Around 95% of housing occupied by industrial workers in India is unsatisfactory for healthful habitations. This leads to loss the interest in work. A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 25
4) INDUSTRIAL FATIGUE Low wages compel a worker to seek some part time job to earn some side income. This often result inconstant fatigue, which compels to remain absent for next day. 5) UNHEALTY WORKING CONDITION Irritating and intolerable working conditions exist in a factory. Heat, moisture, noise, vibration, bad lighting, dust fumes and overcrowding all these affect the workers health causing him to remain absent from work a long time. 6) ABSENCE OF ADEQUATE WELFARE ACTIVITIES High rate absenteeism is also due to lack of adequate welfare facilities Welfare activities include clean drinking water, canteen, room shelter, rest rooms, washing and bathing facilities, first aid appliances etc. A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 26
7) ALCOHOLISM Some of the habitual drunkards spend whole of their salary during first week of each month for drinking purpose. Therefore 2 or 3 weeks after getting their salary absent themselves from their work. 8) INDEBTNESS All those workers who undergo financial hardships usually borrow money lenders at interest rate which are very high, which often cumulates to more than 11 12 times their actual salaries. To avoid the moneylenders they usually absent themselves from work because they are unable to return the money in stipulated time. 9) IMPROPER& UNREALISTIC PERSONNEL POLICIES Due to favoritism and nepotism which are in the industry the workers generally become frustrated. This A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 27
also results in low efficiency, low productivity, unfavorable relationship between employee and supervisor, which in turn leads to long period of absenteeism. 10) INADEQUATE LEAVE FACILITIES Negligence on part of the employee to provide leave facility compel the worker to fall back on ESI leave. They are entitled to 50 days leave on half on pay. Instead of going without pay the worker avail themselves of ESI facility. EFFECTS OF ABSENTEEISM ON INDUSTRIAL PROGRESS It is quite evident from the above figures that absenteeism is a common feature of industrial labour in India. It hinders industrial growth and its effect in two fold. A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 28
1) LOSS TO WORKER Firstly due to the habit of being absenting frequently workers income is reduced to a large extent. It is because there is a general principle of no work no pay. Thus the time lost in terms of absenteeism is a loss of income to workers. 2) LOSS TO EMPLOYERS On other hand, the employer has to suffer a greater loss due to absentees. It disturbs the efficiency and discipline of industries consequently, industrial production is reduced. In order to meet the emergency and strikes, an additional labour force is also maintain by the industries. On certain occasions, those workers are employed who present themselves at factory gates. During strikes they are adjusted in place of absent workers. Their adjustment brings serious complications because such workers do not generally A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 29
prove themselves up to work. Higher absenteeism is an evil both for workers and the employers and ultimately it adversely affects the production of industries.
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 30
COMPANY PROFILE
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 31
WELCOME ESSCO MOTORS PVT LTD Zipping past irksome traffic on a dream machine is something every one of you out there would cherish doing. What if the two-wheeled beast you ride is from the ESSCO stables? It would be nothing less than double the fun, for sure. For, we have in our range of vehicles the coy to the beastly, and the smooth cruiser to the speedster. Ever since inception way back in 2006, ESSCO Motors Private Limited, part of the ESSCO Group, has been catering to the needs of the city dweller whose wish list includes two-wheelers that are smooth riding, hassle- free traffic terminators. The two-wheelers we have lined up for you are not just about style, its about substance too. Step into our show room and pick your dream vehicle. A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 32
MEET THE TEAM As authorised dealers for M/s. Suzuki Motors India Private Limited in Thiruvananthapuram District, we provide the best sales and after sale services. It isnt any wonder that we have grown into the top league, having been recognized the best dealer in this part of the state. With bikes and scooters from the Suzuki hub having gained wide acceptance across Kerala, ESSCO MOTORS PRIVATE LIMITED has turned out to be the flag bearer of the parent ESSCO Group, which has its registered office at Salem. ESSCO Towers, the local headquarters, is at kaimanam Thiruvananthapuram. The ESSCO group has been in operations since 1987, and boasts diversified business interests. The ESSCO A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 33
Group has already branched out into a conglomerate with companies that are into varied industry segments. OUR GOAL In a fast changing arena of commuting, the need for twowheelers that go soft on fuel bills and traffic congestion has become imperative. With Suzukis varied models promising the best value for money and comfort, ESSCO Motors wishes to be at your service by offering the best sales and after sales practices. Come, be our customer.
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 34
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 35
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 36
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 37
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 38
CHAPTER-III RESEARCH & METHODOLOGY
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 39
RESEARCH METHODOLOGY METHODOLOGY: Methodology is defined as the specification of methods and procedures for acquiring the information needed. It is a plan or frame work for doing the study and collecting the data. This project is a study marked by prior formulation of research questions. The investigator already knows the substantial amount about the research problems before the project is initiated. SAMPLING DESIGN: METHOD OF SAMPLING: Sampling is a process of obtaining the information about an entire population by examining only a part of it. For the purpose of this study the researcher has used the stratified random sampling random method. The total population is stratified into groups based on job profile and the samples are collected randomly from these groups. A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 40
SAMPLE SIZE: The sample size taken into consideration is 50 CONSTRUCTION OF TOOLS: The tool used for collecting data is questionnaire. A questionnaire is a simply formalized schedule to obtain and specified and relevant information, with tolerable accuracy and completeness. In other words, it directs the questioning process and promotes the clear and proper recording. The data are collected trough a specially designed questionnaire for the present study the four point Likert scaling is used in order to elicit frank opinion of the respondents with regard to work value in FSIPL. For his purposed the researchers interviewed the workers of different levels and in various departments. They are selected at stratified random sampling. A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 41
PILOT STUDY: A pilot study was conducted on a sample size of 10, right at the beginning of the survey. At the pilot study the researcher made a number of changes in the questionnaire, which was seen as necessary. The changes were amended at this point to aid proper survey. SOURCES OF DATA: Both the primary data and the secondary data are taken into account for the purpose of the study. primary data: The instrument used to collect primary data is a well- designed questionnaire. The questionnaire consisted only the Likert scalded responses. The questionnaire is carefully constructed and properly setup. A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 42
Secondary data: Secondary data are extracted from the files, resisters, records obtained from personnel department. a) Percentage analysis: Percentage analysis is used to find the percentage values for all the different questions used in making comparison between 2 or more series of data. Percentage (%) = Number of respondents/ total number of respondents)*100
b) The Kruskal- Wallis Test Kruskal Wallis test is applied in this study in order to analysis the two independent variables for situation in which measurements are on ordinal scale. The Kruskal- Wallis test examines the magnitudes of the k A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 43
discrepancies between mean rank of each group and the overall mean rank and family compares the total magnitude of the discrepancies with what might be expected by change. c) Spearman rank- order correlation It attempts to determine the degree of relationship between two variables. . Positive correlation: when the increase in one variable is causing proportionate increase on other variable, there exists positive correlation between variables. Negative correlation: when the increase in one variable is causing proportionate decrease in other variables, there exists negative correlation between variables.
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 44
DURATION OF THE PROJECT: The study is carried in ESSCO MOTORS PRIVATE LTD kaimanam Thiruvananthapuram Chrompet for a period of 1 months from 07.11.10 to 03.12.10
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 45
LIMITATION OF THE STUDY There are some limitations for research which are as follows:- a) As it was not possible to visit each department in detail the true picture of working condition could not be judged. b) The workers were busy with their work therefore they could not give enough time for the interview. c) Though every care was taken to avoid bias, the personal biases of the respondents might have entered into their responses. d) The reluctance of source of the employees to response to the questioners was a limitation. For a time being only small sample had to be considered which may not actually reflect the exact A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 46
true situation this study have to be carefully generalized.
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 47
CHAPTER-IV DATA ANALYSIS & INTERPRETATION
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 48
TABLE.1 JOB IN COMPANY IS VERY INTERESTING DESCREPTION RESPONDENTS PERCENTAGE Not at all 0 0% To some Extent 10 20% Average 8 16% To great Extent 12 24% Highly Interesting 20 40% Total 50 100%
CHART.1
0 20 40 60 80 100 120 RESPONDENTS PERCENTAGE A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 49
Inference:
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 50
TABLE.2 REASON FOR TAKING EMPLOYMENT DESCREPTION RESPONDENTS PERCENTAGE To spend time. 12 24% Forced by family Members 18 36% To take care of my family. 20 40% Liking of the work. 0 0% TOTAL 50 100%
TABLE.2
0 10 20 30 40 50 60 70 80 90 100 to spend time forced by family members to take care of my family liking of the work total respondents percentage A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 51
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 52
TABLE.3 AWARE OF THE LEAVE RULES OF THE COMPANY DESCREPTION RESPONDENTS PERCENTAGE Not at all 0 0% To some Extent 10 20% To great Extent 18 36% Strongly Aware 22 44% TOTAL 50 100%
CHART.3
respondents 0 10 20 30 40 50 not at all to some extent to great extent strongly aware total respondents respondents A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 53
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 54
TABLE.4 PAID LEAVES ARE AVAILED BY PER ANNUM DESCREPTION RESPONDENTS PERCENTAGE 1-2 days 25 50% 3-5 days 15 30% 6-10 days 8 16% More than 10 days 2 4% Total 50 100%
CHART.4 A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 55
0 10 20 30 40 50 60 70 80 90 100 1-2 DAYS 3-5 DAYS 6-10 DAYS MORE THAN 10 DAYS TOTAL RESPONDENTS PERCENTAGE A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 56
TABLE.5 UNPAID LEAVES ARE AVAILED BY PER ANNUM DESCREPTION RESPONDENTS PERCENTAGE 1-2 days 27 54% 3-5 days 13 26% 6-10 days 9 18% More than 10 days 1 2% Total 50 100% A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 57
CHART.5
repondents percentage 0 20 40 60 80 100 1-2 days 3-5 days 6-10 days more than 10 days total repondents percentage A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 58
TABLE.6 THE PERCENTAGE OF ABSENTEEISM IN LAST ONE YEAR DESCREPTION RESPONDENTS PERCENTAGE 0-20% 18 36% 21-40% 18 36% 41-60% 8 16% 61-80% 6 12% 81-100% 0 0% A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 59
Total 50 100%
CHART.6
0 20 40 60 80 100 120 0-20% 21-40% 41-60% 61-80% 81-100% total respondents percentage A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 60
TABLE.7 MAIN REASON BEHIND HIGH LEAVE CONSUMPTION DESCREPTION RESPONDENTS PERCENTAGE Personal 17 34% Family related 18 36% Work related 14 28% A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 61
SOCIAL 3 6% ADDITION 0 0% TOTAL 50 100%
CHART.7
0 10 20 30 40 50 60 70 80 90 100 personal family related work related social addition total respondents percentage A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 62
TABLE.8 COLLEAGUES ARE HIGHLY SUPPORTIVE DESCREPTION RESPONDENTS PERCENTAGE Not at all 0 0% To some Extent 10 20% A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 63
To great Extent 22 44% Always 18 36% TOTAL 50 100%
CHART.8
0 10 20 30 40 50 60 70 80 90 100 not at all to some extent to great extent always total respondents percentage A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 64
TABLE.9 DISCIPLINARY ACTION TAKEN BY MANAGEMENT ON ABSENTEEISM HAS REDUCED ABSENTEEISM IN OUR COMPANY DESCREPTION RESPONDENTS PERCENTAGE Not at all 2 4% A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 65
To some Extent 3 6% To great Extent 25 50% Highly True 20 40% TOTAL 50 100%
CHART.9
0 20 40 60 80 100 120 not at all to some extent to great extent highly true total respondents percentage A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 66
TABLE.10 IN OUR COMPANY, REAL,GENUINE SICKNESS CASES CLAIMING SICK LEAVE ARE EITHER DESCREPTION RESPONDENTS PERCENTAGE A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
0 10 20 30 40 50 60 70 80 90 100 0-20% 21-40% 41-60% 61-80% 81-100% total respondents percentage A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 68
TABLE.11 I INTERACT WITH THE COMPANYS MANAGEMENT STAFF WITHOUT HESITATING DESCREPTION RESPONDENTS PERCENTAGE Not at all 5 10% To some Extent 13 26% To great Extent 15 30% Highly True 17 34% TOTAL 50 100%
CHART.11
0 20 40 60 80 100 120 not at all to some extent togreat extent highly true total respondents percentage A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 69
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 70
TABLE.12 HOW IS YOUR FAMILY CONDITION AND FAMILY ATMOSPHERE DESCREPTION RESPONDENTS PERCENTAGE Satisfactory 35 70% Average 15 30% Unsatisfactory 0 0% TOTAL 50 100%
CHART.12
0 10 20 30 40 50 60 70 80 90 100 satisfactory average unsatisfactory total respondents percentage A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 71
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 72
TABLE.13 IS YOUR SALARY STRUCTURE ADEQUATE DESCREPTION RESPONDENTS PERCENTAGE YES 30 60% NO 20 40% TOTAL 50 100%
CHART.13
respondents yes no total A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 73
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 74
TABLE.14 DO YOU HAVE ANY OTHER SOURCE OF INCOME DESCREPTION RESPONDENTS PERCENTAGE YES 33 66% NO 17 34% TOTAL 50 100%
CHART.14
respondents yes no total A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 75
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 76
TABLE.15 DID YOU ABSENT (or)DO YOU ABSENTN FOR WORK DUE TO PROBLEM OF TRANSPORT DESCREPTION RESPONDENTS PERCENTAGE YES 20 40% NO 30 60% TOTAL 50 100%
CHART.15
respondents yes no total A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 77
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 78
TABLE.16 THE CAUSE OF MY ABSENTEEISM IS TAKING SMOKING DESCREPTION RESPONDENTS PERCENTAGE Not True 40 80% Partially True 8 16% Almost True 2 4% Highly True 0 0% TOTAL 50 100%
CHART.16
respondents percentage 0 20 40 60 80 100 not true partially true almost true highly true total respondents percentage A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 79
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 80
TABLE.17 THE CAUSE OF MY ABSENTEEISM IS TAKING ALCOHOL DESCREPTION RESPONDENTS PERCENTAGE Not at all 40 80% To some Extent 5 10% To great Extent 5 10% Highly True 0 0% TOTAL 50 100%
CHART.17
0 10 20 30 40 50 60 70 80 90 100 not at all to some extent to great extengt highly true total respondents percentage A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 81
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 82
TABLE.18 THE CAUSE OF MY ABSENTEEISM IS REGULAR HEALTH PROBLEM DESCREPTION RESPONDENTS PERCENTAGE Not at all 22 44% To some Extent 21 42% To great Extent 7 14% Highly True 0 0% TOTAL 50 100%
CHART.18
0 10 20 30 40 50 60 70 80 90 100 not at all to some extent to great extent highly true total respondents percentage A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 83
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 84
TABLE.19 EVERY MONTH MANAGEMENT GIVES SALARY ON DATE DESCREPTION RESPONDENTS PERCENTAGE Yes 50 100% No 0 0% total 50 100%
CHART.19
respondents yes no total A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 85
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 86
TABLE.20 YOUR SALARY SUFFICIENT FOR YOUR FAMILY EXPENSES DESCREPTION RESPONDENTS PERCENTAGE Yes 28 56% No 22 44% total 50 100%
CHART.20
0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 yes no total respondents percentage A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 87
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 88
CHAPTER-V Findings & Suggestions
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 89
FINDINGS
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 90
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 91
SUGGESTIONS AND RECOMMENDATIONS Absenteeism is a serious problem for management because it involves heavy additional expenses. The management should take the following measures to reduce the rate of absenteeism:- 1) Provide Incentives- An incentive provides an employee with a boost to their motivation and avoid unnecessary absenteeism. Incentives like two days of bonus pay for every month of perfect attendance can improve a lot. 2) Employee Assistance Program- If you confront an employee about his or her frequent absenteeism and you find out that it is due to personal problems refer them to EAP. 3) Sickness Reporting Tell employees that they must phone in as early as possible to advise why they are A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 92
unable to make it to work and when they expect to return. 4) Return to Work Interview- When an employee returns to work then ensure that they have a return to work interview. 5) Provide cool drinking water and conducive working environment- when an employee satisfied with the conducive working environment they feel psychologically good, which helps to reduce absent rate.
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 93
CHAPTER-VI
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 94
CONCLUSION
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 95
In the end to conclude this report I would like to specify that the project allotted to me on ABSENTEEISM was of immense help to me in understanding the working environment of an organization, thereby providing a firsthand practical experience. In this project while identifying the reasons of absenteeism of the workers of ESSCO MOTORS PVT LTD I got an opportunity to interact with workers to observe their behavior and attitude. In the end I would once again like to thank the people of ESSCO MOTORS PVT LTD. who helped me in accomplishing this project and boosting my morale by appreciating and recognizing my efforts.
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 96
BIBILOGRAPHY
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 97
BOOKS REFERED FOR GENERAL STUDY: 1. Organizational Behavior - S.S.KHANKA 2. Organizational Behavior L.M.PRASAD 3. Organizational Behavior Aswathappa 4. Organizational Behavior Stephon p robbins 5. Principles of Management Henri fayol 6. Principles of Management Taylor 7. Principles of Management Koontz 8. Principles of Management C.B.GUPTA 9. Research Methodology SHAHJAHAN 10. Research Methodology C.R Kothai 11. Research Methodology R .panneerselvam 12. Research Methodology Cooper 13. www.hr.com A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 99
ANNEXURE
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 100
Questionnaire on the study of absenteeism 1. Name : 2 Age : under-25 25-30 30-35 35-40 above 40 3 Marital Status : married unmarried 4 Qualification : SSLC HSE DEGREE MASTER DEGREE 5 Department : 6 Year of Experience : 1-2 years 3-5 years 5-10 years above10 1. My job in company is very interesting. Not at all to some extent average to great extent Highly interesting 2. Reason for taking employment: To spend time. Forced by family member. To take care of my family Liking not the work. 3. Are you aware of the leave rules of the company? Not at all to some extent to great extent strongly aware 4. How many paid leaves are availed by you per annum? 1-2 days 3-05 days 6-10 days more than 10 days
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 101
5. How many unpaid leaves are availed by you per annum? 1-2 days 3-5 days 6-10 days more than 10 days 6. What is the percentage of your absenteeism in last on year? 0-20% 21-40% 41-60% 61-80% 81-100% 7. Main reason behind high leave consumption: Personal Family related Work related Social Addition
8. My colleagues are highly supportive. Not at all to some extent to great extent always 9. Disciplinary action taken by management on absenteeism has reduced absenteeism in our company. Not at all to some extent to great extent highly true 10. In our company, real, genuine sickness cases claiming sick leave are either: 0-20% 21-40% 41-60% 61-80% 81-100% 11. I interact with the companys management staff without hesitating. Not at all to some extent to great extent highly true 12. How is your family condition and family atmosphere?
A STUDY ON ABSENTEEISM OF EMPLOYEES IN ESSCO MOTORS PVT LTD, TRIVANDRUM
Institute for studies in technology Page 102
Satisfactory average unsatisfactory 13. Is your salary structure adequate? Yes no 14. Do you have any other source of income? Yes no 15. Did you absent (or) do you absent for work due to problem of transport? Sometimes mostly not at all 16. The cause of my absenteeism is taking alcohol. Not at all to some extent to great extent highly true 17. The cause of absenteeism is taking smoking. Not true partially true almost true highly true 18. The cause of my absenteeism is regular health problems. Not at all to some extent to great extent highly true 19. Every month management gives salary on date. Not true partially true almost true highly true 20. Your salary sufficient for your family expenses. Not at all to some extent to great extent highly true