Title: Risk & Control Identification Year end: OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) MILL RAW MATERIALS Receiving of Raw Materials Raw materials are received and accepted only if they have valid Purchase Orders. (validity) O,F INV101 Raw materials are received and accepted on invalid Purchase Orders or without Purchase Orders. The following may be received and ultimately paid for, rather than returned or refused: unordered raw materials, excessive quantities, incorrect items, cancelled or duplicated deliveries. Raw materials that arrive too early or too late may be accepted. Company policy is not followed regarding the handling of receipts for which no Purchase Order can be located on SAP. The requirement exists that a goods receipt must reference a Purchase or Production Order so there is certainty the goods received were ordered. All goods received are based on a valid Purchase Order (PO) number. Purchase Order is stated on delivery documents and is verified for validity. Raw materials are checked for quantity and quality before being accepted. O,F, C INV102 Raw materials received are not subject to an inspection for quality / quantity. Criteria are not clearly established for inspecting received goods and services. No policy is established for inspecting receipts in proportion to their importance and value. Only the vendor's delivery note (and not the physical goods) is matched to the Purchase Order. Inspection results are not recorded to be available for the vendor evaluation process. Vendors do not deliver the expected quantity or materials. Goods receipt discrepancies are not addressed. Company policy regarding the handling of under/over deliveries is not followed. Tolerances for under/over deliveries are set to inappropriate values. Raw materials are accepted without authorised documentation (e.g. COAs - Certificate Of Analysis). Goods counted and inspected before acceptance: overshipments and unacceptable items are returned to the vendor. Materials are checked for quantity and quality: Quantities of material received are verified by actual count, weight, or measurement by the receiving department. Quality inspection evidenced by inspection reports, notations, receiving reports, or other acceptable records. Variances in quantity ordered versus quantity shipped are reported. Quantities less than those indicated on the Purchase Order may be accepted; however, quantities more than those indicated on the Purchase Order should be approved by the requisitioning department and the buyer. Returns of raw materials to suppliers are properly handled. O, F INV103 Damaged or low quality goods received are not properly identified and handled. Defective raw materials are not returned to the supplier and are accepted into stock. Accounts payable is not notified of goods returned to vendor, and the invoice is paid. Return deliveries are not entered promptly into the system in order to reverse the goods receipt updates. No process is established to ensure the vendor issues credit memos when appropriate. Defective raw materials received from suppliers are logged. The log is monitored to ensure that the defective goods are returned promptly and that the credit (AP) is received timely. Rejected raw materials are adequately segregated from other raw materials and are not used. Rejected raw materials are regularly monitored to ensure timely return to suppliers. A security check to either an authorised return form or a delivery note is performed on all goods leaving the premises. Only raw materials received are recorded. (validity) O, F INV104 Fictitious receipts of raw materials may be recorded. Invalid materials may be recorded. Payments may be made for fictitious goods. SAP edits and validates input GRN data on-line. The values that are allowed, for example, for a material master, are known to the system. Upon entry in the field SAP automatically checks the value entered against the values available in the configuration tables. Most goods receipts are created with reference to a Purchase Order. 246291853.xls.ms_office 10/3/2014 Page 1 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) Raw materials received are recorded accurately. (accuracy) O, F INV105 Raw materials receipts are not recorded accurately. Incorrect goods receipt information is entered. Capturing of receipts directly into SAP: Mandatory fields, Tolerance levels, Visual checks by operator, e.g. key in material number and description appears on the screen, Limit/reasonableness checks on quantities (e.g. no negative amounts). SAP edits and validates input Goods received note (GRN) data on-line. Most goods receipts are created with reference to a Purchase Order. SAP then copies information from Purchase Order into GRNs per configuration. The SAP material movement automatically creates both a material (for quantity) and accounting (for value) document. The transactions update these items: Purchase Order history, stock overview, Material Requirements Planning (MRP) (planning file), general ledger accounts. Raw materials received are allocated correctly. (classification) O, F INV106 Goods receipts do not have the correct account assignments. Account assignment is determined at the time of purchase authorisation (PR / PO). All raw materials received are recorded. (completeness) O, F INV107 All raw materials are not recorded when received. Inventory received is not recorded at all. Goods movements are not captured on SAP (i.e. receipt of raw materials). All deliveries must be directed through Stores Receiving. Appropriate stores procedures should be implemented to ensure all raw materials receipts are recorded. Vendor statement reconciliation including follow-up of invoices without GRNs. Receipts of raw materials are recorded timeously and in the correct period. (proper period) O, F INV108 All raw materials received are not recorded in the period in which they have been received. Goods receipts are not entered immediately into the system, particularly on period-end dates. Documentation in respect of goods received at, before, or after the end of an accounting period is scrutinised and/or reconciled to ensure complete and consistent recording in the appropriate period. Received raw materials are safeguarded. O, F INV109 Raw materials are received by unauthorised personnel. Received goods are not physically secured to protect them from theft. Personnel are not required to acknowledge receipt of goods. Goods are delivered only to designated, physically secure locations within a warehouse or storage building and are accepted only by authorised personnel (stores personnel). Raw materials are delivered to the correct location. O, F INV110 Raw materials are delivered to the incorrect location. Purchase Order forms are pre-printed with the receiving location and that instruct vendors only to deliver to that location. Security accompanies vendors which deliver toxic, chemicals and other environmentally sensitive material to the correct location. Expected and overdue orders for raw materials are monitored. O, F INV111 No monitoring of expected or overdue goods receipts. Vendors do not deliver on time. No action is taken for late deliveries. Expedition of Purchase Orders is covered under the Expenditure cycle. See weighbridge for relevant controls and risks over incoming product. Transfers (issues) of Raw Materials to Production Issues from raw materials inventory are made only on the basis of authorised documents. (authorisation) O, F INV201 Goods movements in SAP (inventory transfers, transfer postings) are not authorised. Unauthorised issues may be recorded. Incorrect quantities of raw materials may be transferred to production. Raw materials not requested transferred to production. Appropriate documentation is completed when goods are issued: Written stores requisition is required for all raw materials issues. Materials are only transferred on the basis of a properly approved source document. Transfer documentation should accompany all transfers, stores or other activities and personnel should verify material and quantity received. Requesting department should sign approval on stores requisitions as acknowledgement of receipt. All issues of raw materials to production are accounted for. (completeness) O, F INV202 Issues from raw materials inventory may not be recorded. Transfer documents may be lost. Goods movements are not captured in SAP. Prenumber transfer documents (e.g. stores requisitions) should exist. The sequence of these documents is independently checked. Missing documents should be investigated. All material is issued in a timely manner. O INV203 Late raw materials issues may resulting in loss of production time. A procedure should be established that the material is issued to an order (transfer, work, etc.) within an established time period after the inventory has been picked. By issuing the material to the order immediately after the pick has been completed, the inventory levels are kept current and the possibility of the wrong material being issued to an order is minimized. 246291853.xls.ms_office 10/3/2014 Page 2 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) Issues from raw materials inventory are correctly recorded as to quantity and amount. (accuracy). Issues from raw materials inventory are processed in the correct accounting period to the correct account. (classification and proper period) O, F INV204 Transfers (issues) of raw materials to production may not be accurately recorded. Raw materials issues may be processed in the incorrect period or to the incorrect account. Raw materials may be allocated to the incorrect cost centre. Transfer procedures do not require preparation of supporting documentation. Transfers of raw materials are documented. Transfers (issues) from raw materials to production are only done on the basis of a source document. A procedure should be established whereby the source documents are captured in SAP within an established time period after the inventory has been issued. By recording the issue in SAP immediately after the issue has been completed, the inventory levels in SAP are kept current and the possibility errors are reduced. Physical inventory is counted periodically. Inventory counts are reconciled to inventory records and a theoretical usage is derived. Monthly consumption figures are reviewed by Management. Variances against standard are identified and investigated. All materials requisitioned represent valid items and quantities used in the production of pulp or paper at the mill. (validity) O INV205 Raw materials could be used for unauthorised purposes. Incorrect raw materials are used. Validations prevent the entry of incorrect information (e.g. nonexistent storage locations or materials). SAP has standard reports for goods issued and goods received, these report are reviewed regularly. Transfers between units/mills are recorded accurately and timeously. O, F INV206 Transfers between units/mills are not recorded. Require appropriate documentation of materials transferred from Raw Materials Stores to other business activities. See weighbridge for risks relevant to other mass measurement devices for issues to production. Storage of Raw Materials Company personnel store materials in accordance with established Company Policy. O, C INV301 Raw materials inventory is unusable. Chemicals are not stored in a dry, safe place and separate from other raw materials. Other raw materials are not usable due to bad storage. Develop strategy/policy for storing materials to include (1) the number and type of storage locations to be used, (2) Warehouse placement of materials (3) OSHAct requirements for the proper labelling/storage of hazardous materials (4) Storage capacity levels (5) Physical inventory requirements. A shelf life strategy is developed and authorised to include any materials that would have specified timeframe for usage. Physical storage methods regularly reviewed for sources of inventory deterioration. Raw materials inventory is adequately safeguarded. There are special safeguards for expensive material and material susceptible to personal use or sale. O, C INV302 Unauthorised access to raw materials inventory - misappropriation of raw materials inventory. Storage areas secured against unauthorised admission. Periodic stock counts should be regularly performed. Storage areas secured against unauthorised admission. All warehouse and inventory locations comply with appropriate government, regulatory, and company policies. O, C INV303 Non-compliance with statute and / or company policy e.g. with regard to safety, notices. Fines / Loss of ratings (e.g. NOSA). Management reviews all physical inventory storage locations for compliance with government, regulatory, and company policies. Hazardous materials are stored and handled in an appropriate manner in accordance with applicable government regulations. O, C INV304 Hazardous materials are not stored, handled and transported in compliance with applicable laws and regulations. Fines / Loss of ratings (e.g. NOSA). The item master record should contain a field to identify the material as hazardous. Appropriate procedures for handling and storing hazardous materials should be maintained. There should be proper follow up on reported safety concerns. Relevant policies should be maintained which are consistent with Occupational Safety and Health Administration and other pertinent laws and regulations approved at technical and legal personnel. Compliance should be monitored. Receiving and despatch of raw materials are separate. O INV305 Receiving and despatch of raw materials take place out of the same entrance. Lack of segregation of duties. Physical storage areas for goods issued and goods received should be segregated. Different personal are responsible for receiving and/or issuing raw materials. Raw materials inventory adjustments (including scrapping) are valid. (validity) O, F INV306 Adjustments to raw materials inventory prices or quantities do not relate to valid price changes and physical inventory differences. Recorded scrapped raw materials are not valid. Detailed records maintained for any adjustments processed. The officials are authorised to make raw materials adjustments only on the basis of an authorised source document. All raw materials inventory adjustments (including scrapping) are recorded when identified and are subsequently accounted for as having been processed. (completeness) O, F INV307 All adjustments to raw materials inventory are not recorded. Inventory adjustments data is edited and validated; identified errors are corrected promptly. Maintain procedures for promptly updating inventory records. Raw materials adjustments (including scrapping) are processed to the correct account within the correct accounting period. (classification and proper period) O, F INV308 Raw materials adjustments may be processed in the incorrect period or to the incorrect account. Raw materials scrapped items are not processed timeously. Goods received at, before, or after the end of an accounting period are scrutinised and/or reconciled to ensure complete and consistent recording in the appropriate period. 246291853.xls.ms_office 10/3/2014 Page 3 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) Raw materials adjustments (including scrapping) are accurately processed. (accuracy) O, F INV309 Adjustments to raw materials may be inaccurately recorded or incorrectly processed. Raw materials scrapped items are not processed accurately. Costs of scrapped items are not written off. Raw material adjustments are compared to authorised source documents to ensure that they were input accurately. Raw materials adjustments (including scrapping) are reviewed and approved by a responsible official. (authorisation) O, F INV310 All adjustments to raw materials inventory have not been authorised in accordance with the appropriate limit of authority. The scrapping of raw materials is not authorised. The officials are authorised to make raw materials adjustments only on the basis of an authorised source document. Management reviews and approves all recorded adjustments to inventory prices or quantities. Inventory valuation policy is adhered to when valuing raw materials stock. Inventory reserves are reviewed and adjusted to ensure that balances do not exceed net realisable values. O, C, F INV311 Raw materials inventory does not reflect the existing business circumstances and economic conditions in accordance with the accounting policies being used. (lower of cost or Net Realisable value (NRV)) Raw Materials are valued automatically in SAP according to moving average price. At the end of each accounting period management should assess whether there is any indication that inventory may be impaired. The recoverable amount should be estimated. Application of stock valuation policy by controlling when valuing stock on a monthly basis. Raw materials are issued on a first in first out basis. O,F INV312 Raw materials inventory may expire - exceed the shelf life - or become obsolete. Materials are issued to production on a FIFO basis, expiry dates are monitored and there is regular turnover of the main raw materials, limiting the risk of obsolescence. Inventory levels are maintained in accordance with established Company Policy. Limits are placed on quantities to be maintained in inventory. The adequacy and appropriateness of inventory levels is monitored. O INV313 Inadequate or inappropriate inventory levels are maintained. Unanticipated or excess inventory carrying costs may be incurred. Management monitors the adequacy and appropriateness of inventory levels. Stock level policies are established to include replenishment cycles, safety stock levels, slow moving inventory, etc. and this plan is communicated to appropriate personnel. Stock replenishment policies are periodically reviewed, at least annually, to ensure policies meet changing company needs. The value of items in stock is maintained at the lowest practical levels in order to economise the use of working capital and to minimise the costs of storage. Individual inventory balances per SAP are periodically compared to the physical inventory of raw materials. (completeness, accuracy and validity) O,F INV314 Inventory balances may be incorrectly recorded. Correct raw materials stock count procedures are not followed (e.g. as regards cut-off.) Stock counts of raw materials are not properly recorded. Physical inventory is counted periodically by persons independent of day-to-day custody or recording of inventory. Inventory counts are reconciled to inventory records and inventory records are reconciled to the general ledger. Adjustments resulting from the comparison of physical to recorded inventory of raw materials are approved by a responsible official. (authorisation) O,F INV315 Raw materials stock count adjustments are not authorised, or are inaccurate or incomplete. Raw materials stock count differences are not investigated and corrected. Raw material stock count adjustment data is edited and validated; identified errors are corrected promptly. Raw material stock count adjustments are compared to authorised source documents to ensure that they were input accurately. Raw materials inventory is usable. Inventory is periodically reviewed for excess and obsolescence issues. O INV316 Obsolete and slow moving raw materials items have not been identified. The usability of raw materials is assessed regularly including a review during physical inventory counts. Inventory ageing reports are prepared and analysed regularly. Replacement items have been ordered (if required) for raw materials scrapped. O INV317 Replacement items have not been ordered (if required) for raw materials scrapped. System functionality monitors and maintains inventory levels in accordance with organisation policies. Scrapped raw materials are kept separate from other inventory. O INV318 Scrapped raw materials are not kept separate from other inventory. Obsolete, excess, and damaged inventories are adequately segregated from other finished goods inventories and are monitored to ensure appropriate and timely disposition. Sufficient inventory of raw materials is kept on hand. Stock balances are adequate to support the current rate of consumption, with regard to economy. O INV319 Insufficient raw materials inventory levels resulting in loss of production time or excess inventory or inaccurate or untimely material requirement forecast. Management monitors the adequacy and appropriateness of inventory levels or SAP functionality monitors and maintains inventory levels in accordance with organisation policies. Raw Materials Master Data Only valid changes are made to the raw materials master data file. (validity) O INV401 Changes to raw materials master data are not valid. A procedure is established that changes to the raw materials material master record are documented on a valid source document and approved by owner of the material master information. All information entered during raw materials master creation and/or change is automatically validated by SAP. For example, the values that are allowed for base unit of measure, pricing group, purchase organisation and account group are known to SAP. Upon entry in the field, the system automatically checks the value entered against the values available in the configuration tables. An error message is generated if the value entered is not available. 246291853.xls.ms_office 10/3/2014 Page 4 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) Duplicate raw materials master records are avoided. O INV402 Duplicate raw materials master data may be created. The same material is defined more than once in the masterfile but with different names. This may result in incomplete materials management reporting due to more than one material number and/or confusion when selecting material when processing Purchase Orders. All raw material master entries must be reviewed against the existing material master before entry into SAP to ensure there are no unnecessary duplication of materials in the material master. Standard naming conventions are used to reduce the possibility of duplicate material names. The Material List (RMMVRZ00) report is generated and reviewed at least quarterly or as needed for duplicate materials. This lists materials by number, type, group, and user who created the material. Duplicate materials will be investigated and deleted from the material master record if they are not held in inventory, used in a BOM, or purchase requisition or Purchase Order. Raw material master data changes are approved by a responsible official. (authorisation) O INV403 Changes to raw materials master data are not authorised. The officials are authorised to enter, modify or delete raw material master data only on the basis of an authorised source document. Significant changes to the raw material master file are approved by management. Changes to raw materials master data are accurate. (accuracy) O INV404 Inaccurate raw materials data may be entered. Changes to raw materials master data may be incorrect. For example, a material may be characterised as an inappropriate material type. The officials (responsible for maintenance of raw material master data) shall authorise all requests for modification of the material master data after having checked the contents and the accuracy of the data supplied. SAP edits and validates material master records online. Recorded changes to the material master file data are compared to authorised source documents to ensure that they were input accurately. All valid and authorised changes to raw materials master data are processed. (completeness) O INV405 Not all valid changes to the raw materials master data are input and processed. Not all materials are included in the material master. Requests to change raw material master file data are submitted on prenumbered forms, the numerical sequence of such forms is accounted for to ensure that all request changes are processed. Raw material master information is recorded in a consistent and complete fashion to expedite production and procurement functions. Material master data information is complete. O INV406 Incomplete raw material master data may be entered. Critical fields that must be entered are not specified as mandatory. Not all materials components (general, plant, storage location, batch valuation, forecast) are established. The field status group defines for a particular material type which fields are mandatory. Changes to the raw materials master file are processed timeously. (proper period) O INV407 Changes to raw materials master data are not processed timeously. Requests to change raw material master file data are logged. The log is reviewed to ensure that all request changes are processed timeously. Raw materials master data remains pertinent. O INV408 Raw material master file data does not remain pertinent. Material master data no longer needed is not deleted/archived from the system. Raw material master file data is periodically reviewed by management for accuracy and ongoing pertinence. Materials that have not been used for a significant period of time are reviewed to ensure that the material master file remains up-to-date. All changes to, and deletion, of raw materials master data records must be properly logged, documented and retained. The accuracy and timeliness of changes to the material master record is reviewed. O INV409 Changes to raw materials master data are not supported by valid documentation. Required documentation is not retained for mandatory retention periods. Changes to raw materials master data are not reviewed by a senior member of staff. No responsibility is assigned for regularly reviewing audit trails of change information. Recorded changes to raw materials master file data are compared to authorised source documents by a senior member of staff to ensure that the correct changes were made. A list of changes can be generated using SAP (MM04). A list is prepared with date and time of change, old and new values for fields and also the user that entered the change. MILL ENGINEERING (STORES ITEMS) Receiving of Engineering Stores items Engineering stores items are received and accepted only if they have valid Purchase Orders. (validity) O,F INV501 Engineering stores items are received and accepted on invalid Purchase Orders or without Purchase Orders. Company policy is not followed regarding the handling of receipts for which no Purchase Order can be located on SAP. The requirement exists that a goods receipt must reference a Purchase or Production Order so there is certainty the goods received were ordered. All goods received are based on a valid Purchase Order (PO) number. Purchase Order is stated on delivery documents and is verified for validity. 246291853.xls.ms_office 10/3/2014 Page 5 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) Engineering stores items are inspected before acceptance. O,F INV502 Engineering stores items received are not subject to an inspection for quality / quantity. Criteria are not clearly established for inspecting received goods. No policy is established for inspecting receipts in proportion to their importance and value. Only the vendor's delivery note (and not the physical goods) is matched to the Purchase Order. Inspection results are not recorded to be available for the vendor evaluation process. Vendors do not deliver the expected quantity or materials. Goods receipt discrepancies are not addressed. Company policy regarding the handling of under/over deliveries is not followed. Tolerances for under/over deliveries are set to inappropriate values. Goods counted and inspected before acceptance: overshipments and unacceptable items are returned to the vendor. Materials are checked for quantity and quality: Quantities of material received are verified by actual count, weight, or measurement by the receiving department. Quality inspection evidenced by inspection reports, notations, receiving reports, or other acceptable records. Variances in quantity ordered versus quantity shipped are reported. Quantities less than those indicated on the Purchase Order may be accepted; however, quantities more than those indicated on the Purchase Order should be approved by the requisitioning department and the buyer. Returns of engineering stores items to suppliers are properly handled. O,F INV503 Damaged or low quality goods received are not properly identified and handled. Defective engineering stores items are not returned to the supplier and are accepted into stock. Accounts payable is not notified of goods returned to vendor, and the invoice is paid. Return deliveries are not entered promptly into the system in order to reverse the goods receipt updates. No process is established to ensure the vendor issues credit memos when appropriate. Defective engineering stores items received from suppliers are logged. The log is monitored to ensure that the defective goods are returned promptly and that the credit (AP) is received timely. Rejected engineering stores items are adequately segregated from other engineering stores items and regularly monitored to ensure timely return to suppliers. A security check to either an authorised return form or a delivery note is performed on all goods leaving the premises. Only engineering stores items received are recorded. (validity) O,F INV504 Invalid receipts of engineering stores items are recorded. SAP edits and validates input GRN data on-line. The values that are allowed, for example, for a material master, are known to the system. Upon entry in the field SAP automatically checks the value entered against the values available in the configuration tables. Most goods receipts are created with reference to a Purchase Order. Engineering stores items received are recorded accurately. (accuracy) O,F INV505 Engineering stores receipts are not recorded accurately. Incorrect goods receipt information is entered. Capturing of receipts directly into SAP: Mandatory fields, Tolerance levels, Visual checks by operator e.g. key in material number and description appears on the screen, Limit/reasonableness checks on quantities (e.g. no negative amounts). SAP edits and validates input GRN data on-line. Most goods receipts are created with reference to a Purchase Order. SAP then copies information from Purchase Order into GRNs per configuration. The SAP material movement automatically creates both a material (for quantity) and accounting (for value) document. The transactions update these items: Purchase Order history, stock overview, MRP (planning file), general ledger accounts. Engineering stores items received are allocated correctly. (classification) O,F INV506 Receipts of engineering stores items do not have the correct account assignments. Account assignment is determined at the time of purchase authorisation (PR / PO). All engineering stores items received are recorded. (completeness) O INV507 All engineering stores items are not recorded. Inventory received is not recorded at all. All deliveries must be directed through Stores Receiving. Appropriate stores procedures should be implemented to ensure all raw materials receipts are recorded. Vendor statement reconciliation including follow-up of invoices without GRNs. Receipts of engineering stores items are recorded timeously and in the correct period. (proper period) Perpetual inventory records are updated as of the date the goods are received. O,F INV508 All engineering stores items received are not recorded in the period in which they have been received. Goods movements are not captured on SAP (i.e. receipt of engineering stores items). Documentation in respect of goods received at, before, or after the end of an accounting period is scrutinised and/or reconciled to ensure complete and consistent recording in the appropriate period. Received engineering stores items are safeguarded. Engineering stores items are delivered to the correct location. O,F INV509 Raw materials are received by unauthorised personnel. Received goods are not physically secured to protect them from theft. Personnel are not required to acknowledge receipt of goods. Engineering stores items are delivered to the incorrect location. Goods are delivered only to designated, physically secure locations within a warehouse or storage building and are accepted only by authorised personnel. Purchase Order forms are pre-printed with the receiving location and instruct vendors only to deliver to that location. Expected and overdue orders for engineering stores items are monitored. O,F INV510 No monitoring of expected or overdue goods receipts. Vendors do not deliver on time. No action is taken for late deliveries. Expedition of purchase orders is covered under the Expenditure cycle. Engineering Stores items sent for repairs 246291853.xls.ms_office 10/3/2014 Page 6 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) The costs relating to items sent out for repairs are allocated accurately. (classification) O,F INV601 Costs are not allocated to the correct department or not allocated accurately. Incorrect costs are allocated to the works order. Repairs are not allocated to the correct sub-order or allocated to the incorrect sub- order. All costs of repairs allocated should be reviewed by management for accuracy. Items sent out for repair are repaired timeously. O INV602 Repairs are not done or not done timeously. A maintenance register should be kept detailing all repairs history of each engineering stores item. The maintenance register should be regularly reviewed to identify engineering stores due for repairs. The correct repairs are performed on items sent out for repairs. (accuracy) O INV603 Incorrect repairs are performed. Scope of repairs are not received from vendors or are incorrect. Repair history does not accompany item to be repaired and repairs are not done in terms of valid documentation. All repairs should be supported by authorised documentation. The documentation should state what repairs need to be performed and repair history. Items to be sent out for repair are approved by a responsible official, to ensure inter alia, that repairs are correctly allocated internally or externally. (authorisation) O,F INV604 Workshop foreman does not inspect repairable item before repairs are undertaken. Items that could be repaired internally are sent out for repair at higher costs to the company. Repairs are commissioned / undertaken without appropriate authorisation. Only repairs which have been authorised by management can be allocated to the works order. Repairs should be sent to an internal specialist to determine whether the repairs should be done externally. All repairs should be authorised in terms of the Limits of Authority. Items sent out for repair are accounted for and controlled. O INV605 Items sent for repair are swapped with inferior items before they are sent back to the mill. Long outstanding items are not followed up. Vendors do not return scrapped items to the mill and items are not sent to the salvage yard at the mill. Items sent for repair are not returned. A repairs register should exist. The register should be regularly examined to identify long outstanding repairs not yet returned. Long outstanding repairs should be investigated. The documentation supporting the item to be repaired should include details of the items make, model and serial number. These details should be agreed to the item on return. All outstanding items sent for repairs should be followed up. All scrapped items should be returned by the vendor and sent to the salvage yard. Transfers (issues) of Engineering Stores items to the Plant Issues from engineering stores inventory are made only on the basis of authorised documents. (authorisation) O,F INV701 Unauthorised issues may be recorded. Incorrect quantities of engineering stores are transferred to the plants. Engineering stores not requested may be transferred to production. Written stores requisition is required for all engineering stores issues. Materials are only transferred on the basis of a properly approved source document. Transfer documentation should accompany all transfers, stores or other activities and personnel should verify material and quantity received. Requesting department should sign approval on stores requisitions as acknowledgement of receipt. All issues of engineering stores to the plants are accounted for. (completeness) O,F INV702 Issues from engineering stores inventory may not be recorded. Goods movements are not captured in SAP. Prenumbered transfer documents (e.g. stores requisitions) should exist. The sequence of these documents is independently checked. Missing documents should be investigated. Issues from engineering stores inventory are correctly recorded as to quantity and amount. (accuracy) Issues from engineering stores inventory are processed in the correct accounting period to the correct account. (classification and proper period) O,F INV703 Transfers of engineering stores to the plant may not be accurately recorded. Engineering stores issues may be processed in the incorrect period or to the incorrect account. Engineering stores may be allocated to the incorrect cost centre. Transfers of raw materials are documented. Transfers (issues) from raw materials to production are only done on the basis of a source document. A procedure should be established whereby the source documents are captured in SAP within an established time period after the inventory has been issued. By recording the issue in SAP immediately after the issue has been completed, the inventory levels in SAP are kept current and the possibility errors are reduced. Physical inventory is counted periodically. Inventory counts are reconciled to inventory records and a theoretical usage is derived. Monthly consumption figures are reviewed by Management. Variances against standard are identified and investigated. All engineering stores items requisitioned represent valid items and quantities used in the production of pulp or paper at the mill. (validity) O INV704 Engineering stores items could be used for unauthorised purposes or personal gain. Security perform random checks on personnel / vehicles leaving the mill. Storage of Engineering Stores Items 246291853.xls.ms_office 10/3/2014 Page 7 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) Company personnel store engineering stores items in accordance with established Company Policy. O,C INV801 Engineering stores items are unusable due to bad storage. Develop strategy/policy for storing materials to include (1) the number and type of storage locations to be used, (2) Warehouse placement of materials (3) OSHAct requirements for the proper labelling/storage of dangerous equipment (4) Storage capacity levels (5) Physical inventory requirements. Physical storage methods regularly reviewed for sources of inventory deterioration. All warehouse and inventory locations comply with appropriate government, regulatory, and company policies. O,C INV802 Non-compliance with statute and / or company policy e.g. with regard to safety, notices. Management reviews all physical inventory storage locations for compliance with government, regulatory, and company policies. Engineering stores items are adequately safeguarded. There are special safeguards for expensive material and material susceptible to personal use or sale. O,C INV803 Unauthorised access to engineering stores items. Engineering stores items may be stolen, lost, damaged, or temporarily diverted. Fines / Loss of ratings (e.g. NOSA). Access should be restricted to authorised personnel only. Physical security arrangements (fencing and gate security) should exist and periodic stock counts should be regularly performed. Dangerous equipment is stored handled and handled in an appropriate manner in accordance with applicable government regulations. O,C INV804 Dangerous equipment is not stored handled and transported in compliance with applicable laws and regulations. Fines / Loss of ratings (e.g. NOSA). Appropriate procedures for handling and storing dangerous equipment should be maintained. There should be proper follow up on reported safety concerns. Relevant policies should be maintained which are consistent with Occupational Safety and Health Administration and other pertinent laws and regulations approved at technical and legal personnel. Compliance should be monitored. Engineering stores inventory adjustments (including scrapping) are valid. (validity) O,F INV805 Adjustments to engineering stores inventory prices or quantities do not relate to valid price changes and physical inventory differences. Recorded scrapped engineering stores items are not valid. Detailed records maintained for any adjustments processed. Officials are authorised to make engineering stores inventory adjustments only on the basis of an authorised source document. All engineering stores inventory adjustments (including scrapping) are recorded when identified and are subsequently accounted for as having been processed. (completeness) O,F INV806 All adjustments to engineering stores inventory are not recorded. Inventory adjustments data is edited and validated; identified errors are corrected promptly. Maintain procedures for promptly updating inventory records. Engineering stores inventory adjustments (including scrapping) are processed to the correct account within the correct accounting period. (classification and proper period) O,F INV807 Engineering stores inventory adjustments may be processed in the incorrect period or to the incorrect account. Engineering stores scrapped items are not processed timeously. Goods received at, before, or after the end of an accounting period are scrutinised and/or reconciled to ensure complete and consistent recording in the appropriate period. Engineering stores inventory adjustments (including scrapping) are accurately processed. (accuracy) O,F INV808 Adjustments to engineering stores inventory may be inaccurately recorded or incorrectly processed. Engineering stores scrapped items are not processed accurately. Costs of scrapped items are not written off. Engineering stores adjustments are compared to authorised source documents to ensure that they were input accurately. Engineering stores inventory adjustments (including scrapping) are reviewed and approved by a responsible official. (authorisation) O,F INV809 All adjustments to engineering stores inventory have not been authorised in accordance with the appropriate limit of authority. The scrapping of raw materials is not authorised. Inventory adjustments are compared to authorised source documents. Management reviews and approves all recorded adjustments to inventory prices or quantities. Inventory valuation policy is adhered to when valuing stock of engineering stores items. Inventory reserves are reviewed and adjusted to ensure that balances do not exceed net realisable values. O,F, C INV810 Engineering stores inventory does not reflect the existing business circumstances and economic conditions in accordance with the accounting policies being used. Engineering stores items are valued automatically in SAP. At the end of each accounting period management should assess whether there is any indication that inventory may be impaired. The recoverable amount should be estimated. Individual inventory balances per SAP are periodically compared to the physical inventory of Engineering stores items. (completeness, accuracy and validity) O,F INV811 Inventory balances may be incorrectly recorded. Correct engineering stores stock count procedures are not followed (e.g. as regards cut-off). Stock counts of engineering stores items are not properly recorded. Physical inventory is counted periodically by persons independent of day-to-day custody or recording of inventory. Inventory counts are reconciled to inventory records and inventory records are reconciled to the general ledger. Adjustments resulting from the comparison of physical to recorded inventory of engineering stores items are approved by a responsible official. (authorisation) O,F INV812 Engineering stores stock count adjustments are not authorised, or are inaccurate or incomplete. Engineering stores stock count differences are not investigated and corrected. Stock count adjustment data is edited and validated; identified errors are corrected promptly. Engineering stores inventory is usable. Inventory is periodically reviewed for excess and obsolescence issues. O INV813 Obsolete and slow moving engineering stores items have not been identified. The usability of raw materials is assessed regularly including a review during physical inventory counts. Inventory ageing reports are prepared and analysed regularly. Scrapped engineering stores items are kept separate from other inventory. O,F INV814 Scrapped inventory stores items are not kept separate from other inventory. Obsolete, excess, and damaged inventories are adequately segregated from other stores inventories and are monitored to ensure appropriate and timely disposition. 246291853.xls.ms_office 10/3/2014 Page 8 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) Sufficient inventory of engineering stores is kept on hand. O,F INV815 Insufficient inventory levels of engineering stores resulting in loss of production time or excess inventory or inaccurate or untimely material requirement forecast. Obsolete, excess, and damaged inventories are adequately segregated from other stores inventories and are monitored to ensure appropriate and timely disposition. Engineering Stores Master Data Only valid changes are made to the engineering stores master data file. (validity) O INV901 Changes to engineering stores master data are not valid. A procedure is established that changes to the engineering stores master record are documented on a valid source document and approved by owner of the material master information. All information entered during engineering stores material master creation and/or change is automatically validated by SAP. For example, the values that are allowed for base unit of measure, pricing group, purchase organisation and account group are known to SAP. Upon entry in the field, the system automatically checks the value entered against the values available in the configuration tables. An error message is generated if the value entered is not available. Duplicate engineering stores material master records are avoided. O INV902 Duplicate engineering stores master data may be created. The same material is defined more than once in the masterfile but with different names. This may result in incomplete materials management reporting due to more than one material number and/or confusion when selecting material when processing Purchase Orders. All engineering stores master entries must be reviewed against the existing material master before entry into SAP to ensure there are no unnecessary duplication of materials in the material master. Standard naming conventions are used to reduce the possibility of duplicate material names. Engineering stores master data changes are approved by a responsible official. (authorisation) O INV903 Changes to engineering stores master data are not authorised. The officials are authorised to enter, modify or delete engineering stores material master data only on the basis of an authorised source document. Significant changes to the material master file are approved by management. Changes to engineering stores raw materials master data are accurate. (accuracy) O INV904 Inaccurate engineering stores master data may be entered. For example, a material may be characterised as an inappropriate material type. The officials (responsible for maintenance of engineering stores master data) shall authorise all requests for modification of the material master data after having checked the contents and the accuracy of the data supplied. SAP edits and validates material master records online. Recorded changes to the material master file data are compared to authorised source documents to ensure that they were input accurately. All valid and authorised changes to engineering stores master data are processed. (completeness) O INV905 Not all valid changes to engineering stores master data are input and processed. Not all engineering stores are included in the material master. Requests to change engineering stores master file data are submitted on prenumbered forms, the numerical sequence of such forms is accounted for to ensure that all request changes are processed. Engineering stores master information is recorded in a consistent and complete fashion to expedite sales, production and procurement functions. Material master data information is complete. O INV906 Incomplete material master data may be entered. Critical fields that must be entered are not specified as mandatory. Not all material components (general, plant, storage location, batch valuation, forecast) are established. The field status group defines for a particular material type which fields are mandatory. Changes to the engineering stores master file are processed timeously. (proper period) O INV907 Changes to engineering stores master data are not processed timeously. Material master file data is periodically reviewed by management for accuracy and ongoing pertinence. Materials that have not been used for a significant period of time are reviewed to ensure that the material master file remains up-to-date. Engineering stores master file remains pertinent. O INV908 Engineering stores master file data does not remain pertinent. Engineering stores material master data no longer needed is not deleted/archived from the system. Engineering stores management master file data is periodically reviewed by management for accuracy and ongoing pertinence. All changes to, and deletion of, engineering stores master data records must be properly logged, documented and retained. The accuracy and timeliness of changes to the material master record is reviewed. O INV909 Changes to engineering stores master data are not supported by valid documentation. Required documentation is not retained for mandatory retention periods. Changes to engineering stores master data are not reviewed by a senior member of staff. No responsibility is assigned for regularly reviewing audit trails of change information. Recorded changes to engineering stores master file data are compared to authorised source documents by a senior member of staff to ensure that the correct changes were made. PRODUCTION 246291853.xls.ms_office 10/3/2014 Page 9 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) Production Planning and Control All production orders are accounted for as having been fulfilled. (completeness) Production orders are created and released on a timely basis to allow for timely meeting of commitments to customers. O INV 1001 Work-in-progress may not be completed timeously, and as a result commitments to customers may not be met, or finished goods may be unsaleable. Production plans and their associated demand requirements are entered timely in the system which helps ensure required production lead times are met. There is an established review and approval procedure that includes the timeliness of the various cycles. Production orders are accurately prepared. (accuracy) O INV 1002 Incorrect product may be manufactured resulting in unsaleable finished goods. Production orders are approved by a responsible official. (authorisation) O,F INV 1003 The company may produce unacceptable products or quantities of products in excess of acceptable levels; this could result in obsolete, excess, or otherwise unsaleable inventory; it could also result in abnormal sales returns because of unacceptable product quality. Only authorised personnel may enter demand requirements and release production plans to help ensure the validity of system production data. Only authorised personnel have the authority to process planned production orders to help ensure validity of production records. Production operates consistent with management intent and the approved production plans. The various measurements/criteria reporting are enabled and are properly approved. O INV 1004 Production may not be planned in an orderly manner. Incorrect manufacturing processes may be used resulting in unsaleable finished goods. Various reports are available from SAP and PTS. These reports are reviewed periodically by Production Management and supervisors to ensure the proper production control. There are operating procedures that define the process by which the criteria, measurements and reporting is determined, and who is responsible. Processing and Recording of Production Costs The use of labour, materials and plant in production is recorded. All labour, materials, and overhead recovery bases are accounted for as having been processed to cost of production. (completeness) O,F INV 1101 Production costs may not be accounted for. All direct and indirect expenses associated with production may not be recorded as production costs. Costs associated with raw materials, labour and overhead are independently reconciled to appropriate supporting records. Labour, materials, overhead recovered and other production measurements are accurately recorded. (accuracy) To properly account for productions costs, collected machine costs (run- times, set-up costs, changeover costs, maintenance costs), labour costs (standard costs, actual costs, overtime costs) collected/entered are accurate. O,F INV 1102 Production costs may be inaccurately recorded. Reconciliations of quantities set forth in BOMs to quantities actually used in production. Costs associated with raw materials, labor and overhead are independently reconciled to appropriate supporting records. When standard costing is used, management approves the standard costs and reviews variances between actual and standard costs. Significant variances are investigated. When actual costing is used, management reviews actual costs based on their knowledge of day-to-day activities. Production costs are recorded against the appropriate production units in the correct accounting period. (classification and proper period) O,F INV 1103 Production costs may be recorded against incorrect production units or the incorrect period. SAP account assignment configuration ensures that amounts for raw materials are posted to the appropriate general ledger account. Management should review the recording of production costs to production units to ensure that they have been recorded correctly and in the correct period. Labour, materials, and plant are used in production only if authorised. (authorisation) O,F INV 1104 Unauthorised factors of production may be used and result in irrecoverable costs. The production processes and inventory holdings may be sub-optimal and result in irrecoverable costs. Only authorised costs should be allocated to production. Defective Products and Scrap All defective products, by products and scrap resulting from the production process are authorised. (authorisation) O INV 1201 Scrapped items (broke) are not authorised. Materials are transferred to scrap without proper authorisation. All products are inspected before being transferred to finished goods inventory: products not meeting specified quality standards will be reworked or scrapped. Separate personnel to investigate the need for write-offs. Items identified as scrapped (broke) should be authorised prior to being written down or reworked. All defective products and scrap resulting from the production process are valid and recorded completely and accurately in the appropriate period. (completeness, accuracy, and validity) O,F INV 1202 Scrapped items (broke) are not valid. Inventory is intentionally scrapped to facilitate misappropriation. All scrap items (broke) should be written down/ off. WIP written off as broke is reviewed by the Production Department and the management team. Abnormal wastage's and variances between actual production versus budget are investigated. 246291853.xls.ms_office 10/3/2014 Page 10 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) The reporting of defective products and scrap is recorded completely and accurately in the appropriate period. (completeness, accuracy, and proper period) O,F INV 1203 Broke not monitored, not properly reported (production inefficiencies result in excess waste). Sale of broke not reported properly. Broke or proceeds from sale of broke misappropriated. Management, based on their knowledge of day-to-day activities review records of scrapped and reworked items and check whether such items have been correctly identified and properly recorded in the appropriate accounting period. Orders are fulfilled if make is broked. O INV 1204 Due to broking of original make, customer or replenishment order is not fulfilled. The customer should be notified of any delays in receiving their order. Scrapped (broke) and by-product items are kept separate from other inventory. O INV 1205 Scrapped (broke) items not kept separate from other inventory. Scrapped (broke) items may be despatched. Rejected work in process is adequately segregated from other work in progress and is monitored to ensure it is scrapped or reworked on a timely basis. Production Master Data (BOMs - Bill of Material) Only valid changes are made to the BOMs. (validity) Only valid BOMs are created and saved. O,F INV 1301 Changes to BOMs are not valid. Incorrect product costing. A procedure is established that changes to the BOMs are documented on a valid source document and approved by management. All information entered during material master creation and/or change is automatically validated by SAP. Changes to the BOMs are approved by a responsible official. (authorisation) O,F INV 1302 Changes to BOMs are not authorised. SAP may be configured to process all BOM changes through the engineering change (with history) process, which provides traceability and proper approvals. Changes to the BOMs are accurate. (accuracy) BOMs and their associated data are created and saved accurately which helps ensure accurate inventory valuation and cost of goods sold. O,F INV 1303 Changes to the BOMs may be incorrect. Bill of Materials changes are entered incorrectly. The officials (responsible for maintenance of the BOMs) shall authorise all requests for changes to the BOMs after having checked the contents and the accuracy of the data supplied. SAP edits and validates material master records online. Recorded changes to the BOMs are compared to authorised source documents to ensure that they were input accurately. Material master information is recorded in a consistent and complete fashion. All BOM master data is complete (including all relevant views for manufacturing planning and execution) to ensure material master data integrity. O,F INV 1304 Incomplete BOMs data may be entered. Critical fields that must be entered are not specified as mandatory. SAP is configured with mandatory fields to help ensure complete data entry of this information. All valid and authorised changes to BOMs are processed. (completeness) O,F INV 1305 Not all valid changes to the BOMs are input and processed. Requests to change BOM master file data are submitted on prenumbered forms, the numerical sequence of such forms is accounted for to ensure that all request changes are processed. Changes to the BOMs are processed timeously (proper period) to help ensure the existence of pertinent master records. O,F INV 1306 Changes to BOMs are not processed timeously. Requests to change BOM master file data are logged. The log is reviewed to ensure that all request changes are processed timeously. All changes to and deletion of BOMs must be properly logged, documented and retained. O,F INV 1307 Changes to BOMs are not supported by valid documentation. Changes to BOMs are not reviewed by a senior member of staff. Recorded changes to BOM master file data are compared to authorised source documents by a senior member of staff to ensure that the correct changes were made. Paper Converters Inventory transfers to / from paper converters ("subcontractors") are complete, accurate and valid to ensure material transaction integrity and that stock is properly tracked and safeguarded. O,F INV 1401 Loss of stock sent to converters. Inaccurate reporting of costs relating to stock sent to converters. SAP standard functionality requires that all material movements are recorded through a material document. SAP is configured with specific movement types, reason for movement and/or storage locations for material transfers to subcontractors. SAP is configured with edit checks, mandatory fields, and validity checks to help ensure accurate data entry of material movement information. Procedures are established for the regular review of a Material Movements by Material Report for inappropriate material movement types and storage locations. MILL FINISHED GOODS Receipt of Finished Goods from Production 246291853.xls.ms_office 10/3/2014 Page 11 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) Finished goods transferred from production to inventory are recorded accurately and in the period transferred. O,F INV 1501 Not all transfers of complete units of production to finished goods are recorded completely and accurately in the appropriate period and to the correct account. Management should periodically review the status of production jobs and ensure that finished goods have moved out of WIP to Finished Goods Inventory. Inventories received, including transfers, are counted and compared to receipt or transfer documentation (that is used to record movements of inventory in the financial records), by personnel in the area assuming responsibility for the inventory (e.g., production, finished goods storage), and are recorded in the appropriate period. All finished goods produced should be accounted for as having being recorded in finished goods inventory. (completeness) O,F INV 1502 Finished goods inventory receipts from production may not be recorded: Not all transfers of complete units of production to finished goods are recorded. Goods movements are not captured in SAP (i.e. movements to and from production). Finished goods sent to the warehouse are logged; the log is used to ensure that all finished goods are recorded in the inventory records. Inventory receipts from production should be accurately recorded as to quality, quantity, and amount - mass. (accuracy) O,F INV 1503 Finished goods inventory receipts from production may be inaccurately processed. Goods received input data is edited and validated; identified errors are corrected promptly. Completed production should be promptly recorded. O,F INV 1504 Production may be completed but not reported as available for sale (finished goods inventory); this could result in lost sales or requesting additional production (inefficient use of resources) to fill a customer's order. It could also result in an undervaluation of finished goods inventory. Proper reports should exist for all transfers; from raw materials to production, production to work in progress, work in progress to finished goods and finished goods to stores. These reports should be reconciled to actual goods transferred. Finished goods transferred from production to inventory should be inspected for quality. O INV 1505 Inventory may be unsaleable. Unsaleable goods are sent to the customer. Quality control inspections are performed for finished goods received from production to assess whether such goods should be forward to finished goods inventory, reworked, or scrapped. The saleability and usability of finished goods are assessed regularly including a review during physical inventory counts. Finished Goods Returned for Credit ("Return Orders") Return orders are processed accurately. Finished goods returned by customers are recorded accurately. (accuracy) O,F INV 1601 Customer returns may be incorrectly processed. Returns are processed more than once. SAP is configured to automatically validate the return order on quantity and material. SAP will issue a warning message if the quantity entered on a return order exceeds the quantity purchased on the original sales order. In addition, SAP will issue a warning message if there is an existing return for this material against the original sales order. Return orders are processed only for valid materials. O,F INV 1602 Return orders are processed for invalid materials. SAP standard functionality validates materials included on sales order and return order line items. A return order will not be accepted by SAP if the material line items do not exist in the SAP material master. Finished goods returned for credit are quality inspected and the quantities verified. O INV 1603 Return documents and return deliveries do not accurately reflect the returned materials. Returned goods are not inspected for quality and quantity. Received inventory has not been quality inspected. Returned goods that are damaged are posted back into inventory. Receiving personnel check the returned goods against the Stock Transport Order, and record details in a Customer Return book. Quality control inspections are performed for product returned by customers to assess whether such goods should be returned to inventory, reworked, or scrapped. These results are written into the Customer Return book and signed by the QA inspector. Approved returns are processed in a timely manner. Customer returns are recorded timeously and in the appropriate period. (proper period) O,F INV 1604 Returned goods are not recorded in the period they are received back. On a daily basis, the Sales Accountants create return orders using appropriate data for approved returns (per CSRs). Customer returns are approved by a responsible official (authorisation). Finished goods returned by customers are only accepted in accordance with company policy. O INV 1605 Inventory is accepted without authorised documentation. Product upliftments from customers should only be made once an authorised Upliftment form has been completed (DC). No product returns should be made to / accepted by the Mill without a Stock Transport Order having been raised (Mill). The approved Limits Of Authority is used for the authorisation. Recorded customer returns are valid. (validity) O,F INV 1606 Product for which a credit note is processed is not returned to the Mill timeously. Returned goods are not posted back into inventory. A copy from the Customer Returns book (detailing product returned) should be attached to the CSR before Credit Notes are processed. All return information is recorded for audit trail purposes. O,F INV 1607 Critical information for returns or return deliveries is not specified as mandatory. Audit trail is lost. Returned goods are not tracked adequately, leading to a loss of control over the goods. SAP standard functionality automatically creates an audit trail of all return order creation (Credit memo request) and maintenance. Appropriate validations are defined for critical fields 246291853.xls.ms_office 10/3/2014 Page 12 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) See weighbridge for additional risks and controls relevant to incoming product. Despatch of Finished Goods and By-Products All orders scheduled for delivery are shipped to the customer. Picking is performed promptly. O,F INV 1701 Delivery is not made for those sales orders due to be despatched. Orders authorised for shipment are not shipped. Product is shipped early or late, causing disruptions of customers operations (poor customer relations). Product is not picked promptly. The delivery due list is printed and reviewed on a daily basis. SAP reports of open sales documents are prepared and monitored to ensure timely shipment. Deliveries not able to be fulfilled are communicated to the relevant Sales Office. All orders scheduled for delivery are shipped only once to the customer. O,F INV 1702 Deliveries for the same sales order are duplicated. SAP matches goods shipped to open line items on an open sales order and closes each line item as the goods are shipped, thereby preventing further shipments for those line items. Finished goods (and by-products) are assembled for delivery only on the instruction of authorised documents e.g. an approved sales order raises a picking list and a delivery note. (authorisation) O,F INV 1703 Unauthorised deliveries may be made. Unordered product may be delivered to customers. SAP standard functionality validates picking lists for requested product against the quantities in the sales order. Picking is performed accurately (correct quantities and materials). O,F INV 1704 Incorrect picked quantities are entered into the system. Picking lists may not match the delivery documents. Incorrect goods may be despatched. Finished goods are drawn for delivery against appropriate source documents - picking slip. Bar code scanners are used to input actual inventory picking and storage locations and quantities; differences from picking and storage instructions are investigated. Verification of completed picking lists to physical goods picked is performed. O,F INV 1705 Verification of completed picking lists to physical goods picked is not performed. Before goods are shipped, the details of the picking list are compared to actual goods prepared for shipment by an individual independent of the order picking process. Deleted and cancelled deliveries are logged and reviewed. O,F INV 1706 Deleted and cancelled deliveries are neither logged nor reviewed. A delivery may be prepared even though the sales order was cancelled by the customer. Despatch personnel use real-time picking lists / delivery due lists when preparing product for deliveries. SAP will not generate a delivery note (needed as authority to leave warehouse) if sales order is cancelled by order flow personnel. Shipping information is correct (for delivery purposes). O,F INV 1707 The shipment is made to the incorrect customer or to an invalid customer. The shipment is made to the incorrect customer location. Partial deliveries are sent to customers who specify only full deliveries. Multiple shipping points are specified for the items in an order although the customer requested a single shipment. Delivery notes details (including customer delivery address) are uploaded into SAP at time of order placement. Shipment problems are promptly resolved. O,F INV 1708 Shipments are lost, misplaced or misappropriated. Misappropriated shipments are not identified. A backorder is not created when goods are not available for shipment. Despatch department / outsourced contractors match PODs to despatch records. Discrepancies are timeously resolved and validated. Deliveries reference sales orders. O,F INV 1709 A delivery does not reference a sales order. SAP delivery notes automatically include the sales order number. Deliveries are approved by a responsible official. (authorisation) O,F INV 1710 Improper shipment. Unordered or non-authorised products may be included in customer shipment. Customer orders shipped may be incomplete, damaged, or of poor quality. A physical inspection of shipments is made prior to delivery for quality and agreement to SAP delivery note. All deliveries / shipments are recorded. Finished goods and by-products may leave the premises only if authorised in writing. (completeness) O,F INV 1711 Finished goods and by-products may leave the premises/security area without being monitored and recorded. Goods movements are not captured in SAP (transfer of finished goods). Security personnel monitor all incoming and outgoing vehicles and ensure all goods leaving the premises are accompanied by duly completed documentation (e.g., delivery note or goods returned note). Deliveries / Shipments are recorded accurately. O,F INV 1712 Shipments may be recorded incorrectly. Sales order entry, shipping, and invoice processing are performed by an integrated application system. The general ledger is automatically updated for shipping and invoicing transactions. 246291853.xls.ms_office 10/3/2014 Page 13 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) Deliveries / shipments are recorded timeously and in the correct period. Appropriate cut-off procedures are used to ensure deliveries are invoiced in the correct period. (proper period) O,F INV 1713 Goods issue transactions are not created promptly after the goods are shipped. Goods issue transactions are posted in the incorrect period. Shipments may not be recorded in the period they are shipped. Deliveries may be invoiced in the incorrect period. No review is performed to ensure that goods issue has occurred for all shipments. Goods shipped at, before, or after the end of an accounting period are scrutinised and/or reconciled to ensure complete and consistent recording in the appropriate accounting period including the raising and recording of the related invoice. Recorded shipping transactions are valid. (validity) O,F INV 1714 Shipping transactions may be purposefully or erroneously altered, resulting in incorrect invoicing and misstated revenues and receivables. Sales order entry, shipping, and invoice processing are performed by an integrated application system. The general ledger is automatically updated for all valid deliveries. Controls over manual delivery documents are adequate (in particular to ensure that all shipments are recorded). O,F INV 1715 Manual delivery documents not actioned and recorded in SAP. Manual documents should be processed as soon as the system is up and running. Manual documents should be compared / agreed to information processed on SAP. Policies and procedures are in place for using manual delivery notes. Appropriate procedures are in place to control situations when SAP is off-line. O,F INV 1716 Goods not despatched due to system being offline or down. Manual documents are in use, and are appropriately controlled. Policies and procedures are in place for off-line situations. Shipments are delivered in a cost-effective manner. Routes and vehicles are appropriate for the movement of goods and materials. O,F INV 1717 Inappropriate vehicles and/or routes may be used resulting in unnecessary costs to the Company. Contracts with haulage contractors specify rates per destination (regardless of vehicle / route). Finished Goods - Cost of Sales Costs of shipped inventory are transferred from inventory to cost of sales. (completeness) F INV 1801 Recorded Cost of Sales may be incomplete. (understated) Maintain procedures for promptly updating cost of sales records. Costs of shipped inventory are recorded accurately (accuracy) and posted correctly (classification). F INV 1802 Recorded Cost of Sales may be inaccurately calculated. SAP account assignment configuration ensures that amounts for shipped goods are posted to the appropriate Cost of Goods Sold account Amounts posted to Cost of Sales represent those associated with shipped inventory. (validity) F INV 1803 Cost of Sales transactions may be invalid. Cost of sales is periodically reviewed by management for accuracy and ongoing pertinence. Costs of shipped inventory are transferred from inventory to Cost of Sales timeously and in the appropriate period. (proper period) F INV 1804 Cost of sales transactions may be recorded in the incorrect period. Incorrect costing methods may be used. Management reviews relevant costs of sales, and inventory reports related to order entry, shipping, invoicing, and accounts receivable; significant unusual relationships are monitored and acted upon. Storage of Finished Goods Receiving and despatch of finished goods are separate. O INV 1901 Receiving and despatch take place out of same entrance. The warehouse layout will be established to segregate receiving and shipping locations. A separate entrance and exit should exist. Security should ensure deliveries and despatch only take place at the correct location. Finished goods inventory adjustments (including write-offs) are valid. (validity) O,F INV 1902 Adjustments to finished goods inventory prices or quantities do not relate to valid price changes and physical inventory differences. Adjustments may be processed that are not acceptable to management e.g. saleable inventory may be improperly written off and scrapped. Finished goods adjustments are compared to authorised source documents to ensure that they were input accurately. Management reviews and approves all recorded adjustments to inventory prices or quantities. All finished goods inventory adjustments (including write-offs) are recorded when identified and are subsequently accounted for as having been processed. (completeness) O,F INV 1903 All adjustments to finished goods inventory are not recorded. Inventory adjustments data is edited and validated; identified errors are corrected promptly. Inventory adjustment forms are numbered; the sequence of such forms is accounted for. Finished goods inventory adjustments (including write-offs) are processed to the correct account within the correct accounting period. (classification and proper period) O,F INV 1904 Finished goods inventory adjustments may be processed in the incorrect period or to the incorrect account. Scrapped (written-off to broke) items may not be processed timeously. Goods received at, before, or after the end of an accounting period are scrutinised and/or reconciled to ensure complete and consistent recording in the appropriate period. Finished goods inventory adjustments (including write-offs) are accurately processed. (accuracy) O,F INV 1905 Adjustments to finished goods inventory may be inaccurately recorded or incorrectly processed. Write- offs of finished goods items may not be processed accurately. Costs of items broked are not written off correctly. Finished goods adjustments are compared to authorised source documents to ensure that they were input accurately. 246291853.xls.ms_office 10/3/2014 Page 14 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) Finished goods inventory adjustments (including write-offs) are reviewed and approved by a responsible official. (authorisation). O,F INV 1906 All adjustments to finished goods inventory have not been authorised in accordance with the appropriate limit of authority. The write-off of finished goods items to broke may not be authorised. Possible irregularity: unwarranted reduction of inventory value to facilitate "bargain" purchases by employees or third parties. Inventory adjustments are compared to authorised source documents. Management reviews and approves all recorded adjustments to inventory prices or quantities. Inventory valuation policy is adhered to when valuing finished goods stock. Inventory reserves are reviewed and adjusted to ensure that balances do not exceed net realisable values. Inventory is carried at the lower of cost or market value. O,F, C INV 1907 Finished goods inventory does not reflect the existing business circumstances and economic conditions in accordance with the accounting policies being used. (Loss not provided for: inventory valued at above market price). Continued production of items being sold at a loss. At the end of each accounting period management should assess whether there is any indication that inventory may be impaired. The recoverable amount should be estimated. Application of stock valuation policy by controlling when valuing stock on a monthly basis. Individual inventory balances per SAP are periodically compared to the physical inventory of finished goods stock. (completeness, accuracy and validity). Physical verification of inventory is conducted regularly and accurately. O,F INV 1908 Inventory balances may be incorrectly recorded. SAP inventory records may have overstated quantities on hand. Book inventory quantities are inaccurate causing stock outs or excess inventories and misstated financial statements. Physical inventory is counted periodically by persons independent of day-to-day custody or recording of inventory. Inventory counts are reconciled to inventory records and inventory records are reconciled to the general ledger. Correct finished goods stock count procedures are followed in order to detect any physical loss of finished goods inventory. (validity) Physical verification of inventory is appropriately planned. O INV 1909 Undetected physical loss or deterioration of inventory. The physical inventory process and timing is not in accordance with company policy. Instructions for performing the physical verification are inadequate. No preliminary warehouse clean-up is performed (reducing damaged, failed inspection and in-transit inventory). Goods receipts and issues are not processed prior to physical verification. Materials are inadvertently excluded from the verification process. Inventory documents are mislaid so the count is incomplete. Appropriate cut-off procedures are not documented, planned, followed and communicated. Inventory balances are not "frozen" at the time of the account to ensure proper cut off and to prevent artificial discrepancies or incorrect adjustments being made. Company owned materials at all locations(e.g. materials at customers or third party warehouses) are not physically verified. Non-Company owned material is counted in the company's own inventory. Possible irregularity: non-existent items are included in periodic physical inventory count. Stock counts should be performed in accordance with the company policy. Employees who perform the counts should be given written guidelines. Procedures should ensure that consignment materials are not inadvertently counted in Company's own inventory. All stock count documents are retained after the count is completed (as an audit trail). Adjustments resulting from the comparison of physical to recorded inventory of finished goods stock are completely and accurately recorded, and are approved by a responsible official. (authorisation) O,F INV 1910 Finished goods stock count differences are not investigated and corrected. Adjustments may be recorded to conceal physical shortages. Incorrect inventory differences are recorded. No report of differences is produced or reviewed by management. Inventory differences are posted to the incorrect GL account. Posting of inventory differences is not appropriately authorised. Finished goods stock count adjustment data is edited and validated; identified errors are corrected promptly. Finished goods stock count adjustments are compared to authorised source documents to ensure that they were input accurately. Inventory is managed to prevent obsolescence and excessive write-offs. Obsolete, slow-moving and/or overstocked inventory is prevented or promptly detected and provided for. O INV 1911 Obsolete and slow moving finished goods stock items have not been identified and are maintained in inventory. Inventory known to be obsolete or slow- moving not written-off. Continued production of finished goods stock that cannot be sold. Inventory ageing reports are prepared and analysed regularly and necessary follow-up action is completed. Quality control inspections are performed to assess whether such goods should be returned to inventory, reworked, or scrapped. Sufficient inventory of finished goods is kept on hand. O,F INV 1912 Insufficient finished goods inventory levels resulting in loss of sales. System functionality monitors and maintains inventory levels in accordance with organisation policies. Finished goods inventory is protected from damage. O INV 1913 Handling and storage procedures are inappropriate for the nature of the products. Finished goods are not stored in an appropriate environment. (safe and dry) Physical storage methods are regularly reviewed for sources of inventory deterioration. 246291853.xls.ms_office 10/3/2014 Page 15 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) Physical loss of finished goods inventory is prevented. O INV 1914 Unauthorised access to inventory. Finished goods may be stolen, lost, damaged, or temporarily diverted. Access should be restricted to authorised personnel only. Physical security arrangements (fencing and gate security) should exist. Periodic stock counts should be regularly performed. Bar codes: The shipping label and bar code contain all relevant information. There is a coding structure in place which ensures identification and traceability of finished product. Finished Goods Master Data Only valid changes are made to finished goods master data. (validity) O INV 2001 Changes to finished goods master data are not valid. A procedure is established that changes to the material master record are documented on a valid source document and approved by owner of the material master information. All information entered during material master creation and/or change is automatically validated by SAP. For example, the values that are allowed for base unit of measure, pricing group, purchase organisation and account group are known to SAP. Upon entry in the field, the system automatically checks the value entered against the values available in the configuration tables. An error message is generated if the value entered is not available. Duplicate finished goods material master records are avoided. INV 2002 The same material is defined more than once in the masterfile but with different names. This may result in incomplete materials management reporting due to more than one material number and/or confusion when selecting material when processing Sales Orders. All material master entries must be reviewed against the existing material master before entry into SAP to ensure there are no unnecessary duplication of materials in the material master. Standard naming conventions are used to reduce the possibility of duplicate material names. Changes to finished goods master data are approved by a responsible official. (authorisation) O INV 2003 Changes to finished goods master data are not authorised. The officials are authorised to enter, modify or delete material master data only on the basis of an authorised source document. Significant changes to the material master file are approved by management. Changes to finished goods master data are accurate. (accuracy) O INV 2004 Changes to finished goods master data may be incorrect. For example, a material may be characterised as an inappropriate material type. The officials (responsible for maintenance of material master data) shall authorise all requests for modification of the material master data after having checked the contents and the accuracy of the data supplied. SAP edits and validates material master records online. Recorded changes to the material master file data are compared to authorised source documents to ensure that they were input accurately. All valid and authorised changes to finished goods master data are processed. (completeness) O INV 2005 Not all valid changes to the finished goods master data are input and processed. Not all materials are included in the material master. Requests to change finished goods master file data are submitted on prenumbered forms, the numerical sequence of such forms is accounted for to ensure that all request changes are processed. Material master information is recorded in a consistent and complete fashion to expedite sales, production and procurement functions. Material master data information is complete. INV 2006 Incomplete material master data may be entered. Critical fields that must be entered are not specified as mandatory. Not all materials components (general, plant, storage location, batch valuation, forecast) are established. The field status group defines for a particular material type which fields are mandatory. Changes to finished goods master data are processed timeously. (proper period) O INV 2007 Changes to finished goods master data are not processed timeously. Obsolete materials are not deactivated immediately to prevent sales orders from referring to them. Requests to change finished goods master file data are logged. The log is reviewed to ensure that all request changes are processed timeously. Material master data remains pertinent. INV 2008 Material master file data does not remain pertinent. Material master data no longer needed is not deleted/archived from the system. Material master file data is periodically reviewed by management for accuracy and ongoing pertinence. Materials that have not been used for a significant period of time are reviewed to ensure that the material master file remains up-to-date. All changes to, and deletion of, finished goods master data records must be properly logged, documented and retained. The accuracy and timeliness of changes to the material master record is reviewed. O INV 2009 Changes to finished goods master data are not supported by valid documentation. Required documentation is not retained for mandatory retention periods. Changes to finished goods master data are not reviewed by a senior member of staff. No responsibility is assigned for regularly reviewing audit trails of change information. Recorded changes to finished goods master file data are compared to authorised source documents by a senior member of staff to ensure that the correct changes were made. A list of changes can be generated using SAP (MM04).A list is prepared with date and time of change, old and new values for fields and also the user that entered the change. 246291853.xls.ms_office 10/3/2014 Page 16 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) ROAD AND RAIL WEIGHBRIDGES Details of all commercial vehicles & train "wagons" are entered into the weighbridge system on when entering and exiting the mill. O INV 2101 Details of commercial vehicles & wagons are not entered into the weighbridge system on entering and exiting the mill. Security should ensure that all commercial vehicles, trucks & wagons entering and exiting the mill go via the weighbridge, generating an In / Out transaction in the weighbridge system file. The weighbridge should be situated at the entrance/exit to the Mill. There should be no by-pass lane into/out of the mill. If there is a by-pass lane, security should monitor the use of the by-pass lane at the weighbridge. All relevant details of commercial vehicles and wagons entering /exiting the Mill are recorded. INV 2102 Relevant details of commercial vehicles and wagons entering /exiting the Mill are not recorded. There should be a standard system-generated pre-numbered weighbridge ticket on which all details of the truck and wagon e.g. registration number, tonnage, time of entrance/exit, company name, truck drivers name, train drivers name, number of trailers and wagons should be recorded. The incoming and outgoing masses of vehicles and wagons entering the mill are recorded. O INV 2103 On entering and exiting the Mill, the mass of the vehicle & wagons are not checked against the mass of the invoiced / returned goods. Prescribed weighbridge tolerance levels are not adhered to. The mass of the product (Vehicle Out mass less Vehicle In mass) is automatically compared against the mass on the document accompanying the product leaving the Mill. No vehicle outside a pre- set tolerance will be permitted to exit the Mill. Any variance outside the tolerance should be reported to a Security Superintendent and followed up by Security. Reasons therefore should be written onto the weighbridge ticket / OB (Occurrence Book) entry system (also signed by the investigating parties). Policies and procedures should exist stipulating the prescribed tolerance levels and investigating procedures. The nature of the product being removed per the accompanying documentation is verified. O INV 2104 Type of product on vehicle & wagon has not been verified to the invoiced product. Security should verify the nature of product being removed against the description on the accompanying documentation (delivery note, etc), and should sign the documentation as verification thereof. Unauthorised removal of product or other goods. O INV 2105 Documentation authorising the removal of product (Delivery notes, route rosters, etc) are used more than once. All documentation supporting / authorising the removal of product (delivery notes, weighbridge tickets, etc) should be stamped and signed to prevent re-submission. No unauthorised goods leave or enter the mill without the necessary authorisation and documentation. O INV 2106 Undeclared and unauthorised goods may be hidden in vehicles and not detected. Security should search trucks & trains (both the horse, trailer & wagon) and all other vehicles on entry and exit for unauthorised goods, fire arms, cameras etc. Goods leaving the premises should be supported by the authorised relevant documentation. Weighbridge system data is valid. O INV 2107 Weighbridge masses and other data can be overwritten. The weighbridge system should be set up in such a way that it can not be overridden by unauthorised staff. There must be a register or log book to record any "overrides" that should be reconciled (by a senior person) to the changes made. Reliance can be placed on the accuracy of the mass-measurement devices. O INV 2108 Weighbridge scale tests are not performed internally resulting in incorrect mass readings. Policies and procedures should exist stipulating the weighbridge scale testing (including the way they should be performed). Any unacceptable variances should be reported, investigated, and corrected. Mass-measurement calibrations are done in conformance with statutory regulations. O,C INV 2109 Weighbridge not calibrated by independent contractor on a regular basis resulting in inter alia contravention of government regulations. Policies and procedures should exist stipulating the weighbridge calibration intervals and the regulatory requirements (i.e. calibrations to be done every two years). Adequate controls are in place when the weighbridge system fails. O INV 2110 Inadequate control when weighbridge fails. i.e. when the computer system or weighbridge scale equipment is down (manual tickets). During a weighbridge failure, only urgent deliveries should be made. There should be adequate manual documentation completed when the computer or weighbridge system is down. The mass that is calculated manually should be checked by a senior person for correctness before entry or exit. A register should be established and maintained to record all "off-line" transactions. Weighbridge movements during system failures are recorded. INV 2111 Weighbridge movements during system failures are not recorded. All manual transactions should be captured into the weighbridge system as soon as the system is "up & running". A senior official should agree the information captured to the manual transactions to ensure accuracy and completeness of captured information. Security are performing their duties diligently. O INV 2112 Security not performing duties diligently. Senior security officials should monitor junior security to ensure that they are performing their duties diligently. Rotation of security personnel should be done as a matter of course. 246291853.xls.ms_office 10/3/2014 Page 17 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) SEGREGATION OF DUTIES There is adequate segregation of duties relating to the receiving of raw materials. O INV 2201 Ordering, receiving and issue of raw materials are not segregated. Persons responsible for purchasing, accounts payable, receiving and issue of raw materials should have responsibility for only one such function and have no system access to functions other than their assigned function. There is adequate segregation of duties relating to the receiving of engineering stores items. O INV 2202 Ordering, receiving and issue functions for stores engineering are not segregated. Persons responsible for purchasing, receiving and issue for function stores engineering should have responsibility for only one such function and have no system access to functions other than their assigned function. There is adequate segregation of duties relating to finished goods stock. O INV 2203 Finished goods receiving and despatch functions are not segregated. Personnel responsible for sales, order entry, shipping, invoicing, accounting receivable, and cash receipts have responsibility for only one such function and have no system access to functions other than their assigned function. Despatch function should be adequately segregated from receiving of other finished goods and monitored to ensure and timely disposition. Physical stock counts are performed by persons independent of inventory custodians. O INV 2204 The same employees receiving, despatching and controlling the store perform the stock counts without independent review. Physical inventory is counted periodically by persons independent of day-to-day custody or recording of inventory. Inventory counts are reconciled to inventory records and the inventory records are reconciled to general ledger. Access to production, cost accounting and inventory records, critical forms, processing areas, and computer systems should be permitted only in accordance with management's criteria (which should provide for segregation of duties). O INV 2301 Records may be destroyed or lost; this could result in an inability to prepare reliable and/or timeous financial and operating reports. Records may be misused or altered, to the detriment of the entity or other parties (vendors, customers, employees). Prenumbered documents should exist and missing documents should be investigated, documents should be retained in accordance with the company policy. Documents should be safeguarded and access thereto have to be restricted to authorised personnel only. Access to material master data amendments is restricted to authorised employees only. (raw materials, engineering stores items, finished goods, BOMs). O INV 2302 Inappropriate authority to add, change or delete materials master data is granted. Through the use of SAP security authorisations, access is restricted. Transaction codes MM01 Create Material Master, MM02 Change Material Master, MM06, Delete material master). SAP R/3 restricts to authorised personnel the ability to create, change, or delete bills of material. Access to maintain process production orders is restricted to authorised employees only. O INV 2303 Access to maintain process production orders is inappropriately assigned. Through the use of SAP security authorisations, access is restricted. Access to process goods movement transactions is restricted to authorised employees only. O INV 2304 Goods movements transactions and data are accessible to inappropriate staff. Material movement data is altered to conceal theft or loss of materials. Through the use of SAP security authorisations, access is restricted. Transaction codes MB02 (Change material document), MB1A (Goods issue), MB1B, Transfer posting. Access to post goods receipts is restricted to authorised employees only. O INV 2305 Unauthorised users have the ability to post the receipt of goods into the system. Through the use of SAP security authorisations, access is restricted. Transaction codes MB01, MB04, MB31, MB1C - Goods Receipts transactions. Authority is appropriately assigned / restricted for shipping functions. O,F INV 2306 Authority is inappropriately assigned for the steps and functions in the shipping process (e.g. create deliveries, produce picking list, confirm deliveries, enter picking information, post goods issue transactions). SAP restricts to authorised personnel the ability to create, change, or delete picking lists, delivery notes, and goods issues. GENERAL Policies and procedures are complete. O INV 2401 Lack of procedures. Departments have reviewed internal process and documented procedures. Process and procedures methods are updated regularly. Policies and procedures are clearly communicated to all parties. O INV 2402 Procedures not communicated to employees. All inventory policies and procedures should be fully documented and communicated to personnel. Policies and procedures remain pertinent and up- to-date. O INV 2403 Policies and procedures may be outdated. Policies and procedures should be kept up to date. ACCESS TO INVENTORY RECORDS AND RESOURCES 246291853.xls.ms_office 10/3/2014 Page 18 of 19 OBJECTIVE O B J E C T I V E
C A T E G O R Y R I S K R E F E R E N C E POTENTIAL RISK SUGGESTED CONTROLS TO MITIGATE THE POTENTIAL RISK (Internal Audit) MANAGEMENT CONTROL or COMMENTS (if Risk is excluded from the Scope) CONTROL OWNER (Name) Policies and procedures are valid and authorised. O INV 2404 Policies and procedures are not authorised. Management should authorise all policies and procedures. Investment in system design is safeguarded by adequate documentation of procedures. O INV 2405 Investment in system design is not safeguarded when there is a high employee turnover. Policies and procedures should be clearly stated in writing, systematically organised into handbooks, manuals, or other publications (including electronic formats). Controls mandated by policies and procedures are established. O INV 2406 Controls mandated by policies and procedures are not established as desired. Formal and documented policies and procedures should be tested, updated, authorised and reviewed on a regular basis. Employees have a clear understanding of their responsibilities and the detailed procedures they are to perform O INV 2407 Employees may not have a clear understanding of their responsibilities and the detailed procedures they are to perform. The employees job description should clearly document their responsibility and should be agreed between the line manager and employee. Minimisation of risk of fraud occurring with regard to employees. O INV 2408 Employees are in a position to perpetuate irregularities without detection (leave not taken / no rotation of duties). Employees should be encouraged to take leave regularly and rotate duties to prevent over reliance on key personnel. O INV 2409 Low morale / Lack of recognition. A suggestion box and mentorship programmes should be in place to encourage employees. Regular promotions as well as greater incentives should be in place. Career paths and continuous education. 246291853.xls.ms_office 10/3/2014 Page 19 of 19
(BS en 772-11-2000) - Methods of Test For Masonry Units. Determination of Water Absorption of Aggregate Concrete, Manufactured Stone and Natural Stone Masonry Units D